It Support Dhaka Projects
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EXECUTIVE IT SUPPORT
The Executive Support Engineer will be responsible for supporting the Executive team with their current technology needs, in addition to identifying and implementing new technologies to support their productivity and efficiency. The successful candidate will possess a combination of interpersonal and communication skills and an aptitude for working with applications, systems, and hardware to find resolution for executive user problems. This role will also be responsible for training and creating executive-style documentation. Participation in projects and proof of concepts will be required to ensure executive business requirements are properly met. Responsibilities Provides technology support for executives and their administrative staff. Educates executives on the efficient use of their technology. Monitor and perform IT equipment refreshes for executives using standard refresh and build processes. Provides executive video conferencing assistance. Coordinates with Enterprise IT on new application training when necessary. Maintains device spares and/or parts as required (phones, chargers, etc.). Coordinates spare equipment alternatives for traveling executives. Create and maintain system documentation, user guides, standard operating procedures. Coordinates support escalations to 2nd and 3rd tier technical teams. Assists company leaders with technical needs in preparation for executive meetings. Other Duties Provides scheduled on-call 24x7 system and executive support as required. Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities Exceptional customer service skills. Excellent communication and interpersonal skills. Ability to work independently as well as in a team environment. Ability to work in a fast-paced environment. Positive, flexible, and self-motivated attitude. Detail-oriented with excellent follow-up skills. Excellent organizational skills with the ability to manage time and multiple priorities. Strong analytical and problem-solving skills. Ability to maintain confidentiality of highly sensitive information and materials. Ability to understand new materials quickly and apply new information, concepts, and procedures in a constructive manner. Ability to effectively manage high stress, demanding situations. Knowledge of hardware and software platforms, including: Desktops, laptops, printers, peripherals, Windows 10, Active Directory, Microsoft Office 365 and mobile devices (iPhone/iPad, Android). Demonstrated proficiency in using the Microsoft Office suite of applications including Microsoft Project, Visio, PowerPoint, Word, Outlook, and Excel Qualifications Bachelor's Degree or equivalent experience and/or education required. 2+ years experience in an IT support role supporting senior-level executives required. 3+ years broad experience working with a variety of different technology platforms, inclusive of hardware, software, desktop and networks required. Experience supporting a wide-variety of hardware and software platforms, including: Desktops, laptops, printers, peripherals, Windows 10, Mac OS, Active Directory, Office 365 and mobile devices (iPhone/iPad, Android) required.
a day ago11 proposalsRemoteNeed logo in different colors for different support
I am seeking a graphic designer to create multiple color variations of an existing logo design for branding purposes across several mediums. The initial logo file will be provided. The task involves placing the core logo design on different solid background colors to develop a suite of logo options that can be utilized flexibly on various touchpoints. Specifically, a minimum of five color versions need to be generated that will then be integrated onto digital and print marketing materials such as a website, business cards, and presentations. The target audience is business professionals so the color schemes should have a professional yet approachable aesthetic. The deliverables required are high resolution PNG and vector logo files labeled clearly with the color scheme and intended use (ex: website header logo blue.png). A keen eye for brand consistency and color psychology combined with solid graphic design skills are necessitated for this projec
2 days ago37 proposalsRemoteCustomer support calls
Are you interested in earning extra income with flexible hours? Virtulise is currently seeking up to seven motivated individuals to join our team as freelance customer service representatives. This is a fantastic opportunity to work with one of our long-term and trusted clients. **What We Offer:** - A straightforward and rewarding role with all training provided directly by us. - The flexibility of a self-employed status, allowing you to manage your own schedule. - Minimal paperwork, as our back office handles the majority of administrative tasks. - We provide the necessary software, ensuring you can make calls without incurring charges. **Requirements:** - You must have your own phone to use for customer service calls. If you are enthusiastic about delivering excellent customer service and are looking for a role that fits your lifestyle, we would love to hear from you.
2 days ago30 proposalsRemoteEXECUTIVE TECHNICAL SUPPORT ANALYST
The Executive Technical Support Analyst is responsible for providing technical on-site and remote support to the Executive Leadership Team and their Executive Assistants. The ideal candidate is a self-starter with exceptional problem-solving skills, able to implement solutions with little or no guidance, and can maintain composure in high-stress situations while delivering extraordinary customer service. Essential Duties Include, but are not limited to, the following: Deliver technical “White Glove” response to Executives and their assistants to ensure all their IT needs are addressed in a timely manner. Provide a high level of support through problem solving, listening, and having an exceedingly high level of customer service. Deliver tailored solution engineering to all requests made by Executives and their assistants. Make house calls to assist Executives with home office, networking, AV implementation, and other technical setups. Work with Executive Assistants to support IT initiatives for Executive needs, including travel and other offsite engagement. Provide A/V Support for Executive meetings, including presentation setup and video conferencing. Proactively manage new deployments and technology to the Executives, ensuring little to no disruption. Interact with IT functional groups and establish relationships cross-functionally to drive escalations to closure. Generate weekly and monthly reports for Executive Leadership liaisons regarding customer support issues. Maintain confidentiality and privacy in all dealings with Executives and their data. Assist with coordination of vendors and external repair/service technicians. Be present and available during work hours in professional attire with a manner and attitude acceptable to Executives. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Maintain regular and reliable attendance. Ability to act with an inclusion mindset and model these behaviors for the organization. Ability to perform duties after hours via an on-call basis Ability to work designated schedule. Ability to work nights and/or weekends as needed. Ability to work overtime, as needed. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day. Ability to work on a computer and phone simultaneously. Ability to use a telephone through a headset. Ability to work seated for approximately 80% of a typical working day. Ability to work standing for approximately 20% of a typical working day. Minimum Qualifications Bachelor’s degree in a field as outlined in the essential duties; High School Diploma or General Education Degree (GED) and 4 years of experience in a related field; or Associates Degree and 2 years of experience in a related field. 4+ years of overall IT experience, including direct support with c-suite level leaders, senior leadership, or other high level decision makers. Excellent verbal and written communication skills. Advanced proficiency with Windows, MacOS, iOS, and Zoom videoconferencing in a business environment. Demonstrated ability to navigate stressful situations with tact and poise. Demonstrated ability to present ideas in user-friendly, business-friendly, and technical language. 2+ years of experience using and troubleshooting Outlook within a network environment (i.e., permissions, calendar sharing, delegation, etc.). 2+ years of Incident Management experience; including business expectations and company- communications. 2+ years of experience working with Microsoft based operating systems, with emphasis on Windows 10 and O365 suite of applications. 1+ year of experience with OKTA end-user administration or relevant technology. Professional working knowledge of active directory, creating user accounts, resetting passwords, creating groups, and security group administration. Proficient with Audio/Video technologies. Strong grasp of basic security principles and practices as it pertains to a business environment. Demonstrated ability to perform the essential duties of the position with or without accommodation. Authorization to work in the United States without sponsorship. Preferred Qualifications Apple, Microsoft Certified Professional, Microsoft Technology Specialist or equivalent technical certification. ITIL V3 or V4 Foundation certification or equivalent experience. HDI training and certification. Experience using ServiceNow for IT Service Management. Experience supporting remote employees. Experience in healthcare or biotechnology. Microsoft SCCM and Windows 10 expertise.
a day ago12 proposalsRemoteRemote Administrative Support Professionals
We are currently seeking experienced professionals to join our team as Remote Administrative Assistants, Payroll Administrators, or Office Managers. The successful candidates will provide comprehensive administrative support to our clients from a remote location, ensuring smooth operations and efficient service delivery. Requirements: - Location: Candidates must be based in European or American countries, demonstrating familiarity with regional labor laws, business practices, and cultural nuances. - Experience: Previous experience in administrative roles is highly preferred, showcasing proficiency in handling diverse administrative tasks. - Skills: Exceptional communication skills, organizational prowess, and a proactive approach to problem-solving are essential. - Payment: Compensation of £20 per hour will be provided. Duties: - Offer administrative services to clients remotely, typically from a home office setting. Please note: This is not an outsourcing project. If you possess the necessary qualifications and are interested in joining our team, we invite you to submit your application. Thank you for considering this opportunity.
2 days ago13 proposalsRemoteNew Instagram page support.
I'm looking for someone who can help me build and grow an Instagram page dedicated to camping and campsites in the UK. This will be an ongoing project, to find, write and build folowrs by creating new content and finding viral content to re format and post. The aim is to get a big following to enable afilliate marketing eventually. I want someone who has had success in creating and growing an Instagram page working with my ideas and building on them.
16 days ago27 proposalsRemoteI need support with a bid write for an agency pitch
Myself and my wife are looking to put a bid together for a piece of creative for a local BID campaign. I need an A1 bid writer to support with the creative campaign
3 days ago14 proposalsRemoteopportunity
Funding Applications Supporting Young People into outcomes
We are seeking a skilled grant writer to assist our not-for-profit organization in securing funding to support young people who are not in education or training. Our primary goal is to provide opportunities for these individuals to access accredited courses, mentorship programs, and other resources that will enable them to gain valuable skills and improve their future prospects. Project Overview: Our organization is dedicated to addressing the challenges faced by young people who are currently not engaged in education or training. We believe that by providing them with the necessary support and resources, we can empower them to overcome barriers and achieve their full potential. Through targeted funding applications, we aim to secure financial assistance that will enable us to implement the following initiatives: 1. Accredited Courses: We intend to offer a range of accredited courses that align with the interests and career aspirations of young people. These courses will equip them with industry-relevant skills and certifications, enhancing their employability and opening doors to various career opportunities. 2. Mentorship Programs: We recognize the importance of guidance and support in the personal and professional development of young individuals. We plan to establish mentorship programs that connect them with experienced professionals who can provide guidance, advice, and encouragement as they navigate their educational and career journeys. 3. Additional Support Services: In addition to accredited courses and mentorship programs, we aim to provide supplementary support services such as career counseling, job placement assistance, and access to resources like computers, textbooks, and study materials. These resources will further enhance the overall learning experience and ensure the success of the participants. Role of the Grant Writer: As our grant writer, your role will be crucial in securing the necessary funding to support these initiatives. You will be responsible for researching and identifying suitable grant opportunities, crafting compelling funding applications, and submitting them within specified deadlines. Your ability to effectively communicate our organization's mission, goals, and the impact of our proposed initiatives will be instrumental in attracting funding from philanthropic organizations, government agencies, and other potential donors. Requirements: - Proven experience in grant writing, preferably in the non-profit sector - Strong research and analytical skills to identify appropriate funding opportunities - Excellent written and verbal communication skills to craft persuasive funding applications - Knowledge of the education and training landscape, specifically related to young people - Familiarity with grant application processes and requirements - Ability to work collaboratively with our team to gather necessary information and data - Attention to detail and ability to meet deadlines If you are passionate about making a positive impact on the lives of young people and have the necessary expertise in grant writing, we invite you to join our team and help us secure the funding needed to support our mission. Together, we can provide young individuals with the opportunities they deserve to thrive and succeed. Conditions - £150 - £250 per application - Looking for 5-10 applications per month - Avg grant size we are looking for £25K-£50k - Only apply if you can deliver this service at the fixed price specified (please note I'm not looking for any other additional services outside of this such as discovery, research, reporting etc) www.findyourfeetcic.org.uk
7 hours ago6 proposalsRemoteAffiliate Program Support (Webgains/Shopify)
This e-commerce business requires assistance initiating an affiliate marketing program through the Webgains platform to drive sales. The initial task involves generating a product feed from our Shopify store for upload to Webgains to activate affiliate referrals. Familiarity with both platforms is essential to configure the technical integrations required to synchronize product data seamlessly. As we expand our affiliate operations, medium-term needs may include outsourcing ongoing affiliate management responsibilities on a contractual basis. The ideal candidate possesses strong technical aptitude as well as experience launching and administering performance-based marketing programs utilizing affiliate networks and platforms. Proficiency with Shopify and Webgains in particular is advantageous given the technologies involved. This short-term, project-based work with potential for future collaboration offers an opportunity to help grow an e-commerce brand through strategic affiliate relationship cultivation and program optimization.
5 days ago17 proposalsRemoteNeed support with Google Ad words
I need some support in creating google add words for a therapist I am working with. We are looking for someone experienced in supporting therapists and counsellors. Thank you!
20 days ago46 proposalsRemotePower BI Support
Reporting to the Technology Manager, and in collaboration with IT, the BUMs and a team of PowerBI analysts, you will be responsible for: - Follow up on the enhancement and creation of the current company reports, from modeling to the creation of measures in DAX and requested charts. - Improve the connection of PowerBI with different sources (Hubspot, SAP B1, Bizneo, among others), analyzing the information that feeds the different reports. - Analysis of other analyzable business data such as KPI's of solutions or specific areas to create new dashboards, helping to improve the vision to Management for strategic decision making. - Improvement projects of existing reports.
20 days ago23 proposalsRemoteSeeking copywriting support for SEO-optimized articles
I need help creating keyword-rich articles for SEO purposes (500-800 words). The freelancer will write blog posts and webpage content on topics such as graphic design, technology, SEO, and software. Each piece must incorporate optimized keywords, phrases, and backlinks naturally to enhance organic traffic and rankings. It's essential to maintain proper grammatical structure and an engaging writing style. Previous work samples should showcase the freelancer's proficiency in SEO-focused copy that informs and captivates readers.
8 days ago37 proposalsRemoteSupport with cleaning up our digital footprint and SEO
I seek an experienced digital marketing professional to audit and refine our web presence to better align with our core messaging and values. As our small business has grown over 26 years, our online content has become scattered yet we wish to thoughtfully share our expertise and services. An evaluation of our website, social profiles, online listings and backlinks would provide insight into how we can strengthen our authentic digital brand. Recommendations should focus our distinguishable qualities to attract qualified customers. Strategic SEO enhancements could better surface relevant, quality content for our target audience. Past success stories in website optimization, link building and content mapping for B2B service providers would demonstrate your skills. Samples of keyword research, competitive analysis reports or technical audits performed for similar clients would be appreciated. The selected freelancer will help refine our internet presence to clearly yet naturally convey our commitment, experience and what sets us apart to new prospects. Collaboration is key as we work to evolve our digital communications in an authentic, engaging manner. Candidate should have proven skills in audit-based SEO and content strategy work.
14 days ago35 proposalsRemoteopportunity
Support new business to reach students and graduates in the UK
I have recently launched a small UK-based business providing CV, cover letter, and interview preparation services to students and graduates (higher education). I am hoping to work with a freelancer who has marketing experience with this specific audience, a well established network in this field, or both! My primary objectives are to explore strategies for making my company website and Instagram page more visible to this specific audience, and to secure more customers. If you are familiar with this type of customer and have ideas, please get in touch and we will agree a proposal accordingly.
10 days ago16 proposalsRemoteAdmin Support - Sports Organisation
This is an exciting long-term role that provides ample opportunities for growth and development. The position is expected to last for a few years and will require the successful candidate to work at their best during both busy and quiet periods, depending on the times and ongoing activities. The ideal candidate for this role should have a strong background in administration and a good understanding of social media channels. Additionally, experience in the sports industry, particularly with primary aged children, would be advantageous. Some of the tasks that the successful candidate will be responsible for include: - Building and maintaining strong relationships with customers by regularly contacting them via email and phone to provide support and information about the brand. - Ensuring that customers/clients are satisfied with their sessions and providing them with support on a regular basis. - Offering discounts to regular users to build brand loyalty. - Promoting and advertising all available spaces on all activities to the appropriate audience. - Keeping in close contact with the team to ensure that everyone is up-to-date on the latest developments. - Being part of a communication chat group with parents/clients to keep them informed about the latest updates and developments. - Adhering to all GDPR and NDA agreements to ensure the safety and privacy of all parties involved. The successful candidate will be provided with all necessary contact information, including mobile phone numbers and email addresses. Additionally, they will have access to the company's website and Facebook page, which will help them stay up-to-date on the latest news and developments.
19 days ago35 proposalsRemoteLooking for someone near Liverpool to support with video work
I own a men’s watch and accessory brand. I’m looking to work with someone who can support the creation of video content. This would be ongoing work. If the person is able to do product photography as well it would be a great addition.
19 days ago12 proposalsRemoteFreelance Administrative Support Specialist
I am seeking a reliable and efficient admin support to assist with managing client communication and booking online meetings. The primary duties include responding to client messages and calls promptly, as well as scheduling and organizing online meetings as needed. Requirements: - Excellent communication skills. - Ability to handle client inquiries professionally and efficiently. - Proficiency in scheduling and managing online meetings. - Reliable internet connection and availability during agreed-upon hours. Project Details: - Duties: Client message and call response, online meeting booking. - Payment: $21 per hour. - Status: Freelance hiring opportunity. Thank you for your interest. I look forward to receiving your proposals.
20 days ago41 proposalsRemoteExpert Sales Support
Expert sales support is required to support our sales team. Must be available UK hours Monday to Saturday 2pm-9pm. Must have prior customer support experience and clear British or American accent. must be hard working and reliable.
25 days ago12 proposalsRemoteComprehensive WordPress Support and Enhancement
As a professional needing comprehensive WordPress support, I'm seeking an expert who not only has a deep understanding of theme customization, but also outstanding skills in plugin installation and configuration as well as content management. The overarching goal, I have for my WordPress website is to significantly boost user engagement. You'll be taking the reins on: - Customizing my WordPress theme to complement my brand's aesthetics and business objectives - Installing and configuring WordPress plugins that will benefit my website, except for SEO, E-commerce, and social media plugins as I do not currently have any specific ones in mind - Streamlining and enhancing my content management for more intuitive and user-friendly navigation Ideal proficiency for this task includes: - Strong familiarity with WordPress functionality and ecosystem - Extensive experience in plugin installation and configuration - Robust knowledge of various WordPress themes and their customization - Proven track record in managing and organizing website content Take this as your chance to exhibit your WordPress prowess by enriching and streamlining my website's user engagement.
22 days ago30 proposalsRemoteEducation Admin support
We are a small team of Healthcare Professionals offering a 1-yr Certificate Programme in Psychedelic Practice. This is aimed at Healthcare Professionals worldwide. We will likely be expanding to offer other courses over the coming years(s) Website: https://www.psyedu.co.uk/ Our current Education Admin Lead is leaving in May. We need someone to work flexibly around 3-6 hrs a week (10-20hrs per month) doing basic administrative tasks for our Education Organisation. It will be very busy between June and September (more like 6hrs per week) then will calm down a bit at other times in the year. We are a small start-up in our second year, just beginning to settle into our rhythm and we now need reliable low-level input which will likely slowly increase in workload over the next 3-5yrs. Job Description Skills/knowledge: MUST HAVE: Excellent written and spoken English, Organisational Skills +++, Microsoft office, excellent written and spoken communication skills, an understanding of the course we offer or a willingness to learn about it DESIRABLE: some knowledge of healthcare and how psychedelic practice is starting to be used in healthcare Qualities: flexibility Experience: any role which demonstrates the capacities outlined below Hours: 10-20hrs per month, ideally 1-2hrs on Mon, Wed and Fri each week Job Description: Key Responsibilities: 1. Communication Management: o Serve as a primary point of contact for internal and external communications. o Handle incoming emails, and redirect them as appropriate. o Draft and distribute notices, tutorials, open events and announcements. 2. Administrative Support: o Assist in scheduling appointments, and meetings for management and staff. o Maintain and update company databases, records, and filing systems. o Prepare and distribute documents as required. o Liaising with different organisations 3. Documentation and Recordkeeping: o Ensure accuracy and completeness of documents, contracts, and agreements. o Maintain confidentiality of sensitive information and handle it with discretion. o Organize and archive records in accordance with company policies and regulatory requirements. 4. Team Collaboration: o Collaborate with colleagues and departments to support cross-functional projects and initiatives. o Provide administrative assistance to various teams as needed. o Foster a positive and cooperative work environment through effective communication and teamwork. o Attending meetings once every two weeks 5. Problem Solving and Decision Making: o Identify issues or challenges in administrative processes and propose solutions for improvement. o Prioritize tasks and manage time effectively to meet deadlines and goals. Qualifications and Skills: · Proven experience as an Administrator or similar role. · Proficiency in office software applications, including word processing, spreadsheets, and presentation software. · Strong organizational and multitasking skills with attention to detail. · Excellent verbal and written communication abilities. · Ability to work independently and collaboratively in a fast-paced environment. · Discretion and professionalism when handling confidential information. · Problem-solving and decision-making skills. · Flexibility and adaptability to changing priorities and tasks.
a month ago47 proposalsRemote