Customer Experience Projects
Looking for freelance Customer Experience jobs and project work? PeoplePerHour has you covered.
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Landlord Role Play Conversation
Hey, So right now, I'm looking for someone that I can have a role play phone call with, where they will play the role of a landlord that has a property available to be rented And on that call, I will be pitching the idea of a airbnb business model, and then I will work to overcome all of the objections the landlord throws my way The reason why Im doing this is to educate people more on how to approach landlords and pitch them the idea of this business model The call itself will last for around 20 minutes tops! I'm looking for people solely based in the UK for this one... And if you're a landlord or have experience with being one, or have experience with working with other landlords this would help massively
Web Developer to Create E-commerce Website
Experienced Web Developer Needed for E-commerce furniture website We are seeking a skilled web developer to design and build a comprehensive e-commerce website. The ideal candidate will have experience in creating user-friendly, feature-rich, and visually appealing e-commerce sites. The website should be developed using WordPress combined with WooCommerce or Shopify, and it must incorporate the following key features and functionalities: **Responsibilities:** - Design a clean, modern, and responsive e-commerce website. - Develop and implement an intuitive navigation structure with clear product categorization and filtering options. - Create detailed product pages with comprehensive descriptions, multiple images, customer reviews, and customization options. - Integrate secure payment gateways and ensure seamless checkout processes. - Set up advanced search functionality and detailed filters to help users easily find products. - Highlight special offers, discounts, and next-day delivery options on relevant pages. - Implement robust customer support features, including live chat, detailed FAQs, buying guides, and contact forms. - Integrate a blog section for articles on product care, sleep health, and interior design tips. - Ensure the website is SEO-friendly and optimized for speed and performance. - Provide solutions for multi-currency and multi-language support if required. - Enable easy import and export of data using CSV files. **Requirements:** - Proven experience in developing e-commerce websites using WordPress with WooCommerce or Shopify. - Strong understanding of HTML, CSS, JavaScript, and relevant web technologies. - Experience with responsive web design to ensure the site works seamlessly across all devices. - Knowledge of SEO best practices and tools to enhance site visibility and ranking. - Familiarity with various payment gateway integrations and secure transaction methods. - Ability to create custom themes and plugins or modify existing ones to meet specific business needs. - Excellent problem-solving skills and attention to detail. - Strong communication skills and the ability to work collaboratively with stakeholders to gather requirements and provide regular updates. **Additional Skills (Preferred but Not Required):** - Experience with graphic design and tools like Adobe Photoshop or Illustrator. - Familiarity with website performance optimization techniques. - Understanding of web accessibility standards. - Ability to implement marketing tools and analytics for tracking user behavior and sales performance. **To Apply:** Please provide your portfolio showcasing similar e-commerce projects you have completed, along with a brief description of your role in each project. Include your proposed timeline for completing this project and your hourly rate.
5 days ago54 proposalsRemoteClio setup and link to Xero
Hope you are well. I've seen in your profile that you have experience with working with Clio. Can you please confirm what experience you have with Clio and how long you've worked on Clio for?
5 days ago3 proposalsRemoteopportunity
VoIP API link to CRM
We have a bespoke but largely typical CRM built in PHP. We are now looking to integrate CircleLoop VoIP (their API material can be found here https://developers.circleloop.com/ ) We require the configuration to enable our users to call from our CRM record, with the call routed through the API. We require the call statistics to be listed within each customer record (date/time/duration/direction of call) and, we require the call recordings to be stored by default via an AWS repository, but, linked from our customers record within the CRM. Finally, we require a management report screen, whereby we are able to view activity stats (all contained within CircleLoop), but from within our CRM and an admin option to view ALL users call recordings. Competency, speed of delivery, prior experience is all key, as is cost. To prevent auto bids, if you've read this far, please start your bid with the word 'genuine', otherwise I'll have to ignore it. Thank you and good luck.
12 days ago18 proposalsRemoteNeed Figma Design for Life & Health Coach Business
Hi, I need someone to design the homepage for the Life and health coach business for one of my client. I have all the content ready and similar websites too that the customer is currently looking for. Please send your previous designs that you created using Figma, The budget for this will be $30 and do not contact me outside of PPH. Thank you!!
13 days ago21 proposalsRemoteopportunity
Shopify - Xero
A freelancer is sought to develop an integration between Shopify and Xero accounting software. The project aims to link draft orders placed in an online store with corresponding customer invoices in Xero. Once payment is confirmed in Xero, the integration will trigger the order status in Shopify to update to "live", allowing fulfilment to proceed. The developer will be responsible for configuring API connections between the platforms and scripting the automated workflow. Experience with Shopify and Xero APIs as well as proficiency in languages like PHP, Python or JavaScript is essential. Respondents should clearly demonstrate their technical qualifications for seamlessly linking e-commerce and accounting systems through programmatic order updates.
15 days ago43 proposalsRemoteopportunity
Integrate a custom application into shopify
I need a Shopify developer to integrate a custom app into my Shopify store. I have built a custom-suit app that needs a developer to integrate this into my website so that a customer can go to the app from the website and then be sent back to checkout to pay after they have finished designing their garment. All instructions for the integration will be given.
11 days ago40 proposalsRemoteopportunity
Back links in French language sites
For a website of industrial products that has a version in French language. We need to promote 10 keywords in French language. A back link for each one. There will be to be a post in each site. Please inform about experience in French language sites, also experience in industrial sites or laboratory products sites. We plan to extend the project to last at least one year. Thanks.
7 hours ago15 proposalsRemoteCSS Required for Memberpress Styling
Hi, I have Memberpress but the account area and course area that the customer views is lacklustre. I played around with CSS a little and the style and layout can be changed but i am not an expert on this. it should also be tablet and mobile friendly please. I would like the Member & Course area to match my website theme, style and branding ideally. For the person with the right skills, I would see this as a fairly quick and easy job because the styling is already there, it just needs to be applied to the Memberpress areas. I have attached some screenshots of how it currently looks and what I am aiming to achieve. I am sure you are more expert in this than I am and your help would be greatly appreciated. Thank you. :)
4 days ago20 proposalsRemoteurgent
Website Design Required for a Construction Company
I seek an experienced web designer to craft a modern and engaging website for my growing construction firm. The site should utilize clean and minimal visual design balanced with impactful imagery to convey our dedication to quality workmanship. Key pages needed include an about us section highlighting our team's extensive industry expertise and commitment to customer satisfaction, as well as separate pages detailing our services, portfolio of completed projects with photos and testimonials, and contact details with an intuitive form for potential clients. Easy navigation between these sections is paramount, employing prominent yet unobtrusive tabs or similar method across a responsive design optimized for viewing on desktop and mobile browsers alike. Content must be written in a clear, straightforward style emphasizing our strengths while avoiding industry jargon that could confuse casual visitors. Additionally, the site should integrate optional future features such as a blog with construction tips, a staff directory, and web forms to request quotes or schedule appointments. Submitters should have proven experience designing multipage websites for trade or B2B clients, with demonstrable skills in user experience design, HTML/CSS coding, and ensuring Section 508 accessibility standards are met. A well organized, commented codebase will be essential for my non-technical review and potential ongoing maintenance. Examples of similar past work showcasing design and development abilities are strongly encouraged. Please provide estimated timelines and costs for this project in your response. I welcome creative solutions that highlight
4 days ago110 proposalsRemoteExpires in 25Freelance Writer for CRM Documentation and Demo Data Setup
We are seeking a skilled freelance writer to create comprehensive documentation and set up demo data for our company's Customer Relationship Management (CRM) processes. The primary responsibility will be to research and document our existing CRM workflows, procedures, and best practices, as well as create sample data for demonstration purposes. Responsibilities: Collaborate with our CRM team to understand our current processes and requirements. Conduct thorough research and gather necessary information. Write detailed, step-by-step instructions and guidelines for various CRM processes. Ensure documentation is easy to understand and follow for both new and experienced users. Organize and structure the content logically for efficient reference. Maintain consistency in writing style, tone, and formatting across all documentation. Study the agency website ([login to view URL]) to understand the services and sub-services provided. Set up a full database of minimum 30 to 40 demo clients or sample clients in the GrowCRM system, covering all stages from leads to task completion, payment, and ticket management. Create demo data from beginning to end for the demo clients to demonstrate the CRM functionality at all levels, as per the services and offerings of the agency ([login to view URL]). Create demo proposals for the sample clients. Update the main CRM provided once selected for the project with the created demo data. Preferences: Experience working with digital and web development agencies (added advantage) Knowledge of creating and making Standard Operating Procedures (SOPs) for CRM systems Prior experience working with CRM systems Requirements: Proven experience in technical writing, process documentation, or instructional design Familiarity with CRM systems and related concepts (preferred but not required)
7 days ago13 proposalsRemoteopportunity
Support new business to reach students and graduates in the UK
I have recently launched a small UK-based business providing CV, cover letter, and interview preparation services to students and graduates (higher education). I am hoping to work with a freelancer who has marketing experience with this specific audience, a well established network in this field, or both! My primary objectives are to explore strategies for making my company website and Instagram page more visible to this specific audience, and to secure more customers. If you are familiar with this type of customer and have ideas, please get in touch and we will agree a proposal accordingly.
24 days ago18 proposalsRemoteHuman resources recruiter for a minimum of 3 months
I am looking for an HR recruiter for a minimum of 3 months. The ideal candidate should have recruitment experience, preferably in the real estate sector. Hours are flexible, but mandatory between 4-6 every day Monday through Friday. If you have experience and are interested in more information do not hesitate to contact me. The budget is between 8-20 USD in per hour
3 days ago10 proposalsRemoteProfessional-Oriented Sales Boosting Mobile App
I'm looking for a developer to create a mobile application which will be focused on increasing our sales among professionals. Key requirements: - The primary goal of the app should be to boost our sales figures. - The user experience should be tailored to professionals, ensuring a seamless and intuitive interface for this demographic. - The app should be engaging and drive conversions, helping us to reach our sales targets. Ideal skills and experience: - Proven track record of developing successful mobile applications, particularly those focused on e-commerce or sales. - A strong understanding of user experience design, especially tailored to professional users. - Previous experience with sales-boosting strategies in the digital space would be highly advantageous.
5 days ago11 proposalsRemoteEXECUTIVE TECHNICAL SUPPORT ANALYST
The Executive Technical Support Analyst is responsible for providing technical on-site and remote support to the Executive Leadership Team and their Executive Assistants. The ideal candidate is a self-starter with exceptional problem-solving skills, able to implement solutions with little or no guidance, and can maintain composure in high-stress situations while delivering extraordinary customer service. Essential Duties Include, but are not limited to, the following: Deliver technical “White Glove” response to Executives and their assistants to ensure all their IT needs are addressed in a timely manner. Provide a high level of support through problem solving, listening, and having an exceedingly high level of customer service. Deliver tailored solution engineering to all requests made by Executives and their assistants. Make house calls to assist Executives with home office, networking, AV implementation, and other technical setups. Work with Executive Assistants to support IT initiatives for Executive needs, including travel and other offsite engagement. Provide A/V Support for Executive meetings, including presentation setup and video conferencing. Proactively manage new deployments and technology to the Executives, ensuring little to no disruption. Interact with IT functional groups and establish relationships cross-functionally to drive escalations to closure. Generate weekly and monthly reports for Executive Leadership liaisons regarding customer support issues. Maintain confidentiality and privacy in all dealings with Executives and their data. Assist with coordination of vendors and external repair/service technicians. Be present and available during work hours in professional attire with a manner and attitude acceptable to Executives. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Maintain regular and reliable attendance. Ability to act with an inclusion mindset and model these behaviors for the organization. Ability to perform duties after hours via an on-call basis Ability to work designated schedule. Ability to work nights and/or weekends as needed. Ability to work overtime, as needed. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day. Ability to work on a computer and phone simultaneously. Ability to use a telephone through a headset. Ability to work seated for approximately 80% of a typical working day. Ability to work standing for approximately 20% of a typical working day. Minimum Qualifications Bachelor’s degree in a field as outlined in the essential duties; High School Diploma or General Education Degree (GED) and 4 years of experience in a related field; or Associates Degree and 2 years of experience in a related field. 4+ years of overall IT experience, including direct support with c-suite level leaders, senior leadership, or other high level decision makers. Excellent verbal and written communication skills. Advanced proficiency with Windows, MacOS, iOS, and Zoom videoconferencing in a business environment. Demonstrated ability to navigate stressful situations with tact and poise. Demonstrated ability to present ideas in user-friendly, business-friendly, and technical language. 2+ years of experience using and troubleshooting Outlook within a network environment (i.e., permissions, calendar sharing, delegation, etc.). 2+ years of Incident Management experience; including business expectations and company- communications. 2+ years of experience working with Microsoft based operating systems, with emphasis on Windows 10 and O365 suite of applications. 1+ year of experience with OKTA end-user administration or relevant technology. Professional working knowledge of active directory, creating user accounts, resetting passwords, creating groups, and security group administration. Proficient with Audio/Video technologies. Strong grasp of basic security principles and practices as it pertains to a business environment. Demonstrated ability to perform the essential duties of the position with or without accommodation. Authorization to work in the United States without sponsorship. Preferred Qualifications Apple, Microsoft Certified Professional, Microsoft Technology Specialist or equivalent technical certification. ITIL V3 or V4 Foundation certification or equivalent experience. HDI training and certification. Experience using ServiceNow for IT Service Management. Experience supporting remote employees. Experience in healthcare or biotechnology. Microsoft SCCM and Windows 10 expertise.
15 days ago21 proposalsRemoteAccounting and payment
We are seeking a skilled and reliable House Rent Collector, As a House Rent Collector, you will be responsible for collecting rent payments from tenants in a timely manner. Your duties will include ensuring that all rent payments are accurately recorded, issuing receipts, and addressing any tenant concerns regarding rent payments. The ideal candidate must have excellent communication and organizational skills, as well as a strong attention to detail. Previous experience in rent collection or property management is preferred. Proficiency in using rent collection software is a plus. Skills needed: - Strong communication skills - Attention to detail - Organizational skills - Customer service skills This is a medium-sized project with a duration of 1 to 6 months. We are looking for an intermediate level professional.
17 days ago21 proposalsRemoteRecruiting Executive
We are looking for a Recruiter with full-cycle recruiting experience, from talent sourcing and attracting candidates to interviewing and hiring great employees. Expereince with hiring in the middle east countries will be an added advantage but not a prerequisite. Responsibilities Develop and update job descriptions and job specifications Perform job and task analysis to document job requirements and objectives Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc Source and recruit candidates by using databases, social media etc Screen candidates resumes and job applications Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes Onboard new employees in order to become fully integrated Requirements and skills Proven work experience as a Recruiter as an in-house recruiter Solid ability to conduct different types of interviews Hands on experience with various selection processes (video interviewing, phone interviewing, reference check etc) Hands-on experience with recruiting software Excellent communication and interpersonal skills Strong decision-making skills Team Player with excellent communication skills
3 days ago12 proposalsRemoteI need a YouTube video editor!
Hello, I’m looking for a reliable and experienced video editor for my growing YouTube channel. (Must have good experience) I currently have two video editors however I’m looking to increase the quality of the videos and up the number of videos produced. Each video is between 8 to 12 minutes. My channel is in the travel niche. I would require you to be aware of YouTube copyright guidelines and have some previous experience on YouTube. Please make sure you are aware of the YouTube automation business model. Final thing if you are new to YouTube or editing please don’t apply
7 hours ago11 proposalsRemoteAPPLICAITON
Im looking to have a app created for my hair salon, The salon has a licensed bar and serves basic food, My vision is to have a tablet on every hair station where the customer can order, Food, Drinks or prodcuts, Once they place this order the person working in the bar will receive a notification that the order has been placed and where this person is sat within the salon, There will be 20 drink, 10 food and 20 product options (50 in total) i would also like an online shop / website creating will all the products and this ties into the app and monitors the stock levels of the products, Thanks Paul
3 days ago42 proposalsRemoteWebsite improvements
I am looking for someone to help improve our site from two perspectives: 1. **Client perspective:** The site should be easy to navigate. Note that this is for one page only, not the whole site. I'll be using this for all our inner pages. 2. **Google perspective:** The site must be mobile-optimized. I will not dictate to someone how we want it. I want someone to use their experience in this field to determine how a client would navigate that one page. (I repeat, it's not a whole website.) The site is based on WordPress and is using DIVI. Once this is done, I'll be looking to update the homepage. But right now, you are bidding to help redevelop one page to be used on all our inner pages. You must have experience in website design and user-friendly aspects. Anyone can design websites, but not everyone can perfect the user experience. I am hiring based on simple code used and user-friendly experience. I won't be hiring just because you're a developer.
9 days ago55 proposalsRemote