Digital Painting Projects

Shopify web designer/developer

Hi, I’m looking for a Shopify developer to complete a handful of final tasks on our website. Main Menu STORIES * Already linked correctly. MAGAZINE * This should link to the magazine archive page (example attached). * Users should see available issues displayed vertically, with the newest issue always appearing at the top and older issues naturally moving down the page. * Each issue should have the option to purchase either the digital or print version, taking the user directly to the basket/checkout. * I have the templates designed already to make this faster LOS ANGELES * When clicked, this should take users to the Los Angeles section within Stories. * Los Angeles content must only appear within the Los Angeles section and should never appear in the main Stories feed. * The main Stories feed should only contain Liverpool-related content. SHOP everything is completed User Account * Please remove the account/profile icon, as we do not currently offer memberships or subscriptions. Footer * Network logos need linking to their respective websites (I can provide all URLs). * If possible, I’d also like some recommendations on improving the footer layout and navigation, although this isn’t urgent. General Testing * Please thoroughly test the website, including navigation, product links, checkout flow, automated emails and overall user experience. * I believe most of this is working, but I’d like confirmation everything has been checked properly. Priority Issue * I would like these changes done by today if possible Future Work (Please Quote Separately) * Homepage hero video replacement (Liverpool culture/music-focused video). I’m currently waiting on footage, so this will be in around a week’s time. * Embedding our Los Angeles radio station partner into the website and removing the current Shopify audio/list setup. This isn’t a priority right now and can be completed later. That’s pretty much everything for now. I’d love to get this sorted as quickly as possible. Ideally today if possible. Thanks, Amy

White-Hat Local SEO Link Builder / Citation Specialist

OVERVIEW I run a portfolio of ~16 local service businesses (luxury transportation / black-car, home services, pet care) in San Diego and the US–Mexico border region. I need a white-hat link builder and local-SEO specialist to earn relevant, real backlinks and build accurate local citations across the portfolio. Ongoing work for the right person. SCOPE - Build and verify local citations with consistent NAP (name, address, phone): Google Business Profile, Bing Places, Apple Business Connect, Yelp, BBB, chambers of commerce, and industry-specific directories. - Earn niche-relevant backlinks through manual outreach: travel/tourism blogs, local news, event and wedding vendors, hotels, and partner businesses. - Digital PR / HARO-style placements where relevant. - Deliver a report with a LIVE URL for every link and citation, the page it sits on, and one line on why it's relevant. HARD RULES — READ BEFORE APPLYING - NO PBNs, link farms, blog-comment spam, directory-blast tools, or "X backlinks for $Y" packages. Links from auto-generated or topically irrelevant domains will be rejected and unpaid. - White-hat only. Every link must be a real, indexable page relevant to a local service business. - No link schemes that violate Google's guidelines. Quality over quantity — I would rather have 10 relevant links than 500 junk ones. TO APPLY (I ignore generic/templated proposals) 1. Do NOT tell me how many links you can build per month. Tell me your PROCESS. 2. Name 3 directories or sites you'd target for a luxury airport car-service business in San Diego, plus 1 for a cross-border travel service. 3. Share 3 live URLs of relevant links you've earned for past clients (actual links, not a screenshot of a dashboard). 4. In one sentence: what's the difference between a citation and a backlink? TERMS Paid trial first: 10 verified citations/links on ONE site. If the quality holds, scale to all 16. Budget: This is a paid trial — 10 verified citations on one site. Fixed: $30 per trial site. Upon successful completion of one trial site, you will be assigned 16 additional sites.

Pilot Program Agreement — Singapore EdTech

Client: U.S.-based developer of children's social-emotional learning (SEL) products Project: Beta pilot testing with Montessori schools and after-school programs in Singapore Documents to produce: 2 final, execution-ready instruments Deliverables Table # Deliverable Specification 1 Pilot Participation Agreement Singapore law governing; SIAC arbitration clause; PDPA 2012 compliance for children's data; GST treatment for non-registered supplier; IP ownership and feedback assignment; "AS-IS" beta disclaimer with liability cap; 3 pages maximum 2 Parental Consent Form PDPA 2012 compliant; clear data collection purpose and scope; controller/processor identification; voluntary participation with withdrawal right; data subject rights (access, correction, deletion); cross-border transfer disclosure (U.S. servers); 30-day retention and destruction method; contact for inquiries; parent/guardian signature block; 1 page maximum, plain language for non-lawyer parents Timeline Propose your own — include estimated drafting days and revision rounds in your response. What We Provide Product description and pilot structure (4-week, capped participants, SGD fee, remote training, automated telemetry) Data categories collected (first name/pseudonym, age bracket, session interaction logs, card linger time, aggregated behavioural telemetry) Confirmation: no photographs, full names, government ID, or medical data collected U.S. server location for digital processing Target markets: Montessori institutions and private after-school enrichment centers What We Expect From You Called to the Singapore Bar Demonstrated experience with PDPA 2012 and technology/service agreements Fixed-fee proposal or hourly rate with not-to-exceed estimate Proposed timeline from engagement to final delivery One round of revisions included in quote (additional changes billed separately or re-quoted) Selection Process Proposals accepted on rolling basis Decision based on: relevant experience, clarity of proposal, timeline fit, fee reasonableness fit and demonstrated expertise weighted heavily Submit: Fee proposal, timeline, and 2 relevant matter examples.

Oxygen Website Developer Required – Ongoing Freelance Work

Smart Design UK is a growing web design and digital marketing agency based in Ashford, Kent, and we are looking for an experienced Oxygen Builder Developer to assist with the production of WordPress websites on an ongoing freelance basis. About the Role We already handle the design, planning, content creation, and client communication. We are looking for a developer who can take our completed wireframes, layouts, and content and accurately build them within Oxygen Builder. This is not a design role. Instead, we require someone who can efficiently translate our supplied specifications into clean, responsive, and professional websites. What We Will Provide Website wireframes and layouts Written content Images and media assets Project specifications and build requirements Ongoing support and clarification where required What You Will Be Doing Building WordPress websites using Oxygen Builder Following supplied wireframes and layouts accurately Creating responsive designs that work across desktop, tablet, and mobile devices Ensuring builds meet our internal quality standards Implementing basic animations, layouts, and styling where specified Returning completed websites for final review and client approval Essential Skills Strong experience with WordPress Proven experience using Oxygen Builder Good understanding of responsive web development Knowledge of HTML, CSS, and basic JavaScript Ability to follow detailed specifications and instructions Excellent attention to detail Ability to meet agreed deadlines Desirable Skills Experience with WooCommerce Understanding of page speed optimisation Experience working with custom code snippets Familiarity with SEO-friendly website structures Working Relationship We are looking to establish a long-term relationship with a reliable freelancer or development company who can become an extension of our team as our workload continues to grow. Further details regarding our build process, quality requirements, and project workflow will be discussed with shortlisted applicants. To Apply Please provide: Examples of Oxygen Builder websites you have built Details of your experience with WordPress and Oxygen Your typical turnaround times Your preferred pricing structure (hourly or per project) We look forward to hearing from experienced Oxygen developers interested in ongoing freelance work.

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Luxury Property Website Design

Luxury Framer Designer Needed – Ultra High-End Property & Luxury Assets Website Budget: Up to £300 I am looking for an exceptional Framer designer to customise an existing premium Framer template into a genuinely world-class luxury website. This is not a standard property/real estate website. The audience is ultra-high-net-worth individuals, family offices, luxury investors and the world's top 1%. The final result should feel closer to an exclusive private wealth brand or luxury concierge than a conventional property website. I already have the Framer template, the site structure, and all content. This project is primarily about design refinement, visual direction, layout, typography, motion and creating the right luxury feel. Template: https://www.framer.com/marketplace/templates/realdev/ Scope of Work The website will consist of approximately 10 pages: Home 4 Service / Category pages About / Practice page Specialist / Audience page Process page (timeline) Contact / Enquiry page Hidden / Private page The template already provides much of the structure. Your role is to transform it so it aligns with a detailed creative brief through colour, typography, imagery, spacing, layouts, animations and overall presentation. Content All written content will be supplied. Typical page sections include: Hero sections Split image/text sections Statement or quote sections Grid-based layouts Timeline sections Minimal enquiry forms Media Assets required: High-end imagery Looping background videos Requirements: Optimised asset loading Lazy loading where appropriate Autoplay, muted looping videos Mobile-friendly alternatives where necessary Excellent responsive performance Deliverables: Fully completed Framer project Responsive across all devices Clean component structure Reusable styles Ready for launch The Type of Designer I'm Looking For: This project is heavily design-led. I am not looking for someone who can simply customise a template. I am looking for someone with an exceptional eye for luxury aesthetics and premium digital experiences. The website should feel: Sophisticated Elegant Editorial Confident Exclusive Cinematic Timeless It should avoid anything that feels corporate, template-like, busy or overly animated or overly simple/generic. Every decision—from typography and spacing to imagery, transitions and hierarchy—should communicate quiet confidence and premium quality. Think less estate agency. Think more private wealth, luxury hospitality, high-end architecture, boutique investment firms, private aviation or brands that serve UHNW clients. Please Only Apply If: You have strong Framer experience. You have an outstanding portfolio demonstrating premium luxury work. You understand minimalist luxury design. You have exceptional typography and layout skills. You care about the smallest visual details. When applying please send: 3–5 examples of your strongest luxury websites Your Framer portfolio Why you believe your design style matches this brief Generic applications will not be considered.

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UK Solicitor ONLY: Food app T&Cs, privacy & telemetry

I am launching a consumer mobile app in the food and recipe space, helping people reduce food waste and discover recipes. I need comprehensive legal documentation and data protection advice before going live. Full technical details will be shared once engaged. ------------------------------------------------- 1. PRIVACY POLICY, TERMS & CONDITIONS, AND TERMS OF USE Full, production-ready documents suitable for App Store (Apple) and Google Play submission, covering a global user base. Must address: - Data collected, purpose, and retention - Lawful basis for processing across all major jurisdictions (UK, EEA, US, and a framework for the rest of the world) - User rights (access, erasure, portability, objection) - Third-party processors and data sharing - Cookie/tracking equivalents in a mobile context - Minimum age requirements across jurisdictions ------------------------------------------------- 2. TELEMETRY AND DATA COLLECTION ADVICE The app collects behavioural telemetry linked to a pseudonymous per-install identifier (no name or email stored). I need written advice covering: - What I can legally collect, and on what lawful basis, across different regulatory regimes (UK GDPR, EU GDPR, CCPA/CPRA, and any other material jurisdictions) - Legitimate interest vs. consent, when each applies and how to document it - Anonymisation thresholds, what level of aggregation (e.g. on-device aggregation, k-anonymity, category-level bucketing) takes data outside scope entirely, and the equivalent thresholds under CCPA and other regimes - Commercial data licensing, whether and how anonymised or aggregated data can be sold or licensed to third parties without consent obligations, and what conditions must be met per jurisdiction - Children's data obligations by jurisdiction (COPPA, Article 8 UK/EU GDPR, etc.) - Proportionate and defensible retention periods ------------------------------------------------- 3. DPIA REVIEW Review and sign off a completed draft DPIA for the telemetry feature. Full document provided once engaged. ------------------------------------------------- WHAT I AM NOT LOOKING FOR - Generic template documents - Advice limited to UK/EU only, global coverage is a requirement - Junior associate work without senior oversight ------------------------------------------------- DELIVERABLES - Production-ready Privacy Policy (global scope) - Production-ready Terms & Conditions and Terms of Use - Written advice note on telemetry, anonymisation thresholds, and commercial data licensing by jurisdiction - DPIA sign-off or marked-up revisions ------------------------------------------------- BEFORE I ENGAGE, PLEASE PROVIDE Proof of qualification - SRA number or equivalent with current practising certificate Relevant experience - examples of privacy policies or data protection advice delivered for consumer mobile or digital products (anonymised references or case studies are fine) Data protection specialism - confirmation this is a primary part of your practice, not an occasional add-on; CIPP/E or BCS Practitioner Certificate in Data Protection preferred Global coverage - confirm you can advise substantively on UK GDPR, EU GDPR, and US (CCPA/CPRA) at minimum, and state clearly which other jurisdictions (Canada, Australia, Brazil etc.) you can or cannot cover Turnaround - this is blocking a production release, please state realistic timelines upfront

Canva Specialist Needed for Ongoing Creative Support

We’re looking for a reliable freelance Canva specialist to support us with a range of creative design tasks on an ongoing basis. This is an opportunity to build a longer-term working relationship, with projects scoped and confirmed as needed (often with relatively quick turnarounds). About the role We need someone who can take supplied content and turn it into polished, engaging, on-brand creative assets for both internal and external use. Work will span a variety of formats, including: • Adverts (digital and print) • Sales and pitch materials • Event collateral (e.g. invites, signage etc) • Internal communications • Social media graphics • Presentation assets How we typically work For each project, we will usually: • Provide around 1 week’s notice where possible • Share a clear brief outlining objectives and requirements • Supply brand guidelines and templates • Provide copy, messaging direction, and content structure • Highlight any key moments, captions, or formatting requirements Once briefed, we would typically expect a turnaround of 2–3 working days, depending on scope. We’re looking for someone who is: • Highly experienced in Canva (including templates, layouts, and brand kits) • Comfortable working with corporate / professional services / B2B content • Able to produce clean, polished, and professional-looking designs • Detail-oriented and able to follow brand guidelines closely • Reliable, responsive, and able to meet deadlines • Open to feedback and happy to make reasonable amends • Comfortable working within appropriate governance frameworks and willing to comply with relevant public liability requirements Deliverables & pricing Work will be agreed on a per-project basis, depending on scope and complexity. Typical outputs may include: • Designed creative assets (static and/or multi-page) • Social-ready formats and resized outputs • Light animation or motion where required (within Canva capabilities) • Branded templates for future use • Exported files in required formats and dimensions • 1–2 rounds of amends To apply Please share: • Examples of your Canva work (portfolio or links) • A guide to your pricing (per asset and day rate) • Your typical turnaround times • Any relevant experience working with corporate, financial, legal, or B2B brands We’re keen to find someone we can build a strong, ongoing working relationship with, providing regular creative support across a variety of projects.

Corporate Solicitor - Pre-Seed Tech Startup

What we're building: Pre-seed digital health tech startup. UK-incorporated (imminent), with an independent investor committing capital in tranches. We're planning a UAE flip at Milestone 5 (Year 2), but keeping UK subsidiary + options scheme intact post-flip. What we need from you (starting now): 1. Incorporation (Weeks 1–2, urgent) — Companies House filing, baseline structure, entity sign-off 2. Founder documentation - Founder vesting deeds (for two co-founders, clawing back vesting from May 2024) - IP assignment deed (everything we've built before company exists transfers to the company) 3. Equity restructuring — we have three existing contractor agreements that need replacement with cleaner equity framework 4. Options scheme design — unapproved options (not EMI): - Strike price & valuation methodology - Growth shares for one team member - S.431 election support (HMRC filing within 14 days of share issue) 5. Investor structure — withholding tax, tranche documentation, milestone drawdown mechanics 6. UAE flip roadmap (Milestone 5) — don't execute yet, but map it now: - DIFC vs. ADGM vs. DMCC entity type - Controlled Foreign Company (CFC) implications - UK subsidiary retention strategy Who you're working with: - Two co-founders - Contractor CTO, clinical advisor, legal advisor (all taking equity) - One independent investor, UAE-based - External accountant (TBD) Your background (must have): ✓ 5+ years advising pre-seed/Series A startups (not corporate M&A) ✓ Deep expertise in founder agreements, vesting, equity schemes ✓ HMRC S.431 elections and shareholder agreement experience ✓ UK options law (unapproved schemes, growth shares) ✓ IR35 awareness (contractor equity holders) ✓ UAE entity familiarity (DIFC/ADGM at minimum; DMCC research willing) ✓ Can turn around quality work fast (weeks 1–2 is urgent) Your style: - Plain English (we work lean, no jargon) - Proactive (flag risks early, suggest solutions) - Written-first communication (we're async) - Comfortable pushing back on founder assumptions Red flags for us: - "I'll need to research this" on founder vesting or S.431 - Generalist solicitor dabbling in startup work - Slow turnaround or unavailable for 2-week sprint - Template-heavy approach How to apply: Tell us: 1. Your last 2 startup clients you've incorporated (stage, equity type, complexity) 2. One time you structured an options scheme (growth shares, unapproved, or similar) 3. Any UAE entity work you've done 4. Availability: Can you commit to weeks 1–2 urgently? When can you start?

Social media set up plus canva & mailchimp with LinkedIn

Clear-Rec Ltd – Complete Digital Marketing & Social Media Setup Brief (Free Version) Objective Create a professional, consistent online presence for Clear-Rec Ltd that promotes our education recruitment services, generates candidate registrations and school enquiries, and allows all marketing channels to work together using free software wherever possible. ⸻ 1. Branding Use the same branding across every platform. Create: * Company logo * Profile picture * Cover/banner image * Brand colours * Brand fonts Create Canva templates for: * Job adverts * Candidate profiles * Client testimonials * Recruitment tips * School support information * Company updates * “We’re Hiring” graphics * Meet the Team * Candidate of the Week * School Vacancies * Success Stories Free software: * Canva Free ⸻ 2. Website Website: www.clear-rec.co.uk Check: * Contact forms * Mobile optimisation * SEO * Google Maps * Candidate registration * Employer enquiry form * CV upload * Privacy Policy * Cookie Policy Connect with: * Google Analytics * Google Search Console Free tools: * Google Analytics * Google Search Console ⸻ 3. Create & Optimise Social Media Create and fully optimise: * LinkedIn Company Page * Facebook Business Page * Instagram Business Account * TikTok Business Account * YouTube Channel * Google Business Profile Every account should include: * Company logo * Matching banner * Business description * Website: www.clear-rec.co.uk * Phone: 07920 480812 * Business email * Consistent branding * Call to Action * Keywords around Education Recruitment and School Support Recruitment ⸻ 4. Connect Everything Together Connect Facebook and Instagram through Meta Business Suite. Link: * Facebook ↔ Instagram * Instagram ↔ Threads (optional) * LinkedIn ↔ Website * TikTok ↔ Website * YouTube ↔ Website * Google Business ↔ Website ⸻ 5. Free Social Media Scheduling Use: Meta Business Suite (Free) Schedule: * Facebook * Instagram Use: LinkedIn Native Scheduler (Free) Schedule LinkedIn posts. Use: TikTok Scheduler (Free) Schedule TikTok videos. Use: YouTube Studio (Free) Schedule YouTube videos and Shorts. This means every platform can be scheduled for free without paying for Hootsuite or Buffer. ⸻ 6. Email Marketing Create: * Mailchimp Free Account Set up: * Candidate mailing list * School mailing list * Temporary staff list * Permanent recruitment list Create automated emails: * Welcome email * Candidate registration confirmation * School enquiry acknowledgement * Monthly newsletter * Job alerts ⸻ 7. Google Business Create a Google Business Profile. Include: * Services * Photos * Opening hours * Website * Phone number * Reviews * Regular updates ⸻ 8. Content Plan Create a monthly content calendar. Aim for: * 3–5 LinkedIn posts each week * 3 Facebook posts each week * 3 Instagram posts each week * 2 TikTok videos each week * 1 YouTube video or Short each week Content ideas: * Latest vacancies * Recruitment tips * School support roles * Candidate success stories * Testimonials * Interview advice * Compliance guidance * Behind the scenes * Meet the team * School business manager insights * Finance, HR and administration recruitment * Facilities, catering and cleaning recruitment * Education news ⸻ 9. Graphics Design branded templates for: * Drama vacancies * Teaching Assistant jobs * School Business Manager jobs * Finance vacancies * HR vacancies * Admin vacancies * Cleaning vacancies * Catering vacancies * Site Manager vacancies Use Canva Free. ⸻ 10. SEO Optimise your website for keywords such as: * Education Recruitment * School Support 13. Free Software to Use * Canva Free – graphics * Meta Business Suite – Facebook & Instagram scheduling * LinkedIn Scheduler – LinkedIn scheduling * TikTok Scheduler – TikTok scheduling * YouTube Studio – YouTube scheduling * Mailchimp Free – email marketing * Google Analytics – website analytics * Google Search Console – SEO monitoring * Google Business Profile – local visibility * Google Drive – document storage *

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HealthTech Market Validation & Pilot Recruitment Specialist

# Freelance Market Research & Pilot Recruitment Specialist (HealthTech) ## Overview We are looking for an experienced freelance researcher to help validate a new AI-powered health technology product aimed at private healthcare clinics. The goal is not to sell a product. The goal is to conduct structured customer discovery interviews and identify potential pilot partners. This is a short-term project focused on learning, validation and pilot recruitment. ## About the Product We are building an AI-powered health intelligence platform that helps clinicians review and explain blood test results more efficiently. The platform generates patient-friendly reports, highlights longitudinal trends, and supports clinician review before reports are shared with patients. Target customers include: * Longevity clinics * Functional medicine clinics * Thyroid and hormone clinics * Menopause clinics * Private GP practices ## Project Objectives The successful freelancer will: ### 1. Build a Target List Identify and create a database of: * UK longevity clinics * Functional medicine clinics * Thyroid/hormone clinics * Menopause clinics * Relevant private GP practices For each clinic provide: * Clinic name * Website * Contact details * Key decision makers * LinkedIn profiles (where available) ### 2. Conduct Discovery Outreach Reach out to clinics via: * Email * LinkedIn * Phone (where appropriate) The objective is to secure discovery conversations. No hard selling required. ### 3. Conduct Structured Interviews Interview clinicians and clinic owners to understand: * Current blood test interpretation workflows * Time spent reviewing results * Current reporting process * Pain points * Existing software used * Attitude towards AI-assisted reporting * Willingness to participate in pilots ### 4. Produce Research Findings Summarise: * Key themes * Common pain points * Feature requests * Objections * Buying signals * Recommended target segment ### 5. Recruit Pilot Clinics Goal: Secure interest from 3–5 clinics willing to evaluate a pilot programme. ## Deliverables ### Deliverable 1 Target clinic database Minimum: * 100 clinics ### Deliverable 2 Interview findings report Including: * Key insights * Market feedback * Adoption risks * Recommendations ### Deliverable 3 Pilot recruitment report Including: * Interested clinics * Contact details * Next steps * Level of interest ## Ideal Candidate Experience in one or more of: * HealthTech * Digital health * Healthcare consulting * Healthcare market research * B2B SaaS customer discovery * Pilot programme recruitment Experience speaking directly with clinicians is highly desirable. ## Success Criteria Success will be measured by: * Number of clinician conversations completed * Quality of insights gathered * Identification of common workflow pain points * Number of clinics expressing pilot interest ## Proposal Requirements Please include: 1. Relevant experience 2. Examples of similar projects 3. Proposed approach 4. Estimated timeline 5. Fixed-price quote This project is focused on learning and validation. We are looking for someone who can uncover genuine market insights rather than simply generate leads.

Especialista de Soporte y Dinamización de Comunidades

Especialista de Soporte y Dinamización de Comunidades — SaaS de Marketing (Remoto) Buscamos una persona que se convierta en la cara visible de Korex frente a nuestros clientes: resolutiva cuando hay un problema, y llena de energía cuando hay que activar a la comunidad. Qué harás Soporte y atención al cliente: · Ser el primer punto de contacto de nuestros clientes por WhatsApp y email. · Resolver consultas de primer nivel: accesos, uso del CRM, estado de campañas, saldos y dudas generales de la plataforma. · Gestionar a diario situaciones de alta tensión con clientes insatisfechos —quejas, reclamos y solicitudes de reembolso—, manteniendo la calma, escuchando con empatía y encaminando cada caso hacia una solución concreta que proteja la relación con el cliente. · Escalar incidencias técnicas al equipo de desarrollo con toda la información necesaria (capturas, pasos para reproducir el problema) y dar seguimiento hasta el cierre. · Comunicar de forma proactiva cuando haya incidencias que afecten a varios clientes. · Hacer seguimiento post-resolución para confirmar que todo quedó funcionando. · Documentar cada caso resuelto en nuestra base de conocimiento interna. · Reportar semanalmente el estado de satisfacción de la cartera de clientes. Dinamización de comunidades: · Entrar a los grupos y comunidades de nuestros clientes con energía y cercanía: saludar, presentarte, generar conversación y que la gente sienta que Korex está presente. · Incentivar la activación de los miembros: dar la bienvenida a los nuevos, celebrar avances y resultados, animar a quienes están inactivos a retomar. · Mantener un contacto directo y humano con los clientes y sus equipos, no solo cuando hay problemas. · Proponer dinámicas sencillas que mantengan viva la comunidad (retos, recordatorios de formaciones, momentos de reconocimiento). · Detectar en los grupos señales de desmotivación o insatisfacción y reportarlas al equipo antes de que escalen. ━━━━━━━━━━━━━━━━━━━━━━ Qué te damos en Korex · Entorno de profesionales: trabajarás codo a codo con un equipo con experiencia en marketing, desarrollo y operaciones, no en un call center masivo. · Formaciones de alto nivel para el área de soporte: capacitación continua en la plataforma, en comunicación con clientes y en gestión de incidencias y situaciones difíciles. · Acompañamiento directo del Director de Operaciones: durante tu incorporación y de forma permanente en tu día a día. No estarás solo frente a los casos complejos. · Bonos por alta tasa de satisfacción de clientes: tu buen trabajo se mide y se premia. · 100% remoto, con flexibilidad dentro de la franja horaria acordada. ━━━━━━━━━━━━━━━━━━━━━━ Requisitos · Don de gentes real: te energiza hablar con personas, generas cercanía rápido y sabes leer el ambiente de un grupo. Este rol es tanto de actitud como de habilidad técnica. · Inteligencia emocional y temple: capacidad demostrada para conversar con clientes molestos sin ponerte a la defensiva, bajar la tensión y convertir una queja en una solución. · Experiencia comprobable en atención al cliente, soporte digital o gestión de comunidades (SaaS, agencias de marketing, plataformas online, grupos de WhatsApp). · Español nativo con excelente redacción en castellano neutro. Escribirás con clientes de España y Latinoamérica a diario. · Tono cálido, profesional y resolutivo. Nada de respuestas robotizadas ni mensajes genéricos de "copiar y pegar". · Psicología en saber cómo atender al cliente de forma excelente, representando a la marca de forma cálida, cercana y profesional. · Proactividad: no esperas a que te escriban, tú inicias la conversación. · Criterio para distinguir qué puedes resolver directamente y qué debes escalar. · Organización y autonomía: trabajarás remoto y necesitamos alguien que documente y haga seguimiento sin que se lo pidan. · Disponibilidad en franja horaria compatible con España y Latinoamérica. Se valorará · Experiencia como community manager o dinamizando comunidades de emprendedores, equipos comerciales o programas de formación online. · Experiencia previa gestionando reclamos, reembolsos o retención de clientes. · Conocimiento de CRMs y de Meta Ads (Facebook/Instagram) a nivel usuario. · Manejo de herramientas de gestión de tickets o tableros tipo Kanban. Condiciones ·Dedicación part-time: aproximadamente 20 horas semanales, con posibilidad de crecer a jornada completa según el crecimiento de la cartera de clientes. · Contratación como freelancer + bonos por satisfacción de clientes. · Incorporación inmediata, con periodo de prueba de 30 días. · Formación inicial sobre nuestra plataforma a cargo del equipo · Se necesita conexión a internet y buen equipo para poder trabajar de forma autónoma.