Chat Support Projects

opportunity

Need a chatting app like WhatsApp

I need an online app where user can see online doctors and talk to them and chat with them. Application must lock the mobile id as banking app does. Patients can have a login and doctors too. When they are logged in they can see live doctors and start chatting and voice calling with them. Call will be with 20 minutes timer and call recorded feature should be there. More details will be shared with selected candidates e must be in flutter.

opportunity

Build AI Support Agent for POS Merchants

We are looking for an experienced developer to build an AI support agent for the POS industry. The system will support phone calls, SMS, and web chat. It should answer merchant support questions, detect language automatically, keep track of each merchant separately, and hand over complex issues to a human agent with full transcript. We plan to use the OpenAI LLM API, but candidates who have built similar systems using other LLM APIs are also welcome. The platform will also need a white-label dashboard for POS sellers, so they can manage and track their own merchants easily. Because of this, frontend/dashboard development skills are also important. Required experience: Building real AI chat, voice, or support systems OpenAI API or similar LLM APIs Twilio voice and SMS integration Backend development and database design Frontend skills for dashboard or admin panel development This is a long-term role, not a small one-time project. Please apply only if you have personally built a similar AI application and can clearly explain your work. Shortlisted candidates must sign an NDA before detailed discussion.

Client Support Coordinator

I'm looking for an experienced Client Support Coordinator to manage client records and ensure smooth day-to-day client operations. What you'll do: • Create and maintain client files with contact details, service plans, and progress notes • Build and manage trackers to monitor open issues, follow-up statuses, and resolution times • Analyse key performance metrics and produce regular reports for management • Manage client budgets, generate invoices, and track expenses • Use spreadsheet tools for scheduling, resource allocation, and monitoring project timelines If you're organised, detail-oriented, and experienced in client support, send me a proposal!

Digital marketing support and training

We are looking for a digital marketing expert to assist us initially with a training course for our drone pilot franchisees. We will need assistance in strategic planning as well as how to post on the various platforms to gain the most traction ongoing we would be looking for support.

Vectorworks Design Support

Hello, We are looking for freelancers to support our internal design team, we produce building shells and detailed design drawing packages for the leisure industry. If you would be interested please let me know and we can share a quick trial project. Thanks

Support Needed for Short IT-Related Calls

We are looking for a reliable Technical Call Support Assistant to help with short technical calls related to software and IT topics. The role involves joining scheduled calls, asking prepared technical questions, and writing short notes after each call. The ideal candidate has good English communication skills and basic to intermediate knowledge of software or IT concepts. You should be comfortable speaking clearly, following instructions, and summarizing information in writing. A stable internet connection and responsible work habits are important for this role. This is a remote freelance opportunity with flexible scheduling and ongoing work available depending on performance. Compensation is $10 per hour, paid for completed call sessions.

UK Tax support

Hello I need some help with my tax and advise I also just want some be general advise on tax Please have experience and knowledge I have put the price as a placeholder

One-time Technical Support Consultant

We are seeking a reliable and experienced One-time Technical Support Consultant to provide expert assistance with specific technical challenges related to our systems and infrastructure. This is a one-off engagement focused on resolving defined issues and improving system performance. Responsibilities: Diagnose and resolve complex hardware, software, or network issues requiring advanced technical expertise. Set up and optimize technology to ensure seamless integration with existing systems. Review current IT systems to identify performance bottlenecks or potential vulnerabilities. Implement tailored technical solutions or configurations to achieve a specific business objective. Provide clear guidance or brief training so internal teams can manage updates independently after completion. If you are detail-oriented and experienced in delivering one-time technical solutions, please send your proposal!

Remote Customer Support Agent

We are looking for a reliable and experienced Remote Customer Support Agent to handle customer inquiries related to our products and services through approved communication channels. Responsibilities: Respond promptly to customer inquiries via designated support channels Provide clear guidance on product usage and basic troubleshooting Maintain accurate records of customer interactions and track issues through to resolution Communicate company policies and service information professionally Escalate complex issues to the appropriate team when necessary If you are organized, detail-oriented, and have experience in customer support, please send your proposal!

Regulatory and Compliance Support

Rrayze Business Solutions, a global consulting firm specializing in incorporation and compliance services, operating across 17 countries and 15 Indian states. We are currently assisting multiple international clients who require company incorporation and comprehensive compliance support in Canada. In this regard, we are looking to engage a reliable local partner for long-term collaboration to support end-to-end compliance services. Please note that this will be a paid engagement. o Assist in fulfilling statutory requirements related to residency obligations for directors. o Support with compliance filings if required by regulatory authorities. If this opportunity aligns with your services, we would be happy to schedule a meeting to discuss the details further. Looking forward to your response.

Building a simple financial model to support growth

I run a small joinery manufacturing business and I’m looking for help building a simple financial model to support growth. I want to understand: • My true monthly break-even point • How much turnover is required to safely take on additional staff • What level of profit I should be targeting per job • Cashflow requirements to avoid getting into trouble Current position: • Two members of staff • Small workshop producing kitchens, wardrobes and cabinetry • Looking to scale in a controlled way

AirBNB customer support needed remote

Seeking an experienced remote Airbnb Customer Support specialist to manage guest and host inquiries, resolve booking issues, handle cancellations and refunds, mediate disputes, and maintain high satisfaction ratings. Must possess excellent written English, empathy, problem-solving skills, and familiarity with Airbnb policies and messaging platforms. Responsibilities include timely responses, clear documentation, proactive issue resolution, and continuous improvement of support processes to enhance user experience and retention.

Freelance Customer Support Agent

I'm looking for an experienced Freelance Customer Support Agent to handle customer inquiries and deliver a high standard of service. What you'll do: • Answer customer questions and resolve inquiries in a professional and timely manner • Explain products, services, and policies clearly and accurately • Process orders and check stock availability • Handle feedback and complaints professionally • Manage contract renewals and subscriptions • Update and maintain customer information accurately on internal systems If you're organised, detail-oriented, and experienced in customer support, send me a proposal!

Outsourced IT Support & VBA Support Partner Required

Multi-Site Care Group | Ongoing Support Contract We are a growing multi-site care group seeking a reliable IT support provider, small technical team, or agency to support our day-to-day operations across multiple locations. We are not looking for a sole freelancer, unless there is clear contingency cover in place. Ideally, we want an established provider with at least a second person available for resilience and continuity of service. About us 10 care sites Each site has approximately 4 laptops and 4 mobiles 1 central team with around 15 user-specific laptops Current setup At site level, devices are generally not user-specific In the central team, laptops are user-specific Access to our individual software platforms is managed through user logins, but support for those SaaS systems is not part of this role Microsoft Office Standard BlueHost hosting 2 WordPress websites Dropbox for file sharing Many of our operational files rely on VBA, so experience in maintaining and modifying VBA-based files is essential Support required We are looking for ongoing support in two main areas: 1. General IT support Approx. 2 hour per week Setting up new laptops and installing relevant programmes Assisting users with technical issues 2. Application / VBA maintenance Approx. 2 hours per week Updating and modifying VBA-driven files and tools Supporting operational file maintenance and improvements Response expectations User support required same day, ideally within 3–4 working hours Support hours: weekdays, 9am–5pm Application maintenance can usually be completed with a 1 working day turnaround Non-urgent upgrades can have a longer lead time, such as up to 1 week Occasional larger technical projects / builds may also arise from time to time Ideal provider We would particularly like to hear from providers who: already support similar clients or multi-site businesses have an established track record in outsourced IT support have strong Microsoft desktop support capability have solid experience with VBA troubleshooting, file maintenance, and updates can provide dependable cover and business continuity Please include in your response a short overview of your business / team where your team is based how many people are in your support team your experience with similar clients your experience with VBA support and maintenance your support hours and typical response times your pricing structure your onboarding availability We are looking for a provider who can offer a practical, responsive and dependable service, with the flexibility to support occasional larger pieces of work as needed. If you feel your team would be a good fit, we would be pleased to hear from you.

Executive Assistant / Execution Support

Part-Time Executive Assistant / Execution Support (2–5 hrs/week to start) We’re looking for someone to help keep things moving. This is a small, fast-paced, founder-led environment across three interconnected businesses. There’s a lot going on, and we need someone who can help ensure the right things actually get done — not just discussed. *The Role* You’ll be supporting our Operations Director to: - Stay on top of tasks coming from multiple directions - Make sure work progresses and gets finished - Keep things organised and visible - Help spot when something is at risk of slipping A big part of the role is follow-through and accountability — making sure nothing quietly falls off the radar. *What you’ll be doing day to day* - Keeping track of tasks and priorities - Following up on outstanding work - Helping organise workload and next steps - Flagging anything that’s blocked or at risk - Helping prepare clear escalation when needed - Supporting admin (emails, chasing, coordination, etc.) - Helping track time and workload to understand capacity *How we work* - We move quickly and prioritise execution — the focus is usually on getting things done rather than discussing them at length - High level priorities are set centrally by the Technical Director, with the Operations Director coordinating day-to-day execution and prioritising requests from internal and external stakeholders - Your role is to help keep things organised, moving, and visible - Where something doesn’t fit or is at risk, you flag it clearly so it can be resolved quickly - Communication is direct and to the point — clarity and progress are valued over formality *The environment* We are a neurodiverse team, including autism and ADHD. That means: - Communication can be direct or blunt, especially under pressure - Structure and follow-through really matter - Clear thinking and low-friction working are highly valued - Lots of things happening at once - if you thrive on bringing order out of chaos, you'll fit right in You’ll be a good fit if you: - Are highly organised and detail-oriented - Are comfortable gently and professionally holding your senior accountable - Can work within clear structures and boundaries - Prefer getting things done over discussing them - Excellent standard of written and conversational English If this is you, we'd love to hear your thoughts.

Add 3 colors to my Existing Logo

Need the primary colors from my website added to my logo with a little texture. I hired a designer and he delivered a Chat GPT AI version. I do not want that. I want it to look realistic. Take my actual logo and add a little texture and the colors from the chat gpt example I also need a simple "thumbnail" logo

Freelance Sales Support Assistant

I'm looking for an experienced Freelance Sales Support Assistant to support the sales team with research, data management, and coordination. What you'll do: • Research and identify potential prospects and key decision-makers • Qualify contacts and ensure they align with the Ideal Customer Profile • Manage and organise follow-up sequences to maintain engagement • Support the sales team with reporting and administrative tasks If you're organised, detail-oriented, and experienced in sales support, send me a proposal!

One-time Technical Support Consultant

I'm looking for an experienced One-time Technical Support Consultant to investigate and resolve complex technical issues for internal and external clients. What you'll do: • Investigate complex access, configuration, compliance, and functionality issues escalated from clients • Professionally respond to written and verbal requests from clients and internal teams • Document research, client communication, and issue resolution accurately • Handle post-promotion testing and provide on-call support for urgent requests • Assist in support improvement efforts and training alongside developers and technical staff If you're organised, detail-oriented, and experienced in technical support, send me a proposal!

Accountant- Bookkeeping, Annual Accounts & Tax Support

Description: We’re looking for an experienced accountant who can support both a startup business and an established company, handling day‑to‑day bookkeeping as well as annual accounts and filings. We also need someone who can provide ongoing tax advice, particularly around operating and optimising across multiple companies. This is a long‑term support role for someone who is proactive, reliable, and comfortable working with small, growing businesses. Responsibilities: Monthly bookkeeping and reconciliations Preparation and submission of annual accounts Corporation tax filings and guidance VAT returns (if applicable) Payroll support (optional but helpful) Tax planning and advice across multiple entities Ensuring compliance with UK accounting standards and HMRC requirements Requirements: Qualified or highly experienced accountant (UK) Experience working with startups and small businesses Strong understanding of multi‑company tax structures Familiarity with cloud accounting tools (e.g., Xero, QuickBooks) Ability to provide clear, practical advice To Apply: Please share your experience with similar clients, your monthly or annual pricing structure, and your availability to begin.

Freelance Email Support Specialist

I'm looking for an experienced Freelance Email Support Specialist to handle customer communications and resolve queries professionally and efficiently. What you'll do: • Respond to emails, customer queries, and support tickets with speed and accuracy • Handle complaints, troubleshoot issues, and resolve problems such as returns, refunds, and technical queries • Log, track, and manage all customer interactions using support tools, ensuring accurate documentation • Provide product or service information, troubleshooting guides, and contribute to internal FAQ documentation • Identify and escalate complex or technical issues to higher-level support or management • Spot recurring issues and report trends to improve overall service and product quality If you're organised, detail-oriented, and experienced in email support, send me a proposal!