Customer Experience Projects
Looking for freelance Customer Experience jobs and project work? PeoplePerHour has you covered.
Customer support calls
Are you interested in earning extra income with flexible hours? Virtulise is currently seeking up to seven motivated individuals to join our team as freelance customer service representatives. This is a fantastic opportunity to work with one of our long-term and trusted clients. **What We Offer:** - A straightforward and rewarding role with all training provided directly by us. - The flexibility of a self-employed status, allowing you to manage your own schedule. - Minimal paperwork, as our back office handles the majority of administrative tasks. - We provide the necessary software, ensuring you can make calls without incurring charges. **Requirements:** - You must have your own phone to use for customer service calls. If you are enthusiastic about delivering excellent customer service and are looking for a role that fits your lifestyle, we would love to hear from you.
15 hours ago25 proposalsRemoteopportunity
Customer Testimonial - Near Crawly
I am in need of a customer video testimonial filming near Crawley Please see previous testimonials as a reference - https://www.youtube.com/watch?v=qu0OtSq-3IQ This will be taking place at the start of 15th May 2024
12 days ago10 proposalsRemoteopportunity
Customer Testimonial - Near Bristol
I am in need of a customer video testimonial filming near Bristol Please see previous testimonials as a reference - https://www.youtube.com/watch?v=qu0OtSq-3IQ This will be taking place at the start of June 2024
12 days ago13 proposalsRemoteopportunity
YPO London Wine Experience 2024
This is a 2-day wine education & tasting event. I'm looking for a photographer to join us at 67 Pall Mall on - May 30, 10am to 5pm - May 31, 3pm to 5pm To take pictures during the event (speakers, participants, wines, etc.). We will be looking for a creative eye (unique & interesting perspectives). This is a YPO event and due to the members participating and wines being tasted, confidentiality is key (i.e. no posting / usage of pics outside of YPO). As commissioner of the photographs, I will own copyright exclusively.
5 days ago9 proposalsRemoteCustomer Service Administrator: Expert in Operations.
We are in search of a dedicated freelance customer service administrator to elevate our operations. Your responsibilities will encompass a wide array of critical tasks, including overseeing daily operations, meticulously managing budgets, adeptly coordinating teams, rigorously implementing policies and procedures, proficiently handling administrative tasks, and adeptly communicating with stakeholders. Beyond these core duties, your strategic insights and decision-making prowess will be instrumental in charting our course forward. Please note that this is not an opportunity for outsourcing projects, but rather a freelance hiring position. Remuneration: $21 per hour. ```
13 days ago29 proposalsRemoteExpert with experience in the UK Solar industry
We're a leading marketing and growth agency in the UK, dedicated to leveraging cutting-edge technology to streamline the customer acquisition process for our clients. That's where Go High Level comes in. We're seeking a highly qualified and experienced Go High Level expert to join our team and revolutionise how are clients do business. Role Description: As our Go High Level expert, you'll be at the forefront of our mission to automate and optimise the customer acquisition journey for residential solar companies. Your primary responsibility will be to handle all aspects of Go High Level implementation and management for our clients. This includes creating automated messages, implementing personalised videos from clients, and designing seamless systems to convert leads into sales. Requirements: - Extensive Experience: We're looking for someone with a proven track record of success in leveraging Go High Level to drive results for clients in similar industries. - Technical Proficiency: You should be highly skilled in using Go High Level's features and functionalities to their fullest potential. From setting up automated campaigns to designing custom workflows, you should be able to do it all. - Creativity: We need someone who can think outside the box and come up with innovative strategies to engage leads and nurture them through the sales funnel. - Communication Skills: Clear and effective communication is key. You'll be working closely with our clients to understand their needs and translate them into actionable Go High Level strategies. What We Offer: - Exciting Challenges: Joining our team means taking on exciting challenges and pushing the boundaries of what's possible in residential solar marketing. - Collaborative Environment: You'll be part of a dynamic team of marketing experts who are passionate about driving results for our clients. - Opportunity for Growth: As a rapidly growing agency, there's ample opportunity for professional growth and advancement within our organization. How to Apply: If you're ready to take your Go High Level expertise to the next level and make a real impact in the residential solar industry, we want to hear from you! Please attach your resume and a brief cover letter outlining your relevant experience and why you're the perfect fit for this role.
12 days ago13 proposalsRemoteTelemarketer to telephone schools and education establishments
We are a small company that supplies school uniform accessories like ties, badges and bags. We would like a professional telemarketer with experience to run a campaign to find out from our non-customer base whether the schools on our data are in the market for our products. We will have 2 or 3 leading questions Required to telemarket when schools are in session
10 days ago17 proposalsRemoteopportunity
Create Figma design of Magento with Hyvä
I require a designer to create a Figma design of demo.hyva.io. This will be imported into zeplin.io. Screens should be linked together in the artboard. The whole artboard should use a style guide, so with a simple change things can be changed, including: 1. Fonts 2. Colours Experience in web design is a must. Experience working with Zeplin definite advantage. Pages required: 1. Homepage: https://demo.hyva.io/ 2. Login: https://demo.hyva.io/customer/account/login 3. Forgot Password: https://demo.hyva.io/customer/account/forgotpassword/ 4. Create Account: https://demo.hyva.io/customer/account/create/ 5. (requires login) Account Dashboard: https://demo.hyva.io/customer/account/ 6. (requires login) Account information: https://demo.hyva.io/customer/account/edit/ 7. (requires login) Address book, showing multiple addresses: https://demo.hyva.io/customer/address/index/ 8. Product Lister Page: https://demo.hyva.io/women/tops-women.html 9. Product Detail Page: https://demo.hyva.io/neve-studio-dance-jacket.html 10. (requires items in cart) Cart: https://demo.hyva.io/checkout/cart/ 11. (requires items in cart, not logged in) Checkout, with no addresses: https://demo.hyva.io/checkout/#shipping 12. (requires items in cart, logged in) Checkout with pre-existing addresses: https://demo.hyva.io/checkout/#shipping 13. (requires items in cart) Checkout - payment page: https://demo.hyva.io/checkout/#payment Components: 1. Header - with separate pages for search open and mini cart open 2. Footer 3. Style guide - showing buttons and states
5 days ago45 proposalsRemoteopportunity
Accountant with Experience of Capital Allowance Claims
We are a sales and marketing firm who find commercial property owners and package claims for embedded capital allowances claims. You can find us at www.propertytaxrefundcentre.co.uk. We have a JV with a Tax Accountants to process the claims and present them to HMRC. We are now looking for a new JV partners to process these claims. It is a seriously lucrative opportunity for a commercially minded tax accountant who is not bogged down with standard client work. The sales team are based in the West Midlands. We are happy to talk about multiple methods of remuneration.
18 days ago3 proposalsRemoteFreelance Telemarketer required
Company Description Quartix UK is a successful provider of vehicle tracking systems, founded in 2001 by industry professionals. With a customer base of over 20,000 across various sectors, Quartix's online service and unique tracking system has been installed in more than 600,000 vehicles. Our telematics service caters to the needs of both large corporations and owner-managed businesses. Quartix has been recognized with several business and product awards, showcasing their success and innovation in the industry. Role Description This is initially a short-term contract role for a Freelance Telemarketer, with scope for it to become a longer-term contract if proven successful. The Freelance Telemarketer will be responsible for conducting outbound calls from a data list to generate leads and schedule online appointments/demos for the sales team. They will need to effectively communicate with potential customers and provide excellent customer service. Skills • Interpersonal Skills, Communication, and Customer Service skills • Experience in appointment scheduling and conducting outbound calls • Excellent verbal communication skills • Ability to work independently and remotely – daily activity reports are required • Experience in the automotive industry is a plus • Previous telemarketing experience is essential
12 days ago25 proposalsRemoteCase Study Writing- Residental Pool installation
I would like to get some case studys written up of pools we have installed last year, Our Photographer is doing photo over the next few months Looking for someone who will contact our customer to gather info on thier pool project and then write up about a page about the project, makes sure customer is happy with it then send it back to me I can provide examples of ones we did last year#
5 days ago21 proposalsRemoteCustomer Service Specialist needed- $21/hr
I'm seeking a professional freelance customer service specialist to join our dynamic team. As a vital member, your primary responsibilities will revolve around promptly responding to inquiries and efficiently resolving issues across multiple communication channels, including phone, email, and chat. Your expertise will be instrumental in guiding and assisting customers with product or service-related inquiries, ensuring their satisfaction and fostering loyalty. Moreover, you will be entrusted with providing comprehensive information about our products or services to enhance customer experience and drive sales. Please note that this is not an opportunity for outsourcing projects; rather, we are seeking an individual to join us on a freelance basis. Compensation for this role is set at $21 per hour. If you are passionate about delivering exceptional customer service and possess the requisite skills, we invite you to apply and become an integral part of our team.
21 days ago38 proposalsRemoteopportunity
Shopify - Xero
A freelancer is sought to develop an integration between Shopify and Xero accounting software. The project aims to link draft orders placed in an online store with corresponding customer invoices in Xero. Once payment is confirmed in Xero, the integration will trigger the order status in Shopify to update to "live", allowing fulfilment to proceed. The developer will be responsible for configuring API connections between the platforms and scripting the automated workflow. Experience with Shopify and Xero APIs as well as proficiency in languages like PHP, Python or JavaScript is essential. Respondents should clearly demonstrate their technical qualifications for seamlessly linking e-commerce and accounting systems through programmatic order updates.
17 hours ago33 proposalsRemoteFlutter developer with PHP experience
We are seeking a skilled Flutter developer with experience in PHP to assist in editing a mobile application, addressing existing issues, and preparing it for deployment. The successful candidate will be responsible for debugging, implementing enhancements, and ensuring seamless functionality across both iOS and Android platforms. Additionally, proficiency in building IPA and APK files and uploading them to TestFlight and Google Play is required. Responsibilities: Collaborate with the development team to identify and rectify bugs and performance issues within the Flutter application. Modify existing codebase to implement new features and improve app functionality. Utilize PHP skills to integrate backend services and databases with the mobile application. Generate IPA and APK files and conduct thorough testing to ensure compatibility and stability. Upload finalized builds to TestFlight for iOS and Google Play for Android distribution. Requirements: Proven experience in Flutter development, with a strong portfolio of mobile applications. Proficiency in PHP programming language for backend integration. Solid understanding of mobile app development lifecycle, including debugging, testing, and deployment. Familiarity with generating IPA and APK files and deploying them to TestFlight and Google Play. Excellent problem-solving skills and attention to detail. Preferred Qualifications: Experience with version control systems such as Git. Knowledge of RESTful APIs and web services. Ability to work efficiently both independently and as part of a team. Strong communication skills and a collaborative mindset. If you meet the requirements above and are eager to contribute to the enhancement of our mobile application, please submit your resume and portfolio for consideration. We look forward to welcoming you to our team!
a month ago49 proposalsRemoteopportunity
Support new business to reach students and graduates in the UK
I have recently launched a small UK-based business providing CV, cover letter, and interview preparation services to students and graduates (higher education). I am hoping to work with a freelancer who has marketing experience with this specific audience, a well established network in this field, or both! My primary objectives are to explore strategies for making my company website and Instagram page more visible to this specific audience, and to secure more customers. If you are familiar with this type of customer and have ideas, please get in touch and we will agree a proposal accordingly.
9 days ago16 proposalsRemoteCustomer Service Rep: Client Interaction & Workflow Optimization
I'm hiring a freelance customer service representative to join my team. Responsibilities include managing client communications, booking meetings, optimizing workflows, and ensuring high-quality service delivery to achieve business objectives. Responsibilities: - Respond to client messages and calls promptly and professionally - Schedule and coordinate online meetings efficiently - Streamline workflow processes to enhance productivity - Deliver exceptional service to clients to meet organizational goals Requirements: - Excellent written and verbal communication skills - Strong organizational and multitasking abilities - Proficiency in communication tools and software - Problem-solving skills and attention to detail - Previous experience in customer service or related roles preferred I'm offering a competitive rate of $21 per hour for this freelance position.
22 days ago33 proposalsRemoteEXECUTIVE TECHNICAL SUPPORT ANALYST
The Executive Technical Support Analyst is responsible for providing technical on-site and remote support to the Executive Leadership Team and their Executive Assistants. The ideal candidate is a self-starter with exceptional problem-solving skills, able to implement solutions with little or no guidance, and can maintain composure in high-stress situations while delivering extraordinary customer service. Essential Duties Include, but are not limited to, the following: Deliver technical “White Glove” response to Executives and their assistants to ensure all their IT needs are addressed in a timely manner. Provide a high level of support through problem solving, listening, and having an exceedingly high level of customer service. Deliver tailored solution engineering to all requests made by Executives and their assistants. Make house calls to assist Executives with home office, networking, AV implementation, and other technical setups. Work with Executive Assistants to support IT initiatives for Executive needs, including travel and other offsite engagement. Provide A/V Support for Executive meetings, including presentation setup and video conferencing. Proactively manage new deployments and technology to the Executives, ensuring little to no disruption. Interact with IT functional groups and establish relationships cross-functionally to drive escalations to closure. Generate weekly and monthly reports for Executive Leadership liaisons regarding customer support issues. Maintain confidentiality and privacy in all dealings with Executives and their data. Assist with coordination of vendors and external repair/service technicians. Be present and available during work hours in professional attire with a manner and attitude acceptable to Executives. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Maintain regular and reliable attendance. Ability to act with an inclusion mindset and model these behaviors for the organization. Ability to perform duties after hours via an on-call basis Ability to work designated schedule. Ability to work nights and/or weekends as needed. Ability to work overtime, as needed. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day. Ability to work on a computer and phone simultaneously. Ability to use a telephone through a headset. Ability to work seated for approximately 80% of a typical working day. Ability to work standing for approximately 20% of a typical working day. Minimum Qualifications Bachelor’s degree in a field as outlined in the essential duties; High School Diploma or General Education Degree (GED) and 4 years of experience in a related field; or Associates Degree and 2 years of experience in a related field. 4+ years of overall IT experience, including direct support with c-suite level leaders, senior leadership, or other high level decision makers. Excellent verbal and written communication skills. Advanced proficiency with Windows, MacOS, iOS, and Zoom videoconferencing in a business environment. Demonstrated ability to navigate stressful situations with tact and poise. Demonstrated ability to present ideas in user-friendly, business-friendly, and technical language. 2+ years of experience using and troubleshooting Outlook within a network environment (i.e., permissions, calendar sharing, delegation, etc.). 2+ years of Incident Management experience; including business expectations and company- communications. 2+ years of experience working with Microsoft based operating systems, with emphasis on Windows 10 and O365 suite of applications. 1+ year of experience with OKTA end-user administration or relevant technology. Professional working knowledge of active directory, creating user accounts, resetting passwords, creating groups, and security group administration. Proficient with Audio/Video technologies. Strong grasp of basic security principles and practices as it pertains to a business environment. Demonstrated ability to perform the essential duties of the position with or without accommodation. Authorization to work in the United States without sponsorship. Preferred Qualifications Apple, Microsoft Certified Professional, Microsoft Technology Specialist or equivalent technical certification. ITIL V3 or V4 Foundation certification or equivalent experience. HDI training and certification. Experience using ServiceNow for IT Service Management. Experience supporting remote employees. Experience in healthcare or biotechnology. Microsoft SCCM and Windows 10 expertise.
12 hours ago9 proposalsRemoteAccounting and payment
We are seeking a skilled and reliable House Rent Collector, As a House Rent Collector, you will be responsible for collecting rent payments from tenants in a timely manner. Your duties will include ensuring that all rent payments are accurately recorded, issuing receipts, and addressing any tenant concerns regarding rent payments. The ideal candidate must have excellent communication and organizational skills, as well as a strong attention to detail. Previous experience in rent collection or property management is preferred. Proficiency in using rent collection software is a plus. Skills needed: - Strong communication skills - Attention to detail - Organizational skills - Customer service skills This is a medium-sized project with a duration of 1 to 6 months. We are looking for an intermediate level professional.
2 days ago20 proposalsRemoteElegant Shopify Website Development With Envato Theme
I'm seeking an experienced Shopify developer capable of building a website using a specific Envato theme I have chosen. The ideal candidate will have: - Proficient skills in Shopify development and Envato themes customization. - A keen eye for creating a minimalistic, yet elegant website design. - Experience in featuring key elements prominently on the website, specifically: - Product listings: showcasing our range of products in an engaging and organized manner. - Customer testimonials: strategically placing testimonials to enhance trust and credibility. This project requires keen attention to detail to ensure that all elements are cohesive, reflective of our branding, and contribute to a user-friendly interface. The goal is to create an aesthetically pleasing and functional online storefront that embodies our brand and facilitates user interaction.
14 hours ago18 proposalsRemoteExpert Sales Support
Expert sales support is required to support our sales team. Must be available UK hours Monday to Saturday 2pm-9pm. Must have prior customer support experience and clear British or American accent. must be hard working and reliable.
25 days ago12 proposalsRemote