Spanish Customer Services Projects
Looking for freelance Spanish Customer Services jobs and project work? PeoplePerHour has you covered.
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Implement Automated Lead Nurturing System on Zoho CRM
Company Overview We empower entrepreneurs with the fastest way to get a professional business phone system. Our SaaS platform helps small businesses build stronger customer relationships and grow their sales. We are an early stage startup focused on emerging markets. Project Overview: We need a Marketing Automation Specialist to design and execute a lead nurturing system that maximises conversions on our website. This is a high-impact, time-sensitive project leveraging Zoho CRM to deliver a seamless customer journey from first website visit to closed sale. The ideal outcome is converting website visitors to paying customers within 1-30 days, utilising a multi-channel approach (email, SMS, WhatsApp, and targeted outbound calls). Success will be measured by clear increase in website conversions. Key Deliverables & Success Indicators: - Lead Segmentation & Scoring: A lead scoring model implemented in Zoho CRM that effectively differentiates between low, medium, and high-intent leads. Clear lead segmentation criteria based on demographics, website behaviour, and other relevant factors. - Automated Nurturing Workflows:Design multi-channel campaigns (email, SMS, WhatsApp) with a focus on providing value, addressing objections, and increasing conversions. (Consider a welcome series, educational content, overcoming objections, etc.). SMS and WhatsApp should primarily be used for time-sensitive offers and re-engagement - Integrated SMS and WhatsApp messaging workflows designed to complement email campaigns and boost engagement. - Create compelling email templates and messaging aligned with each lead segment and stage in the customer journey. - Build all necessary automation sequences in Zoho CRM, ensuring seamless lead progression based on engagement. - Telesales Integration: A system to identify high-intent leads who have not converted within 24 hours. Automated process to notify the telesales team and provide them with relevant lead information - Analytics & Optimisation: Zoho CRM dashboards tracking key metrics across all channels (email, SMS, WhatsApp, telesales). Weekly optimisation reports with actionable recommendations to improve campaign performance and conversion rates.workflows. Scope of Work and Timelines Phase 1: Strategy & Setup (Week 1 - 2) - Conduct an audit of existing website analytics and CRM data. - Develop a lead segmentation and scoring model. - Design a comprehensive lead nurturing workflow, including triggers, content themes for each stage, and channel selection. - Outline the telesales integration process. - Create email templates, SMS templates, and automation sequences. Phase 2: Launch & Optimisation (Week 3) - Launch the automated campaigns. - Set up dashboards and reporting in Zoho CRM to track lead progression, conversion rates, and channel performance. - Analyse initial campaign results and suggest optimisations to improve engagement and conversion. If you interested in this Job: - Submit your portfolio highlighting Zoho CRM lead nurturing campaigns. - Include 1-2 case studies showcasing successful automation projects you've implemented. - Briefly describe your approach to segmenting leads and designing a multi-channel campaign that converts.
Customer Service Administrator: Expert in Operations.
We are in search of a dedicated freelance customer service administrator to elevate our operations. Your responsibilities will encompass a wide array of critical tasks, including overseeing daily operations, meticulously managing budgets, adeptly coordinating teams, rigorously implementing policies and procedures, proficiently handling administrative tasks, and adeptly communicating with stakeholders. Beyond these core duties, your strategic insights and decision-making prowess will be instrumental in charting our course forward. Please note that this is not an opportunity for outsourcing projects, but rather a freelance hiring position. Remuneration: $21 per hour. ```
10 days ago29 proposalsRemoteCustomer Service Specialist needed- $21/hr
I'm seeking a professional freelance customer service specialist to join our dynamic team. As a vital member, your primary responsibilities will revolve around promptly responding to inquiries and efficiently resolving issues across multiple communication channels, including phone, email, and chat. Your expertise will be instrumental in guiding and assisting customers with product or service-related inquiries, ensuring their satisfaction and fostering loyalty. Moreover, you will be entrusted with providing comprehensive information about our products or services to enhance customer experience and drive sales. Please note that this is not an opportunity for outsourcing projects; rather, we are seeking an individual to join us on a freelance basis. Compensation for this role is set at $21 per hour. If you are passionate about delivering exceptional customer service and possess the requisite skills, we invite you to apply and become an integral part of our team.
18 days ago37 proposalsRemoteopportunity
Customer Testimonial - Near Crawly
I am in need of a customer video testimonial filming near Crawley Please see previous testimonials as a reference - https://www.youtube.com/watch?v=qu0OtSq-3IQ This will be taking place at the start of 15th May 2024
9 days ago10 proposalsRemoteopportunity
Customer Testimonial - Near Bristol
I am in need of a customer video testimonial filming near Bristol Please see previous testimonials as a reference - https://www.youtube.com/watch?v=qu0OtSq-3IQ This will be taking place at the start of June 2024
9 days ago13 proposalsRemoteCustomer Service Rep: Client Interaction & Workflow Optimization
I'm hiring a freelance customer service representative to join my team. Responsibilities include managing client communications, booking meetings, optimizing workflows, and ensuring high-quality service delivery to achieve business objectives. Responsibilities: - Respond to client messages and calls promptly and professionally - Schedule and coordinate online meetings efficiently - Streamline workflow processes to enhance productivity - Deliver exceptional service to clients to meet organizational goals Requirements: - Excellent written and verbal communication skills - Strong organizational and multitasking abilities - Proficiency in communication tools and software - Problem-solving skills and attention to detail - Previous experience in customer service or related roles preferred I'm offering a competitive rate of $21 per hour for this freelance position.
19 days ago33 proposalsRemoteI need a technical document translated into Spanish
I am seeking a skilled translator to accurately proof-read a technical document from English to Spanish. The document should be completed in Spanish within 5 days to ensure its accuracy and quality. The successful candidate will have a strong understanding of technical terminology and be able to translate complex technical concepts accurately. Experience in translating similar documents is preferred. Work to be completed and returned in Microsoft Word. Attention to detail, a strong work ethic, and the ability to meet deadlines are essential. If you are a professional translator with experience in technical translation, we would love to hear from you.
20 hours ago24 proposalsRemoteSpanish - English Translation
Hi, We are a UK based company requiring an Spanish to English translator to phone our Spanish suppliers in Spain on our behalf and report back. We require about 10 hours of work. Thank you
8 days ago53 proposalsRemoteEmail Marketing Service Needed
We're looking for an experienced email marketer to manage our bulk email marketing campaign in order to generate 70-80 leads per month. You will be using your own email marketing tool(s), and we would like you to source the email data (the recipients' email addresses) What we will provide you with: - Email copyrighting - We can provide you with our domain(s) and the sender's email addresses if needed This is an ongoing opportunity
5 days ago36 proposalsRemoteCreate a website for a managed IT services company
Develop an engaging digital presence for a managed IT services firm. Custom design a user-friendly website aligned with branding to effectively showcase an array of solutions. Optimize content through text, images and multimedia to inform potential clients and reflect core values. Integrate with Hubspot CRM and incorporate interactive elements to encourage connections. Implement search engine optimized functionality for contact forms, social platforms and analytics. Adopt a flexible CMS like Wordpress or Webflow. Ensure refined design mockups, a fully functional integrated site, training materials and ongoing support over 6-8 weeks. Project will develop a comprehensive virtual flagship to establish authority and drive qualified leads.
21 hours ago50 proposalsRemoteOperator Manual Translation
Hello! I have a 143 page operator manual for a asphalt paving machine I need translated from English to Spanish. Some of the pages are instructional text and some are diagrams.
2 days ago26 proposalsRemoteSAP Process Engineer for Logistics area at TKE - Spain
Keil Business Solutions GmbH is an innovative Google reseller and IT service provider. For a customer project we are currently looking for a Senior SAP Process Engineer/Business consultant for Logistics area at TKE (f/m/d) - Spain Tasks: • Customer business consulting role • Develop process concepts and define detailed processes. • Work together with business functions to define requirements and align process concepts. • Drive process automation. • Align process concepts with SAP/IT team. • Work closely with SAP/IT colleagues to steer implementation. • Act as bridge between business functions and IT/SAP. • Monitor process execution during ramp-up/until stable and control process stability. • Detail process definition of logistics (incl. product planning, warehouse management, material management, etc.) • Definition, rollout and troubleshooting of processes w/ operational colleagues. Skills: • Deep SAP Logistics knowledge and experience in area of business consulting and process engineering • Customer oriented • Very strong process-thinking skills • Proficient/fluent English and Spanish skills • Pragmatic and solution-oriented way of working • Ability to work independently and in a structured way • Ideally some TKE experience and knowledge of best practices / state-of-the-art processes Start: ASAP End: 31.12.2024 + extension (at least until 31.12.2025) Utilization: 100% Location: remote and 50-60% on-site in Mostoles (next to Madrid, Spain) Project languages: Spanish and English If you are interested, please send us your profile (ideally in Word format).
15 days ago11 proposalsRemoteWedding invites and order of service
I would love someone I can work with to design our wedding invites something simple but a lovely line drawing or watercolour. We are getting married on 2nd November, everyone will be in black tie and it is taking place in a rustic barn. Hopefully relaxed yet elegant. Using lots of hops, eucalyptus and other dried flowers. Keen to highlight our English, Scottish and Irish heritage which is why I came up with something as attached. Colours are emerald green and neutral colours
7 days ago56 proposalsRemoteFreelance Telemarketer required
Company Description Quartix UK is a successful provider of vehicle tracking systems, founded in 2001 by industry professionals. With a customer base of over 20,000 across various sectors, Quartix's online service and unique tracking system has been installed in more than 600,000 vehicles. Our telematics service caters to the needs of both large corporations and owner-managed businesses. Quartix has been recognized with several business and product awards, showcasing their success and innovation in the industry. Role Description This is initially a short-term contract role for a Freelance Telemarketer, with scope for it to become a longer-term contract if proven successful. The Freelance Telemarketer will be responsible for conducting outbound calls from a data list to generate leads and schedule online appointments/demos for the sales team. They will need to effectively communicate with potential customers and provide excellent customer service. Skills • Interpersonal Skills, Communication, and Customer Service skills • Experience in appointment scheduling and conducting outbound calls • Excellent verbal communication skills • Ability to work independently and remotely – daily activity reports are required • Experience in the automotive industry is a plus • Previous telemarketing experience is essential
9 days ago24 proposalsRemoteSEO Service for my News Site
Hello, I am looking for any seo experts with a performance based seo service with my news site : usanews.net I want you to rank my website on "breaking news headlines today" or any 50K+ volumed news related keyword within 3 months on top #3 Keyword must have minimum 50.000-100.000 volume. Please setup your proposal in this format. Otherwise please dont send me any proposal cos l will refuse them. I can rank your usanews.net site with "breaking news headlines today" keyword on #3 within 3 months. Or l will refound your money. I ask just one keyword, one promise. nothing else. if you cant do your promise l will ask refund. My budget is 100 usd for each month and l will ask 300 usd refund if you cant reach your promise after 3 month. You will / can offer any keywords with min of 50.000 - 100.000 volumes. -- I WILL SEND YOU THIS MESSAGE AFTER YOUR PROPOSAL in my FIRST MESSAGE -- Did you read the job description carefully? it seems you didnt. Please give me the promised sentence l ask in my job requirements for this job if you read it. If I am unable to reach the promised result of ranking for "breaking news headlines today" in the top 3 search results on Google within 3 months, I will refund the full $300 to you. What is your keyword? Whats the expected traffic of your keyword to my site if you rank #3 with this keyword. Than l will decide to accept or refulse this proposal with your answers. Thanks.
9 days ago27 proposalsRemoteopportunity
Looking for SAAS (Software as a Service) Guest Posting Sites)
Need 100% industry-focused SaaS guest posting sites. Please send lists with sites and prices. General guest posting sites will not be considered. The sites have to be Software as a Service-related
a day ago26 proposalsRemoteurgent
Remote Call answering service
I’m temporarily in need of someone to answer customer calls, Book in appointments and overall Diary management for one part time technician. You do not need to live in the UK but must be able to answer calls in uk time 9am-5pm, Monday-Friday and be fluent in English to a high level. 10% commission per job booked in and carried out. Average job price is £140. Averaged 100 calls per month.
17 days ago59 proposalsRemoteExpires in 13opportunity
Company profile for a barbershop in a 5 star hotel
Dear, I want to have a company profile consisting of the following: Prepare a Cover Page: Ensure it includes the company logo, company name, contact information, and the date of submission. Write an Executive Summary: Provide a succinct overview highlighting the business concept, core services, and unique selling points. Detail the Company Overview: Describe the business structure, history, and mission. List Services Offered: Clearly itemize the services to be offered at the barbershop, emphasizing premium and exclusive offerings suited for a luxury clientele. Profile the Management Team: Include short information of the recruitment profiles of team members, focusing on their industry experience, expertise, and qualifications. Conduct and Present Market Analysis: Analyze the hotel's clientele and detail how the offered services meet their preferences and needs. Outline the Operational Strategy: Describe client experience plans (booking platform), customer service policies, and proposed hours of operation. Develop a Marketing and Sales Strategy: Explain strategies for customer attraction and retention, particularly leveraging the hotel’s existing client base. Include price list Please include references of previous work, expected timeline to submit
13 days ago17 proposalsRemoteSpanish Review/Proof Reading
Important - you must note use any AI tools and by accepting the Gig you will have agreed to not use AI tools. We have 5 animations. Total Time is 12 minutes. Total Words is: 3107 The supplied format is MP4. All videos will be supplied with SRT files that you can open with Notepad. We will provide the English Script and Spanish Script. The task is as follows: 1: Check the pace of the voiceover speed. Does this sound ok and is the speed of the voiceover too fast/too slow? Can it be understood? 2: Does the script make sense? Are their any changes required. We require the script to be in Latin American Spanish. You should make any required changes on a Google Doc that will be provided. You will provide any changes to the five supplied script documents.
18 days ago29 proposalsRemoteCase Study Writing- Residental Pool installation
I would like to get some case studys written up of pools we have installed last year, Our Photographer is doing photo over the next few months Looking for someone who will contact our customer to gather info on thier pool project and then write up about a page about the project, makes sure customer is happy with it then send it back to me I can provide examples of ones we did last year#
2 days ago17 proposalsRemoteLegal Document - Solicitor/Lawyer- English - Spanish Translation
I need a certified legal person (solicitor or laywer) to proof read a document which is in English. I need this translated in Spanish. This document is a potential partnership in a business so it's crucial everything is 100% before signing. Thanks
7 days ago23 proposalsRemote