Phoenix - Your AI AssistantCall Center Projects
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Help Needed With Google Shopping/Merchant Center/Shopify Errors
I am currently trying to run Google Shopping ads but repeatedly running into an issue: The Products are limited on Google Merchant Center due to mismatched currency issues. I need someone with deep understanding of both Google Shopping/Merchant Center AND Shopify to help me pinpoint what the issue is and how I can get it fixed. This project is not suitable for a junior PPC specialist - I need someone with expertise and experience in the area. Thank you!
Google Ads misrepsentation
Hi, I originally created a Google Merchant Center account for a store called **BMBO**. The store was later rebranded to **STORVO**, after which the Merchant Center account was flagged for **misrepresentation**. I decided to delete that Merchant Center account, although the associated Google Ads account remains active. Since then, I have attempted to create three new Merchant Center accounts using **different domains**, while keeping the brand name **Storvo**. Examples include domains such as *Storvo Home* and *Storvo Furniture*. Unfortunately, each of these accounts has also been flagged for **misrepresentation**. I would appreciate assistance in **resolving the misrepresentation issue** on my accounts, or guidance on **setting up a compliant new Merchant Center account** that will not be flagged again. Kind regards,
Google Merchent Center Approval for Adult eCommerce Website
Hello, We have been approached by a client with a newly launched eCommerce website selling adult products. They have been been told they do not meet the requirements due to some policy issues. While checking the website, I can see a few issues. I am looking for someone with experience in this area who can create a list of what needs to be done and implement those changes, ensuring their website is approved.
Google Merchant Manager
Seeking an experienced Google Merchant Center manager to optimize and maintain our product feed, troubleshoot disapprovals, implement best practices for feed quality, and enhance product visibility across Google Shopping. Responsibilities include feed mapping and optimization, structured data validation, policy compliance, performance monitoring, and conversion-focused recommendations. Ideal candidate will demonstrate proven Merchant Center experience, strong analytical skills, and a track record of improving ROAS and feed health. Ongoing collaboration with our marketing team is required.
German translation: Translate the entire website content
I need an experienced German translator to translate the entire website into German. This includes the homepage, product pages, category pages, button text, tooltips, help center, etc. The translation should be idiomatic, professional, and suitable for German users, and the translator should have experience in website localization. Please contact me if you have relevant experience and provide your past work or case studies.
Recruitment and Onboarding Coordinator
I need a seasoned recruiter who can take full ownership of sourcing, screening, and onboarding new hires while keeping communication skills front-and-center as a non-negotiable requirement. From drafting compelling job ads and actively searching across LinkedIn, Indeed, and niche forums to coordinating interviews, negotiating offers, and ensuring every form is signed before day one, you will run the entire funnel. Success for me looks like this: candidates with demonstrably strong communication abilities move quickly through a clear, transparent process and arrive on their first day fully prepared—IT access granted, paperwork completed, orientation booked, and expectations set. If you have a proven track record of building talent pipelines, interviewing for soft-skill fit, and guiding new hires through a friction-free start, I’d like to hear how you would approach our roles and what metrics you use to keep stakeholders informed.
Native Arabic Speakers for Conversation Recording
We are currently working on an audio data collection project and are looking for native Arabic (Saudi) speakers to participate. The task involves recording natural, call-center style conversations with another speaker based on provided scenarios. The conversations will include some code-switching (mixing Arabic and English naturally). How it works: Recordings will be completed using our secure online recording tool Each conversation is around 10 minutes The task can typically be completed in ~10 minutes, though you may take up to 30 minutes if needed You will be paired with another speaker, or you may join with your own partner Scripts will be provided in advance Recording Interface: Status shows when ready to record each line Script is displayed based on your role (Agent / Customer) Each sentence has its own “Record” button Progress bar shows completion (e.g., 0/30 lines recorded) After finishing, you can submit using the “Complete Recording” button Project budget: $20–$25 per participant for up to 30 minutes If you join with your own partner, the total budget is $40–$50 per completed session (both participants included) Requirements: Native Arabic (Saudi) speaker Comfortable speaking both Arabic and English Access to a quiet environment for recording Recording Specifications: 16 kHz preferred (8 kHz acceptable) To ensure transparency and trust, we are happy to sign an NDA (Non-Disclosure Agreement) before starting the task. If you are interested, please apply with: Your availability We will share full project details with shortlisted candidates.
Native Chinese Speakers for Conversation Recording
We are currently working on an audio data collection project and are looking for native Chinese speakers (Simplified / Traditional / Hong Kong) to participate. The task involves recording natural, call-center style conversations with another speaker based on provided scenarios. The conversations will include some code-switching (mixing Chinese and English naturally). How it works: • Recordings will be completed using our secure online recording tool • Each conversation is around 10 minutes • The task can typically be completed in ~10 minutes, though you may take up to 30 minutes if needed • You will be paired with another speaker, or you may join with your own partner • Scripts will be provided in advance Recording Interface: • Status shows when ready to record each line • Script is displayed based on your role (Agent / Customer) • Each sentence has its own “Record” button • Progress bar shows completion (e.g., 0/30 lines recorded) • After finishing, you can submit using the “Complete Recording” button Project budget: • $20–$25 per participant for up to 30 minutes • If you join with your own partner, the total budget is $40–$50 per completed session (both participants included) Requirements: • Native Chinese speaker (please specify Simplified / Traditional / Hong Kong) • Comfortable speaking both Chinese and English • Access to a quiet environment for recording Recording Specifications: re transparency and trust, we are happy to sign an NDA (Non-Disclosure Agreement) before starting the task. If you are interested, please apply with: • Your availability We will share full project details with shortlisted candidates. Attached sample Recording script
Looking for a Photographer with iPhone 15/16/17 in Dublin
Mobile Photographer in Dublin (iPhone 15, 16 or 17 Pro Max) The Story: I visited Dublin three years ago and, unfortunately, my photography skills weren't up to the task back then—I came home with some truly bad photos of this beautiful city. I’m looking for a local photographer to help me "redo" my gallery with high-quality, professional-looking architectural and street shots. Mandatory Technical Requirements: Device: You must own and use an iPhone 15, 16, or 17 Pro Max. Maintenance: The lens must be wiped perfectly clean before every sequence. I want to avoid any haze, smudges, or light streaks. Framing: Every shot must be perfectly centered, leveled, and balanced. I’m looking for symmetry and precision. Format: All photos must be captured in 4:3 aspect ratio. Lighting & Timing (Strict): Full Daylight: I need bright, clear light. No dawn, no sunset, and no "blue hour." NO Backlighting: The sun must be behind, up or to the side of the camera to ensure the subject is perfectly illuminated. Clean Scenes: You must try to capture the moment with the minimum number of people or vehicles in the frame. Deliverables: Quantity: ~20-30 photos per location from various angles. Orientation: For every single angle, I require both Horizontal AND Vertical versions. Visual Guides: I will provide reference images from the internet for each location to show the exact framing and perspective I need. How to Apply: If you have an eye for detail, please reply with: The specific iPhone Pro Max model you will be using. Your preferred contact method so I can send you the full list of locations and the photographic references.
opportunity
Shopify Website Optimization, Conversion Improvement for B2B
Project Overview We are a growing North American supplier of elevator components and systems looking to improve our Shopify-based website before implementing an AI assistant. Our website currently receives approximately 1,500–2,000 visitors per week and converts approximately 10–20 visitors per week to a quote request. We believe there is significant room to improve conversion before adding FAQ content and an AI assistant. This is not a full redesign. It is a focused project to improve: website usability and navigation quote and inquiry conversion content structure and trust signals knowledge organization AI readiness for a future website assistant We want a freelancer who can think strategically about both customer experience and conversion, and then help implement practical improvements. Project Goals The freelancer will help us: increase conversion from website traffic to quote/inquiry actions reduce friction in the quote/request journey improve navigation for first-time visitors better organize technical/product knowledge strengthen trust and proof elements prepare the site for a future FAQ layer and AI assistant Current Website Website: www.delcoelevator.com Platform: Shopify Current quote form: currently routes off-site Key Business Context Our customers are typically elevator contractors and other technical buyers. They often arrive with specific product, application, or technical-support questions. We believe the current site is professional and credible, but too oriented toward browsing rather than converting. We suspect some of the current conversion barriers include: quote requests routing off-site no lower-friction step before a full quote request product navigation that may be overwhelming for first-time users Scope of Work 1. Website Audit: UX, Conversion, Navigation, Content Structure Review the current website and identify issues and opportunities related to: conversion funnel performance homepage messaging navigation clarity Deliverables: audit report prioritized recommendations by impact and effort identification of quick wins vs larger improvements 2. Conversion Optimization A major focus of this project is improving the path from website visit to meaningful inquiry. We would like the freelancer to review and recommend improvements related to: moving the quote/request experience on-site reducing drop-off in the current quote flow adding lower-friction CTAs before a full quote form improving homepage and key landing page calls to action Deliverables: conversion improvement recommendations revised CTA strategy revised quote/contact flow wireframe or page recommendations for improved conversion paths 3. Navigation and Information Architecture We want to make the website easier for first-time users to understand. Current product navigation may be overwhelming for visitors unfamiliar with our terminology. We would like recommendations for a clearer structure based on buyer intent or job type. Deliverables: proposed sitemap or navigation structure recommendations for menu simplification 4. Quote and Contact Flow Redesign We want a cleaner, higher-converting inquiry system. Tasks may include: redesigning quote/contact flows 5. Knowledge Organization and Help Content Structure We have technical documents, manuals, and library content, but we believe they need to be better organized before adding FAQ content or AI. We want help restructuring this knowledge so it is easier for both users and future AI tools to navigate. Deliverables: proposed knowledge/help structure recommendations for page organization 6. FAQ and AI Readiness Planning We are planning to add FAQ content and later a website AI assistant, but we want the website structure improved first. The freelancer should help identify: what content needs to exist first what FAQ structure would make sense what AI use cases are realistic Deliverables Summary Please assume the project includes some or all of the following: website audit prioritized recommendations conversion optimization plan revised quote/contact funnel recommendations navigation/sitemap recommendations knowledge/help structure recommendations FAQ/AI readiness recommendations optional implementation support in Shopify Timeline Open to proposals, but likely something like: Audit and recommendations: 1–2 weeks Implementation support: additional 2–4 weeks depending on scope How to Apply Please include: examples of similar Shopify, B2B, or conversion-focused projects your approach to improving both UX and conversion whether you have experience with FAQ/help-center or AI-readiness work estimated timeline and budget whether you can also help implement recommendations, not just audit them Additional Notes We are not looking for a purely aesthetic redesign. We are looking for a practical freelancer
opportunity
SurgeX Instagram Brand System
I am building a performance training brand called SurgeX. SurgeX focuses on a training philosophy called: Strength + Flow - • Kettlebell strength training • Mobility and movement systems • Endurance performance (running, swimming, cycling) • Breathwork and nervous system regulation The goal is to create a clean, premium Instagram visual system that positions SurgeX as a modern performance training method, not just a personal trainer page. The visual style should feel similar to: • endurance performance brands • running magazines • minimalist editorial fitness design - • The Purpose Company • endurance / running brands • modern performance brands The overall aesthetic should feel: • Premium • Athletic • Minimal • Intelligent • Performance focused Brand Philosophy SurgeX is built around the concept: Strength + Flow Meaning: Strength training + mobility integration = real performance. The method focuses on: • kettlebell strength • mobility and movement quality • endurance training • breathwork and recovery The goal is to build a recognizable visual identity for the SurgeX method. ⸻ Visual Identity Colour Palette The colour system should feel premium and minimal. Primary colours: • Deep Forest Green (primary background colour) • Soft Grey • White Accent colour: • Muted Gold The palette should feel: • calm • athletic • minimal • premium Avoid bright or typical fitness colours. ⸻ Typography Use two font styles. Headline Font Elegant editorial serif font. Used for: • headlines • statements • philosophy posts Examples of headline text: STRENGTH + FLOW RUN + BUILD STRENGTH MOBILITY IS PERFORMANCE ⸻ Body Font Clean sans-serif font. Used for: • explanations • bullet points • educational slides ⸻ Deliverables I need a reusable Instagram content system. This should include: 1. Hero Post Template This will be the center pinned post on Instagram. Example layout: SURGEX Strength + Flow Kettlebell Led Mobility Integrated Built for Real Performance Design notes: • deep green background • minimal layout • gold accents • premium look This post should feel like a brand statement. ⸻ 2. Educational Carousel Templates Create Instagram carousel templates for educational content. Example topic: Post Example 1 Slide 1 How Kettlebells Make You Run Faster Slide 2 Posterior chain strength Slide 3 Glutes and hip drive Slide 4 Power transfer to running stride Slide 5 Strength + Flow ⸻ Post Example 2 Slide 1 Why Mobility Improves Endurance Slide 2 Joint range of motion Slide 3 Movement efficiency Slide 4 Reduced injury risk Slide 5 Strength + Flow ⸻ 3. Training Philosophy Carousel Example structure: Slide 1 Most People Train Muscles Slide 2 We Train Movement Systems Slide 3 Hips Spine Shoulders Slide 4 Working Together Under Load Slide 5 SurgeX Method ⸻ Content Categories Templates should work for these recurring content types: 1️⃣ Strength (kettlebells) 2️⃣ Mobility / flow 3️⃣ Endurance performance 4️⃣ Breathwork / recovery 5️⃣ Training philosophy ⸻ Design Style Guidelines Design should follow these principles: • Minimal text • Strong headlines • Clean layouts • Large typography • Good spacing • Editorial / premium feel The Instagram page should look like a performance journal, not random fitness posts. ⸻ Layout Style Carousel slides should include: • large headline • minimal supporting text • simple icons or diagrams (optional) • balanced spacing Design must be optimized for Instagram carousel posts. ⸻ Final Deliverables Designer should provide: • 6–8 Instagram carousel templates • 1 hero template • Canva or Figma editable files • exported PNG example posts These templates should allow me to easily reuse the system for future content. ⸻ Instagram Grid Strategy The top pinned posts on the Instagram page will be: 1️⃣ Hero Video SurgeX Strength + Flow 2️⃣ Educational Post How Kettlebells Make You Run Faster 3️⃣ Educational Post Why Mobility Improves Endurance When someone lands on the page they should immediately understand that: SurgeX is a structured performance training system. ⸻ Hero Video Concept The hero video will introduce the SurgeX philosophy. Suggested video structure: Scene 1 Empty gym or calm training environment Scene 2 Slow kettlebell swing Scene 3 Mobility flow movement Scene 4 Running outdoors Scene 5 Breathing and stillness Final screen text: Strength + Flow Built for Real Performance SurgeX ⸻ Project Goal The goal of this project is to create a recognizable visual system so every post feels like part of the SurgeX brand. This will position SurgeX as: A modern performance training method.
Past "Call-center" Projects
I need help with my google Ads
Description: Hello, I am currently running Google Ads campaigns for my eCommerce store and need an experienced specialist to help troubleshoot and optimise performance. I have an active Google Shopping campaign targeting a single brand, Sabbi, which has been performing well until recently. Over the past few days, I’ve noticed a drop in visibility—specifically, my products are no longer appearing in Google Shopping results when searching terms like “sabbi clothing” or “sabbi uk.” I’m looking for someone who can: Diagnose why my Shopping ads are no longer showing for key brand searches Fix any issues affecting visibility (Merchant Center, feed, bidding, targeting, etc.) Ensure my products consistently appear for relevant high-intent searches Review and optimise my existing Shopping campaign Audit and improve my Performance Max campaign running alongside it Provide ongoing optimisation recommendations to improve ROAS and scalability Requirements: Proven experience with Google Shopping & Performance Max campaigns Strong understanding of Google Merchant Center and product feed optimisation Ability to troubleshoot ad visibility issues quickly Experience with eCommerce brands (fashion preferred but not essential) Data-driven approach to campaign optimisation Goal: To restore and improve Shopping ad visibility for branded searches and maximise overall campaign performance. If you’ve successfully handled similar issues before, I’d love to hear from you.
Edit an image with a particular specification
Edit a nomination Italy composable bracelet image composed of individual links. Remove the central link with a gold heart to leave a natural gap in the bracelet. Fill the gap with a ghostly, translucent version of the original link featuring the text “your precious link here” centered and legible. Produce this treatment for five different bracelet color variants, matching lighting, perspective and shadows so the replacement appears cohesive and realistic across all images.
opportunity
Data center database
What Data We’re Compiling (Simple Terms) The platform focuses on pulling together data such as: • Where data centers are being built • Who is building them • Project size, scope, and timelines • Public cost indicators and benchmarks • Materials, systems, and vendors commonly used • Permits, filings, and publicly reported milestones All from existing public and licensed industry sources — organized in one place.
Menu bar from the centre to left only on Mobile site
Require adjustment to mobile header: move the menu bar from center to the left corner on the homepage only. All other site areas function correctly. Implement a responsive solution that targets mobile viewports, preserves existing styling and behavior, and avoids affecting desktop or other pages. Provide clean, maintainable code changes with brief notes on files modified and steps to test on typical mobile resolutions. Compatibility with common browsers and minimal impact on performance is essential.
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Google Merchany Centre - Missinformation
Hi, we currently run two websites and Google is not publishing free ads in merchany center due to "missinformation". We have struggled to find out what the issue is with Google support and are now at a point we don't know what to do. We are looking for somebody to investigate and fix this issue. The sites are:- www.networkwarehouse.co.uk www.laptop-warehouse.co.uk Thanks Miles......
Contact Center Agent I - Patient Access
Geisinger is currently hiring for the Contact Center Agent I - Patient Access position, which involves providing essential front-line support in a healthcare environment. This role is remote and aims to facilitate patient interactions effectively. Job Responsibilities The Patient Access Agent is responsible for several key tasks, which include: Patient Registration: Greeting and registering incoming patients; ensuring accurate demographic verification. Check-In Procedures: Monitoring wait times and updating patients on any changes. Insurance Processing: Reading and interpreting insurance responses; communicating financial obligations to patients. Appointment Scheduling: Coordinating future appointments and processing referrals as needed. Confidentiality: Upholding patient confidentiality in compliance with HIPAA and organizational guidelines. Work Environment This position operates predominantly in a remote setting, allowing for flexibility in completing daily tasks. Shifts typically run from 6:45 AM to 5:00 PM with rotating start and end times. Qualifications and Skills Education: A High School Diploma or equivalent (GED) is required. Experience: Previous experience in a similar role is preferred, ideally with at least one year in a customer service or healthcare setting. Skills: Strong communication, customer service, and clerical skills are essential, along with the ability to maintain confidentiality and demonstrate office ethics. Benefits Employees in this role can expect several benefits from the very first day, including: Comprehensive health, dental, and vision plans. Flexible spending accounts (FSA) and health savings accounts (HSA). Company-paid life insurance, as well as short-term and long-term disability coverage. Participation in a 401(k) plan with automatic contributions. Generous paid time off (PTO) plans. Educational assistance with tuition reimbursement of up to $5,000 annually. Various wellness programs and employee assistance services.
Minor corrections on existing website
Hi, I have some minor corrections on a n existing WordPress website. this includes removing a page, correcting misaligned fonts, and centering items. the detail is described in the attached Word document. Thank you.
Need a Yin-Yang Teaser Animation Video
Create a short, minimalist animated teaser video (15–20 seconds base) that builds pure curiosity. No text, logos, domain names, or voiceover until the final 2–3 seconds for text — keep the animation mysterious and unexplained. Exact Sequence (same for all versions): 0–5 seconds: Classic black-and-white Taijitu (yin-yang symbol) centered on dark neutral background (charcoal or subtle gradient). Starts static, then gentle breathing pulse with faint glow. 5–13 seconds: Awakens elegantly — soft particle traces on S-curve, tiny sparks, smooth color transition: Yin half → deep midnight blue (#1A2A44). Yang half → warm amber gold (#D97706). Dots glow in opposite accents (soft gold in blue, subtle blue in gold). Gentle slow rotation/flowing energy — hypnotic and balanced. 13–17 seconds: Transition completes; symbol stabilizes, soft ripple/glow pulse. 17–20 seconds: Fade-in clean, bold centered text (white/light gray, sans-serif like Montserrat): "COMING SOON" (all caps, large but understated). Hold 2–3 seconds, fade to black. Deliver Three Formats (all from the same animation, centered crop): Horizontal (16:9): Full 1920×1080 or 1080p resolution. Vertical (9:16): 1080×1920 — optimized for TikTok/Reels/Shorts (center the symbol). Square (1:1): 1080×1080 — perfect for Instagram feed/X posts (center-crop the symbol). Style & Mood: Premium, philosophical, serene — subtle wellness/tech vibe. Smooth particle/glow (After Effects etc.), restrained elegance. Sound (optional): Faint ambient hum/chime/sparkle — silent OK. Deliverables: MP4s for each format (horizontal, vertical, square). Source file. 100% No copyright issues. David
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Produce 2 high qualty images of Automation on conveyor line
We are seeking a talented photographer or graphic designer to create two high-quality images depicting automation on a conveyor line. The first image should showcase a camera positioned above the conveyor belt, capturing the dynamic movement of products. The second image should illustrate a robotic arm testing a product in the center of the belt, emphasizing the precision and efficiency of automated processes. Ideal candidates will have experience in industrial photography or digital rendering, with a keen eye for detail and composition. Quality and creativity are paramount, so please provide a portfolio showcasing similar work.