Complaint Handling Projects
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Social Media Manager for Local Brands
I'm looking for a talented Social Media Manager to handle the social media presence for local brands (UK city), including developing an overall strategy, creating engaging content, managing campaigns and analysing performance. Responsibilities: - Develop and use social media strategies for multiple brands - Create, find, and schedule interesting content for different social media platforms - Manage social media accounts, including checking and interacting with followers - Work with marketing teams to make sure social media efforts match the brand's goals - Keep up with industry trends and best practices in social media marketing Skills: - Proven experience as a Social Media Manager or similar role - Excellent knowledge of social media platforms and their audiences - Good at writing and creating content - Skilled in using social media analytics tools - Creative and have an eye for visual appeal I'd love to chat further about the project and to better understand your skillset. There is a lot of room for longer term collaboration, business growth and earning potential.
20 hours ago31 proposalsRemoteFacebook Help required
We are seeking a skilled freelancer to assist us in merging two Facebook business pages. The primary objective is to transfer all the likes/follows from the inactive page to the active page, ensuring a seamless transition for our audience. The successful freelancer will possess a deep understanding of Facebook's platform and its functionalities. They will be responsible for carefully merging the two pages, including duplicating relevant content, updating profile information, and resolving any issues that may arise during the process. Attention to detail, efficiency, and a commitment to maintaining the integrity of our audience are crucial for this project. We expect the freelancer to work collaboratively with us to ensure a smooth and successful transition. If you have the expertise and experience required to handle this project, we would love to hear from you. Please provide a detailed proposal outlining your approach, timeline, and estimated cost.
a month ago14 proposalsRemoteFrench Virtual Assistant for Outbound Calls and Lead Generation
As a web agency, I am in need of a French-speaking virtual assistant who can handle both outbound calls and lead generation for a variety of industries. Key Responsibilities: - Conducting outbound calls in French - Note appointments - Maintaining a high level of professionalism and customer service throughout all interactions The ideal candidate for this position has: - Intermediate level of experience in virtual assistance - Exceptional communication skills in French - Previous experience with lead generation preferred - Ability to adapt and respond to customer needs promptly - Ability to represent our web agency in a professional manner I am looking for someone who is a self-starter, able to work independently, and can bring their own expertise to the role. Please provide examples of previous work and any relevant experience when placing your bid.
a month ago12 proposalsRemoteUK Based Strong Conference Organisation Project Support & Bonus
We are seeking a highly motivated and dynamic Personal Assistant to provide exceptional administrative support to our Conference organisation Team. We have an Investment Conference in 2 weeks time in London. Past conference organisation or project management experience would be an advantage. The work is flexible and ad hoc. This is not a sales role . Full ongoing training and support will be provided. You will be assisting us with various follow up calls, emails and WhatsApp messages to various stakeholders we are in communication with regards the organisation of the Conference. You must have strong communication skills. The ideal candidate will possess excellent communication skills, be proficient in English, and have experience in supporting important business projects. This role requires a proactive and organized individual who can effectively manage multiple tasks and prioritize responsibilities. You must have a Can Do Attitude with experience in getting things done. Responsibilities: Provide comprehensive administrative support to The Team , including making follow up calls, WhatsApp messages, sending emails, following up emails and various organisational tasks. Handle confidential and sensitive information with utmost discretion and maintain strict confidentiality. Maintain a high level of professionalism and represent the company with integrity and professionalism. Requirements: Preferably a degree or some good professional qualification and experience. Proven experience as a Personal Assistant or in a similar role supporting senior executives. Exceptional communication skills and a confident telephone manner. Experience in managing important business projects, with a demonstrated ability to handle multiple tasks and priorities effectively. Excellent problem-solving and decision-making skills. Ability to work independently with minimal supervision and as part of a team. High level of professionalism and discretion. Strong attention to detail and accuracy. To apply, 1)Please submit your CV 2)Please submit your voicemail outlining your core skillset and why we should consider you as a candidate and your preferred availability Monday to Sunday. Only shortlisted candidates will be contacted.
5 days ago6 proposalsRemoteVirtual Assistant for Shopify Dropshipping & Marketing
I am seeking a talented virtual assistant with a strong grasp of Shopify, particularly in the area of dropshipping, product listing, and marketing. I intend to have over 500 products on my store, and I need comprehensive support in social media and email marketing. Your responsibilities will include: - Setting up a dropshipping system and managing it efficiently - Listing and optimizing over 500 products on Shopify - Running and monitoring social media marketing campaigns - Implementing and analyzing email marketing strategies - Handling customer inquiries and support The ideal candidate will have: - Proficiency in Shopify, including dropshipping and product listing - Previous experience in social media and email marketing - Strong analytical and problem-solving skills - Excellent communication and customer service skills - Ability to work independently and meet deadlines Please, provide details of your experience with similar projects and the specific skills you possess that make you an ideal candidate for this role.
23 days ago21 proposalsRemoteCampaign Manager/ Executive (marketing/ media
We are a dynamic advertising team looking for a Junior Campaign Manager to join us. This entry-level role is perfect for recent graduates or individuals new to the media field, offering a fantastic opportunity to grow within the marketing and advertising industry. Key Responsibilities: - Set up and optimize advertising campaigns across various platforms, including Reddit, LinkedIn, and Meta, programmatic & X. - Collaborate on creative setup for campaigns. - Conduct basic analysis and reporting on campaign performance. - Offer recommendations based on campaign data. - Initially, the role is not client-facing, but there is potential to grow into this aspect over time. Qualifications: - No previous experience in campaign management necessary; all relevant skills will be taught. - Any experience or background in social media, media, or marketing is beneficial but not required. - Enthusiasm for learning and progressing within the digital marketing sector. - Excellent work ethic and a proactive attitude. What We Offer: - A flexible, remote working environment. - A clear path for career advancement within the company. - Comprehensive training in all aspects of campaign management, digital marketing, and beyond. - A supportive team that values hard work and creativity. *Scope of Role: The role's scope may expand beyond media campaign management to include broader digital marketing activities. Training will be provided accordingly, ensuring our team members are equipped to handle a variety of marketing tasks. How to Apply: Please submit your resume along with a brief cover letter explaining why you are a good fit for this role and your interest in marketing
11 days ago25 proposalsRemoteWhats app integration
This project requires developing a customized automated solution for large scale WhatsApp communication. The client needs to send personalized text messages to more than 200,000 recipients simultaneously through the popular messaging platform WhatsApp. The proposed system should be able to connect to the client's user database to extract requisite contact details like mobile numbers and fetch personalized message templates assigned to different user segments. It is imperative that all communication is sent while adhering to WhatsApp's platform policies and terms of use. The automated messaging mechanism developed should be scalable to handle such high volumes of concurrent outbound deliveries without encountering errors or delays. It must employ intelligent throttling techniques to stagger message dispatch over an extended period if required by WhatsApp APIs. Detailed logging and reporting functionalities are important to track message transmission status for each contact. The interface for operators should be intuitive and allow easy template management, recipient filtering, scheduling message runs. Security and privacy of user data being accessed and transmitted needs to be of utmost priority. Advanced technical and WhatsApp integration skills are necessary to take up this challenging project. Knowledge of application development, automation, APIs and messaging protocols is a pre-requisite. Creating a robust, policy-compliant and high performance solution within the stipulated timeline will be the key objective.
19 days ago15 proposalsRemote
Past "Complaint-handling" Projects
opportunity
Create 5 templates for Social media use
I need a professional Canva designer to create the following templates 1) Story/Post on Instagram for a sports team selection. 2) Story/Post on Instagram for a general announcements 3) Story/Post on Instagram for a new playing kit reveal 4)Story/Post on Instagram to annouce sponsors Replicate the above on requests for FB. Our website is is og7s.com and our insta handle is og_sevens. I have a business canva account that can be used 2)
Respond to messages
I am seeking a freelancer to assist me with managing my messages and inbox on my live streaming websites. The ideal candidate should be highly responsive, reliable, and able to handle a variety of inquiries and requests from viewers in a timely manner. Responsibilities: Respond to messages and inquiries from viewers promptly and professionally. Address technical issues, questions, and concerns related to the live streaming platform. Provide support and guidance to viewers on how to use the platform and navigate its features. Monitor and respond to comments and feedback on live streams. Escalate any urgent or critical issues to the appropriate team or person. Requirements: Strong communication skills, both written and verbal. Proficiency in English, with excellent grammar and punctuation. Experience in live streaming platforms or similar online communities. Knowledge of common technical issues and how to troubleshoot them. Ability to work independently and as part of a team. Flexibility to work around different time zones and schedules. Attention to detail and a commitment to providing high-quality customer service. If you are interested in this opportunity, please submit your proposal with a brief overview of your experience and qualifications. I look forward to hearing from you and discussing how we can work together to enhance the viewer experience on my live streaming websites.
Social media content posting
I need someone experienced to handle my small business's Instagram account. I've already created great content and captions, but I don't have enough time to post regularly. The ideal candidate should be good with Instagram's tools, know how to engage with the audience, and understand what kind of posts work best. They'll post twice a week using the content I've already prepared. It's a flexible remote job for a month to start with.
Social media marketing facebook And google
Hello my name is Mohan I am the founder of Elevenstark agency i need some one who work for as and can handle Facebook and google ads for our agency requirement : 1. 3 year of experience 2, some one knows policies of these platforms 3, results he must have results 4 , can go interview , in open camera zoom please if you are that person catch as soon as possible
Clean up and populate Pinterest pages ...
Hello there, need some help cleaning up our Pinterest presence, specifically 1. Get rid of low performing pins and create some rich pins. 2. Migrate over some of our higher performing posts from other social media channels 3. Migrate the two accounts into one account and reorganise. 4. Optimise the account for growth, giving advice/guidance. Our Pinterest handle is @wearecreativeescapes Can you please respond with ONLY the following, only a few lines, at the top of your response (sorry we don't have time to read cut paste responses) 1. A list of accounts you have grown, with stats (so we can take a look at your work) 2. Three ideas you think would work for us in relaunching our Pinterest presence (so we are aligned) Thanks!
opportunitypre-funded
CREATE FACEBOOK/INSTAGRAM LLA CAMPAIGN
Hi there, I'm looking for the right candidate to launce a targeted LLA campaign on facebook and instagram using the email address database i have to hand along with telephone numbers if needed. The adds will need to be created - I do have video content on my instagram page handle: @pandaskitchen facebook handle https://www.facebook.com/pandasforestgate - a lot of photography - and have brand guidelines to hand. The objective is to get more visits to my website, and get more orders. I will be using a voucher code to monitor the conversion rate. Would like expert advice and experience with this job as it will be the first time I will utilize the data we have collected over the years. For clarity, I would like the ad to run for a month, and would like this to get the best traction and conversion rate possible.
Seeking Short Form Content Editor with Social Media Management
We are a dynamic and growing online presence looking for a talented Short Form Content Editor who can also handle social media management tasks. If you're passionate about creating engaging content, have an eye for detail, and love interacting with audiences across various social media platforms, we want you on our team! Responsibilities: Content Editing: Review and edit short form content such as blog posts, articles, social media posts, and marketing materials to ensure clarity, consistency, and adherence to brand guidelines. Content Creation: Collaborate with our creative team to brainstorm and generate fresh and compelling content ideas that resonate with our target audience. Social Media Management: Develop and implement social media strategies to increase brand awareness, engagement, and followers across platforms including but not limited to Facebook, Instagram, Twitter, and LinkedIn. Content Scheduling: Plan and schedule content across social media channels using scheduling tools to maintain a consistent posting schedule and maximize reach. Community Engagement: Monitor social media channels, respond to comments, messages, and inquiries in a timely and professional manner, and foster meaningful interactions with our audience. Analytics and Reporting: Track and analyze social media metrics and performance, generate reports, and provide insights and recommendations for optimization. Requirements: Proven experience as a content editor with exceptional writing, editing, and proofreading skills. Strong understanding of social media platforms, trends, and best practices. Proficiency in content management systems (e.g., WordPress) and social media management tools (e.g., Hootsuite, Buffer). Creative thinker with the ability to generate engaging content ideas. Excellent communication and interpersonal skills. Detail-oriented with a keen eye for visual aesthetics and branding. Ability to work independently and collaboratively in a fast-paced environment. Bachelor's degree in Marketing, Communications, Journalism, or related field preferred. How to Apply: If you're ready to take on this exciting opportunity and be part of our dynamic team, please submit your resume, along with a cover letter detailing your relevant experience and why you're the perfect fit for this role. Additionally, include samples of your previous work or portfolio showcasing your content editing and social media management skills. We look forward to hearing from you!
Facebook ads
We are seeking a skilled freelancer to assist us in driving customer acquisition through Facebook ads. Our aesthetic training academy offers a range of courses, and we are eager to promote these offerings to a wider audience. We have a strong presence on social media, including Instagram and Facebook, with the handles @leannepowerconsultancy. The objective of this project is to generate leads and conversions by effectively targeting our ideal customers on Facebook. We are looking for a freelancer with a proven track record of creating successful Facebook ad campaigns. The ideal candidate should have a deep understanding of Facebook advertising principles, including audience targeting, ad creative, and campaign optimization. Key Responsibilities: - Develop and execute comprehensive Facebook ad campaigns to achieve our business goals. - Conduct thorough market research to identify target audiences and create effective ad targeting strategies. - Create visually appealing and persuasive ad creatives that resonate with our target audience. - Monitor and analyze ad performance metrics, such as click-through rates, conversion rates, and return on ad spend (ROAS). - Optimize ad campaigns based on data-driven insights and adjust strategies accordingly. - Collaborate with our team to develop landing pages and website content that complements the ad campaigns. - Stay up-to-date with the latest Facebook ad platform features and trends. Requirements: - Proven experience in running successful Facebook ad campaigns for businesses. - Strong understanding of Facebook advertising principles, including audience targeting, ad creative, and campaign optimization. - Excellent creativity and ability to create persuasive ad creatives. - Strong analytical skills and ability to analyze data to make informed decisions. - Familiarity with Facebook ad reporting tools and ability to generate comprehensive reports. - Excellent communication skills and ability to work collaboratively with our team. If you are a skilled freelancer with a passion for driving customer acquisition through Facebook ads, we would love to hear from you. Please submit your proposal, including your experience, pricing, and a portfolio of your previous work.
Help me recover an old YouTube channel
I need to recover my old YouTube channel from 2009 YouTube.com/dannilevy I want to use this handle for my new channel but I cannot remember the email or phone number associated with the account.
Social Media Wizards for Restaurants & Bars
Are you a Food & Beverage Enthusiast who loves making content? We are a new social media marketing agency that wants to make restaurant and bar social media profiles stand out. We create attractive content that makes a strong impression and share it on five or more important platforms, increasing visibility and bringing more customers to your business. I'm looking for: - A skilled freelancer to handle social media management for our restaurant and bar clients. - Creativity to create one engaging post per day that captivates followers. - Expertise in distributing posts across platforms like Facebook, Instagram, Twitter, and more, to reach a wider audience. - An engagement specialist who can initiate conversations, address inquiries, and cultivate a loyal customer base. To apply, please: 1. Demonstrate your expertise! Provide a few examples of your most impressive social media work for restaurants and bars. 2. Discuss pricing! Share your rates for this level of social media expertise. Also, so I know that you’ve read and understood this job post, please start off your response with how many years you’ve been doing this for. Apply now, What's stopping you? Cheers, Jack We're a passionate bunch who loves good food, good drinks, and even better social media. If you're the same, you'll fit right in!
Social Media Manager for Fiber Arts Content Creator
I am a fiber artist content creator specializing in designing digital PDF patterns for crochet and knitting enthusiasts. I'm seeking a dynamic individual to manage my social media accounts targeting women aged 18-30 who enjoy crocheting and knitting. Responsibilities: 1. Post engaging content across Instagram, TikTok, Facebook, Pinterest, and YouTube. 2. Craft captivating captions and hashtags that resonate with our bubbly, happy, and fun brand personality. 3. Collaborate with me to ensure content aligns with our audience's interests and preferences. 4. Experiment with posting times and strategies to optimize audience engagement. 5. Provide suggestions for content optimization and platform-specific strategies to reach larger audiences. 6. Track key metrics and provide regular reports to measure the success of our social media efforts. 7. Monitor and respond to audience comments and messages as needed, though, note that I enjoy engaging with our audience and will handle responses related to niche topics in the fiber arts community. Requirements: 1. Experience in social media management and content creation, preferably within the creative or lifestyle niche. 2. Strong understanding of marketing principles and social media platforms. 3. Creative mindset with the ability to generate engaging content ideas. 4. Excellent communication skills and attention to detail. 5. Ability to work collaboratively and adapt to evolving strategies. Budget: I am open to negotiation based on the time commitment required for this role. If you are enthusiastic about fiber arts and have a knack for social media marketing, I'd love to hear from you! Please include examples of your previous work and your approach to managing social media accounts.
Talented Social Media Manager & Video Creator Needed
Attainable Home is the idea & mission that creating wealth, prosperity, and well-being is possible through net-zero and sustainable homeownership and investment. We’re doing this by being a platform to help others learn through financial and monetary education, real estate investment, and sustainability on our website AttainableHome.com. Being fully netzero (powering the house and electric car with efficiency and solar) is not only affordable, but prosperous. We have done our own netzero solar home renovations to prove out the concept. We have the reach of thousands of people per month through our written content, but are now starting to build the social/video side. This opportunity will be perfect for someone who is naturally amazing at social media and video creation and editing (you live and breathe it), and who is interested in some of the following themes: - Real Estate Investing - Affordable Housing & Impact Investing - Tiny Homes, Modular Construction, Off-Grid Living - Green Building & Sustainable Living - Modern & Smart Home Technology and Design - Energy Efficiency and Renewable Energy – Both Residential and Commercial. - Finance & Investing, F.I.R.E Movement, Financial Freedom - Economics & World Monetary Systems You will work directly with me, the company’s founder. You will need to be able to take directives and be flexible with understanding what we need as a company, but then also be able to consult and direct me on how to go about tackling the socials correctly. We have handles on all platforms @attainablehome, which you can check out before applying. There’s so much short video content, stats, references back to our articles, and other things we need to do. Some examples of things we need to build out: - Daily social media posts/reels/shorts on all major platforms. We have tons of content, pictures, and videos to pull from. - Taking a lot of our video, stock video footage, audio, my voiceover audio, and more, to create/edit longer and shorter videos to post on the Tik Tok, Youtube (+Shorts), Instagram, Pinterest, etc. - Reposting/repurposing blog posts on other websites like LinkedIn, Medium, etc. - Helping in organizing and checking daily for helping reports, podcast opportunities, and more. Some of the software and programs in use to make videos/shorts/reels: Opus Clip AI (has social media scheduler) iMovie VN Video Editor Canva Pro I will be asking for examples and the ability to demonstrate your skills in building out an entire content strategy and video editing. This will be an hourly position, tracked through Upwork, and we have budget for 10-20 hours per week at this time. Depending on the results we get from this new social outreach, there is room to grow in pay and hours along with our own growth. This is an example of a long-form video that I made, which can be used for many shorter clips and shares: Please submit a cover letter with your resume, experience, requested pay rate (per hour), and other details on your interest in this position. Please include anything that you feel represents some of your best work, both with social media and video creation (even short videos like Tik Tok, Google Stories, YouTube Shorts, etc). Also include a bit about your philosophy, workflow, and experience using the above or similar tools, and how they created success or views with your efforts. This will be an ongoing opportunity as we are excited about growing the business for many years to come. Thank you!
Reels Strategy
I need someone who is an expert in reels to advise best practice for a campaign we are running. We are looking to attract a new customer type, and want to use Reels to bring them in. We get views in the hundreds and as a photography holiday company we want in the thousands (we have amazing images and footage as you might expect). So I am looking for best practice on. 1. How many reels per week and ideas on how we attract this new customer base 2. Hashtags, and scraping those from our competitors so we pull in the right new customer type 3. Apps we can use to build them with a consistent look and feel / templates 4. Then help us create a set of reels that will vastly outperform the ones we have been doing by ourselves Please respond with 1. What is your unique strategy to make reels that go viral 2. Examples of reels you have worked on 3. Specifically how you can best help us. Our Instagram handle is @creativeescapes_