Customer Support Projects
Looking for freelance Customer Support jobs and project work? PeoplePerHour has you covered.
Data Entry
I work as part of an accountancy firm and we require someone who has good knowledge of using excel & tax calc. we require 2 excel spreadsheets to be transferred from excel to tax calc. these spreadsheets include customer name contact details Etc. the outcome we expect is that all information from the excel spreadsheets is transferred onto tax calc. the deadline we have for this is 2 weeks. we will pay a fixed fee of £102
12 days ago51 proposalsRemoteurgent
Whats App Api
Hello guys I would like a Whats App api set up , so I can text my customers and offer text support over whats app I don't know what API to use. Please message me if you can help and let me know what API you propose
19 days ago31 proposalsRemoteExpires in 10opportunity
Port a PHP class into Java
I have a PHP class for doing asynchronous HTTP requests PLUS a test class. I need to port these 2 classes into Java. Details see the ZIP file here: https://fomenot.com/z/requester/task.zip. (This service does not support attaching ZIPs. Omg). If you are interested, look into the files to understand the detail requirements for the project. Then make me an offer. Next we would schedule a short Google Meet meeting for me to verify that you understand the task and are the right person to do it. If all is ok, the job is yours.
5 days ago13 proposalsRemoteopportunity
Company profile for a barbershop in a 5 star hotel
Dear, I want to have a company profile consisting of the following: Prepare a Cover Page: Ensure it includes the company logo, company name, contact information, and the date of submission. Write an Executive Summary: Provide a succinct overview highlighting the business concept, core services, and unique selling points. Detail the Company Overview: Describe the business structure, history, and mission. List Services Offered: Clearly itemize the services to be offered at the barbershop, emphasizing premium and exclusive offerings suited for a luxury clientele. Profile the Management Team: Include short information of the recruitment profiles of team members, focusing on their industry experience, expertise, and qualifications. Conduct and Present Market Analysis: Analyze the hotel's clientele and detail how the offered services meet their preferences and needs. Outline the Operational Strategy: Describe client experience plans (booking platform), customer service policies, and proposed hours of operation. Develop a Marketing and Sales Strategy: Explain strategies for customer attraction and retention, particularly leveraging the hotel’s existing client base. Include price list Please include references of previous work, expected timeline to submit
9 days ago17 proposalsRemoteurgent
Remote Call answering service
I’m temporarily in need of someone to answer customer calls, Book in appointments and overall Diary management for one part time technician. You do not need to live in the UK but must be able to answer calls in uk time 9am-5pm, Monday-Friday and be fluent in English to a high level. 10% commission per job booked in and carried out. Average job price is £140. Averaged 100 calls per month.
13 days ago58 proposalsRemoteExpires in 16Financial entitlements for children with SEND- 1-2 page guide
I am looking for someone who is knowledgeable about financial entitlements for children with SEND. I run a Charity, 2 social enterprises and a business. Some of the work we do is free, but others at the moment we can only offer to schools or people paying privately. I have been told there is money available, but not enough providers to spend it on, for things like direct payments and respite. I need someone who already knows a lot about this, but is willing to ring up support organisations to clarify if needed. Who can put together a 1-2 page guide on the types of financial support for families of children with SEND, who may be eligible and how they can be used. I have a few different activities that parents have asked for help with funding for, so you would need to also check to see whether its possible to use these for direct payments and how to do this
18 days ago11 proposalsRemoteI need a person to open Kraken USA for non resident
I seek assistance from a skilled cryptocurrency professional to open a Kraken account as a non-resident of the United States. Kraken is a reputed digital asset exchange headquartered in San Francisco that facilitates buying, selling and trading of cryptocurrencies. However, as I reside outside of USA, directly opening an account on the exchange platform poses certain challenges owing to their Know Your Customer and anti-money laundering protocols. An experienced freelancer well-versed in the nitty-gritties of opening crypto exchange accounts for international clients can help address these challenges. The selected candidate will be required to complete the mandatory KYC verification process on my behalf by submitting relevant identity and address proofs. Further, they must liaise with Kraken support team in case any additional documentation is requested during account activation. Once the trading account is successfully created, the freelancer shall share login credentials with me in a secure manner. Basic account orientation explaining its features like placement of orders, portfolio overview etc. would also be appreciated. Adherence to data privacy rules is imperative as sensitive personal details would be involved. The job requires expertise in identity verification norms as well as familiarity with Kraken interface. Remuneration will be provided upon satisfactory completion of the targeted objective.
15 days ago6 proposalsRemoteDiscuss use of TensorFlow ML in health app
We are a software development company developing a health app. We need some support with implementing machine learning into our app. Please take a look at the project brief: https://tinyurl.com/ycyvzwcf
21 days ago19 proposalsRemoteCoaching app development for iOS and Android
Coaching application requirements and flow: Student Flow 1. Login/Registration * Input credentials or register 2. Dashboard * Overview of enrolled courses * Latest notifications and announcements * Access personal calendar (schedules, due dates) 3. Course Interaction * Select Course * Access course syllabus * Download or stream course materials * Participate in Activities * Submit assignments * Take quizzes and exams * Contribute to discussion forums 4. Progress and Feedback * View Grades * Individual assignment/exam grades * Overall course grades * Track Progress * Visual progress indicators * Completion tracking (badges, points) 5. Communication * Discussion Forums * Post questions * Respond to peers * Direct Messages * Send messages to teachers * Group chats with classmates Teacher Flow 1. Login * Enter credentials 2. Dashboard * Summary of courses taught * Alerts on recent student submissions * Upcoming deadlines 3. Course Management * (Create)/Update Courses * Upload/edit videos and reading materials * Set up quizzes and assignments * Grade Submissions * Enter grades * Provide detailed feedback 4. Communication and Engagement * Announcements * Post updates and important information * Forum Moderation * Monitor and contribute to discussions * Direct Communication * Individual and group messaging 5. Analytics and Reporting * Student Performance * Access detailed performance reports * Course Analytics * Engagement metrics * Effectiveness assessments Admin Flow 1. Login * Administrative credentials * Multi-factor authentication 2. User Management * Account Setup * Create and manage accounts (students, teachers) * Roles and Permissions * Assign roles * Adjust permissions 3. Course Oversight * Course Approval * Review and approve new courses * Archival * Archive outdated courses 4. Analytics and Reports * Usage Statistics * System-wide engagement statistics 5. System Settings and Support * Technical Settings * Configure system-wide settings (term dates, login policies) * Support * Manage support tickets * Troubleshoot user issues
19 hours ago27 proposalsRemoteFreelance Client Care Coordinator
I'm in search of a dedicated freelance Client Care Coordinator to enrich my team with exceptional support for my esteemed clientele. As a vital member, you'll be instrumental in ensuring seamless client experiences. Your responsibilities will include responding to client messages and calls, booking online meetings, and ensuring efficient workflow processes. promptly responding to client inquiries, coordinating virtual fittings and consultations, and refining operational workflows to elevate client satisfaction. Moreover, you'll contribute significantly to our pursuit of excellence in the fashion domain. Compensation will be provided at a rate of $20 per hour. Key Responsibilities: -- Responding promptly and professionally to client messages and calls. -- Booking and managing online meetings with clients. -- Provide prompt and professional responses to client inquiries and requests. -- Coordinate and manage virtual fittings and consultations with clients. -- Streamline workflow processes to optimize productivity and enhance client satisfaction. -- Deliver superior customer service by addressing client needs effectively and empathetically. -- Collaborate with internal teams to achieve organizational objectives within the fashion industry. If you are detail-oriented, possess excellent communication skills, and are committed to providing exceptional customer service, i encourage you to apply for this freelance position.
a month ago18 proposalsRemoteopportunity
Exciting change would like to introduce to my website
so on my website i currently offer over 200 products but some of the products are exactly the same but one is cheaper then the other & i want customer to know about these so if they are looking at a more expensive option i would like to just put a little box saying something like Lower Cost Product! Avaliable & then put a litle button under that saying View Product Now but inbetween LOwer Cost Product & View Product Now just put a little bit if text in the middle explaining why it is cheaper
19 days ago40 proposalsRemoteWebsite Tidy-Up
I am looking for someone professional to go over my website in full detail with a careful eye. I am looking for advice on changing the colour scheme to suit the brand/trade that we offer. Also, I am missing out on opportunities where the bounce rate is high on certain pages, so I would want something added like pop-ups to grab the visitor's attention to make the customer make the call to us or fill in the form, maybe some sort of offer? I can provide the analytics if required. Also, I would like my logo slightly rebranded if possible. In a nutshell, I am getting a lot of hits but need the enquiry take-up to be much higher. My only prerequisite for the seller is to be based in the UK due to the time zone and be 100% conversant in British English. Best regards, Chris
12 days ago24 proposalsRemoteAnimation Project Generalist
We are seeking a highly skilled Animation Generalist to support all stages of our animation projects. This role is crucial for someone who understands the full spectrum of animation production from concept to completion. RESPONSIBILITIES - Provide support across all stages of animation production including conceptualization, character design, storyboarding, animation, and final rendering. - Collaborate with different departments to ensure a unified and efficient production workflow. - Use a deep understanding of the animation process to identify and recruit talent that meets the project's needs and standards.
21 days ago13 proposalsRemoteShopify developer needed
We are looking for an experienced Shopify developer for pajamas online shop development. There will be about 20 products on the website. Technical requirement for the website will be provided. Design that we are looking for is going to be similar to this website https://bmadame.com/. This is not only one-time opportunity, we are also looking for someone who can provide constant website support if needed and work with us on other projects. Please send your own quotes.
15 days ago69 proposalsRemoteDigital Agency Sales
I am looking for someone that can help grow my business by getting us in front of new clients. I run a digital marketing agency focussed on fashion niche. We offer everything a fashion brand would need to sell online, Meta Ads, Graphic Design, Shopify builds, SEO, Google Ads, Email Marketing and everything in between. What I am looking for is someone who can spend some time each week or even daily approaching our target customer, sending intros and finding more and more potential clients. Our packages are very reasonable and start from £500 a month. We have great case studies showing what we can do and have grown brands from nothing to over £1m a year revenue brands. Id be interested in having a conversation about this being a paid role or even commission based, maybe both. Happy to have a chat and see what we can work out for the right person. Thanks
7 days ago51 proposalsRemoteTelemarketer Required
I require a telemarketer with a minimum of 2 years experience, Business to Business telemarketing that can take on work in UK Timezone. I work with various UK clients that offer products and services to various business sectors. I have recently had an influx of work so I would be happy to speak to you further about this work that could develop on an ongoing basis. The work ranges from appointment setting, sales lead generation, market research telephone surveys and event booking. Please do get incontact with me to discuss this further. If you have had prior experience working with an IT support company it would be beneficial but not essential.
6 days ago26 proposalsRemoteWordpress & ESP integration
I am launching 3-5 simple digital e-courses. I needed support with the following : 1. Connecting the courses to my website (word-press) 2. Securing the digital course from sharing without purchasing 3. Email Service Integration for marketing preferably using MailChimp or any other provider compatible with my website (free plan) 4. Paypal Payment Integration for the course Considerations I am a graphic/web designer and I can technically do the above, so I won't need maintenance support until the next growth period. I am hoping to save time as the course creator, and have someone execute this stage. There may also be an opportunity cost permitting to make some updates and boost the visual identity of my website. Thanks
21 days ago19 proposalsRemoteopportunity
I need email addresses for my linkedin contacts database
We have a database of approximately 6,500 LinkedIn contacts, and unfortunately, the email addresses of many contacts are missing. Our goal is to find a freelancer who can help us update the database with valid email addresses. The freelancer should have experience in data mining, web scraping, or any other method that can help them extract email addresses from LinkedIn profiles. The project requires the freelancer to work remotely and should be completed within a reasonable timeframe. We are willing to provide additional information and support to the freelancer throughout the project. If you are interested in this project, please submit your proposal, including your estimated cost and timeline. We look forward to hearing from you and discussing the details further.
6 days ago69 proposalsRemoteSEO for website
I want: following work for on-page SEO: • optimize content • check for broken links • relevant meta tags and description addition to web pages • add image alt tags • addition of header tags for enhanced search engine ranking • creation of robots.txt and sitemap.xml for better search engine visibility • submission of website at multiple search engines as a business • Use descriptive anchor text for internal links to provide context to search engines. and following work for off-page SEO: • generate high quality backlinks • directory submissions of business • submit website/business information on websites with high DA • guest posting • Monitor and manage online reputation by addressing customer reviews and feedback. • Ensure consistent NAP (Name, Address, Phone Number) across online directories and listings.
3 days ago27 proposalsRemoteAsking Clients for Feedback and Google Reviews
I seek an experienced digital marketer to boost online presence and credibility for a professional services firm based in the London. The goal is to obtain 5 high-quality Google reviews per month highlighting the company's excellent customer service, professional expertise and reliability. The selected freelancer will be required to speak to our clients and send them links via emails and text messages to visit online google listings to gain familiar understanding of service offerings and to posting reviews.
14 days ago14 proposalsRemote