Etsy Administration Projects

opportunity

Business Administrator

Looking for a temporary UK BASED remote Business administrator for our small independant healthcare organisation. Applicant must be experienced, efficient and competent in all areas of Administration including; invoicing, payroll, reports, data entry, record keeping and HR. Applicant should also have great attention to detail and be able to communicate in a professional manner. Must have experience of of invoicing, HR software, MS office and Google Docs Fixed price is for monthly support to provide around 2-3 hours of support everyday depending on workload. Candidate must be consistently available during office hours and flexible to check in periodically throughout the day, respond to queries and complete any tasks as necessary.

Part-Time Remote Administrative / Payroll Assistant

We are looking for a reliable and detail-oriented Administrative / Payroll Assistant to support our business with remote administrative and payroll-related tasks on a part-time basis. Responsibilities Assist with payroll preparation and record keeping Maintain spreadsheets, invoices, and employee records Perform general administrative and data entry tasks Manage email correspondence and scheduling Prepare reports and organize documents Support bookkeeping and office administration tasks Ensure confidentiality and accuracy of information Requirements Previous administrative or payroll experience Strong organizational and communication skills Proficiency with Microsoft Office or Google Workspace Experience with payroll/accounting software is an advantage Ability to work independently and meet deadlines Reliable internet connection Preferred Skills QuickBooks, Xero, Sage, or ADP experience Virtual assistant or remote admin experience Basic bookkeeping knowledge Position Details Part-time Fully remote / work from home Flexible hours Potential for ongoing work Application Instructions Please include: Relevant experience Software/platforms you have used Hourly rate Availability

Print-on-Demand Business (Etsy + eBay via Printify)

Build a fully operational, automated print-on-demand store using: • Printify • Etsy • eBay Using 50 endangered animal images (provided by me) plus 50 newly generated artistic versions SEE ATTACHED BRIEF THE ATTENTION TO DETAIL AND DIRECT EXPERIENCE OF ALL PLATFORMS IS ESSENTIAL

Part-time freelance admin — research and outreach role

Part-time freelance admin — research and outreach role We are a health and safety consultancy in Croydon looking for a reliable freelance administrator to support a research project — finding qualified H&S and fire risk consultants open to subcontract work, logging findings, and sending introductory messages on our behalf. No H&S knowledge needed. 5–10 hours per week, fully remote, hourly rate negotiable. Please get in touch with a short message about yourself.

Authorized Signatory & Corporate Secretary for Wyoming LLC

We are looking for a US-based professional to serve as an Authorized Signatory / Corporate Secretary for a Wyoming LLC. This is a strictly administrative, non-operational role. The Context: Our company operate in real estate in Europe. We use the Wyoming LLC for preliminary market research and communication with legal and administrative counterparties. For strategic reasons, we require a US-based signatory to maintain a professional US presence in legal correspondence. Core Responsibilities: -Sign a strictly limited, non-financial Power of Attorney (PoA) for our legal counsel in Poland. -Be identified in a Certificate of Incumbency as an Authorized Officer/Secretary. Safety & Liability: This is a ministerial role. You will have ZERO access to bank accounts, ZERO authority to incur debt, and ZERO business decision-making power. All actions are taken solely based on written internal resolutions provided by the owner-general manager. We provide full KYC and a comprehensive Indemnification Agreement. Ideal Candidate: Paralegals, Notaries, Estate Administrators, or Business Professionals experienced in corporate governance. Note: We do not require a CPA license for this role; we require reliability and an understanding of corporate representation.

Need HR / Project Officer

HR / Project Officer (Remote) About Us We are a game development and Web3 innovation company developing blockchain-based gaming platforms, token ecosystem projects, and digital services. We are looking for a reliable and proactive HR / Project Officer to support our growing team and assist with project coordination. Responsibilities * Source and communicate with potential candidates for various positions. * Conduct initial candidate screening and schedule interviews. * Maintain candidate and recruitment records. * Coordinate with team members and project stakeholders. * Assist with project planning, task tracking, and progress reporting. * Follow up with developers, designers, and other team members regarding project updates. * Prepare simple reports and documentation. * Support day-to-day administrative and operational activities. Requirements * Excellent English communication skills (written and verbal). * Experience in HR, recruitment, project coordination, or administrative support. * Strong organizational and multitasking abilities. * Ability to work independently and manage deadlines. * Familiarity with Google Workspace, Microsoft Office, or similar tools. * Experience working with remote teams is a plus. * Interest in gaming, technology, blockchain, or Web3 projects is an advantage. Preferred Qualifications * Previous experience recruiting developers or technical professionals. * Experience using LinkedIn, job boards, and recruitment platforms. * Understanding of software development workflows and project management processes. Work Arrangement * Remote position. * Flexible working hours. * Long-term collaboration opportunity for the right candidate. Please include your relevant experience, availability, and expected hourly or monthly rate when applying.

Personal Assistant Needed – Business Support & Office Cover

I am looking for a reliable personal assistant to assist with the day-to-day running of my business. For an immediate requirement, I need someone to be present at our office for 3 hours, from 5:30pm to 8:30pm, on Thursday, 21 May, to allow an employee access to the building for a 7:30pm appointment. This could lead to ongoing work supporting general business administration and operational tasks. Requirements: Reliable, punctual, and professional Good communication and organisational skills Comfortable handling office access and basic coordination duties Available on Thursday, 21 May, 5:30pm–8:30pm Please contact me with your availability, relevant experience, and hourly/day rate.

Business Development Liaison: Scheduling & Logistics

Seeking a professional assistant to coordinate introductory meetings for our internal team. This role focuses on calendar management and professional outreach to sync schedules with prospective business partners. This is an administrative support task aimed at streamlining our internal meeting flow. Responsibilities Sync calendars between internal stakeholders and external partners. Draft and send professional meeting confirmations via email. Manage a centralized schedule to prevent booking conflicts. Maintain accurate records of scheduled appointments in our internal logs. Please briefly mention your experience with professional scheduling or executive assistance. We look forward to your proposal!

Lawyer Needed – GDPR / SAR Non-Compliance & ICO Complaint

Looking for a freelance lawyer/solicitor experienced in UK GDPR, SAR enforcement, ICO complaints, and County Court claims. I submitted Subject Access Requests in February 2026. The organisation acknowledged the requests, later extended the response deadline into May 2026, and stated rolling disclosure would continue. Despite this, a full and compliant response has still not been provided, with significant delays beyond both the original statutory timeframe and the organisation’s own extended deadline. The missing information includes: • access and audit logs • permissions/delegation records • administrative or emergency access activity • retention and deletion information • confirmation of systems searched • lawful basis for withholding data An ICO complaint is already active. I am now seeking legal guidance regarding: • missed GDPR/SAR deadlines • ongoing non-compliance • ICO complaint strategy • pre-action correspondence • possible County Court proceedings, including enforcement and compensation claims Please get in touch if you have experience with UK data protection disputes and SAR litigation. Must be UK based

Personal Assistant Needed – Family & Personal Support

We are looking for a reliable, organised, and proactive Personal Assistant to support both personal and family-related tasks on an ongoing basis for 2 days per week. This role would suit someone who is highly organised, professional, trustworthy, and comfortable managing a variety of day-to-day responsibilities. The ideal candidate will help keep our schedule organised, assist with communications, and support general administration for both personal and family matters. Main Responsibilities: • Managing emails and responding to correspondence • Organising calendars, appointments, and meetings • Booking appointments, travel, and reservations • Liaising with schools, childcare providers, and service providers where required • General administration and document organisation • Assisting with light bookkeeping and expense tracking • Managing reminders, important dates, and household schedules • Researching services, products, or suppliers when needed • Supporting with online orders and personal errands • Coordinating family logistics and day-to-day planning • Maintaining confidentiality and professionalism at all times Requirements: • Female preferred • Excellent organisational and communication skills • Strong attention to detail • Good written English and email communication • Experience as a PA, VA, administrator, or similar role preferred • Comfortable handling confidential information • Able to work independently and manage multiple tasks This is a part-time role for approximately 2 days per week, with flexibility on working days and hours. We are looking for someone long term who can become a trusted part of supporting our family and daily organisation. Please send a short introduction about yourself, your experience, availability, and hourly rate. (2 Days per Week (15 hours) – Female Preferred)

English Speaking, Experienced Office Admin / Co- Ordinator

Well estabished UK marketing & direct sales company which downsized after covid is planning on rebuiding its direct sales team & expanding into social media. I am the MD. I have running all aspects of the business however I am looking to build a large sales team. That is my expertise. I am looking for someone who is excellent on the phones, very able in administration, dealing with clients. You must be extremely organised, proactive, positive, enthusiastic and very reliable. You would also need to have social media marketing experience. You would be spending over half of your time initially, whilst the sales team grows, researching and testing various AI marketing solutions. Please send a voice note introducing yourself & discussing your circumstances, requirements & experience. We look forward to hearing from you.

Marketing Assistant - 10 Hours per week - UK Based

About the Role We’re looking for a proactive and detail-oriented Marketing Assistant to support a fast-growing training and coaching business. This is a varied role - working alongside our Marketing Manager - ideal for someone who enjoys both creative and administrative tasks, and thrives in a dynamic, fast-paced and high-performance environment. You’ll play a key role in supporting marketing activity, content delivery, and event coordination - helping ensure everything runs smoothly behind the scenes. ---------- Key Responsibilities Social Media & Content Support - Schedule and manage social media content across platforms (LinkedIn & Instagram) - Assist with content creation (e.g. formatting posts, captions, basic design edits) - Repurpose existing content into different formats (e.g. turning videos into posts) Marketing & Admin Support - Provide administrative support for marketing campaigns and launches - Assist with email marketing setup and scheduling (where required) - Maintain organised systems and files Events & Workshops - Support the coordination of both online and in-person events, workshops, and programmes - Manage attendee lists, communications, and logistics - Assist with post-event follow-ups Ad Hoc Support - Provide flexible support across the business as needed - Help keep projects on track and deadlines met -------- About You We’re looking for someone who is: - Highly organised with strong attention to detail - A clear and confident communicator with excellent written English - Proactive and able to take initiative without constant direction - A strong critical thinker who can problem-solve and make sound decisions - Comfortable managing multiple tasks and priorities - Tech-savvy and quick to learn new tools - Video editing skills appreciated but not necessary Desirable (but not essential) - Experience with social media scheduling tools - Familiarity with the Canva platform - Previous experience supporting events or online programmes - Video editing experience Why Join Us? - Flexible, remote working - Opportunity to work within a high-performance, purpose-driven and exciting brand - Varied role with scope to grow and develop -------- If this sounds like a great fit, we’d love to hear from you. Even if you are just starting out in marketing, but have some of the skills and experience listed, don't hesitate to get in touch. Please send us a proposal with a bit of information about you and your background, as well as your availability. UK Based only, unless you are a native/fluent English speaker based abroad, but willing to work UK hours.

Glam Track

GlamTrack – Salon Website Project Description GlamTrack is a modern, elegant, and fully responsive salon management and booking website designed to enhance the beauty service experience for both customers and salon owners. The platform provides a smooth and user-friendly interface where clients can easily explore services, check pricing, view stylist profiles, and book appointments online in just a few clicks. The website is built with a premium UI/UX design focused on simplicity, speed, and accessibility across all devices including mobile, tablet, and desktop. GlamTrack includes essential features such as online appointment scheduling, service categories (hair, skincare, makeup, spa), customer reviews, and a gallery showcasing salon work. For salon administrators, GlamTrack offers a powerful backend system to manage bookings, staff schedules, services, and customer data efficiently. It can also include automated notifications, email confirmations, and analytics to track business performance.

Web scraping/ Power Query / Power Automate

We are looking for a Microsoft 365 / Power Query specialist to support operational workflow and data automation projects across aviation and procurement businesses. This is NOT a generic web developer role. We need someone who is highly capable with: * Power Query * Advanced Excel * SharePoint * Teams / OneDrive structure * Microsoft 365 administration * Workflow automation, Power Automate and Zapier * Data cleansing and transformation * Reporting structures * File governance and operational organisation The ideal person understands business processes and operational data flows, not just coding. Typical work may include: * Cleaning and automating messy Excel datasets * Creating Power Query transformations * Structuring SharePoint document libraries * Improving Microsoft Teams/OneDrive workflows * Setting up operational reporting * Creating scalable folder and naming structures * Supporting audit trails and governance processes * Assisting with process automation Experience in procurement, logistics, aviation, operations, or corporate environments would be highly beneficial. This will begin as a small paid test project with potential for significant ongoing work. Please include: 1. Relevant experience 2. Examples of similar work 3. Your availability 4. Your hourly/day rate 5. Whether you are based in Bangkok or Thailand We are looking for practical problem-solvers who can improve operational efficiency quickly.

Bookkeeping for a Property Developer

We are seeking a highly capable contract-based Senior Bookkeeper to manage core financial activities. The successful candidate will take ownership of our day-to-day finance operations, working from our Notting Hill, London office 1–2 days per week. They will work directly with the CEO, partner with our existing payroll and VAT contacts, and liaise with our external accountants. The role spans the full breadth of a property developer's finance function — bookkeeping, payroll, VAT, invoicing, cash flow, reporting and finance administration — across all our entities. This is not a pure bookkeeping role. We are looking for someone who combines strong financial fundamentals with an operational mindset — someone who can spot when a process is broken and fix it, not just maintain what is already there. Essential Requirements • Minimum 5 years of proven bookkeeping / accounting experience. • Property development, construction or real estate experience, ideally on the client (developer) side. • Excellent working knowledge of Excel and at least one major accounting platform (Xero, Sage, QuickBooks). • Experience preparing and submitting quarterly VAT returns. • Experience processing payroll (Xero Payroll preferred). • Highly organised, proactive and able to manage multiple workstreams. • Confident communicator — written and verbal. • Authorised to work in United Kingdom, no need for visa sponsorship. Desirable Requirements • Familiarity with development appraisals — GDV, profit on cost, IRR, loan-to-cost / loan-to-value. • Familiarity with CIS, VAT option to tax, SDLT, Section 106 agreements and CIL. • Part-qualified or qualified accountant (AAT, CIMA, ACCA) — or working towards it. • Exposure to Microsoft Project, SharePoint / One Drive.

Bilingual Communication Support Specialist (English & Spanish)

We are looking for a highly professional bilingual communicator to assist with business-related conversations and coordination tasks in a fast-paced environment. The ideal candidate is a native Spanish speaker with excellent English communication skills, strong interpersonal abilities, and confidence in professional discussions. You should be comfortable interacting with people, organizing information, and helping conversations move smoothly and efficiently. Responsibilities ⦁ Participate in English and Spanish business conversations ⦁ Provide real-time language and communication support ⦁ Help coordinate schedules and discussions ⦁ Maintain clear and professional communication ⦁ Assist with administrative and communication-related tasks ⦁ Ensure smooth interaction between all parties Requirements ⦁ Native-level Spanish proficiency ⦁ Strong spoken and written English skills ⦁ Excellent communication and listening abilities ⦁ Professional attitude and reliability ⦁ Comfortable in live conversations and online meetings ⦁ Stable internet connection and quiet working environment Preferred ⦁ Experience in customer communication, virtual assistance, or coordination roles ⦁ Familiarity with international business communication ⦁ Strong organizational skills Compensation ⦁ Competitive pay: $1000 USD per month (depending on experience and communication level) Work Style ⦁ Flexible remote work ⦁ Part-time or project-based opportunity ⦁ Long-term collaboration potential for the right candidate If you are confident communicating in both Spanish and English and enjoy working with people in a professional setting, we’d love to hear from you.

opportunity

AI Visual Inspection App for Cleaning & Property Setup

Título recomendado para la oferta: AI Visual Inspection App for Cleaning & Property Setup (iPhone + Android) Y el texto en inglés: We are looking for a programmer or small development team to create a very simple mobile app/web app for cleaning control and vacation rental property setup. The MOST IMPORTANT part of this project is AI image comparison. The main idea is that every room or area of the property has a “reference photo” showing exactly how it should look. After cleaning or setup, the staff takes a new photo with the phone, and the AI compares both images automatically to detect visual differences. Examples of what the AI should detect: * bed not properly made, * cushions/pillows not correctly positioned, * missing decorative objects, * missing items inside the fridge, * sunbeds not positioned correctly, * objects out of place, * messy areas, * visible missing items, * cleaning or presentation issues. The app should clearly show the detected differences, ideally highlighting them visually on the image or describing what is wrong. Basic workflow: 1. The administrator creates areas/zones of the property: kitchen, bedrooms, bathrooms, living room, terrace, pool area, fridge, wardrobes, etc. 2. A reference photo is uploaded for each area. 3. Cleaning staff opens the app from their phone. 4. They go through each area step by step. 5. They take a new photo after finishing. 6. The AI compares the new image with the reference image. 7. The app indicates whether everything is correct or shows the detected differences. 8. A supervisor can review everything from another phone or computer. The app must work on both iPhone and Android, preferably as a web app or hybrid app. Very important: * Extremely easy to use. * Very visual interface. * Fast mobile experience. * Designed for non-technical cleaning staff. The first version can be simple and “homemade.” We mainly want to test the concept this summer in a real vacation rental property. If it works well, we plan to improve it later and potentially commercialize it. We are specifically looking for someone with experience in: * AI visual analysis, * image comparison, * computer vision, * object detection, * or similar technologies. Please include: * your relevant AI/image analysis experience, * recommended technologies, * estimated cost for a first working version, * estimated timeline, * and examples of similar projects if available.

opportunity

AI Visual Inspection App for Cleaning & Property Setup

Título recomendado para la oferta: AI Visual Inspection App for Cleaning & Property Setup (iPhone + Android) Y el texto en inglés: We are looking for a programmer or small development team to create a very simple mobile app/web app for cleaning control and vacation rental property setup. The MOST IMPORTANT part of this project is AI image comparison. The main idea is that every room or area of the property has a “reference photo” showing exactly how it should look. After cleaning or setup, the staff takes a new photo with the phone, and the AI compares both images automatically to detect visual differences. Examples of what the AI should detect: * bed not properly made, * cushions/pillows not correctly positioned, * missing decorative objects, * missing items inside the fridge, * sunbeds not positioned correctly, * objects out of place, * messy areas, * visible missing items, * cleaning or presentation issues. The app should clearly show the detected differences, ideally highlighting them visually on the image or describing what is wrong. Basic workflow: 1. The administrator creates areas/zones of the property: kitchen, bedrooms, bathrooms, living room, terrace, pool area, fridge, wardrobes, etc. 2. A reference photo is uploaded for each area. 3. Cleaning staff opens the app from their phone. 4. They go through each area step by step. 5. They take a new photo after finishing. 6. The AI compares the new image with the reference image. 7. The app indicates whether everything is correct or shows the detected differences. 8. A supervisor can review everything from another phone or computer. The app must work on both iPhone and Android, preferably as a web app or hybrid app. Very important: * Extremely easy to use. * Very visual interface. * Fast mobile experience. * Designed for non-technical cleaning staff. The first version can be simple and “homemade.” We mainly want to test the concept this summer in a real vacation rental property. If it works well, we plan to improve it later and potentially commercialize it. We are specifically looking for someone with experience in: * AI visual analysis, * image comparison, * computer vision, * object detection, * or similar technologies. Please include: * your relevant AI/image analysis experience, * recommended technologies, * estimated cost for a first working version, * estimated timeline, * and examples of similar projects if available.

Part-Time SEO Specialist Needed — Shopify Store

Overview We're looking for an experienced SEO freelancer to carry out ongoing, structured SEO work on our Shopify-based e-commerce store — NQ Media Designs (nqmediadesigns.co.uk) — a UK travel art and wall décor brand. The work is focused and tool-driven. We use SEOWILL (Pro Plan) which gives you everything you need to audit, optimise, and track progress directly within the platform. We're not looking for strategy from scratch — we need someone who can get in, execute, and improve our SEO scores consistently week by week. This is an ongoing, part-time role of approximately 1 hour per week, so we need someone who can work efficiently and prioritise high-impact tasks within that time. What the Role Involves 1. On-Page SEO Optimisation ● Work through product pages systematically to ensure each achieves a high SEO score within SEOWILL ● Use the Auto & Bulk Edit Meta Tags feature to optimise titles and meta descriptions across product listings ● Apply Structured Data Markup (JSON-LD) where missing or incomplete ● Implement Content Optimisation (up to 200 credits/month available) on product pages and blog posts 2. Technical SEO Maintenance ● Run and review the On-Page SEO Audit (up to 1,000 pages/month) ● Use the Auto-Redirect Broken Links feature to fix any dead URLs ● Ensure Rocket Speed Optimisation settings are applied and maintained ● Monitor and use the Image Compression allowance (2,000/month) to keep page load times fast 3. Blog Content ● Write 1–2 short SEO-focused blog posts per month targeting relevant keywords (e.g. destination names, gift ideas, travel wall art, home décor) ● Posts should be useful, informative, and naturally support our product range ● Target keywords to be identified using SEOWILL's Keywords Rank Tracker 4. Backlink Building ● Utilise the Backlink Exchange feature (up to 300 links/month) within SEOWILL to build quality backlinks ● Focus on relevant niches: travel, home décor, art, gifts, UK e-commerce Tools & Access You'll Be Using ● SEOWILL Pro Plan — full access provided (you do not need your own account) ● Shopify — read/edit access to product pages, blog, and metadata ● No additional paid tools required What We're Looking For ● Proven experience in e-commerce SEO (Shopify experience preferred) ● Familiarity with SEOWILL (formerly SEO Ant) or similar on-page SEO tools (e.g. SEOPressor, Yoast, Plug in SEO) ● Comfortable working with structured data, meta tags, and technical audits ● Able to write clear, readable, keyword-rich blog content (or comfortable using AI-assisted drafting with your own editing) ● Strong attention to detail and the ability to prioritise tasks within a tight time budget ● Good communication — we'd like a brief weekly update (a few bullet points) on what was done and any recommendations Budget & Terms ● ~1 hour per week, ongoing ● Please quote your hourly rate ● Weekly or bi-weekly invoicing preferred ● Work to begin ASAP About NQ Media Designs We're a small UK-based e-commerce brand selling travel prints, framed art, and canvas wall art celebrating destinations around the world. We sell primarily through our own website and Etsy, and are growing our organic search presence. Our product range includes hundreds of destination prints and personalised artwork — plenty of SEO opportunity! How to Apply Please include: ● A brief summary of your e-commerce SEO experience ● Any examples of SEO improvements you've achieved (before/after scores, ranking improvements, etc.) ● Confirmation that you're familiar with SEOWILL or similar on-page SEO tools ● Your hourly rate We're looking for someone reliable, efficient, and proactive — if that sounds like you, we'd love to hear from you.

"New Customer" Conversion Phone Sales

Position Purpose This appointment operates as the primary professional gateway for landlords, managing agents, and property operators seeking immediate guidance on regulatory compliance and enforcement exposure within England, with responsibility to convert those enquiries into paying clients. This is a sales role requiring strong human sales skills and availability for UK working and evening hours, making UK based candidates most suitable. Comfort must be demonstrated in asking direct and sometimes difficult questions to obtain accurate and truthful answers. Information must be gathered efficiently and prospects must be guided with authority to book and pay for a consultation. Each lead will already have identified a need for the firm’s services. The role requires structured interviewing, qualification against the firm’s offering, and progression to a paid, high value consultation with the Casework Director. Responsibility includes disciplined management of inbound and outbound communications, rapid extraction of relevant information, and structured progression of enquiries into retained legal consultations valued in excess of £500. This is not an administrative post. This is a revenue enabling, compliance sensitive, front line role requiring judgement, authority, and measurable commercial impact. Key Responsibilities All telephone engagements must be conducted promptly, professionally, and with controlled authority. Approved diagnostic frameworks and scripts must be followed precisely during initial development in the role. Conversations must be steered firmly to maintain focus, clarity, and relevance. All required data must be captured accurately in real time and recorded in compliance with internal standards. The seriousness of each legal issue must be assessed through structured questioning, with matters triaged appropriately. Where appropriate, callers must be confidently guided towards booking a paid consultation. Financial transactions must be processed calmly, securely, and in accordance with company procedures. Between 20 and 30 calls per day will be managed once established in the role. A minimum of 2 structured triage calls per hour is expected during a 6 to 7 hour working day once competent. All personal and case information must be verified verbally and confirmed for accuracy. All post booking communications must be triggered correctly without omission. Any inconsistency, uncertainty, or legal risk must be escalated immediately. Absolute Requirements Fluent spoken English is mandatory, delivered with clarity, confidence, and a professional tone. A natural alignment with England based communication standards is required. A working understanding of UK address structures, postcode formats, local authority terminology, and regulatory language is essential. Strict adherence to process and compliance protocols is non negotiable. Each call must be conducted with calm authority and commercial awareness. Experience Required Prior experience in a structured telephone environment such as professional services intake, regulated sales, or call centre operations is required. Proven success in converting prospects into paid professional services is essential. Experience handling high value transactions and processing card payments by telephone is required. Experience working in target driven environments is expected. Exposure to legal, property, or compliance sectors is desirable. Skills and Attributes Strong listening capability with the ability to isolate key facts quickly. Ability to redirect conversations while maintaining authority. Commercial confidence to secure payment when appropriate. High attention to detail with zero tolerance for inaccuracy. Resilience under sustained call volume. A composed and authoritative telephone presence. Professional scepticism with no assumptions made. Security and Integrity References must be verifiable. Background screening will be required. Confidentiality and data protection standards must be upheld at all times. Sensitive legal and financial information will be handled, requiring absolute integrity. Working Pattern Availability of 6 to 7 hours per day is required. Call volumes must be managed within that period without backlog. Flexibility may be required to meet demand. Final Statement This appointment sits at the commercial heart of the organisation. It requires discipline, structure, authority, and commercial awareness. This role suits an individual who understands that precision and control generate trust and results, and who is capable of converting new customer engagement into retained business through structured relationships.