
Customer Relationship Management Projects
Looking for freelance Customer Relationship Management jobs and project work? PeoplePerHour has you covered.
opportunity
Looking forward UI/UX designer and frontend developer.
We're looking for a talented front-end developer and designer who can work in EST. A team is preferred, but talented individuals are welcome to apply as well. The ideal candidate should have strong communication skills, design skills, and front-end development experience, especially with PHP and JavaScript. Familiarity with WordPress and Shopify is a plus! We offer $300–$350 per week, depending on the project. Looking for a long-term working relationship.
18 days ago71 proposalsRemoteRegular posts on X and facebook for a US AI service.
Description Experience Level: Expert I’m looking for someone have experience in managing social media that can help us to develop a X and facebook presence. Not looking for marketing or lead generation just regular posts so anyone searching for us can see we exist and have a good reputation.
5 days ago41 proposalsRemoteShort-Term Rental Listing Management & Guest Communication VA
I need an organized virtual assistant who already feels at home inside Airbnb and Vrbo dashboards. Your primary focus will be two things I can’t afford to drop: keeping my listings spotless and responding to guests quickly. Here’s what the role looks like day to day. You’ll log in, confirm that every photo, rate, rule, and calendar entry on each property is current, then handle every new message that arrives. Most messages are straightforward booking inquiries, but when an issue pops up—anything from a missing key code to a Wi-Fi outage—I’ll rely on you to troubleshoot using our house manual, then loop me in only if the problem escalates. Clear, polite English and a calm tone are essential; fast replies are non-negotiable. Deliverables I measure: • Listings on Airbnb and Vrbo reviewed and updated at least once daily • All booking inquiries answered within one hour between 8 AM–10 PM (property time zone) • Issues documented in our shared tracker with the final resolution noted If you’re already juggling listing edits, smart pricing tools, or guest chats on similar platforms, you’ll fit right in. Let me know your usual working hours and a recent example of turning an unhappy guest into a happy one.
19 days ago26 proposalsRemoteEmail addresses for UK Companies in specific industries
Good afternoon, I am looking for a freelancer who can help with sourcing data files of email addresses for actively trading companies in England who are involved in the wholesale meat supply trade. I'm not looking to buy a random data list, these companies must be actively trading and fall under one of the following SIC codes: 46320, 10110, 10120, 10130, 47220. If you don't know what SIC codes are, this job is not for you. I am a freelance professional myself but this falls out my area of expertise. If this is a job you think you can reliably deliver, there is great potential for a long-term relationship. Along with your proposal, please outline how you plan to deliver this project, are you running a script, scraping web pages, buying a list? Also please provide an example of 10-20 data samples so I know that you understand what I am looking for. I haven't set a budget for this, but am willing to negotiate with a reliable professional for clean data. Budget is a placeholder only.
4 days ago36 proposalsRemoteCRO Expert Needed for UK Display Store
Project Description I’m looking for an experienced CRO expert to improve the conversion rate of my UK e-commerce website: Website: brickzonehub.co.uk We sell display frames and acrylic display cases for collectors. What I need I want a clear CRO audit and practical suggestions to improve: Conversion rate Add-to-cart rate Checkout completion rate Revenue per visitor Scope Please review: Homepage Collection pages Product pages Cart and checkout Mobile experience Trust signals and buying friction Deliverables I need: A full CRO audit A prioritized action plan Quick wins and high-impact fixes Suggestions for A/B testing Ideal freelancer Strong e-commerce CRO experience Experience with Shopify stores Practical, sales-focused recommendations Understanding of UK customer behavior
2 days ago19 proposalsRemoteSeeking Friendly Virtual Assistant for Long Term Online Support
I’m looking for a reliable, responsible, and easy-to-work-with virtual assistant to help with basic online tasks for my small business. This is stable, long-term part-time work with clear instructions and consistent hours. I’m easy to communicate with and will guide you through everything step by step. What you’ll do: - Basic online shop support - Simple administrative tasks - Data entry & light organization - Following daily instructions accurately - Consistent, reliable support What I need from you: - Fluent in English - Reliable internet & computer - Good communication - Able to work consistently long term - Positive & responsible attitude This is not complicated work. I’m looking for someone I can trust and build a long-term working relationship with. If you’re looking for stable, gentle, consistent part-time work, please send me a short proposal.
6 days ago59 proposalsRemoteopportunity
Update currant website
Experienced web designer needed to enhance an existing residential care home website. Deliver a polished, mobile-responsive, and accessible site with intuitive navigation, warm trustworthy visuals, and optimized performance. Integrate secure referral and recruitment links and develop a recruitment portal allowing applicants to complete HR records and generate printable PDFs. Implement a backend management area per care home enabling managers to submit maintenance reports, upload photos, and track pending tasks with clear status updates and secure access.
7 days ago96 proposalsRemoteAI Chatbot Setup & Integration for Website
Overview: I am looking for an experienced freelancer to set up and integrate an AI chatbot on my website. The chatbot should handle customer queries, improve user engagement, and help with lead generation. Scope of Work: - AI chatbot setup and configuration - Website integration (WordPress) - Basic conversation flow setup - Auto-replies for common questions - Lead capture (name, email, etc.) Requirements: - Experience with AI chatbot tools - Previous similar work - Good communication Please share your past work, your approach, and your budget. Looking forward to working with you.
8 days ago22 proposalsRemoteI need a system developer
I’m currently looking to connect with someone who is highly skilled in ISP systems, VPN systems development, and system hosting. Should have strong experience in building, managing, and maintaining reliably as well as deploying and hosting them efficiently. If you have experience with server management, system architecture, cloud or web hosting, and maintaining secure and scalable systems, I would be interested in working together. This could involve collaborating on current and upcoming projects that require dependable system setup, hosting, and long-term maintenance. If you’re interested, please feel free to reach out so we can discuss further. Thank you
10 days ago13 proposalsRemoteTikTok Freelancer Needed for Product Brand Trial Project
We are looking for a practical freelancer to help us build and grow our Planet Helium TikTok account. At this stage, we want to focus only on TikTok. This is not a broad social media manager role and it is not about giving us another strategy document. We want someone who can take the assets we already have and turn them into proper TikTok content, help grow followers, support TikTok Shop, direct traffic to Amazon or our online store, and report what actually happened. What we need • Turn product videos, customer videos, and images into TikTok posts • Create strong hooks, captions, hashtags, and CTA lines • Help grow followers and engagement • Help set up and support TikTok Shop • Use TikTok content to direct traffic to Amazon or our own store • Report on views, profile visits, follows, saves, shares, comments, and click traffic What to send when applying Please send: • 3 examples of TikTok work you have done • a short explanation of exactly what you did yourself • any examples of follower growth or engagement improvement • any TikTok Shop experience • any experience driving traffic from TikTok to ecommerce stores • a short note explaining how you would approach this for Planet Helium Shortlisted applicants Shortlisted applicants will be given a small paid sample task. This will include: • 1 TikTok post package from supplied assets • hook • on-screen text • caption • hashtags • CTA • your reason for the angle chosen • short explanation of how you would grow followers • short explanation of how you would direct traffic • simple reporting template Timing • Please apply within 3 calendar days • If shortlisted, the paid sample must be completed within 48 hours of receiving the assets We are looking for someone who is quick, practical, commercially aware, and able to execute without a lot of waffle. Please start your proposal with: TikTok trial understood
4 days ago29 proposalsRemoteopportunity
Form production which can be via a microsoft app or similar
We are a construction company based in the UK. I would like to design the following form types under one system/software: Induction form for when first entering a construction site Signing forms for daily contractors to use when they turn up and leave each site, these to record per site and also have a main data base of the records. site audit forms Snagging forms If possible all the above to work off the same application. And have a management level so as key personal can update, then middle management can request data/records, with site staff being able to set up and manage at a local level. I would like a facility that i can add additional forms onto. also i would like to produce dash boards that show Financial KIPs in the office. We record most of these currently onto excel, but i want to have a visual update that can is easy to integrate and update. If possible with live information or by requesting data and updating
14 days ago52 proposalsRemoteurgent
AI Marketing Implementation Specialist Thailand & UK Business
WHO WE ARE Peyton & Charmed Group is a multi-brand business operating between Thailand and the UK across 5 business units: - UK Student Accommodation (peytonandcharmedaccomm.co.uk) - UK Property Investment — integrated with Accommodation - Koh Chang Travel & Tours (kohchangthailandtours.com) - Private Land Transfers — currently Koh Chang to Bangkok route, growing nationwide - Bangkok City Stays (peytonandcharmedbkk.com) IMPORTANT — THIS IS NOT A SOCIAL MEDIA SETUP PROJECT We already have Facebook, Instagram and TikTok running across all business units. We do not need accounts created or basic profile work. We need an AI marketing implementation specialist to come in, build AI tools and workflows on top of what we already have, and hand everything over so our in-house team can run it themselves. WHAT YOU WILL IMPLEMENT - Audit our existing channels and identify gaps and opportunities - AI-powered content workflow — our team films, AI does the editing and posting - LLM-powered chatbots on Instagram, Facebook, LINE OA and WhatsApp — must understand natural language in English and Thai, not basic keyword bots - Scheduling and auto-posting across all platforms - Analytics dashboard so we can track what is working - Brand kit and video templates per business unit - Content calendar system our team fills in weekly - Filming guide per business unit for our team TRANSFERS NOTE Transfers currently runs as one route — Koh Chang to Bangkok — promoted through our Koh Chang channels. Phase 1 is to cross-promote this within Koh Chang content. A standalone Transfers setup is a future phase and not in scope for this project. TOOLS We are not fixed on specific tools. Recommend whatever AI tools you believe will work best for us and include the costs in your proposal. We own CapCut Pro and want it included where possible. TIMELINE — URGENT We need this completed within 2 weeks from start. Freelancers who can deliver faster will be given priority. WHEN APPLYING PLEASE INCLUDE - Examples of AI marketing systems you have implemented — not just social media management - Examples of LLM chatbots you have configured - Your recommended toolset with costs - Your fixed project rate - Your fastest realistic completion time We are two audiences — Thai families going to the UK, and international tourists coming to Thailand. Bilingual English and Thai strongly preferred. Need a quotation and road map - the follow a must DATA ANALYSIS & CUSTOMER PERSONA REPORTS This is a core requirement of the project, not an optional extra. We need the freelancer to conduct full data analysis across all our existing social media channels and customer data for each of our 5 business units. From this data analysis you must produce detailed customer persona reports that identify exactly who our customers are, what drives them to buy, what stops them buying, and how we can upsell and cross-sell our services across all business units. Data analysis deliverables required: - Full data analysis of existing social channels, audience insights and engagement patterns per BU - Customer persona report per BU based on data analysis findings - Buying trigger report — what motivates each customer type to purchase - Upsell and cross-sell opportunity map across all 5 BUs - Customer journey map per BU showing where we are losing potential customers - Ongoing data analysis system so our team can track and update this over time All data analysis and persona reports must be delivered by Day 3-5 of the project as they drive everything else — content, chatbots, strategy and messaging. Content without data analysis is just guesswork. When applying please include examples of data analysis reports and customer persona work you have completed for other businesses.
21 days ago31 proposalsRemoteExpires in 8opportunity
B2B Partnerships Consultant (Cyber Talent & Training Solutions)
We are looking for an experienced B2B Partnerships Consultant to support Lateral Connect, a cybersecurity training and talent platform focused on building career-ready cyber professionals. This is an initial paid engagement (£500) to support business development and partnership outreach, with the opportunity to move into a longer-term, performance-based partnership (including commission on secured deals). The focus of this role is to build relationships with organisations (HR, L&D, and senior stakeholders) and position our offering as a cyber talent pipeline and workforce solution, not high-volume outreach or appointment setting. Initial scope includes: - Identifying and researching target organisations - Initiating outreach via LinkedIn, email, or existing network - Supporting early-stage conversations and opportunity development Ideal experience: - B2B sales, partnerships, or business development - Experience selling into HR, L&D, or enterprise environments - Background in training, recruitment, or workforce solutions (preferred) This role is best suited to someone who is comfortable with consultative selling and building long-term partnerships, rather than transactional outreach. ****Please include a brief summary of your relevant experience and the types of organisations you have worked with.****
42 minutes ago6 proposalsRemoteopportunity
UK based video creator for social media - create 8 videos
We are a UK-based manufacturer and supplier of own-brand pool and spa chemicals. We are growing our social media presence and are looking for a talented content creator to help us bring our brand to life on video. *What We Need* We are looking for a UK-based video content creator, ideally with an existing social media following in a relevant niche (home improvement, outdoor living, lifestyle, fitness, family, or similar). Following discussion and script agreement you will plan, film, edit, and publish short-form and long-form video content across TikTok, Instagram Reels, YouTube/YouTube Shorts, and Facebook. We are looking for someone to produce 1 to 2 videos per week on an ongoing basis. *Content Types* - Product demonstrations and tests (e.g. chlorine testing, dosing, water clarity results) - How-to guides (e.g. how to balance pool water, how to shock a hot tub) - Informational videos (e.g. why pH matters, what stabiliser does) - General help and troubleshooting content (e.g. cloudy water, algae, foamy spa) - Seasonal content tied to pool opening/closing, summer preparation, etc. *Requirements* - Must be based in the United Kingdom (We have to send you some products to feature and as they are chemicals we can only ship them to the UK) - Must be a fluent English speaker - Must have access to a pool, hot tub, or spa (or be willing to film at customer/partner locations, we are based in Wiltshire, UK) - Able to film, edit, and deliver publication-ready content independently - Comfortable presenting on camera in a natural, confident, and engaging style - Experience creating content for at least one of: TikTok, Instagram, YouTube, or Facebook - Able to follow a basic brief while bringing your own creative ideas *Nice to Have* - An existing audience in a relevant lifestyle or home improvement niche - Experience with pool, spa, or chemical/cleaning products - Knowledge of social media trends and short-form video formats - Basic SEO or hashtag research knowledge *What We Will Provide* - Full product supply (free of charge) for all video content - Written briefs and talking points for each video - Brand guidelines and product information - Feedback and approval before publishing where required - Ongoing relationship with room to grow *Proposed arrangement* Initially we would be looking for a months trial, with 2 videos published per week, so a total of 8 videos in the month. We would propose a mixture of short and medium length videos. At the end of this period we will discuss extending the agreement for the next few months. For the future we are happy to discuss a hybrid arrangement combining a base fee with a small commission or performance bonus for content that drives traffic or sales. *How to Apply* Please include the following in your proposal: 1. Links to 2 to 3 examples of your video content 2. A brief note about your setup (do you have access to a pool or hot tub?) 3. Your preferred working arrangement and rate 4. Your main social media platform and current following size 5. Your location in the UK We are looking to start as soon as possible and would like to build a long-term working relationship with the right person. Placeholder bids will not be accepted
11 days ago23 proposalsRemoteLogo, monogram, 5 page wordpress website
Seeking a polished logo with monogram delivered in all common formats (SVG, EPS, PNG, JPG, PDF) plus a cohesive five‑page website design. Project requires refined branding, scalable vector assets, color palette, typography guidelines, and responsive website mock ups for Home, Services, Portfolio, Pricing and Contact pages. Emphasis on modern, memorable aesthetics, usability, and cross‑platform consistency. Provide layered source files and web‑ready exports. Website project may develop further but this is the initial scope. Ideally looking for strong relationship for ongoing projects with our new company
17 days ago40 proposalsRemoteEmail & Message Response Coordinator for Travel Services
I am looking to hire a reliable Email and Message Response Coordinator on a freelance basis to help manage client communications when I am unavailable. Key responsibilities include responding to client emails and messages promptly and courteously, organizing incoming communication, and ensuring that no inquiry is overlooked. The ideal assistant should be professional, organized, and comfortable handling communication related to travel planning and client support.
3 days ago31 proposalsRemoteTenderflow
I need someone to promote and market my web app tenderflow its made specifically for tender consultants especially in South Africa it specializes in tender searches you can add teams on it and manage tenders its basically a tender management software it uses AI to analyse documents
21 days ago15 proposalsRemoteMeta Ads & CRM Specialist. Marketing Agency (UK Hours)
I run a social media marketing agency and I'm looking to bring someone new onto the team to manage a select number of client ad accounts. This is not a role for someone who needs hand-holding, but it is a role where you'll be supported properly. You'll be working inside Meta Ads Manager daily, managing live campaigns for clients who are paying for results. You'll need to understand how an ad campaign connects to a CRM, how leads flow through a funnel, and how to make sure every integration is set up correctly so nothing falls through the cracks. If a lead comes in and lands in the wrong pipeline, that's something you'd be expected to catch before anyone else does. What the role involves: You'll manage a small portfolio of client accounts. Each week you'll record a short Loom overview (around 3 minutes) covering what's working, what needs improving, and the actions you're taking. This goes directly to the client, so it needs to be clear and professional. You'll also join fortnightly one-hour meetings with the client and the account manager. You'll report to the head of delivery, who is genuinely there to support you. Whether that's chasing content from the team for ads or helping you work through a challenge on an account, you won't be left on your own. What I need from you: Solid, proven experience running Meta ad campaigns A genuine understanding of how funnels generate leads and how that connects to CRM pipelines The ability to follow an SOP precisely and consistently Strong attention to detail. We have zero tolerance for sloppy mistakes, and neither do our clients Confidence communicating directly with clients in a friendly and professional way Available during UK working hours If you're someone who takes pride in their work, notices things before they become problems, and genuinely cares about getting results for clients, we'd love to hear from you. Please include examples of ad accounts you've managed and any results you're proud of. Aaron B
13 days ago19 proposalsRemoteopportunity
Photography / Videography - Landscape Business North West Kent
Seeking a skilled photographer/videographer to capture high-quality imagery and short videos for a corporate website for a landscaping business. Deliverables: polished hero images, service and team portraits, lifestyle shots, and 30–60 second promotional clips. Must handle lighting, composition, colour grading, and basic retouching; provide web-optimised files in JPG/PNG and MP4 formats. Experience with brand storytelling and portfolio showcasing similar web projects is required. Location will be in and around the Bexley / Dartford area and will include a shoot in the office to capture portfolio shots, as well as on-site at customer premises to capture landscaping activities, as well as drone shots to capture a tractor field cutting, etc. Please quote your daily / half daily rate. thank you
3 days ago11 proposalsRemoteCMS Developer (Remote)
About the Role We are looking for a talented CMS Developer to design, develop, and maintain scalable content management systems. You will work closely with designers, product managers, and backend engineers to deliver high-quality digital experiences across websites and web applications. Responsibilities Develop and maintain CMS-based websites and applications Customize CMS platforms such as WordPress, Drupal, or Contentful Build and maintain CMS themes, templates, and plugins/modules Integrate CMS with third-party APIs and services Optimize websites for performance, security, and SEO Collaborate with UX/UI designers to implement responsive designs Troubleshoot and resolve technical issues Maintain documentation and follow development best practices Requirements 3+ years experience working with Content Management Systems Strong experience with WordPress / Drupal / Headless CMS Proficiency in HTML, CSS, JavaScript Experience with PHP or Node.js Familiarity with REST APIs and GraphQL Experience with Git version control Knowledge of SEO best practices and web performance optimization Ability to work in a remote, collaborative environment Nice to Have Experience with Headless CMS (Strapi, Contentful, Sanity) Experience with React / Next.js Knowledge of Docker and CI/CD Experience with AWS, Azure, or Google Cloud What We Offer Competitive salary Fully remote work environment Flexible working hours Opportunity to work on innovative digital products Collaborative international team How to Apply
10 days ago49 proposalsRemote