
Mystery Shopping Projects
Looking for freelance Mystery Shopping jobs and project work? PeoplePerHour has you covered.
Mystery Shopper (U.S. Only) – Retail & Service Evaluation
We are in search of dependable U.S.-based mystery shoppers to conduct evaluations of retail environments and service locations. This role entails performing discreet visits, keenly observing customer service interactions, and providing structured feedback through concise reports. Prior experience is not necessary, making this an excellent opportunity for individuals looking to engage in market research. Applicants must possess strong attention to detail, the ability to adhere to written directives, and ensure prompt communication and submission of reports. This is a legitimate mystery shopping opportunity with no associated fees at any stage. Only qualified candidates will receive further communication.
9 days ago8 proposalsRemote
Past Projects
I need someone to mystery shop my business
I am seeking a skilled freelancer to conduct a comprehensive mystery shopping evaluation of my business and five selected competitors. The project entails utilizing a pre-designed mystery shopping form to gather insights and subsequently compiling a succinct PowerPoint presentation outlining the findings. The presentation should include the following slides: Slide 1: Assessment of customer service, tone of voice, and empathy displayed to you (caller) Slide 2: Evaluation of the usefulness and benefits derived from the interactions; Slide 3: Analysis of follow-up effectiveness- What did they commit to, did they follow up & how personalised were there (if applicable) follow up emails Slide 4: Highlights of the most positive aspects encountered; Slide 5: Identification of the most significant shortcomings observed during the calls. *Please provide copies of their emails/follow up materials alone with the slide deck you pull togeher **This will need to be 'open' for a week or 10 days to see what follow up each competitor does and how effective this is Ultimately, the feedback forms give us insight into each competitor but the analysis deck (ppt) will help us understand where we need to improve
pre-funded
Buy candy and send to the US
Hi - I work for a US based candy company and we want to get some samples of some candy products in the UK. Can you buy two bags of each of these (at least 100g each bag) from any grocery store or convenience store and send them to the US? You will need to send a copy of the receipt or receipts for the items purchased, and you are responsible for paying for the 10 bags of candy. You will also be responsible for bringing them to a UPS store. We will provide a UPS label for you to ship these items from any UPS store in the UK. 1. Haribo Fruitilicious 2. Haribo Funtasia 3. Haribo Zingfest 4. Rowntree’s Berry Hearts 5. Maynards Sports Mix Juicies
SOMEONE TO DO MYSTERY SHOPPING CALL
SOMEONE TO DO MYSTERY SHOPPING CALL
opportunity
Facebook/Meta Ads Specialist (E-commerce | UK Market)
We’re a UK-based e-commerce team selling building sets and related products, looking for an experienced Facebook/Meta Ads Specialist to boost conversions and ROAS in the UK market. Goals Set up and optimize sales campaigns (Advantage+ Shopping Campaigns) Verify Pixel + CAPI implementation Create Catalog and enable DPA retargeting Run A/B tests for creatives and audiences, and scale top performers Scope of Work Audit BM, Pixel, CAPI, and event setup Structure campaigns (ASC + Prospecting + Remarketing) Define UK audiences (toys, gifts, parents, AFOLs, LALs) Advise on creative strategy and ad copy Track performance with UTM and attribution Deliver weekly reports and action plans Deliverables Campaign strategy document Live campaigns with proper naming Weekly report (CPA, ROAS, CTR, ATC, CVR) Pixel/CAPI/Catalog verification notes
Deposit Testing via Mastercard & Google Pay (EUR) - ONLY EUROPE!
PLEASE DO NOT APPLY IF YOU ARE NOT IN EUROPE OR DON’T HAVE MASTERCARD AND APPLE PAY IN EUR. (Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden) About the task: We are looking for a tester to perform a few test deposits on our website using Mastercard and Google Pay (Mastercard) in EUR. This is not gambling or betting – only a technical check of the payment system. Estimated time: about 1-2 hours. What you need to do: Make a minimal online deposit using Mastercard or Google Pay (Mastercard) (we will fully reimburse the amount). Record the process with screenshots or a short video. Report the result: whether the deposit was successful, any errors or delays. Provide a short written report. Requirements: Must have access to a Mastercard or Google Pay (Mastercard). Be attentive, accurate, and responsive. Payment: $25 + reimbursement of the test deposit amount. Important: This is fully legal, purely for technical testing. Possibility of long-term cooperation: repeated tests 1–2 times per month.
Deposit Testing via Mastercard & Apple Pay (EUR) - ONLY EUROPE!
PLEASE DO NOT APPLY IF YOU ARE NOT IN EUROPE OR DON’T HAVE MASTERCARD AND APPLE PAY IN EUR. (Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden) About the task: We are looking for a tester to perform a few test deposits on our website using Mastercard and Apple Pay (Mastercard) in EUR. This is not gambling or betting – only a technical check of the payment system. Estimated time: about 1-2 hours. What you need to do: Make a minimal online deposit using Mastercard or Apple Pay (Mastercard) (we will fully reimburse the amount). Record the process with screenshots or a short video. Report the result: whether the deposit was successful, any errors or delays. Provide a short written report. Requirements: Must have access to a Mastercard or Apple Pay (Mastercard). Be attentive, accurate, and responsive. Payment: $25 + reimbursement of the test deposit amount. Important: This is fully legal, purely for technical testing. Possibility of long-term cooperation: repeated tests 1–2 times per month.
Deposit Testing via Mastercard & Apple Pay (USD) - ONLY EUROPE!
PLEASE DO NOT APPLY IF YOU ARE NOT IN EUROPE OR DON’T HAVE MASTERCARD AND APPLE PAY IN USD. (Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden) About the task: We are looking for a tester to perform a few test deposits on our website using Mastercard and Apple Pay (Mastercard) in USD. This is not gambling or betting – only a technical check of the payment system. Estimated time: about 2 hours. What you need to do: Make a minimal online deposit using Mastercard or Apple Pay (Mastercard) (we will fully reimburse the amount). Record the process with screenshots or a short video. Report the result: whether the deposit was successful, any errors or delays. Provide a short written report. Requirements: Must have access to a Mastercard or Apple Pay (Mastercard). Be attentive, accurate, and responsive. Payment: $25 + reimbursement of the test deposit amount. Important: This is fully legal, purely for technical testing. Possibility of long-term cooperation: repeated tests 1–2 times per month.
Payment Deposit Testing with POLi ( ONLY NEW ZEALAND)
PLEASE DO NOT APPLY IF YOU ARE NOT IN NEW ZEALAND OR DON’T HAVE POLI ACCOUNT. About the task: We are looking for a tester located in New Zealand to perform a few test deposits on our website using POLi. This is not gambling or betting – only a technical check of the payment system. Estimated time: about 1-2 hours. What you need to do: Make a minimal online deposit (we will fully reimburse the amount). Record the process with screenshots or a short video. Report the result: whether the deposit was successful, any errors or delays. Provide a short written report. Requirements: Must be located in New Zealand. Have access to POLi (with an NZ bank account). Be attentive, accurate, and responsive. Payment: $30 + reimbursement of the test deposit amount. Important: This is fully legal, purely for technical testing. Possibility of long-term cooperation: repeated tests 1–2 times per month.
Test MBWay & Multibanco Payments (Portugal) - ONLY PORTUGAL!
PLEASE DO NOT APPLY IF YOU ARE NOT IN PORTUGAL OR DON’T HAVE MBWAY & MULTIBANCO ACCOUNTS. About the task: We are looking for a tester located in Portugal to perform a few test payments on our website using MBWay and Multibanko. This is not gambling or betting – only a technical check of the payment system. Estimated time: about 2 hours. What you need to do: Make a minimal online payment (we will fully reimburse the amount). Record the process with screenshots or a short video. Report the result: whether the payment was successful, any errors or delays. Provide a short written report. Requirements: Must be located in Portugal. Have access to MBWay or Multibanko. Be attentive, accurate, and responsive. Payment: $30 + reimbursement of the test payment amount. Important: This is fully legal, purely for technical testing. Possibility of long-term cooperation: repeated tests 1–2 times per month.
A mystery shop
Hope you’re well. I have a list of 20 individuals and companies that I would like prices from. Do you think you could help? If so, how long do you estimate the task would take? You’d be asking groups and individuals for the cost of 1. A group workshop for presentation skills training 2. Private coaching sessions to improve public speaking All of which I can give you the patter for. Please let me know if this would be of interest. Thank you! Susie
UK BASED - Very Simple Customer Services Assessment
I need someone to carry out some customer services assessments for a homecare client in the UK. Price is per assessment - very simple, each one will take less than 10 -15 minutes
ECommerce Test
Project goal To gather feedback from adult vape users on the entire product experience from ordering to delivery. Scope of work Requirements: You must be 21 years of age or older. Current or recent vape user Comfortable ordering a vape product online (cost of product will be reimbursed or covered in advance). Able to take notes and provide honest feedback (we will provide template). You will be required to sign an NDA. 1. Visiting a website and ordering a vape-related product. 2. Documenting your experience as you go—from first impressions of the website, through the checkout process, to delivery and unboxing. 3. Filling out a short form with feedback on your experience. 4. Signing up to newsletters for a key brand, and two competitors. Additional information - Approx. time commitment is 90 minutes across multiple days (ordering + delivery + complaint)
Market Research Brazil
Hello! We are looking for a freelancer to help us carry on a market research study. We are interested in collecting data and insights about iGaming companies in Denmark. The project has a duration of 6 months and there is a monthly payment. The effort is easily manageable, the estimated working load is 1-2 hours per week maximum. Applicants must live in Slovakia to ensure access to certain information. Please send me a message, so we can discuss the details together!
Mystery shopping in Australia
Hey, I need a person who can make service report in Australia , about some home appliance
Ads collection in Slovakia
I need person who will collect for me printed and digital ads for specific car brand
opportunitypre-funded
Profitable Electronics to Resell Minimum £150 Profit Per Item
What I Want — No Guesswork, No Theories: I'm looking for someone to find electronic products I can buy and IMMEDIATELY resell for a guaranteed profit of at least £150–£200 per item. This is not a theoretical task or research for future ideas — I want actual, current, real-time buying and reselling opportunities I can act on right now. Here’s Exactly What You Need to Do: ✅ FIND real electronics deals from websites — phones, tablets, consoles, smartwatches, laptops, etc. ✅ SHOW me where to buy it right now (link + price) ✅ SHOW me where I can resell it right now (link + price) ✅ CALCULATE and prove the profit is at least £150 (after shipping, fees, etc.) ✅ Use arbitrage, wholesale, or pricing differences from any country ✅ I prefer resale in France, but I will accept deals that work in UK, USA, EU, Asia — anywhere ✅ I will accept sourcing from any reliable website: direct retailers, wholesalers, BackMarket, Amazon, AliExpress, CashExpress, eBay, etc. ✅ Resale platforms can include buyback sites, recyclers, marketplaces, etc. What I Do NOT Want: ❌ No business strategy talk ❌ No “suggestions” or “what you could do” ❌ No market research without action ❌ No assumptions — I only want deals that already exist and are guaranteed profit Profit Example (This Is What I'm Looking For): I bought an iPhone 15 Pro Max 256GB unlocked from BackMarket for £500 I sold it to UR.co.uk for £702 That gave me a £202 profit I want you to find more examples like this — real and working right now Deliverables: You will deliver a document (spreadsheet, PDF, or table) with: Product name and specs (e.g., iPhone 13 Pro 256GB) Purchase site + link + price Resale site + link + price Country of purchase & country of resale Profit calculation (with fees or shipping considered) Minimum 5 working examples (the more the better) Budget & Incentive:
Customer Experience Audit in Furniture & Home Decor Stores
Summary 1. INTRODUCTION Total Solutions Group invites quotations from qualified vendors for a Mystery Shopping project at retail stores of a premium Furniture & Home Décor brand. Purchases are required (to be returned within the allowed timeframe but not on the same day). 2. PROJECT OVERVIEW Type: Mystery Shopping (with Purchase & Return) Industry: Retail – Furniture & Home Décor Focus Areas: Customer service, visual merchandising, POS experience, store ambiance Start Date: June 2025 Duration: 12 months Conditions: Visits during operating hours (excluding first/last hour). Check store website before visiting. Languages: English + local (agency to translate if needed) 3. LOCATIONS UAE QATAR KUWAIT OMAN BAHRAIN KSA Full visit counts to be shared separately. 4. AUDITOR PROFILE Age: 25+ Profession: Business owner / White-collar / Sr. executive Education: Bachelor 's+ Income: AED 15,000+ Shopping Behavior: Regular home & living buyer, spent AED 2,000+ in last 6 months Experience: Mystery audits preferred; home décor/furniture exp. a plus Skills: Observational accuracy, structured reporting, discretion Tech Access: Smartphone/laptop Language: English; Arabic preferred 5. AUDIT TYPES & REPORTING a. Retail Audits (with Return): Store experience + refund process b. High-Value Furniture Audits (with Return): Furniture consultation + return c. E-Commerce Audits (with Return): Online order, delivery, and refund d. Click & Collect (with Return): Order online, store pickup, then return Questionnaire: 60-80 questions, open comments, photos Photos: Exterior, POS, layout, till Language: English (Arabic optional) Deadline: 2 working days post-visit 6. BRIEFING & PROOF Briefing: Via Shopmetrics in English Proof: Photos (geotagged), full audio recording of visit 7. QUALITY CONTROL Initial QC: Yourself Final QC: Total Solutions Group 8. COSTING FORMAT Currency: USD (all-inclusive) Note: Subcontracting is not allowed. Quote only for countries with your direct presence. 9. DELIVERABLES CHECKLIST ✅ Visit on assigned date ✅ Questionnaire on Shopmetrics ✅ Photo uploads ✅ English comments ✅ Local QC before submission ✅ Submitted within 4 working days Please include: Country-wise pricing in USD Clarifications or assumptions (if any) Confirmation of direct team presence in each country Confirmation of translation + QC ability
Mystery Shopping Haarlem
We seek a discreet evaluator to perform undercover evaluations of our Haarlem storefront operations. As the retail arm of a premier German leather goods manufacturer, we aim to deliver exemplary customer experiences with each client interaction. To ensure consistently high standards are met, your observations will provide key insights into how our sales associates and customer service representatives in Haarlem currently align with our core values of quality, precision and hospitality. Over the coming month, you will discreetly visit the store once and engage with staff as a typical shopper. Through this undisclosed observations, your role is to judiciously assess elements such as the welcoming atmosphere, the associates' product knowledge and demonstrated skills, the efficacy of explanations provided for our collections, the smoothness of transactions and overall sentiments expressed by patrons. Following the visit, you will submit a detailed yet concise report with ratings on a predefined criteria, highlighting both exemplary practices needing recognition as well as any areas presenting room for development. We will provide you the questionnaire beforehand. With your discerning field analyses, we seek to continuously strengthen our people and refine our Haarlem operations to provide the finest experiences for all clients. Your contributions will be important for nurturing long-term customer loyalty and sustaining our reputation for exceptional German craftsmanship in the heart of the historic Dutch city. Candidates adept at subtle observation, analytical written reporting and commitment to customer-centric excellence are encouraged to
Need japanese number to verify mercari account
Hi, I need someone with a Japanese sms capable number to help me verify my Mercari Japan account.