Service Level Management Projects
Looking for freelance Service Level Management jobs and project work? PeoplePerHour has you covered.
Managed Services - IT Support Specialist/Admin Executive
The IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers’ environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Responsibilities: Operations: · Triage tickets per specified severity levels · Refer/ escalate customer issues to the appropriate level of support, as needed · Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations · Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems · Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required · Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) · Perform account management services – User Account creates/disables/terminations/name changes, etc. · Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs · Distribute scheduled reports to customers as required · Supporting end-users by diagnosing and resolving computer hardware, network, and application issues · Assist with cross-training of other team members, as needed · Perform other tasks as assigned by management Qualifications Education and Training · High school diploma required; college degree strongly preferred · Relevant entry-level certifications preferred: o Google IT Support Professional o CompTIA A+, Network+, Security+ o Microsoft MTA o ITIL v3 Foundation Experience · 0-3 years in a technical support role · Experience providing customer support · Experience in 24x7x365 Managed Services preferred · Experience using ITSM and Monitoring toolsets Skills · Highly analytical thinker and troubleshooter · Detail oriented with excellent documentation and communication skills · Self-motivated, passionate about technology, with the desire to learn new things · Ability to use and troubleshoot Microsoft Windows, Office, Office365, and macOS · Foundational understanding of operating systems and servers, both physical and virtual Experience working with active directory to perform basic tasks, such as user creation and password resets
7 days ago27 proposalsRemoteopportunity
I need an expert on Go High Level
We are seeking an experienced expert on Go High Level to maximize the functionality of our platform. With a proven track record of success, you will play a crucial role in launching multiple projects. Your expertise will help us achieve our goals and take our platform to new heights. If you have a deep understanding of Go High Level and are eager to contribute your skills, we would love to hear from you. Please submit your proposal outlining your experience and qualifications.
9 days ago8 proposalsRemoteUnreal engine developer wanted
we require the services of an UNREAL developer in order to act as a level designer DO NOT respond if the rate is not to your liking ,if you do not have RELEVANT PAST WORK or if you do speak english for more details a short chat will clarify everything
18 hours ago7 proposalsRemoteI need a Marketing Manager that manages my website
I'm looking for a UK based Marketing Manager to manage my website. Site is built on Wordpress WooCommerce Tasks to undertake: 1. Increase sales for both online purchases and enquiries (We offer supply only and a full measure and install option) 2. Keep the website up to date with photos and pages 3. Come up with and implement new ideas to build the business Ideal candidate would have experience in running sites and building brands. UK Based Budget: Open to suggestions
4 days ago29 proposalsRemoteurgent
Remote Call answering service
I’m temporarily in need of someone to answer customer calls, Book in appointments and overall Diary management for one part time technician. You do not need to live in the UK but must be able to answer calls in uk time 9am-5pm, Monday-Friday and be fluent in English to a high level. 10% commission per job booked in and carried out. Average job price is £140. Averaged 100 calls per month.
2 days ago54 proposalsRemoteExpires in 27ANGULAR AND MEAN STACK SENIOR LEVEL POSITION
We are currently seeking experienced individuals for Angular and Mean Stack Senior Level Positions. As part of our dynamic team, you will play a crucial role in developing innovative solutions and pushing the boundaries of technology. If you have a passion for Angular and Mean Stack development and are eager to work on cutting-edge projects, we want to hear from you. https://docs.google.com/document/d/19eMIOafboWqWJSFOm3WcboGZNnLWZ_GoGBEql7hPYk0/edit
7 days ago53 proposalsRemote30 White Noice Files with exacly the same level of decibel
Hi, I need 30 white noise audio files created. They all have to be the same level of decibel (no one can be louder than others). 30 seconds long and the end must perfectly fit to the beginning (meaning that when the sound is on repeat, there is no saying where it begins or ends). Some could be washing machine, rain, ocean waves, water dripping, vacuum cleaner, crickets, fireplace burning wood, bees, metronome etc. Looking forward to hear your ideas. Still deciding on adequate file type. Best, Boris
2 days ago3 proposalsRemoteSEO Service for my News Site
Hello, I am looking for any seo experts to work with on my news site : usanews.net I want to get rank my website on any news related keyword within 3 months on top #3 Please setup your proposal in this format. Otherwise please dont send me any proposal cos l will refuse them. I can rank your usanews.net site with "xxxxxxx" keyword on #3 within 3 months. Or l will refound your money. I ask just one keyword, one promise. nothing else. if you cant do your promise l will ask refund. My budget is 100 usd for each month and l will ask 300 usd refund if you cant reach your promise. You will / can offer any keywords with min of 100.000 volumes.
16 hours ago24 proposalsRemoteurgent
Chaffeur services to France return...
Polite, excellent ,experienced driver, with comfortable, efficient SUV or Sedan in good statutory working order; to collect two adults on May 17th at Dover, take them to Cannes; and collect them for similar return journey on May 21. Collect at Dover address at time to be arranged... Collect at Cannes address at time to be arranged... Petrol and Ferry costs to be paid by customers...
3 days ago0 proposalsRemoteExpires in 27opportunity
FInance and Budget Accountant
• Production of management accounts at frequencies and specification determined by organisational requirements. Produce commentaries and monitor budgets • Creation of ad hoc reports for Senior Management, the Finance Committee and the NEC as required by operational requirements • Produce the year end accounts for the Financial Report • Production of annual returns to the Certification Officer • Assist with the coordination of budget processes • Administer the external annual audit processes • Assist in production of long term financial plans subject to organisational requirements • Production and filing of the VAT return and Corporation tax • To ensure all service level agreements are adhered to by the department, and developed where necessary
8 days ago13 proposalsRemotePrepare Management Accounts
• Production of management accounts at frequencies and specification determined by organisational requirements. Produce commentaries and monitor budgets • Creation of ad hoc reports for Senior Management, the Finance Committee and the NEC as required by operational requirements • Produce the year end accounts for the Financial Report • Production of annual returns to the Certification Officer • Assist with the coordination of budget processes • Administer the external annual audit processes • Assist in production of long term financial plans subject to organisational requirements • Production and filing of the VAT return and Corporation tax • To ensure all service level agreements are adhered to by the department, and developed where necessary
8 days ago19 proposalsRemoteEmails for London based Serviced Offices
Hi, I'm looking for email addresses for: Job title: Managing Director or House Manager or Operations Manager or Facilities Manager or Catering Manager or Client Services Manager Location: London Maximum 2 contacts per company Company Type: Serviced Office Companies or Co-Working Office Companies Examples of Serviced Office Companies https://www.foraspace.com/london-workspaces/white-collar-factory?utm_source=google&utm_medium=local&utm_campaign=white-collar-factory https://workersleague.com/locations/bonhill-coworking/ Number of emails: As many as possible for £40 Please send me a small sample so I know you have understood the requirement. Thankyou Pam
11 days ago21 proposalsRemoteProject Management Platform
Lightweight, light or dark appearance, slick minimal design. Something "easy to spot" where task will be grouped (for example as per department marketing, R&D etc) and could be assigned even to people in other departments. Color coding. Urgency level marks. Google and Apple Calendar import to block spots in platform calendar. Views: Task view Project View (group of tasks created or assigned under a project) Dashboard view (group of views defined by user that are most important to him/her - example tasks showed by deadline, all task assigned by X person etc) Calendar view Ability to set notifications Chat with task/project memebers under tasks (comments) Ability to upload files (printscreen, audio etc) to a task or it's comment. Moving tasks and their contents between stages of production. Roadmap.
2 days ago8 proposalsRemoteEcommerce Site for Multifarious Services
I'm looking to create an ecommerce platform dedicated to selling services across multiple categories. I have different categories of services that will be offered, and I need to ensure that the site is designed in a way that allows users to easily navigate through them. The platform will also need to integrate Apple Pay as a method of payment. As a freelancer, you should have: prepare a business plan prepare business requirement A proficiency in ecommerce web design and development Experience in creating platforms for selling services A solid understanding of user interface and user experience design to ensure easy navigation through the various service categories Demonstrated ability to integrate Apple Pay into ecommerce sites. Your bid should include examples of similar projects you've completed in the past.
5 days ago18 proposalsRemoteAccount Manager
Role Overview: The Account Manager is responsible for maintaining strong client relationships, understanding client objectives, and overseeing the successful execution of digital marketing campaigns. Key Responsibilities: Serve as the primary point of contact for clients, ensuring clear communication and understanding of their needs. Develop and maintain strategic account plans, outlining campaign objectives, timelines, and deliverables. Collaborate with internal teams to develop and implement digital marketing strategies aligned with client goals. Monitor campaign performance, analyze data, and provide regular reports and insights to clients. Proactively identify opportunities for account growth and upsell additional services or solutions. Requirements: Bachelor's degree in marketing, communications, or a related field, or equivalent experience. Proven experience in account management or client services within a digital marketing agency. Strong communication, negotiation, and problem-solving skills. Ability to multitask, prioritize tasks, and work effectively under pressure. Understanding of digital marketing principles and familiarity with relevant tools and platforms. Scheduled hours may vary, part-time up to 20 hours per week to start with a possibility to increase, but an ongoing consistent project.
8 days ago21 proposalsRemoteBusiness devlopment Manager
We are looking for a passionate and driven Business Development Executive to join our team and spearhead the sales of our smartphones! About the Role: In this exciting role, you will be responsible for driving sales of our smartphone range by developing and nurturing relationships with key clients and partners. You will be a strategic thinker with a proven track record in exceeding sales targets. You will play a vital role in expanding our market reach and brand awareness for our smartphones. Responsibilities: Identify and develop new business opportunities for our smartphone range. Build strong relationships with potential and existing clients, including retailers, distributors, and carriers. Conduct product presentations and demos, highlighting the unique features and benefits of our smartphones. Negotiate and close sales deals, achieving set sales targets. Prepare and deliver sales proposals and presentations. Track market trends and competitor activity. Develop and implement effective sales strategies to achieve market share growth. Participate in industry events and trade shows.
3 days ago4 proposalsRemoteBusiness devlopment Manager
We are looking for a passionate and driven Business Development Executive to join our team and spearhead the sales of our smartphones! About the Role: In this exciting role, you will be responsible for driving sales of our smartphone range by developing and nurturing relationships with key clients and partners. You will be a strategic thinker with a proven track record in exceeding sales targets. You will play a vital role in expanding our market reach and brand awareness for our smartphones. Responsibilities: Identify and develop new business opportunities for our smartphone range. Build strong relationships with potential and existing clients, including retailers, distributors, and carriers. Conduct product presentations and demos, highlighting the unique features and benefits of our smartphones. Negotiate and close sales deals, achieving set sales targets. Prepare and deliver sales proposals and presentations. Track market trends and competitor activity. Develop and implement effective sales strategies to achieve market share growth. Participate in industry events and trade shows.
3 days ago2 proposalsRemoteopportunity
Service Terms and Conditions for an upcoming e-service app
England and Wales Qualified Solicitor required to to draft service terms and conditions. I'm requesting draft service terms and conditions for an upcoming e-money service app. I'm currently onboarding with Plaid, a financial service company that will provide solutions for Open Banking (bank–to–bank transfer) and Identity Verification (IDV). The service terms and conditions are required for onboarding with Plaid, as we aim to partner with a few more companies before going live; these terms and conditions will require further amendments to ensure they are fully compliant and aligned with our end product/service. I will provide more details and resources to help draft the T&Cs.
14 days ago9 proposalsRemoteExecutive assistant
Hello, we are looking for assistance for our team that will be working out of London in the Summer. The main responsibilities would include: Finding a co working space/ small serviced office for the members. Managing travel and other administration tasks. Managing personal request for the managing director during their stay Candidate must be based in London
a day ago7 proposalsRemoteopportunity
Sustainable packaging service - needs appointment setter
**Telemarketing Opportunity: Join Our Mission to Combat Plastic Pollution!** Are you a charismatic telemarketer who knows how to break the ice over the phone? Do you possess a unique personality that engages people effortlessly? If so, we have an exciting, ongoing project just for you! **Make a Difference While You Earn** Do you care deeply about the environment? Imagine being part of a movement to reduce plastic pollution. We’re dedicated to replacing plastic bags with recyclable materials at no extra cost, and we need your help to spread the word. This isn't just a job; it's a chance to do something beneficial for the planet while earning an income. **Flexible Working Hours & Manageable Targets** Enjoy the freedom to work flexible hours throughout the month with fixed, easily achievable targets. We don’t require you to make any sales. Your role is to reach out to customers and those who have shown interest you get them to fill out a form to receive our sample pouch packs- posted to their door by our samples dept! **About Our Product** Our sample packs include recyclable and compostable bags and pouches, primarily for food brands, made with plant-based inks. We offer a sustainable alternative to non-recyclable plastic and stickers that end up in landfills. Plus, we provide free packaging design to enhance brand professionalism and marketability, helping brands make their way into supermarkets and expand their business. **Your Role** All you need to do is encourage clients to fill out an online form to request these innovative sample packs. Our team handles the rest, sending out the packs directly. You'll be compensated for every batch of 30 sample packs distributed, with the potential to scale up significantly based on your success. **It’s Scalable & Ongoing** This role offers great scalability and the opportunity for ongoing engagement, catering to the vast demand for sustainable packaging solutions. Ready to start making a significant impact? Get in touch with us today and join our mission to reduce plastic pollution. Let’s work together to make the world a cleaner, greener place. Good luck!
3 days ago13 proposalsRemote