
Supply Chain Management Projects
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opportunity
Business Website for a Welder Training & Testing business
Full‑Stack Developer Needed: Brand‑New Mobile‑Friendly Business Website with Secure Short Video Uploading, AI Social Media Automation & GDPR Compliance Only UK‑based full‑stack developers or UK micro‑agencies should apply. Overseas applications will not be considered. Project Overview Materials Engineering Group (MEG) requires a brand‑new business website for our welding training and testing centre. This is not a rebuild or refresh of our existing site at www.meg.co.uk the new platform will be designed and built entirely from scratch. The existing website (live) can be viewed for background information about who we are and what we do. the new site must not reuse its structure, design, or code. The new website must be: Fully mobile‑friendly Fast and modern Secure Capable of handling short 1–3 minute welding videos uploaded by MEG staff seperate page required Integrated with AI‑driven social media automation Fully GDPR compliant MEG’s logo is trademarked and must be used correctly and professionally within the new design. We require a UK‑based full‑stack developer or small team with proven experience in secure video systems, automation, and high‑performance business websites. Core Requirements 1. Brand‑New Industrial/Modern Website presentation and Build Built from scratch (no reuse of www.meg.co.uk) Fully mobile‑friendly (responsive across all devices) Fast, component‑based design (React, Next.js, or similar) Clean, professional UI aligned with welding training/testing industry SEO‑optimised architecture Correct use of MEG’s trademarked logo and brand assets 2. Secure Short Video Uploading (1–3 min clips) MEG staff upload short welding videos (no public uploads) Encrypted storage (AWS S3, Cloudflare R2, or equivalent) Signed URLs / restricted access Anti‑download measures for training videos Automatic transcoding for smooth playback 3. AI Social Media Management Included Features Editable social icons (header + footer) Ability to update links from admin panel Social‑media meta tags (Open Graph + Twitter Cards) Social‑media referral tracking in GA4 UTM tracking for campaigns Auto‑publishing: Facebook LinkedIn Instagram X YouTube (video uploads) Social‑media feed embeds: Instagram grid YouTube playlist TikTok short clips LinkedIn company updates Social‑media dashboard (admin): Write once → publish everywhere Schedule posts Save templates Engagement overview AI‑assisted content tools (on/off options): Auto‑generate captions Auto‑generate thumbnails Auto‑generate short social posts from website content 4. Booking & Contact System Contact form with spam protection Email/SMS notifications 5. Compliance & Security Full GDPR compliance Cookie consent + privacy policy integration SSL, CDN, and server hardening Secure admin dashboard 6. Additional Pages Required (beyond those on www.meg.co.uk) New Technology Upgrade Courses Welding video upload player (no copying; ability to change/add videos) Contact Form Page News / Updates Deliverables Fully deployed brand‑new website (hosting + domain setup) Admin dashboard for video management and social automation Documentation for all systems Training session for staff when completed 60 days post‑launch support and revisions Future Expansion (Must Be Architected Now) Student login area Online theory modules Online payments (Stripe) Course booking system Auto‑generated certificates Technical Expectations WordPress, Webflow, or Next.js Modular, future‑expandable architecture Drag‑and‑drop page builder Auto‑image optimisation One‑click staging site Clean codebase Fast hosting (developer to recommend) Required Skills Full‑stack development (React/Next.js, Node.js, Python or similar) Secure video handling (AWS, Cloudflare, FFmpeg) AI automation (OpenAI, Meta/LinkedIn APIs) DevOps (deployment, SSL, CDN, monitoring) SEO + performance optimisation UI/UX design GDPR compliance knowledge Web designers alone are not suitable. We require a developer or team with security + automation + performance experience. Budget £2,000–£3,000 depending on: tech stack complexity of video system level of AI automation hosting setup Delivery time ? Open to offers, fixed price, or milestone‑based. To Apply Please provide: Examples of secure upload systems you’ve built Examples of AI automation or API integrations Your recommended tech stack Estimated timeline Confirmation you are UK‑based Applicants who cannot demonstrate secure video handling or AI automation experience will not be shortlisted.
15 days ago61 proposalsRemoteopportunity
UK Commercial Solicitor – Digital Advertising Screen Network
Title: UK Commercial Solicitor Required – Digital Advertising Screen Network I am launching a UK-based digital advertising business that will install and operate digital advertising screens within third-party venues such as convenience stores, barbershops, salons, cafés and takeaways. The business model involves installing screens in partner venues, selling advertising space to brands, managing content remotely, providing campaign reporting, and sharing revenue or financial benefits with venue partners. I am looking for a UK solicitor with experience in commercial contracts, advertising, media, technology or digital signage. I require support in two stages: 1. Legal Review & Business Advice I would like advice on: * Legal and commercial risks * Advertising regulations (CAP Code / ASA) * Insurance, liability and compliance requirements * Screen ownership and asset protection * Venue permissions and landlord considerations * Revenue-sharing arrangements * GDPR and data protection requirements * Audience measurement technology, camera analytics and advertiser reporting * Protecting the business as it scales across the UK and internationally A key area I need guidance on is protecting: * The right to install and operate screens within venues * Exclusive advertising rights on those screens * Advertiser relationships and campaign data * The long-term value of the network 2. Contract Drafting I require two professionally drafted agreements: * Venue Partnership Agreement * Advertiser Agreement The venue agreement should cover screen installation rights, screen ownership, exclusive advertising rights, revenue share/payment arrangements, venue obligations, maintenance, termination rights and liability protections. The advertiser agreement should cover campaign terms, content approval, payment terms, advertising compliance, intellectual property, reporting and liability limitations. Please provide: * Relevant experience * Examples of similar work * Estimated cost * Estimated timeline I am looking for a solicitor who can become a long-term legal partner as the business grows rather than simply drafting two contracts.
24 days ago16 proposalsRemoteopportunity
Virtual Technical Assistant (Wix, Sqaurespace , Shopify Expert)
Type: Part-Time / Ongoing Freelance Location: Remote (Global – open to any location) Language Requirement: Native or professional-level fluent English Are you a platform wizard who loves the technical puzzle of building and integrating websites, but would happily never choose a color palette again? If so, let’s talk. I am a freelancer looking for a reliable, tech-savvy Virtual Technical Assistant to take the heavy lifting out of backend development, platform setups, and app integrations. No Design/UI Work: You will not be responsible for layouts, aesthetics, or branding. I will provide the designs, assets, and wireframes. Your job is to make them work. Key Responsibilities: Platform Setup & Customization: Build and configure websites from scratch or templates using Wix, Squarespace, and Shopify based on provided mockups. Coding & Development: Implement custom tweaks, fix bugs, and inject custom code (HTML, CSS, JavaScript/Liquid/Velo) when native platform features fall short. App & API Integration: Connect third-party apps, plugins, payment gateways, and tools (e.g., Zapier, CRM integrations, marketing automation). Technical Troubleshooting: Diagnose and fix broken links, responsive layout issues, or integration errors. Candidate Requirements: Platform Expertise: Proven experience under the hood of Shopify, Wix, and Squarespace. You know their limitations and how to work around them. Coding Skills: Strong foundational knowledge of HTML, CSS, and JavaScript. Experience with Shopify’s Liquid or Wix’s Velo is a massive plus. Problem Solver: A "get-it-done" attitude. If an integration is tricky, you enjoy troubleshooting until it works seamlessly. Reliable & Organised: Ability to manage your own hours, hit deadlines, and provide clear updates on tasks. I have three projects I currently need assistance with, but if we work well together I would be looking to continue on an ongoing basis as and when the projects come in. How to Apply: Please send over a brief introduction, your current hourly rate, and 2–3 examples of websites you’ve worked on (specifically highlighting any custom coding or complex integrations you handled). Please do not contact me via my website or LinkedIn PPH only. STRICTLY NO AI
25 days ago47 proposalsRemoteopportunity
Excel automate, Power Query, data mapping, dashboard development
I am looking for an experienced Excel and Power Query specialist to complete a multi-level governance and assurance system for a health and social care organisation. The organisation has five service divisions. The workbooks, registers and overall structure have already been designed; I am not looking for someone to start again. I need someone who can review the existing files, improve the formulas and functionality, make the registers smarter and create reliable connections across the system. The required reporting flow is: Service/Practice Observation → Regional Governance → Divisional Governance → Group Governance/Master Dashboard Each division requires its own governance workbook and dashboard. Service and regional information must feed into the relevant divisional workbook, with key information from all five divisions feeding into one Group-level Master Dashboard. Smart governance registers The project includes a suite of existing registers covering areas such as: Risk Safeguarding Incidents and serious incidents Complaints and compliments GDPR and data breaches Restrictive practice Governance actions Service user feedback Audits and improvement Regulatory actions Training and workforce compliance The exact number of files will be confirmed with the successful freelancer following an initial review. The registers need to become functional, consistent and easy to use, rather than simply formatted spreadsheets. Depending on the register, this may include: Unique reference numbers Automated status calculations Open, closed and overdue indicators Due-date and review alerts Automated risk ratings and RAG indicators Dropdown lists and controlled data entry Conditional formatting Automated totals and summary metrics Monthly, quarterly and annual reporting Filtering by service, region, division, category, status and reporting period Identification of themes, recurring issues and required escalations Formula protection without restricting data entry Summary pages or dashboards Connections to the appropriate regional, divisional and Group dashboards The registers will remain the source of truth for individual records. Only relevant totals, themes, trends, risk ratings and outstanding actions should feed into higher-level dashboards. Main requirements The successful freelancer will be required to: Review and inventory the existing workbooks and registers Produce a clear data map showing how information should move through the system Make the registers smarter, more automated and easier to maintain Add, correct and protect formulas across multiple files and tabs Standardise dropdowns, identifiers, categories and reporting periods where required Create calculated metrics, alerts and RAG indicators Link Practice Observation data to Regional Governance workbooks Link Regional Governance workbooks to the relevant Divisional Governance workbook Complete dashboards for each of the five divisions Link all five Divisional Governance workbooks to the Group Master Dashboard Link relevant register data to the correct reporting level Use Power Query or another reliable Excel-based method where appropriate Ensure files work reliably within Microsoft 365/SharePoint Reduce the risk of broken links when files are moved, updated or refreshed Test the complete data flow from source registers through to the Master Dashboard Ensure the system is straightforward for managers with varying levels of Excel experience Deliverables Smart, functioning governance registers Functional Practice Observation templates Regional Governance and Assurance workbooks Five Divisional Governance workbooks and dashboards One Group Governance workbook and Master Dashboard Reliable connections between all relevant files Working formulas, validation, dropdowns, alerts and RAG ratings A complete data map/data dictionary Testing of the full reporting flow Simple refresh and maintenance instructions Final handover and correction of any errors identified during testing Confidentiality The work relates to confidential organisational systems. A Non-Disclosure Agreement must be signed before any files are shared. Anonymised or test data will be used wherever possible. Please include in your proposal: Your experience of creating smart Excel registers and trackers Your experience of linking Excel files stored within SharePoint/Microsoft 365 Your Power Query experience How you would minimise broken connections How you would approach mapping and testing this system Examples of comparable work What you can deliver within the approximate £1,000 budget
4 days ago56 proposalsRemoteopportunity
Spanish or Romanian Speaking Creator Outreach Specialist
We are looking for a Spanish, Portuguese, Romanian, or Eastern European creator outreach specialist to help us find adult-friendly content creators for a new direct fan messaging app. The app helps creators monetize direct fan conversations, manage private fan communication, and keep more control over their audience. We are especially interested in creators from: - Latin America - Romania - Eastern Europe - Spain - Portugal - Brazil - Colombia - Mexico - Argentina - Webcam creator communities - OnlyFans / Fansly / Fanvue creator communities - Instagram, TikTok, X/Twitter creator communities You do not need to cover every market. If you are strong in one specific region, please tell us which one. Main tasks: 1. Find qualified creators Search for adult-friendly creators who may be interested in a direct fan messaging app. 2. Build a lead list For each creator, we need: - Creator name / handle - Country or language - Main platform links - Social media links - Contact method - Follower count if available - Creator type: OnlyFans, Fansly, Fanvue, webcam, Instagram, TikTok, etc. - Notes on why they could be a good fit - Whether they are suitable for direct fan messaging 3. Outreach You may also help us contact creators manually using our approved message. 4. Market research Tell us which regions, platforms, and communities look most promising and why. First test milestone: Please quote your price for: - 100 qualified creator leads - 20 relevant creator communities, forums, groups, or platforms - 20 manually contacted creators using our approved message - A short report explaining which market looks strongest and why Important rules: - Only 18+ creators. - No minors or questionable accounts. - No spam. - No fake reviews. - No fake testimonials. - No misleading messages. - No pretending to be an independent user. - Respect every platform, subreddit, group, and community rule. - Track everything clearly in a spreadsheet. Ideal candidate: - Experience with creator outreach, influencer outreach, adult creator research, webcam creator research, or social media lead generation - Comfortable working around adult/NSFW creator communities - Strong knowledge of at least one of these markets: Latin America, Romania, Eastern Europe, Spain, Portugal, or Brazil - Spanish, Portuguese, Romanian, or Eastern European language skills are a strong plus - Able to work independently and provide daily updates When applying, please answer: 1. Which market do you know best? 2. Which languages do you speak? 3. Have you worked with adult/NSFW creators before? 4. Have you done creator or influencer outreach before? 5. Which platforms would you use to find creators? 6. How many qualified creator leads can you find per day? 7. Can you contact creators manually and track everything in a spreadsheet? 8. Do you understand that we do not want spam, fake reviews, fake testimonials, or rule-breaking outreach? 9. What is your price for the first test milestone?
17 days ago15 proposalsRemoteStrategic Website Migration, Redesign & SEO Rebuild
Overview PortfolioXD is an established UK executive leadership business providing C-Suite as a Service (C-SaaS™) to ambitious founder-led and investor-backed businesses. Over the past two years we have built our website using GoDaddy Website Builder. Unfortunately, we have now reached the limitations of the platform. Technical SEO issues (including duplicate homepage URLs, limited control over redirects, canonical tags and XML sitemaps) are affecting Google Search Console indexing. Rather than simply recreating the existing website, we are taking this opportunity to build PortfolioXD 2.0 on WordPress using Elementor. This is not a blank-sheet design project. The business, proposition and content already exist. We are looking for someone to migrate, improve and future-proof the site. Objectives The successful freelancer will help us: migrate the existing website from GoDaddy Website Builder to WordPress build the site using Elementor preserve existing SEO wherever possible implement best-practice technical SEO improve user experience and conversion create a platform that can grow over the next 3–5 years Existing Website Current website: https://portfolioxd.com Current platform: GoDaddy Website Builder The current site cannot be exported, therefore content will need to be recreated. Scope The project includes: Website architecture Review the existing structure and recommend improvements. Maintain SEO value by keeping existing URLs wherever practical. Page migration Recreate all key pages including: Home About Services Role pages Sector pages Contact Insights / Blog Landing pages Content will be provided. Blog migration Migrate all existing blog posts. Maintain: titles dates (where possible) featured images categories URLs Images Transfer all images and optimise for performance. Technical SEO This is a critical requirement. The successful freelancer must implement: XML sitemap Canonical URLs 301 redirects Robots.txt Schema markup Open Graph Meta descriptions Page titles Image ALT tags The new site should be fully compatible with: Google Search Console Google Analytics Google indexing Performance Optimise for: Core Web Vitals Page speed Mobile performance CMS We require an easy-to-manage WordPress site using Elementor. We do not want a bespoke theme requiring developers for every future change. PortfolioXD 2.0 This is more than a migration. The business has evolved considerably. The new site should better communicate our market positioning around: C-Suite as a Service™ Fractional Leadership Executive capability on demand Leadership capability rather than recruitment Leadership Gap Reviews Founder support Scale-up support Private Equity Venture Capital Investor-backed businesses We have significant amounts of copy already written. We welcome suggestions for improving structure and conversion. What success looks like At completion we should have: ✔ Modern professional website ✔ Excellent mobile experience ✔ Faster loading ✔ Better SEO ✔ Clean WordPress installation ✔ Easy editing through Elementor ✔ Google Search Console configured correctly ✔ Existing authority preserved ✔ Platform capable of supporting future growth What we will provide Existing website Brand assets Logos Images Existing copy New messaging New positioning Feedback throughout the project Ideal freelancer We're looking for someone with proven experience in: WordPress Elementor Technical SEO Website migrations Google Search Console Core Web Vitals Conversion optimisation Please provide examples of similar projects. Timescale Ideally completed within 3–4 weeks. Proposal Please include: examples of similar migrations estimated timescale fixed price recommendations you would make before starting any questions you have after reviewing the existing site This is an important strategic project for our business, not simply a website redesign. We have spent the last two years refining our proposition, developing thought leadership and building domain authority. We are looking for a long-term partner who can help us migrate those assets onto a platform that gives us complete control over SEO, performance and future growth. The successful freelancer may also become our ongoing WordPress and SEO partner. Please begin your proposal with the words "PortfolioXD 2.0" so I know you've read the brief. Generic AI-generated proposals will be ignored.
9 days ago115 proposalsRemoteMarketing & Strategy for Launching Membership Programme
Membership Launch Specialist — Online Courses & Communities (UK Hours) About us We're a UK-based, people-first business coaching and skills platform built for small business owners. Our membership combines live coaching, online courses, community and a proprietary smart business app — all at an affordable monthly price. Think of us as a trusted business partner in your pocket, not another tool. We're live, we're trading, and we're ready to grow. We need the right person to help us find our first 100 members — and beyond. What we're looking for An experienced membership and online course launch specialist who has done this before — multiple times, with real results to show for it. You'll know the names Stu McLaren and Amy Porterfield. You'll have strong opinions about what works and what doesn't. You'll be comfortable owning both the strategy and the execution. This is not a role for someone who has read about membership launches. We need someone who has run them. What you'll do You'll take ownership of our membership launch — from strategy through to sign-ups. That includes: Reviewing our current funnel, messaging and positioning and identifying gaps. Building and executing a launch plan designed to convert our first 100 members. Running or overseeing paid and organic acquisition across the right channels. Managing email sequences, landing pages and conversion optimisation. Reporting clearly on what's working, what isn't, and what we're changing. You'll work directly with the founders. No layers, no committees. Fast decisions and real collaboration. Must-haves Proven experience launching online membership programmes or course communities — not just marketing generally. A track record you can point to: real member numbers, real conversion rates, real results. Familiarity with the membership industry — Stu McLaren, Amy Porterfield, the Membership Guys — you know the ecosystem. Full-stack capability: you can lead strategy and get into implementation. Excellent written and spoken English. Available to work within UK business hours (GMT/BST). Nice to haves Experience with small business, coaching or B2B audiences. Familiarity with AI tools and how to use them in a marketing workflow. Experience with webinar-led funnels as a conversion mechanism. How to apply We will only consider applications that include the following: Two or three examples of membership or course launches you have personally worked on. For each: the platform or product, your specific role, the number of members acquired, and the key tactics that drove results. A brief note on what didn't work in one of those launches and what you learned. A short paragraph on how you would approach finding our first 100 members for a UK-based small business coaching and skills membership — what would your first 30 days look like? Applications without this information will not be reviewed. The opportunity This starts as a project focused on our first 100 members. If the fit is right and results follow, this becomes a longer-term and potentially full-time engagement. We're building something with genuine long-term potential — and we want the right people growing with us.
22 days ago24 proposalsRemoteopportunity
Bespoke Online Booking System for External Assessors
OVERVIEW We're a care home group with 8 homes. We need a simple, self-service web booking tool for external assessors (DoLS Best Interests Assessors, CHC assessors, FNC reviewers, IMCAs, and others) to book their own visit slots to assess a resident. Currently done manually by phone/email — slow and time consuming. We want this replaced with a lightweight tool. WHO USES IT External assessors (primary users) — book their own slot, no account hassle. Our central Assessments and Contracts team (oversees all 8 homes) — configures settings and sees all bookings. CORE FEATURES Public booking page(s) — one per home or a single page with a home selector. Assessment type selection (DoLS, CHC, FNC Review, DST, IMCA, Best Interests Meeting, "Other" free text) — expandable later. Live availability & direct booking — no manual approval needed for MVP. Configurable minimum notice period per assessment type — e.g. DoLS bookable next day, CHC needs 2 weeks minimum, others TBC. Must be adjustable by our Assessments and Contracts team via a settings screen, not hardcoded. Outlook Calendar integration (Microsoft Graph API) — bookings sync with real per-home calendars and auto-create events. Automatic confirmation/reminder emails to assessor and home contact on booking, change, or cancellation. Microsoft Teams integration — auto-generate a Teams link for remote/hybrid visits. Booking form fields: assessor name/organisation/email/phone; resident's name; resident's DOB or NHS number; assessment type; "will staff time be required?" (Y/N); "will medical records be required?" (Y/N); "has NOK been notified?" (Y/N); free-text notes. Self-service reschedule/cancel via link in confirmation email. Central dashboard for the Assessments and Contracts team — view bookings across all homes, manage notice-period settings. NICE-TO-HAVES (not required for MVP) Per-home blackout dates; CSV/Excel export; SMS reminders. TECHNICAL PREFERENCES Must integrate with Microsoft 365 (Outlook + Teams) via Graph API or equivalent — no third-party calendar system. Freelancer's choice of platform/stack, as long as it integrates well with M365 and is easy for us to maintain (please explain your approach, e.g. Power Apps/Power Automate vs custom web app). Mobile-friendly, since assessors will often book from their phone. DATA PROTECTION Resident DOB/NHS number plus assessment type counts as special category health data under UK GDPR. Please address in your proposal: hosting/encryption (at rest & in transit); who can view resident-identifying records; retention/auto-purge policy; relevant experience with health-adjacent data in a UK/CQC-regulated context. No full medical records/care notes should be stored in the tool. DELIVERABLES Working system live across all 8 homes, link shareable with assessors. Outlook sync + Teams link generation, tested. Short (1-2 page) admin guide for the Assessments and Contracts team. Handover of admin credentials/access. BUDGET & TIMELINE Under £500 (MVP scope). A few weeks. Open to a phased approach — core booking + calendar sync first, nice-to-haves later if budget allows. PLEASE INCLUDE IN YOUR PROPOSAL Proposed tech approach and why it suits Microsoft 365; relevant experience with booking systems/Graph API/Outlook/Teams integrations; rough timeline and milestones; assumptions/questions given the budget.
15 days ago45 proposalsRemoteFreelance Technical CAD Designer / Production Drawing Specialist
Hello! About Us We are a UK-based retail shopfitting and manufacturing company specialising in bespoke retail fixtures, airport retail environments, and luxury retail fit-outs. We work with leading beauty and retail brands to deliver high-quality displays, shop-in-shops, kiosks, and custom fixtures. The Role We are looking for an experienced Freelance Technical CAD Designer / Production Drawing Specialist to support our team on a project-by-project basis to take client concept designs and transform them into detailed technical and production drawings suitable for client, landlord/mall , airport approval, and manufacturing. We currently have an in-house architect; however, we are looking for support in completing production drawings for future projects, as well as opportunities to be involved in the concept design process. I have attached a selection of our previous work to give you an idea of the type of projects we deliver. Key Responsibilities Convert concept designs, renders, and sketches into detailed production drawings Produce Stage 2 technical drawing packages for client and landlord approvals Create detailed manufacturing drawings for bespoke retail fixtures and displays Prepare plans, elevations, sections, and construction details Develop material specifications and component details Coordinate with our project management and production teams Revise drawings based on client comments and approval feedback Ensure designs are practical, manufacturable, and compliant with site requirements Software Requirements -AutoCAD (essential) -SketchUp (essential) -Experience with Adobe Creative Suite is beneficial -Experience with retail fixture manufacturing drawings is highly desirable Ideal Experience -Retail fit-out projects -Beauty and cosmetics retail environments -Airport retail projects -Shop-in-shop installations -Bespoke joinery and fixture manufacturing -Exhibition stands or branded environments What We Need From You - Portfolio of retail, fixture, joinery, or fit-out drawings - Experience producing production-ready drawing packs - Ability to work independently and meet deadlines - Strong understanding of manufacturing processes and construction detailing - Good communication skills in English If you are interested, please could you share with us: -A link to your portfolio of retail, fixture, joinery, or fit-out drawings -Your availability for upcoming weeks -Your works daily rate/project delivery rate -Earliest possible delivery date and timelines on your work Engagement - Freelance / Contract basis - Ongoing work available for the right candidate - Remote working possible - Immediate start preferred When applying, please provide examples of production drawings and retail fixture projects you have worked on. We look forward to hearing from you.
a month ago22 proposalsRemoteEspecialista de Soporte y Dinamización de Comunidades
Especialista de Soporte y Dinamización de Comunidades — SaaS de Marketing (Remoto) Buscamos una persona que se convierta en la cara visible de Korex frente a nuestros clientes: resolutiva cuando hay un problema, y llena de energía cuando hay que activar a la comunidad. Qué harás Soporte y atención al cliente: · Ser el primer punto de contacto de nuestros clientes por WhatsApp y email. · Resolver consultas de primer nivel: accesos, uso del CRM, estado de campañas, saldos y dudas generales de la plataforma. · Gestionar a diario situaciones de alta tensión con clientes insatisfechos —quejas, reclamos y solicitudes de reembolso—, manteniendo la calma, escuchando con empatía y encaminando cada caso hacia una solución concreta que proteja la relación con el cliente. · Escalar incidencias técnicas al equipo de desarrollo con toda la información necesaria (capturas, pasos para reproducir el problema) y dar seguimiento hasta el cierre. · Comunicar de forma proactiva cuando haya incidencias que afecten a varios clientes. · Hacer seguimiento post-resolución para confirmar que todo quedó funcionando. · Documentar cada caso resuelto en nuestra base de conocimiento interna. · Reportar semanalmente el estado de satisfacción de la cartera de clientes. Dinamización de comunidades: · Entrar a los grupos y comunidades de nuestros clientes con energía y cercanía: saludar, presentarte, generar conversación y que la gente sienta que Korex está presente. · Incentivar la activación de los miembros: dar la bienvenida a los nuevos, celebrar avances y resultados, animar a quienes están inactivos a retomar. · Mantener un contacto directo y humano con los clientes y sus equipos, no solo cuando hay problemas. · Proponer dinámicas sencillas que mantengan viva la comunidad (retos, recordatorios de formaciones, momentos de reconocimiento). · Detectar en los grupos señales de desmotivación o insatisfacción y reportarlas al equipo antes de que escalen. ━━━━━━━━━━━━━━━━━━━━━━ Qué te damos en Korex · Entorno de profesionales: trabajarás codo a codo con un equipo con experiencia en marketing, desarrollo y operaciones, no en un call center masivo. · Formaciones de alto nivel para el área de soporte: capacitación continua en la plataforma, en comunicación con clientes y en gestión de incidencias y situaciones difíciles. · Acompañamiento directo del Director de Operaciones: durante tu incorporación y de forma permanente en tu día a día. No estarás solo frente a los casos complejos. · Bonos por alta tasa de satisfacción de clientes: tu buen trabajo se mide y se premia. · 100% remoto, con flexibilidad dentro de la franja horaria acordada. ━━━━━━━━━━━━━━━━━━━━━━ Requisitos · Don de gentes real: te energiza hablar con personas, generas cercanía rápido y sabes leer el ambiente de un grupo. Este rol es tanto de actitud como de habilidad técnica. · Inteligencia emocional y temple: capacidad demostrada para conversar con clientes molestos sin ponerte a la defensiva, bajar la tensión y convertir una queja en una solución. · Experiencia comprobable en atención al cliente, soporte digital o gestión de comunidades (SaaS, agencias de marketing, plataformas online, grupos de WhatsApp). · Español nativo con excelente redacción en castellano neutro. Escribirás con clientes de España y Latinoamérica a diario. · Tono cálido, profesional y resolutivo. Nada de respuestas robotizadas ni mensajes genéricos de "copiar y pegar". · Psicología en saber cómo atender al cliente de forma excelente, representando a la marca de forma cálida, cercana y profesional. · Proactividad: no esperas a que te escriban, tú inicias la conversación. · Criterio para distinguir qué puedes resolver directamente y qué debes escalar. · Organización y autonomía: trabajarás remoto y necesitamos alguien que documente y haga seguimiento sin que se lo pidan. · Disponibilidad en franja horaria compatible con España y Latinoamérica. Se valorará · Experiencia como community manager o dinamizando comunidades de emprendedores, equipos comerciales o programas de formación online. · Experiencia previa gestionando reclamos, reembolsos o retención de clientes. · Conocimiento de CRMs y de Meta Ads (Facebook/Instagram) a nivel usuario. · Manejo de herramientas de gestión de tickets o tableros tipo Kanban. Condiciones ·Dedicación part-time: aproximadamente 20 horas semanales, con posibilidad de crecer a jornada completa según el crecimiento de la cartera de clientes. · Contratación como freelancer + bonos por satisfacción de clientes. · Incorporación inmediata, con periodo de prueba de 30 días. · Formación inicial sobre nuestra plataforma a cargo del equipo · Se necesita conexión a internet y buen equipo para poder trabajar de forma autónoma.
9 days ago14 proposalsRemoteCreate automated planning application spreadsheet
I am looking for someone to create an automated spreadsheet/report that pulls the previous week’s UK planning applications from the UK PlanIt data/API. The purpose of the report is to help identify potential trade opportunities for builders, loft conversion companies, kitchen/renovation firms, roofers and other home improvement trades. I need the spreadsheet to be refreshable each week, so I can update it with the latest planning applications and then export or share the data with ChatGPT for analysis. What I need is a spreadsheet system, ideally in Google Sheets or Excel, that can: 1. Pull planning application data from UK PlanIt. 2. Refresh the report weekly to show the previous 7 days of applications. 3. Cover all UK counties / planning areas, not just one local authority. 4. Handle multiple planning authorities within each county where needed. 5. Pull clean, structured data into a spreadsheet. 6. Allow me to filter by county, planning authority, date, application type and likely trade opportunity. 7. Create summary tabs that make the data easy to review. 8. Be simple enough for a non-technical user to refresh each week. **Important functionality required:** The spreadsheet should include: * A refresh button or clear refresh process. * A date range selector, ideally defaulting to the last 7 days. * County / area filtering. * Planning authority filtering. * Keyword filtering for relevant trade opportunities. * Automatic categorisation where possible, for example: * Extensions * Loft conversions * Garage conversions * Renovations/refurbishments * Kitchens * Roofing * Outbuildings * Commercial fit-outs * Other building works * A clean export tab that can be copied into ChatGPT for analysis. * Basic error handling if the API limit is reached or if a request fails. * A simple instruction tab explaining how I refresh and use the report. **Suggested spreadsheet tabs:** 1. **Instructions** Simple user guide explaining how to refresh the data and use the spreadsheet. 2. **Settings / Control Panel** Date range, counties/areas to include, keywords, refresh controls and any API settings. 3. **Raw Planning Applications** The unedited data pulled from PlanIt. 4. **Cleaned Applications** Clean version of the data with standardised columns. 5. **Trade Categorisation** Applications categorised by likely trade relevance. 6. **County Summary** Number of opportunities by county and trade type. 7. **Planning Authority Summary** Number of opportunities by local authority. 8. **ChatGPT Export** A clean tab designed specifically so I can copy/export the data and ask ChatGPT to analyse it. **Required data fields:** Where available from PlanIt, I would like the spreadsheet to include: * Application name/reference * Planning authority * County / area * Application start date * Address * Description * Application type * Development type * Status * Decision, if available * Applicant / agent details, if available * Link to planning application * Latitude / longitude, if available * Last scraped / last changed date * Suggested trade category * Opportunity score, if possible **Trade opportunity scoring:** Ideally, I would like a simple scoring system to highlight the best opportunities. For example: * High relevance: extension, loft conversion, conversion, major renovation * Medium relevance: alterations, outbuildings, roof works, garage conversion * Low relevance: tree works, signage, minor admin applications, discharge of conditions I am happy for the freelancer to suggest the best scoring approach. **Technical requirements:** The freelancer should be comfortable working with: * APIs * Google Sheets Apps Script and/or Excel Power Query * CSV/JSON data imports * Pagination * Rate limits * Data cleaning * Building refreshable dashboards/reports The PlanIt API has paging and request limits, so the system must be built responsibly and should not rely on one huge request. **End goal:** Each week I want to be able to refresh the spreadsheet, see the latest planning applications across all counties, identify the best trade opportunities, and then ask ChatGPT to analyse the data by county, trade type and opportunity quality. **Deliverables:** 1. A working Google Sheet or Excel workbook. 2. Automated or semi-automated weekly refresh process. 3. All required tabs and filters. 4. Clean data structure ready for ChatGPT analysis. 5. Simple instructions for use. 6. A short handover call or written walkthrough. 7. Notes on any limitations of the PlanIt API or recommended future improvements. **Please include in your response:** * Whether you recommend Google Sheets or Excel for this. * Examples of similar API/spreadsheet automation work. * How you would handle all counties and multiple planning authorities. * How you would manage API limits and pagination. * Estimated delivery time. * Fixed price quote.
a month ago29 proposalsRemoteopportunity
Mobile App Developer Needed for Premium AI Coaching App
Hi, We are looking for an experienced mobile app developer or small team to build a premium AI-powered coaching / mentor mobile app from a completed Figma design. This is NOT a basic chatbot app and not a template app. The product is a structured AI coaching experience with onboarding, AI memory, daily tasks, accountability, progress tracking, push notifications, subscriptions, and basic content/admin control. Core MVP features: - iOS + Android app - Figma implementation - registration / login - onboarding flow - weak-area / problem selection - coach intensity selection - AI first-session questionnaire - AI mentor chat - structured AI memory / user context - daily quote system - ONE main daily task per day - YES / NO accountability - internal commitment score / points - progress tracking - weekly reflections - push notifications - free access / trial logic - subscription paywall - Apple In-App Purchases - Google Play Billing - restore purchases - backend subscription validation - locked / unlocked access based on subscription status - basic admin / content control - App Store + Play Store ready builds - deployment support - source code handover - documentation - post-delivery bug-fix support AI requirements: The AI mentor should not feel like normal ChatGPT. It should use: - onboarding answers - user profile - goals / preferences - selected weak areas - coach intensity - conversation summaries - important user facts - task history - YES / NO completion history - progress history - weekly reflections We do NOT want to send unlimited raw chat history to the AI every time. The memory should be structured, scalable, and cost-efficient. The mentor tone should be: - direct - short - disciplined - honest - action-focused - accountability-driven - not generic - not therapy-style - not motivational fluff Daily task logic: The app should give the user ONE main daily task, not multiple random tasks. Flow: 1. User receives one daily task 2. User receives reminder notification 3. Evening check-in asks YES / NO 4. Result is stored 5. Progress / commitment score updates 6. AI mentor reacts based on behavior 7. Future tasks adapt based on history and user context For MVP, daily tasks should use templates/categories + AI personalization, not fully random AI-generated content. Guidance areas should include: - discipline - focus - work / money - fitness - dating / relationships - confidence - habits - appearance / grooming / style - books / films / music recommendations where relevant These should not be separate complex modules in MVP. They should be part of the AI mentor, task templates, content logic, and daily guidance system. Admin / content control: We need a basic content/admin layer to manage: - daily quotes - task templates / categories - basic recommendation content - AI prompt / config text - basic user / subscription visibility if possible This does not need to be a large enterprise admin panel, but important content should not be hardcoded only. Preferred stack: Mobile: - Flutter or React Native / Expo Backend: - Node.js / NestJS, Django, FastAPI, Supabase / PostgreSQL AI: - OpenAI API - Claude optional later - structured memory system - prompt/config layer Payments: - Apple IAP - Google Play Billing - RevenueCat acceptable if recommended Notifications: - Firebase Cloud Messaging or OneSignal We will provide: - completed Figma design - user flows - mood board / visual direction - AI mentor tone direction - feature explanation - content examples where needed Important: We need someone who understands AI memory, user context, subscriptions, backend logic, scalable architecture, and polished mobile UX. Payments must be milestone-based. Payment after each milestone should only be released after a working, testable demo/build is approved. Please answer clearly: 1. What tech stack would you use and why? 2. How would you handle AI memory / user context? 3. Have you built AI chat or AI assistant apps before? 4. Have you implemented Apple IAP and Google Play Billing before? 5. Would you use RevenueCat or direct Apple/Google billing, and why? 6. How would you structure the backend? 7. What would the basic admin/content control include? 8. Estimated timeline? 9. Best fixed price for the full MVP? 10. Milestone breakdown with payment per milestone? 11. 2–3 real mobile apps you personally built? 12. Confirm source code and handover documentation are included. 13. Confirm payment is released only after each working milestone is approved. Please do not send a generic proposal. We are comparing multiple developers and will shortlist based on relevant AI app experience, subscription experience, strong architecture, fair pricing, clear milestones, and ability to understand product logic. Thanks.
24 days ago96 proposalsRemoteopportunity
Tidy the server from X-ransom attack
Hello, Our Wordpress website was attacked by x-ransom. We have a backup of the WP and the database dump. We have detected some corrupted files there but it seems that there are still some left that were not detected. It has to be tidy after the attack. It’s an internet shop with uploads files of around 100GB. It’s stored on a private hosting in LV. What is done do far: 1. Update WordPress Version 2. Use z’d updateSecure WP-Admin Login Credentials 3. Set Up Safelist and Blocklist for the Admin Page 4. Use Trusted WordPress Themes 5. Install SSL Certificate 6. Remove Unused WordPress Plugins and Themes 1. Enable Two-Factor Authentication for WP-Admin 2. Back Up WordPress 3. Limit Login Attempts 4. Change the WordPress Login Page URL 5. Log Idle Users Out Automatically 6. Monitor User Activity 7. Check for Malware - found several none-Wordpress specious files and plugins. Deleted them. 1. Disable PHP Error Reporting 3. Turn File Editing Off 4. Restrict Access Using the .htaccess File 5. Change the Default WordPress Database Prefix - not done 6. Disable XML-RPC 7. Hide the WordPress Version 8. Block Hotlinking - not done 9. Manage File Permissions not done After making the list, we received another x-ransome attack. I suspect he has a server level access not only wp level. If you apply, you need to be a server security and a Wordpress specialist. Please, quote for the job.
2 years ago29 proposalsRemote