It Support Projects

Sales admin support

I am looking for someone to find relevant job postings for my experience, and then write and submit high quality proposals for them, with AI assistance

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Monthly PR support

I am looking for someone with good PR skills to help create backlinks/authority on my site. A good understanding of how it works - what you would do etc.

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Virtual Business Support & Client Relationship Manager

JOB DESCRIPTION Virtual Business Support & Client Relationship Manager Location: Remote Employment: Full-time Reporting to: Managing Director Role Overview We are seeking a proactive, organised and versatile Virtual Business Support & Client Relationship Manager to provide marketing, client relationship, business development and administrative support across three businesses: The successful candidate will work closely with the Managing Director and the existing marketing agent to understand the businesses, their services, target markets and marketing strategies. The role requires someone who is commercially minded, confident communicating with clients and business partners, and capable of managing multiple responsibilities independently. Key Responsibilities 1. Marketing and Business Promotion • Shadow the existing marketing agent during the initial training and handover period. • Gradually assume responsibility for day-to-day marketing activities across all three businesses. • Manage social media accounts, particularly LinkedIn. • Prepare and coordinate marketing emails, newsletters and promotional campaigns. • Create marketing content, presentations, brochures and business profiles. • Assist with website updates and maintaining a consistent company presence. • Research target audiences and identify new marketing opportunities. 2. Client Relationship Management • Manage incoming client enquiries via email, telephone and other communication channels. • Liaise with existing and prospective clients and business partners. • Follow up on enquiries, proposals and outstanding matters. • Arrange meetings and coordinate appointments with the Managing Director. • Maintain client records and ensure timely communication. • Assist with client onboarding and collection of initial information. 3. Business Development and Lead Generation • Research and identify prospective clients, investors and business partners. • Use LinkedIn, Apollo and other platforms to build prospect databases. • Conduct email and LinkedIn outreach. • Follow up with potential clients and develop business relationships. • Arrange introductory meetings and maintain an updated sales pipeline. 4. General Administration and Management Support • Manage business correspondence and company email inboxes. • Prepare letters, reports, proposals and presentations. • Maintain electronic records, databases and CRM systems. • Coordinate diaries, meetings and appointments. • Monitor outstanding tasks and ensure deadlines are met. • Provide general administrative and operational support to the Managing Director. Required Skills and Experience • Previous experience in virtual assistance, marketing, administration, customer service or business development. • Excellent written and spoken English. • Strong communication and organisational skills. • Good knowledge of LinkedIn, social media and email marketing. • Proficiency in Microsoft Office and Google Workspace. • Familiarity with Canva, CRM systems and AI productivity tools. • Strong research and lead-generation capabilities. • Ability to manage multiple responsibilities and work independently. • Professional, reliable and comfortable communicating with senior business professionals. Personal Attributes The ideal candidate will be proactive, commercially aware, detail-oriented and self-motivated. They must be comfortable working remotely, managing competing priorities and taking ownership of responsibilities with minimal supervision. Overall Objective To provide reliable marketing, client relationship, business development and administrative support across all three businesses, enabling the Managing Director to concentrate on strategic management, business development and closing commercial opportunities. The successful candidate will initially work alongside the existing marketing agent before progressively assuming responsibility for marketing and day-to-day business support activities.

Business helper, Local supporter in UK & Ireland

Hello We are IT consultancy. Our engineers are working in Ireland and UK company so we are looking for local supporter to install laptop in UK & Ireland Also we need to set up local business to get paid This is part time job We will pay

pre-funded

Project Support Associate Needed

About the Organization: We are an established UK-based telecommunications consultancy with active partnerships across international markets. Our operations involve close coordination with regional contacts to meet project demands efficiently. Position Summary: We are seeking a detail-oriented professional to provide short-term project support. The role requires effective local coordination and consistent communication with our UK headquarters. Key Responsibilities: -Submit regular progress updates and confirmations -Maintain professional communication within UK business hours Candidate Requirements: -Strong organizational and interpersonal skills -Professional and timely communication approach -Capable of working independently within set guidelines Compensation & Benefits: -Full coverage of all approved project expenses -Structured support from the UK office team -Potential for ongoing engagement based on performance Application Process: Interested candidates are only invited to submit a brief proposal stating their availability and interest. Applications will be reviewed and shortlisted candidates contacted directly.

Internal Training Notes Index for Customer Support Work

When someone new starts helping me with customer support, they need to understand my way of handling messages, my templates, my tags, and my internal rules. Right now, all that information is scattered across different documents and chats, with no clear order. I want a simple index that shows where each training topic lives and how it fits together. This is a one‑off setup job with a small, fixed deliverable. You will receive: My existing training materials (notes, docs, chat exports, template links, workflow descriptions – roughly 10–20 files or sections). A short note from me describing the main topics a new helper needs to learn (for example: inbox triage, tagging system, templates, escalation rules, response‑time targets). Your work will include: Reviewing all the materials I provide and grouping them into logical training topics (for example: “Getting Started”, “Inbox Triage”, “Tags & Labels”, “Templates & Macros”, “Escalation Rules”, “Weekly Review”). Creating a simple index (Google Doc or Sheet) with: Topic name Short description of what’s covered Link or reference to the source file/section Suggested order for learning (1, 2, 3, etc.) Ensuring the index is easy to scan so a new helper can see at a glance what they need to learn and where to find it. Adding brief instructions (half a page max) on how to use the index during onboarding. Delivering: One final training notes index file (Google Doc or Google Sheet). A short instruction note (can be on the first page of the same file). This index is only for my internal use when onboarding someone to help with customer support. It will not be shown to customers or posted on any website or external platform. If you have experience creating training indexes, onboarding docs, or similar internal resources for customer service or virtual assistant work, please send a message with: A brief description of any similar onboarding or training documentation you’ve built. How you keep training materials clear and easy to follow for someone new.

Freelance WordPress Developer / Web Support

Apologies to those who applied to the previous post, which has now expired. We’re now in a better position to appoint someone for this work. We’re looking for an experienced freelance WordPress developer to provide support with our existing company website. Our website is built using a bespoke WordPress CMS, so the successful freelancer will need to be comfortable working within an existing, customised WordPress framework rather than using a standard off-the-shelf theme or rebuilding the site from scratch. We’re an architecture practice and are looking for someone who can help with a small number of immediate improvements, with the potential for ongoing support as and when required. The initial work is likely to include: - Creating a small number of new pages within the existing CMS - Making updates and improvements to existing pages - Working within the current bespoke page templates and functionality - Making minor technical amendments where required - Advising on improvements to the website where appropriate We’re looking for someone who is confident understanding and working within an existing bespoke WordPress setup, and who can make changes without disrupting the existing functionality or design. An appreciation of design and experience working with professional services, architecture, property or other design-led businesses would be an advantage. We’re open to remote working, although UK-based would be preferable. Please get in touch with examples of relevant WordPress work, your availability and your hourly/day rate. It would also be helpful to know if you have experience working with bespoke WordPress CMS platforms. We’re ideally looking to establish an ongoing relationship with someone we can return to for website updates and development work.

Vacation Rental Guest Communication Support

We are looking for a freelance customer-support specialist to assist with guest communication for short-term rental properties. Tasks * Respond to general guest questions * Provide information based on approved property details * Assist with reservation enquiries * Support pre-arrival communication * Organise guest requests * Escalate questions that require management input Ideal freelancer * Excellent written English * Friendly but professional tone * Customer-service experience * Strong organisation * Good attention to detail * Comfortable working remotely Experience in hotel guest services, Airbnb support or vacation rentals is welcome. Please provide your proposed rate and estimated turnaround time.

Operations Support Contractor in United States

We're seeking a dependable contractor for long-term support of our remote technical environment. This role requires strong commitment to maintaining connectivity and responsiveness. Scope of work - Maintain a dedicated workstation online 24/7. - Ensure reliable, high-speed internet with minimal downtime. - Respond promptly to messages and communications. - Perform basic troubleshooting and follow technical instructions. - Assist with local errands when needed (expenses reimbursed). Additional information - The contractor should be reachable even when away from home for urgent cases. - Compensation will be discussed based on responsibilities and experience based on the role. Device type Laptop Operating system Windows

AI Chatbot for Customer Support & Lead Generation

Seeking an experienced AI chatbot developer to create a professional, intelligent assistant for a digital marketing agency. The chatbot must engage naturally, comprehend inquiries, answer service-related FAQs, and capture customer name, email/phone, and requirements. It should detect buying/booking intent, qualify and organize leads, maintain conversation context, escalate important leads to humans, integrate with WhatsApp and/or a website, ensure security and reliability, and allow easy content updates.

Systems Engineer - Axway MFT && US Timezone

Core Responsibilities: * Support Linux servers, storage, enterprise infrastructure, and related environments both on-premises and in cloud. • Administer and troubleshoot network, storage, server, application, and system issues. * Support Axway MFT / Secure Transport and related on-premise and in-cloud environments. * Support secure, application-agnostic bulk file and data transfer solutions for structured, unstructured, and large-volume enterprise data exchanges across heterogeneous systems and external partners. * Assist with Symantec DLP and SPE-related activities. * Coordinate tasks with internal teams, customers, and third-party vendors; track work items and follow up to ensure completion. * Prepare technical documentation, procedures, runbooks, instructions, and support materials; train support staff and users as needed. * Support short-term and long-term planning, proactive issue prevention, market research, preliminary cost estimation, modernization, alternative solution assessment, and migration planning. * Provide continuity and technical support coverage when technical leadership is unavailable. OS: * Experience in deploying, support and knowledge of Rocky Linux (8.9 and 9.x); and Windows OS 2022. * 5+ years experience with Linux administration and enterprise servers, networks, and systems. AWS Cloud Essential: * 3+ years experience in cloud environments and working knowledge with AWS services like EC2, S3, IAM, CloudWatch, CloudTrail, Terraform, GitLab, ARM, AWF, ACM, EFS, S3, Transit Gateway. * Understanding of cloud networking (VCP, AZ, Security Groups, ALB, NLB). * Infrastructure as Code (IaC) using Terraform, CloudFormation or AWS CDK. * Exposure to AWS security best practices and hands-on experience with AWS CLI and Management Console. * Amazon Relational Database Services, AWS Aurora PostgreSQL, AWS MySQL, and Amazon RDS on Oracle. Axway Secure Transport / MFT Fundamentals: * 5+ years experience with managed file transfer solutions, including enterprise bulk file/data transfer patterns supporting multiple business systems and external partners. * Understanding of secure file transfer protocols (SFTP, FTPS, HTTPS, SSL). * Familiar with Axway ST set up, configuration, troubleshooting, and integration with authentication systems (LDAP, AD, OKTA, 2-Factor Auth). * Awareness of SSL/TLS encryption and certification management and familiarity with Axway Sentinel. * Experience supporting automated, secure, scalable, reliable, and high-volume enterprise transfer workflows is preferred. Cybersecurity / Access / Data Protection: • 5+ years knowledge of cybersecurity tools and practices. * Familiar with data encryption (Data in Use, Data at Rest, Data in Motion). * Authentication such as OKTA and Netskope remote access. * Experience with Symantec DLP and SPE is preferred. Scripting / DevOps / Troubleshooting: * Basic understanding of scripting (Python, Bash, PowerShell) for automation. * Familiarity with version control systems such as Git/Maintainer. * Basic troubleshooting skills for system and network issues.

System Engineer - US Timezone

Core Responsibilities: * Support Linux servers, storage, enterprise infrastructure, and related environments both on-premises and in cloud. • Administer and troubleshoot network, storage, server, application, and system issues. * Support Axway MFT / Secure Transport and related on-premise and in-cloud environments. * Support secure, application-agnostic bulk file and data transfer solutions for structured, unstructured, and large-volume enterprise data exchanges across heterogeneous systems and external partners. * Assist with Symantec DLP and SPE-related activities. * Coordinate tasks with internal teams, customers, and third-party vendors; track work items and follow up to ensure completion. * Prepare technical documentation, procedures, runbooks, instructions, and support materials; train support staff and users as needed. * Support short-term and long-term planning, proactive issue prevention, market research, preliminary cost estimation, modernization, alternative solution assessment, and migration planning. * Provide continuity and technical support coverage when technical leadership is unavailable. OS: * Experience in deploying, support and knowledge of Rocky Linux (8.9 and 9.x); and Windows OS 2022. * 5+ years experience with Linux administration and enterprise servers, networks, and systems. AWS Cloud Essential: * 3+ years experience in cloud environments and working knowledge with AWS services like EC2, S3, IAM, CloudWatch, CloudTrail, Terraform, GitLab, ARM, AWF, ACM, EFS, S3, Transit Gateway. * Understanding of cloud networking (VCP, AZ, Security Groups, ALB, NLB). * Infrastructure as Code (IaC) using Terraform, CloudFormation or AWS CDK. * Exposure to AWS security best practices and hands-on experience with AWS CLI and Management Console. * Amazon Relational Database Services, AWS Aurora PostgreSQL, AWS MySQL, and Amazon RDS on Oracle. Axway Secure Transport / MFT Fundamentals: * 5+ years experience with managed file transfer solutions, including enterprise bulk file/data transfer patterns supporting multiple business systems and external partners. * Understanding of secure file transfer protocols (SFTP, FTPS, HTTPS, SSL). * Familiar with Axway ST set up, configuration, troubleshooting, and integration with authentication systems (LDAP, AD, OKTA, 2-Factor Auth). * Awareness of SSL/TLS encryption and certification management and familiarity with Axway Sentinel. * Experience supporting automated, secure, scalable, reliable, and high-volume enterprise transfer workflows is preferred. Cybersecurity / Access / Data Protection: • 5+ years knowledge of cybersecurity tools and practices. * Familiar with data encryption (Data in Use, Data at Rest, Data in Motion). * Authentication such as OKTA and Netskope remote access. * Experience with Symantec DLP and SPE is preferred. Scripting / DevOps / Troubleshooting: * Basic understanding of scripting (Python, Bash, PowerShell) for automation. * Familiarity with version control systems such as Git/Maintainer. * Basic troubleshooting skills for system and network issues.

Publish a new Wikipedia page for a company

Hi there, I need support with publishing a Wikipedia page for a finance company. We have the copy but we need guidance and someone who has a profile to publish it without getting penalised.

Freelance HR Consultant – Ad Hoc / Overflow Support

We are a growing London commercial cleaning company looking for an experienced UK HR Consultant to provide flexible, ad-hoc support to our management and operations team. We already work with an excellent HR consultant, but as our business continues to grow, we are looking for additional overflow HR support when workloads increase or situations require immediate attention. The work will be varied and could include: Employee relations and HR case management ACAS matters and Early Conciliation Disciplinary, grievance and performance issues Absence and capability management Employment contracts, policies and HR documentation TUPE and restructuring queries Advising management on difficult or sensitive employee situations General UK employment law and operational HR advice Importantly, we are looking for someone who can take ownership and run HR cases from start to finish, supporting our team throughout the process rather than simply providing initial advice. You will work alongside a governance Manager so they may need some initial refresger training too. You will need to be available during normal UK business hours (9am–5pm) and comfortable supporting our team remotely via WhatsApp, telephone and video calls when required. We are particularly looking for a practical problem solver. When an HR issue arises, we want someone who can quickly understand the situation, assess the employment-law and commercial risks, use their initiative and provide a clear route towards resolution by activley taking ownership to close each case with success. We operate within the commercial cleaning and facilities services sector across London, so previous experience within cleaning, facilities management, hospitality or another large frontline/workforce-based environment would be particularly beneficial. This is initially freelance/ad-hoc work, but we are looking to build a trusted, long-term relationship as our business continues to grow. Essential: Strong practical knowledge of UK employment law, employee relations and ACAS procedures. When applying, please briefly tell us about your HR background, examples of complex employee cases you have personally managed, your hourly rate, and your typical availability/response time during UK business hours.

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Certified Hosting & Cybersecurity Partner Required

Project type: B2B subcontracting / ongoing managed services Location: United Kingdom preferred Engagement: Initial implementation plus ongoing hosting, cybersecurity and support Client: Cashsend Ltd, UK software development company Project overview Cashsend Ltd is preparing a tender submission for the design, development, implementation and ongoing support of a public-sector airport website in the United Kingdom. We intend to act as the prime contractor, delivering the website design, software development, integrations and project management. We are seeking one established company to act as our specialist subcontractor, providing secure hosting, managed cybersecurity services, technical assurance and supporting compliance documentation. Required services - Secure, reliable cloud hosting for a public-facing website, including appropriate UK GDPR safeguards. - ISO/IEC 27001:2022-certified information security management, with certification scope covering the relevant services. - Hosting infrastructure configuration, firewalls, encryption, access controls, monitoring and vulnerability management. - Regular backups, disaster recovery arrangements and business continuity support. - Security monitoring, incident detection, response and escalation. - Penetration testing and vulnerability assessments, either directly or through qualified specialists. - Technical assistance with a detailed Tier 1 Supplier Cybersecurity Questionnaire. - Security policies, relevant supporting evidence, service-level agreements and documented responsibilities. - Ongoing managed hosting, cybersecurity maintenance and technical support throughout the contract. Mandatory supplier requirements Applicants must: 1. Be an established, registered business, rather than an individual freelancer offering certification held by an unrelated organisation. 2. Hold valid ISO/IEC 27001:2022 certification, with a certificate and scope statement available for verification. 3. Demonstrate relevant experience hosting and securing commercial, government or other security-sensitive websites. 4. Be willing to be formally named as Cashsend Ltd's subcontractor in a UK public procurement submission. 5. Be able to provide a written subcontracting commitment and evidence for security due diligence. 6. Explain which security obligations their certification covers and which obligations would remain with Cashsend Ltd. 7. Be available for prompt discussions and preparation of a quotation. Cyber Essentials Plus certification is highly desirable. Please include in your response - Company name, website and registration details. - ISO 27001 certificate, certification body, scope and expiry date. - Whether you hold Cyber Essentials Plus. - Hosting infrastructure and proposed data-hosting locations. - Relevant project experience. - Availability for a rapid tender-stage review. - Indicative implementation/setup cost. - Annual hosting and cybersecurity management fees. - Costs for penetration testing, disaster recovery and additional support. - Confirmation that you are willing to participate as a declared subcontractor. ### Timing This is time-sensitive. We are preparing a procurement submission with a reported deadline of **19 October 2026**. We are seeking an initial response and indicative quotation as soon as possible. Please respond only if your organisation can provide the necessary certification evidence and genuinely deliver the proposed services. Cashsend Ltd

UK Based Personal/Virtual Assistant needed.

I am currently in need of a professional administrative personnel to support daily operations and should be efficient in task management. The project focuses on managing schedules, coordinating meetings, handling correspondence, organizing documents, and assisting with personal and business-related activities. Key Responsibilities: Manage daily schedules, appointments, and meetings. Coordinate communication with clients, employees, and business partners. Prepare reports, documents, and presentations. Organize travel arrangements and business activities. Maintain confidential records and administrative files. Monitor deadlines and ensure timely completion of assigned tasks. Provide reliable support to management and improve daily productivity.

Domain setup, hosting, website launch and maintenance.

I am looking for a reliable, reasonably priced freelance web developer to launch and provide ongoing support for the existing website of Sylvie’s Private and Commercial Cleaning. I require assistance with registering a suitable domain name, arranging hosting, connecting and publishing the website, and ensuring it is secure and works correctly across mobile phones, tablets and computers. This should include testing enquiry forms and confirming that customer enquiries reach the correct email address. Following the launch, I would also require occasional updates to photographs, service information, prices and recruitment adverts, together with basic monitoring and technical support. Please review the existing website platform before quoting and provide a clear breakdown of: Initial setup and launch costs. Annual domain registration and hosting charges. Ongoing maintenance fees, including the updates and support covered. Any additional charges, including VAT where applicable. The domain and hosting accounts must be registered in my name, with full access and ownership retained by me. As Sylvie’s is a new business, I am seeking a cost-effective arrangement with transparent pricing and flexibility. Please confirm your availability, anticipated timescale and examples of similar websites you have supported.

High-Ticket B2B SEO Closer (Live Technical Support Provided)

We are a fast-growing SEO agency seeking an experienced, consultative B2B High-Ticket Sales Closer to lead our sales calls and turn warm prospects into long-term monthly retainers. We generate our leads through targeted cold outreach. Your sole responsibility is to step onto the call, build rapport, and close the deal. You will NOT be alone on these calls: Our Senior SEO Specialist will be on every call with you to handle all technical questions, site breakdowns, and strategy details. You control the call, manage the sales structure, and ask for the money—we back you up with the technical expertise. Compensation Structure: We offer a strong hybrid payout structure designed to reward top performers: Base Meeting Fee: $15 per attended discovery call (regardless of outcome). Closing Commission: 25% commission on Month 1 of every signed SEO retainer (our packages range from $800/mo to $10,000+/mo). Performance Bonuses: Lucrative quarterly and yearly cash bonuses for hitting closing milestones. Example: Close a standard $3,000/mo retainer on a 30-minute call, and you make $765 total ($15 meeting fee + $750 commission) plus progress toward quarterly & yearly bonuses. What You Will Do: Attend scheduled 20-30 minute zoom calls with qualified decision-makers (Founders, Managing Partners, Marketing Directors). Lead the discovery conversation, surface business pain points, and set the call agenda. Guide the prospect through our solution presentation while calling on our SEO Specialist to deliver custom video/technical audits. Uncover budget, handle objections smoothly, and close single-pay roadmap audits or monthly recurring retainers directly on the call. Record deal notes and hand off closed clients to our client onboarding team. Requirements: Proven B2B Closing Track Record: At least 2+ years of high-ticket phone/Zoom sales experience (agency, SaaS, or high-ticket service experience highly preferred). Exceptional English: Native spoken English with clear articulation, professional presence, and strong tonality. Mastery of Call Control: Ability to direct conversations, ask high-value diagnostic questions, and confidently handle standard objections ("I need to think about it," "Send an email," "It's too expensive"). Reliability: Strict punctuality for all booked calls. How to Apply: When submitting your proposal, please include: A brief overview of your high-ticket closing experience (average deal sizes, past offers closed).

Literature review and Quant Qual analysis

Hi, I am currently working on my thesis and I am looking for an expert academic to help with systematic literature support and mixed method analysis support .

Virtual PA

We are looking for a virtual assistant/PA that can work remotely and assist with a range of administrative/telephony support services for one of our VIP clients as and when required. The ideal candidate would have a great command of the English language and have a pleasant telephone manner as well as being extremely organised and professional. An NDA agreement would need to be signed for data protection purposes.