It Support Projects

opportunity

Create supporting planning documentation

Prepare comprehensive supporting planning documentation for two residential planning applications: one for a flatted development and one for housing. Deliver a suite of professionally written reports including Flood Risk Assessment, Decision Review, Design & Access and Heritage Statement, Historical Features Retention Strategy, Transport WSI, and any necessary appendices. Ensure clarity, planning-policy alignment, robust evidence, concise recommendations, and ready-to-submit formatting tailored to local authority requirements.

Looking for support with social media

Hi I have a small flower company that needs a boost on socials, looking for support on growing platform and scheduling posts and a strategy moving forward.

Looking for remote supporter from Latin America

Our company is hiring remote supporter from Latin America (Argentina, Uruguay, Chile). - English level: no need proficiency, chat is enough - Keep communication in working hours - Nice to have: have experience as remote supporter We are looking for someone who can join our team immediately :) Note: Don't apply from other countries, these will be ignored, thanks!

Contract Client Support Specialist

I am seeking a skilled Contract Client Support Specialist. The ideal candidate will provide professional and efficient support to clients, ensuring a smooth and satisfying experience at every interaction. Key Responsibilities: Diagnose and resolve product errors or technical issues raised by clients in a timely and effective manner Guide clients on how to use specific product features and assist them through new updates Maintain detailed internal records of client interactions and relevant account information Analyse client feedback, identify trends in recurring concerns, and report findings to relevant internal teams Handle client concerns professionally and navigate difficult conversations to maintain positive relationships If you are organised, detail-oriented, and experienced as a Contract Client Support Specialist, I look forward to hearing from you!

Bilingual Communication Support Specialist (English & Spanish)

We are looking for a highly professional bilingual communicator to assist with business-related conversations and coordination tasks in a fast-paced environment. The ideal candidate is a native Spanish speaker with excellent English communication skills, strong interpersonal abilities, and confidence in professional discussions. You should be comfortable interacting with people, organizing information, and helping conversations move smoothly and efficiently. Responsibilities ⦁ Participate in English and Spanish business conversations ⦁ Provide real-time language and communication support ⦁ Help coordinate schedules and discussions ⦁ Maintain clear and professional communication ⦁ Assist with administrative and communication-related tasks ⦁ Ensure smooth interaction between all parties Requirements ⦁ Native-level Spanish proficiency ⦁ Strong spoken and written English skills ⦁ Excellent communication and listening abilities ⦁ Professional attitude and reliability ⦁ Comfortable in live conversations and online meetings ⦁ Stable internet connection and quiet working environment Preferred ⦁ Experience in customer communication, virtual assistance, or coordination roles ⦁ Familiarity with international business communication ⦁ Strong organizational skills Compensation ⦁ Competitive pay: $1000 USD per month (depending on experience and communication level) Work Style ⦁ Flexible remote work ⦁ Part-time or project-based opportunity ⦁ Long-term collaboration potential for the right candidate If you are confident communicating in both Spanish and English and enjoy working with people in a professional setting, we’d love to hear from you.

Technical Support Specialist

I am seeking a skilled Freelance Technical Support Specialist. The ideal candidate will diagnose, troubleshoot, and resolve technical issues to ensure systems and users are supported efficiently and effectively. -Responding to and resolving customer technical support queries -Creating technical tips and reference documents for internal use -Evaluating system potential by assessing compatibility of new programs with existing infrastructure -Improving existing systems by reviewing proposed changes and making technical recommendations -Maintaining system functionality by testing and verifying computer components -Achieving technical objectives by collecting relevant data, identifying issues, and suggesting appropriate courses of action If you are organised, detail-oriented, and experienced as a Technical Support Specialist, I look forward to hearing from you!

PhD French & Eng needs proofreading / referencing support

We are seeking a proofreader with native-level fluency in both French and English, and experience of academic writing, to support the final preparation of a PhD thesis of approximately 100,000 words on Beauvoir and Le Duc in their literary context. The work will include: Proofreading and correction of spelling, grammar and punctuation Improvement of syntax and idiomatic expression Checking consistency and accuracy of MHRA referencing and bibliography This is not an urgent project - we would like the work to be completed during the summer. At this stage, we are keen to begin a conversation and to receive realistic quotations. The £80 budget shown is of course a placeholder figure generated by PeoplePerHour and does not represent the actual expected fee. We reaaly want people to offer their own realistic (but competitive) quotes based on the scope of the work. When getting back please let us know: Appropriate experience Familiarity with MHRA referencing Whether you consider English or French your first language. Proposed fee and likely availability Many thanks

Design Research Support for Student Project

We are looking for a freelancer to support a student design project that we would like to further develop into a research-based competition submission. This is not a full product development job, and it is not a graphic design / portfolio layout task. We already have the existing project concept, visual materials, sketches, prototype direction, and some early testing ideas. What we need now is someone who can help us make the project more structured, evidence-based, and submission-ready. Project background The student project is a wearable sensory-intervention design for children with sensory processing difficulties. The concept involves a wearable product that provides tactile / vibration feedback to help improve sensory input and behavioral response. The student already has: background research user context precedent research sketches and design development a basic prototype direction some coding / interaction prototype material visual portfolio pages We now need support to strengthen the project so it reads more like a research-led design project rather than only a portfolio project. What we need help with We are looking for someone who can help with some or all of the following: refine the aim / objectives / research question help design a small-scale testing framework suggest how to organize evidence, testing results, and conclusions improve the logic of the project as a research-based submission help structure the written material into a clearer report format support light evaluation / reflection / safety considerations optionally, advise on improving a simple interaction / prototype demonstration Ideal background We are not looking for a generic writer or translator. We would prefer someone with experience in one or more of these areas: UX research design research industrial design research interaction design HCI wearable prototype development Arduino / physical computing / simple interaction prototype support academic design project editing Deliverables Depending on your expertise, the deliverable may include: a refined project structure testing plan / evaluation framework report outline or edited report sections feedback on prototype logic advice on how to make the project more evidence-based and credible Important notes This is for a student project We are not looking for ghostwriting or unethical submission support We need someone who can help us improve the project’s research quality and structure Experience with design education, student projects, or competition submissions is a plus To apply, please send: a short introduction about your background relevant examples of similar work which part(s) you can help with your estimated timeline and rate We are open to working in stages, starting with a short paid consultation / review first.

Personal Assistant Needed – Family & Personal Support

We are looking for a reliable, organised, and proactive Personal Assistant to support both personal and family-related tasks on an ongoing basis for 2 days per week. This role would suit someone who is highly organised, professional, trustworthy, and comfortable managing a variety of day-to-day responsibilities. The ideal candidate will help keep our schedule organised, assist with communications, and support general administration for both personal and family matters. Main Responsibilities: • Managing emails and responding to correspondence • Organising calendars, appointments, and meetings • Booking appointments, travel, and reservations • Liaising with schools, childcare providers, and service providers where required • General administration and document organisation • Assisting with light bookkeeping and expense tracking • Managing reminders, important dates, and household schedules • Researching services, products, or suppliers when needed • Supporting with online orders and personal errands • Coordinating family logistics and day-to-day planning • Maintaining confidentiality and professionalism at all times Requirements: • Female preferred • Excellent organisational and communication skills • Strong attention to detail • Good written English and email communication • Experience as a PA, VA, administrator, or similar role preferred • Comfortable handling confidential information • Able to work independently and manage multiple tasks This is a part-time role for approximately 2 days per week, with flexibility on working days and hours. We are looking for someone long term who can become a trusted part of supporting our family and daily organisation. Please send a short introduction about yourself, your experience, availability, and hourly rate. (2 Days per Week (15 hours) – Female Preferred)

Ongoing Monthly Shopify Support and Optimisation Needed

We’re looking for a UK based experienced Shopify Plus developer to support ongoing work across our B2C and B2B Shopify websites. You’ll be helping with: Theme customisation and optimisation Shopify Plus features (Scripts, Flow, checkout customisation) Performance improvements and bug fixing App integrations and custom functionality We need someone who: Has proven Shopify Plus experience (please share examples) Writes clean, efficient code Can work independently and communicate clearly and respond to urgent requirements. Is reliable for ongoing collaboration This is not a one-off job. We’re looking to build a long-term relationship with the right developer. Start by telling us about your recent Shopify Plus projects and availability.

Social Media & Marketing Support for Flooring Retailer

We are looking for ongoing marketing/social media support for our independent flooring businesses based in North Yorkshire. This is not a “starting from scratch” project. We already have established businesses, active social media pages, websites, real completed projects, and existing branding. What we need is somebody proactive who can help improve consistency, presentation, and local reach. The main focus at the moment is our flooring businesses in Malton and Scarborough. We are looking for help with: * Designing social media posts and graphics * Creating reusable content that can also be adapted for: * leaflets * window posters * adverts * website banners * Facebook & Instagram marketing * Setting up and managing Facebook ad campaigns * Helping generate ideas for campaigns/promotions * Improving engagement and reach locally * Advising what content works best * Potentially assisting with basic email marketing and Google Business Profile content * Creating a more consistent overall marketing style Our audience is mainly homeowners aged 40+, so we are NOT looking for overly trendy or “young” branding styles. We want professional, approachable, trustworthy marketing that feels genuine and local. Important: * We prefer real-life imagery and completed projects over stock imagery * We do not want overly polished/corporate-looking marketing * We want someone who can take initiative and bring ideas to us, not just wait for instructions * Knowledge of local/service-based businesses would be helpful * Experience with flooring, interiors, home improvement or retail businesses would be a bonus Please send examples of: * social media posts * ad campaigns * leaflet/poster designs * local business marketing work * any relevant results or case studies We are open to either: * ongoing monthly support or * project-based work to begin with Potential for long-term work for the right person.

Google Ads Support

Hi, I run an SME in the United Kingdom and I have already got a website and a Google Ads account. I am seeing a large drop off of my customers and would like to establish a new contact in this field to support me with the necessary changes to increase customer interaction and exposure.

opportunity

CRM & Customer Support System Implementation Specialist

Project Overview We are building a complete customer service operation from scratch and are looking for an experienced professional (or small team) to design, implement, and deploy an end-to-end system. This includes CRM setup, customer support/ticketing system, communication integrations, reporting dashboards, and workflow automation. Scope of Work • Set up and configure a CRM system (HubSpot) • Implement a customer support/ticketing system (Zendesk, Freshdesk, or equivalent) • Integrate communication channels (Email, Phone, Live chat, (WhatsApp/social) Chatbot • Design workflows (Ticket routing, SLA tracking, Escalation processes) • Build reporting dashboards (Response time, Resolution time, KPIs) • Create knowledge base (internal + customer-facing) • Ensure all systems are integrated and working seamlessly Key Deliverables • Fully configured CRM system • Functional support/ticketing platform • Omnichannel communication setup • Automated workflows and SLAs • Reporting dashboards • Documentation (SOPs / system usage guides) • Basic team training (optional but preferred) Required Skills & Experience • Proven experience implementing CRM systems • Strong background in customer support platforms • Experience with API integrations and automation tools • Ability to design scalable workflows and processes • Experience building dashboards and reporting systems • Strong problem-solving and system architecture skills Preferred Experience • Experience building systems from scratch • Knowledge of customer experience (CX) frameworks • Experience working with service-based businesses or contact centres What We’re Looking For • Someone who can take ownership of the full system setup • Practical, solution-focused approach • Clear communication and structured delivery • Ability to recommend the best tools (cost vs performance) Application Requirements • Examples of similar systems built • Recommended tools/platforms and justification • Estimated timeline • Proposed approach • Rate (fixed)

EMPLOYMENT TRIBUNAL — RESPONDENT REQUIRES LEGAL SUPPORT

EMPLOYMENT TRIBUNAL — RESPONDENT REQUIRES URGENT LEGAL SUPPORT KEY DEADLINES: - 11 May 2026 — Disclosure - 25 May 2026 — Bundle - 22 June 2026 — Witness Statement (CRITICAL) - 17 November 2026 — Full Hearing --- OVERVIEW I am the Respondent (company director) in an employment tribunal claim brought by a former sponsored employee. The claimant worked for my company for approximately three years until August 2025. I require legal support to review my defence and prepare for the November 2026 hearing. --- CLAIMANT'S ALLEGATIONS The claimant alleges: - He was pressured to return portions of his salary totalling approximately 10k - Payments were made to third parties under duress - He complied due to fear of losing his job and visa status - He was terminated after refusing to comply - He claims to have video and text message evidence supporting his position --- RESPONDENT'S POSITION & KEY EVIDENCE 1. JOINT VENTURE — CLAIMANT'S OWN SUGGESTION - All disputed payments relate to a voluntary joint venture arrangement suggested and managed entirely by the claimant - The claimant introduced the broker and managed all activities - around half of monies went directly to the broker — not to the respondent personally - The respondent had no financial benefit from this arrangement whatsoever - The respondent could have simply replaced the claimant with a lower cost employee at any time — there was no logical motive for coercion 2. ACCOMMODATION — SIGNIFICANT BENEFIT PROVIDED TO CLAIMANT - Claimant was provided accommodation at well below market rate - Paid a fraction of the market value over eight months - Utility bills also covered by respondent - Claimant vacated the property without giving notice 3. RESPONDENT ACTIVELY HELPED CLAIMANT FIND NEW EMPLOYMENT - Extended claimant's notice period at his own request - Wrote a recommendation letter - Contacted personal network to find new opportunities for claimant - Sent claimant 25 job advertisements during notice period - The entire arrangement was designed to give the claimant time to find a new job 4. FALSIFIED EVIDENCE — CRITICAL ISSUE - The claimant has submitted altered messages to the tribunal - Original messages were changed to remove words that altered tone and meaning - Additional comments were added that were never made - Respondent has original unaltered messages to compare - This may constitute contempt of court or perverting the course of justice 5. SALARY & PENSION ALWAYS PAID - Despite difficult company finances, salary and pension were always paid in full throughout employment - Some evidence submitted by claimant relates to a period outside the claim period --- CURRENT STATUS - ACAS conciliation ongoing — COT3 settlement close but not yet agreed - Settlement figure broadly agreed but specific clauses remain in dispute - Claimant is a sponsored worker — visa implications may be relevant --- WHAT I NEED 1. Assistance with disclosure by 11 May 2026 2. Preparation of bundle by 25 May 2026 3. Drafting witness statement by 22 June 2026 4. Advice on falsified evidence and how to raise this with the tribunal 5. Review of COT3 draft and ongoing ACAS negotiations 6. Representation or advisory support for November 2026 hearing 7. Advice on sponsor obligations regarding visa implications --- DOCUMENTS AVAILABLE - Full ACAS correspondence history - Original and altered message comparison - Accommodation and financial records - Job search assistance evidence - Company financial records - Joint venture correspondence Please provide your hourly rate or fixed fee quote and confirmation of relevant employment tribunal experience.

SEO, Google Ads & Website Support for Construction Company

❗️We are no longer taking new proposals❗️as we had too much interest and currently reviewing responses. Bluebird Spaces is a residential construction company in South West London specialising in loft conversions, house extensions, and full house/flat interior renovations. We’re looking for a digital marketing freelancer to take on our SEO, Google Ads, and ongoing website edits as a long-term engagement. The work involves setting up and managing two separate Google Ads campaigns — one for loft conversions and extensions, the other for full interior renovations — targeting SW London postcodes, with dedicated landing pages, conversion tracking, and regular performance reporting. Alongside that, we need ongoing SEO covering on-page optimisation, local SEO (Google Business Profile, citations, local schema), content strategy and blog articles for organic traffic, and a technical audit with fixes. We also need someone comfortable making ongoing edits to our website, which is built on Lovable — copy updates, new pages, and small design changes, while keeping the editorial style clean, human, and structured around client questions rather than corporate. This is our first time working with a marketing freelancer, so clear communication and a structured approach matter to us. Ideal candidates will have UK experience running Google Ads for residential service businesses or trades, with familiarity in Lovable or similar no-code platforms. Examples of relevant work are welcome but not essential. In your proposal, please share your monthly retainer fee broken down by service, your reporting cadence, and a few questions you’d ask us before starting. Generic templated responses will be ignored.​​​​​​​​​​​​​​​​

UK-Based Remote Business Support Assistant Needed

We are a growing international online business team currently expanding our activities in the UK and European market. We are looking for a reliable UK-based remote assistant to support with ongoing administrative and coordination tasks. The role may include: General business support Administrative assistance Communication follow-ups Task coordination and scheduling Supporting daily business activities This is an ongoing remote support role suitable for freelancers, part-time workers, or individuals with previous assistant/support experience. Requirements: Currently based in the UK Good communication and organizational skills Reliable and responsive Comfortable working remotely What we offer: Structured remote collaboration Fixed payment arrangement Clear guidance and support Potential for ongoing cooperation If interested, please send a short introduction about yourself and your availability. We look forward to hearing from you.

urgent

UK Solicitor Needed – Commercial Dispute & Urgent Legal Support

We are seeking a UK-qualified solicitor to assist with an ongoing commercial dispute involving a UK limited company. This is an urgent requirement following receipt of a Letter Before Action and potential escalation to formal proceedings. The matter is disputed and requires clear, practical legal support. Scope of Work: Review agreements and existing correspondence Advise on legal position and strategy Draft formal legal responses Assist with preparation of defence and/or counterclaim Provide guidance on potential court or insolvency proceedings Requirements: Qualified solicitor in England & Wales Experience in commercial disputes and contract law Ideally experience with shareholder or business disputes Strong drafting and strategic advice skills Ability to act quickly and communicate clearly Budget: We are looking for cost-effective and pragmatic support. Please provide: Your hourly rate or fixed-fee options Estimated cost for initial review and response We are open to establishing a long-term working relationship if the right fit is found. To Apply: Please include: Confirmation of your qualification (UK solicitor) Brief summary of relevant experience Examples of similar work (if possible) Your availability and pricing Additional Info: This is a time-sensitive matter, so responsiveness and availability are important.

Virtual Assistant - adminstrative and support

I am seeking a proactive and highly organised Virtual Assistant to provide administrative and operational support during a short-term period while I manage a family emergency. This role will involve supporting both myself and a small team of interns, ensuring continuity of work and providing hands-on guidance where required. The successful candidate will need to quickly understand the role and step in with confidence to support younger team members in a structured and professional manner. Comprehensive manuals and guides will be provided, outlining all processes and responsibilities. Key Responsibilities: Providing day-to-day administrative support Responding to incoming enquiries in a timely and professional manner Supporting interns with tasks and helping maintain workflow Acting as a key point of coordination, connecting tasks, people and processes effectively Following established systems and ensuring smooth delivery of work Key Skills & Experience: Strong organisational skills and attention to detail A proactive problem-solver with logical and methodical thinking Confident using social media platforms, Microsoft Word, and CRM systems Ability to quickly learn processes and work independently Strong communication skills and a supportive approach to team members This role is less about executing tasks directly and more about coordinating activity and ensuring everything runs smoothly, connecting the dots across the team. Duration & Opportunity: Immediate start with training provided Initial duration of 3 weeks Potential for extension or a permanent role for the right candidate Ideally needs to be UK based and understand Uk based

Urgent - NHS Senior Management Cover Letter Support

Hi. I have vast experience in health and social care management and leadership and am applying for senior roles. I need support to review my applications and strengthen them. Experience working in this sector would be ideal but not essential.

Freelance Customer Support Agent Needed

We are looking for a professional and reliable customer support agent to assist with handling customer inquiries and providing a smooth support experience. The role involves responding to customer questions, resolving issues, and ensuring accurate communication and record-keeping within our support system. Key Responsibilities: Respond to customer inquiries via phone, email, chat, or support channels Provide clear and accurate information about products or services Investigate customer complaints and service issues Troubleshoot problems and offer appropriate solutions Escalate complex cases to the relevant internal teams Process orders, returns, refunds, and exchanges Maintain accurate and up-to-date customer records This is an ongoing opportunity for someone dependable, organized, and customer-focused. Strong communication and problem-solving skills are required. Experience in customer support or help desk roles is an advantage—please send your proposal.