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Systems & Compliance Administrator (Freelance Virtual Assistant)
Systems & Compliance Administrator (Freelance Virtual Assistant) Location: UK Based (Essential) Hours: Approximately 2–3 hours per day (35–40 hours per month) Contract: Freelance / Independent Contractor About the Role This role supports the Operations Manager by maintaining operational systems, trackers and administrative processes to ensure Integrated Treatment Services (ITS) runs efficiently and compliantly. ITS is a UK Speech and Language Therapy service working with schools, therapists and families nationwide. We are seeking a highly organised administrator to support day-to-day operations. The role focuses on maintaining systems, monitoring processes and coordinating administrative tasks rather than making operational or clinical decisions. Applicants must be UK based. Hours of Work • Approximately 2–3 hours per day (35–40 hours per month) • Availability required for approx. 1 hour morning and 1 hour afternoon • Primarily term time only, with occasional holiday project work Key Responsibilities Systems & Compliance • Maintain operational trackers (caseloads, supervision, compliance) • Monitor therapist compliance (HCPC, DBS, insurance) • Flag overdue supervision, documentation or compliance issues Case Notes & Records • Monitor case note uploads and flag missing records • Maintain and archive caseload folders • Support case note audit preparation Training & Framework Support • Maintain training attendance records • Support training administration and certificate tracking • Assist with ITS Connect and Write Framework tracking Administration & Documentation • Format documents and maintain templates • Prepare operational documentation and contracts • Manage electronic filing systems Website & Systems • Update WordPress website and online resources • Complete weekly systems checks • Identify and report system issues Data & CRM • Maintain CRM databases • Organise data for marketing and reporting • Support internal documentation and templates Recruitment & Finance Support • Maintain recruitment trackers and onboarding admin • Support invoicing processes and accounts requests General Support • Provide administrative support to the Operations Manager • Undertake additional duties to support business operations Experience (Desirable) • Google Workspace (Docs, Sheets, Drive) • Microsoft Word & PowerPoint • WordPress • CRM systems • Zoom / Microsoft Teams • Spreadsheet and database management, Eventbrite We Are Looking for Someone Who • Is highly organised and detail-focused • Enjoys working with systems and processes • Is confident using spreadsheets and databases • Can manage multiple tasks independently • Is reliable, consistent and adaptable • Has strong written communication skills Clinical Knowledge Clinical knowledge is not required. This is an administrative role with no clinical decision-making. Applicants Must • Work as a freelancer / independent contractor • Hold (or obtain) appropriate insurance • Sign a confidentiality agreement and comply with GDPR. Provide minimum 4 months notice period Safeguarding & Data Protection ITS works with children and young people. The successful applicant must: • Hold or obtain a DBS check • Follow strict GDPR and confidentiality procedures • Handle sensitive information securely at all times This role involves administrative oversight only and no clinical responsibilities
11 hours ago10 proposalsRemoteopportunity
Reddit & Creator Community Research Specialist
We are looking for a Reddit and creator community research specialist to help us find relevant online communities for a new direct fan messaging app for creators. The app helps creators monetize direct fan conversations, manage private fan communication, and keep more control over their audience. This role is NOT for fake reviews, spam, fake testimonials, or rule-breaking promotion. We need someone who understands Reddit and online communities properly. Your task will be to research where adult-friendly creators, OnlyFans creators, Fansly creators, webcam models, and independent online creators discuss their problems, tools, platforms, monetization, fan messaging, and creator business. Main tasks: Find relevant subreddits for creator research Find relevant forums, Discord servers, Telegram groups, Facebook groups, and other creator communities Read and summarize the rules of each community Identify where we can ask for feedback transparently Identify where promotion is not allowed Collect common creator pain points around fan messaging, OnlyFans, agencies, chat operators, bots, fake conversations, and monetization Suggest post ideas that are respectful, transparent, and allowed by the community rules Help us understand how to approach creators without spamming Deliverables for the first test milestone: 50 relevant creator communities, subreddits, forums, groups, or platforms Rules summary for each important community 20 post or comment ideas we could use for feedback/research 20 common creator pain points found from community research Short report explaining which communities are most promising and why Important rules: No fake reviews No fake testimonials No spam No pretending to be an independent user No misleading comments No bot activity No breaking subreddit or group rules No contacting minors or questionable accounts Only adult/18+ creator communities where appropriate Ideal candidate: Strong Reddit knowledge Experience with online community research Familiar with creator communities, OnlyFans/Fansly/Fanvue creators, webcam models, or influencer communities Good English writing skills Able to summarize rules and community culture clearly Able to work independently and provide organized research in a spreadsheet or document When applying, please answer: Have you done Reddit or community research before? Have you worked around adult/NSFW creator communities before? Which platforms would you research besides Reddit? Do you understand that we do not want fake reviews, spam, or fake testimonials? How would you find communities where creators discuss monetization and fan messaging? What is your price for the first test milestone?
10 days ago17 proposalsRemoteopportunity
WhatsApp Business automation setup in WATI (chatbot menu + Meta
We are a UK commercial and claims consultancy serving the construction sector (NEC, JCT and FIDIC contracts). We want to use WhatsApp as a first point of contact for enquiries, with an automated menu that routes people to the right service and captures their details for follow-up. Objective Set up a working WhatsApp Business automation in our existing WATI account: an interactive menu that greets enquirers, lets them choose a service, captures their details, and hands the conversation to me. Plus a small set of Meta-approved message templates for confirmations, reminders and follow-ups. What's already in place (so you don't need to redo it) • WhatsApp Business access approved for the business • WATI account set up (currently on trial) and linked • Business verified with Meta • Draft copy for the menu, the service replies and all message templates — I will provide these; your job is to build them, not write them Scope of work / deliverables 1. Build an interactive list-message menu (welcome message + 5 options: Consultancy service, Provision of QS support, Adjudication support, Expert witness service, Something else) in WATI's chatbot/flow builder. 2. Configure the tailored reply for each menu option, capturing the enquirer's name, organisation and a brief description of their matter. 3. Set up the conversation to hand off to my Team Inbox after details are captured, with a sensible fallback message and business hours. 4. Create and submit 4 message templates to Meta for approval (2 Utility, 2 Marketing) — copy provided. Confirm all are approved and usable. 5. Set up the reminder template with Confirm / Rearrange buttons correctly wired. 6. Test the full flow end to end on a live device and walk me through how to edit it myself afterwards.
22 days ago48 proposalsRemoteopportunity
AI Video Artist Needed – Photorealistic Cinematic Sequences
Looking for an experienced AI video artist with strong experience using Google Veo, Kling AI, Runway, Pika and related cinematic AI tools to create approximately 12 photorealistic video sequences for a feature film. We're looking for an experienced AI video creator to collaborate on a feature film project. The role involves creating approximately 12 cinematic AI-generated video sequences, each between 30 and 350 seconds in length, using two live-action cast members as the basis for the scenes. This is not a typical social media or marketing project. The goal is to produce photorealistic, cinematic-quality footage suitable for integration into a professionally produced feature film. Experience with some or all of the following is preferred: Kling AI Google Veo Runway Pika Midjourney Nano Banana (or similar image-generation workflow) Topaz AI ComfyUI (advantageous) Adobe After Effects / DaVinci Resolve for compositing and finishing Ideally, you'll have experience creating: Photorealistic human performances Consistent characters across multiple shots Cinematic camera movement High-quality environment generation Professional compositing and integration Please send: Examples of your best AI video work The software and workflow you use Your estimated turnaround time Your day rate or project rate Any experience working on film or television projects This is potentially the first stage of a much larger collaboration, with additional sequences planned as the project develops. Please only apply if your work is genuinely cinematic and photorealistic. Please read before applying Please write your proposal yourself. Generic AI-generated responses or copy-and-paste applications make it difficult to identify suitable candidates and are unlikely to be considered. To help us shortlist applicants, please include the following in your response: 1. Which AI video tools do you use most? (e.g. Kling, Google Veo, Runway, Pika, ComfyUI, etc.) 2. Have you created photorealistic videos longer than 30 seconds with consistent characters? 3. Have you integrated AI-generated footage with live-action footage? 4. Please include links to your three strongest examples of cinematic AI work. 5. In a few sentences, explain why you think you're the right fit for this project. Applications that clearly demonstrate relevant experience and have been written personally will be prioritised. Budget to be confirmed.
16 days ago23 proposalsRemoteAPPOINTMENT SETTING FOR NURSERY MILK SERVICE
Project Overview Bright Start Milk is a newly approved Nursery Milk Scheme agent helping nurseries across the UK receive government-funded milk for children under 5 years old. We are looking for an experienced telesales professional to contact nursery settings, introduce our service, and arrange appointments with nursery managers, owners, or decision-makers. This is an excellent opportunity for a confident appointment setter with experience in B2B telemarketing, education, childcare, or healthcare sectors. What We Do Bright Start Milk helps nurseries: • Access government-funded milk through the Nursery Milk Scheme Free Milk delivery service from local dairies • Reduce administration and paperwork • Receive friendly, local support • Manage their milk claims efficiently Promote local dairies will be delivering not large corporations Your Role • Call nurseries from our supplied database • Introduce Bright Start Milk professionally • Identify the decision maker Identify current supplier • Explain the benefits of switching to Bright Start Milk • Book telephone or online appointments for our Director • Maintain accurate call notes and outcomes • Follow up interested prospects where required We Provide • Target nursery database • Email templates • Sales script and FAQs • CRM/tracking spreadsheet • Full briefing on the Nursery Milk Scheme Ideal Candidate • Previous telesales or appointment-setting experience • Excellent spoken English • Professional telephone manner • Comfortable speaking with nursery managers and business owners • Self-motivated and target-driven • Experience using CRM systems is beneficial Project Scope Initial trial campaign: • 500 nursery calls per month • Minimum target: 25 qualified appointments per month • Ongoing work available for the right candidate Bonus structure per qualified appointment sat and successful switch. Please Include In Your Proposal Relevant telesales experience Experience booking B2B appointments Your expected hourly or daily rate Estimated calls per hour Any experience within childcare, education, healthcare, or government-funded services We are seeking a long-term freelancer who can help us build relationships with nursery settings and support our growth plans throughout 2026 and beyond. We look forward to hearing from you.
a month ago15 proposalsRemoteopportunity
UK Commercial Litigation Solicitor
We are looking for an experienced UK Commercial Litigation Solicitor to provide urgent legal advice regarding a dispute with our third-party fulfilment and warehousing provider. This is a business-to-business commercial contract dispute governed by the laws of England and Wales. Background We entered into a signed fulfilment and warehousing agreement with a UK third-party logistics (3PL) provider. The agreement contains an express clause requiring 30 days' written notice for termination by either party. On 27 June 2026, we served written notice to terminate the agreement in accordance with the contract. On 30 June 2026, the fulfilment provider confirmed in writing that: Friday, 3 July 2026 would be the final day they would dispatch our customer orders. They were still reconciling and packing our inventory. They could only "try" to have our stock ready for collection. They anticipated that multiple collections might be required. Our concern is that the provider intends to cease providing the contracted fulfilment service only six days after receiving our contractual notice, rather than continuing to perform the agreement throughout the agreed 30-day notice period. We require urgent legal advice on whether the provider is entitled to end the service before the contractual notice period expires, whether this amounts to a breach of contract, and whether we have grounds to recover the financial losses arising from these actions. Advice Required We require an experienced solicitor to review: The signed fulfilment agreement. The contractual termination provisions. Email correspondence. The actions taken during the notice period. Our legal position. Any potential breaches of contract. Our prospects of recovering financial losses. Specifically, we require advice on: Whether the fulfilment provider has complied with the contractual 30-day notice provisions. Whether they were required to continue performing the agreement throughout the notice period. Whether ending the fulfilment service after only six days constitutes a breach of contract. Whether requiring us to collect our stock before the expiry of the contractual notice period is lawful. Whether we have grounds to recover financial losses, including additional transport, fulfilment costs, lost sales and other consequential losses where recoverable. Whether a Letter Before Claim should now be issued. What immediate steps we should take to protect our legal position before collecting our stock. Documents Available Please only apply if you have experience in: Commercial contract disputes Commercial litigation. Warehousing and logistics agreements. Third-party fulfilment (3PL) contracts. Recovery of commercial losses. Please include details of your relevant experience, similar matters you have acted on, your hourly rate or fixed-fee proposal, your availability for an urgent consultation, and whether you would be able to continue acting for us should the matter proceed beyond the initial advice. Timescale This matter is urgent. We are looking to appoint a solicitor immediately and would ideally like an initial consultation within the next 24 hours. Our objective is to establish whether the fulfilment provider has breached the agreement, protect our legal position before our stock is collected, and recover any financial losses arising from any proven breach.
10 days ago12 proposalsRemoteLegal advice Employment law employer negligence accident at work
** Must be a qualified solicitor registered with SRA ** Looking to understand how to best move forward with legal action for a past work accident, and what are the steps involved, rough costs, time frames etc. Is employee negligence / breach duty of care the best (as in most likely) legal avenue? Need to understand the time limits – I didn’t find out the cover up until a copy of my medical records were obtained in 2024. Does the fact that the company covered up the accident and denied me life saving medical care offer and avenue and also nullify the personal injury claim ? I have no desire at this stage to explore legal action against my past solicitors. Is an employer legally required to provide medical assistance to an employee who sustains a serious injury, and do they also have a legal obligation to ensure that a certain number of staff members are trained in first aid? Happy to communicate in writing or phone call etc. I suffered a workplace accident that was not my fault and the company admitted liability, however due to workplace accidents being rife the company (to be confirmed) deliberately tried to cover up and downgrade the accident, ultimately leading to myself receiving such inadequate medical care that it constitutes being denied medical care. This is also lead to incorrect information being documented on my medical records with was a vast contrast to what I was claiming my injuries were, so that it created a bias from health care professionals that is still prevalent today, resulting in still not receiving adequate investigation or treatment. The accident 03/03/2017- whilst working in a loading bay and opening the curtains on a large double decker height lorry, another employee operating a folk lift started unloading from the opposite side and knocked a pallet containing 50kg of drums. striking me in the head throwing me to the floor. Immediately following my accident, the company having no qualified health and safety staff members on shift, did not call an ambulance to correctly identify the severity of my head injury, and went against protocol to move me, forcibly picking me up and taking me to Loughborough walk in centre. Whilst I was suffering from a severe concussion and did not feel capable, the company employee told the doctors at the walk in centre that I had been hit on the head by a 5ltr bottle - not a pallet totalling 50kg drums and was exceptionally lucky to be alive. I did not establish this fact until February 2024 when I got a copy of the my NHS medical record from the night of my accident. The employee misinforming the doctor was part of the evidence I have as to why the company deliberately covered up my accident: • The company had a chequered health and safety history, including a fatality in 2003 - news paper article attached. • 3 cameras of the accident were mysteriously not working. • No ambulance called • Doctors given incorrect information to down play the accident. • The company did not report the accident to the health and safety executive until 3.5 Years after the accident - not the maximum of 15 days timeframe required by RIDDOR. • Its suspected that the companies insurance company may have also been given the incorrect weight * - pending information from a GDPR request . Possible avenues of legal recourse: Employer Negligence / Duty of Care: The company breached their duty of care and failed to provide me with medical help following my accident. No health and safety employee on site, I was a risk employee being on blood thinners and should not have been moved without a spinal board and an ambulance. please see the attached word document that covers the rest of the details.
10 days ago17 proposalsRemoteMember Engagement & Relationship Manager (Outbound Calling)
Member Engagement & Relationship Manager (Outbound Calling) **Location:** Remote **Hours:** Flexible (Initial project basis with the potential for ongoing work) **Company:** Beaufort Private Equity About Us Beaufort Private Equity is a private members' club focused on connecting sophisticated and high-net-worth investors with private investment opportunities, education, events, and industry insights. We have a community of over 1,000 members and pride ourselves on being a highly relationship-driven business. Unlike many organisations, we believe in building genuine relationships with our members and maintaining personal communication wherever possible. We are now seeking an experienced and professional individual to help us reconnect with members, strengthen engagement, and ensure our community continues to receive a high level of personal service. The Role This is **not a sales role**. You will be contacting existing members who have previously registered with Beaufort Private Equity. Some members may have become less engaged over time, unsubscribed from communications, changed email addresses, or simply not spoken with us for a while. Your role will be to reconnect with these members, understand their current situation, gather feedback, update records where required, and help strengthen relationships within our investor community. You will be representing Beaufort and therefore must be able to communicate professionally and confidently with business owners, investors, entrepreneurs, and senior professionals. Responsibilities * Reconnect with existing members in a friendly, professional manner. * Update member contact information where required. * Understand why members may have disengaged from communications. * Gather feedback and insights from members. * Reintroduce members to our weekly updates, events, and communications. * Identify members who would welcome further contact from our team. * Maintain accurate call notes and CRM records. * Represent the Beaufort brand professionally at all times. * Escalate any opportunities, concerns, or member feedback to the team where appropriate. What Success Looks Like The successful candidate will help us: * Re-establish contact with existing members. * Improve member engagement and communication. * Ensure member records remain accurate and up to date. * Identify members who would welcome further conversations with our team. * Gather valuable feedback to help us improve our member experience. * Strengthen relationships within our investor community. This is a quality-focused role rather than a volume-based calling position. We value meaningful conversations over call numbers. What We're Looking For We are specifically seeking someone who has: * Strong outbound calling experience. * Excellent communication, rapport-building, and listening skills. * A warm, professional, and relationship-focused approach. * Confidence speaking with business owners, investors, entrepreneurs, and senior decision-makers. * Experience using CRM systems and maintaining accurate records. * A proactive attitude and the ability to work independently. Highly Desirable Experience Experience within any of the following sectors would be advantageous: * Financial Services * Wealth Management * Private Equity * Investment Firms * Investor Relations * Membership Organisations * Professional Services * Business Coaching or Consulting Important This role is focused on relationship building, member engagement, and client care. We are **not** looking for aggressive salespeople or script-readers. We are looking for someone who can build rapport quickly, hold intelligent conversations, make people feel valued, and represent our business professionally. Application Requirements To help us identify the most suitable candidates, please include the following in your proposal: 1. A brief overview of your outbound calling experience. 2. Details of any experience working with investors, financial services firms, wealth management businesses, membership organisations, or professional services companies. 3. Examples of member engagement, client retention, reactivation, or relationship-building projects you have worked on. 4. Your expected hourly rate. 5. Your availability over the next four weeks. 6. How many quality outbound calls you would typically expect to complete per hour. 7. A short voice recording (1–2 minutes) introducing yourself and explaining why you would be suitable for this role. ### Important Please start your proposal with the words: **MEMBER ENGAGEMENT** Applications that do not follow this instruction may not be considered. We are looking for someone who genuinely enjoys building relationships and creating positive experiences for members, rather than someone focused purely on making sales calls.
19 days ago24 proposalsRemoteopportunity
Build SEO Landing Page for Accountancy Website (WordPress)
PROJECT DESCRIPTION We are an established UK accountancy practice expanding our brand My Office Accountant (myofficeaccountant.co.uk) into a national online service. We need an experienced WordPress developer/implementer to build out a structured library of SEO landing pages in three tiers: Tier 1 — Industry pages (25 pages). e.g. /accountants-for/contractors, /accountants-for/landlords, /accountants-for/ecommerce Tier 2 — Location pages (25 pages). e.g. /locations/manchester, /locations/birmingham, /locations/enfield Tier 3 — Intersection pages (approx. 15-25 pages). e.g. /accountants-for/contractors/manchester Important: we supply the content. Every page's copy, title tag, meta description, H1 and FAQ text will be provided by us in a structured content document, built from master templates we already have. Your job is implementation, not copywriting. Do not generate, spin or AI-write page content — any submission containing content we did not supply will be rejected at milestone review. Scope of work Reusable page template(s). Build one flexible landing-page template (or one per tier if cleaner) in the site's existing theme/page builder, matching our current branding — hero with dual CTA buttons, tick-list strip, content sections, FAQ accordion, CTA block, internal-links footer. Mobile-responsive, fast-loading (target 90+ mobile PageSpeed on template pages). Page build. Populate all ~30–33 pages from our content document into the templates, with correct URL slugs exactly as specified. Technical SEO per page: title tags, meta descriptions, single H1, correct heading hierarchy, FAQPage schema on FAQ blocks, breadcrumb schema on intersection pages, Service/Organization schema sitewide, canonical tags, all pages added to the XML sitemap. Internal linking exactly as mapped in our content document (industry ↔ location ↔ intersection three-way pattern), plus navigation/footer entries where specified. Site plumbing: ensure clean URL structure (no pattern mixing), 301 redirects if any existing pages are superseded, no orphan pages, submit updated sitemap in Google Search Console. Handover: a short screen-recorded walkthrough (10–15 min) showing how we add the next wave of pages ourselves using the template, plus documentation of any plugins/settings added. Milestones & payment M1 (25%): Template(s) approved on staging — one fully built sample page per tier, matching brand and passing mobile PageSpeed check. M2 (35%): All Tier 1 + Tier 2 pages built, schema validating (Google Rich Results Test), internal links in place. M3 (30%): Tier 3 pages built; full crawl check (Screaming Frog or similar) showing no broken links, duplicate titles or missing meta; sitemap submitted. M4 (10%): Handover video + documentation delivered. Requirements — please confirm each in your proposal Proven WordPress experience (or confirm ability on our platform after viewing the site) with landing-page/programmatic-SEO builds — include 2–3 live examples of multi-page SEO builds you've implemented Comfortable with schema markup and validating it Experience with Elementor / WPBakery / Gutenberg (state which — we'll confirm what the site uses) Basic Search Console familiarity (sitemap submission) UK English; UK working-hours overlap preferred but not essential You will be given limited-role site access (Editor/custom role) — not full admin — and staging access where available To apply, please answer these three questions (proposals that don't will be skipped) Link to one multi-page SEO/landing-page system you built: what was your role, and how many pages? How would you implement FAQPage schema on a repeatable template so non-developers can add pages later? What's your realistic timeline for M1 and M2, and your total fixed price? What we provide Full content document (all copy, metadata, slugs, FAQ text, link map) Brand assets (logo, colours, fonts) and access to the existing site One point of contact with fast turnaround on approvals (24–48h) What this is NOT Not a redesign of the whole site (template must fit existing branding) Not a copywriting job Not ongoing SEO/link-building (may be discussed separately after delivery)
5 days ago108 proposalsRemoteAI Systems Architect & Multi-Agent Automation Specialist
Project Overview We are seeking an experienced AI Systems Architect to help design and implement a business intelligence and automation platform for a growing group of ecommerce, wholesale, retail, and distribution businesses operating across multiple channels. This is not a chatbot project. We are building an AI-powered operational framework that combines business intelligence, workflow automation, reporting, customer intelligence, inventory intelligence, procurement planning, and executive decision support. The successful candidate will help us move from architecture and planning into technical implementation. Scope of Work We have already completed a significant amount of business analysis, workflow design, reporting frameworks, KPI structures, CRM architecture, inventory architecture, and operational process mapping. We are now looking for a specialist to assist with: AI Architecture Multi-agent system design Agent orchestration Agent communication workflows AI governance frameworks Data Integration Integrating multiple business systems including: Ecommerce platforms ERP / inventory systems Payment gateways CRM systems Reporting systems Communication platforms Business Intelligence Development of: Executive dashboards Daily reporting Weekly reporting Monthly reporting KPI monitoring Performance scorecards Operational Automation Workflows covering: Customer management Inventory management Procurement Order management Quotations Pre-orders Finance reporting Performance tracking Ideal Experience We are looking for someone with proven experience in one or more of the following: AI Agent Architectures Multi-Agent Systems Workflow Automation Business Intelligence Platforms ERP Integrations CRM Design Ecommerce Integrations API Design & Integration Executive Reporting Systems Operational Dashboards Experience with AI tools such as: Claude ChatGPT Gemini is highly desirable. Preferred Technical Skills Examples include: API Development Python Node.js Database Design Dashboard Development ERP Integrations Ecommerce Platforms Workflow Automation Platforms We are open to recommendations regarding technology stack and implementation approach. Phase 1 Deliverables Initial engagement will focus on: Technical Architecture Review AI Agent Framework Design Integration Architecture Data Flow Design Reporting Architecture Executive Dashboard Specification Implementation Roadmap What We Are Looking For We are not looking for someone who only writes prompts. We are looking for someone who understands how to design and build operational systems that combine: Data Automation AI Agents Reporting Business Processes into a cohesive platform. To Apply Please include: Examples of relevant projects Multi-agent or automation projects you have implemented Business intelligence or reporting systems you have built ERP, CRM, or ecommerce integration experience Your recommended approach for implementing a scalable AI-powered business operating system Engagement We prefer to begin with a paid discovery and architecture phase before moving into implementation. This project has long-term potential for the right consultant and may evolve into an ongoing technical advisory and development engagement.
a month ago41 proposalsRemote"New Customer" Conversion Phone Sales
Position Purpose This appointment operates as the primary professional gateway for landlords, managing agents, and property operators seeking immediate guidance on regulatory compliance and enforcement exposure within England, with responsibility to convert those enquiries into paying clients. This is a sales role requiring strong human sales skills and availability for UK working and evening hours, making UK based candidates most suitable. Comfort must be demonstrated in asking direct and sometimes difficult questions to obtain accurate and truthful answers. Information must be gathered efficiently and prospects must be guided with authority to book and pay for a consultation. Each lead will already have identified a need for the firm’s services. The role requires structured interviewing, qualification against the firm’s offering, and progression to a paid, high value consultation with the Casework Director. Responsibility includes disciplined management of inbound and outbound communications, rapid extraction of relevant information, and structured progression of enquiries into retained legal consultations valued in excess of £500. This is not an administrative post. This is a revenue enabling, compliance sensitive, front line role requiring judgement, authority, and measurable commercial impact. Key Responsibilities All telephone engagements must be conducted promptly, professionally, and with controlled authority. Approved diagnostic frameworks and scripts must be followed precisely during initial development in the role. Conversations must be steered firmly to maintain focus, clarity, and relevance. All required data must be captured accurately in real time and recorded in compliance with internal standards. The seriousness of each legal issue must be assessed through structured questioning, with matters triaged appropriately. Where appropriate, callers must be confidently guided towards booking a paid consultation. Financial transactions must be processed calmly, securely, and in accordance with company procedures. Between 20 and 30 calls per day will be managed once established in the role. A minimum of 2 structured triage calls per hour is expected during a 6 to 7 hour working day once competent. All personal and case information must be verified verbally and confirmed for accuracy. All post booking communications must be triggered correctly without omission. Any inconsistency, uncertainty, or legal risk must be escalated immediately. Absolute Requirements Fluent spoken English is mandatory, delivered with clarity, confidence, and a professional tone. A natural alignment with England based communication standards is required. A working understanding of UK address structures, postcode formats, local authority terminology, and regulatory language is essential. Strict adherence to process and compliance protocols is non negotiable. Each call must be conducted with calm authority and commercial awareness. Experience Required Prior experience in a structured telephone environment such as professional services intake, regulated sales, or call centre operations is required. Proven success in converting prospects into paid professional services is essential. Experience handling high value transactions and processing card payments by telephone is required. Experience working in target driven environments is expected. Exposure to legal, property, or compliance sectors is desirable. Skills and Attributes Strong listening capability with the ability to isolate key facts quickly. Ability to redirect conversations while maintaining authority. Commercial confidence to secure payment when appropriate. High attention to detail with zero tolerance for inaccuracy. Resilience under sustained call volume. A composed and authoritative telephone presence. Professional scepticism with no assumptions made. Security and Integrity References must be verifiable. Background screening will be required. Confidentiality and data protection standards must be upheld at all times. Sensitive legal and financial information will be handled, requiring absolute integrity. Working Pattern Availability of 6 to 7 hours per day is required. Call volumes must be managed within that period without backlog. Flexibility may be required to meet demand. Final Statement This appointment sits at the commercial heart of the organisation. It requires discipline, structure, authority, and commercial awareness. This role suits an individual who understands that precision and control generate trust and results, and who is capable of converting new customer engagement into retained business through structured relationships.
25 days ago15 proposalsRemoteCreate automated planning application spreadsheet
I am looking for someone to create an automated spreadsheet/report that pulls the previous week’s UK planning applications from the UK PlanIt data/API. The purpose of the report is to help identify potential trade opportunities for builders, loft conversion companies, kitchen/renovation firms, roofers and other home improvement trades. I need the spreadsheet to be refreshable each week, so I can update it with the latest planning applications and then export or share the data with ChatGPT for analysis. What I need is a spreadsheet system, ideally in Google Sheets or Excel, that can: 1. Pull planning application data from UK PlanIt. 2. Refresh the report weekly to show the previous 7 days of applications. 3. Cover all UK counties / planning areas, not just one local authority. 4. Handle multiple planning authorities within each county where needed. 5. Pull clean, structured data into a spreadsheet. 6. Allow me to filter by county, planning authority, date, application type and likely trade opportunity. 7. Create summary tabs that make the data easy to review. 8. Be simple enough for a non-technical user to refresh each week. **Important functionality required:** The spreadsheet should include: * A refresh button or clear refresh process. * A date range selector, ideally defaulting to the last 7 days. * County / area filtering. * Planning authority filtering. * Keyword filtering for relevant trade opportunities. * Automatic categorisation where possible, for example: * Extensions * Loft conversions * Garage conversions * Renovations/refurbishments * Kitchens * Roofing * Outbuildings * Commercial fit-outs * Other building works * A clean export tab that can be copied into ChatGPT for analysis. * Basic error handling if the API limit is reached or if a request fails. * A simple instruction tab explaining how I refresh and use the report. **Suggested spreadsheet tabs:** 1. **Instructions** Simple user guide explaining how to refresh the data and use the spreadsheet. 2. **Settings / Control Panel** Date range, counties/areas to include, keywords, refresh controls and any API settings. 3. **Raw Planning Applications** The unedited data pulled from PlanIt. 4. **Cleaned Applications** Clean version of the data with standardised columns. 5. **Trade Categorisation** Applications categorised by likely trade relevance. 6. **County Summary** Number of opportunities by county and trade type. 7. **Planning Authority Summary** Number of opportunities by local authority. 8. **ChatGPT Export** A clean tab designed specifically so I can copy/export the data and ask ChatGPT to analyse it. **Required data fields:** Where available from PlanIt, I would like the spreadsheet to include: * Application name/reference * Planning authority * County / area * Application start date * Address * Description * Application type * Development type * Status * Decision, if available * Applicant / agent details, if available * Link to planning application * Latitude / longitude, if available * Last scraped / last changed date * Suggested trade category * Opportunity score, if possible **Trade opportunity scoring:** Ideally, I would like a simple scoring system to highlight the best opportunities. For example: * High relevance: extension, loft conversion, conversion, major renovation * Medium relevance: alterations, outbuildings, roof works, garage conversion * Low relevance: tree works, signage, minor admin applications, discharge of conditions I am happy for the freelancer to suggest the best scoring approach. **Technical requirements:** The freelancer should be comfortable working with: * APIs * Google Sheets Apps Script and/or Excel Power Query * CSV/JSON data imports * Pagination * Rate limits * Data cleaning * Building refreshable dashboards/reports The PlanIt API has paging and request limits, so the system must be built responsibly and should not rely on one huge request. **End goal:** Each week I want to be able to refresh the spreadsheet, see the latest planning applications across all counties, identify the best trade opportunities, and then ask ChatGPT to analyse the data by county, trade type and opportunity quality. **Deliverables:** 1. A working Google Sheet or Excel workbook. 2. Automated or semi-automated weekly refresh process. 3. All required tabs and filters. 4. Clean data structure ready for ChatGPT analysis. 5. Simple instructions for use. 6. A short handover call or written walkthrough. 7. Notes on any limitations of the PlanIt API or recommended future improvements. **Please include in your response:** * Whether you recommend Google Sheets or Excel for this. * Examples of similar API/spreadsheet automation work. * How you would handle all counties and multiple planning authorities. * How you would manage API limits and pagination. * Estimated delivery time. * Fixed price quote.
19 days ago29 proposalsRemoteopportunity
Business Website for a Welder Training & Testing business
Full‑Stack Developer Needed: Brand‑New Mobile‑Friendly Business Website with Secure Short Video Uploading, AI Social Media Automation & GDPR Compliance Only UK‑based full‑stack developers or UK micro‑agencies should apply. Overseas applications will not be considered. Project Overview Materials Engineering Group (MEG) requires a brand‑new business website for our welding training and testing centre. This is not a rebuild or refresh of our existing site at www.meg.co.uk the new platform will be designed and built entirely from scratch. The existing website (live) can be viewed for background information about who we are and what we do. the new site must not reuse its structure, design, or code. The new website must be: Fully mobile‑friendly Fast and modern Secure Capable of handling short 1–3 minute welding videos uploaded by MEG staff seperate page required Integrated with AI‑driven social media automation Fully GDPR compliant MEG’s logo is trademarked and must be used correctly and professionally within the new design. We require a UK‑based full‑stack developer or small team with proven experience in secure video systems, automation, and high‑performance business websites. Core Requirements 1. Brand‑New Industrial/Modern Website presentation and Build Built from scratch (no reuse of www.meg.co.uk) Fully mobile‑friendly (responsive across all devices) Fast, component‑based design (React, Next.js, or similar) Clean, professional UI aligned with welding training/testing industry SEO‑optimised architecture Correct use of MEG’s trademarked logo and brand assets 2. Secure Short Video Uploading (1–3 min clips) MEG staff upload short welding videos (no public uploads) Encrypted storage (AWS S3, Cloudflare R2, or equivalent) Signed URLs / restricted access Anti‑download measures for training videos Automatic transcoding for smooth playback 3. AI Social Media Management Included Features Editable social icons (header + footer) Ability to update links from admin panel Social‑media meta tags (Open Graph + Twitter Cards) Social‑media referral tracking in GA4 UTM tracking for campaigns Auto‑publishing: Facebook LinkedIn Instagram X YouTube (video uploads) Social‑media feed embeds: Instagram grid YouTube playlist TikTok short clips LinkedIn company updates Social‑media dashboard (admin): Write once → publish everywhere Schedule posts Save templates Engagement overview AI‑assisted content tools (on/off options): Auto‑generate captions Auto‑generate thumbnails Auto‑generate short social posts from website content 4. Booking & Contact System Contact form with spam protection Email/SMS notifications 5. Compliance & Security Full GDPR compliance Cookie consent + privacy policy integration SSL, CDN, and server hardening Secure admin dashboard 6. Additional Pages Required (beyond those on www.meg.co.uk) New Technology Upgrade Courses Welding video upload player (no copying; ability to change/add videos) Contact Form Page News / Updates Deliverables Fully deployed brand‑new website (hosting + domain setup) Admin dashboard for video management and social automation Documentation for all systems Training session for staff when completed 60 days post‑launch support and revisions Future Expansion (Must Be Architected Now) Student login area Online theory modules Online payments (Stripe) Course booking system Auto‑generated certificates Technical Expectations WordPress, Webflow, or Next.js Modular, future‑expandable architecture Drag‑and‑drop page builder Auto‑image optimisation One‑click staging site Clean codebase Fast hosting (developer to recommend) Required Skills Full‑stack development (React/Next.js, Node.js, Python or similar) Secure video handling (AWS, Cloudflare, FFmpeg) AI automation (OpenAI, Meta/LinkedIn APIs) DevOps (deployment, SSL, CDN, monitoring) SEO + performance optimisation UI/UX design GDPR compliance knowledge Web designers alone are not suitable. We require a developer or team with security + automation + performance experience. Budget £2,000–£3,000 depending on: tech stack complexity of video system level of AI automation hosting setup Delivery time ? Open to offers, fixed price, or milestone‑based. To Apply Please provide: Examples of secure upload systems you’ve built Examples of AI automation or API integrations Your recommended tech stack Estimated timeline Confirmation you are UK‑based Applicants who cannot demonstrate secure video handling or AI automation experience will not be shortlisted.
8 days ago60 proposalsRemote