Event Management Projects

opportunity

UK Planning consultant required

UK Planning Consultant Required – Full Planning Application (Clay Cross, Derbyshire) Project I require an experienced UK Planning Consultant to prepare and submit a full planning application for a proposed development of two flexible commercial units at 8 Thanet Street, Clay Cross, Derbyshire. I already have concept drawings and a proposed site layout. I am looking for a planning professional to review the proposal, strengthen it where necessary, prepare the planning documentation and manage the application through to submission. This is not simply a drawing or form-filling exercise. The Proposal The current concept includes: Two commercial units Mezzanine office accommodation Roller shutter access WC and kitchenette facilities Six parking spaces (including an accessible bay) EV charging points Large turning area for vans New vehicular access Pedestrian access Landscaping Biodiversity enhancements Sustainable drainage (SuDS) The concept has been designed around Use Class E(g)(iii). However, I expect the successful consultant to review this and recommend any amendments that would improve the planning application. The design intent is for the new units to complement the adjoining former public house and fit sympathetically within the surrounding streetscape. If changes to the building's appearance, materials or layout would improve the likelihood of planning approval, I welcome professional recommendations. What I Need The successful consultant should: Review the concept drawings. Review the site's planning history and relevant planning policies. Identify any planning risks or constraints. Recommend improvements where appropriate. Prepare all documentation required for a valid planning application. Advise whether any supporting reports are required (Highways, Ecology, Drainage, Noise, Coal Mining, etc.). Submit the planning application. Liaise with North East Derbyshire District Council where necessary. Please Include When applying, please tell me: Your experience with UK commercial planning applications. Any experience with North East Derbyshire District Council or nearby local authorities. Examples of similar projects you have completed. Whether you are MRTPI qualified (or equivalent). Your fixed fee. Your estimated timescale. Important I am looking for a consultant who can add genuine value to this project by reviewing the proposal, identifying any issues before submission and preparing the strongest possible planning application. Please only apply if you have demonstrable experience with UK planning applications for commercial developments.

AI Engineer — AWS Bedrock AgentCore

We're looking for engineers to help build and productionize AI systems on AWS Bedrock AgentCore — real conversational AI, RAG pipelines, and agent architectures that go well beyond proof-of-concept and serve live traffic and real users. Whether your strength is on the AI application side (agents, RAG, orchestration) or the platform side (deployment, observability, security), this role sits at the center of turning working demos into production-grade, reliable systems on Bedrock's agentic stack. If you've built and shipped on AgentCore specifically — not just Bedrock in general — and want your work to run in production rather than sit in a notebook, this is built for that. What You'll Do - Design, build, and deploy conversational AI systems, chatbots, and AI agents using AWS Bedrock AgentCore - Architect and ship production-grade RAG (Retrieval-Augmented Generation) systems — not prototypes, but systems serving live traffic - Build and deploy LLM applications primarily on AWS Bedrock and AgentCore, with Azure OpenAI or equivalent platforms as secondary context - Develop and orchestrate agent architectures within AgentCore, using frameworks such as LangChain, LangGraph, or LlamaIndex where applicable - Build and maintain MCP (Model Context Protocol) server integrations to extend AgentCore agent capabilities - Design and build the production service layer around AgentCore (Lambda, API Gateway, IAM, DynamoDB, OpenSearch, or equivalents) - Establish CI/CD pipelines and manage development, beta, and production environments for AgentCore-based services - Implement observability for AgentCore agents: tracing, dashboards, per-turn cost and latency metrics, error rates, and audit trails - Implement key security controls — data-leakage protection, session isolation, auth/authz boundaries, secure prompt/response storage - Write clean, maintainable, production-quality Python across the AI application and platform stack - Monitor, evaluate, and iterate on agent, RAG, and platform performance in production - Stay current with fast-moving developments in Bedrock, AgentCore, and agentic AI systems, and bring relevant advances into the project What You Bring - Proven, hands-on experience building and deploying AI agents on AWS Bedrock AgentCore in a production environment — not personal projects or tutorials - Direct experience with AWS Bedrock's agentic tooling (AgentCore, Bedrock Agents, or equivalent Bedrock-native orchestration) - Strong Python skills for AI application development and/or service integration - Working experience with AWS cloud environments; Azure experience is a plus but not the primary requirement - Experience with at least one of: agent orchestration frameworks (LangChain, LangGraph, LlamaIndex), RAG system design, or AWS production infrastructure (Lambda, API Gateway, IAM, DynamoDB, OpenSearch) - Experience with observability and monitoring for AI or distributed systems - Strong understanding of security, data handling, and production-readiness tradeoffs - Comfortable working in a fast-moving, evolving technical environment with pragmatic engineering judgment

Full-Cycle UI/UX Redesign & Custom WP Development

Hello, We are seeking a senior-level digital agency, a structured team, or an expert Full-Stack Product Creator to handle the complete end-to-end overhaul (UI/UX Design in Figma + Custom WordPress Development) for our corporate employee benefits and insurance agency platform. The current website is text-heavy and lacks interactive features. The goal is to build a sleek, high-converting, and modern enterprise platform from scratch. PHASE 1: UI/UX DESIGN REQUIREMENTS User Path Segmentation: The design must instantly segment three distinct audiences on the homepage: Employers/HR Managers, Insurance Brokers, and End Employees. Key Layouts Needed: A premium segmented Homepage (with onboarding pipeline timelines and custom dashboard mockups), a detailed Services/Tech showcase, and a high-trust Lead-Gen/Demo booking funnel. Design System: Deliver a highly disciplined Figma project using a rigid Layout Grid System (12-column desktop @ 1440px / 4-column mobile @ 375px) and a complete corporate UI Kit (exact typography scales, interactive states, organized naming conventions). PHASE 2: NATIVE WORDPRESS DEVELOPMENT Strict Code Architecture: Clean custom theme build utilizing native Gutenberg blocks combined with Advanced Custom Fields (ACF Pro). Zero Page Builders Policy: Absolute ban on heavy infrastructure like Elementor, Divi, or WPBakery. All elements must be rendered using lightweight, custom HTML/PHP. Performance & Core Web Vitals: Exceptional optimization out of the box to guarantee elite loading speeds (strictly targeting 90+ score on Google PageSpeed Insights for both Desktop and Mobile views) and absolute control over CLS. Asset Compliance: All icons, badges, and layout vectors must be coded using native, lightweight inline SVG shapes. WHAT WE EXPECT IN YOUR PROPOSAL: Links to premium, live corporate B2B, SaaS, or fintech websites that your team designed AND coded from scratch. Confirmation that you develop natively on WP (without visual builders like Elementor). Your estimated timeline split by Phase 1 (Design) and Phase 2 (Development). We have attached a detailed 3-page Technical Specification PDF below. Please analyze it carefully before bidding. Generic or automated boilerplate proposals will be archived instantly. Thank you!

Magazine Designer for Business Magazine

I am looking for an experienced magazine layout designer to create the first edition of the Mum Mode magazine, a business and lifestyle publication featuring mums, business owners and specialists. We already have the brand identity and design templates prepared, so this is not a project that requires a completely new creative direction. The main task is to follow the existing templates, organise the supplied content and turn everything into a polished, consistent and professional magazine. The September edition is expected to include approximately 40 business and specialist features, including directory listings, business spotlights and premium full-page features. The project will include * Following our existing magazine templates and visual style * Professionally laying out all supplied content * Formatting business names, stories, services, images and contact details * Creating consistency across all pages * Improving spacing, alignment, typography and overall presentation * Lightly refining supplied copy where needed * Designing the contents, introduction and closing pages in line with the existing style * Preparing individual feature mock-ups for approval * Making agreed revisions * Supplying a digital PDF * Supplying a print-ready PDF with correct bleed, margins and image resolution * Providing the editable source file at completion What I will provide * Existing magazine design templates * Mum Mode logo, fonts and brand colours * Business information and written content * Logos, photographs and contact details * Clear examples of how each feature type should look * Guidance on the page order and overall structure Ideal freelancer You should have experience in: * Magazine, brochure or editorial layout design * Adobe InDesign, Canva Pro or similar software * Working accurately from existing templates * Preparing files for professional printing * Managing multi-page publications * Creating clean, polished and consistent layouts * Proofreading and spotting formatting errors Experience with parenting, wellness, lifestyle or business publications would be beneficial. Timeline * Initial page layouts and templates finalised: as soon as possible * Individual feature mock-ups ready: mid-August * Final magazine completed and print-ready: end of August When applying, please include * Relevant magazine, brochure or catalogue examples * The software you use * Your estimated turnaround time * The number of revisions included * Your total project price * Confirmation that you can supply both editable source files and print-ready PDFs This is primarily a layout and formatting project using existing templates, rather than designing the entire publication from scratch. Please begin your proposal with “Mum Mode Magazine” so I know you have read the full brief.

opportunity

We are looking for senior AI Backend Engineer to join our team.

# Senior AI Backend Engineer – LLM Applications **Company:** Asahan Tech Partners **Location:** Latin America **Work Arrangement:** Fully Remote **Compensation:** USD $2,000–$4,000 per month ## About the Role Asahan Tech Partners is looking for a **Senior AI Backend Engineer** based in Latin America to design and build scalable backend systems for LLM-powered applications. You will work on production AI systems involving large language models, backend APIs, data processing, AI workflows, and cloud infrastructure. This role is ideal for an experienced backend engineer who understands how to integrate LLMs into reliable, secure, and maintainable applications. ## Responsibilities * Design, build, and maintain backend services for LLM-powered applications. * Develop scalable APIs and microservices for AI features. * Integrate LLM providers and AI services into production systems. * Build and improve retrieval-augmented generation pipelines. * Implement document ingestion, text processing, embedding, and vector-search workflows. * Design prompt-management and AI workflow systems. * Improve the accuracy, reliability, latency, and cost efficiency of LLM applications. * Build monitoring, logging, error-handling, and evaluation systems for AI outputs. * Design secure data flows and protect sensitive application data. * Work with relational databases, vector databases, caching systems, and message queues. * Deploy and maintain backend services using cloud platforms and container technologies. * Review code and contribute to technical architecture decisions. * Collaborate remotely with developers, product stakeholders, and other team members. * Troubleshoot production issues and improve overall system performance. ## Requirements * At least 5 years of professional backend development experience. * Strong experience with Python and modern backend frameworks such as FastAPI, Django, or Flask. * Practical experience building or integrating LLM-powered applications. * Experience working with LLM APIs such as OpenAI, Anthropic, Google Gemini, or similar platforms. * Understanding of retrieval-augmented generation, embeddings, vector search, and prompt engineering. * Experience designing REST APIs, microservices, and distributed backend systems. * Strong knowledge of SQL databases such as PostgreSQL or MySQL. * Experience with vector databases or search technologies such as Pinecone, Weaviate, Qdrant, Milvus, Elasticsearch, or pgvector. * Experience with cloud platforms such as AWS, Google Cloud, or Microsoft Azure. * Experience with Docker, Git, automated testing, and CI/CD workflows. * Understanding of authentication, authorisation, API security, and data protection. * Ability to write clean, maintainable, and well-tested code. * Strong problem-solving and system-design skills. * English fluency for technical discussions and remote collaboration. * Ability to work independently in a fully remote environment. * Must be based in Latin America. ## Preferred Qualifications * Experience building production RAG systems. * Experience with LLM evaluation, observability, guardrails, or hallucination reduction. * Experience with LangChain, LlamaIndex, Semantic Kernel, or similar frameworks. * Familiarity with agentic workflows and tool-calling systems. * Experience with asynchronous processing and message brokers such as RabbitMQ, Kafka, or AWS SQS. * Experience optimising LLM token usage, response time, and infrastructure costs. * Previous experience working with international or distributed teams. ## What We Offer * Fully remote work from anywhere in Latin America. * Monthly compensation of USD $2,000–$4,000, depending on experience and technical ability. * Opportunity to work on practical, production-focused LLM applications. * Direct involvement in backend architecture and technical decisions. * Collaboration with an international remote team. * Long-term opportunities based on performance and project needs. ## How to Apply Please submit your resume or professional profile along with a brief description of your experience building backend systems or LLM-powered applications.

Part-Time Freelance US Telemarketer

We have an exciting opportunity for an experienced freelance telemarketer to join our growing B2B business development agency. This is a flexible, ongoing freelance role, working 20 hours per month. We are a UK-based business development agency working with clients across a variety of industries worldwide. We support our clients' marketing and sales teams by improving the quality of their lead generation through lead qualification, outbound prospecting and business development activities. Our clients operate in diverse sectors, making this a varied and interesting role that requires the ability to quickly understand different businesses and represent them professionally. We are a fully remote team and pride ourselves on delivering exceptional service and results for our clients. We're looking for someone who shares our commitment to professionalism, customer experience and high-quality conversations. The Role Using VoIP software, CRM systems and email, you will: * Qualify inbound and outbound leads on behalf of our clients. * Conduct professional telephone conversations with prospective customers across the United States. * Identify genuine sales opportunities and gather key qualifying information. * Build positive relationships with prospects while representing our clients as an extension of their business. * Record all activity accurately within CRM systems. * Report on activity and outcomes. * Contribute ideas and feedback to improve campaign performance and prospecting processes. * Attend Microsoft Teams meetings with clients when required. Essential Skills & Experience **Must be based in the US.** * Previous customer service experience is essential. * Sales or telemarketing experience is preferred. * Confident and professional telephone manner. * Excellent verbal and written communication skills. * Strong relationship-building and listening skills. * Professional, friendly and client-focused approach. * Good organisational and administrative skills. * Comfortable learning new systems and technology. * Able to work independently and manage a flexible workload from home. What We Offer * Ongoing freelance engagement. * Flexible working hours. * Fully remote working from home. * 20 hours per month with the potential for additional hours as client projects grow. * Opportunity to work across a variety of industries and client campaigns. * A supportive, collaborative team that values quality, professionalism and results. If you're a confident communicator with excellent customer service skills and enjoy speaking with people, we'd love to hear from you. Sales experience is advantageous, but we're equally interested in candidates who have a professional telephone manner, a positive attitude and a commitment to delivering an outstanding customer experience.

Custom Premium Web Development

Job Description: We are looking for an experienced, high-calibre Full-Stack Web Developer or Agency to design and build a custom, premium corporate website for our tech startup, Bluvia. This is Phase 1 of a long-term project. We are not looking for a one-off freelancer to throw together a template; we want to find a reliable, long-term development partner. If this initial phase goes well, there will be consistent, ongoing work including new feature rollouts, SEO optimisations, and advanced AI integrations. The Vision & Design Direction We want an elegant, high-end, and ultra-modern user experience. For design inspiration, we love the clean, polished layout, smooth navigation, and strong visual hierarchy of sites like Scott Dunn. We want a completely custom UI/UX (no generic templates) that reflects our brand identity as a forward-thinking technology company and immediately builds trust with clients, partners, and investors. The Scope (Phase 1) A fast, fully responsive, and performance-optimised website consisting of approximately 10 pages: Home, About, Services, Solutions, Industries Blog, Contact, Careers (placeholder) Privacy Policy & Terms of Service Key Technical Requirements: Custom UI/UX: Clean design, high-quality imagery handling, and subtle, premium animations. Performance & Speed: High load times and top-tier optimisation (Core Web Vitals). Future-Proof Architecture: The site must be architected from day one to support Phase 2, which involves integrating a WhatsApp AI Concierge (handling lead qualification and consultation bookings via APIs). Content Management: A scalable headless CMS or easy-to-use backend solution so we can update content/blogs internally down the line. Code Quality: Exceptionally clean, modular, and well-documented code. Essentials: Basic on-page SEO setup, secure contact forms, Google Analytics, and security best practices. How to Apply: Please review the requirements above and provide a detailed proposal answering the following: Recommended Stack: Which technology stack (e.g., Next.js, React, Node.js, Headless CMS) do you recommend for this specific project and why? Architecture Strategy: How would you approach prepping the site's architecture for our future WhatsApp AI Concierge API integration? Portfolio: Please share 2 or 3 examples of premium corporate or startup websites you have built from scratch. Timeline & Scope: What is your estimated timeline for a project of this scale, and what exactly is covered in your quotation? Recommendations: Do you have any initial ideas further to elevate the site's performance or user experience? Budget: Open to realistic proposals based on expertise. We prioritise quality, communication, and scalability over finding the cheapest bid. Looking forward to reviewing your proposals!

opportunity

Excel automate, Power Query, data mapping, dashboard development

I am looking for an experienced Excel and Power Query specialist to complete a multi-level governance and assurance system for a health and social care organisation. The organisation has five service divisions. The workbooks, registers and overall structure have already been designed; I am not looking for someone to start again. I need someone who can review the existing files, improve the formulas and functionality, make the registers smarter and create reliable connections across the system. The required reporting flow is: Service/Practice Observation → Regional Governance → Divisional Governance → Group Governance/Master Dashboard Each division requires its own governance workbook and dashboard. Service and regional information must feed into the relevant divisional workbook, with key information from all five divisions feeding into one Group-level Master Dashboard. Smart governance registers The project includes a suite of existing registers covering areas such as: Risk Safeguarding Incidents and serious incidents Complaints and compliments GDPR and data breaches Restrictive practice Governance actions Service user feedback Audits and improvement Regulatory actions Training and workforce compliance The exact number of files will be confirmed with the successful freelancer following an initial review. The registers need to become functional, consistent and easy to use, rather than simply formatted spreadsheets. Depending on the register, this may include: Unique reference numbers Automated status calculations Open, closed and overdue indicators Due-date and review alerts Automated risk ratings and RAG indicators Dropdown lists and controlled data entry Conditional formatting Automated totals and summary metrics Monthly, quarterly and annual reporting Filtering by service, region, division, category, status and reporting period Identification of themes, recurring issues and required escalations Formula protection without restricting data entry Summary pages or dashboards Connections to the appropriate regional, divisional and Group dashboards The registers will remain the source of truth for individual records. Only relevant totals, themes, trends, risk ratings and outstanding actions should feed into higher-level dashboards. Main requirements The successful freelancer will be required to: Review and inventory the existing workbooks and registers Produce a clear data map showing how information should move through the system Make the registers smarter, more automated and easier to maintain Add, correct and protect formulas across multiple files and tabs Standardise dropdowns, identifiers, categories and reporting periods where required Create calculated metrics, alerts and RAG indicators Link Practice Observation data to Regional Governance workbooks Link Regional Governance workbooks to the relevant Divisional Governance workbook Complete dashboards for each of the five divisions Link all five Divisional Governance workbooks to the Group Master Dashboard Link relevant register data to the correct reporting level Use Power Query or another reliable Excel-based method where appropriate Ensure files work reliably within Microsoft 365/SharePoint Reduce the risk of broken links when files are moved, updated or refreshed Test the complete data flow from source registers through to the Master Dashboard Ensure the system is straightforward for managers with varying levels of Excel experience Deliverables Smart, functioning governance registers Functional Practice Observation templates Regional Governance and Assurance workbooks Five Divisional Governance workbooks and dashboards One Group Governance workbook and Master Dashboard Reliable connections between all relevant files Working formulas, validation, dropdowns, alerts and RAG ratings A complete data map/data dictionary Testing of the full reporting flow Simple refresh and maintenance instructions Final handover and correction of any errors identified during testing Confidentiality The work relates to confidential organisational systems. A Non-Disclosure Agreement must be signed before any files are shared. Anonymised or test data will be used wherever possible. Please include in your proposal: Your experience of creating smart Excel registers and trackers Your experience of linking Excel files stored within SharePoint/Microsoft 365 Your Power Query experience How you would minimise broken connections How you would approach mapping and testing this system Examples of comparable work What you can deliver within the approximate £1,000 budget

Strategic Website Migration, Redesign & SEO Rebuild

Overview PortfolioXD is an established UK executive leadership business providing C-Suite as a Service (C-SaaS™) to ambitious founder-led and investor-backed businesses. Over the past two years we have built our website using GoDaddy Website Builder. Unfortunately, we have now reached the limitations of the platform. Technical SEO issues (including duplicate homepage URLs, limited control over redirects, canonical tags and XML sitemaps) are affecting Google Search Console indexing. Rather than simply recreating the existing website, we are taking this opportunity to build PortfolioXD 2.0 on WordPress using Elementor. This is not a blank-sheet design project. The business, proposition and content already exist. We are looking for someone to migrate, improve and future-proof the site. Objectives The successful freelancer will help us: migrate the existing website from GoDaddy Website Builder to WordPress build the site using Elementor preserve existing SEO wherever possible implement best-practice technical SEO improve user experience and conversion create a platform that can grow over the next 3–5 years Existing Website Current website: https://portfolioxd.com Current platform: GoDaddy Website Builder The current site cannot be exported, therefore content will need to be recreated. Scope The project includes: Website architecture Review the existing structure and recommend improvements. Maintain SEO value by keeping existing URLs wherever practical. Page migration Recreate all key pages including: Home About Services Role pages Sector pages Contact Insights / Blog Landing pages Content will be provided. Blog migration Migrate all existing blog posts. Maintain: titles dates (where possible) featured images categories URLs Images Transfer all images and optimise for performance. Technical SEO This is a critical requirement. The successful freelancer must implement: XML sitemap Canonical URLs 301 redirects Robots.txt Schema markup Open Graph Meta descriptions Page titles Image ALT tags The new site should be fully compatible with: Google Search Console Google Analytics Google indexing Performance Optimise for: Core Web Vitals Page speed Mobile performance CMS We require an easy-to-manage WordPress site using Elementor. We do not want a bespoke theme requiring developers for every future change. PortfolioXD 2.0 This is more than a migration. The business has evolved considerably. The new site should better communicate our market positioning around: C-Suite as a Service™ Fractional Leadership Executive capability on demand Leadership capability rather than recruitment Leadership Gap Reviews Founder support Scale-up support Private Equity Venture Capital Investor-backed businesses We have significant amounts of copy already written. We welcome suggestions for improving structure and conversion. What success looks like At completion we should have: ✔ Modern professional website ✔ Excellent mobile experience ✔ Faster loading ✔ Better SEO ✔ Clean WordPress installation ✔ Easy editing through Elementor ✔ Google Search Console configured correctly ✔ Existing authority preserved ✔ Platform capable of supporting future growth What we will provide Existing website Brand assets Logos Images Existing copy New messaging New positioning Feedback throughout the project Ideal freelancer We're looking for someone with proven experience in: WordPress Elementor Technical SEO Website migrations Google Search Console Core Web Vitals Conversion optimisation Please provide examples of similar projects. Timescale Ideally completed within 3–4 weeks. Proposal Please include: examples of similar migrations estimated timescale fixed price recommendations you would make before starting any questions you have after reviewing the existing site This is an important strategic project for our business, not simply a website redesign. We have spent the last two years refining our proposition, developing thought leadership and building domain authority. We are looking for a long-term partner who can help us migrate those assets onto a platform that gives us complete control over SEO, performance and future growth. The successful freelancer may also become our ongoing WordPress and SEO partner. Please begin your proposal with the words "PortfolioXD 2.0" so I know you've read the brief. Generic AI-generated proposals will be ignored.

opportunity

Bespoke Online Booking System for External Assessors

OVERVIEW We're a care home group with 8 homes. We need a simple, self-service web booking tool for external assessors (DoLS Best Interests Assessors, CHC assessors, FNC reviewers, IMCAs, and others) to book their own visit slots to assess a resident. Currently done manually by phone/email — slow and time consuming. We want this replaced with a lightweight tool. WHO USES IT External assessors (primary users) — book their own slot, no account hassle. Our central Assessments and Contracts team (oversees all 8 homes) — configures settings and sees all bookings. CORE FEATURES Public booking page(s) — one per home or a single page with a home selector. Assessment type selection (DoLS, CHC, FNC Review, DST, IMCA, Best Interests Meeting, "Other" free text) — expandable later. Live availability & direct booking — no manual approval needed for MVP. Configurable minimum notice period per assessment type — e.g. DoLS bookable next day, CHC needs 2 weeks minimum, others TBC. Must be adjustable by our Assessments and Contracts team via a settings screen, not hardcoded. Outlook Calendar integration (Microsoft Graph API) — bookings sync with real per-home calendars and auto-create events. Automatic confirmation/reminder emails to assessor and home contact on booking, change, or cancellation. Microsoft Teams integration — auto-generate a Teams link for remote/hybrid visits. Booking form fields: assessor name/organisation/email/phone; resident's name; resident's DOB or NHS number; assessment type; "will staff time be required?" (Y/N); "will medical records be required?" (Y/N); "has NOK been notified?" (Y/N); free-text notes. Self-service reschedule/cancel via link in confirmation email. Central dashboard for the Assessments and Contracts team — view bookings across all homes, manage notice-period settings. NICE-TO-HAVES (not required for MVP) Per-home blackout dates; CSV/Excel export; SMS reminders. TECHNICAL PREFERENCES Must integrate with Microsoft 365 (Outlook + Teams) via Graph API or equivalent — no third-party calendar system. Freelancer's choice of platform/stack, as long as it integrates well with M365 and is easy for us to maintain (please explain your approach, e.g. Power Apps/Power Automate vs custom web app). Mobile-friendly, since assessors will often book from their phone. DATA PROTECTION Resident DOB/NHS number plus assessment type counts as special category health data under UK GDPR. Please address in your proposal: hosting/encryption (at rest & in transit); who can view resident-identifying records; retention/auto-purge policy; relevant experience with health-adjacent data in a UK/CQC-regulated context. No full medical records/care notes should be stored in the tool. DELIVERABLES Working system live across all 8 homes, link shareable with assessors. Outlook sync + Teams link generation, tested. Short (1-2 page) admin guide for the Assessments and Contracts team. Handover of admin credentials/access. BUDGET & TIMELINE Under £500 (MVP scope). A few weeks. Open to a phased approach — core booking + calendar sync first, nice-to-haves later if budget allows. PLEASE INCLUDE IN YOUR PROPOSAL Proposed tech approach and why it suits Microsoft 365; relevant experience with booking systems/Graph API/Outlook/Teams integrations; rough timeline and milestones; assumptions/questions given the budget.

Especialista de Soporte y Dinamización de Comunidades

Especialista de Soporte y Dinamización de Comunidades — SaaS de Marketing (Remoto) Buscamos una persona que se convierta en la cara visible de Korex frente a nuestros clientes: resolutiva cuando hay un problema, y llena de energía cuando hay que activar a la comunidad. Qué harás Soporte y atención al cliente: · Ser el primer punto de contacto de nuestros clientes por WhatsApp y email. · Resolver consultas de primer nivel: accesos, uso del CRM, estado de campañas, saldos y dudas generales de la plataforma. · Gestionar a diario situaciones de alta tensión con clientes insatisfechos —quejas, reclamos y solicitudes de reembolso—, manteniendo la calma, escuchando con empatía y encaminando cada caso hacia una solución concreta que proteja la relación con el cliente. · Escalar incidencias técnicas al equipo de desarrollo con toda la información necesaria (capturas, pasos para reproducir el problema) y dar seguimiento hasta el cierre. · Comunicar de forma proactiva cuando haya incidencias que afecten a varios clientes. · Hacer seguimiento post-resolución para confirmar que todo quedó funcionando. · Documentar cada caso resuelto en nuestra base de conocimiento interna. · Reportar semanalmente el estado de satisfacción de la cartera de clientes. Dinamización de comunidades: · Entrar a los grupos y comunidades de nuestros clientes con energía y cercanía: saludar, presentarte, generar conversación y que la gente sienta que Korex está presente. · Incentivar la activación de los miembros: dar la bienvenida a los nuevos, celebrar avances y resultados, animar a quienes están inactivos a retomar. · Mantener un contacto directo y humano con los clientes y sus equipos, no solo cuando hay problemas. · Proponer dinámicas sencillas que mantengan viva la comunidad (retos, recordatorios de formaciones, momentos de reconocimiento). · Detectar en los grupos señales de desmotivación o insatisfacción y reportarlas al equipo antes de que escalen. ━━━━━━━━━━━━━━━━━━━━━━ Qué te damos en Korex · Entorno de profesionales: trabajarás codo a codo con un equipo con experiencia en marketing, desarrollo y operaciones, no en un call center masivo. · Formaciones de alto nivel para el área de soporte: capacitación continua en la plataforma, en comunicación con clientes y en gestión de incidencias y situaciones difíciles. · Acompañamiento directo del Director de Operaciones: durante tu incorporación y de forma permanente en tu día a día. No estarás solo frente a los casos complejos. · Bonos por alta tasa de satisfacción de clientes: tu buen trabajo se mide y se premia. · 100% remoto, con flexibilidad dentro de la franja horaria acordada. ━━━━━━━━━━━━━━━━━━━━━━ Requisitos · Don de gentes real: te energiza hablar con personas, generas cercanía rápido y sabes leer el ambiente de un grupo. Este rol es tanto de actitud como de habilidad técnica. · Inteligencia emocional y temple: capacidad demostrada para conversar con clientes molestos sin ponerte a la defensiva, bajar la tensión y convertir una queja en una solución. · Experiencia comprobable en atención al cliente, soporte digital o gestión de comunidades (SaaS, agencias de marketing, plataformas online, grupos de WhatsApp). · Español nativo con excelente redacción en castellano neutro. Escribirás con clientes de España y Latinoamérica a diario. · Tono cálido, profesional y resolutivo. Nada de respuestas robotizadas ni mensajes genéricos de "copiar y pegar". · Psicología en saber cómo atender al cliente de forma excelente, representando a la marca de forma cálida, cercana y profesional. · Proactividad: no esperas a que te escriban, tú inicias la conversación. · Criterio para distinguir qué puedes resolver directamente y qué debes escalar. · Organización y autonomía: trabajarás remoto y necesitamos alguien que documente y haga seguimiento sin que se lo pidan. · Disponibilidad en franja horaria compatible con España y Latinoamérica. Se valorará · Experiencia como community manager o dinamizando comunidades de emprendedores, equipos comerciales o programas de formación online. · Experiencia previa gestionando reclamos, reembolsos o retención de clientes. · Conocimiento de CRMs y de Meta Ads (Facebook/Instagram) a nivel usuario. · Manejo de herramientas de gestión de tickets o tableros tipo Kanban. Condiciones ·Dedicación part-time: aproximadamente 20 horas semanales, con posibilidad de crecer a jornada completa según el crecimiento de la cartera de clientes. · Contratación como freelancer + bonos por satisfacción de clientes. · Incorporación inmediata, con periodo de prueba de 30 días. · Formación inicial sobre nuestra plataforma a cargo del equipo · Se necesita conexión a internet y buen equipo para poder trabajar de forma autónoma.

opportunity

Tidy the server from X-ransom attack

Hello, Our Wordpress website was attacked by x-ransom. We have a backup of the WP and the database dump. We have detected some corrupted files there but it seems that there are still some left that were not detected. It has to be tidy after the attack. It’s an internet shop with uploads files of around 100GB. It’s stored on a private hosting in LV. What is done do far: 1. Update WordPress Version 2. Use z’d updateSecure WP-Admin Login Credentials 3. Set Up Safelist and Blocklist for the Admin Page 4. Use Trusted WordPress Themes 5. Install SSL Certificate 6. Remove Unused WordPress Plugins and Themes 1. Enable Two-Factor Authentication for WP-Admin 2. Back Up WordPress 3. Limit Login Attempts 4. Change the WordPress Login Page URL 5. Log Idle Users Out Automatically 6. Monitor User Activity 7. Check for Malware - found several none-Wordpress specious files and plugins. Deleted them. 1. Disable PHP Error Reporting 3. Turn File Editing Off 4. Restrict Access Using the .htaccess File 5. Change the Default WordPress Database Prefix - not done 6. Disable XML-RPC 7. Hide the WordPress Version 8. Block Hotlinking - not done 9. Manage File Permissions not done After making the list, we received another x-ransome attack. I suspect he has a server level access not only wp level. If you apply, you need to be a server security and a Wordpress specialist. Please, quote for the job.