Customer Service Projects
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Server configurations and Google vitals
PLEASE READ THIS BEFORE CONTACT - MY SITE IS AN ADULT SITE- CUPIDESCORTS.CO.UK - ONLY GET IN TOUCH IF YOU HAVE NO ISSUE WORKING ON ADULT SITES. I IDEALLY WANT TO WORK WITH AN ENGLISH DEVELOPER, I HAVE HAD LANGUAGE BARRIER ISSUES IN THE PAST. AT LEAST YOU NEED TO BE ABLE TO SPEAK PERFECT ENGLISH. I WILL ONLY REPLY TO PEOPLE WITH HISTORY ON PPH AND DEVELOPERS WHO HAVE SUITABLE EXPERIENCE. This task was going to be completed by my current web developer, but he has stated it would make more sense to hire someone with much more server config experience. I have recently changed my server from a shared one to a dedicated one with Hostinger. Previous experience with Hostinger would be a bonus, but not necessary if you have the relevant experience. Please see below the task and info sent to the previous developer This one is kind of a 3 parter. As you can imagine, I have changed the server to increase speed and generally improve reliability. When I moved servers recently it seemed a lot faster for admin, but when the transfer was complete, the back-end system was perhaps even slower than the shared one. I raised this with the new server guys hoping they could see why and resolve it. They didn't. I need you to see what is causing conflicts and make the admin system run faster. I need the site to perform better as a whole. One thing that has never been great is the speed an escort profile opens. Navigating to a location is pretty fast, but opening profiles isn't that fast. I believe there are a number of scripts associated. A little more info on this, I have always used WProcket to cache all content for 6 hours, and then after 6 hours all profiles and ads rotate, so if people revisit the site at a later date, it looks different. WProcket is now off as the server people advised to use Lite cache and CDN services instead. They state they have set Lite cache to cache and change every 6 hours, but I am not sure that it is working correctly. And the final part of the site's speed is the vitals judged by Google (See screens attached). I have been working on passing all the website vitals for close to a year now. From January to recently all URLs for desktop were good, and mobile had 30+ that needed improvement until the 20th of Feb. Then for a period of 3-4 weeks all URLs were good, with no more issues. Then on the 13th of March, the urls needed improvement and now they have gone to poor again. After the server change recently, I have checked and the mobile ones have gone from poor to need improvement but the desktop remains poor. When they started failing again no development was or had been done on the site which could have caused this, nothing had changed apart from plugin updates. That's what one of my devs said must have caused it. I need these all good again and ideally stay that way. So to sum up the project. - Improve speed of the site for admin, logged-in users and general visitors whilst not changing the functionality of the site -CACHE FOR 6 HOURS NEEDS TO STAY - Make all Google vitals good and to stay that way My current developer suggested the below to fix the issues above. - Remove any unused plugins - Pick 1 form plugin and recreate other forms in it, I noticed you have Contact Form 7 and Caldera both installed - Configure CSS, JS and HTML minify, deferred and combination settings in LiteSpeed cache - Configure Page and Object Caching settings - Optimise media files for faster delivery - Consider upgrading PHP to a newer version - Review scripts in ESLST-PTPL-custom plugin as a lot of the queries from this plugin are slow in execution - Explore caching the WP Admin Dashboard with LiteSpeed cache I imagine I will get several offers for this project. I will most likely take the most reasonable offer with the quickest complete time. I have a staging site for all these configs to be worked on. I have one more small task to complete after this too but I will mention that if this can be completed.
a day ago15 proposalsRemoteSeo and improve website visability and google ranking
About Brandum: Brandum is at the forefront of the custom apparel industry, offering unparalleled quality in t-shirt, hoodie, and garment printing, along with supplying cutting-edge Direct to Film (DTF) transfers. Our commitment to excellence and innovation has cemented our status as a premier choice for customized apparel solutions. As we continue to grow, our focus remains on quality, creativity, and customer satisfaction. Discover more about our journey at www.brandum.com. Job Summary: Brandum is in search of an experienced and passionate SEO Specialist to elevate our online visibility and search engine ranking. The ideal candidate will possess a robust understanding of SEO tactics, including comprehensive backlinking strategies with relevant websites and crafting SEO-driven content. This role demands a proactive approach to optimizing our website, with a strong emphasis on analytics, creativity, and strategic planning to boost organic search results and enhance our brand's digital footprint. Responsibilities: Conduct thorough keyword research and competitive analysis to uncover SEO opportunities. Implement advanced on-page SEO techniques, focusing on optimizing content, titles, meta descriptions, and images. Develop and execute a strategic off-page SEO plan, with a strong emphasis on building high-quality backlinks from websites relevant to our industry. Coordinate with content creators to suggest topics for blogs and articles that align with SEO goals and audience interests. Utilize analytical tools like Google Analytics and SEMrush to track website performance, identify trends, and make informed decisions to refine SEO strategies. Ensure SEO best practices are integrated into all aspects of our website, working closely with content and web development teams. Keep abreast of SEO trends and algorithm updates, applying new tactics to maintain and improve our website’s search engine ranking. Generate regular reports detailing SEO performance, including rankings, traffic metrics, and conversion rates. Qualifications: Demonstrable experience as an SEO Specialist, with a strong portfolio showcasing successful SEO projects and backlinking efforts. In-depth knowledge of search engine algorithms, ranking methods, and SEO best practices. Proficiency in SEO and web analytics tools (Google Analytics, SEMrush, Ahrefs). Basic understanding of HTML/CSS, with experience in website administration. Exceptional analytical, organizational, and communication skills. Previous experience in the apparel or e-commerce sector is a plus. Candidates must provide a list of previous websites they have optimized for SEO and describe their process for achieving results to be considered for this position. How to Apply: To apply for this exciting opportunity, please submit your resume, a cover letter outlining your experience and fit for the role, a list of previous websites you have optimized for SEO (including outcomes), and a brief description of your SEO process.
20 days ago34 proposalsRemoteBookkeeping for membership association
Scope of Work for Virtual Accounts Assistant Initial Effort (One-Time) 1. Identification of Suitable Online Accounting Software • Review the client's requirements and evaluate 3 top accounting software alternatives that would best fit the needs of the membership association. • Provide a detailed comparison of the features, pricing, and suitability of each recommended software option. 2. Setting up Chart of Accounts • Establish a comprehensive chart of accounts tailored to the membership association's financial structure and reporting requirements. • Ensure the chart of accounts aligns with industry best practices and facilitates accurate financial reporting 3. Uploading Historical Bank Transactions • Obtain the last 3 years of bank transaction data (PDF/CSV files) from the client • Upload the historical bank transactions into the selected accounting software • Ensure the accurate and complete transfer of all financial data 4. Allocation of Member Payments & Expense items • Identify and allocate all member payments to the individual member accounts within the accounting system, as much as possible using auto-allocation rules • Reconcile the allocated member payments with the bank statements to ensure accuracy • Allocate expense items to expense accounts 5. Reconciliation with Bank Statements • Reconcile the accounting records with the bank statements to identify any discrepancies or errors • Effect corrective actions of errors including via journals 6. Identification of Errors and Mistakes in Historical Financial Reports • Review the historical financial reports and identify any errors or mistakes that may have occurred • Provide a comprehensive report detailing the identified issues and recommendations for correcting them 7. Recommending Controls Improvements • Analyze the current financial controls and processes within the membership association. • Provide recommendations for improving the financial controls and processes to enhance the accuracy and reliability of the financial records Quarterly Effort • Allocate member payments received through the bank feed to the individual member accounts within the accounting system • Reconcile the allocated member payments with the bank statements to ensure accuracy • Prepare and generate the quarterly financial statements, including the balance sheet, income statement, and cash flow statement • Provide the client with the quarterly accounts and any necessary explanations or insights Pricing Send a fixed fee pricing that assumes 400 total members, with 200 active members The commencement of the services is scheduled for May 2024
12 days ago29 proposalsRemoteT&C, IP, Trademark, Copywright
We are seeking a legal professional to provide comprehensive support for intellectual property (IP), terms and conditions (T&C), trademarks (TM), and copyrights (Copywright) for an SME that operates in both the B2B and B2C sectors. The SME offers services through both its app and web platform, and requires expertise in managing and protecting its intellectual assets. Key Responsibilities: IP Management: - Conduct IP audits to identify and assess the intellectual property assets of the SME. - Register and protect trademarks, patents, and copyrights with relevant authorities. - Monitor and enforce IP rights against infringement and unauthorized use. - Negotiate licensing agreements and intellectual property transactions. T&C Development: - Draft and review T&C for the SME's app and web platform, ensuring compliance with applicable laws and regulations. - Address user privacy concerns and data protection requirements. - Incorporate terms and conditions for user registration, subscription, and payment. - Provide guidance on compliance with e-commerce regulations and consumer protection laws. Trademark Monitoring: - Conduct regular trademark searches to identify potential infringements and unauthorized use. - Monitor and report on trademark usage across different platforms and channels. - Take action against trademark infringement, including sending cease-and-desist letters and pursuing legal remedies. - Assist in the registration of trademarks in various jurisdictions. Copywright Enforcement: - Monitor and enforce copyrights for the SME's content, including text, images, videos, and software. - Take action against copyright infringement, including sending take-down notices and pursuing legal remedies. - Assist in the registration of copyrights and the management of copyright licenses. Legal Advice and Consultations: - Provide legal advice and guidance on IP, T&C, TM, and copyright-related matters. - Respond to inquiries and address legal issues promptly and efficiently. - Collaborate with other legal professionals and stakeholders as required. Qualifications and Experience: - Juris Doctor (JD) degree from an accredited law school. - 3+ years of experience in intellectual property law, with a focus on trademarks, copyrights, and IP management. - Strong understanding of IP laws, regulations, and practices in different jurisdictions. - Experience in drafting and negotiating T&C, licensing agreements, and intellectual property transactions. - Excellent analytical and problem-solving skills. - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. Interested candidates should submit their resumes and a cover letter highlighting their relevant experience and qualifications.
15 days ago10 proposalsRemoteSenior Accountant - International Operations
Job Title: Senior Accountant - International Operations Location: Remote About Us: We are a leading group in the luxury food industry, encompassing Exmoor Caviar, Shah Caviar, and Caviar Biotec. Our mission is to deliver unparalleled quality and sustainability in caviar production and distribution. With offices in the UK, US, and The Netherlands, and a customer base spanning the UK, EU, South Korea, Australia, and the US, we are dedicated to excellence and innovation in our field. Job Summary: As a Senior Accountant for International Operations, you will play a critical role in managing and integrating the accounting functions across our brands. This role demands a high level of proficiency in cost accounting, financial planning, and forecasting to support our dynamic and growing business. The ideal candidate will be a strategic thinker with a keen eye for detail and a passion for driving financial efficiency and effectiveness in a global setting. Key Responsibilities: Develop and maintain comprehensive cost accounting systems and practices to ensure accurate costing of products across all brands and locations. Lead financial planning and forecasting processes, including budget development, variance analysis, and financial modeling to support strategic decision-making. Ensure compliance with local, state, and international financial and tax regulations across all operating locations. Coordinate and prepare internal and external financial statements in accordance with GAAP and other applicable standards. Implement and oversee financial controls and processes to mitigate risk and enhance the accuracy of the company's reported financial results. Collaborate with cross-functional teams to support and drive business initiatives, providing financial insights and analysis to facilitate informed decisions. Manage and support the accounting team, fostering an environment of continuous improvement and professional development. Liaise with external auditors, tax advisors, and financial institutions as required to support financial operations and compliance. Keep abreast of industry trends, developments in accounting standards, and best practices to ensure the company's accounting practices remain current and competitive. Requirements: Bachelor's degree in Accounting, Finance, or related field. CPA or equivalent qualification preferred. Minimum of 5 years of experience in accounting, with a strong focus on cost accounting, financial planning, and forecasting, preferably in the food industry or FMCG sector. Demonstrated experience in managing accounting functions across multiple countries and dealing with international tax and financial regulations. Proficient in ERP systems and accounting software, with advanced Excel skills. Exceptional analytical, organizational, and project management skills. Excellent communication and interpersonal skills, with the ability to work collaboratively in a remote, multicultural environment. Fluent in English, with proficiency in additional languages considered an asset. What We Offer: A remote and flexible working environment. Competitive salary and benefits package. Opportunities for professional growth and development within a dynamic international company. A supportive and inclusive culture focused on innovation, quality, and sustainability. How to Apply: If you are passionate about making a difference in the luxury food industry and meet the above criteria, please submit your resume and a cover letter detailing your experience and why you are the ideal candidate for this role to [insert application email or platform]. We thank all applicants for their interest, but only those selected for an interview will be contacted.
23 days ago17 proposalsRemoteopportunity
Creation d'une application
Salon de Coiffure: Rendez-vous & Paiement en Ligne Nous sommes à la recherche d'un freelancer talentueux pour concevoir une application de salon de coiffure innovante. Notre objectif est de créer une plateforme conviviale et pratique pour les coiffeurs et leurs clients, facilitant la gestion des rendez-vous, la prise de rendez-vous et le paiement en ligne. Fonctionnalités Clés: Rendez-vous en Ligne: Les clients peuvent facilement réserver des rendez-vous en ligne via l'application. Ils peuvent choisir le coiffeur, le date et l'heure qui conviennent le mieux à leur agenda. Gestion des Coiffeurs: Les coiffeurs peuvent créer leur propre profil, afficher leurs services, leurs tarifs et leurs horaires disponibles. Ils peuvent également gérer leurs clients, accéder à leurs rendez-vous et suivre leur historique de paiement. Paiement en Ligne: L'application intègre une sécurisation robuste pour garantir les paiements en ligne sécurisés. Les clients peuvent choisir leurs moyens de paiement (carte bancaire, PayPal, etc.) et effectuer les transactions en toute confiance. Notifications et Reminders: Les clients et les coiffeurs recevront des notifications et des reminders pour les rendez-vous, les changements de horaires et les événements importants. Historique de Paiement: Les coiffeurs peuvent accéder à un historique complet de leurs paiements, ce qui facilite la gestion financière et la suivi des revenus. Interface Personnalisable: L'application offre une interface intuitive et personnalisable, permettant aux coiffeurs de personnaliser leur propre espace et de mettre en valeur leur style de coiffure. Soutien Client: L'application inclut un système de support client pour répondre aux questions et aux problèmes des clients en temps réel. Compatibilité avec les Appareils Mobiles: L'application est conçue pour être compatible avec les appareils mobiles, ce qui permet aux clients de réserver des rendez-vous en ligne à tout moment et n'importe où. Nous sommes à la recherche d'un freelancer avec une expérience solide dans le développement d'applications mobiles. Vous devez être capable de travailler en équipe et de respecter les délais impartis. N'hésitez pas à nous contacter si vous êtes intéressé par ce projet et à partager vos réalisations similaires.
16 days ago14 proposalsRemoteNeed people who used different hostings to write real reviews
We are looking for people who used and tested different hosting services provided by various companies on their real experience and wish to write reviews on https://hostings.info/ (payment guaranteed). The reviews should be written in English. They should be short but informative: contain information regarding the hosting service pros and cons, its pricing and quality, e.g. website performance speed, customer support level, reliability. In order to leave a review on our portal, you need to login via LinkedIn or Facebook.
a year ago256 proposalsRemote