Email Technical Support Projects
Looking for freelance Email Technical Support jobs and project work? PeoplePerHour has you covered.
Help Desk Associate
As a help desk associate, you will be responsible for providing technical assistance and support to customers or employees with computer systems, hardware, or software issues. You will respond to inquiries, troubleshoot problems, and offer solutions to ensure customer satisfaction and productivity. Responsibilities: Provide first-line technical support via phone, email, or in-person to resolve customer issues promptly and efficiently. Identify and diagnose hardware and software problems and escalate complex issues to appropriate teams for resolution. Guide customers through troubleshooting steps and document solutions for future reference. Install, configure, and maintain computer systems, peripherals, and software applications. Collaborate with other support team members to ensure timely resolution of technical issues. Keep accurate records of customer interactions, technical issues, and solutions provided using ticketing systems or databases. Stay updated on product knowledge and industry trends to effectively address customer inquiries and concerns. Provide training and guidance to customers on using software applications or systems effectively. Follow established procedures and protocols for handling technical support requests and escalate issues according to priority levels. Continuously strive to improve customer satisfaction through proactive communication and problem-solving. Requirements: High school diploma or equivalent; additional technical certifications or training preferred. Proven experience in a technical support role or help desk environment. Strong knowledge of computer hardware, software, operating systems, and networking concepts. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Customer-focused attitude with a passion for providing exceptional service and support. Ability to work independently and collaboratively in a fast-paced environment. Attention to detail and strong problem-solving skills. Familiarity with ticketing systems and remote support tools. Flexibility to work shifts, including evenings, weekends, and holidays as needed. Commitment to continuous learning and professional development in the field of technology support.
2 days ago18 proposalsRemoteNeed support with Google Ad words
I need some support in creating google add words for a therapist I am working with. We are looking for someone experienced in supporting therapists and counsellors. Thank you!
a day ago31 proposalsRemotePower BI Support
Reporting to the Technology Manager, and in collaboration with IT, the BUMs and a team of PowerBI analysts, you will be responsible for: - Follow up on the enhancement and creation of the current company reports, from modeling to the creation of measures in DAX and requested charts. - Improve the connection of PowerBI with different sources (Hubspot, SAP B1, Bizneo, among others), analyzing the information that feeds the different reports. - Analysis of other analyzable business data such as KPI's of solutions or specific areas to create new dashboards, helping to improve the vision to Management for strategic decision making. - Improvement projects of existing reports.
2 days ago13 proposalsRemoteLoungewear technical drawings
I’m looking for somebody who specialises in cotton loungewear technical drawings, to create technical drawings for a new luxury loungewear range. It will be using both a ribbed soft stretch cotton, and a thin soft stretch plain cotton. See rough drawings below. Please show examples of your previous work. Thanks!
9 days ago16 proposalsRemoteurgent
I need technical help with Facebook set up
I need technical help with Facebook set up. It was set up a number of years ago using a personal account but we are a business. Back in the day when no one really knew how to use it. I have 5 individual restaurants and want to set their instagram through a scheduling tool. But each one has been set up differently over the years and its a bit of a mess. I have two that work perfectly. I have one that has been set up ok even though I am not the admin (it's an ex-employee). Then there are two that I am struggling with. I think it may be as I am using a personal facebook account as it keeps saying there are issues with my account and i have been temporailiy blocked from performing certain actions. I can talk you through the details but really I want to find out if you provide technical support in sorting out our facebook accounts in order to link each to the instagram and therefore be able to schedule posts etc? Thank you Sarah
10 days ago17 proposalsRemoteExpires in 19Wordpress & ESP integration
I am launching 3-5 simple digital e-courses. I needed support with the following : 1. Connecting the courses to my website (word-press) 2. Securing the digital course from sharing without purchasing 3. Email Service Integration for marketing preferably using MailChimp or any other provider compatible with my website (free plan) 4. Paypal Payment Integration for the course Considerations I am a graphic/web designer and I can technically do the above, so I won't need maintenance support until the next growth period. I am hoping to save time as the course creator, and have someone execute this stage. There may also be an opportunity cost permitting to make some updates and boost the visual identity of my website. Thanks
10 days ago20 proposalsRemoteAdmin Support - Sports Organisation
This is an exciting long-term role that provides ample opportunities for growth and development. The position is expected to last for a few years and will require the successful candidate to work at their best during both busy and quiet periods, depending on the times and ongoing activities. The ideal candidate for this role should have a strong background in administration and a good understanding of social media channels. Additionally, experience in the sports industry, particularly with primary aged children, would be advantageous. Some of the tasks that the successful candidate will be responsible for include: - Building and maintaining strong relationships with customers by regularly contacting them via email and phone to provide support and information about the brand. - Ensuring that customers/clients are satisfied with their sessions and providing them with support on a regular basis. - Offering discounts to regular users to build brand loyalty. - Promoting and advertising all available spaces on all activities to the appropriate audience. - Keeping in close contact with the team to ensure that everyone is up-to-date on the latest developments. - Being part of a communication chat group with parents/clients to keep them informed about the latest updates and developments. - Adhering to all GDPR and NDA agreements to ensure the safety and privacy of all parties involved. The successful candidate will be provided with all necessary contact information, including mobile phone numbers and email addresses. Additionally, they will have access to the company's website and Facebook page, which will help them stay up-to-date on the latest news and developments.
11 hours ago14 proposalsRemoteLooking for someone near Liverpool to support with video work
I own a men’s watch and accessory brand. I’m looking to work with someone who can support the creation of video content. This would be ongoing work. If the person is able to do product photography as well it would be a great addition.
a day ago9 proposalsRemoteFreelance Administrative Support Specialist
I am seeking a reliable and efficient admin support to assist with managing client communication and booking online meetings. The primary duties include responding to client messages and calls promptly, as well as scheduling and organizing online meetings as needed. Requirements: - Excellent communication skills. - Ability to handle client inquiries professionally and efficiently. - Proficiency in scheduling and managing online meetings. - Reliable internet connection and availability during agreed-upon hours. Project Details: - Duties: Client message and call response, online meeting booking. - Payment: $21 per hour. - Status: Freelance hiring opportunity. Thank you for your interest. I look forward to receiving your proposals.
2 days ago19 proposalsRemoteDocument Preparation and Fundraising Support
We are seeking a skilled professional to assist us with document preparation and fundraising support for our development project. The ideal candidate will have experience in the following areas: - Document preparation for funds - Fundraising strategies and techniques - Financial analysis and modeling - Grant writing and proposal development - Investment pitch deck creation Responsibilities: - Collaborate with our team to gather necessary information and data - Create and edit documents such as business plans, investor presentations, and grant proposals - Conduct research to support fundraising efforts - Assist in developing fundraising strategies and identifying potential investors This is a medium-sized project with an estimated duration of 3 to 6 months. We are looking for an intermediate-level professional with a proven track record in document preparation and fundraising support.
2 days ago14 proposalsRemoteShopify developer needed
We are looking for an experienced Shopify developer for pajamas online shop development. There will be about 20 products on the website. Technical requirement for the website will be provided. Design that we are looking for is going to be similar to this website https://bmadame.com/. This is not only one-time opportunity, we are also looking for someone who can provide constant website support if needed and work with us on other projects. Please send your own quotes.
5 days ago68 proposalsRemoteExpert Sales Support
Expert sales support is required to support our sales team. Must be available UK hours Monday to Saturday 2pm-9pm. Must have prior customer support experience and clear British or American accent. must be hard working and reliable.
7 days ago9 proposalsRemoteComprehensive WordPress Support and Enhancement
As a professional needing comprehensive WordPress support, I'm seeking an expert who not only has a deep understanding of theme customization, but also outstanding skills in plugin installation and configuration as well as content management. The overarching goal, I have for my WordPress website is to significantly boost user engagement. You'll be taking the reins on: - Customizing my WordPress theme to complement my brand's aesthetics and business objectives - Installing and configuring WordPress plugins that will benefit my website, except for SEO, E-commerce, and social media plugins as I do not currently have any specific ones in mind - Streamlining and enhancing my content management for more intuitive and user-friendly navigation Ideal proficiency for this task includes: - Strong familiarity with WordPress functionality and ecosystem - Extensive experience in plugin installation and configuration - Robust knowledge of various WordPress themes and their customization - Proven track record in managing and organizing website content Take this as your chance to exhibit your WordPress prowess by enriching and streamlining my website's user engagement.
3 days ago29 proposalsRemoteEducation Admin support
We are a small team of Healthcare Professionals offering a 1-yr Certificate Programme in Psychedelic Practice. This is aimed at Healthcare Professionals worldwide. We will likely be expanding to offer other courses over the coming years(s) Website: https://www.psyedu.co.uk/ Our current Education Admin Lead is leaving in May. We need someone to work flexibly around 3-6 hrs a week (10-20hrs per month) doing basic administrative tasks for our Education Organisation. It will be very busy between June and September (more like 6hrs per week) then will calm down a bit at other times in the year. We are a small start-up in our second year, just beginning to settle into our rhythm and we now need reliable low-level input which will likely slowly increase in workload over the next 3-5yrs. Job Description Skills/knowledge: MUST HAVE: Excellent written and spoken English, Organisational Skills +++, Microsoft office, excellent written and spoken communication skills, an understanding of the course we offer or a willingness to learn about it DESIRABLE: some knowledge of healthcare and how psychedelic practice is starting to be used in healthcare Qualities: flexibility Experience: any role which demonstrates the capacities outlined below Hours: 10-20hrs per month, ideally 1-2hrs on Mon, Wed and Fri each week Job Description: Key Responsibilities: 1. Communication Management: o Serve as a primary point of contact for internal and external communications. o Handle incoming emails, and redirect them as appropriate. o Draft and distribute notices, tutorials, open events and announcements. 2. Administrative Support: o Assist in scheduling appointments, and meetings for management and staff. o Maintain and update company databases, records, and filing systems. o Prepare and distribute documents as required. o Liaising with different organisations 3. Documentation and Recordkeeping: o Ensure accuracy and completeness of documents, contracts, and agreements. o Maintain confidentiality of sensitive information and handle it with discretion. o Organize and archive records in accordance with company policies and regulatory requirements. 4. Team Collaboration: o Collaborate with colleagues and departments to support cross-functional projects and initiatives. o Provide administrative assistance to various teams as needed. o Foster a positive and cooperative work environment through effective communication and teamwork. o Attending meetings once every two weeks 5. Problem Solving and Decision Making: o Identify issues or challenges in administrative processes and propose solutions for improvement. o Prioritize tasks and manage time effectively to meet deadlines and goals. Qualifications and Skills: · Proven experience as an Administrator or similar role. · Proficiency in office software applications, including word processing, spreadsheets, and presentation software. · Strong organizational and multitasking skills with attention to detail. · Excellent verbal and written communication abilities. · Ability to work independently and collaboratively in a fast-paced environment. · Discretion and professionalism when handling confidential information. · Problem-solving and decision-making skills. · Flexibility and adaptability to changing priorities and tasks.
8 days ago36 proposalsRemoteopportunity
Parsing email headers
We require a skilled freelancer to develop a solution that seamlessly saves emails from Outlook to SharePoint (365). The primary objective is to extract specific email header information, including the sender, recipient, subject, and received date, and populate it into metadata within the email. This metadata will then be accessible and usable in SharePoint for further processing and organization. The solution should be designed to run automatically upon saving an email into a designated document library, ensuring a smooth and efficient process. The freelancer should possess a deep understanding of SharePoint and Outlook APIs, as well as experience with email parsing and metadata manipulation. A working prototype or demonstration of the solution is expected, along with comprehensive documentation and support to facilitate its implementation and maintenance.
5 hours ago11 proposalsRemoteSupport completing a B corp company assessment
I'm in the process of applying for B-Corp certification. Keen for someone to understand our business and support with the admin input for this specific certification.
2 days ago6 proposalsRemoteLooking for a quality engineer for ISO audit support
Looking for someone with a quality background in a manufacturing environment to support with ISO9001 internal audits and NCR administration.
3 days ago10 proposalsRemoteEmail verification
i have an excel spreadsheet containing 163,914 email addresses . I need them verified with 100% accuracy and all false email addresses deleted i
7 days ago57 proposalsRemoteVirtual PA Assistance for small business owner
Hello, I'm looking for someone to provide regular ad hoc administration support, including: - some diary/email management (but I mainly look after this myself, may more be helping organise more complex diary meetings, etc) - general admin support such as research, data entry, filling in new supplier forms, etc. - other ad hoc things that may come up. I work in PR and looking for someone with high standards of attention to detail, who can help me get a bit more organised during a busy time. Could be a long-term arrangement for the right person.
5 days ago55 proposalsRemoteEmail Marketing
We are looking for a person who can send thousands of emails in a day and generate quality leads for our business. Candidate should be able to write an email and to search data for quality emails. We can discuss lead basis budget or monthly basis.
9 days ago34 proposalsRemote