Customer Service Projects
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opportunity
Sustainable packaging service - needs appointment setter
**Telemarketing Opportunity: Join Our Mission to Combat Plastic Pollution!** Are you a charismatic telemarketer who knows how to break the ice over the phone? Do you possess a unique personality that engages people effortlessly? If so, we have an exciting, ongoing project just for you! **Make a Difference While You Earn** Do you care deeply about the environment? Imagine being part of a movement to reduce plastic pollution. We’re dedicated to replacing plastic bags with recyclable materials at no extra cost, and we need your help to spread the word. This isn't just a job; it's a chance to do something beneficial for the planet while earning an income. **Flexible Working Hours & Manageable Targets** Enjoy the freedom to work flexible hours throughout the month with fixed, easily achievable targets. We don’t require you to make any sales. Your role is to reach out to customers and those who have shown interest you get them to fill out a form to receive our sample pouch packs- posted to their door by our samples dept! **About Our Product** Our sample packs include recyclable and compostable bags and pouches, primarily for food brands, made with plant-based inks. We offer a sustainable alternative to non-recyclable plastic and stickers that end up in landfills. Plus, we provide free packaging design to enhance brand professionalism and marketability, helping brands make their way into supermarkets and expand their business. **Your Role** All you need to do is encourage clients to fill out an online form to request these innovative sample packs. Our team handles the rest, sending out the packs directly. You'll be compensated for every batch of 30 sample packs distributed, with the potential to scale up significantly based on your success. **It’s Scalable & Ongoing** This role offers great scalability and the opportunity for ongoing engagement, catering to the vast demand for sustainable packaging solutions. Ready to start making a significant impact? Get in touch with us today and join our mission to reduce plastic pollution. Let’s work together to make the world a cleaner, greener place. Good luck!
16 days ago13 proposalsRemoteWoocommerce sign up form.
I need a form on Woocommerce that captures certain information, then charges £35 to the customer and sends us the data. It also needs to not allow under 18's to complete the form.
6 days ago37 proposalsRemoteopportunity
Legal Advice on providing services to UAE
We are an online UK based tutoring company and require legal advice on launching in the UAE. Tutors require a permit to work their however we are online so need to look into this
19 days ago12 proposalsRemoteWebsite Redesign and Service Page Upgrade
I need an adept website designer to enhance my existing website. Major changes that I seek include: - A complete update to color scheme and typography. Oldcolor schemes seem dull to me and typography needs to become more eye-grabbing. - Improvements in layout and navigation. The aim is to make it more user-friendly so that clients can easily find what they’re looking for. - Enhancements in visual elements and graphics. I want the website to look modern and visually appealing. - Content update to keep site relevant and optimise on-site SEO to improve our search rank. More specifically, changes need to be effected on the 'About Us', 'Services', 'Products', 'Contact Us' and the landing pages. For the 'About Us' page, I want inclusion of our company history and background, as well as our mission and values. Skills required: - Web design - Graphic design - SEO optimization - Content writing, and - Good understanding of UI/UX trends. Experience in managing similar projects is a must.
a month ago25 proposalsRemoteVirtual Assistant / PA Ongoing
We are looking for a virtual assistant/PA (MUST BE UK BASED) that can work remotely and assist with a range of administrative/telephony support services for one of our VIP clients as and when required. Our typical requirements would be as follows: • Provide customer service as first point of contact • Answer emails and take phone calls • Make travel arrangements. • Schedule and cancel appointments. • Conduct online research • Prepare presentations according to instructions given .• Manage a contact list • Organise and manage a calendar and set reminders The ideal candidate would have a great command of the English language and have a pleasant telephone manner as well as being extremely organised and professional. An NDA agreement would need to be signed for data protection purposes. Calls can be diverted to the individual directly along with a work email address.
17 days ago85 proposalsRemoteHelp Desk Associate
As a help desk associate, you will be responsible for providing technical assistance and support to customers or employees with computer systems, hardware, or software issues. You will respond to inquiries, troubleshoot problems, and offer solutions to ensure customer satisfaction and productivity. Responsibilities: Provide first-line technical support via phone, email, or in-person to resolve customer issues promptly and efficiently. Identify and diagnose hardware and software problems and escalate complex issues to appropriate teams for resolution. Guide customers through troubleshooting steps and document solutions for future reference. Install, configure, and maintain computer systems, peripherals, and software applications. Collaborate with other support team members to ensure timely resolution of technical issues. Keep accurate records of customer interactions, technical issues, and solutions provided using ticketing systems or databases. Stay updated on product knowledge and industry trends to effectively address customer inquiries and concerns. Provide training and guidance to customers on using software applications or systems effectively. Follow established procedures and protocols for handling technical support requests and escalate issues according to priority levels. Continuously strive to improve customer satisfaction through proactive communication and problem-solving. Requirements: High school diploma or equivalent; additional technical certifications or training preferred. Proven experience in a technical support role or help desk environment. Strong knowledge of computer hardware, software, operating systems, and networking concepts. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Customer-focused attitude with a passion for providing exceptional service and support. Ability to work independently and collaboratively in a fast-paced environment. Attention to detail and strong problem-solving skills. Familiarity with ticketing systems and remote support tools. Flexibility to work shifts, including evenings, weekends, and holidays as needed. Commitment to continuous learning and professional development in the field of technology support.
14 days ago23 proposalsRemoteEmails for London based Serviced Offices
Hi, I'm looking for email addresses for: Job title: Managing Director or House Manager or Operations Manager or Facilities Manager or Catering Manager or Client Services Manager Location: London Maximum 2 contacts per company Company Type: Serviced Office Companies or Co-Working Office Companies Examples of Serviced Office Companies https://www.foraspace.com/london-workspaces/white-collar-factory?utm_source=google&utm_medium=local&utm_campaign=white-collar-factory https://workersleague.com/locations/bonhill-coworking/ Number of emails: As many as possible for £40 Please send me a small sample so I know you have understood the requirement. Thankyou Pam
23 days ago20 proposalsRemoteWebsite built for my recruitment services
We are seeking a skilled freelancer to create a professional and user-friendly recruitment website for our company. The website will showcase our recruitment services, job openings, and candidate profiles. It should have a modern design, easy navigation, and be optimized for search engines. The freelancer should be able to work with our team to gather the necessary content and images and ensure that the website is fully functional and responsive across various devices. We expect the website to be completed within a reasonable timeframe and budget. If you have the expertise and creativity to deliver a top-notch recruitment website, we look forward to hearing from you.
a month ago53 proposalsRemoteAccounting and payment
We are seeking a skilled and reliable House Rent Collector, As a House Rent Collector, you will be responsible for collecting rent payments from tenants in a timely manner. Your duties will include ensuring that all rent payments are accurately recorded, issuing receipts, and addressing any tenant concerns regarding rent payments. The ideal candidate must have excellent communication and organizational skills, as well as a strong attention to detail. Previous experience in rent collection or property management is preferred. Proficiency in using rent collection software is a plus. Skills needed: - Strong communication skills - Attention to detail - Organizational skills - Customer service skills This is a medium-sized project with a duration of 1 to 6 months. We are looking for an intermediate level professional.
9 days ago20 proposalsRemoteopportunity
Copywriting for our IT Support website, written for humans & SEO
I need a seasoned website copywriter to create multiple service pages for our IT Support / MSP website, www.ingeniotech.co.uk This project is for ONE PAGE, "Cyber Essentials". If I'm happy with the work, we'll move forward with the rest of the pages (around 30 service pages in total). The pages should be written to attract traffic via SEO, make sense to the prospect and ultimately convert. This is more than just pure content; it's about where the content should be placed and other page elements. The pages should be around 1000 words Follow a standard, so each page has a similar format. Hero, Storybrand etc. You will suggest other elements, as appropriate, to put on the web page such as Benefits, features, listicle, video, testimonials, 'how it works / 3 step plan', CTAs and FAQ and anything else you suggest I have a web designer that can implement the copy on the website No AI copy - (I don't mind AI as an assistant, but not for pure copy) British spelling, aimed at the British market For clarity, this is to create one service page, but there are around 30 service pages in total. Turnaround: 7 days is fine.
5 hours ago23 proposalsRemoteopportunity
Need a specialist in Kartris, WordPress and Microsoft Access
I have a website with an intranet where customer can order their goods. The website is currently moved and change to a WordPress website (website already done). When moved, I need to copy/move the Kartris ecommerce into the WordPress platform (no payment required). kartris ecommerce synchronise every night with Microsoft access database, and this database is on a physical server in my office. I am trying to put everything back onto a WordPress website so i need a specialist in all these area or I need someone with a solution I expect to do it step by step to keep the service running at all time. Please come back to me with some solution Also I want to work with the person on PPH don't sub contract this work
19 days ago24 proposalsRemoteopportunity
FULLY RESPONSIVE WEBSITE
I am looking for someone that is a skilled web developer who can build a professional website . It must be professional that has subsections that can showcase the services that my business offers. The Business provides services for: Arial photography arial film capture Arial surveying Art work design Wedding arial film Key Features: - Contact Form: The website will need a contact form, enabling potential customers to easily get in touch. - Product/Service Listings: An important aspect of the site will be showcasing the range of products and services that we offer. This should be presented in an intuitive and appealing way. - The website should have the ability to embed video and still images into the site without leaving it - Have e-commerce ability Design: I'm open to suggestions. I'm looking for a clean, professional and modern design that will appeal to business partners and customers alike. i already have a logo The website should be optimised for both computers and mobiles and secure Backend: - Should be easy and straight forward to update - Have a booking system log Ideal Skills: - Experience in creating E-commerce or Business websites - Strong design sensibilities - Proficient in implementing contact forms and product/service listings Please include samples of previous work in your bid.
a day ago101 proposalsRemoteSAP Process Engineer for Logistics area at TKE - Spain
Keil Business Solutions GmbH is an innovative Google reseller and IT service provider. For a customer project we are currently looking for a Senior SAP Process Engineer/Business consultant for Logistics area at TKE (f/m/d) - Spain Tasks: • Customer business consulting role • Develop process concepts and define detailed processes. • Work together with business functions to define requirements and align process concepts. • Drive process automation. • Align process concepts with SAP/IT team. • Work closely with SAP/IT colleagues to steer implementation. • Act as bridge between business functions and IT/SAP. • Monitor process execution during ramp-up/until stable and control process stability. • Detail process definition of logistics (incl. product planning, warehouse management, material management, etc.) • Definition, rollout and troubleshooting of processes w/ operational colleagues. Skills: • Deep SAP Logistics knowledge and experience in area of business consulting and process engineering • Customer oriented • Very strong process-thinking skills • Proficient/fluent English and Spanish skills • Pragmatic and solution-oriented way of working • Ability to work independently and in a structured way • Ideally some TKE experience and knowledge of best practices / state-of-the-art processes Start: ASAP End: 31.12.2024 + extension (at least until 31.12.2025) Utilization: 100% Location: remote and 50-60% on-site in Mostoles (next to Madrid, Spain) Project languages: Spanish and English If you are interested, please send us your profile (ideally in Word format).
12 days ago11 proposalsRemoteTelemarketer to telephone schools and education establishments
We are a small company that supplies school uniform accessories like ties, badges and bags. We would like a professional telemarketer with experience to run a campaign to find out from our non-customer base whether the schools on our data are in the market for our products. We will have 2 or 3 leading questions Required to telemarket when schools are in session
4 days ago14 proposalsRemoteOperations Executive
*fully remote in EMEA; Poland, Bulgaria, Latvia, Romania, Hungary, Croatia, Slovakia* Operations Executive We are looking for exceptional Operations Executives to join our growing team! Our team works extremely hard everyday to provide the best possible service to our customers. We are a services company who are disrupting the market in our specialism, so we like to do things differently and break the mould on the “norm”. Therefore, this job isn’t for everyone, but if you are hard-working and do well in the role, you will find it incredibly rewarding. You will have the opportunity to learn and grow while being backed by an extremely supported team! About the Role: Thoroughly check and access important documentation. Own and complete administrative tasks that are critical to delivering outstanding customer service and outcomes. Fully remote – working GMT hours. Full training will be provided. Pay $5-7 per hour (depending on experience). Key Requirements: Work fast to an exceptional standard and have outstanding attention to detail. Takes own initiative, is super proactive and a problem solver. Fluent in English – written and spoken. This is extremely important. Working hours will be starting at 09:00-17:30 GMT (with a 1-hour lunchbreak); with the working week being 37.5 hours per week, Monday to Friday. Technically capable. Equipment you will need – Fast, stable internet connection (no 5G/4G), your own laptop. Two monitors would be helpful with cross checking documents. Bi-lingual in other languages is advantageous. Think you have what it takes, and you want to apply? Here’s how to apply… • Record a 60-90 second video covering letter – introduce yourself, talk about your experience and why you are interested in this role. Upload this on the job application or share a link to the video. • We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment (https://www.testgorilla.com). This minimises unconscious bias in our hiring process. Successful candidates will be invited to the next stage thereafter. Ready to join our team? Start by clicking the link below to complete the assessment: https://app.testgorilla.com/s/8m3u5twe • If you pass the online assessment, you will be given a real-life work challenge with a deadline to complete by. • The final stage will be a video interview with 2 people from the team.
6 hours ago2 proposalsRemoteBusiness Model Consulting
I'm seeking a finance individual with CFO experience to provide me guidance on the key metrics of a successful business model for a property services company. What are the industry standards for costs per leads? lead to deal conversion rate? gross profit margin? operational profit margin and any other key metric that identifies a high valued successful property services business?
4 hours ago10 proposalsRemoteopportunity
Virtual Assistant -HOTEL INDUSTRY MONTHLY ROLLING CONTRACT
Hi, Looking for Virtual Assistant for Service Accommodation Business. who has previous experience to work with corporate clients, service accommodation business or hotel industry This is remote opportunity for company based in UK. Please provide your monthly charges for the job. **Prefer to work with company -ATTENSION to detail -Good Command on English - Verbal and Written -45 hours a week. -Cover or Replace VA if the dedicated one is not available. -Good computer skills - Knowledge to work with Clickup, Channel Manager, VOIP service - Status reporting weekly/daily - Extremely positive and energetic - Responsible to respond within 2 hours of request from OTAs or Email. - Problem solver - Self Starter. - Data confidentiality is key. Scope to increase the team size in future. PLEASE PROVIDE THE MONTHLY FEES YOU CAN OFFER THE SERVICES. IT HAS TO BE FIX PRICE FOR THE WORK ON MONTH BASIS. Many thanks is advance.
a day ago23 proposalsRemoteShopify Flow Expert Needed for Custom Workflow Creation
We are seeking a highly skilled Shopify Flow expert to design and implement automated workflows to enhance efficiency and accuracy in our business processes. The goal is to reduce manual intervention, improve customer satisfaction, and streamline operations. Key Workflows to Implement: Inventory Management Automation: Low Stock Alerts: Automatically send notifications to the procurement team when inventory levels for top-selling products fall below a predefined threshold. Zero Inventory Updates: Set up workflows to automatically update product availability on our website to "Out of Stock" when inventory hits zero. Order Processing Enhancements: Order Tagging and Segmentation: Automatically tag and sort orders based on specific criteria such as value, location, or delivery type to facilitate faster processing. High-Value Order Alerts: Create notifications for customer service when high-value orders are placed, ensuring enhanced personal attention and service. Customer Relationship Management: First-Time Buyer Engagement: Initiate a welcome email sequence with a discount code for first-time buyers immediately after their first purchase is detected. Customer Feedback Loop: Automate the sending of a feedback request email a week after product delivery, and tag the customer's response for follow-up actions. Marketing and Sales Campaigns: Abandoned Cart Recovery: Trigger a series of emails to customers who abandon their shopping cart without purchasing, offering them incentives to return. Re-engagement Campaigns: Set up workflows to identify customers who haven’t made a purchase in the last 90 days and send them tailored promotions. Refund and Returns Processing: Automated Refund Processing: When a refund is initiated, automate the inventory adjustment and send an update email to the customer confirming the refund status. Return Restocking: Automatically update inventory levels when returns are processed and inspected. Skills and Qualifications: Proven experience designing and implementing workflows in Shopify Flow. Strong understanding of e-commerce operations, particularly within the Shopify ecosystem. Ability to write clear documentation for workflow setups to ensure continuity and scalability. Excellent analytical and problem-solving skills, with a strong attention to detail. Responsibilities: Collaborate with different departments to understand process bottlenecks and develop automation solutions. Design, test, and implement workflows, ensuring they integrate seamlessly with other business tools and systems. Provide ongoing maintenance and optimization of workflows based on performance data and business needs. Educate team members on how to interact with new systems and workflows for maximum efficiency.
a day ago24 proposalsRemoteCustomize business logo for affordable price
I am seeking an experienced graphic designer to create a unique and professional logo for my growing business. The logo will be used across various marketing materials including our website, social media pages, invoices, letterheads and more. It needs to capture the essence of our brand which focuses on high-quality products and excellent customer service at affordable prices. Designs should incorporate our company colors of blue and green in a clean, modern and memorable design. Applicants please provide your portfolio highlighting logo design work along with your proposed rate. I look forward to reviewing submissions from talented designers who can translate my vision into an impactful visual identity for my company.
15 days ago34 proposalsRemoteopportunity
Virtual Assistant -HOTEL INDUSTRY MONTHLY ROLLING CONTRACT
Hi, Looking for Virtual Assistant for Service Accommodation Business. who has previous experience to work with corporate clients, service accommodation business or hotel industry This is remote opportunity for company based in UK. Please provide your monthly charges for the job. **Prefer to work with company -ATTENSION to detail -Good Command on English - Verbal and Written -45 hours a week. -Cover or Replace VA if the dedicated one is not available. -Good computer skills - Knowledge to work with Clickup, Channel Manager, VOIP service - Status reporting weekly/daily - Extremely positive and energetic - Responsible to respond within 15 mins of request from OTAs or Email. - Available on weekend if there are any calls or emails to respond. - Problem solver - Self Starter. - Data confidentiality is key. Scope to increase the team size in future. PLEASE PROVIDE THE MONTHLY FEES YOU CAN OFFER THE SERVICES. IT HAS TO BE FIX PRICE FOR THE WORK ON MONTH BASIS. Many thanks is advance.
a day ago10 proposalsRemote