Email Handling Projects

Customer Success Executive for B2B SaaS - 5 Hours per Week

We are looking for a reliable, organised and friendly Customer Success Executive to support users of MyDocSafe, a B2B SaaS platform used by professional services firms for client portals, document workflows, e-signatures and secure client communication. This is a small but important weekly role, ideal for someone with experience in SaaS support, customer success, onboarding, account management or client-facing admin. **About MyDocSafe** MyDocSafe helps accounting firms, legal firms, financial advisers and other professional services businesses manage secure client onboarding, document exchange, e-signatures, workflows and client portals. Our customers are typically busy professionals, so the tone of support needs to be clear, calm, helpful and professional. **What you will do** You will help us improve customer success and support by handling a mixture of light-touch client communication, user follow-up and internal coordination, knowedge base, tutorials and videos. Typical tasks may include: * Responding to simple customer queries or routing them to the right person * Following up with trial users, new customers and existing customers * Helping users understand how to use key platform features * Checking whether customers need help with onboarding or setup * Creating short support notes or FAQs based on recurring questions * Updating simple customer records or notes * Helping identify customers who may benefit from additional support or a demo * Coordinating with the founder and technical team where needed * Creating video walk-throughs, tutorials and ultimately running webinars **What we are looking for** You should be: * Fluent in written English * Professional, polite and responsive * Comfortable communicating with business customers * Able to understand SaaS products and explain features simply * Organised and reliable with good follow-through * Confident using email, video calls, CRM-style notes and online tools * Able to work independently after a short briefing Experience with any of the following would be useful but is not essential: * SaaS customer support or customer success * Accounting, legal, financial services or professional services software * Client portals, document management or e-signature platforms * Writing support content, onboarding emails or help guides **Time commitment** The role is for approximately **5 hours per week** to begin with. This may include a short weekly check-in call plus flexible work during the week. The work can grow over time if there is a good fit. **Budget** Please quote your hourly rate or weekly fee for 5 hours per week. **How to apply** Please include: 1. A short summary of your customer support or customer success experience 2. Examples of SaaS or B2B products you have supported, if any 3. Your availability during UK business hours 4. Your hourly rate or weekly fee 5. A brief example of how you would reply to a customer who says: “I have been invited to a client portal but I don’t know where to upload my signed document.” We are looking for someone practical, dependable and comfortable working with a small software company where every customer interaction matters.

Adobe Express Embed SDK Microsite

We are building a branded microsite that embeds Adobe Express to allow users to customize a predefined template and export their design. The experience will be used in a kiosk-style environment (iPad + browser), so the UI must be simple, controlled, and resilient. We are looking for a developer to implement a working MVP, with potential to extend into a production-ready deployment. Core Experience (What We’re Building) User flow: User lands on branded microsite Clicks “Start” → launches Adobe Express editor with a predefined template Edits design inside embedded Express experience A visible countdown timer runs during the session User clicks “Finish” System prompts for file name only (single input) File is exported and automatically uploaded to Dropbox System resets for next user Technical Requirements Frontend Build a responsive microsite (desktop + iPad Safari) Implement Adobe Express Embed SDK (v4) Launch a specific template directly (not template browser) Embed Express using inline container Create a branded wrapper UI Implement countdown timer (top corner) start / reset flow filename input modal (minimal UI) Handle SDK callbacks: onLoad onPublish onCancel onError Backend Create endpoint to: receive exported asset from frontend process file (likely base64/blob) upload to Dropbox Dropbox Integration One of the following approaches (you can recommend): Option A (Preferred): Direct upload to our Dropbox via API (OAuth + server-side upload) Option B: Use Dropbox Saver if appropriate Kiosk Behavior Auto-reset after submission or timeout Prevent user getting “stuck” in flow Clean UX for repeated use Must work reliably on iPad in browser (Safari) Deliverables Working microsite (frontend) Backend API (Node / serverless preferred) Adobe Express integration fully functional Dropbox upload working end-to-end Clean, minimal UI Basic error handling (network / export failures) Setup instructions + environment variables documented Tech Preferences Frontend: React, Next.js, or simple JS (open to recommendation) Backend: Node.js (Express / serverless functions) Hosting: Vercel / AWS / similar Clean, readable code (this may be extended later) Experience with: Adobe Express Embed SDK iframe-based app embedding kiosk / event experiences iPad testing experience Dropbox API familiarity Timeline MVP target: Fast turnaround preferred Budget Open to: Fixed price (preferred if scoped clearly) Hourly (with estimate) To Apply Please include: Relevant experience with: embedded SDKs or iframe apps file upload / export workflows Example projects (especially anything interactive or kiosk-style) Your proposed stack Estimated timeline and cost Any questions or suggested improvements to the architecture Notes This is not a generic website build — requires integration thinking We value clean UX and reliability over visual complexity Opportunity for follow-on work (admin controls, analytics, multi-template support)

opportunity

Overflow Client Care Coordinator (Remote)

A Essx-based residential Building Surveyor practice is seeking a professional and friendly individual to provide overflow telephone support on a flexible, ongoing basis. This is not a call centre role. We are looking for one dedicated person who can learn our business, understand our services and become a valued extension of our team. The Role Answer overflow inbound calls. Take messages and log enquiries. Assist homeowners with survey and valuation enquiries. Generate quotations using our systems. Escalate specialist enquiries to the relevant team member. Provide an exceptional client experience. Full training, scripts and support will be provided. What We're Looking For Excellent telephone manner. Fluent spoken and written English. Strong customer service skills. Organised and reliable. Comfortable using online systems and CRM software. Available during UK office hours when required. Property, estate agency, legal, surveying or customer service experience would be advantageous but is not essential. Workload & Earnings This is a retained overflow support position operating on a rolling monthly arrangement. Current call volumes are relatively modest and typically equate to approximately 3–5 hours of telephone activity per month, although this may increase as the business continues to grow. The successful applicant will receive a monthly retainer together with additional payments linked to call handling activity. Typical monthly earnings are expected to be in the region of £200–£350+ per month, depending on call volumes and business requirements. Why Join Us? Flexible remote working. Long-term opportunity. Friendly family-run business. Full training provided. Growing company with genuine progression opportunities. Supportive team environment. How to Apply Please provide: A brief introduction about yourself. Details of any telephone or customer service experience. Your availability during UK office hours. A short voice recording (approximately 60 seconds) introducing yourself. We are seeking an individual freelancer only and are not looking for agencies or call centres.

Improvements of wordpress e-commerce

only who can guide me with zoom meeting - Fix mobile navigation overlap issue with cookies button and live chat button - Rebrand all Klaviyo emails/letters under “gottosei” branding - Setup customer signup and login system in the pages sections there a lot pages that need to be cancelled and leave only the one important Fixing incorrect redirects and links to proper pages - Check entire gottosei.com website for additional issues and fix them - Ensure full website branding consistency under “gottosei” name -mini cart design and color button -elementor pro plugin to set up well -other issues if come out

RWA Tokenization Platform

This is a Web3 app for tokenized precious metals. Users own a claim on real metal in vaults — not ETFs or paper assets. The app has a landing page, user dashboard, Proof of Reserve, Zakat calculator and redemption portal. The codebase is already started. We need a developer to build it out and get it production-ready. Stack: Next.js, React, TypeScript, Node/Express, MongoDB, Solidity/Hardhat, ethers.js You’ll work on things like: - Smart contracts (extend vault, add tests, deploy) - Backend APIs (auth, balances, blockchain data) - Frontend (dashboard, wallet connect, UI polish) - Integrations (wallet, KYC, email) Looking for: - Strong TypeScript - Real Web3 experience (ethers.js, Solidity) - Comfortable with Next.js and React - Can work from an existing Git repo Bonus: fintech, DeFi/RWA, or Islamic finance experience To apply, tell us: - Your focus: smart contracts / backend / frontend / full-stack - Your weekly availability - How long you think the first milestone would take

Full-Stack Software Engineer

We are currently expanding our development team. Three developers have already been hired: - Heshbon Magata - Raj Singh - Neha We are now looking to bring in additional experienced software developers who can contribute not only through strong technical execution but also through effective client-facing communication. This position requires someone who is comfortable working directly with clients in meetings, interviews, and technical discussions, and who can confidently present and explain technical solutions in a clear and professional manner. Role Overview: The ideal candidate is a well-rounded software engineer who combines hands-on development expertise with strong communication and presentation skills. You will be expected to participate in discussions with clients, articulate architectural decisions, and represent ongoing technical work in a clear and structured way. What We Expect: • Minimum of 3 years of professional software engineering experience • Strong command of spoken and written English • Ability to confidently handle client interviews and live discussions • Experience explaining system design, architecture, and implementation approaches • Solid background in modern web, backend, or mobile development stacks • Comfortable working in video-based meetings with clients • Professional behavior, responsiveness, and consistent availability for communication We are seeking individuals who can act as both engineers and effective communicators, ensuring technical clarity in all client interactions. This is intended as a long-term opportunity for professionals who are reliable, articulate, and confident in client-facing environments.

Digital marketing expect needed for business growth

We seek a seasoned digital marketing specialist to accelerate business growth by enhancing our online presence and elevating brand visibility. Responsibilities include crafting and executing data-driven strategies across SEO, paid advertising, social media, email marketing, and content creation. The ideal candidate will analyze performance metrics, optimize campaigns for ROI, and collaborate with our team to refine brand messaging. Proven experience, strategic thinking, and measurable results are essential.

Hindi Faceless Documentary Video Editor Needed

I’m looking for a long-term video editor for a Hindi faceless documentary YouTube channel. Style needed: serious cinematic documentary editing, similar to Zem TV-style pacing and retention. Work will start with around 4 videos per month. Video length will usually be 8–15 minutes, sometimes up to 20 minutes. I will provide the full script, voiceover, and licensed Envato assets/clips from my side. Editor should handle documentary-style editing, clean subtitles, SFX, risers, hits, whooshes, background music, smooth zooms/transitions, map animations/graphics, motion graphics, and strong pacing. Important: No random YouTube/Google copyrighted footage should be used. Only licensed/approved assets. Before long-term work, I would like to do a 45–60 second paid hook test to check if your editing style matches our required documentary quality. Please apply with: 1. Documentary-style sample work 2. Your rate per edited minute 3. Delivery time for an 8–15 minute video 4. Editing software you use

Supabase Database Admin for Product Data

We are seeking an experienced Supabase specialist to support an existing project that manages structured product data. The role involves reviewing and understanding the current database architecture, updating records using newly provided datasets, improving data quality, and recommending database structure enhancements to better support frontend/UI functionality. The ideal candidate should be comfortable handling the full data workflow, including data cleaning, transformation, validation, and secure uploads into the existing Supabase environment. Strong documentation practices are important, as all work, changes, and validation steps should be tracked clearly through GitHub. This position also includes working closely with the project owner to identify opportunities for automating recurring data update processes and improving overall workflow efficiency. We are looking for someone who: • Has hands-on experience with Supabase and relational databases • Can work independently with minimal supervision • Maintains high attention to detail and data accuracy • Is capable of moving quickly while preserving data integrity • Understands structured validation and quality-control practices • Is comfortable documenting technical work and processes Data accuracy and validation are critical for this project, and all updates will be reviewed carefully throughout the engagement.

Equine Curcumin Clinical Study Design

I am organizing a controlled clinical study to measure how an oral curcumin supplement influences both recovery and bioavailability in a herd of more than 20 horses. I need a veterinary research professional who can shape the entire protocol from start to finish. Key tasks • Draft a scientifically sound study design outlining objectives, hypotheses, inclusion/exclusion criteria, treatment groups, dosage schedule, and wash-out periods. • Define clear metrics for recovery (e.g., muscle enzyme profiles, lameness scores, heart-rate variability) and bioavailability (e.g., plasma curcumin concentration, AUC, Tmax). • Create a sampling timeline and specify required laboratory assays. • Prepare all study documentation: informed consent forms for owners, animal ethics committee application, SOPs for dosing, sample handling, data collection sheets, and adverse event reporting. • Recommend statistical methods and power calculations suitable for the cohort size (>20 horses). • Outline practical logistics—stable requirements, feed controls, randomization, blinded assessments—and identify any specialized equipment. • Deliver a concise plan for data analysis and final reporting templates. I will supply background literature on equine curcumin studies and have access to a cooperating equine clinic. Your deliverable will be a complete, ready-to-submit protocol package (Word + PDF) that the clinic staff can follow without additional clarification. Veterinary clinical research experience—preferably in equine nutrition or musculoskeletal recovery—is essential. Familiarity with GLP guidelines and statistical software such as SAS or R will be highly valued.

Go Highlevel trainng

I am looking for someone to teach me how to use GHL I need Basic setup How to setup automations such as emails for booking that contain manuals, cancellation polices and course instructions Basic landing pages for insta ads how to to setup low ticket courses Eventually i'll extra support/training I would like to learn how to do things myself longterm

Distributor needed for vitamins line

Need distributors to carry vitamins collection, or to sell to retailers such as vitamin chain supply store, or grocery store, etc. Need someone to contact distributors national and locally in United States through searching online and calling them and emailing them about the vitamins collection, it’s Benefits for Health, etc. The person we want to hire must know this market, must have done such with previous experience. If you have done this before, please bring your reference or a sample of contract or sales history. This will be an ongoing project. State, your budget are amount that you’re looking into accept.

Create a Customer Retention Strategy for an E-commerce Store

We are seeking an experienced eCommerce marketing specialist to develop a comprehensive customer retention and growth strategy for our online store. The objective is to increase repeat purchases, improve customer engagement, and maximize customer lifetime value through proven retention techniques. Responsibilities include: Reviewing the current customer journey and retention process. Identifying opportunities to improve repeat purchase rates. Developing a loyalty and rewards strategy. Creating recommendations for email and SMS retention campaigns. Providing actionable insights for customer segmentation and personalization. Delivering a clear implementation roadmap with measurable KPIs. Requirements: Proven experience in eCommerce marketing and customer retention. Strong understanding of loyalty programs and CRM marketing. Ability to provide case studies or examples of previous successful projects. Experience with platforms such as Shopify, Klaviyo, HubSpot, or similar tools is a plus. Please include relevant experience, previous results, and your proposed approach in your application.

Pre orders+ full website

Need a pre-orders website designed and live ASAP for Sipped. Clean, premium and modern aesthetic in line with the brand. The website should focus on pre-orders only for now with clear product selection and checkout flow. We need 3 pack options: Full Variety Pack 12 cans total 3 x each of the 4 flavours Single Flavour Pack 12 cans of one selected flavour Half & Half Pack 12 cans total 6 cans of one flavour + 6 cans of another flavour Key things: • Mobile first design • Strong visuals and luxury feel • Clear flavour selection process • Countdown / urgency for pre-orders would be good • Email/SMS sign-up integration if possible • Fast loading and simple checkout Need this turned around as quickly as possible so please prioritise getting a live version up first, then we can refine after launch. Current site is sipped.shop

American English Speaking Coach Needed (Not for Asian candidate)

I’m looking for an English speaking coach to help me improve my spoken English for real business and professional situations. I especially want to practice American-style English communication, including natural wording, tone, confidence, pronunciation, and how to speak more clearly in business conversations. This is not a normal grammar lesson. I want live speaking practice with someone who can help me sound more natural, confident, and professional when talking with clients, recruiters, business partners, and colleagues. I would like to practice situations such as: Client calls Job interviews Business meetings Small talk Explaining my work and services Answering questions clearly Professional email or message wording when needed During each session, I would like direct feedback on my speaking, including pronunciation, sentence structure, word choice, tone, confidence, and how to sound more natural in American-style business English. A US-based or American English speaker is preferred. A male coach is also preferred because I want to practice male-style business conversation patterns, but strong communication ability is the most important. You do not need to be a certified English teacher, but you should be patient, friendly, and able to correct me in a helpful and practical way.

Improvement formy e-commerce wbsite

my website made with wordpress - paid woodmart theme has been re-branded and missing latest steps: - Fix mobile navigation overlap issue with cookies button and live chat button - Rebrand all Klaviyo emails/letters under “gottosei” branding - Setup customer signup and login system - Fix incorrect redirects and links to proper pages - Check entire gottosei.com website for additional issues and fix them - Ensure full website branding consistency under “gottosei” name -others if come out can you help me to do these tasks guiding me with zoom meeting video call ? thanks in advance

Technical Funnel & CRM Systems Specialist (GoHighLevel - GHL)

GoHighLevel (GHL) expert required — specialising in funnels, automation systems, deliverability, and CRM optimisation. We work with individuals navigating complex emotional and psychological challenges. Many appear high-functioning on the outside, yet are struggling beneath the surface. Because of this, clarity, consistency, and trust in our communication is critical. When our systems work properly, clients feel supported, informed, and safe — receiving the right message at the right time so they can move forward with confidence. When they don’t, messages are missed, trust is reduced, and the client experience is compromised. We hold this area of our business to a high standard of care and precision. Where We Are Now As we scale, we are refining and rebuilding our technical ecosystem to match the standard our clients deserve. This includes: Strengthening email deliverability and reliability Improving membership communication flows Optimising funnel journeys for clarity and consistency Ensuring systems are structured, compliant, and scalable We prioritise structured, reputation-safe systems that protect deliverability and build long-term trust. What We Need Now This is not a VA role. This is a systems-critical position within a growing, premium, neuroscience-based business. We are looking for a trusted specialist to: Audit current systems with an expert lens Stabilise and refine existing systems Optimise performance and user journeys Maintain system integrity Support future scale, automation, and AI integration Why This Role Matters This role ensures: The right people receive the right support Communication is clear, consistent, and timely Our systems reflect the quality of our work We are building a high-trust, high-performance environment where communication is part of the care we provide. Responsibilities Phase 1: Audit & Stabilisation Audit GHL setup (funnels, workflows, automations) Support email system stability (domains, SMTP, reputation) Identify deliverability risks Optimise membership communication flows Phase 2: Optimisation Improve funnel performance and journeys Ensure clean, compliant automation systems Align systems for consistency Phase 3: Ongoing Support Provide part-time technical support Troubleshoot proactively Document actions and improvements Phase 4: Build & Scale Support AI agents (Apex, Lindy or similar) Assist funnel expansion (incl. licensing model) Improve tracking (Meta / Google / GHL) Required Expertise (Non-Negotiable) Advanced GoHighLevel (GHL) experience Funnel building and automation systems Email deliverability (DNS, SMTP, warming, reputation) WhatsApp CRM integration Tracking (Meta / Google / attribution basics) Highly Desirable Healthcare / coaching / regulated industry experience Compliance-aware marketing understanding Membership platforms in GHL AI automation tools Systems thinking mindset How You Work Calm, structured, and methodical Reliable and trustworthy Proactive and solution-focused Clear communicator (excellent English) Efficient, no over-complication Working Setup Part-time ongoing Initial 2-week paid trial UK / GMT timezone (or close) This Role Is Not Suitable If… You prioritise volume over strategy You cannot explain email deliverability and reputation You lack deep GHL expertise You need constant direction You do not document or communicate clearly We are looking for someone who values precision, structure, and long-term system integrity. Application Requirement (Mandatory) Include a 2-minute video covering: Your GHL experience (specific examples) Your approach to deliverability A system or funnel you’ve built or fixed Why you’re the right fit **Applications without video will not be reviewed. Final Note We are building a high-integrity system that supports real transformation. We take our work, and our systems — seriously. If you are a true specialist who values precision, structure, and long-term thinking, we would like to hear from you.

Looking for talented product designer

We are currently developing a sports app that combines the web and blockchain. We have already completed NitoGem, a basic demo version focused on the Web3 layer. NitoGem is already in service as a dApp, allowing users to register tokens and vote using ETH. Voting results directly impact rankings and exposure. The core system is already established, including wallet connectivity, smart contracts for voting and credit management, and an off-chain layer handling indexing and ranking logic. While it is currently operational, it is still in its early stages and requires improvements in terms of design and workflow. We are moving forward in a direction of evolution rather than a complete rebuild of the system. We plan to extend the same system beyond cryptocurrency to other fields, such as sports, where user engagement influences rankings and exposure in a similar manner. We will maintain the core mechanisms while gradually expanding use cases as the platform matures. We are looking for talented designers to help achieve these goals. If this project is successfully completed, we can develop a long-term partnership. It can be helpful you have knowledge of web3. When are you available to join? What are your strengths? If you are confident in this area, please feel free to contact us anytime. prefer European and US designer.

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Qualified Accountant for Capital Allowance Claims

We are looking to build a working relationship with a qualified UK accountant who can support us with embedded capital allowance claims for commercial property clients. We already have a proven process in place for generating and qualifying claim opportunities. We deal with the client acquisition, initial fact-find, document chasing, property information, and coordination of the surveying side. The claims are prepared by a chartered surveyor. We now require an accountant who can assist with the tax review and submission side. The role would typically involve: Reviewing/signing off embedded capital allowance claims Ordering HMRC agent authorisation codes where required Submitting relevant amendments/claims to HMRC Liaising with us if any further client information is required Supporting with the technical tax submission process Our current accountant is very good, but due to the volume of work coming through, they cannot handle the full workload. We are therefore looking for an additional accountant or small firm who can take on consistent work. This could be an attractive opportunity for the right accountant because: No client acquisition required No marketing spend required Qualified claim opportunities provided Surveyor-prepared reports supplied Potential for regular ongoing work Opportunity to add an additional revenue stream with limited front-end work Embedded capital allowances are often missed by commercial property owners and general accountants, particularly where properties have been purchased or improved and no previous claim has been made for qualifying fixtures, plant, machinery or integral features. We are looking for someone reliable, commercially minded and experienced enough to deal with the tax submission side properly. Ideally, you will be a qualified UK accountant with experience in capital allowances, Corporation Tax/Self Assessment amendments, HMRC agent authorisation, and tax claim submissions. Please respond with: Your qualifications Your experience with capital allowances Whether you currently have HMRC agent access Your availability/capacity for ongoing work Your preferred fee structure per claim or per submission This is not a one-off job. We are looking for a long-term working relationship with the right accountant.

Experienced airtable developer/crm automation specialist

We are looking for an experienced Airtable developer / CRM automation specialist to build a custom CRM and operations system for our interior/window covering business. The system needs to centralize our sales pipeline, production planning, installations, team management, and financial overview into one streamlined platform. Main requirements: • Overview of all booked appointments including: • Date & time • Customer contact details • Address • Status • Assigned salesperson • Source platform (Calendly, Typeform, etc.) • Customer profile page with: • Contact details • Assigned salesperson • Quote/invoice amount • Curtain/order specifications • Order confirmation status • Production status • Installation status • Delivery/completion date • Integration with Moneybird for invoices/payments • Separate “Production” dashboard: • All orders currently in production • Production status and completion dates • Clickable customer profiles • Separate “Installation” dashboard: • Installation planning • Address overview • Budget/value per installation • Full sales funnel / pipeline overview: • Open quotations • Total quote value • Customers per sales phase • Pipeline tracking • Commission & channel reporting: • Revenue per channel (Kingdom Marketing, direct leads, etc.) • Monthly / quarterly / yearly reporting • Management dashboard: • Revenue • Expenses • Margins • Conversion ratios • Average order value • Sales performance per salesperson • Internal team/collaboration workspace: • Responsibilities per department and employee • Weekly planning and goals • Daily task checklists • Automatic notifications for unfinished tasks • Company vision/goals section • Internal team chat • Ability to tag colleagues and create internal to-do tasks linked to customer accounts Integrations: • Moneybird • Calendly • Typeform • Gmail integration (Phase 2) Phase 2: • Email automation workflows with templates and dynamic variables • Automated transactional emails (e.g. payment received → send personalized order confirmation) • WhatsApp Business automation: • Example: automatically send follow-up WhatsApp messages if no response to a quotation after 3 days Important: We value honesty, transparency, and clear communication very highly. We are looking for someone reliable who can work closely with us long-term and think proactively about improving workflows and automation. Required skills: • Airtable advanced setup • CRM architecture • Automation workflows • API integrations • Make.com / Zapier • Dashboard building • Experience with Moneybird integrations • Experience with communication automations (email/WhatsApp) • Strong UX and organizational thinking Bonus: • Experience with operational workflows • Experience with sales pipeline management • Experience building internal collaboration systems