Customer Relationship Management Projects
Looking for freelance Customer Relationship Management jobs and project work? PeoplePerHour has you covered.
featuredpre-funded
Developer for Podcast Content Analysis System
Objective Develop a fully automated system to monitor, transcribe, analyse, and summarise niche podcasts for identifying potential news stories. Project Overview I am seeking a developer to build a comprehensive system for processing podcast content. The system will monitor podcast feeds for new episodes. When a new episode is published, it downloads the mp3, transcribes it and runs it through the OpenAI API with my custom prompts. The output is an alert to me (email or otherwise) with the response from the OpenAI API. Key Aspects 1. Podcast Feed Subscription. Set up and manage a list of podcast feeds to monitor for new episodes. 2. Episode Downloading. Automate the process of downloading new episodes. 3. Transcription. Utilize transcription service APIs to convert audio content into text. 4. Content Analysis. Call OpenAI with the transcript and custom prompt I'll write. 5. Alert System. Develop a notification system to alert me of the output. Application To apply please start your application with the phrase "I read the full ad" as this allows me to weed out people who did not. Without that, I'll mark the application as spam automatically. Then please provide: 1. Apporach - Outline how you would approach the project. 2. Costs - Provide an estimate of your charges. 3. Timeframe - Summarise the time needed to complete the project. My aim is to have a clear idea of how you will complete the task, your experience and how much it might cost me.
featuredurgent
Website Design Required for a Construction Company
I seek an experienced web designer to craft a modern and engaging website for my growing construction firm. The site should utilize clean and minimal visual design balanced with impactful imagery to convey our dedication to quality workmanship. Key pages needed include an about us section highlighting our team's extensive industry expertise and commitment to customer satisfaction, as well as separate pages detailing our services, portfolio of completed projects with photos and testimonials, and contact details with an intuitive form for potential clients. Easy navigation between these sections is paramount, employing prominent yet unobtrusive tabs or similar method across a responsive design optimized for viewing on desktop and mobile browsers alike. Content must be written in a clear, straightforward style emphasizing our strengths while avoiding industry jargon that could confuse casual visitors. Additionally, the site should integrate optional future features such as a blog with construction tips, a staff directory, and web forms to request quotes or schedule appointments. Submitters should have proven experience designing multipage websites for trade or B2B clients, with demonstrable skills in user experience design, HTML/CSS coding, and ensuring Section 508 accessibility standards are met. A well organized, commented codebase will be essential for my non-technical review and potential ongoing maintenance. Examples of similar past work showcasing design and development abilities are strongly encouraged. Please provide estimated timelines and costs for this project in your response. I welcome creative solutions that highlight
Custom WooCommerce Cart and Order Management for Meal Assignment
We need a custom WooCommerce solution to manage the cart and order process for a meal ordering system. The primary objectives are to ensure that multiple selections of the same meal appear as separate items in the cart, and to allow each meal to be assigned to a specific person using unique identifiers (X1, X2, etc.). These assignments must be visible and consistent throughout the entire order process, including the cart, checkout, order review, admin dashboard, and order confirmation emails. Requirements: 1. Cart Functionality: - In the cart, ensure that when a customer adds multiple instances of the same product, they are listed as separate items instead of merging and increasing the quantity. - For each cart item, add a select field with options: X1, X2, X3, X4, X5, X6, X7. This select field allows the customer to assign the product to a specific identifier. 2. Order Overview: - During checkout and in the order overview, the selected value (X1, X2, etc.) must be displayed for each cart item. - Ensure that this selected value is carried over and displayed consistently in all subsequent steps, including order confirmation. 3. Admin Dashboard: - In the WooCommerce admin dashboard, the selected value for each cart item should be visible in the order details. - Admin should be able to easily see which product is assigned to which identifier. 4. Order Confirmation Emails: Ensure that the order confirmation email sent to the admin includes the selected value for each cart item. This allows the admin to see which products are assigned to which identifiers directly from the email. TECHNICAL IMPLEMENTATION 1. Functions.php: - Add a filter to modify the cart item data hash to include the select value, ensuring items with different select values are treated as unique. - Add action hooks to save and display the select value in the cart, checkout, order details, and emails. 2. Cart Template: - Modify the cart template (cart.php) to include the select field for each item. - Ensure the select field value is saved and passed along with the cart item data. 3. Order Item Meta Data: - Add the selected value as meta data for each order item. - Modify WooCommerce hooks to display this meta data in the admin order details and order emails. DEVELOPER INSTRUCTIONS 1. Cart Item Data: - Hook into woocommerce_add_cart_item_data to capture and store the select field value when a product is added to the cart. - Modify the cart item data hash using woocommerce_cart_item_data_hash to treat items with different select values as unique. 2. Display in Cart and Checkout: - Use woocommerce_get_item_data to display the select field value in the cart and checkout pages. - Ensure the select field is included in the cart item template and properly styled. 3. Order Meta Data: - Use woocommerce_checkout_create_order_line_item to add the select field value to the order item meta data. - Hook into woocommerce_admin_order_item_values to display the select field value in the WooCommerce admin order details. - Modify the woocommerce_order_item_meta_end filter to include the select field value in the order confirmation emails. TESTING VALIDATION 1. Functionality Testing: - Thoroughly test the functionality to ensure that products with different select values are treated as separate items in the cart. - Verify that the select field value is correctly displayed at each step: cart, checkout, order review, admin dashboard, and emails. 2. User Experience: Ensure that the overall user experience is smooth and intuitive, with clear visibility of the assigned identifiers throughout the process. Desired website on request. Please see attached a preview of current cart.
8 hours ago8 proposalsRemoteIT Project Manager
looking for an IT Project Manager, to play a pivotal role in driving strategically important IT and web projects organization. Your primary responsibility will be to oversee the design, development, and execution of multiple projects and initiatives. You will be responsible for working closely with senior business stakeholders, as a driving force to enable TM Forum to provide a consistently excellent digital experience to its members and achieve its strategic goals. Skills and Responsibilities Project Planning and Execution: Develop and execute comprehensive project plans, including scope, timelines, budgets, and resource allocation in a software development environment Define project goals, objectives, and deliverables that align with organizational objectives. Monitor and control project execution to ensure adherence to the plan. Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives. Work closely with cross-functional teams to ensure agile principles and practices are followed. Foster a collaborative and self-organizing team environment. Stakeholder Management: Establish and maintain strong relationships with key stakeholders, including business leaders, clients, and vendors. Communicate project status, risks, and issues to stakeholders in a clear and timely manner. Manage stakeholder expectations and ensure alignment with project goals. Requirement Gathering: Collaborate with stakeholders to gather, document, and analyze requirements (Gherkin). Conduct interviews, surveys, and workshops to understand business processes and user needs. Create detailed documentation, including business process flows, use cases, and functional specifications. Risk Management: Identify, assess, and manage project risks and issues. Develop risk mitigation strategies and contingency plans. Proactively address potential challenges to ensure project success. Quality Assurance: Implement and enforce quality standards throughout the project lifecycle. Conduct regular reviews and assessments to ensure project deliverables meet quality requirements. Budget and Resource Management: Support the management of project budgets, ensuring effective use of resources. Monitor and control project expenses to stay within budget constraints. Reporting and Documentation: Prepare and present regular project status reports to leadership and stakeholders. Maintain comprehensive project documentation, including plans, schedules, and post-implementation reports
23 days ago17 proposalsRemoteProject Manager for Startup Digital Agency
We are a startup digital agency seeking a motivated and organised Project Manager to join our team and help us manage our expanding workload. The Project Manager will be responsible for overseeing the planning, execution, and delivery of multiple web design and development projects. This role involves coordinating with clients, managing resources and ensuring that projects are completed on time, within scope and to the highest quality standards. Required Skills and Experience: • Proven experience in project management within a digital agency or similar environment • Strong organisational and time management skills • Excellent communication and interpersonal abilities • Ability to lead and motivate project teams • Understanding of web design and development processes
8 days ago18 proposalsRemoteopportunity
Experienced BDM/Sales Manager for SAAS
We are looking to hire a talented, collaborative sales person to develop new and repeat business. To begin with you will be generating new sales for our ai powered software and our content service. Our target market is professional services, with a focus on accountancy practices and similar businesses. Depending on your progress there may be an opportunity to develop and lead a sales team. You could receive an override and success bonuses in this role. In the first instance we would ask you to provide a 3-5 minute video. The topic of the video is completely up to you. Please attach your video to your application. We are looking for people who are driven by the success and happiness of the customers they serve. If you have an existing sales team or a customer list then your application will be prioritised. Please quote 'collaboration' in your proposal to confirm your full understanding of the role.
9 days ago9 proposalsRemoteopportunity
Native App Developers required for Delivery Business
We are looking for a technology partner to develop a mobile application for one of our startups in the UK. This is an on-demand delivery app for grocery delivery. We have attached the following information below. Mobile application developers required for Delivery App 1. 200+ screen on Figma with full prototype 2. Ios native (swift) customer app 3. Ios native (swift) driver app 4. Ios native (swift) partner store and partner manager 5. Android (Kotlin) customer app 6. Android (Kotlin) driver app 7. Android (Kotlin) partner store and partner manager app 8. Superadmin panel SDKs to be implemented 1. Twilio (messaging and in app calling) 2. Stripe custom connect 3. Google maps 4. Firebase 5. Other misc to be confirmed Server Side 1. Dummy prelaunch and testing (VPS) 2. AWS deployment before full launch Programming Language 1. Swift (iOS) 2. Backend Node JS 3. Kotlin (Android) 4. HTML for front end 5. Github or Bitbucket for code depositary 6. Full testing 7. APIs setup
9 days ago79 proposalsRemoteProperty Manager
I am in need of a property manager to handle properties. The key responsibilities would include: • Gathering data from one source (Google Drive) to enter into document management (databases or partner websites by case) • Checking and reviewing documents for accuracy and completion • Attaching supporting files to the document management • Searching for additional information for documents that are incomplete • Verifying, correct, and delete unnecessary data, or combine data Requirements: •We are looking for people with strong attention to details, college degree, access to email and knowledge of use a device (computer or phone), basic software tools (Microsoft Office - Word & Excel). • No previous experience is required as Property Manager. Full training, materials and how-to videos will be provided. Please only apply if you have relevant experience and can commit to handling these responsibilities efficiently and effectively.
25 days ago33 proposalsRemoteNeed a youtube manager
looking for someone to grow and manage Artis YouTube channel, generate views
a month ago40 proposalsRemoteopportunity
Telemarketers / Telesales / Sales Management
I'm in need of telesales professionals who can exclusively target businesses for my campaign. The primary goals include generating leads, if you are a telemarketer or carrying out remote appointments, if you are experienced in sales. You will be speaking to business owners in the UK so you must have excellent English & listening skill. The project requires: - Outbound B2B telesales experience - Proven track record in lead generation - Ability to deliver results in sales - Keen to Learn Your role will be pivotal in helping me reach out to businesses with the aim of initially generating quality leads. Once proven you will be contacting leads to create appointments. Once successful in that role you will be given the opportunity to carry out appointments, driving sales. Experience in these domains would be highly beneficial. Looking for individuals who are driven by results and understand learning and your own development are key to increasing results. Working hours between 8.45am to 8.45pm - Weekdays - Minimum 4 hours per day. If you have a team we are happy to discus the opportunity for you to run your team within our company. If you want to run a team we can train you to management level. Please send a voice note introducing yourself, highlighting the hours you are available to work, earning aspirations and relevant experience. Thank you. Regards, Justin Kalay Proactiv Marketing Ltd
16 days ago15 proposalsRemoteopportunity
Business Development Manager
we are looking for a business development professional. This is to generate leads and winning new business for the company. Essential requirements. - Strong communication skills - Ability to work independently and as part of a team - strong knowledge of sales and marketing principles - Experience in sales, marketing, or business development - Proficiency in CRM software and Microsoft Office suite or something similar - A proactive and results-oriented attitude - Experience in creating new clients for software products and services would be preferred. Tasks @-Email marketing campaigns @-Using the telephone/email/Zoom etc for any client management @-Using Social media for leads generation and recording
21 days ago18 proposalsRemoteMarketing Manager
Start-up business with multiple business functions, ready to launch once it's made it's final hire. Could that be you, as our all round Marketing professional. The company will trade between the UK and Tanzania (has registered companies & team in both locations) but will operate in two different market segments. Mambo Global and Serengeti Spirits https://alex61487.wixsite.com/mambo-global and https://www.serengetispirits.co.uk/. Look forward to hearing from you, to discuss further.
a month ago30 proposalsRemoteCreate a website for a managed IT services company
***Please only contact me if you've done a website for IT services (send examples) and can integrate it with Hubspot. *** Develop an engaging digital presence for a managed IT services firm. Custom design a user-friendly website aligned with branding to effectively showcase an array of solutions. Optimize content through text, images and multimedia to inform potential clients and reflect core values. Integrate with Hubspot CRM and incorporate interactive elements to encourage connections. Implement search engine optimized functionality for contact forms, social platforms and analytics. Adopt a flexible CMS like Wordpress or Webflow. Ensure refined design mockups, a fully functional integrated site, training materials and ongoing support over 6-8 weeks. Project will develop a comprehensive virtual flagship to establish authority and drive qualified leads.
13 days ago60 proposalsRemoteSocial Media & Google Ads manager
Looking for someone to handle my Social Media & Googe ads. full time monthly. For a CAR DEALERSHIP in UAE Facebook Instagram Tik Tok Google Ads ranking Google SEO
13 days ago56 proposalsRemoteAPI integration on our website
I seek a skilled API developer to integrate our website with the Airtable platform. The goal is to provide prospective customers a way to generate estimates directly on our site for our services. Currently, a new customer must contact us to obtain a quote for using our offerings. By linking an estimation tool to Airtable, users could enter project details on our website and instantly receive a customized proposal. This streamlines the process and offers a more convenient customer experience. Your role would be to configure the API connection between our website and the Airtable database housing the estimating application. User input on our site must write values to Airtable which would then calculate an estimate and return the results. Simultaneously, key contact information from prospects using the tool needs to sync back to our marketing database. With the estimator embedded directly into our site, potential clients gain instant gratification. Likewise, our sales team gains qualified leads as Airtable logs each estimate generated. The successful applicant should be well-versed in API integrations between content management systems and SaaS platforms like Airtable. This project aims to modernize our sales workflow through smarter utilization of technology. By offering prospective customers a self-serve option to obtain customized proposals online, we can strengthen our conversion funnel and better enable our marketing efforts. Do you have the skills to help us achieve this goal? I welcome
3 days ago11 proposalsRemoteurgent
I NEED A FLYER FOR AN INDEPENDENT OPTICIANS
I am looking for someone to design a flyer for an Independent Opticians The flyer should include the services we offer, promotional offers , our contact/location details and QR code linking the customer to our website
4 days ago47 proposalsRemoteExpires in 25We need Big Data Expert.
Our eCommerce business has experienced exponential growth recently, resulting in vast amounts of customer data that must be efficiently stored and analyzed. As our databases now exceed 10 terabytes in size, simply housing and accessing this information has become a challenge. To fully leverage the valuable insights contained within, we require the expertise of a highly-skilled big data professional. The selected candidate will lead our in-house team of data analysts and engineers as we implement Azure services to optimize our data infrastructure. Advanced skills with Hadoop, Spark, and cloud-hosted data warehouses are essential to design a scalable architecture capable of intelligently categorizing, searching and reporting on petabytes of customer profiles, orders, and website behavior. Machine learning models must also be developed to identify patterns, predict future trends and personalize the customer experience accordingly. Leading our intermediate staff, the big data expert will establish best practices for data ingestion, querying, governance and security. Documentation will be provided to institutionalize the strategies developed. Progress will be regularly reported to senior leadership regarding improvements in storage utilization, query performance, and the business insightsExtracted from analysis. The long term goal is to evolve our data operations into a competitive advantage through deeper customer understanding and personalized engagement at scale. only the description is returned without any additional text.
2 days ago10 proposalsRemoteopportunity
Email Marketing
I require the services of a seasoned email marketing specialist to develop and execute a strategic email campaign for my business. The objective is to nurture relationships with our existing customers and prospect new clients through periodic, relevant and engaging emails.
10 days ago34 proposalsRemoteADES HR Management Project
We are seeking an experienced HR professional to join our team at ADES. As an HR person, your primary responsibilities will include assisting with the acquisition of contracts for ADES, recruiting and managing staff/and resource persons for various projects in different departments of the business. You will work closely with senior management to develop and implement HR strategies that align with the company's goals and objectives. Responsibilities: Contract Acquisition: Collaborate with senior management to identify contract requirements and negotiate terms and conditions with vendors and suppliers. Prepare and submit contract proposals, ensuring compliance with legal and regulatory requirements (Both Contracts for Vendors/Suppliers/Service users) and Contracts for ADES Staff). Monitor contract performance and manage any issues or disputes that may arise. Recruitment and Staff Management: Develop and execute recruitment strategies to attract and hire qualified candidates for various positions within the business. Screen resumes, conduct interviews, and assess candidates' qualifications and skills. Manage employee records, including payroll, benefits, and performance evaluations. Develop and implement staff training and development programs to enhance employee skills and productivity. Resource Management: Assess resource requirements for projects and allocate resources effectively. Monitor resource utilization and ensure that resources are used efficiently and effectively. Collaborate with project managers to ensure that resource needs are met and that project timelines are met. Employee Relations: Handle employee inquiries, complaints, and issues promptly and professionally. Investigate and resolve employee disputes and grievances. Promote a positive and inclusive work environment. Compliance: Ensure compliance with local, national and International labour laws and regulations. Monitor and update HR policies and procedures to ensure compliance with changing legal and regulatory requirements. Reporting and Analytics: Prepare and analyze HR metrics and reports to provide insights into employee performance, recruitment trends, and resource utilization. Collaborate with senior management to develop and implement HR strategies based on data-driven insights. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience in HR management, including contract acquisition, recruitment, staff management, and resource management. Strong understanding of labour laws and regulations. Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Proficiency in HR software and systems. We offer a competitive salary and benefits package, as well as a dynamic and collaborative work environment. If you are a passionate HR professional with a strong commitment to excellence, we would love to hear from you.
19 days ago15 proposalsRemoteChange Data from Database on Cs Cart
you are good to manage DB cs Cart?
2 days ago4 proposalsRemoteExecutive Assistant for Managing Director in the Music Industry
Part-time Executive Assistant for Managing Director in the Music Industry 15 Hours per Week (with a possibility of increasing those hours over time) Hybrid Working - remote and from our Bristol (UK) office We are looking for an experienced, detail-oriented, and efficient Executive Assistant to support one of our Managing Directors who has ADHD. The successful candidate will work closely with the Managing Director, supporting them across a wide range of day-to-day tasks. The ideal candidate will possess excellent organisational, communication, and problem-solving skills, with a strong ability to prioritise tasks and manage time effectively. This role requires a proactive approach, with the ability to anticipate and address issues independently. Familiarity with Google Workspace and Zoom is essential. Above all else the successful candidate will be charged with supporting the MD with managing the challenging effects of ADHD in their role, wherever those challenges come up. With that in mind, the responsibilities include (but are not limited to) the below, but a proactive approach to spotting problems and offering support will be key to longer term success in the role. Responsibilities: Assist with inbox management, creating a more efficient process to manage large amounts of incoming emails and accurately filtering relevant information. Discuss (where necessary) and respond to questions from clients and members of the team. Support the MD with prioritising tasks effectively, focusing on the most time-sensitive tasks first. Promptly accept and manage diary appointments. Book travel flights, trains, transfers and accommodation - find best deals and ensure there are no scheduling conflicts. Accurately record and execute both verbal and written instructions to minimise repetition and ensure efficiency. Take notes during meetings and support the Managing Director with setting and communicating action points and deadlines where necessary. Anticipate and address issues proactively, such as managing double bookings and client communications. Provide clear and concise written updates and actions in bullet points. Requirements: A strong ability and desire to protect the time and mental bandwidth of the Managing Director is essential. Must be able to work from our Bristol (UK) office when needed. Confidence using Google Workspace (especially Gmail, Google Calendar, Google Docs and Google Sheets) as well as Zoom is essential. Experience of Xero and Canva is not essential but would be an advantage. An understanding of the music industry and ADHD is desirable but not essential.
11 days ago9 proposalsRemoteGenerate and Provide leads
We are looking for a skilled lead generation specialist to assist in building relationships with fashion consultant agencies. The main goal is to secure placements for our brand and products in independent and high street retailers.
13 days ago22 proposalsRemote