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Description
The Landlord
About The Landlord
The Landlord is a high-end hospitality brand rooted in a refined lifestyle and a strong attention to detail. The brand operates at the intersection of hospitality, service excellence, and contemporary living. We are now entering a new phase of expansion through a franchise model, which makes visual consistency and brand clarity critical across all markets.
Each franchise operates locally while carrying the same brand promise. To support this growth, we are looking to develop a complete, structured, and replicable brand guideline that can be deployed consistently across all physical and digital touchpoints.
Objective of the assignment
The objective is to create a comprehensive and operational brand guideline that will serve as a reference document for all current and future franchisees. This guideline must allow each The Landlord entity to express the brand with coherence, elegance, and precision, while preserving the emotional and aesthetic codes that define our brand DNA.
The guideline should be practical, clear, and easy to use, enabling independent teams to apply it correctly without external supervision.
Scope of work
The selected agency will be responsible for designing and delivering a complete brand guideline, covering the following areas:
Visual identity system
Define clear rules for logo usage and placement across all supports, including:
Brand extensions (TLL Franchises, TLL Manager, TLL Loyalty Program, TLL Platinum)
Bedding and linen (pillowcases, sheets, duvets)
Bath towels and spa linen
Staff uniforms (shirts, aprons, jackets)
Stationery (business cards, menus, envelopes, letterheads)
Signage (storefronts, plaques, pictograms, vehicle branding)
Packaging (bags, labels, boxes)
Color palette
Definition of primary and secondary colors
Authorized shades and variations
Color references (Pantone, CMYK, RGB)
Recommended color combinations and contrasts
Typography
Primary and secondary typefaces
Typographic hierarchy (titles, subtitles, body text, captions)
Practical usage examples across print and digital formats
Iconography and illustrations
Definition of a consistent illustration style (minimal, linear, pictogram-based)
Creation of an icon system covering hospitality services (reception, breakfast, spa, amenities, services)
Guidelines for image and illustration treatment (line weight, spacing, visual tone)
Photography direction
Artistic direction (lighting, mood, subjects, composition)
Storytelling approach aligned with a luxury hospitality universe
Visual moodboard
Image treatment recommendations (retouching, filters, grain, saturation)
Examples of visuals adapted for social media, website, and printed materials
Tone of voice and brand language
Definition of the brand tone (warm, refined, intimate, elegant)
Key vocabulary and preferred lexical fields
Do’s and don’ts for brand expression
Message examples for social media, email signatures, and printed materials
Digital applications
Design templates for:
Instagram feed and stories
Facebook publications
LinkedIn posts and banners
Layout grids and composition rules
Logo, typography, and color integration guidelines
Examples of carousels, stories, and short-form videos
Printed materials and physical applications
Complete stationery system (business cards, menus, envelopes, notebooks, labels)
Uniform design guidelines and logo placement
Linen and bedding specifications (materials, embroidery, positioning)
Branded objects and promotional items
Deliverables
A complete brand guideline document (digital format)
Fully structured, clear, and ready for franchise deployment
Visual examples and practical use cases for each section
Expected timeline and proposal
We kindly ask interested agencies to provide:
A detailed proposal outlining their methodology and approach
A production timeline with milestones
A cost estimate for the full scope of work
Relevant references, ideally within hospitality, luxury, or franchise networks
Farouk B.
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Log inClarification Board Ask a Question
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How much visual and tonal flexibility should franchisees have across different markets versus elements that must remain identical everywhere? Will this guideline be used as an internal operational manual for teams with no brand background, or mainly as a reference for professional designers and agencies?
And do you see this document evolving over time with new brand extensions, or should it be designed as a fixed system for the next phase of growth? -

Hey Farouk, Before starting, I’d like to clarify a few points to ensure the brand guideline fully meets your needs: are there any existing brand elements or partial guidelines we should build upon, or is this a completely new development from scratch? For franchise deployment, do you envision digital-only guidelines, or should we also include print-ready assets for physical touchpoints? Would you like the guideline to include step-by-step implementation instructions for franchisees, or mainly focus on the visual and tone rules? Finally, are there any key deadlines or milestones we should align with for the rollout across multiple franchises?
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Hey Farouk, Before starting, I’d like to clarify a few points to ensure the brand guideline fully meets your needs: are there any existing brand elements or partial guidelines we should build upon, or is this a completely new development from scratch? For franchise deployment, do you envision digital-only guidelines, or should we also include print-ready assets for physical touchpoints? Would you like the guideline to include step-by-step implementation instructions for franchisees, or mainly focus on the visual and tone rules? Finally, are there any key deadlines or milestones we should align with for the rollout across multiple franchises?