
Live Chat Operator Projects
Looking for freelance Live Chat Operator jobs and project work? PeoplePerHour has you covered.
opportunity
Commission-Only Sales– Sustainable Coffee bag brand seeks Closer
Welcome to PouchSmart and our latest specialist division - Coffee Bag Collective We are looking for a commission-only sales closer to contact the coffee brands from our existing, warm databases and offer them a sample pack of our sustainable coffee bags. There is no hard sell. You just offer them a free gift! A lovely pack, posted to their door - where they get to see how amazing our bags are - Then they always get in touch! Our sales team will take over from there - you are free to keep getting those amazing samples packs sent out! Your job is to get interest and guide them to complete a short form - getting their info to post. Easy! Success = a submitted sample pack form. ⸻ What You’ll Be Doing • Reaching out to ~500 coffee brands and roasters • Offering a sample pack • Outreach method is strictly - approved email and then a call 3 days later • Mailchimp - we will give you the people we mailchimp too • Weekly 30 minute Google Meet check-in ⸻ Targets & Earnings • Initial target: 15 completed sample pack forms within 2 weeks • Paid per completed form ( the amount for this hourly is for 15 completed forms. This is a recurring offer) • Bonuses unlocked once targets are hit • Clear pathway to ongoing, recurring work for consistent performers This role is ideal for closers who want fast wins, repeat commissions, and a long-term relationship rather than a one-off gig. ⸻ Why This Sells Easily • Coffee brands need better, recyclable or compostable packaging we offer • Sustainability is now a commercial necessity, not a nice-to-have • We actively help coffee brands reduce waste, improve freshness, and lower environmental impact • You are genuinely helping businesses do the right thing for the planet ⸻ Ideal Candidate • Proven outbound or closing experience • Comfortable speaking to business owners • Self-motivated and results-driven • Passion for sustainability is a strong bonus Get in touch and let’s chat! Yours Coffee Bag Collective
10 days ago4 proposalsRemoteSenior Data Engineer
We are seeking a Senior Data Engineer to design, implement, and optimize data pipelines utilizing Scala, Spark, and Java. The ideal candidate will develop and maintain real-time data processing systems essential for business operations. Collaboration with data scientists and analysts is crucial to understand data requirements and deliver high-quality solutions. Responsibilities include ensuring data quality through robust testing, monitoring workflows, and troubleshooting pipelines. Candidates should possess a degree in Computer Science or Engineering, with proven experience in data engineering, real-time processing, and SQL proficiency. Familiarity with cloud platforms and data governance is preferred. We offer a competitive salary, benefits, and opportunities for professional growth in a collaborative environment. Key Responsibilities: - Design, implement, and optimize data pipelines using Scala, Spark, and Java. - Develop and maintain real-time data processing systems to support business-critical operations. - Collaborate with data scientists, analysts, and other stakeholders to understand data requirements and deliver high-quality solutions. - Ensure data quality and reliability through robust testing and validation procedures. - Monitor and troubleshoot data pipelines and workflows to ensure high availability and performance. - Stay current with emerging technologies and industry best practices to continuously improve our data infrastructure. Qualifications: -Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. - Proven experience with Scala, Spark, and Java in a data engineering or similar role. - Strong understanding of real-time data processing and streaming technologies. - Experience with big data platforms and tools such as Hadoop, Kafka, and Flink is a plus. - Proficiency in SQL and experience with relational databases. - Excellent problem-solving skills and attention to detail. - Strong communication and collaboration skills to work effectively with cross-functional teams. Preferred Skills: - Experience with cloud platforms (AWS, Azure, Google Cloud) and their data services. - Knowledge of data warehousing solutions and ETL processes. - Familiarity with data governance and security best practices.
18 days ago18 proposalsRemoteVirtual Assistant for Order Management & Dispatch
We are looking for a reliable Virtual Assistant to manage daily delivery operations through a Telegram-based system. The workload is light and consistent, with a maximum of 15 orders per day. Responsibilities: - Accept and manage incoming orders via Telegram dashboard - Dispatch drivers and assign delivery routes - Track deliveries and update order status - Manage basic inventory updates related to orders - Communicate clearly and promptly during working hours Work Schedule: - 5 days per week - 11:00 AM – 7:00 PM EST Workload: - Up to 15 orders per day Payment: - $60 paid every 3 days Requirements: - Comfortable using Telegram and web dashboards - Strong attention to detail and reliability - Ability to work consistently during EST hours - Prior experience with dispatch, delivery coordination, or virtual assistance is a plus To Apply: Please briefly describe your relevant experience and confirm your availability during the listed hours.
21 days ago34 proposalsRemoteopportunity
Overhaul of current website
I want to split out my OnDemand member studio website and have it separate to my in person fitness business. I need this built in WordPress using member press. It needs to be a simple site with a homepage, about page, ondemand studio library with different packages, a live sessions page which links through to my face to face business and a join now page with a monthly, weekly and year booking fee option plus the ability to buy gift cards. I need this linked to my current stripe and paypal payment systems and to all social channels. All the best Hannah
a month ago108 proposalsRemoteNew Website
I am seeking a proficient developer to craft a contemporary, responsive website that aligns with my specific requirements, utilizing my registered domain and preferred hosting platform. The selected candidate will be granted access necessary for project completion, with all intellectual property rights retained solely by me. A strong background in website development, particularly in the information security domain, is essential. Additionally, assistance in establishing and activating social media accounts on LinkedIn, X, and TikTok is required. Moreover, the developer should implement SEO strategies and security measures, including Site Kit and Web Application Firewall (WAF) setup, from the outset. The target audience includes SMEs, as these are most of the time lacking resources internally security assessments, policy writing and reviews, controls and audits, digital forensics processes, with initial operations targeting the Southeast UK and plans for broader expansion.
22 days ago65 proposalsRemotePerformance Marketer (FB / Ig / G Ads) Fill a Diabetes Retreat
We are looking for an experienced performance marketer to help us attract and convert clients for Back on Track, a premium diabetes (Type 2) wellness retreat in Greece. Goal: Bring qualified traffic to our website and convert visitors into booked calls, leading to retreat participants. What you’ll do Set up, manage, and optimize Facebook & Instagram ads Optionally run Google Search / Display ads Use our existing social accounts and brand assets Define targeting, audiences, creatives, and ad copy Optimize campaigns for lead generation & booked calls Track performance (CTR, CPC, cost per lead, conversions) Improve results over time through testing and optimization What we provide Website & booking funnel already live - backontrack-diabetes.com Clear retreat value proposition Existing social media presence Direct communication and fast decisions What we’re looking for Proven experience with SEM / PPC (especially Meta Ads) Experience with lead generation (not just likes or traffic) Ability to think in terms of ROI and conversions Bonus if you’ve worked with wellness, health, retreats, or premium experiences Deliverables Active ad campaigns driving traffic and booked calls Regular performance updates and optimization suggestions How to apply Please include: Relevant past campaigns or results Platforms you specialize in (Meta, Google, etc.) Your suggested approach for filling a retreat like this
8 days ago27 proposalsRemoteContact Center Agent I - Patient Access
Geisinger is currently hiring for the Contact Center Agent I - Patient Access position, which involves providing essential front-line support in a healthcare environment. This role is remote and aims to facilitate patient interactions effectively. Job Responsibilities The Patient Access Agent is responsible for several key tasks, which include: Patient Registration: Greeting and registering incoming patients; ensuring accurate demographic verification. Check-In Procedures: Monitoring wait times and updating patients on any changes. Insurance Processing: Reading and interpreting insurance responses; communicating financial obligations to patients. Appointment Scheduling: Coordinating future appointments and processing referrals as needed. Confidentiality: Upholding patient confidentiality in compliance with HIPAA and organizational guidelines. Work Environment This position operates predominantly in a remote setting, allowing for flexibility in completing daily tasks. Shifts typically run from 6:45 AM to 5:00 PM with rotating start and end times. Qualifications and Skills Education: A High School Diploma or equivalent (GED) is required. Experience: Previous experience in a similar role is preferred, ideally with at least one year in a customer service or healthcare setting. Skills: Strong communication, customer service, and clerical skills are essential, along with the ability to maintain confidentiality and demonstrate office ethics. Benefits Employees in this role can expect several benefits from the very first day, including: Comprehensive health, dental, and vision plans. Flexible spending accounts (FSA) and health savings accounts (HSA). Company-paid life insurance, as well as short-term and long-term disability coverage. Participation in a 401(k) plan with automatic contributions. Generous paid time off (PTO) plans. Educational assistance with tuition reimbursement of up to $5,000 annually. Various wellness programs and employee assistance services.
5 days ago11 proposalsRemoteBreath and maditation guide
We are Seeking a Breath & Meditation Guide with Deep, Loving Presence We are looking for an experienced breathwork and meditation practitioner whose work goes deep and whose presence feels like coming home. This role is for someone with real expertise in breath, meditation, or embodied awareness, and a naturally warm, loving, grounded presence. Someone who doesn’t just guide techniques, but creates a felt sense of safety, rest, and inner arrival. Your 45-minute live online sessions are an emotional reset leaving people refreshed, loved, and reconnected to themselves for the week ahead. We’re looking for someone with existing online content (videos, sessions, or talks), so we can feel your presence and see if it resonates. If your work helps people slow down, soften, and remember who they are.
24 days ago17 proposalsRemoteFull Stack Development & Management Needed
Project Overview We are a US-based software team with 7+ years of production experience, scaling globally and hiring engineers across multiple regions. We are looking for a Technical Interview Manager who can design, conduct, and evaluate technical interviews to ensure we hire high-quality, real-world engineers, not just good test-takers. This is a long-term collaboration, not a one-off task. Key Responsibilities: - Lead technical interviews for backend, frontend, and full-stack roles - Evaluate real engineering ability: system design, code quality, debugging, architecture thinking - Design interview processes (live coding, take-home review, architecture discussion) - Provide clear hiring recommendations with structured feedback - Mentor junior interviewers and help standardize interview quality Required Experience: - 5+ years of hands-on full-stack software development - Strong proficiency in Python, JavaScript, C#, or Java - Production experience with FastAPI, Flask, Django, or .NET Core - 3+ years working in teams, mentoring or leading developers - Excellent technical communication in English
11 days ago17 proposalsRemoteSocial Media Manager – Clinic Brands 3 Brands
We operate three clinic brands, each with its own positioning and separate social media channels: Danugur – skincare, aesthetics and wellbeing for men and women MAEN – men-specific aesthetics, skincare and wellbeing Dermatology Brand (name TBC) – medical-led dermatology services We are an early-stage business and are currently phasing out inconsistent support, looking for a hands-on social media specialist to help build and manage our online presence in a structured, phased and commercially sensible way. This role is ideal for someone experienced but comfortable working with startup budgets, building momentum before scaling activity. Scope of Work Manage separate social media accounts for all three brands Content planning and scheduling (posts, reels, stories) Drive consistent online presence and engagement Paid social advertising (primarily Meta: Instagram & Facebook) Audience targeting aligned to clinic services and locations Coordinate messaging across brands while maintaining distinct tone Basic performance reporting and insights Platforms (Priority Order) Instagram – primary platform for all brands Facebook – secondary (local reach, paid ads) TikTok – desirable, particularly for MAEN and education-led content What We’re Looking For Experience managing clinic, beauty, aesthetics, wellness or medical-adjacent brands Comfortable running paid social campaigns, not just organic posting Strong understanding of brand tone differences (men-specific vs inclusive vs clinical) Clear pricing, realistic deliverables and good communication A test-and-learn mindset suited to startups Important Note This is a startup engagement with controlled budgets. We are not seeking agency pricing or long-term retainers at this stage. Please include: Relevant examples of similar work Platforms you specialise in Your proposed working model (monthly or hourly)
6 days ago26 proposalsRemoteSocial Media Manager – Clinic Brands (Startup, Separate Accounts
We operate two clinic brands in London, each with separate positioning and social media channels: Danugur – skincare, aesthetics, wellbeing for men and women MAEN – men-specific aesthetics, skincare and wellbeing Dermatology Clinic- Name TBC We are an early-stage business and are currently phasing out ad-hoc support, looking for a hands-on social media specialist who can help build consistent online presence, engagement and paid social activity in a measured, commercially sensible way. This role is suited to someone experienced but comfortable working with startup budgets, testing what works before scaling. Scope of Work Manage separate social accounts for Danugur and MAEN Dermatology (Name TBC) Content planning and scheduling (posts, reels, stories) Drive engagement, visibility and brand awareness Paid social advertising (Meta ads: Instagram & Facebook) Audience targeting aligned to clinic services and locations Light reporting on performance and engagement Platforms (Priority) Instagram (primary) Facebook (secondary / ads & local reach) TikTok (optional but desirable, especially for MAEN) What We’re Looking For Proven experience managing clinic, beauty, aesthetics or wellness brands Comfortable running paid social ads, not just posting content Ability to adapt tone for men-specific vs inclusive brands Clear pricing and realistic expectations Startup mindset: test, refine, improve Important Note This is a startup engagement with controlled budgets. We are not looking for agency pricing or long-term retainers at this stage. Please include: Relevant examples Platforms you specialise in Your proposed working model (monthly / hourly) Experience with regulated or aesthetics-adjacent brands is strongly preferred.
6 days ago24 proposalsRemoteWebsite Rebrand Figma or HTML Mockups
Website rebrand project for a professional property management firm. We need execution of website mockups based on an existing brand and messaging system. Your role is to apply the provided brand, structure, and tone, not to reinterpret or redesign them. You will deliver either high-fidelity Figma mockups or static HTML/CSS mockups. These are visual and structural mockups only. No backend work, no CMS setup, and no production build are required. The scope includes a Home page, How We Operate, Services, Technology, About, Contact or Request a Proposal, and a visual-only Portal Entry. Interior pages may reuse shared templates rather than requiring unique designs per page. Brand, tone, and hierarchy are predefined. Full logo redesign is out of scope; limited refinements or touch-ups may be required to align with the existing brand. Copywriting beyond placing provided content into layouts is not included. UX research, testing, exploration, animations, and interaction experiments are explicitly out of scope. The engagement includes one primary design pass and one revision round only. The final result should feel calm, professional, and institutional, with clear information hierarchy and no marketing hype or startup language. Customers should feel trust within 30 seconds of viewing the site. We work with a clearly defined scope, written feedback, milestone-based approvals, and a finish-and-exit engagement model. To apply, please include two to three examples of restrained, professional websites, preferably B2B or institutional. Also include a short explanation of how you approach execution when the brand and structure are already locked and cannot be changed. Finally, confirm whether you prefer to deliver in Figma or as static HTML/CSS mockups. Applications missing these items will not be reviewed.
6 days ago70 proposalsRemoteWoocommerce Plugin Alpha Testing
I need some help doing some alpha testing for a woocommerce app I am developing. I estimate this to be ~1.5 hours work provided you have a woocommerce site already set up that has data behind it (customers, products, orders etc). It doesn't need to be a live site. Specifically you will need to - install the app and login (.zip and username / password provided) ~5 mins - generate a database structural map by clicking a button then waiting for it to respond ~10mins - ask 3 simple, 3 medium & 3 complex questions of your woocommerce database. I will provide a list of sample questions plus make up a few of your own. (@5mins per question = ~45 mins). - fill in a survey on how well the questions were answered. ~10 mins I may have a couple of follow up questions for you as well.
a month ago20 proposalsRemoteDigital Designer for interactive Mobile-Friendly Hen Do Planner
I’m looking for an experienced digital product designer to create a premium, mobile-first Hen Do Planner. This is a digital, interactive planner (not a website) designed to reduce group chat chaos and help hen do groups plan calmly and collaboratively. The final product will be sold as a downloadable digital product, so clarity, usability, and mobile experience are essential. Scope of Work You will design an 8–12 page digital planner that includes: Interactive checklists Editable tables (budget, RSVP, tasks) Timeline / progress tracking A collaborative photo upload section (Google Drive / Dropbox link + QR code) Clear, scrollable mobile-first layout Deliverables Editable Canva link (primary deliverable) Mobile-friendly PDF export Optional: Google Sheets templates (budget, RSVP, timeline) Basic style guide (fonts, colours, icons) Marketing mockups (phone / tablet views) Design Style Clean, modern, premium Fun and celebratory but not overly feminine No pink Minimalist illustrations / icons (no stock photos inside the planner) Mobile-first, scrollable design Usability inspiration: Clever Fox planners (structure and clarity only, not visual copying). What I’m Looking For Proven experience designing interactive digital planners, workbooks, or PDFs Strong Canva skills (Figma also acceptable if exported to Canva) Excellent understanding of mobile-first layout Ability to follow a detailed brief and deliver independently Clear communication and reliable timelines Timeline Approx. 30 days from project start Open to milestone-based delivery Budget Open to proposals Looking for a fair, mid-range professional rate appropriate for an interactive digital product To Apply Please include: Examples of interactive planners or digital workbooks you’ve designed Your proposed quote or hourly rate Confirmation you can deliver an editable Canva file Important Notes This project does not require a CMS, website, hosting, or user logins The goal is a hands-off, scalable digital product https://docs.google.com/document/d/1Lum5ofKiguClIIw8ViZ5SB3-kxKhWaEpLWqa8lQlEUI/edit?usp=sharing
7 days ago28 proposalsRemoteOne-time research task: active communities & platforms database
Looking for a freelancer to complete a ONE-TIME research task. The goal is to collect and validate active online resources and fill a structured spreadsheet. These resources will be used in the future for: • candidate sourcing • job postings • direct outreach and native placements Important: Only live, genuinely active resources are relevant. Formally existing but inactive or low-engagement resources should NOT be included. Scope of work: • Research active Telegram channels, Facebook groups, Discord servers and niche platforms • Focus on three areas: – Job / Remote hiring resources & HR communities – Sales / High-ticket / Closers communities – Adult Creators / Sugar niche resources • Validate that resources are active (recent posts, engagement) • Fill a spreadsheet with: – Link – GEO – Short description (1–2 sentences) – Posting cost (Free / Paid $$$ / Requires admin approval) – How posts can be boosted / refreshed (pin, repost, paid boost, rules) Requirements: • Strong research skills and attention to detail • Ability to verify whether a resource is active (not dead or spam) • Experience working with structured data (Google Sheets / Excel) Project details: • Total volume: 350 validated resources • GEO focus: Global / US / EU (priority), LATAM / India / SEA / MENA / CIS required Timeline: • 5–7 days Budget: • Fixed price: 500 USDT for the completed task Important: This is a fixed-scope, one-time project. It is NOT a long-term position and NOT a social media management task. Please apply only if you are comfortable with research-heavy work and clear guidelines.
a day ago22 proposalsRemoteopportunity
International Tax Accountant (UK / Spain / UAE)
I’m looking for an experienced accountant/tax adviser who specialises in cross-border personal tax between the UK and Spain, and who can also advise on income paid from the UAE (Abu Dhabi). My situation is as follows: I currently live in the UK I will soon start a job in Spain (employment income from Spain) In parallel, I may receive a separate salary from Abu Dhabi (UAE) I need to make sure I remain compliant and avoid double taxation, and structure things properly from the start What I need help with: Confirming my likely tax residency position (UK vs Spain) and risks of dual residency Advice on how my Spanish salary will be taxed, and whether I need to file in the UK as well Advice on UAE salary taxation and reporting obligations in the UK / Spain Guidance on the UK–Spain Double Tax Treaty implications (and any applicable reliefs/credits) Planning for National Insurance / Spanish social security, and whether any certificates or coordination applies Clear explanation of what I need to do in practice: registrations required annual filings in each country deadlines what records/documents I should keep A short written summary of recommended approach + a call to discuss Deliverables expected: An initial consultation (video call) A clear action plan and estimated tax exposure Ongoing support if needed (annual filings / coordination) I look forward to hearing from you if you are interested. Kind regards,
11 days ago14 proposalsRemoteopportunity
Expert Advisor
Project title AO-Flip EA (MT4/MT5) — Awesome Oscillator Flip Trading Bot + Risk Management + Logging Short summary AO-Flip is a MetaTrader Expert Advisor that trades based on Awesome Oscillator (AO) momentum flips and includes configurable filters, risk controls, and detailed logging to verify behavior in Strategy Tester and on live charts. What it does Detects AO momentum flips (histogram direction changes) and generates BUY/SELL signals Executes trades with configurable risk & order management Optional filters (toggle via inputs): trend/MA filter, volatility (ATR), time/session filter, spread filter, extra confirmations (as required) Supports bar-close mode or tick mode (selectable) to reduce tester vs live differences Optional on-chart visuals: entries/exits, arrows/labels, status panel Detailed CSV/Journal logging: signals, orders, reasons for blocking a trade, and execution costs (spread/commission/slippage if available) Key features Risk controls: fixed lot or % risk, max spread, max trades, cooldown, session windows Trade management: SL/TP, trailing stop, break-even, partial close (optional) Verification tools: on-chart markers + “why/why not” logs for every decision Clean, modular code: filters and modules can be enabled/disabled via inputs Performance-friendly: stable runtime, optimized calculations Typical use cases Turn an AO-flip strategy into a reliable EA with proper controls Improve an existing EA by adding filters, execution rules, and logging Troubleshoot tester vs live mismatches with transparent decision logs Tech details Platform: MetaTrader 4 / MetaTrader 5 Language: MQL4 / MQL5 Core logic: Awesome Oscillator (AO) flip + optional filters Output: automated trading + optional on-chart objects + CSV logs Deliverables Source code (.mq4 / .mq5) + compiled (.ex4 / .ex5) if required Short README (inputs, how to run, recommended tester settings) Test steps + sample logs (when logging enabled) Note / disclaimer Software development only. No financial advice and no profit guarantees. Screenshot captions (EA version) EA entry/exit markers: Trades executed by AO-Flip with clear chart markers and labels. Inputs / settings: Risk, filters, trade management, and execution limits configured via inputs. On-chart status panel (optional): Shows current mode, filter states, spread/session status, and last signal. CSV/Journal logs: Decision logs (“why/why not”), signal history, and execution/cost fields for verification.
23 days ago12 proposalsRemoteTechnical Communications Lead (Remote - Part-Time)
POSITION OVERVIEW: We are seeking a highly articulate Technical Communications Lead to support our senior engineering operations. This is a software engineer-level role where you will act as the primary technical interface for our client engagements, handling high-stakes interactions including technical interviews, system architecture discussions, and daily engineering stand-ups. RESPONSIBILITIES: - Attend and lead video/audio technical meetings (interviews, architecture reviews, and sprint syncs) as the primary representative. - Present complex technical updates and answer deep-dive engineering questions regarding system design, implementation, and performance. - Maintain a high standard of professional technical representation in all client interactions. - Collaborate closely with internal technical leads to ensure total alignment on implementation details and delivery status. - Ensure all communications follow U.S. business norms and professional software engineering standards. REQUIREMENTS: - 3-5 years of professional experience in Software Engineering or a related technical field. - Strong grasp of modern development lifecycles and engineering best practices. - Proficiency in discussing full-stack architecture, distributed systems, API design, and common tech stacks (e.g., React, Node.js, Cloud Infrastructure). - Exceptional verbal communication skills with a neutral or professional U.S./International accent. - Professional appearance and a quiet, professional remote workspace for video conferencing. - High level of reliability, punctuality, and responsiveness during U.S. business hours. - Ability to synthesize complex technical briefings and present them confidently to stakeholders. WHAT WE OFFER: - Competitive salary. - Flexible, remote work environment. - Opportunity to work with high-level international engineering talent. CONFIDENTIALITY: Due to the sensitive nature of our business operations, the successful candidate will be required to sign a standard Mutual Non-Disclosure Agreement (NDA). HOW TO APPLY: Please submit your resume along with a short video introduction (1-2 minutes) introducing your technical background and experience in professional communication.
a month ago8 proposalsRemoteShopify Landing Page Developer
1. The timer function needs to be that it refreshes and starts from 2 hours counting down every new session (not cached and regardless if same user/visitor) 2. The variant selector and subscription on/off toggle mimics the one we have on the current Max Patch Bundle PDP (https://luminas.com/products/max-patch-bundle) which is live on store 3. Use new product ID 8789650669704 and assign/attach to this landing page - we duplicated the above Max Patch Bundle because we want to keep separate, but didn't fully configure the UI/UX of it yet to the same since we want to do so with this LP template/design instead 4. My Team has already assigned the new product to an existing Loop selling plan for subscription backend Only Experienced Developer Needed with Custom Liquid codes and JS is required. Fully Custom Template with Shopify editor manageable. If this goes well there is high chances for Ongoing Job. Attached is the Figma Mockup
25 days ago26 proposalsRemoteCustomer Experience Manager
Do you love skincare and building genuine connections online? Want to represent a premium skincare brand, work flexibly, and help build meaningful relationships with customers and dermatologists — all while contributing your creative ideas? We’re looking for a Customer Experience Manager who can elevate every touchpoint our customers, creators, and professional partners have with us. What You’ll Do - Customer Outreach: Manage customer inquiries via email and chat, ensuring every interaction feels personal, helpful, and aligned with our brand’s tone. This role may eventually require phone-based customer support using Gorgias. - Customer Experience: Collect feedback and insights from customers and partners to help shape product development and brand strategy. - Clinical Study Assistance: Source participants for consumer and clinical studies. - Dermatologist and Professional Outreach: Conduct outreach to dermatologists and skincare professionals to explore partnership and collaboration opportunities. - Creator and Community Coordination: Identify and reach out to creators for reviews, testimonials, and UGC. Plus, providing skincare guidance and product recommendations based on customer concerns. What We’re Looking For - Exceptional English (written and verbal skills). Natural relationship builder, confident speaking with customers, creators, participants, and professionals. - Strong organisational skills with the ability to manage multiple workflows at once. - Experience in customer support, outreach, community roles, or creator coordination (any combination works). - Comfortable using new tools and platforms (training provided) and helping refine processes as we scale. - Proactive, resourceful, solutions-oriented, and able to work autonomously. - A genuine interest in skincare and willingness to learn our products, ingredients, routines, and brand philosophy. Proven experience managing a team of three or more people. What’s In It For You - A high-impact role at a growing dermatologist-developed skincare brand. - Real ownership across customer experience, outreach, and community-building. - Direct collaboration with founders and involvement in shaping processes as the brand scales. - Training across all tools and platforms you’ll use. - Exposure to multiple areas of the business, including CX, partnerships, creators, and clinical studies. - Flexible working and a supportive, fast-paced environment. - Competitive compensation with room to grow. - Monthly Salary: $1500-2000 (Depending On Experience) Experience with Shopify, Gorgias, or similar CX tools is a strong advantage. Please mention this clearly in your application if it applies to you (attached in your CV).
6 days ago14 proposalsRemote