Chat Support Projects

opportunity

Tidio chat

I am looking for someone to make the Tidio app on my website effective. I have just upgraded to Lyro. I want it to pop up when a visitor hits the site and get the most out of the traffic

MIgration Support

We seek a dedicated professional to assist in migrating our business content from a current platform to SharePoint. This project demands meticulous attention to detail and a methodical approach, as it involves extensive content organization and transfer. The primary tasks will revolve around effectively cutting and pasting information, ensuring a seamless transition. The ideal candidate will possess strong organizational skills, a keen eye for detail, and the ability to maintain focus throughout the labor-intensive process. Your commitment to accuracy and efficiency will be crucial in achieving a successful migration.

Hire 3 Remote Live Chat Agent

I am seeking to hire three Remote Live Chat Support Agents to engage with website visitors and manage live chat interactions effectively. Each agent will be responsible for addressing inquiries, capturing leads, and escalating technical issues as necessary. This collaborative role requires coverage across various shifts to guarantee 24/7 availability. This include promptly responding to chat messages with professionalism, utilizing provided FAQs to address common questions, gathering essential details from potential leads, and logging basic support issues while escalating complex problems. Agents will maintain chat logs and submit daily summaries of conversations and leads, all while striving for exceptional customer satisfaction. Candidates must possess outstanding written English skills, previous experience in live chat or customer service, the ability to multitask effectively, and a reliable high-speed internet connection. Flexibility in availability for various shifts, including mornings, evenings, and weekends, is essential. This ongoing freelance opportunity offers part-time shifts ranging from 3 to 6 hours, with weekly payments based on an hourly rate. To apply, please introduce yourself, share your chat support experience, state your time zone and availability, provide a sample response to a pricing inquiry, and mention any chat tools you have utilized.

WordPress Support

I am looking for a WordPress (Astra + Elementor) to help finish on a homepage I was doing. Specifically looking for someone to make the stylic settings as guided by PDF I will provide. It is about 2 hours of work but I need someone to get started immediately. If we are a good fit, this will lead to more projects.

Live Chat System Setup & Support Operations Specialist

We are looking for an experienced professional to build a Live Chat support system from scratch. This is NOT a live chat agent position. This role is for someone who can design, structure, and set up a complete live chat support operation. Scope of work includes: - Advising on and setting up a live chat system (e.g. Intercom, LiveChat, Tawk, Crisp, Zendesk, etc.) - Defining chat flows, tags, priorities, and escalation rules - Creating SOPs and response templates for agents - Setting up basic automation where relevant - Advising on staffing structure, shifts, and workflows - Ensuring the system is ready for scale This is a setup and operations project. Ongoing cooperation is possible after the initial setup phase. Requirements: - Proven experience building or managing live chat / customer support systems - Strong operational and process-thinking skills - Excellent written English - Ability to explain systems clearly and work independently Please start your proposal with the word: SETUP

Need website created for my business with AI chat integrated

Hello I need website created for my business. More details will be provided to chosen freelancer. Regards

Tawk.To Live chat intergration into Prestashop 9.0.2

This project focuses on integrating Tawk.to Live Chat into a webshop running on PrestaShop version 9.0.2, with the additional requirement of removing Tawk.to branding to maintain a fully white-label customer experience.

Wix website support

I have an existing Wix website that needs some enhancements. The main changes needed will be Revamp of the content, mainly the text An issue with the CBT link needs looking at A new tab for a shop where they can add motorbike clothing A review/testimonials tab (we have brilliant Google reviews) Completed contact forms arrive in Russian.

Software Development Support

We are a IT Service company that helps developers to find more opportunity to get hired. Actually, developers need helps for their security and identification. Now, we're looking for supporters (who are living in EU countries) in various fields to help developers.

Laravel Developer Needed Ongoing Support

We have an existing Laravel + MySQL web application that provides access to a paid relationship assessment. The system is already built and live. It is hosted on Hostinger and access is integrated into our website which is Wordpress. The original developer is no longer available and cannot help with Knowledge Transfer. The original cost for development of the entire application was $400 We are not looking for a rebuild, but for a developer who can: Take over support and change requests Understand an existing codebase without hand-holding Make small, well-scoped enhancements The application: Built in Laravel Uses MySQL Hosted on Hostinger Integrated with Kajabi (purchase triggers account creation) Sends automated emails (reminders + assessment report) using Zoho Front-end website is WordPress (no WordPress dev required) Immediate task The first paid task that I am looking for quotes for is simply: Review the existing Laravel codebase Understand how Kajabi purchases trigger account creation Understand the email logic and assessment flow Confirm how a second product type can be added This initial task should result in: A short written summary of how the system works, how it's built, structured, technology being used, how the parts integrate A clear estimate for implementing the next change Upcoming change request We want to add a second product on our website Same assessment Includes 60 minutes of coaching Different email sequence and texts after purchase Different text in generated assessment report Account flagged as “Assessment + Coaching” Required skills Strong experience with Laravel MySQL Experience working with existing/legacy code Comfortable with webhook-based integrations (Kajabi or similar) Clear written communication in English Ability to explain technical concepts to non-technical clients Nice to have Experience with Kajabi Email automation / transactional email experience WordPress familiarity (not essential) I need your best fixed price quote for the first piece of work (taking over the codebase and writing up a report of how it works) along with giving a quote for the change request itself (which I expect once the code is understood, should be a matter of 3-4 hours of work but that is for you to validate).

Remote Administrative & Accounts Support (Part-Time)

We are a growing international business operating across multiple sectors, including professional services and customer support. We are looking for a reliable Remote Administrative & Accounts Assistant to support our internal day-to-day operations. This is a part-time remote opportunity. No prior experience is required, as paid training and clear processes will be provided. Scope of Work The selected freelancer will assist with internal administrative and accounts-related tasks, helping to keep our operations organised and running smooth Responsibilities Maintain and update internal records, spreadsheets, and databases Assist with tracking internal purchase orders, invoices, and supplier information Conduct online research to support internal decision-making Provide professional written support to internal team members and business contacts Assist with basic HR-related administration (documentation and coordination only) Attend internal and supplier video calls when required Provide general administrative support as needed Required Skills & Qualities Strong written communication skills High attention to detail and good organisational ability Comfortable working with spreadsheets (Excel or similar tools) Ability to work independently and manage deadlines Willingness to learn and follow established processes (Experience with accounting software such as Xero is a bonus, but not required.) What We Offer Paid training and structured onboarding Flexible, remote, part-time workload Supportive and professional working environment Opportunity for ongoing collaboration and long-term work Secure payments processed through PeoplePerHour Budget Flexible hours | Part-time How to Apply Please submit: A brief cover letter outlining your suitability Your CV or relevant experience

Freelance Email Support Specialist

I am hiring a Freelance Email Support Specialist to manage structured client communication, send updates, and handle routine queries. This role will ensure professional and timely email interactions for my clients. Key responsibilities: - Respond to client emails using provided templates and guidelines - Send regular updates, confirmations, and follow-up messages - Handle routine inquiries about services, timelines, and deliverables - Forward complex or technical questions to the appropriate team member - Maintain email organisation, labels, and tracking - Log key interactions and issues in a simple spreadsheet Your are : - Excellent written English with professional tone - Experience handling customer/client emails or support - Strong attention to detail and ability to follow processes - Good time management to handle email volume efficiently - Familiarity with Gmail, Outlook, or email client tools - Basic Excel/Google Sheets for logging interactions Project details: - Remote freelance role - Part-time flexible hours (to be agreed) - Short-term with potential for ongoing work - Payment: hourly or fixed price based on volume To apply: - Share your email support or customer service experience - Provide a sample professional email response - Mention your time zone and daily availability - List any relevant tools you use (Gmail, HubSpot, etc.)

opportunity

Small Company Bookeeping support

I am a one-man band living in Europe but running a UK Ltd company , VAT registered . I require a UK based person to keep me tidy and legal but under the radar . I only need quarter VAT returns , end of year accounts and my own tax . Small turnover so just need the basics and flexibility . Quote yearly or quarter cost 

Freelance Designer Needed – Ongoing Agency Support

We are a UK-based digital marketing agency looking for a reliable, high-quality freelance designer for ongoing work. Scope of work includes: Social media post design Brochures, case studies, and marketing collateral PowerPoint template design for internal and client use Interactive PDFs (e.g. client brief forms with editable fields) Ad banners for client campaigns (Google, Meta, etc.) Motion graphics / video editing (desirable, not essential) Requirements: Strong eye for modern, clean, premium design Ability to follow brand guidelines precisely Experience designing for both digital and print Comfortable working to briefs and deadlines Excellent communication and reliability What we offer: Ongoing work for the right person Clear briefs and structured feedback Cost-conscious but quality-driven partnership To apply, please include: Portfolio (must include social, presentation, and brochure work) Your typical pricing structure Confirmation of software used (e.g. Adobe, Figma, etc.) Availability for ongoing support We are looking for long-term collaboration, not one-off delivery.

Building website - Technical Support Manager requiring

Hello, hope this message finds you well. We are part of a rapidly growing technical team with over 7 years of experience in software development. As we expand our operations worldwide, we are seeking a Technical Support Manager to join our dynamic team and help drive innovation across our projects. Requirements: - Strong communication and collaboration skills in English. - 5+ years of hands-on experience in full stack development with one or more programming languages such as Python, C#, JavaScript, Java. - Proficiency with modern web frameworks such as FastAPI, Flask, Django or .NET core for building scalable APIs and backend services. - 3+ year of experience working in a team or mentoring/managing developers. - Strong problem-solving and analytical skills with the ability to adapt quickly to new technologies. Joining us offers you: - The opportunity to work with a highly experienced global team. - A flexible remote working environment. - The potential for high earnings based on performance. If you are interested, please reply to this email so we can discuss further. Hope to hear from you soon! Thanks & Regards.

I need support with base44

Hi Anshul, Ive built a website/ through base44, im having issues linking the email addresses and templates to the "resend" api and go daddy that I've added. There may be other tweaks and polishes that I require but I cant test the system until I have the emails working correctly. I'm not a technology person, I may need support on other aspects of this website in the future aswell. I have two weeks until business launch on this project so as im sure you can imagine im a little stressed. Is this something you can fix? And what would the cost be for this fix and then a separate cost for ongoing/ future support? Many thanks Dan

Client Support Coordinator (Freelance, Remote)

I need a dedicated Freelance Client Support Coordinator to efficiently manage client information, schedules, and communications in a remote capacity. This role requires proficiency in Excel/spreadsheets for tracking client details and ensuring seamless interactions. Responsibilities include monitoring and updating client records, managing support tickets, scheduling appointments, generating basic reports on client engagement, and maintaining professional communication. Ideal candidates will possess strong organizational skills, attention to detail, and a solid background in customer support. Flexibility in hours is offered for this part-time position, with opportunities for extension.

Senior UK .NET Developer – Long-Term System Support + Dev

We are looking for an experienced UK-based senior .NET developer to take long-term ownership of a business-critical CRM & Finance platform. This is not a one-off task. We want a long-term partner who can first familiarise themselves with the system and stabilise it, then provide full ongoing support and further system development. We are actively replacing an existing slow and ineffective support arrangement and are keen to work with someone professional, proactive and reliable. Phase 1 – Initial Audit, Familiarisation & Bug Fixing The first phase will be a paid engagement to: • Set up a full offline / local development environment • Review the codebase, database and overall architecture • Identify and fix priority bugs and long-standing issues • Improve system stability and performance • Produce a short stabilisation and improvement plan This phase allows you to fully understand the platform and demonstrate ownership before moving into long-term support. Phase 2 – Full Ongoing Support & Further Development (Long-Term) After stabilisation, this becomes an ongoing hourly role providing both live system support and further development, including: • Full production support when bugs or system issues arise • Rapid diagnosis and fixing of live problems • Ongoing performance monitoring and optimisation • Enhancements and new feature development • Refactoring and gradual modernisation • Safe testing and controlled deployment into the live environment We expect regular monthly work and a long-term working relationship. Technology Stack • VB.NET and C#.NET (mixed legacy and newer code) • SQL Server Express (stored procedures, LINQ, optimisation) • jQuery, NuGet packages, PDF export module • Hosted on AWS (Windows Server 2019) • Source control in Bitbucket Two tightly integrated applications (CRM + Finance) sharing a central database. Who We’re Looking For This role is only suitable for a senior UK-based developer who: • Has strong experience with C#.NET / VB.NET and SQL Server • Has proven experience supporting live, business-critical systems • Is confident diagnosing and fixing production issues quickly • Is comfortable owning and evolving a complex legacy platform • Communicates clearly and works reliably long-term Experience with AWS / Windows hosting is a strong advantage. Budget & Engagement • Engagement via PeoplePerHour • Hourly rate: £60 – £75 per hour (depending on experience) • Phase 1 expected to be a short initial contract (audit + stabilisation) • Phase 2 is an ongoing hourly support & development role with regular monthly work How to Apply Please include: • Confirmation that you are UK-based • Relevant experience with legacy .NET systems and live production support • Your hourly rate • Availability per week / month • Brief outline of how you would approach the initial audit and stabilisation phase

opportunity

I need an Outbound Caller (Appointment Setting & Admin Support).

We are currently looking for an experienced Outbound Caller in these countries: Serbia, Bosnia, Estonia to join our growing team at Silverlight Research Network. This role is ideal for someone with a strong background in outbound calling, appointment setting, and administrative support. Candidates with proven experience will be eligible for higher pay based on skill level and performance. Key Responsibilities: -Make outbound calls to prospects and clients -Set and confirm appointments efficiently -Follow call scripts while maintaining natural, professional conversations -Handle administrative tasks such as data entry, CRM updates, and scheduling -Maintain accurate records and reports of calls and appointments. Requirements: -Proven experience in outbound calling -Strong background in appointment setting Experience in an administrative role -Excellent communication and organizational skills -Reliable internet connection and quiet work environment -Ability to work independently and meet targets. Compensation: Base pay: $700/month Higher pay available for candidates with strong, relevant experience. Hiring Process As part of the application process, candidates must submit: - A resume. -A brief voice recording introduction of 30-60seconds (to assess communication and speaking skills).

Looking for CAD Freelancer – UK Planning Drawings Support

I’m looking for an experienced AutoCAD freelancer to support me on a UK householder planning drawings project. Scope of support: Assist with existing & proposed floor plans Draft elevations and sections from measured survey data Work strictly to provided AutoCAD templates Follow UK planning / London borough standards Project details: Single-storey rear extension + internal alterations Drawings for Householder Planning Application Measured survey sketch + site photos provided Scale: 1:50 / 1:100 (plans), 1:1250 (location), 1:500 (block) Requirements: Strong AutoCAD skills (no SketchUp/Revit) Proven experience with UK planning drawings Ability to work accurately from measured surveys Fast turnaround & good communication Important: This is a support role under my direction Fixed task-based collaboration NDA / confidentiality applies Please apply with: Relevant UK planning drawing samples Your availability (next 3days) Your rate (fixed or hourly)