Interactive Voice Response Projects
Looking for freelance Interactive Voice Response jobs and project work? PeoplePerHour has you covered.
Amazon Account Manager (WORK EXPERIENCE WITH AMAZON REQUIRED)
Company Overview ChannelClan is a dynamic and rapidly growing e-commerce company specializing in Amazon sales. We pride ourselves on delivering high-quality products and exceptional customer service to our clients. As we continue to expand our online presence, we are seeking a dedicated and experienced Amazon Account Manager to join our team. Job Description The Amazon Account Manager will be responsible for overseeing and optimizing our presence on the Amazon platform. This individual will play a critical role in driving sales, managing inventory, and enhancing our brand visibility on Amazon. The ideal candidate will have a strong understanding of e-commerce best practices, excellent communication skills, and a proven track record of success in managing Amazon accounts. Key Responsibilities - Manage all aspects of our Amazon seller account, including product listings, inventory management, pricing strategies, and promotions. - Monitor and analyze sales performance, traffic metrics, and customer feedback to identify opportunities for growth and improvement. - Keen eye for administrative processes, e.g., inventory management and reimbursement management of lost and damaged FBA stock. - Co-develop and implement strategies to increase product visibility, drive traffic, and improve conversion rates on Amazon. - Assist optimizing product listings with compelling copy, high-quality images, and relevant keywords to enhance search visibility and attract customers. - Stay up-to-date on Amazon’s policies, guidelines, and algorithms to ensure compliance and maximize performance. - Collaborate with cross-functional teams, including marketing, sales, and operations, to align Amazon strategies with overall business objectives. - Respond promptly to customer inquiries, feedback, and reviews on Amazon to maintain a positive brand image and customer satisfaction. - Conduct competitive analysis and market research to identify trends, opportunities, and potential threats in the e-commerce landscape. - Work closely with third-party vendors, suppliers, and logistics partners to ensure smooth operations and timely fulfillment of orders. - Generate regular reports and insights on Amazon performance, including sales trends, inventory levels, and key metrics, to senior management. Qualifications - Bachelor’s degree in business, marketing, e-commerce, or related field. - Proven experience managing Amazon seller accounts and driving sales growth in an e-commerce environment. - Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions. - Excellent written and verbal communication skills, with the ability to effectively communicate with internal teams and external partners. - Detail-oriented with strong organizational and project management skills. - Proficiency in Microsoft Excel and other data analysis tools. - Knowledge of Amazon Seller Central and e-commerce analytics tools (e.g., Helium10) is required. - Knowledge of Amazon Vendor Central is a plus, or willingness to learn to use this platform. - Ability to thrive in a fast-paced, entrepreneurial environment and adapt to changing priorities.
18 days ago23 proposalsRemoteopportunity
Virtual PR Assistant for a UK Audio Tech company
Ignore the budget posted here as it is irrelevant. Virtual PR Assistant - UK Audio Tech company Experience Level: Experienced Estimated project duration: Ongoing As this is an ongoing role the budget indicated is kind of irrelevant. Please state your hourly rate with your application. We require a remote-working PR assistant to support the in-house PR and marketing team at a London-based consumer audio business. Summary - This is not an entry-level position. You MUST have at least 2 years’ experience working in the PR industry, preferably with some knowledge of the consumer tech and lifestyle press. - This role involves day-to-day PR admin, as well as support with press outreach and asset creation. - You need to be familiar with UK culture (ideally based in the UK and if possible commutable into London). - You need to be available during UK business hours. We communicate via email, Teams, and phone. - You need to be a fantastic, enthusiastic communicator – in person and in writing. - You need to be willing to learn technical details relating to audio technology. - A pro-active mindset is also required to chase people up for things on a regular basis and keep on top of all tasks. - This is a part-time role, starting at around 20+ hours per month. Depending on how we work together, this could increase to many more hours per month. Tasks and Responsibilities - General PR work, including: - Tracking global coverage. - Coordinating and tracking sample send-outs. - Help with drafting media alerts and press releases. - Global press outreach. - Occasional event planning and in-person event support. - Liaising with regional agencies and sales teams. Knowledge & Skills - Ability to generate meaningful press coverage from a variety of media verticals. - Ability to manage multiple incoming requests, prioritising where necessary and making sure they are all dealt with in the correct manner. - Ability to quickly learn new software platforms. Education and Experience - At least 2+ years experience in the PR industry, preferably with knowledge of the English-language consumer technology and lifestyle press - An existing little black book of close media contacts would be ideal - Ability to handle many emails and requests per day - Exceptional ability to communicate, both in person and in writing - Highly organised and efficient - Trustworthy with strong personal integrity - Reachable during the hours of 9AM - 5PM UK time and respond to messages within 2 hours - Proven ability to prioritise and complete tasks - Since this is a virtual position, must be a self-starter, self-motivated, and able to work independently with minimal oversight - Must be comfortable developing and working in a virtual relationship, and having limited amount of face-time How to apply If you are interested and think you suit our requirements, We have some questions we ask you to answer... 1. Please tell us about yourself in a cover letter — your professional background and your experience in PR. How many of the above skills are you able to cover? Do you have a clippings portfolio you could share? 2. How many hours do you currently have available to support us? 3. Where are you located? 4. Is there anything in our spec that you are unable to meet or fulfil? 5. What is your hourly rate? For your "bid rate", please multiply your hourly rate x 20 Thanks! James
21 days ago7 proposalsRemoteopportunity
TASK CARDS ILLUSTRATIONS
11 X TASK CARDS TO PRODUCE ILLUSTRATIONS FOR. This is a typical task card below... How to Clean a Toilet Task Card It is essential to keep toilets clean. A dirty toilet will look bad, smell bad and breed germs. Use these instructions to guide you through this task quickly and efficiently. Equipment Required 1. Safety Signs, PPE – Gloves plus any additional PPE specific to the chemical. 2. Bucket and cleaning cloth colour coded (red), abrasive pad. 3. Toilet Brush & holder. 4. Toilet Cleaning Solution. Preparation 1. Place safety signs, wear appropriate PPE. 2. Check bucket is clean and ready to use. If dirty, rinse out with clean water. 3. Fill bucket half way with warm water 4. Add the correct cleaning solution for the task to the water according to directions on the label. (Note: always add chemical to water, not the other way round as to avoid chemical splashing). 5. If possible, ventilate the room i.e. open windows. Cleaning the Toilet 1. Flush the toilet with seat lid closed. 2. Reveal water line by pushing back water in the toilet bowl with toilet brush. 3. Apply toilet cleaner to the inside of the bowl, including under the rim and allow several minutes contact time. 4. Place cloth colour coded (red) into bucket to absorb cleaning solution. 5. Wring excess solution/ water from the cloth. 6. Start wiping the outside and around the toilet, including toilet roll holder, pipework, toilet brush holder, cistern & handle, toilet seat lid (top & underneath) and hinges. 7. When you have covered a small area or when the cloth is dirty, insert the cloth back into the bucket. Wring the cloth and move to the next area to be cleaned. Take care to avoid splashes to other surfaces, if this occurs then wipe clean with a damp cloth. 8. For heavy soiled areas apply pressure to the cloth or use the abrasive pad for stubborn marks. 9. Scrub inside the bowl with the toilet brush, particularly any stains, water line and under rim. 10. Flush toilet rinsing the brush in flushing water. Replace brush in holder. 11. Dry toilet seat with cloth, then close the lid. Final Stages 1. Discard dirty water from the bucket. 2. Clean and dry the bucket. 3. Dispose/launder the cloth. 4. Remove safety sign when area is dry and clear of trip hazards. Close any windows previously opened for ventilation. This task card is offered as guidance only. It is your responsibility to ensure that it reflects the use of the product in your operation and amend accordingly __________________________________________________________ SEE PDF AS AN EXAMPLE... There will be 11 versions of this with different clean task and illustrations needs all in the same style of illustration. THANK YOU POSSIBLE 264 ILLUSTRATIONS TO BE CREATED
24 days ago33 proposalsRemoteReview Management App
I need a mobile app development who is very proficient with no code tools particularly flutter to develop a mobile application for me. My budget is $150 below is the description of the app I want. Product Requirement Specification: ReviewThrust Overview ReviewThrust is a mobile application designed to simplify the process of collecting, managing, and leveraging customer reviews for service-based businesses. The primary purpose of ReviewThrust is to empower businesses to enhance their online reputation, improve customer satisfaction, and drive growth through positive reviews. The target audience for ReviewThrust includes service-based businesses such as restaurants, hotels, salons, home service providers, and other businesses that rely on customer feedback for success. Features User Authentication and Onboarding: Allow users to register and log in securely using email/password or social media accounts. Implement an onboarding process to guide users through setting up their accounts and configuring their business profiles. Review Collection: Enable businesses to easily request reviews from customers via email or SMS after service completion. Provide customizable review request templates with options to personalize branding elements. Allow users to send review requests through the app manually. Review Aggregation: Integrate with major review platforms (e.g., Google, Yelp, Facebook) to aggregate reviews into a unified dashboard. Provide seamless integration with multiple business locations/accounts for centralized review management. Review Monitoring: Implement real-time notifications for new reviews across all integrated platforms. Enable filtering and sorting options to prioritize and manage reviews effectively based on criteria such as rating or platform. Response Management: Allow businesses to respond to reviews directly within the app, with options for personalized responses. Provide a history of review responses for tracking and reference purposes. Analytics and Insights: Offer review performance analytics, including trends, sentiment analysis, and overall ratings. Provide actionable insights based on customer feedback to identify areas for improvement and drive strategic decisions. Customization and Branding: Allow businesses to customize branding elements within the app, including logos, colors, and review request templates. Ensure consistency with the business's brand identity to maintain professionalism and authenticity. Customer Engagement Tools: Integrate with loyalty programs or referral incentives to incentivize customers to leave reviews. Provide options for businesses to offer special promotions or discounts to reviewers as a token of appreciation. User Profile and Settings: Enable users to manage their profiles and settings within the app, including notification preferences and account details. Offer options for billing management, subscription upgrades, and cancellations. Help and Support: Include in-app help documentation or FAQs to assist users with common inquiries or issues. Provide a support contact option for users to reach out for assistance or technical support. Offline Support: Implement basic offline functionality to allow users to access essential features and data even when not connected to the internet, ensuring uninterrupted access to critical functionalities. Cross-Platform Compatibility: Ensure compatibility with both iOS and Android platforms to reach a broader audience of users.
a month ago13 proposalsRemote