
Investment Analyst Projects
Looking for freelance Investment Analyst jobs and project work? PeoplePerHour has you covered.
Contract Customer Service Analyst
I am seeking a skilled Contract Customer Service Analyst to evaluate service performance and deliver data-driven insights to improve service quality and the overall client experience. The ideal candidate will be organised, detail-oriented, and capable of transforming support data into actionable process improvements. Responsibilities Respond to client inquiries and concerns in a timely and professional manner Analyse and monitor service issues to identify patterns and trends that facilitate process improvements Ensure a consistently high standard of service is maintained at all times Track and document support questions and resolutions for internal records Serve as a subject matter expert on internal policies, procedures, products, and services Develop training materials on products and services for internal teams Please highlight your service analysis and trend documentation experience in your proposal. We seek an independent professional to maintain our high standards and look forward to your application!
a month ago14 proposalsRemoteContract Customer Service Analyst
I am seeking a skilled Contract Customer Service Analyst to evaluate service performance and deliver data-driven insights to improve service quality and the overall client experience. The ideal candidate will be organised, detail-oriented, and capable of transforming support data into actionable process improvements. Responsibilities * Respond to client inquiries and concerns in a timely and professional manner * Analyse and monitor service issues to identify patterns and trends that facilitate process improvements * Ensure a consistently high standard of service is maintained at all times * Track and document support questions and resolutions for internal records * Serve as a subject matter expert on internal policies, procedures, products, and services * Develop training materials on products and services for internal teams Please highlight your service analysis and trend documentation experience in your proposal. We seek an independent professional to maintain our high standards and look forward to your application!
a month ago17 proposalsRemoteSocial Media Content Creator Needed — Luxury Real Estate Invmt
Social Media Content Creator Needed — Luxury Real Estate Investment Campaign (Marbella, Spain) We are The Barroso Family Office, an established family office actively investing in premium property developments across Marbella and the Costa del Sol. We are seeking an experienced freelance content creator to produce a suite of high-quality social media assets for an investor acquisition campaign. What we need: Stills (static images) for LinkedIn and Instagram, short-form videos and Reels for LinkedIn and Instagram, and Story assets — all following a detailed creative brief that will be provided upon engagement. Assets must reflect a luxury, prestigious aesthetic in line with our brand colours (deep navy and gold). The ideal candidate will have: Proven experience creating content for luxury real estate, finance, or high-end brands. A strong portfolio of LinkedIn and Instagram campaigns. Proficiency in Adobe Creative Suite, Canva Pro, or Figma. The ability to deliver editable source files alongside exported JPG/MP4 assets. Experience adding captions/subtitles to video content. Project scope: Full details are in the brief, but broadly: 9 still image assets across multiple formats and 3 short video/reel assets. Subtitled and non-subtitled versions of videos required. All stills required with and without text overlay. To apply: Please share your portfolio, specifically any luxury property, finance, or investment-related work. Include your proposed timeline and a fixed quote for the full project. We are ready to start immediately.
3 days ago33 proposalsRemoteWebsite design
We are looking for a web designer/developer to create a premium one-page website for IHRM Corporation, based on the attached design reference. The website must have a very elegant and luxurious feel, using a black leather stitched background (vintage luxury armchair/private office style), gold accents, and smooth modern animations. The website is NOT designed to aggressively acquire clients. Its purpose is to professionally present what IHRM Corporation does as an umbrella company. Main activities to present on the website: * Property Leasing (UAE) * Property Rental (Spain) * Land Ownership (Spain) * Crypto Investments * Stock Market Investments * IT Consulting * AI Investments Requirements: * One-page website * Responsive for desktop and mobile * Premium/luxury design * Smooth scrolling and animations * Modern and fast loading * Clean typography * Based as closely as possible on the attached visual concept/design The website should feel discreet, institutional and high-end — more like a private investment group than a normal corporate website. Please note: The attached image should be used as the main design reference for the final result.
19 days ago111 proposalsRemoteopportunity
EPR Authorized Representative in Spain
We're looking for a person that can be appointed as an EPR Authorized Representative in Spain. This is needed for foreign companies to be able to sell products to Spanish customers. Requirements: - Being a Spain citizen Time investment: - 5 to 10 minutes monthly We will offer a fixed monthly fee for as long as our cooperation lasts. If you're interested in an almost fully passive side income and long time cooperation, please reach out to us. We're happy to answer any questions you might have. :) PS: Please don't send us super long AI texts.
22 days ago11 proposalsRemoteAcquire 2 High-Quality UK Property Backlinks
**Acquire 2 Relevant UK Property Backlinks** I am looking for an experienced SEO/link-building specialist to secure 2 genuine, high-quality backlinks for a UK nationwide property services business. Examples of suitable websites include: * Estate agency websites * Property investment blogs * Landlord websites * Housing industry publications * Surveying and construction websites * Property professional blogs Requirements: * Relevant to the UK property industry * Contextual editorial links * Permanent placements * Indexed in Google * Genuine websites with real traffic and content * No PBNs * No link farms * No AI-generated spam websites * No irrelevant websites Before any work begins, I would like to review and approve the proposed websites. Please provide examples of websites where you can place links and explain your proposed approach. **Important:** No outreach, communication, or representation of my business to third parties is permitted without my prior written approval. Payment will be released once the agreed backlinks are live and meet the above requirements. I am looking for quality and relevance over quantity and would be interested in ongoing work if the results are good.
5 days ago36 proposalsRemoteManagement Consultant Oversite
Strategic management consultant needed to assess and elevate plans for a fast‑growing group preparing for investment. Responsibilities: critique business strategy, governance, financial readiness, market positioning, and investor materials; rewrite documents as required and provide ongoing advisory support. Commitment: about 2–3 hours weekly. Ideal candidates bring experience in entertainment, AI/tech, and luxury real estate, strong analytical capabilities, and proven investor‑facing advisory experience. A brief one‑hour evaluation will precede engagement.
18 days ago19 proposalsRemoteInvestor Outreach Caller — Family Offices & VC
We're building an investor outreach team for Identiqa, a European AI-driven cybersecurity company currently raising capital. The role: We provide qualified leads. You call selected family offices and VC firms, introduce the opportunity, and gauge whether there's interest in an investment in Identiqa. Your job is to open the door and secure interest — not to close. We're looking for: Strong phone presence and sharp verbal communication Proven outreach / cold-calling / business development experience Confident handling gatekeepers and decision-makers No beginners. This is not an entry-level role. To apply: Send a short intro and video introducing yourself and explaining your motivation. Applications without a video will not be considered. Fixed base + bonus per qualified meeting booked.
18 days ago11 proposalsRemotePower BI sales & inventory KPI dashboard – eCommerce
I run a growing eCommerce business selling on Shopify and Amazon. Currently I spend 5–6 hours a week manually exporting sales and inventory data into Excel to build reports for my team. I need an experienced data analyst to create a live, interactive Power BI dashboard that connects to my sales and inventory data (Google Sheets / CSV to start). The dashboard should: - Show daily revenue, orders, and profit margin - Track inventory health: stock levels, weeks of cover, reorder alerts - Break down performance by product, channel, and category - Include filters for date, product, and channel - Automate data refresh (scheduled or on-demand) I want a clean, CEO-ready overview page plus a couple of drill-down pages. A walkthrough and some documentation for my assistant would be appreciated. Please share examples of similar dashboards you’ve built, especially any that reduced reporting time or uncovered profit leaks.
a month ago27 proposalsRemoteShort-form video editor for a YouTube education channel
Short-form video editor for a founder-led B2B education channel I'm launching a founder-led education channel in a specialist B2B niche (data, AI, analytics, risk, business decision-making). Month one is a short-form sprint to build consistency before I invest in long-form. I need an editor who turns talking-head footage, voice notes and scripts into sharp vertical videos for YouTube Shorts, LinkedIn, TikTok and Reels. Educational, but never slow, dry or corporate. The job is to make complex professional topics feel clear and genuinely interesting for a serious audience. SCOPE Paid test edit first. If it lands, an ongoing sprint of 20-30 Shorts over 30 days. I supply the raw material and brief. You work independently. DELIVERABLES (per Short) - 30-60s, vertical 9:16, ready to post - Hook in the first 1-3 seconds - Clean captions, tight pacing, sharp cuts - Simple motion graphics or light b-roll where it earns its place - Basic colour and audio clean-up YOU'RE A FIT IF YOU CAN Cut waffle, structure for retention, add visual emphasis without clutter, and pitch stronger hooks. I'm not after caption-only editing. I want someone who improves the clip. Bonus: business, tech, finance or professional-services content, LinkedIn video, founder-led channels. You don't need to know the niche, but you need the curiosity to understand each clip. THE FEEL Premium, intelligent, clear, fast enough to hold attention, credible. Not cheesy, not over-edited, not generic corporate, not noisy TikTok effects. NOT A FIT: wedding or cinematic montage, gaming edits, meme-heavy, caption-only, childish. TO APPLY: start with the word PATTERN so I know you read this. Then: 1. 3 examples of educational, technical, business or creator-led Shorts you've edited 2. 1 example where your edit made a boring or complex topic interesting 3. How you'd make a complex professional topic gripping in 30-60s 4. Turnaround per Short 5. Your software 6. Price per Short, plus price for a 20-30 Short monthly package 7. One thing you'd do to nail the first 3 seconds No generic proposals. I'm hiring for editing taste, curiosity and real retention instinct.
5 days ago31 proposalsRemoteSenior Healthcare EDI Developer (C# / .NET / EdiFabric) – Remote
We are looking for a Senior Healthcare EDI Developer to help build and support healthcare EDI integrations for a fast-growing healthcare transportation platform. This role is heavily focused on real-world healthcare claims workflows, payer integrations, companion guides, and production troubleshooting. We are NOT looking for a generic backend developer with light EDI exposure. The ideal candidate understands healthcare EDI end to end and can work independently with minimal hand-holding. Responsibilities Design, build, and maintain healthcare EDI pipelines using C# and .NET Work with healthcare transactions including: 837 Claims 835 Remittance 834 Enrollment 270/271 Eligibility 999 and 277CA acknowledgments Read and implement payer companion guides Handle real-world payer behavior, claim rejections, validation issues, and reconciliation workflows Build and maintain logging, auditing, and tracking systems for EDI transactions Generate, validate, encrypt, and transfer EDI files through SFTP workflows Work with APIs, scheduled jobs, and batch processing systems Support containerized deployments using Docker and Kubernetes Collaborate closely with EDI analysts and operations teams Extend and maintain EDI database schemas for claims tracking and reconciliation Manage payer-specific implementations and custom business rules Requirements 5+ years of healthcare EDI development experience Strong experience with: C# .NET EdiFabric SQL Hands-on experience with: 837 835 270/271 999 277CA HIPAA/X12 standards Strong understanding of: Claims lifecycle Eligibility workflows Companion guides Payer-specific validation logic Reconciliation and remittance processing Experience with: Docker Kubernetes GitHub Actions or CI/CD pipelines SFTP workflows Microservices architecture Nice to Have NEMT experience Medicaid or managed care experience Experience with GCP, BigQuery, or Tableau Experience building scalable EDI platforms from scratch What We Need Someone comfortable owning the EDI platform Someone who can work independently and make architecture decisions Someone who understands both technical and operational sides of healthcare EDI Someone who can stabilize messy workflows and build scalable long-term solutions
25 days ago34 proposalsRemoteSocial Media Setup & Growth for Ewell House Pharmacy & Travel Cl
I am looking for an experienced UK-based social media freelancer to create and professionally manage my Facebook and Instagram pages for: Ewell House Pharmacy & Travel Clinic The pharmacy is under new ownership and has recently been rebranded with a strong focus on private clinical services alongside NHS pharmacy services. Our key focus services are: Hay Fever Injections Weight Management / GLP-1 Services Travel Vaccinations & Travel Clinic Pharmacy First General health services What We Need We are looking for someone who can: Create and optimise Facebook & Instagram business pages Design professional branding/layouts/posts Create engaging local content Promote our Hay Fever Injection service locally Promote Weight Loss services professionally and compliantly Improve local awareness and reputation Help grow followers, engagement and enquiries Link social media with our website: Ewell House Pharmacy & Travel Clinic Important Background The pharmacy was poorly managed previously and unfortunately developed a poor local reputation. Since taking over, we have invested heavily into stock, services, branding and patient experience. We are now repositioning the business as a modern pharmacy and travel clinic with a strong focus on private services and patient care. Ideal Freelancer UK-based preferred Experience working with pharmacies, clinics, aesthetics, healthcare or regulated industries Knowledge of Facebook/Instagram advertising is a bonus Able to create modern, clean and trustworthy content Understands how to market healthcare services professionally without making misleading claims Please Include Examples of previous healthcare/pharmacy/social media work Whether you personally create/manage the content What is included in your monthly pricing Expected turnaround time Whether ongoing management is available
16 days ago26 proposalsRemoteVideo Editor Wanted: Podcast and Social Media Content
About Me I am a property investor, developer, and business strategist based in Edinburgh. I host a video podcast called Profits and Parenting, aimed at ambitious business owners who are building wealth without sacrificing family life. I also create broader business and investment content for social media across Instagram, LinkedIn, and YouTube. What I Need I am looking for a reliable video editor to handle two types of work on an ongoing basis: Full podcast episode edits: Recorded video podcast, typically 30 to 60 minutes. Needs clean cutting, audio balancing, intro and outro, captions, and basic graphics where appropriate. Short-form social clips: Pulling the best 60 to 90 second moments from longer recordings and formatting them for Instagram Reels, LinkedIn, and YouTube Shorts. Vertical 9:16 format, captions burned in, punchy editing for retention. Style and Tone The content is professional but human. Think sharp and modern without being gimmicky. The target audience is business owners and investors, so the edit should feel credible and polished rather than flashy. Key things I want: - Punchy cuts and good pacing to keep attention - Clean captions, well placed and readable - Zoom cuts and punch-ins where they add energy - Consistent style across episodes so the brand looks intentional Volume and Timeline Initially 2 to 4 podcast episodes, with 4 edited for launch date. Turnaround of 5 to 7 days per episode is ideal. I am looking for an ongoing working relationship with the right person, not a one-off. What I Am Looking For - Portfolio showing video podcast or video edits specifically - Experience creating short-form clips optimised for social media - Good communicator who can work independently without handholding - Consistent and reliable on deadlines How to Apply Send a short message with a link to 2 or 3 examples of relevant past work. Please include your pricing structure for the two types of work described above. To shortlist candidates, I will be paying for a test edit using the same raw clip sent to each applicant.
11 days ago28 proposalsRemoteTerminal Bench Expert
Role- Terminal Bench Expert Employment Type - Remote 3-10 years of experience 3–10 years of experience in software engineering or relevant domains. Strong debugging, reasoning, and analytical skills Full-time. 40 hours per week with an overlap of 4 hours with PST. What does day-to-day look like: • Design high-quality Terminal-Bench task ideas and specifications. • Develop complex tasks requiring reasoning, investigation, and debugging. • Write clear task descriptions, solution approaches, and verification logic. • Define deterministic, outcome-based evaluation criteria. • Identify realistic failure modes, edge cases, and operational constraints. • Create tasks that challenge AI systems while remaining solvable by experts. • Collaborate with reviewers to refine task quality and difficulty. • Contribute expertise across one or more specialized domains. Required Skills: • 3–10 years of experience in software engineering or relevant domains. • Strong debugging, reasoning, and analytical skills. • Good understanding of system design, workflows, and dependencies. • Ability to analyze complex systems across multiple layers. • Experience with production systems, pipelines, or large-scale workflows. • Strong technical writing and documentation skills. • Exposure to LLMs, agentic systems, or AI evaluation frameworks. • Experience reviewing technical specifications or designing validation logic. Domains (Any of the following): • Software Engineering & Code Operations • Debugging & Codebase Navigation • System Administration & Shell Workflows • File & Text Processing Pipelines • Data Engineering (ETL & Data Pipelines) • Database & SQL Operations • Machine Learning Pipelines & MLOps • Post-training & Model Finetuning Workflows • AI Evaluation & Benchmarking Systems • Retrieval, Search & Ranking Systems • GPU / Systems Performance Optimization • Distributed Systems & Infrastructure • Cloud & Platform Engineering • DevOps & CI/CD Systems • Build & Dependency Management • Scientific & Numerical Computing • Simulation & Optimization Systems • Formal Methods & Theorem Proving • Document & Structured Data Processing (PDFs, Excel, etc.) • Media Processing (Video, Audio, Images via CLI tools) • Programmatic Graphics & Design (SVG, layout, rendering) • Data Visualization & Reporting Workflows • Geospatial & Spatial Data Processing • Time-series & Forecasting Systems • Security, Forensics & Reverse Engineering • Cybersecurity & Vulnerability Analysis • Networking & API Integration Workflows • Automation & Multi-step Toolchain Orchestration • CLI Tooling & Developer Tool Workflows • Version Control & Git Workflows • Observability, Logging & Monitoring • Storage Systems & File Systems • Finance & Accounting Workflows • Quantitative Finance & Risk Modeling • Legal & Compliance Workflows • Healthcare & Clinical Data Processing • Supply Chain & Logistics Operations • Marketing & Growth Analytics • CRM & Sales Operations • HR & Recruiting Analytics • Consulting & Strategy Modeling • Investment Workflows • Operations Research & Decision Optimization • Benchmark Infrastructure, Adapters & Harness
2 days ago12 proposalsRemoteopportunity
AI Business Development Website Chatbot and Voice Tool
I am looking for an experienced AI chatbot / LLM product developer to build a custom AI Business Development Director for my website. The project is focused on creating a polished website-based AI assistant that can speak with website visitors, qualify leads, explain the business, answer questions using approved company knowledge, and send structured summaries and actions to the team. The tool should sit on a page of my website and should also appear as a popup when someone visits the site. You would need to do this. It should look and feel similar to ChatGPT or Claude, using their APIs or another suitable LLM API, but designed around our brand and business development use case. When a visitor opens the tool, they should see two options: “Write a message to me” and “Talk to me”. Before either conversation starts, the tool should request the visitor’s name, email address, job title and company. Both the written chat and voice chat should connect to a selected LLM API. The chatbot will use approved business knowledge files and content, such as PDFs, PowerPoints, website links, service descriptions, training material, FAQs, commercial guardrails and business development instructions. The goal is for the chatbot to behave like an AI Business Development Director. It should be able to explain the business, answer questions, qualify leads, discuss potential opportunities, and handle commercial conversations within clear limits. It must not make unsupported claims, invent information, agree terms outside approved guardrails, or promise anything it is not authorised to promise. Where appropriate, it should escalate to a human. For the voice version, I am open to the best recommended approach. This may involve OpenAI Realtime API, Whisper, text-to-speech, browser audio capture or another suitable voice stack. Please advise on what you recommend and why. Ideally, the system should also be able to remember returning visitors based on their email address, but this needs to be designed carefully and in a GDPR/privacy-aware way. At the end of each conversation, or when the conversation is terminated, the tool should send an email to me and relevant colleagues with the visitor’s details, conversation summary, key discussion points, lead qualification, actions required and recommended follow-up. Ideally, the conversation should also be logged into Airtable or another CRM-style destination. The system should classify each lead, for example as high priority, medium priority, low priority or not relevant, and briefly explain why it has assigned that classification. The tool needs to be integrated into my website and designed properly as a page/interface, not just dropped in as a basic widget. It should look professional, work smoothly on desktop, tablet and mobile, be mobile responsive and feel app-like on mobile. I also need a simple way to maintain and update the system after launch, including the ability to update knowledge files, FAQs, prompts, commercial guardrails, escalation emails, notification recipients and chatbot wording without needing to rebuild the whole tool. The AI should be grounded in the approved knowledge base and should say when it does not know, rather than guessing or inventing information. It should also have clear human handoff rules, especially for pricing, legal terms, investment discussions, sensitive client matters or anything outside its approved knowledge base. Please also include fallback behaviour, for example what happens if the LLM API fails, the voice system fails, the email notification fails or Airtable/CRM logging fails. I will need testing on desktop and mobile, as well as a short handover video showing how to update the knowledge base, prompts, settings and notification rules. Please explain how you would build this, where it would sit technically, how it would be integrated into the website, how the chatbot and voice interface would work, how the knowledge base would be maintained and updated, how conversations would be stored or summarised, what subscriptions/APIs/hosting would be required, and what you can or cannot do.
24 days ago73 proposalsRemote
Past "Investment-analyst" Projects
Hiring Senior UI/UX Designer for AI Investment Mobile App
We’re looking for an experienced UI/UX designer to create a premium mobile app design for an AI-powered investment platform. This project is focused on high-quality product thinking, clean modern UI, strong UX decisions, and polished Figma execution. We’re not only looking for visually attractive screens — we want a designer who understands user flows, product strategy, financial app UX, and real-world usability. What we’re looking for: • Strong mobile app design portfolio (Fintech / AI / SaaS experience preferred) • Advanced Figma skills with clean components and design systems • Modern, premium UI aesthetics • Strong UX and product-thinking ability • Experience creating scalable user flows and interaction patterns • Ability to create smooth clickable prototypes in Figma • Understanding of modern AI product experiences is a plus Important: Please share: • Your best mobile app projects • Figma links (if available) • Prototype examples • Case studies explaining your design process, UX thinking, research, and how you approach building successful products We especially want to understand: • How you think as a designer • Your problem-solving process • How you structure UX flows • Your approach to improving user experience and engagement • How you balance business goals with user needs Bonus if you can show: • AI-related products • Investment/finance dashboards • Clean onboarding flows • Data visualization experience • Premium modern mobile UI design If your work matches the quality and thinking we’re looking for, we’ll share the full project details and move forward with hiring. Please apply with your portfolio, Figma examples, and case studies. Looking forward to working with talented designers who care deeply about product quality and user experience.
opportunity
Financial investment Analyst Power BI & Excel
We are looking for a skilled financial analyst to help analyze complex investment accounts including securities, mutual funds, dividends, purchases, and sales. The candidate must have experience with Power BI dashboards, Excel financial modeling, and IFRS-compliant reporting.
Ascenda Investment platform development
We're seeking an experienced full-stack developer to enhance our existing Ascenda Platform - a closed investment management system built with React/TypeScript and Node.js. The platform currently handles user accounts, investment tracking, and payment processing with mock authentication. Current Tech Stack Frontend: React 18, TypeScript, Vite, React Router, Axios Backend: Node.js, Express, TypeScript, PostgreSQL Authentication: Currently mock implementation (needs replacement) Step 2 Requirements 1. Authentication & Security Implementation Replace mock authentication with secure JWT-based system Implement bcrypt password hashing (already in dependencies) Add proper login/logout functionality with session management Create secure middleware for route protection Implement role-based access control (admin/user profiles) Add password reset functionality Implement rate limiting and security headers 2. Enhanced User Management System Build comprehensive user registration flow Create user profile management with validation Implement user search and filtering capabilities Add user status management (active/inactive/suspended) Create audit logging for user actions Add bulk user operations for admins 3. AI Chatbot Integration Design and implement AI chatbot interface Create context-aware responses for platform-specific queries Integrate with existing user data for personalized assistance Implement chat history and session management Add multilingual support (building on existing i18n structure) Create admin dashboard for chatbot analytics 4. Crypto Wallet Connection Integrate Web3 wallet connectivity (MetaMask) Implement USDC/USDT balance checking Create secure wallet address validation Add transaction history tracking Implement multi-wallet support per user Create wallet disconnection and switching functionality Technical Requirements Must-Have Skills 5+ years full-stack development experience Expert-level TypeScript and React knowledge Strong Node.js/Express backend development PostgreSQL database design and optimization JWT authentication and security best practices Web3 integration experience (ethers.js, web3.js) RESTful API design and implementation Preferred Experience Fintech or investment platform development AI/ML integration (OpenAI API, custom models) Crypto wallet integration experience Multi-language application development Performance optimization for financial applications Security auditing and compliance knowledge Deliverables Phase 1: Security Foundation (Week 1-2) Complete authentication system replacement Secure API endpoints with proper middleware User management enhancement Security testing and documentation Phase 2: AI Integration (Week 3-4) Chatbot UI/UX implementation AI service integration and configuration Context management and response optimization Testing and refinement Phase 3: Wallet Integration (Week 5-6) Web3 wallet connection implementation Transaction monitoring setup Multi-wallet management system Integration testing with existing payment flows Phase 4: Testing & Optimization (Week 7-8) Comprehensive testing across all new features Performance optimization Security audit and fixes Documentation and deployment preparation Project Constraints Must maintain existing functionality during development Database schema modifications should be minimal and backward-compatible UI/UX should follow existing dark theme design patterns All new features must support both admin and user role contexts Application Requirements Please provide: Portfolio showcasing similar fintech/crypto projects Detailed approach for each of the 4 main requirements Timeline breakdown with milestones Examples of Web3 and AI integrations you've implemented Security practices you follow for financial applications
Customer service analyst
I'm looking for an experienced Customer Service Analyst to analyse service data and help improve overall customer service quality. What you'll do: • Collect and interpret customer service data to identify recurring issues, preferences, and behavioural patterns • Develop detailed reports and visual dashboards to track key performance indicators • Translate complex data findings into clear, actionable insights for non-technical stakeholders • Conduct root cause analysis to identify service gaps and recommend strategic improvements • Collaborate with cross-functional teams to design and execute long-term service strategies • Gather qualitative feedback to advocate for product enhancements or internal process updates • Use data insights to identify training needs and assist in developing best practice guides • Monitor and maintain internal systems to ensure data integrity and smooth workflows If you're organised, detail-oriented, and experienced in customer service analysis, send me a proposal!
opportunity
EPR Authorized Representative in Spain
We're looking for a person that can be appointed as an EPR Authorized Representative in Spain. This is needed for foreign companies to be able to sell products to Spanish customers. Requirements: - Being a Spain citizen Time investment: - 5 to 10 minutes monthly We will offer a fixed monthly fee for as long as our cooperation lasts. If you're interested in an almost fully passive side income and long time cooperation, please reach out to us. We're happy to answer any questions you might have. :) PS: Please don't send us super long AI texts.