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Internal Training Notes Index for Customer Support Work
When someone new starts helping me with customer support, they need to understand my way of handling messages, my templates, my tags, and my internal rules. Right now, all that information is scattered across different documents and chats, with no clear order. I want a simple index that shows where each training topic lives and how it fits together. This is a one‑off setup job with a small, fixed deliverable. You will receive: My existing training materials (notes, docs, chat exports, template links, workflow descriptions – roughly 10–20 files or sections). A short note from me describing the main topics a new helper needs to learn (for example: inbox triage, tagging system, templates, escalation rules, response‑time targets). Your work will include: Reviewing all the materials I provide and grouping them into logical training topics (for example: “Getting Started”, “Inbox Triage”, “Tags & Labels”, “Templates & Macros”, “Escalation Rules”, “Weekly Review”). Creating a simple index (Google Doc or Sheet) with: Topic name Short description of what’s covered Link or reference to the source file/section Suggested order for learning (1, 2, 3, etc.) Ensuring the index is easy to scan so a new helper can see at a glance what they need to learn and where to find it. Adding brief instructions (half a page max) on how to use the index during onboarding. Delivering: One final training notes index file (Google Doc or Google Sheet). A short instruction note (can be on the first page of the same file). This index is only for my internal use when onboarding someone to help with customer support. It will not be shown to customers or posted on any website or external platform. If you have experience creating training indexes, onboarding docs, or similar internal resources for customer service or virtual assistant work, please send a message with: A brief description of any similar onboarding or training documentation you’ve built. How you keep training materials clear and easy to follow for someone new.
2 days ago14 proposalsRemoteYou Tube Intro
I have a drone Channel and I want an introduction video of around 4-5 seconds and have a budget of £25. Upbeat music and graphics with channel logo appearing
2 days ago17 proposalsRemoteDrawing Amendments
I’m looking for someone experienced in AutoCAD/civil drawings to make a few amendments to an existing highway access drawing based on some requirements provided by the client. The work should be fairly straightforward for someone familiar with UK highway drawings. Please only apply if you have experience with UK highway/access drawings and can provide an editable DWG and final PDF.
2 days ago18 proposalsRemoteNeed to make vectorised files of our mockup image
We need to print labels to our batteries and we have made an AI mockup of the desigmn and now we need to convert that mockup to real image printabe in high resolution vector.
2 days ago30 proposalsRemoteInstagram Content Creator Needed for Small Business
I’m looking for someone who can help create engaging, polished Instagram content for a small UK-based business. I will provide the product/business information along with photos and videos. I’m looking for someone who can turn these into ready-to-use Instagram content. For an initial monthly content package, I would like: 1)A simple content plan showing what to post and when 2) Instagram post/reel ideas 3) Captions written in a natural, engaging tone 4) Instagram Story ideas, including interactive content such as polls/questions where appropriate 5) canva graphics/templates where needed 6) Reel concepts using the photos/video content supplied 7) a mixture of engagement, brand-building and sales-focused content I’m not looking for someone to manage the Instagram account, reply to messages or create/film original photography or video. Content will be supplied and the finished material should be prepared for the business owner to post themselves. The style should feel modern, polished and natural rather than overly promotional or generic. Please include: 1. Examples of Instagram content you have created for small businesses 2. What you would include in a monthly package 3. How many posts/reels/stories you would provide 4. Your price for one month 5. Whether Canva designs and captions are included This could potentially become ongoing monthly work if the first project goes well.
2 days ago25 proposalsRemoteopportunity
Retaining Wall Design
I need a 5.0m high reinforced concrete retaining wall design for a rear garden.
2 days ago24 proposalsRemoteAppointment Maker required
My Personal Assistant is now too busy for this so I am seeking a 'replacement' !! We are a business immigration support specialist provideing services to immigration solicitors. My personal assistant has been making direct appointments for me We have a target list of solicitors and they have been slowly working through the list, finding the correct contact, speaking to them and creating appointments for me. As a fallback, speaking with the decision maker, gaining permission to send info which I then follow up with the decision maker directly The datasheet will need updating as you work through it in our 'house style'. We aren't after someone to make 100s of follow on calls simply speeding through a database !! we have a system that works and im seeking a ' caller with personality' who can fit into this I need to find someone who can make successful calls but not in a hard sales manner. They need to have a natural style which personalises the call, positions the company and positions me as the ideal person to have a call with (This approach can be explained a bit better when i find the right potential people) This is ongoing but part time so only a few hours a week needed at first as we trial this (might just be 3 hours might just be a day) Im looking for someone who can fit into our team or who has a team member who can work in this way and has the bubbly/friendly personality that i am after (they will need to act as my P A on the call, introducing me, telling a few things about me and why I'm a good choice/safe pair of hands) This will start next week I need to know you can be successful in a non-hard-sales environment and comfortable with such an approach as described briefly above. This will be ongoing and grow I need to know your per hour or per day rate and availability: Budget indicator is only a guide as this is permanent part time and therefore flexible. Dont price yourself out with an estimate . Budget is not total budget There are others here who need this service also ...
3 days ago5 proposalsRemoteContent Writer Needed for Blog Articles & Guest Posts
The project contains AI adult content, only apply if that is acceptable for you! We are looking for an experienced SEO Content Writer with native-level English proficiency for long-term cooperation. We are an AI-powered image and video generation platform in the adult entertainment industry. We are planning to develop our blog and expand our organic reach through high-quality, SEO-optimized articles published on our website and relevant external websites. We need a reliable writer who can create engaging, informative, well-researched, and search-engine-friendly content that provides value to readers while supporting our SEO and marketing goals. Responsibilities - Write SEO-optimized blog articles for our website. - Create guest posts and articles for external websites, adapting the content to each publisher's audience and editorial guidelines. - Structure articles with clear headings, subheadings, and logical content flow. - Write compelling titles, meta titles, meta descriptions, and introductions where required. - Incorporate primary and secondary keywords naturally without keyword stuffing. - Include relevant internal links and suggest suitable external sources when appropriate. - Create original, engaging content that is informative, readable, and aligned with our brand voice. - Follow SEO best practices and content briefs provided by our marketing team. - Revise and improve content based on feedback and performance insights. Requirements - Native English speaker or equivalent native-level writing proficiency. - Proven experience writing SEO-friendly blog articles and guest posts. - Strong understanding of on-page SEO, keyword research, search intent, and content structure. - Excellent research, grammar, editing, and proofreading skills. - Ability to write original content that sounds natural and is tailored to the target audience. Working Arrangement - Long-term cooperation with ongoing writing assignments. - Initial focus on launching and developing our blog. - Additional guest-post opportunities for relevant external websites. - Topics, target keywords, article lengths, and deadlines will be agreed upon for each assignment. - Collaboration with our marketing team to align content with our SEO strategy and business objectives. We are looking for a long-term content partner who can help us build a high-quality blog, strengthen our organic visibility, and produce valuable guest posts for relevant websites. We look forward to reviewing your application!
3 days ago26 proposalsRemoteopportunity
Video Editor Needed for Long-Term Cooperation (AI Adult Content)
Project Overview We are looking for an experienced Video Editor for long-term cooperation with our marketing team. We operate an AI-powered image and video generation platform in the adult content industry. We need a creative and reliable video editor who can turn raw AI-generated video clips into polished, engaging content suitable for our marketing channels and promotional campaigns. Please apply only if you are comfortable working with adult AI-generated content. Responsibilities Edit and enhance AI-generated video clips to create professional, visually appealing content. Combine multiple clips into cohesive videos with smooth transitions and good pacing. Add visual effects, text overlays, captions, titles, and other elements when needed. Adjust video colors, brightness, contrast, and overall visual quality where necessary. Add background music or sound effects when appropriate and properly licensed. Resize and adapt videos to different formats and aspect ratios for various marketing channels. Create different versions of videos when needed, such as shorter edits, alternative formats, or variations for testing. Follow our brand guidelines, creative briefs, and instructions to ensure consistency across all deliverables. Incorporate feedback and make revisions when required. Recommend suitable editing techniques, software, and workflows to improve content quality and production efficiency. Requirements Proven experience in video editing, preferably for digital marketing, social media, or online advertising. Strong understanding of video editing, transitions, pacing, visual effects, and text animation. Experience using professional video editing software, such as Adobe Premiere Pro, DaVinci Resolve, or Final Cut Pro. Experience with After Effects or similar motion graphics tools is a plus. Ability to work with AI-generated video content and enhance it through editing. Understanding of different video formats, resolutions, aspect ratios, and export settings. Good attention to detail and the ability to follow brand guidelines. Reliable communication, responsiveness to feedback, and the ability to meet agreed deadlines. Comfortable working with adult AI-generated content. Working Arrangement Long-term cooperation with ongoing video editing tasks. Flexible working arrangements, with deadlines agreed upon for each task. Collaboration with our marketing team to understand campaign objectives and creative requirements. Opportunity to contribute creative ideas and suggest improvements to our video content. How to Apply Please include the following in your proposal: Portfolio: Examples of videos you have edited, especially promotional videos, social media content, or AI-generated videos. Software: Which video editing and motion graphics tools you use. Experience: A brief overview of your relevant experience. Pricing: Your hourly rate or price per video, including what is covered. Availability: Your approximate availability and typical turnaround time. Workflow: Briefly describe how you would approach editing AI-generated clips into polished marketing videos. Please apply only if you are comfortable working with adult AI-generated content. We are looking for a reliable creative partner for an ongoing collaboration, not just a one-off project.
3 days ago16 proposalsRemoteSocial Media Manager – X (Twitter), Instagram - AI Adult Content
The project contains adult content, only apply if that is acceptable for you. We are looking for an experienced Social Media Manager to manage and grow our social media presence across X (Twitter) and Instagram. Experience with Reddit is a plus. We operate an AI-powered image and video generation platform in the adult content industry. The ideal candidate should be comfortable working with adult AI-generated content and have experience growing social media accounts through consistent posting, engaging content, and data-driven strategies. Responsibilities Manage and grow our X (Twitter) and Instagram accounts. Develop and execute a social media strategy focused on increasing followers, engagement, reach, and brand awareness. Create and publish engaging content using our AI image and video generation tools. Plan and maintain a consistent content calendar. Collaborate with our marketing and design teams to align content with our brand guidelines and marketing objectives. Monitor account performance, analyze results, and adjust strategies accordingly. Stay up to date with relevant social media trends, formats, and platform best practices. Ensure all published content complies with the relevant platform policies and our brand guidelines. Reddit experience and the ability to develop a suitable strategy for relevant communities would be a plus. Requirements Proven experience managing and growing social media accounts, particularly on X (Twitter) and Instagram. A portfolio or examples of accounts you have managed. Experience creating engaging visual content and understanding what drives social media growth. Ability to analyze performance metrics and use insights to improve results. Good communication skills and the ability to collaborate with marketing and design teams. Comfortable working with AI-generated adult content. Reliable, proactive, and able to work independently. Working Arrangement Flexible working hours. Ongoing collaboration with our marketing and design teams. Access to our AI image and video generation tools for content creation. Potential for a long-term collaboration based on performance and mutual fit. How to Apply To help us evaluate your application, please include: Portfolio: Links to social media accounts you have managed or grown. Your role: Explain your specific responsibilities for each account, such as content creation, posting, community management, strategy, or performance analysis. Results: Share any relevant growth metrics or achievements, where available. Relevant experience: Tell us about your experience with X, Instagram, Reddit, and adult or AI-generated content. Your approach: Briefly explain how you would approach growing our social media presence. Please apply only if you are comfortable working with adult AI-generated content. We look forward to finding someone who can help us grow our social media presence and build a strong, recognizable brand.
3 days ago15 proposalsRemoteExperienced graphic designer required to produce icons
I need 50 consistently designed icons for my MMORPG. I have generated the icons I want in AI, this is reference material. I now need a graphic designer to take what I have done in AI to then build real icons. If I was happy with AI generated icons, I'd continue to use AI... 15 variants of planet icons. 10 building icons. 9 military unit icons. 5 research icons 11 badge icons.
3 days ago23 proposalsRemoteRemote Outreach & Partnership Assistants
We are a growing digital platform operating within the health, fitness and lifestyle sector, and we are looking for 3 reliable freelancers to support our outreach and partnership growth. The role will involve researching suitable businesses and individuals, making first contact, following up, keeping records updated, and helping move potential partners through an onboarding process. We have clear systems, templates and processes already in place, so we are looking for people who can follow a structure while also communicating naturally. Typical tasks - Research potential partners - Find relevant contact information - Instagram and email outreach - Follow up previous conversations - Answer straightforward enquiries - Collect basic business information and assets - Update our CRM - Keep leads moving through the pipeline - Provide a short weekly activity report There will be three slightly different areas of outreach, and successful applicants will be assigned to the area that best suits their experience. Ideal experience We'd like to hear from people with experience in: - Lead generation - Business development - Outreach - Appointment setting - Social media outreach - Influencer/creator outreach - CRM management Experience in health, fitness, food, ecommerce or wellness would be useful but isn't essential. What we're looking for: You should be organised, proactive and comfortable working independently. We are not looking for someone to simply send mass copy-and-paste messages. We want someone who can research a prospect, communicate professionally and build genuine conversations. Hours Initially, this will be a paid trial project, with the opportunity for ongoing work for the right people. Please include: - A short introduction - Relevant experience - Examples of similar outreach work - Hours available each week - Your timezone - Which area you are strongest in: business outreach, community outreach or creator outreach Please start your application with: “Partnership Growth”
3 days ago19 proposalsRemoteopportunity
SEO Specialist for Nigerian Classifieds
Seeking an experienced SEO specialist for revlo.ng, a Nigerian classifieds and local listings marketplace. Require expertise in technical and programmatic SEO for marketplaces with frequently expiring user-generated pages. Tasks: audit and optimize crawl/indexing architecture, Google Search Console, sitemaps, robots.txt, canonicalization, expired-listing handling strategy, URL structure, titles/meta, internal linking, pagination, structured data (JobPosting, Product, Breadcrumb, Organization), Core Web Vitals, mobile SEO, JS indexation, Open Graph, search-result indexing policy, thin-content and spam controls. Aim: scalable SEO foundation to surface high-quality location and category pages (e.g., Jobs in Lagos) without proliferating low-value pages.
3 days ago40 proposalsRemoteHIRING GOOGLE ADS & META ADS MANAGER – ENIKA
Brand: ENIKA Website: storeenika.com Market: USA Industry: Fashion & Accessories Business Model: Dropshipping Work Type: Remote / Freelancer ENIKA is looking for an experienced Google Ads & Meta Ads Manager to manage and optimize advertising campaigns for our US fashion dropshipping store. Responsibilities Manage and optimize Meta Ads (Facebook/Instagram) and Google Ads. Research products, audiences, and competitors. Test products, creatives, audiences, and ad strategies. Monitor ROAS, CPA, CTR, CPC, conversion rate, and sales. Identify winning products and scale successful campaigns. Provide regular performance reports. Requirements Proven experience with Meta Ads & Google Ads. Experience with US e-commerce/dropshipping. Fashion or accessories experience is a plus. Data-driven and able to optimize campaigns independently. Previous case studies/results are preferred. Cooperation Initial period: 1 month, with potential for long-term collaboration. Payment: Fiverr Hourly Order or Custom Offer. To apply: Please send your experience, relevant case studies, previous results, proposed fee, and availability. We are looking for a reliable performance marketer to grow ENIKA in the US market.
3 days ago34 proposalsRemoteSenior AI Developer / Engineer – Contact Centre AI Projects
We are seeking a Senior AI Developer / Engineer to support the discovery and potential development of two AI projects within a UK outbound contact centre. Our current contact-centre platform is MaxContact. The first project aims to explore how AI could enable us to analyse call recordings at scale for QA, compliance, sales and customer insights, moving beyond our current reliance on limited manual call reviews. The second project aims to explore the use of AI to handle the initial stages of outbound calls, identify non-prospects and transfer appropriate engaged prospects to human agents. We are deliberately not prescribing the technical solution or technology stack at this stage. We are looking for an experienced, hands-on developer who can understand our business objectives, advise us on how these could technically be achieved, explain what would be involved, and potentially build or support implementation of the agreed solution. What we're looking for: - Strong experience developing and deploying AI-enabled solutions in production environments. - Hands-on software development and systems integration experience. - Strong experience working with APIs and integrating third-party systems. - Ability to take a business problem and recommend an appropriate technical solution rather than requiring a predefined technical specification. - Experience with voice AI, telephony or contact-centre technologies would be highly advantageous. - Ability to communicate technical concepts clearly to non-technical stakeholders. - UK-based preferred, although we are open to suitable candidates who can work closely with a UK-based remote team. This is initially a discovery and scoping engagement, with the potential for development work to follow depending on the recommended approach. As the discovery stage is intended to establish the appropriate technical approach, development requirements, timescale and likely cost, we welcome proposals that include your usual rate and how you would suggest structuring the initial discovery engagement. Rate est. between £15 to £20p/h
3 days ago32 proposalsRemoteNeed charted mechanical and electrical engineer
I am looking for a chartered mechanical or electrical engineer in the UK to sign off projects.
3 days ago2 proposalsRemoteopportunity
Take my MVP replit app to UK hosted live production hardened app
Take my MVP built on reolit and Claude to a production environment thats hosted in the UK, secure and scale able. Essentially take it from MVP to live product ready for me brining in customer. As part of this, it will need to become cyber essentials + ready as this will be the next phase. The app works well already no bugs, being able to edit and improve the app ongoing with Claude codex will be important.
3 days ago40 proposalsRemoteDESIGN PITCH DECK
I have a PPT document for educard project (educard.rw), I would like to have 2 files deck, one to present to investor another to present to someone (like institute, partners etc)
3 days ago20 proposalsRemoteopportunity
Squarespace website or Wix website
Seeking an experienced web designer to build a professional, responsive website using either Squarespace or Wix. Propose which platform you recommend and justify your choice based on project goals, budget, customization needs, SEO, performance, and maintenance. Deliverables: fully functional site with modern design, mobile optimization, basic SEO setup, and training documentation. Provide timeline, milestones, and a fixed-price quote. Prior experience with the selected platform and portfolio examples required.
3 days ago74 proposalsRemoteSpotify growth strategist needed
Seeking an experienced Spotify growth strategist to expand my clients' catalogs and elevate streaming performance. Responsibilities include crafting data-driven promotional plans, optimizing profiles and metadata, curating playlist and pitching strategies, audience targeting and retention tactics, and analyzing metrics to refine campaigns. Ideal candidate demonstrates proven Spotify growth results, knowledge of algorithmic and editorial playlisting, strong communication, and a strategic, results-oriented approach to scaling multiple artist catalogs.
3 days ago21 proposalsRemote