Content Writing Projects

Systems & Compliance Administrator (Freelance Virtual Assistant)

Systems & Compliance Administrator (Freelance Virtual Assistant) Location: UK Based (Essential)
 Hours: Approximately 2–3 hours per day (35–40 hours per month)
 Contract: Freelance / Independent Contractor About the Role This role supports the Operations Manager by maintaining operational systems, trackers and administrative processes to ensure Integrated Treatment Services (ITS) runs efficiently and compliantly. ITS is a UK Speech and Language Therapy service working with schools, therapists and families nationwide. We are seeking a highly organised administrator to support day-to-day operations. The role focuses on maintaining systems, monitoring processes and coordinating administrative tasks rather than making operational or clinical decisions. Applicants must be UK based. Hours of Work • Approximately 2–3 hours per day (35–40 hours per month)
• Availability required for approx. 1 hour morning and 1 hour afternoon
• Primarily term time only, with potential holiday / project work as needs present Key Responsibilities Systems & Compliance • Maintain operational trackers (caseloads, supervision, compliance)
• Monitor therapist compliance (HCPC, DBS, insurance)
• Flag overdue supervision, documentation or compliance issues Case Notes & Records • Monitor case note uploads and flag missing records
• Maintain and archive caseload folders
• Support case note audit preparation Training & Framework Support • Maintain training attendance records
• Support training administration and certificate tracking
• Assist with ITS Connect and Write Framework tracking Administration & Documentation • Format documents and maintain templates
• Prepare operational documentation and contracts
• Manage electronic filing systems Website & Systems • Update WordPress website and online resources
• Complete weekly systems checks
• Identify and report system issues Data & CRM • Maintain CRM databases
• Organise data for marketing and reporting
• Support internal documentation and templates Recruitment & Finance Support • Maintain recruitment trackers and onboarding admin
• Support invoicing processes and accounts requests General Support • Provide administrative support to the Operations Manager
• Undertake additional duties to support business operations Experience (Desirable) • Google Workspace (Docs, Sheets, Drive)
• Microsoft Word & PowerPoint
• WordPress
• CRM systems
• Zoom / Microsoft Teams
• Spreadsheet and database management, Eventbrite We Are Looking for Someone Who • Is highly organised and detail-focused
• Enjoys working with systems and processes
• Is confident using spreadsheets and databases
• Can manage multiple tasks independently
• Is reliable, consistent and adaptable
• Has strong written communication skills Clinical Knowledge Clinical knowledge is not required.
This is an administrative role with no clinical decision-making. Applicants Must • Work as a freelancer / independent contractor
• Hold (or obtain) appropriate insurance
• Sign a confidentiality agreement and comply with GDPR. Provide minimum 4 months notice period Safeguarding & Data Protection ITS works with children and young people. The successful applicant must: • Hold or obtain a DBS check
• Follow strict GDPR and confidentiality procedures
• Handle sensitive information securely at all times This role involves administrative oversight only and no clinical responsibilities

opportunity

Product Designer (UI/UX) Needed to Redesign AI SaaS Platform

Project Overview We are building an advanced AI-powered business automation platform that helps businesses manage AI employees, customer communication, CRM, marketing automation, analytics, and business workflows. The platform is already developed and functional. We are now looking for an experienced Senior Product Designer / SaaS UI/UX Designer to redesign the entire user experience and interface into a modern, premium, clean, and easy-to-use product. This project is focused on product design, UX improvement, and visual redesign. No major backend or functionality development is required. About the Role We need a designer who can think like a product owner, not only create attractive screens. The goal is to transform the platform into a world-class SaaS product with: - Simple user experience - Premium modern design - Clear user journeys - Consistent branding - Professional SaaS interface - Easy navigation for non-technical business users The final product should feel like a combination of leading platforms such as: - Apple (simplicity and premium feel) - Notion (clean workflow) - HubSpot (business usability) - Salesforce (professional SaaS structure) - Linear (modern interface) Current Platform Status The application is already functional. Existing modules include: - Dashboard - AI Manager (central AI assistant) - AI Phone Agent - AI Assistant - CRM / Leads Management - Social Media Management - Content Studio - Email Campaigns - Advertising Management - Analytics - Projects & Tasks - Knowledge Base - Business Profile - Integrations - Billing - Settings The selected designer will improve the experience and interface without changing the existing business logic. Main Responsibilities The designer will: UX Research & Audit - Review the current platform - Identify usability problems - Analyse user flows - Recommend improvements - Improve information hierarchy UI Redesign Create modern designs for: - Dashboard - All application modules - Navigation system - Forms - Tables - Cards - Settings pages - User onboarding - Empty states - Loading states - Error states Design System Creation Develop a complete design system including: - Colour palette - Typography - Spacing system - Buttons - Components - Cards - Forms - Tables - Icons - Responsive rules Responsive Design Create: - Desktop experience - Tablet experience - Mobile-friendly application design The mobile experience should feel like a professional app. Important Design Requirements The design should be: ✓ Modern ✓ Minimal ✓ Premium ✓ Easy to understand ✓ Fast to navigate ✓ Business-focused ✓ Consistent across all modules The platform should reduce complexity and help users complete tasks quickly. Deliverables The freelancer must provide: 1. Complete UX audit report 2. User flow improvements 3. Full Figma design files 4. Complete SaaS design system 5. Redesigned screens for all modules 6. Mobile responsive designs 7. Developer-ready specifications 8. Component documentation Preferred Experience Must have: - 5+ years UI/UX design experience - Strong SaaS product design portfolio - Experience designing dashboards and complex applications - Advanced Figma skills - Experience creating design systems - Understanding of user experience principles Preferred: - Experience with AI products - Experience with CRM platforms - Experience working with React/Next.js developers - Experience designing B2B SaaS platforms Working Process The project will be completed in milestones: Phase 1: UX audit and recommendations Phase 2: Design system creation Phase 3: Module-by-module redesign Phase 4: Mobile optimisation Phase 5: Final review and developer handover Important Please do not apply if you only create attractive landing pages. We need someone experienced with complex SaaS applications, dashboards, and business platforms. The priority is not only visual improvement but creating an intuitive product experience that users can understand immediately. When Applying, Please Provide: 1. Portfolio of SaaS products you designed 2. Examples of dashboards or web applications 3. Your experience with Figma design systems 4. Estimated timeline 5. Estimated project cost 6. Your recommended approach for improving this product We are looking for a long-term design partner who can help create a world-class AI business platform.

opportunity

Shopify Version Upgrade, AI, Marketplace & App Development

About us We are a UK-based online marketplace specialising in kitchen and bathroom worktops, natural stone, quartz, porcelain, granite, marble, quartzite, sinks, accessories and related services. Our Shopify website contains 12,000+ products and supports customers, suppliers, fabricators, installers and industry professionals across the UK. We are looking for an experienced Shopify Developer, Shopify Manager or Shopify Agency with expertise in: - Shopify theme development and upgrades - Shopify app development - AI and LLM integrations - Multi-vendor marketplace systems - Large product catalogue management - Website performance optimisation - Technical SEO - API integrations and automation Project Objective The objective is to transform our website into a faster, smarter, scalable and future-ready ecommerce marketplace platform. We are not looking for simple design changes. We require a technically experienced professional who can improve platform architecture, performance, automation, marketplace functionality and future scalability. Scope of Work - Complete Shopify technical audit including theme, customisations, apps, integrations, APIs, Liquid, JavaScript, CSS, performance, SEO and technical risks. - Upgrade the existing Shopify theme to the latest stable compatible version, migrate essential customisations, improve code structure, resolve conflicts and ensure smooth deployment. - Improve website performance including Core Web Vitals, page speed, mobile performance, JavaScript/CSS optimisation, image optimisation and third-party app script management. - Optimise technical SEO and product catalogue structure including collections, metafields, variants, filtering, schema, internal linking, sitemap, indexing, redirects, canonical tags and Google Merchant Centre readiness. - Implement practical AI and LLM solutions such as AI search, product recommendations, AI chatbot, quotation assistance, AI-generated content, enquiry classification, lead qualification and catalogue automation. - Review the current Webkul marketplace setup, identify limitations, compare alternative solutions and recommend whether to improve Webkul, migrate, build custom functionality or create a hybrid Shopify and Next.js-coded marketplace architecture. - Develop a Shopify connector app connecting the Shopify website with a Next.js code website, including secure authentication, product synchronisation, supplier mapping, enquiry transfer, quotation requests, notifications, activity logs and reporting. - Improve automation workflows including product updates, supplier updates, stock updates, customer enquiries, CRM integrations, reporting dashboards, Google Merchant Centre feeds and Next.js-coded website synchronisation. - Complete testing, documentation and handover including technical documentation, API documentation, AI documentation, migration records, training videos and team handover. Required Experience Applicants must provide: - Previous Shopify development projects - Large catalogue Shopify experience - Marketplace development experience - Shopify app development examples - AI/LLM integration experience - Performance optimisation examples - Technical SEO experience Please answer: - Have you upgraded heavily customised Shopify themes? - Have you migrated 10,000+ products? - Have you worked with Webkul or similar marketplaces? - Have you developed Shopify apps? - How would you structure Shopify + Next.js code integration? - How would you protect existing SEO rankings? - What migration and rollback strategy would you use? Project Delivery This will be managed through clear milestones. Applicants should provide: - Proposed technical approach - Project timeline - Fixed-price quotation - Milestone breakdown - Team members involved - Warranty/support period - Previous client references Please review the attached document for the complete project requirements, detailed scope of work and technical expectations.

opportunity

PR & Media Outreach Specialist Required for MAI Awards 2026

We are looking for an experienced UK PR and Media Outreach Specialist to build national awareness, credibility, and engagement for MAI Awards 2026. ## About MAI Awards 2026 MAI Awards 2026 is a nationwide campaign celebrating the people, businesses, craftsmanship, innovation, and rising talent behind the UK stone, worktop, kitchen, surface, and construction industries. We plan to travel across England and Wales, visiting fabricators, suppliers, workshops, showrooms, and industry professionals. The campaign will include interviews, factory visits, business stories, project case studies, videos, social media features, nominations, public voting, sponsor partnerships, and a final documentary. Our aim is to make MAI Awards 2026 a recognised national industry campaign. ## What We Want PR to Achieve We want PR to help us: * Build national awareness * Secure relevant UK media coverage * Increase nominations and public voting * Attract sponsors and industry partners * Increase website traffic and social media followers * Strengthen the credibility of MAI * Increase trader, fabricator, and supplier registrations * Generate genuine customer and business enquiries ## Target Media We are interested in: * National, regional, and local UK media * Construction and building publications * Stone, surface, kitchen, and bathroom media * Architecture and interior design publications * Manufacturing and engineering media * Business, technology, and AI publications * Trade magazines, podcasts, radio, and online news platforms ## Responsibilities The selected specialist will: * Develop a clear PR strategy * Identify relevant journalists, editors, podcasts, and publications * Build a targeted UK media database * Write press releases and personalised media pitches * Pitch award, founder, business, regional, and industry stories * Secure interviews, features, mentions, and media coverage * Create regional PR opportunities around business visits * Promote nominations and public voting * Create PR opportunities for sponsors * Identify podcast, radio, webinar, and speaking opportunities * Follow up with journalists and editors * Track outreach, responses, backlinks, and coverage * Provide regular reports and recommendations ## Possible Story Angles * MAI travelling across England and Wales to document the UK stone industry * The people behind Britain’s kitchens, worktops, and interiors * Family-run businesses and regional success stories * Rising stars, apprentices, and women in the industry * Innovation in fabrication, installation, and design * AI supporting the construction industry * Sustainability and responsible material use * Local businesses gaining national recognition ## Expected Deliverables Please explain what you can deliver each month, including: * PR strategy * Media database * Press releases * Personalised media pitches * National, trade, regional, podcast, and radio outreach * Journalist follow-ups * Coverage tracking * Monthly report Performance will be measured by: * Journalist responses * Interviews secured * Articles and features published * Trade and regional coverage * Podcast or radio appearances * Quality backlinks * Website traffic * Nominations and votes * Sponsor enquiries * New followers * Business registrations * Genuine customer enquiries ## When Applying, Please Include * Examples of successful PR campaigns * Media coverage you have secured * Experience with UK journalists and publications * Relevant experience in construction, manufacturing, interiors, technology, awards, or business PR * Your proposed strategy for MAI Awards 2026 * Your monthly deliverables and fee * Your expected timeline for securing initial coverage * How you measure PR performance * Any existing UK media relationships Please do not send a generic proposal. We are looking for a proactive PR partner who can generate genuine credibility, media coverage, nominations, followers, sponsor interest, website traffic, registrations, and enquiries. This is a long-term opportunity for the right freelancer who can demonstrate measurable results.