Service Level Management Projects
Looking for freelance Service Level Management jobs and project work? PeoplePerHour has you covered.
featuredurgent
Technical Architecture Contributions
Damyant software looking to build a solution architecture documentation Project Description: Dive into a cutting-edge infrastructure project designed for businesses looking to optimize their API management and enhance system reliability. We specialize in configuring and managing complex network setups involving Azure Load Balancers and Windows Failover Clusters. Our project aims to streamline operations and boost performance by effectively segregating API traffic and enhancing client-server interactions. Key Services Offered: API Traffic Isolation: Implementing advanced load balancer configurations to ensure API traffic is efficiently managed, avoiding unnecessary routing through Reporting Services. Direct Connection Setup for Clients: Facilitating direct connections for Rapid OA and GUI clients to a single PASOE instance, bypassing the load balancer for optimized performance. Failover Cluster Management: Utilizing Windows failover cluster for a robust active/passive deployment of critical services, ensuring high availability and system resilience. Custom Configuration: Tailoring interface patterns and endpoint configurations to meet specific client needs, with detailed planning and iterative enhancements. Project Highlights: Aligning with the latest technological standards, including updates to OpenEdge v12.8.2. Collaborating closely with industry experts and integrating feedback to refine our solutions. Preparing detailed designs for Azure Load Balancer settings, including necessary protocols and port configurations. Ideal for: Businesses in need of high-level API management solutions and failover strategies that require minimal downtime and offer maximum efficiency. Outcome: By partnering with us, you gain access to specialized knowledge and a tailored approach to managing your IT infrastructure. Expect improved system reliability, streamlined API traffic, and enhanced overall performance, aligning with the latest industry standards. Next Steps: Ready to optimize your API management and ensure your systems are failproof? Contact us today on PeoplePerHour to discuss your project needs and how we can achieve outstanding results together.
Need someone to manage and represent my brand
Hi I’m Danielle. I’m reaching out to seek someone to represent and manage my brand LittleMIGHT. LittleMIGHT is An online platform set up to raise awareness of premature babies throughout the UK and worldwide. Having defied the ODDS 27 years ago at birth this is a project special to my heart. LittleMIGHT can gain support from the following: Brand partnerships. Campaigns to raise awareness of our brand. PR to help raise awareness of our online store which launches in the summer and success stories of premature births on our podcast and platform. Press Release Coverage Please see my company website to understand more about me. https://www.littlemight.org/ I await your reply. Many Thanks, Danielle Vassell
22 days ago24 proposalsRemoteResearcher/Writer
Job Description Groundbreaking not-for-profit (NFP) seeking a researcher, writer and research project manager with a proactive approach. This one-of-a-kind NFP is in the process of forming a high-caliber team and looking to grow with the help of an indispensable researcher-writer, one with a can-do attitude, acute attention to detail and fine-tuned sense of discretion and professionalism. The NFP is working with top-notch stakeholders, who hold them to the highest standards and equally, provide considerable financial and in-kind support. The Role We require a strong all-rounder who can take charge of our deliverable projects, can manage a research project and its timelines to meet strict deadlines, with excellent command of both native written and spoken business-level English. Some of the projects will be regular and predictable; others will be ad-hoc and require initiative and creativity. As part of a smaller organization, flexibility and persistence are essential, and in return, we offer a rewarding experience with considerable variety and opportunities for growth, learning and expansion of remit as we grow. The role will initially be for 1-2 days per week. Responsibilities • Undertake necessary research on topics relevant to assigned projects and maintain familiarity with available information sources • Write and edit to develop high-quality reports, papers, content, etc. • Liaise with opinion leaders/authors or other external parties in such a way as to foster strong and positive relationships and to ensure project success • Develop a sound knowledge of, and keep up-to-date with relevant publications/research developments in key policy areas, both nationally and internationally • Carry out literature reviews (peer-reviewed and grey literature), interpreting, synthesizing, and presenting findings to a high standard, to support dissemination to internal and external stakeholders • Thought leadership: keeping abreast of all the latest movements within the sector we work within • Scope research projects, their delivery and resourcing, as well as RACI stakeholders • Anticipate and identify issues that may arise to delay or hinder progress of a given project and resolve • Ensure continuous and detailed communication with internal stakeholders so that team members are on track with project requirements, deadlines, and deliverables • Explore, experiment, and innovate on current project management patterns and methodologies • Create and manage databases of important research, experts, etc. • Prepare presentations for various meetings from a master presentation of slides Skills & Experience • 8+ years of experience as a researcher and writer in a business environment, demonstrating management of research projects during those years • 5+ years of researching or writing about technology and/or technology regulations • High-level professional writing and communications skills • Proofreading and copy-editing skills • Ability to prioritize work and define steps needed to achieve specified project outcomes • Tech savvy with familiarity with and/or ability to figure out most tech platforms/applications for communications, productivity and research • English as a first language • Advanced knowledge of Microsoft Office suite • Experience with buy side investors highly desirable Attributes • Energetic yet calm under pressure • Ability to deal with fluctuating work loads • Thrives when juggling many balls at once, with flexibility to adapt to continuously changing priorities • Structured and organized; proactive with an ability to navigate organizations to find solutions • Ability to deliver the highest level of quality even under time pressure, combined with strong analytical, conceptual problem-solving skills and excellent conflict resolution skills • Excellent time management • Exceptional attention to detail • Well-honed sense of discretion Start date for this position is ASAP. Working hours are flexible – within the bounds of deadlines, as is the location, with occasional face to face meetings required in central London. Please let us know your hourly rate. *Please note that this will be a self-employed contract*
4 days ago24 proposalsRemoteContent Creator & Social Media Manager for Moda Outdoor Living
Are you a creative powerhouse with a passion for crafting engaging content and captivating visual designs? Moda Outdoor Living, a premier construction company, is seeking a talented Content Creator & Social Media Manager with expertise in Instagram and media design to join our team. If you're ready to make a splash in the digital world and elevate our brand presence, we want to hear from you! Responsibilities: Develop and implement a dynamic content strategy tailored to our target audience and brand identity, with a primary focus on Instagram. Create high-quality, visually stunning content including photos, videos, graphics, and stories that showcase our construction projects, designs, and outdoor living spaces. Manage all aspects of our Instagram account, including content planning, posting, engagement, and community management to drive growth and increase brand awareness. Collaborate with the marketing team to align social media efforts with overall marketing objectives and campaigns. Monitor social media trends, audience preferences, and industry developments to identify new opportunities for content and engagement. Utilize analytics tools to track and analyze performance metrics, and leverage insights to optimize content strategy and drive results. Requirements: Proven experience in content creation and social media management, with a focus on Instagram. Strong visual storytelling skills and a keen eye for design aesthetics. Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, etc.). Excellent written and verbal communication skills, with the ability to craft compelling copy and captions. Knowledge of social media best practices, algorithms, and trends. Detail-oriented and highly organized, with the ability to manage multiple projects and deadlines effectively. Passion for outdoor living, construction, and design is a plus. Benefits: Competitive salary commensurate with experience. Opportunity to work with a dynamic and passionate team in a fast-paced environment. Flexible work arrangements, including remote work options. Potential for professional growth and advancement within the company. Access to resources and tools to support your creativity and career development. If you're ready to showcase your creativity and drive results in the world of social media, Moda Outdoor Living wants to hear from you! To apply, please submit your resume, portfolio showcasing your content creation and design work, and a cover letter outlining your relevant experience and why you're the perfect fit for this role to [Your Contact Information]. Join us in transforming outdoor spaces and creating unforgettable experiences for our clients!
3 days ago24 proposalsRemoteopportunity
Company profile for a barbershop in a 5 star hotel
Dear, I want to have a company profile consisting of the following: Prepare a Cover Page: Ensure it includes the company logo, company name, contact information, and the date of submission. Write an Executive Summary: Provide a succinct overview highlighting the business concept, core services, and unique selling points. Detail the Company Overview: Describe the business structure, history, and mission. List Services Offered: Clearly itemize the services to be offered at the barbershop, emphasizing premium and exclusive offerings suited for a luxury clientele. Profile the Management Team: Include short information of the recruitment profiles of team members, focusing on their industry experience, expertise, and qualifications. Conduct and Present Market Analysis: Analyze the hotel's clientele and detail how the offered services meet their preferences and needs. Outline the Operational Strategy: Describe client experience plans (booking platform), customer service policies, and proposed hours of operation. Develop a Marketing and Sales Strategy: Explain strategies for customer attraction and retention, particularly leveraging the hotel’s existing client base. Include price list Please include references of previous work, expected timeline to submit
13 days ago18 proposalsRemoteopportunity
Legal Advice on providing services to UAE
We are an online UK based tutoring company and require legal advice on launching in the UAE. Tutors require a permit to work their however we are online so need to look into this
22 days ago13 proposalsRemoteCustomer Service Specialist needed- $21/hr
I'm seeking a professional freelance customer service specialist to join our dynamic team. As a vital member, your primary responsibilities will revolve around promptly responding to inquiries and efficiently resolving issues across multiple communication channels, including phone, email, and chat. Your expertise will be instrumental in guiding and assisting customers with product or service-related inquiries, ensuring their satisfaction and fostering loyalty. Moreover, you will be entrusted with providing comprehensive information about our products or services to enhance customer experience and drive sales. Please note that this is not an opportunity for outsourcing projects; rather, we are seeking an individual to join us on a freelance basis. Compensation for this role is set at $21 per hour. If you are passionate about delivering exceptional customer service and possess the requisite skills, we invite you to apply and become an integral part of our team.
19 days ago37 proposalsRemoteAI Copywriting - prompt writing, iteration and manual editing
Hi there, We’re looking for someone UK based to help with ongoing work at an hourly rate of £15 per hour who: - Is a good natural copywriter and has a good sense for high quality copy - Has a solid understanding of SEO - Is experienced writing and iterating detailed AI prompts to generate high quality copy in a consistent tone of voice - Available to do ongoing work on an hourly basis - Bonus if you have experience utilising Airtable as a content management system including their AI generation If interested, please respond with: - Location - Earliest possible start date - Max available hours per week - A brief outline of your experience in generating and editing AI copy at scale - Any external profile (e.g. LinkedIn) or CV If you sound like you could be a good fit we’ll follow up with further details. Thanks! Type of copywriting: SEO Length of copy / word count: Medium / 500 words Subject: Event Services Knowledge of subject: Yes, but just an interest is fine Language(s): English Language level: Native (first language)
2 days ago20 proposalsRemoteGoogle Ads
I am looking for someone to manage my Google Ads budget. I have a web launch in 10 days where we anticipate a dip in ranking that we want to counter through PPC. My min monthly budget is £4000 and we are currently getting about 40 conversions per month. If succesful we are looking for someone to manage this long term. Is this something you can help with as its such short term?
a day ago53 proposalsRemoteCampaign Manager/ Executive (marketing/ media
We are a dynamic advertising team looking for a Junior Campaign Manager to join us. This entry-level role is perfect for recent graduates or individuals new to the media field, offering a fantastic opportunity to grow within the marketing and advertising industry. Key Responsibilities: - Set up and optimize advertising campaigns across various platforms, including Reddit, LinkedIn, and Meta, programmatic & X. - Collaborate on creative setup for campaigns. - Conduct basic analysis and reporting on campaign performance. - Offer recommendations based on campaign data. - Initially, the role is not client-facing, but there is potential to grow into this aspect over time. Qualifications: - No previous experience in campaign management necessary; all relevant skills will be taught. - Any experience or background in social media, media, or marketing is beneficial but not required. - Enthusiasm for learning and progressing within the digital marketing sector. - Excellent work ethic and a proactive attitude. What We Offer: - A flexible, remote working environment. - A clear path for career advancement within the company. - Comprehensive training in all aspects of campaign management, digital marketing, and beyond. - A supportive team that values hard work and creativity. *Scope of Role: The role's scope may expand beyond media campaign management to include broader digital marketing activities. Training will be provided accordingly, ensuring our team members are equipped to handle a variety of marketing tasks. How to Apply: Please submit your resume along with a brief cover letter explaining why you are a good fit for this role and your interest in marketing
15 days ago25 proposalsRemoteopportunity
Web Development Project Manager
I run a small web development firm that develops custom web applications and websites. We are growing and getting new customers each month. We are looking for a web development manager to join our remote team. Our developers are based in the far east and all have good English. Our customers are in UK and USA. You have experience and knowledge of: Web development project phases Excellent understanding of PHP coding, MySQL databases, web hosting, DNS, websites, design Translating customers needs into clear tasks for developers Interfacing directly with technical developers Ensuring developers are motivated Interfacing with non-technical customers Ability to test what developers have done and provide clear feedback Ensuring development tasks are chased and completed Ensuring urgent tasks are progressed Ensuring customers are updated with status and progress Generating development tasks from proposals Assisting developers with problem solving Work remotely with remote developers and remote customers Available to interact with customers in UK and USA during their working day Excellent written and verbal English Available for phone or video calls with customers Ability to create short demo videos for customers. Please, no AI responses.
20 days ago39 proposalsRemoteBook Product Manager for Bestseller Launch
We are seeking a highly experienced and dynamic Book Product Manager to spearhead the creation and launch of a management book poised to become a bestseller in 2024. This role is for a driven individual accustomed to high-pressure, demanding environments, with a proven track record of delivering exceptional results. The ideal candidate will build and manage a dedicated team to fulfill a comprehensive list of deliverables, ensuring the seamless execution of each stage of the book’s development, from inception to post-launch marketing. You will play a pivotal role in transforming a book idea into a widely recognized and commercially successful product. We expect you to have an entrepreneurial mindset with the ability to take charge and navigate complex project landscapes. You should be comfortable engaging with high-profile industry experts and possess a network that includes contacts at esteemed media outlets, such as MIT, TechCrunch, Harvard Business Review, Forbes, and other reputable platforms in the management sphere. Key Deliverables : Create and lead a team in charge of the following: Writting Services Manage collaboration with a top-tier ghostwriter to: 1. Organize text revisions 2. Develop a cohesive book idea into a polished professional positioning and roadmap 3. Conduct and transcribe content interviews with testimonials that will be added into the book, transforming them into a compelling manuscript 4. Manage a series of revisions to fine-tune the manuscript Publishing Services Build a publishing team to: 1. Oversee a thorough proofreading process. 2. Direct the creation of the book cover design, offering multiple options and accommodating revisions. 3. Manage the interior layout design 4. Manage the eBook conversion process. 5. Handle copyright and ISBN registration, with the choice to publish under our company’s imprint or the author’s. 6. Arrange formatting, publishing, and distribution through major booksellers, including Amazon. 7. Secure up to 1000 author copies of the book. 8. Coordinate the production and distribution of the audiobook version. 9. Communicate distribution limitations, with a focus on solutions for international dissemination. 10. Manage international distribution. Translation Rights with foreign publishers 1. Offer exclusive representation for translation deals for two years. 2. Partner with foreign rights agents to negotiate with foreign publishers. 3. Ensure the author receives 60% of any advance and royalties from foreign sales. Marketing Services 1. Craft a customized marketing plan aimed at making the book a bestseller. 2. Generate social media graphics and articles for promotional campaigns. 3. Construct a media-ready press kit for high-caliber coverage. 4. Orchestrate book launch week activities, maximizing visibility and impact. 5. Execute network outreach and provide email templates to boost the launch. 6. Obtain Amazon reviews of high quality 7. Organize a Goodreads giveaway. 8. Secure interviews and coverage through media and podcast outreach, targeting high-standard management outlets such as MIT, TechCrunch, Harvard Business Review, Forbes, and other reputable platforms in the management sphere. 9. Manage submissions for professional book reviews. 10. Regularly publish content on platforms like LinkedIn to maintain engagement. 11. Administer Amazon Advertising campaigns, utilizing allocated budgets effectively. 12. Deliver weekly progress reports and compile a comprehensive final coverage report. 13. Develop a book landing page with an enticing lead magnet and a strategic email sequence. Candidate Profile The individual we seek will have the following attributes: - A high-performing, meticulous project manager with experience in book launches. - Exceptional organizational skills and the ability to manage complex projects with multiple components. - A strong communicator with the ability to lead and inspire a team. - Established connections with high-standard media outlets in the management domain. - A strategic thinker with a keen eye for market trends and promotional opportunities. - Experience in budget management and resource allocation to maximize project ROI. How to Apply: If you are ready to take on the challenge of delivering a management book that will dominate the bestseller lists in 2024, please send your CV, a cover letter detailing your relevant experience, and a portfolio showcasing previous book launches or similar projects you have managed to pm.book24@gmail.com We are excited to welcome a Book Product Manager who can elevate our vision and drive this project to unprecedented success.
15 days ago7 proposalsRemoteopportunity
Affiliate Website Development - NodeJs/MongoDb
I am seeking an experienced web developer to build an affiliate marketing website using NodeJs, ExpressJs and MongoDB. The website will have 3 distinctive panels for users, affiliates and administrators. The user panel will allow users to browse products/services and use affiliate discount codes at checkout. The affiliate panel will permit affiliates to track referral links, monitor commission earnings and manage accounts. It will incorporate functionality for affiliates to generate unique tracking links with their affiliate ID embedded and also distribute time-bound promotional discount codes to users. The administrator panel will give admins full control over managing site content, products/services catalogue, affiliate profiles, reports and analytics. It must facilitate adding/removing products, editing affiliate commission rates and tracking sales & revenue in depth. User accounts and personalization features like wishlists, orders history etc are also important. The site architecture should be flexibly designed based on a MVC pattern. Data models will include users, affiliates, products, orders etc. Advanced reporting on referrals, sales, top affiliates etc through integrations with Google Analytics is desired. Performance audits and adherence to coding best practices for NodeJs is expected. Initial website launch with core functionalities and subsequent enhancements in iterations will be the approach. Examples of existing successful affiliate marketing platforms can be referred for references. OR Option 2: We are seeking a skilled freelancer to develop an affiliate website using Node.js/MongoDB. The website will have three panels: a user panel, an affiliate panel, and an admin panel. The user panel will allow users to register, login, and manage their affiliate links and purchase discount codes. The affiliate panel will allow affiliates to register, track their earnings, and generate their unique affiliate links. The admin panel will allow the admin to manage users, affiliates, and transactions. The website should have a modern and professional design, and it should be fully responsive across different devices. It should also include features such as a payment gateway, email marketing integration, and analytics. The freelancer should have experience in developing similar websites and should be able to provide a detailed project plan and timeline for the development. The project should be completed within a reasonable timeframe and budget. If you are a skilled freelancer with experience in Node.js/MongoDB and have the ability to deliver a high-quality affiliate website, we would love to hear from you. Please submit your proposal, including your portfolio and estimated cost, for consideration.
2 days ago27 proposalsRemoteVirtual Assistant / PA Ongoing
We are looking for a virtual assistant/PA (MUST BE UK BASED) that can work remotely and assist with a range of administrative/telephony support services for one of our VIP clients as and when required. Our typical requirements would be as follows: • Provide customer service as first point of contact • Answer emails and take phone calls • Make travel arrangements. • Schedule and cancel appointments. • Conduct online research • Prepare presentations according to instructions given .• Manage a contact list • Organise and manage a calendar and set reminders The ideal candidate would have a great command of the English language and have a pleasant telephone manner as well as being extremely organised and professional. An NDA agreement would need to be signed for data protection purposes. Calls can be diverted to the individual directly along with a work email address.
20 days ago85 proposalsRemoteUK B2B EMAIL DATA
We are looking for IT Managers within UK companies with the below fields Contact Name Job Title - Network Manager / IT Manager / IT Director Company Name Company Sector - This is essential (Financial / Manufacturing / Warehouse / Travel & Tourism / Retail / Hospitality etc). Email Address (NAMED EMAIL ADDRESS - NO PERSONAL GMAIL / YAHOO ETC) Phone Number (if available not essential) Please provide a count of available data. Thanks, Jake
4 days ago62 proposalsRemoteI need landing page content writer
I need to update one of the service based landing pages on my website, so looking for someone who has experience write landing page content.
9 hours ago33 proposalsRemoteProjecct in Venice
I'm seeking a creative individual to join me in designing three architectural elements for Venice's resilience project. I've already begun the process, and now I need someone with fresh ideas and a keen eye for design to help me, Im taking on the challenge of rising sea levels in Venice. Drawing inspiration from both old ideas and new techniques in architecture. i need help urgently. thanks
13 hours ago12 proposalsRemoteopportunity
Manual Targeted Backlinks
READ CAREFULLY BEFORE YOU APPLY. GENERIC PROPOSAL WILL BE REJECTED IMMEDIATELY I am looking for a 5-10 manual high-quality backlink with these anchor texts: "ecommerce ppc agency" "ecommerce ppc management" "ecommerce ppc services" from relevant sites through high-quality guest blogs.
19 days ago22 proposalsRemoteEdit Landing Page in GHL
I have an existing 2-step landing page with copy and images, but I do not like how it looks. I'm seeking an experienced landing page builder familiar with Go High Level who can help me make the landing page more modern and attractive.
8 days ago19 proposalsRemoteFacebook and youtube pages
I need a social media freelancer with live streamimg experience to set up and manage 2 social media accounts for at least 3 weeks, interested please contact asap with link to profile of accounts managed. price can be negotiated based on experience and quality of work
3 days ago20 proposalsRemoteWebsite Redesign and Service Page Upgrade
I need an adept website designer to enhance my existing website. Major changes that I seek include: - A complete update to color scheme and typography. Oldcolor schemes seem dull to me and typography needs to become more eye-grabbing. - Improvements in layout and navigation. The aim is to make it more user-friendly so that clients can easily find what they’re looking for. - Enhancements in visual elements and graphics. I want the website to look modern and visually appealing. - Content update to keep site relevant and optimise on-site SEO to improve our search rank. More specifically, changes need to be effected on the 'About Us', 'Services', 'Products', 'Contact Us' and the landing pages. For the 'About Us' page, I want inclusion of our company history and background, as well as our mission and values. Skills required: - Web design - Graphic design - SEO optimization - Content writing, and - Good understanding of UI/UX trends. Experience in managing similar projects is a must.
a month ago25 proposalsRemote