Bpo It Services Projects
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Ruby On Rails Developer for ongoing Ruby Project
We seek an experienced Ruby on Rails developer to assist with ongoing development and maintenance of an established Ruby on Rails application. The application is a web-based system built on Rails 7 that serves as a SaaS platform for small business customers. Responsibilities will include improving the application's performance and scalability, adding new features to the codebase, and fixing bugs. The ideal candidate will have 3+ years of commercial experience building complex web applications with Ruby on Rails. Proficiency with technologies like PostgreSQL, JavaScript, HTML/CSS is essential. React is ideal but not needed. Experience with integrating 3rd party APIs, testing methodologies like RSpec, caching techniques and deploying to services like Fly.io is preferred. The work will be part-time with a focus on delivering enhancements and responding to support issues on an iterative basis. Applicants should demonstrate strong skills in Ruby/Rails programming, debugging abilities, and an aptitude for thriving in a self-directed remote work arrangement.
a month ago24 proposalsRemoteHelp Desk Associate
As a help desk associate, you will be responsible for providing technical assistance and support to customers or employees with computer systems, hardware, or software issues. You will respond to inquiries, troubleshoot problems, and offer solutions to ensure customer satisfaction and productivity. Responsibilities: Provide first-line technical support via phone, email, or in-person to resolve customer issues promptly and efficiently. Identify and diagnose hardware and software problems and escalate complex issues to appropriate teams for resolution. Guide customers through troubleshooting steps and document solutions for future reference. Install, configure, and maintain computer systems, peripherals, and software applications. Collaborate with other support team members to ensure timely resolution of technical issues. Keep accurate records of customer interactions, technical issues, and solutions provided using ticketing systems or databases. Stay updated on product knowledge and industry trends to effectively address customer inquiries and concerns. Provide training and guidance to customers on using software applications or systems effectively. Follow established procedures and protocols for handling technical support requests and escalate issues according to priority levels. Continuously strive to improve customer satisfaction through proactive communication and problem-solving. Requirements: High school diploma or equivalent; additional technical certifications or training preferred. Proven experience in a technical support role or help desk environment. Strong knowledge of computer hardware, software, operating systems, and networking concepts. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Customer-focused attitude with a passion for providing exceptional service and support. Ability to work independently and collaboratively in a fast-paced environment. Attention to detail and strong problem-solving skills. Familiarity with ticketing systems and remote support tools. Flexibility to work shifts, including evenings, weekends, and holidays as needed. Commitment to continuous learning and professional development in the field of technology support.
12 days ago23 proposalsRemoteWeb site needed for subscription based ed recruitment startup
A subscription-based platform is sought to streamline the recruiting processes in the education sector. The proposed web application will facilitate networking, job searches, and hiring between teachers seeking employment and educational institutions requiring staff such as multi-academy trusts and schools. Prospective users, whether individuals or organisations, will subscribe to the service for a fee providing access to its features. Key functionalities include professional profiles where teachers can showcase their qualifications, experience and areas of specialisation. Employers will be able to build detailed job postings and search candidate profiles matching desired criteria. An integrated messaging system allows two-way communication and potential employers can shortlist candidates for consideration. Additional modules permit scheduling of video interviews and online skills assessments. Statistics dashboards present subscription analytics and performance metrics to optimise user experience and platform growth. Candidate search filters incorporate location, subject specialities, qualifications and other preferred traits. Employers gain a centralised portal to advertise vacancies, efficiently sort applicants and make informed hiring decisions. The subscription-based revenue model is designed to be affordable for all users and sustainable long-term. In summary, the proposed educational recruitment web application aims to streamline networking, job searching and hiring processes for both candidates and institutions within the education sector. Subscription access provides valuable recruitment and job seeking tools to all users.
17 days ago20 proposalsRemoteFlutter developer with PHP experience
We are seeking a skilled Flutter developer with experience in PHP to assist in editing a mobile application, addressing existing issues, and preparing it for deployment. The successful candidate will be responsible for debugging, implementing enhancements, and ensuring seamless functionality across both iOS and Android platforms. Additionally, proficiency in building IPA and APK files and uploading them to TestFlight and Google Play is required. Responsibilities: Collaborate with the development team to identify and rectify bugs and performance issues within the Flutter application. Modify existing codebase to implement new features and improve app functionality. Utilize PHP skills to integrate backend services and databases with the mobile application. Generate IPA and APK files and conduct thorough testing to ensure compatibility and stability. Upload finalized builds to TestFlight for iOS and Google Play for Android distribution. Requirements: Proven experience in Flutter development, with a strong portfolio of mobile applications. Proficiency in PHP programming language for backend integration. Solid understanding of mobile app development lifecycle, including debugging, testing, and deployment. Familiarity with generating IPA and APK files and deploying them to TestFlight and Google Play. Excellent problem-solving skills and attention to detail. Preferred Qualifications: Experience with version control systems such as Git. Knowledge of RESTful APIs and web services. Ability to work efficiently both independently and as part of a team. Strong communication skills and a collaborative mindset. If you meet the requirements above and are eager to contribute to the enhancement of our mobile application, please submit your resume and portfolio for consideration. We look forward to welcoming you to our team!
21 days ago49 proposalsRemoteRedevelopment of Shopify Site/Theme
Hi, I’m Rob, the Ecommerce Manager here at Optimum Medical. We’re looking for someone to help us fully redevelop and rebuild our Shopify based ecommerce website, vyne.co.uk. And the potential to work on continued maintenance and development together in the future. For context, Optimum Medical is a medical device manufacturer based in Leeds, UK - successfully exporting a range of medical devices to over 70 countries around the world. Vyne is a standalone brand of Optimum Medical, focusing on the dispensing and distributing of medical products – mainly through its DAC function. Vyne is a Dispensing Appliance Contractor, in common terms, you’ll hear it called a ‘home delivery service’. We are licensed to process prescriptions for medical devices, dispense these and deliver them directly to patient homes. Patients and clinicians can order prescriptions through our Vyne Online portal, and now our new Vyne Online app. This can be thought of similarly to an online pharmacy, but solely for medical devices instead of medication. Alongside the DAC function we have Vyne Shop (this project!) – which is an ecommerce site built on Shopify. In April Vyne Shop will have been operating for 2 years. We stock over 1000 SKUs (and counting) within the Bladder & Bowel, Stoma, Skincare, Lubrication, Bandages, and Incontinence Pads categories. Many of the products we sell can be prescribed, along with many other products which are not part of the NHS Drug Tariff. Generally customers are using Vyne Shop to purchase medical product which aren’t available on prescription, like better quality fixation devices for example. Some customers are using Vyne Shop for products which aren’t available in their area, or to try out a new product before speaking with their clinician to get the item on prescription. Vyne Shop operates as revenue source for the business, but is also a great lead source for the DAC. We’re looking to redevelop/rebuild the Vyne site, including 9 custom landing pages and all Shopify functionality, such as the navigation, category, collection, product, basket, and blog pages. Site design and functionality has been mocked up in Figma and is ready to hand over to you! Design assets will be provided in the format you require, and a full brief will be sent over upon agreement. Our current site uses a lot of third party apps to function which ultimately makes it quite slow. Instead of relying on third party apps, we’re looking to use Shopify native apps like, Search & Discovery, Bundles, Forms, and Subscriptions – and replace other third party app functionality with custom code. Required Experience: • Prior experience and examples of custom Shopify site/theme builds or development • Experience implementing Shopfiy native and third part apps • Experience building custom Shopify pages • Experience working with SME on a freelance basis • Ability to work agile, with regular catchups with us throughout the project. • Ability to collaborate with our in house IT & Graphic design teams when required I look forward to working with you! Many thanks,
3 days ago42 proposalsRemoteServer configurations and Google vitals
PLEASE READ THIS BEFORE CONTACT - MY SITE IS AN ADULT SITE- CUPIDESCORTS.CO.UK - ONLY GET IN TOUCH IF YOU HAVE NO ISSUE WORKING ON ADULT SITES. I IDEALLY WANT TO WORK WITH AN ENGLISH DEVELOPER, I HAVE HAD LANGUAGE BARRIER ISSUES IN THE PAST. AT LEAST YOU NEED TO BE ABLE TO SPEAK PERFECT ENGLISH. I WILL ONLY REPLY TO PEOPLE WITH HISTORY ON PPH AND DEVELOPERS WHO HAVE SUITABLE EXPERIENCE. This task was going to be completed by my current web developer, but he has stated it would make more sense to hire someone with much more server config experience. I have recently changed my server from a shared one to a dedicated one with Hostinger. Previous experience with Hostinger would be a bonus, but not necessary if you have the relevant experience. Please see below the task and info sent to the previous developer This one is kind of a 3 parter. As you can imagine, I have changed the server to increase speed and generally improve reliability. When I moved servers recently it seemed a lot faster for admin, but when the transfer was complete, the back-end system was perhaps even slower than the shared one. I raised this with the new server guys hoping they could see why and resolve it. They didn't. I need you to see what is causing conflicts and make the admin system run faster. I need the site to perform better as a whole. One thing that has never been great is the speed an escort profile opens. Navigating to a location is pretty fast, but opening profiles isn't that fast. I believe there are a number of scripts associated. A little more info on this, I have always used WProcket to cache all content for 6 hours, and then after 6 hours all profiles and ads rotate, so if people revisit the site at a later date, it looks different. WProcket is now off as the server people advised to use Lite cache and CDN services instead. They state they have set Lite cache to cache and change every 6 hours, but I am not sure that it is working correctly. And the final part of the site's speed is the vitals judged by Google (See screens attached). I have been working on passing all the website vitals for close to a year now. From January to recently all URLs for desktop were good, and mobile had 30+ that needed improvement until the 20th of Feb. Then for a period of 3-4 weeks all URLs were good, with no more issues. Then on the 13th of March, the urls needed improvement and now they have gone to poor again. After the server change recently, I have checked and the mobile ones have gone from poor to need improvement but the desktop remains poor. When they started failing again no development was or had been done on the site which could have caused this, nothing had changed apart from plugin updates. That's what one of my devs said must have caused it. I need these all good again and ideally stay that way. So to sum up the project. - Improve speed of the site for admin, logged-in users and general visitors whilst not changing the functionality of the site -CACHE FOR 6 HOURS NEEDS TO STAY - Make all Google vitals good and to stay that way My current developer suggested the below to fix the issues above. - Remove any unused plugins - Pick 1 form plugin and recreate other forms in it, I noticed you have Contact Form 7 and Caldera both installed - Configure CSS, JS and HTML minify, deferred and combination settings in LiteSpeed cache - Configure Page and Object Caching settings - Optimise media files for faster delivery - Consider upgrading PHP to a newer version - Review scripts in ESLST-PTPL-custom plugin as a lot of the queries from this plugin are slow in execution - Explore caching the WP Admin Dashboard with LiteSpeed cache I imagine I will get several offers for this project. I will most likely take the most reasonable offer with the quickest complete time. I have a staging site for all these configs to be worked on. I have one more small task to complete after this too but I will mention that if this can be completed.
6 days ago17 proposalsRemoteBookkeeping for membership association
Scope of Work for Virtual Accounts Assistant Initial Effort (One-Time) 1. Identification of Suitable Online Accounting Software • Review the client's requirements and evaluate 3 top accounting software alternatives that would best fit the needs of the membership association. • Provide a detailed comparison of the features, pricing, and suitability of each recommended software option. 2. Setting up Chart of Accounts • Establish a comprehensive chart of accounts tailored to the membership association's financial structure and reporting requirements. • Ensure the chart of accounts aligns with industry best practices and facilitates accurate financial reporting 3. Uploading Historical Bank Transactions • Obtain the last 3 years of bank transaction data (PDF/CSV files) from the client • Upload the historical bank transactions into the selected accounting software • Ensure the accurate and complete transfer of all financial data 4. Allocation of Member Payments & Expense items • Identify and allocate all member payments to the individual member accounts within the accounting system, as much as possible using auto-allocation rules • Reconcile the allocated member payments with the bank statements to ensure accuracy • Allocate expense items to expense accounts 5. Reconciliation with Bank Statements • Reconcile the accounting records with the bank statements to identify any discrepancies or errors • Effect corrective actions of errors including via journals 6. Identification of Errors and Mistakes in Historical Financial Reports • Review the historical financial reports and identify any errors or mistakes that may have occurred • Provide a comprehensive report detailing the identified issues and recommendations for correcting them 7. Recommending Controls Improvements • Analyze the current financial controls and processes within the membership association. • Provide recommendations for improving the financial controls and processes to enhance the accuracy and reliability of the financial records Quarterly Effort • Allocate member payments received through the bank feed to the individual member accounts within the accounting system • Reconcile the allocated member payments with the bank statements to ensure accuracy • Prepare and generate the quarterly financial statements, including the balance sheet, income statement, and cash flow statement • Provide the client with the quarterly accounts and any necessary explanations or insights Pricing Send a fixed fee pricing that assumes 400 total members, with 200 active members The commencement of the services is scheduled for May 2024
17 days ago30 proposalsRemoteT&C, IP, Trademark, Copywright
We are seeking a legal professional to provide comprehensive support for intellectual property (IP), terms and conditions (T&C), trademarks (TM), and copyrights (Copywright) for an SME that operates in both the B2B and B2C sectors. The SME offers services through both its app and web platform, and requires expertise in managing and protecting its intellectual assets. Key Responsibilities: IP Management: - Conduct IP audits to identify and assess the intellectual property assets of the SME. - Register and protect trademarks, patents, and copyrights with relevant authorities. - Monitor and enforce IP rights against infringement and unauthorized use. - Negotiate licensing agreements and intellectual property transactions. T&C Development: - Draft and review T&C for the SME's app and web platform, ensuring compliance with applicable laws and regulations. - Address user privacy concerns and data protection requirements. - Incorporate terms and conditions for user registration, subscription, and payment. - Provide guidance on compliance with e-commerce regulations and consumer protection laws. Trademark Monitoring: - Conduct regular trademark searches to identify potential infringements and unauthorized use. - Monitor and report on trademark usage across different platforms and channels. - Take action against trademark infringement, including sending cease-and-desist letters and pursuing legal remedies. - Assist in the registration of trademarks in various jurisdictions. Copywright Enforcement: - Monitor and enforce copyrights for the SME's content, including text, images, videos, and software. - Take action against copyright infringement, including sending take-down notices and pursuing legal remedies. - Assist in the registration of copyrights and the management of copyright licenses. Legal Advice and Consultations: - Provide legal advice and guidance on IP, T&C, TM, and copyright-related matters. - Respond to inquiries and address legal issues promptly and efficiently. - Collaborate with other legal professionals and stakeholders as required. Qualifications and Experience: - Juris Doctor (JD) degree from an accredited law school. - 3+ years of experience in intellectual property law, with a focus on trademarks, copyrights, and IP management. - Strong understanding of IP laws, regulations, and practices in different jurisdictions. - Experience in drafting and negotiating T&C, licensing agreements, and intellectual property transactions. - Excellent analytical and problem-solving skills. - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. Interested candidates should submit their resumes and a cover letter highlighting their relevant experience and qualifications.
20 days ago10 proposalsRemoteopportunity
Developer Needed for CRM Integration Between Close and Reapit
We are a UK-based estate agency seeking an experienced developer to facilitate seamless integration between two Customer Relationship Management (CRM) systems we use: Close and Reapit. Our sales team utilizes Close CRM at the top of our sales funnel, while our fulfilment team employs Reapit for post-sale customer management and service fulfilment. The primary goal of this integration is to automate data flow between the two systems, ensuring data consistency and streamlining our sales and fulfilment processes. Detailed documentation for both CRMs’ APIs is available and will be essential for the integration development: Reapit Foundations: https://foundations-documentation.reapit.cloud/ Close CRM Developers: https://developer.close.com/ Example Key Integration Features: Opportunity Management: Automatically create a property and vendor record in Reapit when an opportunity is marked as won in Close. Synchronizing Notes: Ensure that contact notes added in either CRM are reflected in the other to maintain comprehensive records across platforms. Status Updates: Update the status of opportunities in Close in accordance with the property status changes in Reapit (e.g., from 'For Sale' to 'Sold Subject to Contract'). Automated Contact Synchronization: Sync new contacts between CRMs to ensure both systems have up-to-date customer information. Task and Activity Tracking: If a task or activity is marked as completed in one CRM, reflect this in the corresponding task or activity in the other CRM. Reporting and Alerts: Generate alerts for significant events or milestones reached in either CRM to ensure all team members are informed in real time. Requirements: Proven experience in CRM integration, especially with Close and Reapit. Strong understanding of RESTful API design and development. Ability to work with both CRMs’ documentation to develop a robust integration solution. Excellent problem-solving skills and attention to detail. Ability to communicate effectively in English and provide regular updates on project progress. Project Deliverables: A fully functional integration between Close and Reapit according to the described features. Documentation outlining the integration flow, setup instructions, and any maintenance guidelines. A brief training session for our team to understand how to manage and make the best use of the integration. Interested candidates, please submit your proposal including your experience with similar projects, your approach to this project, and an estimated timeline and budget. References or case studies of past work are highly appreciated.
a month ago24 proposalsRemoteAmazon Account Manager (WORK EXPERIENCE WITH AMAZON REQUIRED)
Company Overview ChannelClan is a dynamic and rapidly growing e-commerce company specializing in Amazon sales. We pride ourselves on delivering high-quality products and exceptional customer service to our clients. As we continue to expand our online presence, we are seeking a dedicated and experienced Amazon Account Manager to join our team. Job Description The Amazon Account Manager will be responsible for overseeing and optimizing our presence on the Amazon platform. This individual will play a critical role in driving sales, managing inventory, and enhancing our brand visibility on Amazon. The ideal candidate will have a strong understanding of e-commerce best practices, excellent communication skills, and a proven track record of success in managing Amazon accounts. Key Responsibilities - Manage all aspects of our Amazon seller account, including product listings, inventory management, pricing strategies, and promotions. - Monitor and analyze sales performance, traffic metrics, and customer feedback to identify opportunities for growth and improvement. - Keen eye for administrative processes, e.g., inventory management and reimbursement management of lost and damaged FBA stock. - Co-develop and implement strategies to increase product visibility, drive traffic, and improve conversion rates on Amazon. - Assist optimizing product listings with compelling copy, high-quality images, and relevant keywords to enhance search visibility and attract customers. - Stay up-to-date on Amazon’s policies, guidelines, and algorithms to ensure compliance and maximize performance. - Collaborate with cross-functional teams, including marketing, sales, and operations, to align Amazon strategies with overall business objectives. - Respond promptly to customer inquiries, feedback, and reviews on Amazon to maintain a positive brand image and customer satisfaction. - Conduct competitive analysis and market research to identify trends, opportunities, and potential threats in the e-commerce landscape. - Work closely with third-party vendors, suppliers, and logistics partners to ensure smooth operations and timely fulfillment of orders. - Generate regular reports and insights on Amazon performance, including sales trends, inventory levels, and key metrics, to senior management. Qualifications - Bachelor’s degree in business, marketing, e-commerce, or related field. - Proven experience managing Amazon seller accounts and driving sales growth in an e-commerce environment. - Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions. - Excellent written and verbal communication skills, with the ability to effectively communicate with internal teams and external partners. - Detail-oriented with strong organizational and project management skills. - Proficiency in Microsoft Excel and other data analysis tools. - Knowledge of Amazon Seller Central and e-commerce analytics tools (e.g., Helium10) is required. - Knowledge of Amazon Vendor Central is a plus, or willingness to learn to use this platform. - Ability to thrive in a fast-paced, entrepreneurial environment and adapt to changing priorities.
19 days ago23 proposalsRemoteopportunity
Creation d'une application
Salon de Coiffure: Rendez-vous & Paiement en Ligne Nous sommes à la recherche d'un freelancer talentueux pour concevoir une application de salon de coiffure innovante. Notre objectif est de créer une plateforme conviviale et pratique pour les coiffeurs et leurs clients, facilitant la gestion des rendez-vous, la prise de rendez-vous et le paiement en ligne. Fonctionnalités Clés: Rendez-vous en Ligne: Les clients peuvent facilement réserver des rendez-vous en ligne via l'application. Ils peuvent choisir le coiffeur, le date et l'heure qui conviennent le mieux à leur agenda. Gestion des Coiffeurs: Les coiffeurs peuvent créer leur propre profil, afficher leurs services, leurs tarifs et leurs horaires disponibles. Ils peuvent également gérer leurs clients, accéder à leurs rendez-vous et suivre leur historique de paiement. Paiement en Ligne: L'application intègre une sécurisation robuste pour garantir les paiements en ligne sécurisés. Les clients peuvent choisir leurs moyens de paiement (carte bancaire, PayPal, etc.) et effectuer les transactions en toute confiance. Notifications et Reminders: Les clients et les coiffeurs recevront des notifications et des reminders pour les rendez-vous, les changements de horaires et les événements importants. Historique de Paiement: Les coiffeurs peuvent accéder à un historique complet de leurs paiements, ce qui facilite la gestion financière et la suivi des revenus. Interface Personnalisable: L'application offre une interface intuitive et personnalisable, permettant aux coiffeurs de personnaliser leur propre espace et de mettre en valeur leur style de coiffure. Soutien Client: L'application inclut un système de support client pour répondre aux questions et aux problèmes des clients en temps réel. Compatibilité avec les Appareils Mobiles: L'application est conçue pour être compatible avec les appareils mobiles, ce qui permet aux clients de réserver des rendez-vous en ligne à tout moment et n'importe où. Nous sommes à la recherche d'un freelancer avec une expérience solide dans le développement d'applications mobiles. Vous devez être capable de travailler en équipe et de respecter les délais impartis. N'hésitez pas à nous contacter si vous êtes intéressé par ce projet et à partager vos réalisations similaires.
21 days ago14 proposalsRemoteNeed people who used different hostings to write real reviews
We are looking for people who used and tested different hosting services provided by various companies on their real experience and wish to write reviews on https://hostings.info/ (payment guaranteed). The reviews should be written in English. They should be short but informative: contain information regarding the hosting service pros and cons, its pricing and quality, e.g. website performance speed, customer support level, reliability. In order to leave a review on our portal, you need to login via LinkedIn or Facebook.
a year ago257 proposalsRemote