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"New Customer" Conversion Phone Sales
Position Purpose This appointment operates as the primary professional gateway for landlords, managing agents, and property operators seeking immediate guidance on regulatory compliance and enforcement exposure within England, with responsibility to convert those enquiries into paying clients. This is a sales role requiring strong human sales skills and availability for UK working and evening hours, making UK based candidates most suitable. Comfort must be demonstrated in asking direct and sometimes difficult questions to obtain accurate and truthful answers. Information must be gathered efficiently and prospects must be guided with authority to book and pay for a consultation. Each lead will already have identified a need for the firm’s services. The role requires structured interviewing, qualification against the firm’s offering, and progression to a paid, high value consultation with the Casework Director. Responsibility includes disciplined management of inbound and outbound communications, rapid extraction of relevant information, and structured progression of enquiries into retained legal consultations valued in excess of £500. This is not an administrative post. This is a revenue enabling, compliance sensitive, front line role requiring judgement, authority, and measurable commercial impact. Key Responsibilities All telephone engagements must be conducted promptly, professionally, and with controlled authority. Approved diagnostic frameworks and scripts must be followed precisely during initial development in the role. Conversations must be steered firmly to maintain focus, clarity, and relevance. All required data must be captured accurately in real time and recorded in compliance with internal standards. The seriousness of each legal issue must be assessed through structured questioning, with matters triaged appropriately. Where appropriate, callers must be confidently guided towards booking a paid consultation. Financial transactions must be processed calmly, securely, and in accordance with company procedures. Between 20 and 30 calls per day will be managed once established in the role. A minimum of 2 structured triage calls per hour is expected during a 6 to 7 hour working day once competent. All personal and case information must be verified verbally and confirmed for accuracy. All post booking communications must be triggered correctly without omission. Any inconsistency, uncertainty, or legal risk must be escalated immediately. Absolute Requirements Fluent spoken English is mandatory, delivered with clarity, confidence, and a professional tone. A natural alignment with England based communication standards is required. A working understanding of UK address structures, postcode formats, local authority terminology, and regulatory language is essential. Strict adherence to process and compliance protocols is non negotiable. Each call must be conducted with calm authority and commercial awareness. Experience Required Prior experience in a structured telephone environment such as professional services intake, regulated sales, or call centre operations is required. Proven success in converting prospects into paid professional services is essential. Experience handling high value transactions and processing card payments by telephone is required. Experience working in target driven environments is expected. Exposure to legal, property, or compliance sectors is desirable. Skills and Attributes Strong listening capability with the ability to isolate key facts quickly. Ability to redirect conversations while maintaining authority. Commercial confidence to secure payment when appropriate. High attention to detail with zero tolerance for inaccuracy. Resilience under sustained call volume. A composed and authoritative telephone presence. Professional scepticism with no assumptions made. Security and Integrity References must be verifiable. Background screening will be required. Confidentiality and data protection standards must be upheld at all times. Sensitive legal and financial information will be handled, requiring absolute integrity. Working Pattern Availability of 6 to 7 hours per day is required. Call volumes must be managed within that period without backlog. Flexibility may be required to meet demand. Final Statement This appointment sits at the commercial heart of the organisation. It requires discipline, structure, authority, and commercial awareness. This role suits an individual who understands that precision and control generate trust and results, and who is capable of converting new customer engagement into retained business through structured relationships.
25 days ago15 proposalsRemoteopportunity
UK Civil Litigation Lawyer for Commercial Lease Dispute Strategy
We are seeking a highly competent legal professional or legal consultancy team to assist with a UK-based civil litigation matter involving a commercial landlord-tenant dispute, contractual obligations under a lease/guarantee, evidential issues, potential appeal considerations, and related company/asset concerns. The matter is connected to proceedings in England and Wales. Therefore, applicants must have strong working knowledge of English civil litigation procedure, UK landlord and tenant law, contractual disputes, evidential rules, small claims/county court procedure, and appeal-review standards. We are open to international applicants, but applicants must be able to demonstrate either: 1. current qualification and authorisation as a solicitor, barrister, chartered legal executive, or other regulated legal professional in England and Wales; or 2. substantial, verifiable experience advising on English civil litigation and landlord-tenant disputes, ideally under or alongside UK-qualified lawyers. This project is for legal review, advisory support, litigation strategy, document review, risk analysis, and preparation of structured recommendations. It is not automatically an instruction for court representation, reserved legal activity, or advocacy unless separately agreed with an appropriately authorised UK legal professional. We require a calm, structured, evidence-led review. The successful applicant must avoid assumptions, emotional language, or unsupported allegations. The work must be legally disciplined and focused on practical options. Required Professional Profile The ideal candidate should have experience in one or more of the following: • England and Wales civil litigation; • County Court and small claims procedure; • commercial landlord and tenant disputes; • commercial lease disputes; • contractual liability and guarantor issues; • appeal merits review; • procedural fairness and evidential irregularity; • expert evidence and technical evidence issues; • enforcement/stay of enforcement; • company strike-off, asset tracing, creditor protection, or insolvency-related issues; • legal drafting and litigation strategy. Preference will be given to candidates who are: • SRA-regulated solicitors of England and Wales; • barristers authorised to practise in England and Wales, including public access barristers where appropriate; • Chartered Legal Executives or CILEX Practitioners authorised in relevant areas; • experienced UK civil litigation consultants working under appropriate legal supervision; • senior paralegals/legal researchers with demonstrable UK litigation experience, provided the limits of their role are made clear. Important Requirements The successful applicant must: • confirm their exact legal qualification/status; • provide regulator details or register link where applicable; • confirm whether they are authorised to give legal advice in England and Wales; • confirm whether they hold professional indemnity insurance, where applicable; • confirm any limitations on their role; • complete a conflict check before reviewing confidential documents; • sign or agree to confidentiality obligations; • work strictly from evidence and documents; • avoid defamatory or unsupported conclusions; • distinguish clearly between legal advice, litigation strategy, factual assumptions, and matters requiring further evidence. Initial Engagement Structure We prefer a staged engagement: Phase 1: Preliminary Review Review a limited document pack and produce an initial merits/risk memorandum. Phase 2: Detailed Legal Strategy If appropriate, undertake a deeper review of pleadings, court orders, transcript, evidence bundle, company records, and appeal/stay options. Phase 3: Drafting Support If appropriate, assist with drafting or reviewing: • appeal permission application materials; • stay application; • evidence chronology; • solicitor/barrister instructions; • company strike-off objection; • formal correspondence; • structured case summary. Representation or reserved legal activity will only be considered separately and only where the professional is appropriately authorised. Ideal Candidate The ideal candidate is precise, calm, litigation-minded, and experienced in England and Wales civil procedure. We are not looking for generic legal commentary. We need a practical legal review with clear priorities, procedural accuracy, and a realistic assessment of risk. Candidates who have experience with County Court appeals, commercial lease disputes, procedural unfairness arguments, expert evidence issues, or judgment-enforcement strategy are particularly encouraged to apply.
23 days ago12 proposalsRemoteopportunity
Mobile App Developer Needed for Premium AI Coaching App
Hi, We are looking for an experienced mobile app developer or small team to build a premium AI-powered coaching / mentor mobile app from a completed Figma design. This is NOT a basic chatbot app and not a template app. The product is a structured AI coaching experience with onboarding, AI memory, daily tasks, accountability, progress tracking, push notifications, subscriptions, and basic content/admin control. Core MVP features: - iOS + Android app - Figma implementation - registration / login - onboarding flow - weak-area / problem selection - coach intensity selection - AI first-session questionnaire - AI mentor chat - structured AI memory / user context - daily quote system - ONE main daily task per day - YES / NO accountability - internal commitment score / points - progress tracking - weekly reflections - push notifications - free access / trial logic - subscription paywall - Apple In-App Purchases - Google Play Billing - restore purchases - backend subscription validation - locked / unlocked access based on subscription status - basic admin / content control - App Store + Play Store ready builds - deployment support - source code handover - documentation - post-delivery bug-fix support AI requirements: The AI mentor should not feel like normal ChatGPT. It should use: - onboarding answers - user profile - goals / preferences - selected weak areas - coach intensity - conversation summaries - important user facts - task history - YES / NO completion history - progress history - weekly reflections We do NOT want to send unlimited raw chat history to the AI every time. The memory should be structured, scalable, and cost-efficient. The mentor tone should be: - direct - short - disciplined - honest - action-focused - accountability-driven - not generic - not therapy-style - not motivational fluff Daily task logic: The app should give the user ONE main daily task, not multiple random tasks. Flow: 1. User receives one daily task 2. User receives reminder notification 3. Evening check-in asks YES / NO 4. Result is stored 5. Progress / commitment score updates 6. AI mentor reacts based on behavior 7. Future tasks adapt based on history and user context For MVP, daily tasks should use templates/categories + AI personalization, not fully random AI-generated content. Guidance areas should include: - discipline - focus - work / money - fitness - dating / relationships - confidence - habits - appearance / grooming / style - books / films / music recommendations where relevant These should not be separate complex modules in MVP. They should be part of the AI mentor, task templates, content logic, and daily guidance system. Admin / content control: We need a basic content/admin layer to manage: - daily quotes - task templates / categories - basic recommendation content - AI prompt / config text - basic user / subscription visibility if possible This does not need to be a large enterprise admin panel, but important content should not be hardcoded only. Preferred stack: Mobile: - Flutter or React Native / Expo Backend: - Node.js / NestJS, Django, FastAPI, Supabase / PostgreSQL AI: - OpenAI API - Claude optional later - structured memory system - prompt/config layer Payments: - Apple IAP - Google Play Billing - RevenueCat acceptable if recommended Notifications: - Firebase Cloud Messaging or OneSignal We will provide: - completed Figma design - user flows - mood board / visual direction - AI mentor tone direction - feature explanation - content examples where needed Important: We need someone who understands AI memory, user context, subscriptions, backend logic, scalable architecture, and polished mobile UX. Payments must be milestone-based. Payment after each milestone should only be released after a working, testable demo/build is approved. Please answer clearly: 1. What tech stack would you use and why? 2. How would you handle AI memory / user context? 3. Have you built AI chat or AI assistant apps before? 4. Have you implemented Apple IAP and Google Play Billing before? 5. Would you use RevenueCat or direct Apple/Google billing, and why? 6. How would you structure the backend? 7. What would the basic admin/content control include? 8. Estimated timeline? 9. Best fixed price for the full MVP? 10. Milestone breakdown with payment per milestone? 11. 2–3 real mobile apps you personally built? 12. Confirm source code and handover documentation are included. 13. Confirm payment is released only after each working milestone is approved. Please do not send a generic proposal. We are comparing multiple developers and will shortlist based on relevant AI app experience, subscription experience, strong architecture, fair pricing, clear milestones, and ability to understand product logic. Thanks.
18 days ago94 proposalsRemote