Business Analyst Birmingham Projects

Customer service analyst

I'm looking for an experienced Customer Service Analyst to analyse service data and help improve overall customer service quality. What you'll do: • Collect and interpret customer service data to identify recurring issues, preferences, and behavioural patterns • Develop detailed reports and visual dashboards to track key performance indicators • Translate complex data findings into clear, actionable insights for non-technical stakeholders • Conduct root cause analysis to identify service gaps and recommend strategic improvements • Collaborate with cross-functional teams to design and execute long-term service strategies • Gather qualitative feedback to advocate for product enhancements or internal process updates • Use data insights to identify training needs and assist in developing best practice guides • Monitor and maintain internal systems to ensure data integrity and smooth workflows If you're organised, detail-oriented, and experienced in customer service analysis, send me a proposal!

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Business Analyst (ERP / Supply Chain / Distribution Systems)

We are looking for an experienced Business Analyst (BA) to support the next phase of an ERP system currently under development. Approximately 60% of the system has been completed, with a strong frontend already developed. Before moving into backend development, we require a skilled BA to review, refine, and structure the system from a business and process perspective. This role is critical in ensuring the platform aligns with real-world operational workflows, particularly in a distribution and supply chain environment. --------------------- Analyse current system workflows, identify inefficiencies, and define improved business processes across procurement, inventory, and sales. Document clear requirements and ensure alignment between business needs and technical development. - Create detailed documentation: - Business Requirement Documents (BRD) - Functional Specifications (FRD) - Process flow diagrams (As-Is / To-Be) - Define system workflows across: - Procurement & purchasing - Inventory & warehouse management - Sales order lifecycle - Logistics & dispatch - Credit control & payments - Support data modelling and system structuring - Work closely with developers to prepare for backend implementation

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Financial investment Analyst Power BI & Excel

We are looking for a skilled financial analyst to help analyze complex investment accounts including securities, mutual funds, dividends, purchases, and sales. The candidate must have experience with Power BI dashboards, Excel financial modeling, and IFRS-compliant reporting.

PT EA / Legal Coordinator — Birmingham — Remote and in-person

Freelance Executive Assistant / Legal Coordinator — Birmingham — Remote with occasional in-person meetings £25–£39/hour — 5-10 hours/week, flexible I'm based in the US and need a sharp, experienced professional to help coordinate legal and financial matters on behalf of a family member in Birmingham, a young woman who is inexperienced in financial/house management/and legal matters and needs help. This is ongoing, part-time freelance work. What's involved: Liaising with solicitors handling an LPA and will with mother in longterm care near Solihull Coordinating with a US-based immigration attorney Managing a house clearance and preparing a property for rental/sale in Solihull Communicating with banks, insurance companies, and estate agents Light bookkeeping and budgeting support Keeping me informed with regular updates What I'm looking for: Experience as a legal secretary, paralegal, PA to a solicitor, or similar Someone comfortable dealing with professionals independently Organised, discreet, and responsive by email Based in or near Birmingham for occasional in-person tasks Invoices as self-employed This is a small but steady engagement — the right person could see it grow as the estate matters develop.

Prospect Intelligence Analyst | Research Assistant

ROLE OVERVIEW Our firm helps small service businesses in the US and UK identify and fix operational revenue leaks — the gaps that cause them to lose enquiries and bookings without realizing it. You sit at the front of our Prospect Machine. Each week you research small businesses, identify their primary revenue leak, score them, enrich decision maker contacts, and populate our structured prospecting tracker. Your output feeds directly to our Cold Caller and Business Systems Consultants. This is not a data entry role. It requires pattern recognition, fast decision-making from limited information, and the discipline to work at consistent pace to a fixed weekly deadline. CORE RESPONSIBILITIES • Source 150–200 raw businesses per week using scraping tools provided by company • Filter to 120–150 qualified SMBs • Review each business's online digital presence — website, booking system, social pages, and online reputation — and conduct test calls outside office hours to assess missed call risk and after-hours responsiveness. Identify the primary operational revenue leak based on what the evidence shows • Find and verify the decision maker via enrichment tools provided by company • Score each lead, flag Priority Leads, and escalate leads immediately • Populate the B2B Prospecting Tracker • Submit all deliverables via agreed upon platform and time. Onboarding Ramp Week 1— 50–60 leads, research and tracker only. Full SOP and training provided. Quality standards apply from day one. Week 2 onwards — Cold call script prep for top 20 Priority Leads added. Week 3 onwards — Industry community and directory identification added. REQUIREMENTS • Experience in B2B lead research, business intelligence, or structured data research • Able to make fast, confident decisions from publicly available data • Strong attention to detail — accurate entries matter more than perfect ones • Comfortable following a structured SOP independently, without frequent check-ins • Clear written and spoken English, with prompt communication COMPENSATION & STRUCTURE • $17.00/hr · 15 hrs/week · ~$255/week • Performance review at 45 days — rate increase available for strong performers HOW TO APPLY Begin your application with the word SIGNAL — applications that don't will not be reviewed. Then answer these two questions: 1. Describe a research or data project where you worked to a consistent weekly output target. What tools did you use and what was your weekly volume? 2. You're researching a dental practice. Their website has no online booking system — new patients are instructed to call during office hours only. There is no contact form and no alternative way to enquire outside of calling. In two to three sentences: identify the primary revenue leak, explain why it matters commercially, and give this lead a score out of 10 with a one-sentence justification. Note Question 2 has a clear correct answer. We are looking for specific, evidenced reasoning — not a general description of the problem.

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URGENT: Facebook Ads Manager £500+ project

I am looking for a professional to handle everything for my lawnmowing business in Birmingham. I am too busy with the summer rush to deal with the technical side. What I need: Full setup of Facebook Business Manager and Pixel. I have a high daily budget and need someone to start today. I am not tech-savvy at all, so I need you to take over the account and just make it work. I need someone I can trust who can work fast and handle all the logins for me. Please tell me how quickly you can start. I will hire the person who can get into the account and start the ads today.

Business Planner

So there's a limited budget for this. It is not open to negotiation so if you want more don't bother applying for this brief. Don't reply to me with an AI because you recognise it straight away. I'm looking for originality and original work. I will happily load the first page of the planner for you because I already have the 25 pages and the order I want them in more or less but they need, finessing and checking and repair and additions which will take time Jade Orchid Aesthetics Business Planner Creation Brief Project Objective We are creating a custom Jade Orchid Aesthetics Business Planner that will be used by the clinic team to manage: • daily clinic operations • treatment performance • marketing • revenue tracking • business growth planning This planner will eventually become a printable book for the clinic team. The planner currently exists as rough draft pages, but we now need a professionally rebuilt version. Task Overview Your role is to: Recreate approximately 25 planner pages Maintain the same structure and layout Convert everything into the Jade Orchid brand style Correct spelling, grammar and formatting Ensure tables are aligned and readable Create section dividers Add motivational sayings throughout the planner Build a clean index and page order The final result should be a beautiful printable planner. Brand Styling (Very Important) All pages must follow Jade Orchid Aesthetics branding. Colour palette Primary tones • soft beige • nude pink / blush • chocolate brown • brushed gold accents Optional highlights • warm ivory • very pale rose Avoid • bright colours • neon tones • clinical blue/green The overall feel should be premium aesthetic clinic / calm luxury Fonts Use elegant readable fonts. Suggested pairing Headings Elegant serif (luxury aesthetic) Body text Clean modern sans serif Avoid decorative fonts. Logo Use the Jade Orchid Aesthetics logo exactly as provided. Logo placement Top centre of pages or subtle header placement. Never stretch or recolour incorrectly. Page Layout Instructions Each page should have: • clean margins • balanced spacing • aligned tables • consistent headings • subtle colour blocks for sections Tables should be • easy to write in • evenly spaced • printable friendly Planner Structure (Order Matters) Create the planner in this order. FRONT SECTION Cover Page Jade Orchid Aesthetics Business Planner Optional tagline ideas Created by science. Perfected by you. or Strategic planning. Exceptional results. Index Page Include page numbers for each section. Example Business Strategy Financial Tracking Client Journey Marketing Treatment Strategy Growth Planning Daily Planning SECTION DIVIDERS Each section should begin with a divider page. Divider pages should include: • title of the section • inspirational quote • minimal design • optional subtle imagery Example divider quote “Small daily improvements create extraordinary results.” Core Sections 1. Business Strategy Pages include Monthly Business Review Weekly Business Planner Brain Dump Page 2. Financial Tracking Pages include Monthly Expense Tracker Monthly Profit Summary Treatment Pricing & Margin Tracker 3. Client Journey Pages include Consultation Tracker Patient Journey Tracker VIP Client Tracker Referral Tracker 4. Marketing Strategy Pages include Marketing Campaign Tracker Social Media Content Planner 5. Clinic Operations Pages include Staff Training Tracker Stock & Inventory Tracker 6. Business Growth Pages include New Treatment Launch Planner 7. Daily Planning Pages include Daily Business Planning Daily Clinic Schedule & Performance Motivational Quotes Add subtle motivational quotes throughout the planner. Suggested style Short and powerful. Examples “Consistency builds excellence.” “Success is built one patient at a time.” “Great clinics are built on great systems.” “Focus creates momentum.” “Precision today creates growth tomorrow.” Quality Control Requirements Before submitting final files: Check carefully for • spelling mistakes • grammar errors • table alignment • consistent font sizes • consistent spacing • logo clarity Everything must feel clean, calm, and premium. Deliverables Provide files in • editable format (Canva / InDesign / PowerPoint) • print ready PDF All pages should be A4 size printable margins Important Design Goal This planner should feel like something used by a high-end aesthetic clinic team, not a generic notebook. The design should feel • calm • professional • premium • organised • motivating Optional Enhancement Ideas You may suggest additions such as • progress trackers • treatment performance charts • patient conversion trackers • motivational clinic quotes • habit trackers for clinic goals Suggestions are welcome. Final Objective Produce a professional Jade Orchid Business Planner that the clinic team can use daily to: plan track improve grow the business.

Part-Time Project Manager — Community Centre Refurbishment

About the Role TMC Birmingham, a registered charity, is refurbishing a building at Waverhill Road, Handsworth, Birmingham into a community centre. Construction is underway and we need a hands-on, practical project manager to join us immediately and drive Phase 1 to completion. This is not a desk role. We need someone who will visit the site, manage the builder, keep stakeholders aligned, and make things happen. Commitment: ~2–3 hours/day, 5 days/week (~10–15 hrs/week) Duration: 3–6 months (potential to extend) Rate: Competitive — please state your rate on application What You'll Do Manage and hold the main contractor accountable on site to deliver to specifications Coordinate builder, specialist sub-contractors, BCO, and suppliers Maintain the programme and report progress to the project committee Attend site regularly and resolve issues quickly Manage BCO inspections and compliance sign-offs Keep communication clear and flowing between all parties What We're Looking For Proven, hands-on experience managing UK refurbishment or construction projects Experience dealing with Building Control and specialist contractors A people person — trusted by site workers and trustees alike Proactive, organised, and solutions-focused Based in Birmingham or nearby — able to visit site regularly Professional accreditations welcome but practical experience matters more How to Apply Please submit your application via People per hour Include: a short cover note, relevant project experience, your rate, and your available start date. We are reviewing applications on a rolling basis — apply now.

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Recruitment business

New venture - thinking of setting up a website for a new recruitment business focussing on the tech sector ability to upload cvs and candidate enquiries / registration etc also need a logo

Data analysis

Seeking an experienced data analyst to perform comprehensive data analysis, including cleaning, transformation, exploratory analysis, statistical testing, and insightful visualization. Deliverables include documented code, clear summary of findings, actionable recommendations, and reproducible reports. Candidate should demonstrate strong proficiency in Python or R, SQL, and data visualization libraries, with attention to data integrity and effective communication of results. Timely delivery and iterative collaboration expected.

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Freelance Market Intelligence Newsletter Analyst

Please note that our project budget is USD 300 per month, and it may be adjusted based on the quality and level of your output. The payment method is monthly. We require one qualified newsletter to be delivered each working day, and we look forward to establishing a long-term collaboration. And could you please provide your resume/CV? I'd like to share it with my team. Objective Create a daily intelligence newsletter covering events and signals that may impact sales opportunities for a medical consumables company, particularly in: • Medical gloves • IPPP (Infection Prevention Product Portfolio) The newsletter will support sales teams, product managers, and company leadership. ________________________________________ Key Responsibilities 1. Daily Market Monitoring Track developments across the United States and major European markets, including: • Extreme weather events (hurricanes, floods, natural disasters) • Healthcare system developments • Major distributor activities • Hospital procurement signals • Regulatory or public health developments • Supply chain disruptions • Competitor movements Focus on events that may create demand for medical gloves or infection-prevention products. ________________________________________ 2. Newsletter Production Produce a concise daily newsletter (5–10 items). Structure: 1. Key Event 2. Location 3. Summary 4. Commercial Implication ________________________________________ Data Sources Typical sources include: • Government agencies • Healthcare procurement platforms • Distributor announcements • Industry media • Weather alerts • Public health alerts ________________________________________ Required Skills • Healthcare / medical supply industry familiarity (preferred) • Market research experience • Ability to identify commercial signals • Strong English writing skills • Familiarity with AI tools for summarization ________________________________________ Expected Time Commitment • Fully remote • Long-term collaboration preferred

Yelp Business profile registration

Looking for a freelancer to register and fully set up a business profile on Yelp. Requirements: Create a new Yelp business listing Ensure all business details are accurate (name, address, phone, category, hours) Upload photos and complete profile setup Pass Yelp verification process and ensure the listing is live and publicly visible Goal: The profile must be active and searchable on Yelp so it can be used for further approvals. example https://www.yelp.com/biz/kingessays-san-francisco

Modern Business Card Design

‎I need a sleek, modern business card that highlights my company logo as the central element. I’m completely open on the color palette, so feel free to suggest combinations that best complement the logo while keeping the overall look fresh and professional. ‎ ‎Here’s what I envisage as the end result:  ‎• Standard 3.5 × 2 in. layout, bleed-ready  ‎• Front and (if you think it adds value) an optional back design  ‎• Print-ready PDF plus the editable source file (AI, PSD, or similar)  ‎ ‎Once you share an initial concept, I’ll provide timely feedback so we can refine typography, spacing, and any finishing touches. The project will be complete when the final files pass a quick test print and all original assets are handed over. ‎ ‎

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I need to attract customers to my business

I have a Wellness business called YoKi, I offer Yoga, Reiki, Mediation and Energy treatments such as Indian Head Massage and Rose Quartz Facials. I work from a clinic in March Cambs, and offer classes and treatments online. I am looking to hire someone to run my socials and create inviting content, reels etc to attract paying clients.

New Business Development

Hi We are seeking a UK-based Business Development / Outreach specialist to promote our suite of professional training courses to organisations including: - Businesses - Schools and educational institutions - Commercial organisations and other settings The goal is to introduce our training platform and encourage organisations to access a free trial, allowing them to experience the first module of every course. (Key Message to Prospects) Potential customers should be informed that: - Our organisation offers a suite of professional training courses suitable for workplace and educational environments. - Organisations can access a free trial platform. - The trial allows them to try the first module of every course completely free, with no obligation or commitment. - This enables them to evaluate the quality, usability, and benefits for their organisation before purchasing. (We are ideally looking for the freelancer to) Identify and contact potential organisations across the UK. Introduce our training platform via: - Email outreach - LinkedIn messaging - Phone calls (if appropriate) - Clearly explain the free trial opportunity. - Encourage prospects to register for the trial platform. - Record outreach activity and leads in a simple tracking sheet/CRM. - Provide feedback on responses and market interest. Budget is not set, just for guidance and can be negotiated - it will be an initial trial period but successful campaigns will lead to regular future work. Thank You

Build a professional responsive business website

I am looking for a skilled web developer who can create a modern, responsive, and user-friendly website. The website should be visually appealing and work smoothly on all devices including mobile and desktop. The developer should have good knowledge of HTML, CSS, and JavaScript. Experience with UI/UX design will be a plus. I want a clean design, fast loading speed, and a professional look. Please share your previous work or portfolio if available.

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Photography / Videography - Landscape Business North West Kent

Seeking a skilled photographer/videographer to capture high-quality imagery and short videos for a corporate website for a landscaping business. Deliverables: polished hero images, service and team portraits, lifestyle shots, and 30–60 second promotional clips. Must handle lighting, composition, colour grading, and basic retouching; provide web-optimised files in JPG/PNG and MP4 formats. Experience with brand storytelling and portfolio showcasing similar web projects is required. Location will be in and around the Bexley / Dartford area and will include a shoot in the office to capture portfolio shots, as well as on-site at customer premises to capture landscaping activities, as well as drone shots to capture a tractor field cutting, etc. Please quote your daily / half daily rate. thank you

Website design for property investment / refurbishment business

Project brief: I am looking for a freelance web designer/developer to create a small but polished website for Bricks 4 Life, a property investment and refurbishment business. The business began by buying properties that needed love, vision and investment, transforming them into something special, and then selling them. Over time, other contractors and members of the public have also started approaching us for help with their own projects, so the website now needs to reflect both our property background and the services we can offer. We do not need a huge website at this stage. We need a professional, credible site that looks established, modern and trustworthy. Pages required: 1. Homepage 2. Gallery / Projects page 3. About / Business Overview page 4. Contact page What the site needs to do: • Look clean, polished and professional • Showcase our work through strong property photography • Explain clearly what Bricks 4 Life does • Encourage enquiries from homeowners, landlords, investors and contractors • Be mobile-friendly • Be easy to update with new project photos later Content/assets we can provide: • Logo files • Lots of project/property photos • Contact details • Background on the business Style direction: The site should feel: • premium but not flashy • modern and image-led • trustworthy and established • simple and easy to navigate Functionality required: • Contact form • Mobile optimisation • Basic SEO setup • Fast loading • Advice on best platform (likely WordPress, but open to suggestions) Optional extra: Please also price separately for a simple AI chatbot or live chat widget that can answer basic questions and capture enquiries. Important: Please keep the build cost-effective and avoid overcomplicating it. I would rather have a smaller website done very well than a large site with unnecessary features. Please send: • examples of similar work • recommended platform • quote for essential build • separate cost for optional extras • estimated turnaround time Essential now • Homepage • Gallery • About • Contact • Strong photos • Clean copy • Mobile-friendly • Contact form A homepage structure 1. Strong headline 2. Short paragraph explaining who you are 3. “What we do” section 4. Gallery preview 5. Why choose us 6. Contact form / call to action A better line for the business itself would be: Bricks 4 Life buys, improves and transforms properties with vision, care and investment — turning tired spaces into something genuinely special. And a simple service framing could be: • Property investment and refurbishment • Property transformation projects • Renovation support and advice • Help for homeowners, landlords and contractors Thanks Ruksana

Build a Custom work Hub for construction business

APPLICATION INSTRUCTIONS (READ CAREFULLY) To ensure you are not a bot and have actually read this brief, please include the following in your proposal. If these are missing, your proposal will be declined immediately without review. The "Keyword": Start the first line of your proposal with the words "DAMPROOFING HUB UK". Location Confirmation: Confirm that you are physically based in the UK and available for UK-time-zone communication. The "AI-Free" Guarantee: We are looking for a developer who writes clean, custom code or utilises professional-grade low-code platforms (like Caspio, Knack, or Bubble) to save us time and money not someone using AI to generate buggy code they don't understand. Briefly state your tech stack of choice for this. Proof of Work: Provide a link or screenshots of a Job Management or Field Service system you have built previously. Generic portfolio links will be ignored. The Xero Question: Briefly explain one challenge you’ve previously overcome when integrating a custom system with Xero. Note to Chancers: We are looking for a long-term technical partner, not a one-off freelancer. We have a strict vetting process. If you do not have the specific experience requested, please save your credits.

Professional cold-caller to contact small businesses (UK Based)

We require a professional cold-caller to contact small businesses—using our script and provided leads—to offer premium web design services to companies lacking a website or with poorly converting sites. Your role is to engage decision-makers, qualify interest, overcome objections, and schedule show-up calls. Compensation is £80 per confirmed appointment. Punctuality, persuasive communication, and reliable reporting are essential. Previous cold-calling or sales experience is preferred. Must be UK based