Email Technical Support Projects
Looking for freelance Email Technical Support jobs and project work? PeoplePerHour has you covered.
Help Desk Associate
As a help desk associate, you will be responsible for providing technical assistance and support to customers or employees with computer systems, hardware, or software issues. You will respond to inquiries, troubleshoot problems, and offer solutions to ensure customer satisfaction and productivity. Responsibilities: Provide first-line technical support via phone, email, or in-person to resolve customer issues promptly and efficiently. Identify and diagnose hardware and software problems and escalate complex issues to appropriate teams for resolution. Guide customers through troubleshooting steps and document solutions for future reference. Install, configure, and maintain computer systems, peripherals, and software applications. Collaborate with other support team members to ensure timely resolution of technical issues. Keep accurate records of customer interactions, technical issues, and solutions provided using ticketing systems or databases. Stay updated on product knowledge and industry trends to effectively address customer inquiries and concerns. Provide training and guidance to customers on using software applications or systems effectively. Follow established procedures and protocols for handling technical support requests and escalate issues according to priority levels. Continuously strive to improve customer satisfaction through proactive communication and problem-solving. Requirements: High school diploma or equivalent; additional technical certifications or training preferred. Proven experience in a technical support role or help desk environment. Strong knowledge of computer hardware, software, operating systems, and networking concepts. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Customer-focused attitude with a passion for providing exceptional service and support. Ability to work independently and collaboratively in a fast-paced environment. Attention to detail and strong problem-solving skills. Familiarity with ticketing systems and remote support tools. Flexibility to work shifts, including evenings, weekends, and holidays as needed. Commitment to continuous learning and professional development in the field of technology support.
13 days ago23 proposalsRemoteTECHNICAL FILES DESIGN
We are seeking a skilled freelancer to create visually appealing technical files that showcase a variety of glove styles. The files should include detailed information about the technologies used, materials, and images of the gloves. The freelancer will be responsible for designing 2-3 tech files per month, ensuring that the content remains consistent while incorporating changes as required. The ideal candidate should have a strong understanding of graphic design principles and the ability to create professional-looking documents that effectively communicate technical information. Attention to detail, creativity, and the ability to meet deadlines are essential qualities for this role. If you have a passion for design and a technical background, we would love to hear from you.
8 days ago22 proposalsRemoteNew Instagram page support.
I'm looking for someone who can help me build and grow an Instagram page dedicated to camping and campsites in the UK. This will be an ongoing project, to find, write and build folowrs by creating new content and finding viral content to re format and post. The aim is to get a big following to enable afilliate marketing eventually. I want someone who has had success in creating and growing an Instagram page working with my ideas and building on them.
8 days ago27 proposalsRemoteNeed support with Google Ad words
I need some support in creating google add words for a therapist I am working with. We are looking for someone experienced in supporting therapists and counsellors. Thank you!
12 days ago45 proposalsRemoteEmails sending
I require someone to go through a long list of email addresses, and send the same individual emails to each person, changing their name only Template prepared just requires logging into outlook and sending each email to a list i will provide
7 days ago90 proposalsRemotePower BI Support
Reporting to the Technology Manager, and in collaboration with IT, the BUMs and a team of PowerBI analysts, you will be responsible for: - Follow up on the enhancement and creation of the current company reports, from modeling to the creation of measures in DAX and requested charts. - Improve the connection of PowerBI with different sources (Hubspot, SAP B1, Bizneo, among others), analyzing the information that feeds the different reports. - Analysis of other analyzable business data such as KPI's of solutions or specific areas to create new dashboards, helping to improve the vision to Management for strategic decision making. - Improvement projects of existing reports.
13 days ago21 proposalsRemoteSeeking copywriting support for SEO-optimized articles
I need help creating keyword-rich articles for SEO purposes (500-800 words). The freelancer will write blog posts and webpage content on topics such as graphic design, technology, SEO, and software. Each piece must incorporate optimized keywords, phrases, and backlinks naturally to enhance organic traffic and rankings. It's essential to maintain proper grammatical structure and an engaging writing style. Previous work samples should showcase the freelancer's proficiency in SEO-focused copy that informs and captivates readers.
19 hours ago23 proposalsRemoteG4, consent mode and cookie consent analysis
I’m a long term web developer (WordPress) and pretty technical, but have found this whole area very confusing. I’m looking for an expert in Google Analytics G4, Google consent mode and Cookie consent plugins. Experience with the plugin GDPR Cookie Compliance by Moove Agency preferred as this has a free option whcih appears to work. I manage a number of websites and am looking for some analysis, advice and a solution that hopefully I can offer my clients: - An existing, well used and supported cookie consent plugin that integrates with G4 - Also supports Google consent mode – for example it’s not clear to me if GDPR Cookie Compliance properly does this fully and how to check - Hopefully free or with a one off cost and not one of the plugin that require a subscription - Integration with things like AdWords and conversions is less important. Just looking for the basics that meet regulatory requirements for simple, non-ecommerce sites - Or maybe there are other options, though I would prefer something off-the-shelf and well supported I can provide a sample site / sites + access to the relevant Google account(s) and then just need: - Checking to ensure everything is working properly - Or additional configuration if this is required - Some explanations of how the various parts work, so good English skills a must - Instructions where things are not clear Thanks
4 hours ago18 proposalsRemoteLoungewear technical drawings
I’m looking for somebody who specialises in cotton loungewear technical drawings, to create technical drawings for a new luxury loungewear range. It will be using both a ribbed soft stretch cotton, and a thin soft stretch plain cotton. See rough drawings below. Please show examples of your previous work. Thanks!
20 days ago17 proposalsRemoteSupport with cleaning up our digital footprint and SEO
I seek an experienced digital marketing professional to audit and refine our web presence to better align with our core messaging and values. As our small business has grown over 26 years, our online content has become scattered yet we wish to thoughtfully share our expertise and services. An evaluation of our website, social profiles, online listings and backlinks would provide insight into how we can strengthen our authentic digital brand. Recommendations should focus our distinguishable qualities to attract qualified customers. Strategic SEO enhancements could better surface relevant, quality content for our target audience. Past success stories in website optimization, link building and content mapping for B2B service providers would demonstrate your skills. Samples of keyword research, competitive analysis reports or technical audits performed for similar clients would be appreciated. The selected freelancer will help refine our internet presence to clearly yet naturally convey our commitment, experience and what sets us apart to new prospects. Collaboration is key as we work to evolve our digital communications in an authentic, engaging manner. Candidate should have proven skills in audit-based SEO and content strategy work.
6 days ago35 proposalsRemoteopportunity
Support new business to reach students and graduates in the UK
I have recently launched a small UK-based business providing CV, cover letter, and interview preparation services to students and graduates (higher education). I am hoping to work with a freelancer who has marketing experience with this specific audience, a well established network in this field, or both! My primary objectives are to explore strategies for making my company website and Instagram page more visible to this specific audience, and to secure more customers. If you are familiar with this type of customer and have ideas, please get in touch and we will agree a proposal accordingly.
3 days ago17 proposalsRemoteurgent
I need technical help with Facebook set up
I need technical help with Facebook set up. It was set up a number of years ago using a personal account but we are a business. Back in the day when no one really knew how to use it. I have 5 individual restaurants and want to set their instagram through a scheduling tool. But each one has been set up differently over the years and its a bit of a mess. I have two that work perfectly. I have one that has been set up ok even though I am not the admin (it's an ex-employee). Then there are two that I am struggling with. I think it may be as I am using a personal facebook account as it keeps saying there are issues with my account and i have been temporailiy blocked from performing certain actions. I can talk you through the details but really I want to find out if you provide technical support in sorting out our facebook accounts in order to link each to the instagram and therefore be able to schedule posts etc? Thank you Sarah
21 days ago20 proposalsRemoteExpires in 8Wordpress & ESP integration
I am launching 3-5 simple digital e-courses. I needed support with the following : 1. Connecting the courses to my website (word-press) 2. Securing the digital course from sharing without purchasing 3. Email Service Integration for marketing preferably using MailChimp or any other provider compatible with my website (free plan) 4. Paypal Payment Integration for the course Considerations I am a graphic/web designer and I can technically do the above, so I won't need maintenance support until the next growth period. I am hoping to save time as the course creator, and have someone execute this stage. There may also be an opportunity cost permitting to make some updates and boost the visual identity of my website. Thanks
21 days ago19 proposalsRemoteAdmin Support - Sports Organisation
This is an exciting long-term role that provides ample opportunities for growth and development. The position is expected to last for a few years and will require the successful candidate to work at their best during both busy and quiet periods, depending on the times and ongoing activities. The ideal candidate for this role should have a strong background in administration and a good understanding of social media channels. Additionally, experience in the sports industry, particularly with primary aged children, would be advantageous. Some of the tasks that the successful candidate will be responsible for include: - Building and maintaining strong relationships with customers by regularly contacting them via email and phone to provide support and information about the brand. - Ensuring that customers/clients are satisfied with their sessions and providing them with support on a regular basis. - Offering discounts to regular users to build brand loyalty. - Promoting and advertising all available spaces on all activities to the appropriate audience. - Keeping in close contact with the team to ensure that everyone is up-to-date on the latest developments. - Being part of a communication chat group with parents/clients to keep them informed about the latest updates and developments. - Adhering to all GDPR and NDA agreements to ensure the safety and privacy of all parties involved. The successful candidate will be provided with all necessary contact information, including mobile phone numbers and email addresses. Additionally, they will have access to the company's website and Facebook page, which will help them stay up-to-date on the latest news and developments.
11 days ago32 proposalsRemoteCan you solve Smartsheet / Email problem?
I use Smartsheet to run my business. There are five people who work on this with me. About 6 weeks ago some of the notifications coming through to my email started flagging up as a message from Elizabeth, and now everything comes through as from Elizabeth. So if Henry sends me a message from Smartsheet it arrives as "Elizabeth via Smartsheet" instead of "Henry via Smartsheet." Elizabeth hasn't worked for us for nearly two years and is no longer a registered user of my Smartsheet. In face I can't find any trace of Elizabeth in the Smartsheet admin or users. Is this something Smartsheet had started doing or is my email system flagging every incoming email as from Elizabeth? What is going on and how can I change this back to what it should be? I use a MacBook Air and Mail.
a day ago14 proposalsRemoteopportunity
I need email addresses for my linkedin contacts database
We have a database of approximately 6,500 LinkedIn contacts, and unfortunately, the email addresses of many contacts are missing. Our goal is to find a freelancer who can help us update the database with valid email addresses. The freelancer should have experience in data mining, web scraping, or any other method that can help them extract email addresses from LinkedIn profiles. The project requires the freelancer to work remotely and should be completed within a reasonable timeframe. We are willing to provide additional information and support to the freelancer throughout the project. If you are interested in this project, please submit your proposal, including your estimated cost and timeline. We look forward to hearing from you and discussing the details further.
6 days ago69 proposalsRemoteUK Based Strong Conference Organisation Project Support & Bonus
We are seeking a highly motivated and dynamic Personal Assistant to provide exceptional administrative support to our Conference organisation Team. We have an Investment Conference in 2 weeks time in London. Past conference organisation or project management experience would be an advantage. The work is flexible and ad hoc. This is not a sales role . Full ongoing training and support will be provided. You will be assisting us with various follow up calls, emails and WhatsApp messages to various stakeholders we are in communication with regards the organisation of the Conference. You must have strong communication skills. The ideal candidate will possess excellent communication skills, be proficient in English, and have experience in supporting important business projects. This role requires a proactive and organized individual who can effectively manage multiple tasks and prioritize responsibilities. You must have a Can Do Attitude with experience in getting things done. Responsibilities: Provide comprehensive administrative support to The Team , including making follow up calls, WhatsApp messages, sending emails, following up emails and various organisational tasks. Handle confidential and sensitive information with utmost discretion and maintain strict confidentiality. Maintain a high level of professionalism and represent the company with integrity and professionalism. Requirements: Preferably a degree or some good professional qualification and experience. Proven experience as a Personal Assistant or in a similar role supporting senior executives. Exceptional communication skills and a confident telephone manner. Experience in managing important business projects, with a demonstrated ability to handle multiple tasks and priorities effectively. Excellent problem-solving and decision-making skills. Ability to work independently with minimal supervision and as part of a team. High level of professionalism and discretion. Strong attention to detail and accuracy. To apply, 1)Please submit your CV 2)Please submit your voicemail outlining your core skillset and why we should consider you as a candidate and your preferred availability Monday to Sunday. Only shortlisted candidates will be contacted.
5 days ago6 proposalsRemoteLooking for someone near Liverpool to support with video work
I own a men’s watch and accessory brand. I’m looking to work with someone who can support the creation of video content. This would be ongoing work. If the person is able to do product photography as well it would be a great addition.
12 days ago12 proposalsRemoteEmail Marketing Service Needed
We're looking for an experienced email marketer to manage our bulk email marketing campaign in order to generate 70-80 leads per month. You will be using your own email marketing tool(s), and we would like you to source the email data (the recipients' email addresses) What we will provide you with: - Email copyrighting - We can provide you with our domain(s) and the sender's email addresses if needed This is an ongoing opportunity
a day ago31 proposalsRemoteScrape emails address
Can you scrape email addresses from HR managers in the following cities: Barcelona, Berlijn, Parijs, New York, Londen, Dubai en Hong Kong? As many as possible
7 days ago60 proposalsRemote