Service Level Management Projects
Looking for freelance Service Level Management jobs and project work? PeoplePerHour has you covered.
featuredopportunity
Technical YouTube Content Creator
We are a remote SaaS company with a mission to provide online anonymity to people worldwide. We're seeking a candidate with the technical expertise to create walk-through videos that simplify complex tech content for the audience. We’re looking for a professional to help us: - Produce walk-through videos, focusing on seedboxes, online privacy, and secure data management. - Create content that resonates with our audience, fostering engagement and education. - Demystify complex topics, making them accessible to a broader audience. - Be a spokesman for YouTube videos and be present on the camera. To be the best fit for this project you need: - Subject Matter Expertise: In-depth knowledge and comprehension of topics related to online privacy, seedboxes, and related technology. - On-Camera Presence: Have a strong on-camera presence, capable of engaging the audience deeply, as if speaking directly to them. - Communication Skills: Fluent in English with the ability to present complex information clearly and engagingly in the videos. Technical Skills and Equipment as a plus: - 4K Camera Proficiency: Own or have access to a 4K supported camera to produce high-resolution content. - Advanced Audio Equipment: Having a boom microphone (not in the frame) will be a significant advantage — optional but recommended. - Lighting Mastery: A good lighting source is essential for high-quality video production. To apply: Please begin your application with the word 'YouTubeSpokesman' to demonstrate your attention to detail. We eagerly await your application!
EMPLOYEES CONTENT MANAGEMENT SYSTEM
Looking for somebody to design the workforce management software. Automate employee scheduling and team communication to scale your operations. This is an ongoing process and we expect experienced individual to apply quotes can be renegotiated based on the quality of the job
19 days ago21 proposalsRemoteData Analyst Needed For a Remote Job
We are looking to hire a data analyst to join our data team. You will take responsibility for managing our master data set, developing reports, and troubleshooting data issues. To do well in this role you need a very fine eye for detail, experience as a data analyst, and a deep understanding of the popular data analysis tools and databases. Data Analyst Responsibilities: Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and information according to guidelines. Helping develop reports and analyses. Managing and designing the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Supporting initiatives for data integrity and normalization. Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. Generating reports from single or multiple systems. Troubleshooting the reporting database environment and reports. Evaluating changes and updates to source production systems. Training end-users on new reports and dashboards. Providing technical expertise in data storage structures, data mining, and data cleansing. Data Analyst Requirements: Bachelor’s degree from an accredited university or college in computer science. Work experience as a data analyst or in a related field. Ability to work with stakeholders to assess potential risks. Ability to analyze existing tools and databases and provide software solution recommendations. Ability to translate business requirements into nontechnical, lay terms. High-level experience in methodologies and processes for managing large-scale databases. Demonstrated experience in handling large data sets and relational databases. Understanding of addressing and metadata standards. High-level written and verbal communication skills.
2 days ago31 proposalsRemoteExperienced Affiliate Manager Required
I am looking to hire an experienced affiliate manager to recruit and manage affiliates for a fantastic AI Offer. You will be responsible for: Recruitment of affiliates Vetting affiliates to make sure they are able to carry out the job Managing affiliates making sure they are hitting targets. Management of affiliate dashboard and payments. Experience in recruiting and vetting successful affiliates is a must. When applying please provide examples of doing this.
15 days ago10 proposalsRemoteVirtual Assistant
A seasoned virtual administration assistant is sought to manage the day-to-day operations of a growing Short Term rental service. The ideal candidate shall be self employed, have other client, work as a sole trader or through a limited company. Responsibilities include inputting reservation data into Excel sheets with accuracy and speed, editing or designing marketing materials, communicating superbly with clients, suppliers and property managers via email. Strong keyboarding abilities and a keen eye for detail are a must to keep operations organized. Proficiency in MSWord and Excel, including formulas, sorting, and filtering is essential along with excellent written English to convey information clearly via electronic correspondence. If you have french language skills this is great but by no means a prerequisite as the online platforms have translation tools. The ideal candidate will be located within the UK for compatibility with business hours yet able to work virtually without oversight. Enthusiasm for providing top-notch customer service and handling various general office tasks with independence and efficiency is expected.
19 minutes ago7 proposalsRemoteFractional HR & Admin Manager
I need a skilled and experienced candidate for a fractional HR and Admin Officer role, based in the UK. The ideal candidate will provide flexible HR and administrative support, tailored to our business needs. Availability for communication via phone and email is essential to ensure smooth and efficient operations. I
16 days ago19 proposalsRemoteopportunity
Stock Inventory and Sales management System for a Small business
We are a small fashion retailer seeking to modernize our operations with a customized inventory and sales management solution. Currently, all stock data and transaction records are maintained manually within a shared Excel workbook. We need a user-friendly system to reliably track availability, movement, and performance of all inventory items in real-time. The web or desktop-based application should provide a centralized hub to digitally input, organize, and visualize the company's modest collection inventory. Key modules required include item master creation, stock receiving and adjustment functions, organized SKU-level stock status views, sales and Stock Inventory reporting. Platform and hosting preferences are flexible. Overall, the goal is to streamline current paper-centric operations, reduce risks of inaccuracies, and give management timely insights through automated reporting. Candidates should detail their proposed technical approach and experience delivering similar projects for early-stage ventures transitioning from basic spreadsheets to bespoke customized systems. Budget is modest
8 days ago46 proposalsRemoteopportunity
Sales Dev Rep + Account Executive Role
Hello, I'm currently working on a joint venture with a media company who are helping my company advertise our message. As a result we're getting a lot of leads and enquiries and we need someone to support our CEO in closing the deal. The right freelancer would have demonstratable experience in managing leads from strart through to finishi with a CRM. What you will do on this project: 1) Business Development - - Identify and prospect landlords and letting agents who may need our services. - Contact potential clients via phone, email, and in-person visits to present our services. - Prepare and deliver compelling sales pitches. - Turn leads into clients by guiding new customer inquiries through our established sales processes. - Negotiate pricing and terms of service agreements. - Achieve and exceed monthly targets. - Maintain accurate records using CRM software. - Collaborate with the marketing team on business development strategies to find new landlords and letting agents who need our services Please only apply if you have relatable experience, as a part of the consideration process I will need to speak to two referees/past clients that you have worked with.
7 days ago14 proposalsRemoteTransfer wordpress design into GHL
We are looking for a designer to sort out 5 funnels (5 funnels x 3 pages each) and design them to a high level ready to go. We have developed the skeleton but need a professional to come in and finish it off. You should have GoHighLevel experience to a high standard. Thanks
20 hours ago17 proposalsRemoteInfluencer Marketing Manager Wanted
I’m a travel content creator and micro-influencer currently looking for a manager who can search and pitch to brands to work with me on paid collaborations. So in other words I’m looking for someone to manage me. Brands of interest: - Fashion - Beauty - Lifestyle - Hotels - Tourism Boards - Travel - Apps Kind Regards, @theAfrotraveller x
17 days ago11 proposalsRemoteMaruti Integrity Check (MIC) Service Audit
We're looking for a Pune-based auditor for an upcoming car service audit. If you own a Maruti car and are interested in earning while assessing service quality, this could be the perfect opportunity for you! What's involved? As an auditor, you will: Service Experience: Evaluate check-in efficiency and service quality. Outlet Observation: Inspect cleanliness and safety standards. Staff Behavior: Assess professionalism, transparency, and overall customer service. Key Focus Areas: Integrity and Revenue Leakage: Cash Transactions & Billing: Test whether the staff offers cash transactions without issuing a proper bill, and check if the bill matches the services provided. Unrequested Services: Observe if unnecessary services are added or charged without your consent. Discounts & Offers: Check if unauthorized discounts are being offered or if prices are being negotiated inappropriately. Integrity Scenarios: Attempt to negotiate for off-the-record services or expedited service for a tip, and evaluate staff behavior. Compensation: Reimbursement of up to ₹3,500 for your service cost. Additional ₹1,500 if you identify any integrity breaches. Interested? Submit your details to participate and help us ensure high service standards.
15 days ago4 proposalsRemotepre-funded
Looking for LIST of Domestic Gas Companies in the UK
Hi, We are looking for a freelancer to collate domestic gas companies across the UK with 10 + employee headcount. We would need accurate contact information including: Company name > Contact Name > Their position > Location > EMAIL ADDRESS We need around 800/1000 This will be used for lead generation including speccing candidates so contacts MUST be operations/service managers and MD's
16 days ago49 proposalsRemoteItalian Virtual Assistant for Appointment Management
Job Description: We are a web agency with over twenty years of experience in website development and local SEO consultancy. We are looking for an Italian native-speaking Virtual Assistant to call potential clients and schedule appointments with the agency owners. Responsibilities: Make calls to potential clients, based on lists provided by us. Schedule appointments and update the owner's calendar. Maintain an updated contact database. Requirements: Italian native speaker. Experience as a virtual assistant or in similar roles. Excellent communication and interpersonal skills. Basic knowledge of SEO services and website development, or of the reality of web agencies Time management and organizational skills. We offer: Long-term collaboration. Flexible hours. Incentive pay, consisting of a fixed part and a variable part made up of rewards for achieving objectives Dynamic and stimulating work environment. Please begin your response by writing exactly this text, "Sono madrelingua italiana". Applications without this initial sentence will not be considered
13 days ago11 proposalsRemoteFreelance Social Media Ads Manager (Google,Instagram & Facebook)
We are looking for a skilled Freelancer (preferably based in the UK, though this is not essential) to help us manage and optimise our client's advertising campaigns on Instagram and Facebook. Our focus is on promoting high fashion products, and we need someone who can effectively place ads, manage campaigns, and optimise advertising costs to maximise results. Responsibilities: - Set up and manage Instagram and Facebook advertising campaigns - Monitor and analyse ad performance to optimise for the best results - Adjust strategies to reduce advertising costs while maintaining campaign effectiveness - Report regularly on campaign performance and provide insights - Stay updated on the latest trends and changes in social media advertising Requirements: - Proven experience in managing Instagram and Facebook ad campaigns - Ability to demonstrate experience with a portfolio of past work - Strong understanding of social media advertising tools and strategies - Knowledge of the footwear or fashion industry is a plus - Excellent communication and reporting skills - Ability to work independently and meet deadlines
3 days ago32 proposalsRemoteMonthly website management
Monthly website management: I already have a website that requires minimal maintenance but currently pay a company to host and manage it monthly. I am exploring options to reduce costs as I currently receive limited benefits from the service. I am a small business owner, so I am seeking the services of a WordPress expert who can take over this responsibility. I am based in the UK.
23 days ago103 proposalsRemoteLooking for Ongoing Management of my Google Adwords Campaign
I have been running Google Adwords on and off since 2018 with some success. In 2023 a landing page I had been using since 2020 suddenly stopped working so it has been updated. I feel it's a well designed, simple design that should be converting. I have been getting 5-6 clicks a day for the last 3 weeks but no calls. I am beginning to suspect click fraud/spam/bots as in the past I've been guaranteed good leads from Adwords and all of a sudden it no longer works There has already been a lot of work gone into the Ads Campaign in the past as I've been doing Adwords since 2018 so I don't need someone to set it all up from scratch, however the campaign definitely needs looking at first to find out why it's not working any more and some tweaks will be required. I will be looking to pay £60 per month for Adwords Management. This will be 3-5 hours work per month for tweaks and optimization. I will also pay a one off additional fee at the start for someone to find out what the problems are with my Adwords and take measures to correct it The business is a Quantity Surveying Consultancy
14 days ago21 proposalsRemotepre-funded
I want you to take care of customers for me
Communication skills via messaging: Must be able to communicate clearly, concisely, and persuasively through messages, explaining product details and the purchasing process to customers. Customer service: Able to advise and answer customers' questions about products and services while ensuring they feel comfortable and satisfied with their purchasing decision. Persuasion skills: Know how to encourage customers to complete their orders through messages, handling rejections or concerns smoothly. Product knowledge: Possess a strong understanding of the product/service being sold to provide accurate information and offer suitable recommendations based on customer needs. Order processing: Proficient in confirming orders, guiding payment processes, and tracking order status to provide timely updates to customers. Time management: Capable of handling multiple customer conversations simultaneously while maintaining a quick and efficient response rate. Flexible working hours: Willing to work shifts or outside regular business hours to meet customer needs. Proficient in messaging platforms: Experienced with applications such as Zalo, Messenger, WhatsApp, or e-commerce platforms like TikTok Shop.
8 days ago49 proposalsRemoteopportunity
SOCIAL MEDIA MANAGER
EXPERIENCED SM & CONTENT MANAGERS ONLY ===UK APPLICANTS ONLY==== NO AGENCIES, WE WILL DELETE ANY APPLICATIONS THAT DOES NOT MEET THIS REQ'S Role Responsibility As Social Media Manager you will support the Social Media Lead to deliver the organic social strategy and manage the day to day delivery of activity across all channels globally. You will work with a team to grow our community, build our brand and help develop our social commerce capability. Working with an amazing roster of brands and internal stakeholders, you will drive the creation of thumb stopping social-first content with our customers at the heart, while bringing to life the our brands point of view. As the Social Media Manager, you'll also: •Work alongside the Social Media Lead to deliver the global social media strategy, helping to set clear KPIs and objectives for the team. •Oversee all social media activity across all categories to create an authoritative lifestyle POV. •Oversee team's daily activity and manage the day to day delivery of content for lifestyle and brand campaigns, including but not limited to Instagram, Facebook, Tiktok, Pinterest and YouTube. You will work with a team to grow our community, engagement and social commerce. •Work with the team and internal stakeholders to plan activity at channel and account level, ensuring this aligns and is up to date in the customer calendar. •Oversee Community Management for all content across all channels. Working with Customer Services to ensure fielding of both public and private queries. •Conceptualise, pitch and execute content cross functionally while ensuring a social first approach to all activations. Driving strong brand awareness and positioning through visuals and tone of voice. •Content creation and briefing relevant teams and freelancers on social first content. •Copywriting for all relevant social copy. •Develop strategic and tactical content franchises for Instagram, YouTube, Tiktok, but not limited to, with the aim of increasing brand awareness, driving engagement and supporting revenue. •Manage briefing system for key photographers, influencers, creative stakeholders and internal talent •Manage external relationships to ensure we are optimising key opportunities with brand and platform partners. •Develop weekly and monthly reports, using insights to pivot strategy at any time. •Ensure calendars are up to date with all social media activity •Stay ahead of the curve with innovation and landscape changes to social media platforms •Obtain final sign off on copy and imagery ensuring consistent brand messaging across the business The Ideal Candidate •Proficient and experienced in Social Media Management, ideally within a large-scale organisation, •A subject matter expert, with intricate working knowledge of the core social media channels •A good communicator with a flair for copy •Creative - to be able to put together engaging brand content •Knowledgeable of brand landscape for premium customer segments •Strong in execution and delivery orientation - able to plan, manage and adapt multiple projects at the same time. •Collaborative, open and transparent – able to navigate the organisation and to be comfortable with ambiguity. •Proven track record of running social campaigns •Previous e-commerce website and retail experience preferable •Capable of working within a pressurized environment to tight deadlines •Exceptional stakeholder management •Confident and positive with solution-orientated outlook •Skilled in Adobe software including Photoshop and video editing
24 days ago46 proposalsRemoteopportunity
Tax advice- VAT exemption
I run a limited company which provides therapeutic services to young people with SEND/Mental Health needs and deliver CPD courses for therapists and those supporting young people's mental health. We are not currently VAT registered as many of our services are VAT exempt (medical/therapeutic services), but we are currently reaching the threshold for non exempt services. More recently we have begun specialising in supporting young people who are not in school due to mental health needs and SEND- I can't work out whether our services here are under a VAT exemption (welfare provision) due to some conflicting factors, and would like some support with this. I'd like to provide a tax advisor with a written summary of all our services (I can also send a voicenote or a call if required), and for someone to look at them and say which are likely to be VAT exempt and which are not.
6 days ago13 proposalsRemoteI need a digital marketing expert
I've developed an application set to launch in 1.5 months, designed to eliminate the need for recruitment agencies by directly connecting employers and employees. My goal is to drive targeted traffic to our platform. On the employee side, I want to reach individuals seeking jobs specifically in the education sector, such as secondary school teachers, college lecturers, and university lecturers. I also aim to target users visiting websites like TES, E-teach, and education-jobs.co.uk, or those applying for teaching positions online. For the employer side, I want to attract headteachers, assistant headteachers, principals, assistant principals, and school HR managers to use our platform. I understand that social media ads on platforms like Facebook and Instagram may not be effective, as users are typically browsing rather than searching for services. I believe LinkedIn would be a better fit for targeting professionals actively seeking jobs, along with Google Ads, which focuses on search intent for job seekers. I’m open to exploring other advertising options that specifically target job seekers and employers looking to hire. As I'm new to advertising, I’d appreciate a quote to assess performance, and if successful, I’d need someone to manage it fully. Please share your thoughts on the best approach and provide a quote. Thank you.
6 hours ago23 proposalsRemoteE-commerce Shop Manager (3+ Years of Experience)
Job Offer: E-commerce Shop Manager (3+ Years of Experience) Company: Enjoy Life Element 5 Location: Remote Position: Full-Time E-commerce Shop Manager You need to be stated in US OR EUROPE as this is the main market. We are seeking an experienced Shop Manager with at least 3 years of e-commerce management experience and expertise in Shopify. The ideal candidate will oversee daily operations, social media management, and customer interactions. Key Responsibilities: Manage inventory and order fulfillment. Provide top-notch customer service. Update website product listings and prices. Manage marketing campaigns and social media posts. Analyze sales and website traffic. Requirements: 3+ years in e-commerce management. Strong Shopify knowledge. Experience with social media marketing. To apply, send your resume and a cover letter explaining your experience and suitability. Website: Enjoy Life Element 5
11 days ago15 proposalsRemote