Customer Service Projects
Looking for freelance Customer Service jobs and project work? PeoplePerHour has you covered.
Customer Service Manager
We are looking for a customer service manager to do daily hours in the morning and evening everyday across our customer service email account and social media direct messages. The hours will be regular each month and most questions that come in will be the same sorts of queries. Looking for someone to start this week.
7 hours ago32 proposalsRemoteCustomer Service Specialist for Client Inquiries & Support
I am Currently looking for a dedicated Customer Service Specialist to serve as the bridge between our business and its clientele. The role involves addressing inquiries, resolving issues, and providing information that enhances the customer experience. This is a freelance hiring for customer service support only and is not an opportunity for project outsourcing. - Duties: - Addressing customer inquiries - Resolving customer issues - Providing information to enhance customer experience - Payment: $20 per hour - Status: Freelance position Requirements: - Strong communication and interpersonal skills - Experience in customer service roles - Ability to handle customer inquiries and resolve issues effectively - Reliable internet connection - Ability to work independently and manage time efficiently
9 hours ago18 proposalsRemoteCustomer Service Specialist for Client Satisfaction & Retention
Currently seeking a dedicated Customer Service Specialist to help drive customer satisfaction, retention, and loyalty, ultimately contributing to the long-term success and profitability of our business. This is a freelance hiring for customer service support only and is not an opportunity for project outsourcing. - Duties: - Enhancing customer satisfaction - Improving customer retention - Fostering customer loyalty - Payment: $20 per hour Requirements: - Strong communication and interpersonal skills - Experience in customer service roles - Ability to handle customer inquiries and resolve issues effectively - Reliable internet connection - Ability to work independently and manage time efficiently
a day ago25 proposalsRemoteCustomer Service for Accessible Website Development
We are seeking a freelance customer service professional to join our team. The role involves working closely with clients to develop accessible websites and assisting other team members to ensure designs are user-friendly and effective. This is a freelance hiring opportunity, with a pay rate of $22 per hour. Key Responsibilities: - Collaborate with clients to understand their requirements and provide exceptional service. - Assist in the development of accessible websites. - Support team members to ensure website designs are user-friendly and meet accessibility standards. Requirements: - Proven experience in customer service. - Knowledge of web accessibility standards. - Strong communication and collaboration skills.
7 days ago37 proposalsRemoteHire Experienced Freelance Customer Service Specialist
We are seeking an experienced Customer Service Specialist for a freelance role. The primary responsibilities include assisting with event planning and ensuring proper time management. The ideal candidate will possess excellent communication and organizational skills. This is a freelance hiring with a competitive pay rate of $25 per hour. We are not offering an opportunity or outsourcing the project; this is strictly a freelance engagement. Requirements: - Proven experience in customer service - Strong organizational and time management skills - Ability to assist in event planning If you are a detail-oriented and experienced customer service professional, we encourage you to apply. Payment: $25 per hour Status: Freelance Hiring
7 days ago22 proposalsRemoteSetup of Zammad Customer Service Portal on AWS EC2
Objective: Deploy a Zammad Customer Service portal using Docker on an AWS EC2 instance to manage customer queries, bug triage, and refund requests, with detailed user roles and permissions. Responsibilities: 1. Configure and deploy the Zammad Customer Service portal on an AWS EC2 instance using Docker, ensuring the installation of the latest LTS community version of Zammad. 2. Set up granular user roles and permissions within the Zammad environment: * Admin: Full access to all administrative and configuration features. * Manager: Ability to oversee specific teams and initiatives (customer queries, bug triage, and refund requests), with access to relevant management tools but no server administrative privileges. * Agent: Access to manage tickets related to assigned teams and initiatives, without access to administrative or high-level reporting tools. 3. This should feature Instant chat support and integrate customer feedback into easy to read report for the manager 4. Ensure the system is fully functional and integrated with existing AWS Email and Phone message servers as required. 5. Provide detailed documentation of the deployment process, configurations, and user role setup. Handover the system post-setup with comprehensive operational guidelines. Key Considerations: 1. Engage with prospect partners who can accept custom offers without requiring upfront payments. 2. Operating System Preference: Preference for Windows but may use Linux if it provides a better performance or deployment experience. 3. Communication: Regular updates should be provided every three days to ensure the project remains on track, including the ability to deliver in-depth, hour-long video updates upon request. 4. Quality Assurance: Conduct a QA process followed by a review phase to ensure all functionalities meet the specified requirements. 5. Integration Support: Post-deployment, provide integration support to ensure seamless communication between Zammad and existing AWS Email and Phone message servers. Deliverables: 1. A fully functional Zammad Customer Service portal on an AWS EC2 instance. 2. User roles and permissions set up for Admin, Manager, and Agent, tailored to specific teams and initiatives. 3. Comprehensive documentation of the deployment process, server configuration, user role setup, and integration details. 4. Verification of successful integration with existing AWS services. Timeline and Milestones: Provide a detailed timeline and expected milestones during the quotation process, including deployment, QA, and integration phases.
15 days ago22 proposalsRemoteVirtual Sales and Customer Support Agent
Job Title: Virtual Sales and Customer Support Agent Description: Role Overview: The Virtual Sales and Customer Support Agent will handle customer interactions through online chat, aiming to provide excellent service and boost sales for our clients, who are adult women social media influencers. Responsibilities: Manage and respond to customer inquiries via chat. Promote additional services and products based on customer needs. Maintain detailed records of customer interactions and follow-ups. Continuously improve service quality through feedback and training. Requirements: Exceptional written communication skills in English. Experience in sales, customer service, or a related field. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks. Compensation: Hourly + Commission ranging from $4 to $12.
7 days ago29 proposalsRemotePayroll Service
This part-time position involves assisting with sensitive payroll operations requiring an individual of utmost integrity. The freelancer will be responsible for printing and distributing payroll checks according to strict procedures on a bi-weekly basis. The responsibilities require discretion, reliability and care in handling confidential compensation information. The freelancer must have consistent access to a personal computer and printer able to produce high-quality checks and shipping labels. Supplies such as white printing paper, standard #10 envelopes measuring 6x9 inches, and glue sticks will be necessary for assembling check packages. The process involves using payroll software to generate checks printed on secure stock along with labels addressing envelopes. Checks and accompanying documentation must then be carefully inserted into envelopes which are neatly sealed. Once checks are prepared and envelopes addressed, the freelancer's task is to deliver completed outgoing packages directly to a common carrier service for shipment. Tracking information and receipt of delivery must be properly documented. The freelancer should expect to dedicate three to four hours every other week to see this sensitive project through from start to finish with efficiency and quality control. Successful candidates will demonstrate impeccable attention to detail as well as discretion in handling private financial documents. Reliability, strong work ethic and commitment to confidentiality are essential.
7 days ago6 proposalsRemoteopportunity
Service re-design / marketing
I have a small IT support business, mainly b2c, of which I offer a IT support package consisting of 3 different levels of support. I am wanting help to restructure these 3 levels of support to market and push the top level to all new customers.
3 days ago15 proposalsRemoteBuild an AI agent to act as our service manager.
We run an aged care service provider. We want to create an AI agent that can act as the Service coordinatior for the services we provide to clients. Tasks that the AI must be able to perform: - Manage Microsoft Outlook service mailbox - We get emails requesting services. Agent must be able to respond with our rates and negotiate this with the customer - If we win the job the agent must then be able to login to various platforms (e.g. mable.com.au, gumtree.com.au or airtasker.com.au) and post an ad to advertise the job. May need to also call local businesses to get information. - We will have many subcontractors apply for the jobs. Agent needs to communicate and negotiate with these individuals. - Agent will present best options for us to pick from. - Once we pick they will interact with our systems onboard the subcontractor and communicate with customer to confirm service start date and time. - We will also get emails requesting rescheduling/cancellation of services. Agent must be able to interact with our systems to perform these tasks.
7 days ago16 proposalsRemoteI need US, UK & CA Clients — for SEO Service.
Hello there, Assalamu Alikum! I'm Hafiza. I'm looking for US, UK & CA Clients — for my seo service. Also I need a lead generation expert. Best, Mst Hafiza Begum
2 hours ago11 proposalsRemoteCustomer support calls
Are you interested in earning extra income with flexible hours? Virtulise is currently seeking up to seven motivated individuals to join our team as freelance customer service representatives. This is a fantastic opportunity to work with one of our long-term and trusted clients. **What We Offer:** - A straightforward and rewarding role with all training provided directly by us. - The flexibility of a self-employed status, allowing you to manage your own schedule. - Minimal paperwork, as our back office handles the majority of administrative tasks. - We provide the necessary software, ensuring you can make calls without incurring charges. **Requirements:** - You must have your own phone to use for customer service calls. If you are enthusiastic about delivering excellent customer service and are looking for a role that fits your lifestyle, we would love to hear from you.
16 days ago46 proposalsRemoteNew logo for Heavy Lift Services, Inc.
I hope you have a nice day! My name is Amanda and I'm HR manager at Heavy Lift Services, Inc. We are excited to revamp our logo to stay ahead in the industry. We require fresh logo that would fit the modern standarts succesfully! Let us know if you ready to take this project. All the technical tasks are described at attached archive. Feel free to ask the questions and share your thoughts with us! https://github.com/DennHeavy/Heavy-Lift-Services-Inc.---Technical-Task-For-New-Logo
2 days ago26 proposalsRemoteurgent
I NEED A FLYER FOR AN INDEPENDENT OPTICIANS
I am looking for someone to design a flyer for an Independent Opticians The flyer should include the services we offer, promotional offers , our contact/location details and QR code linking the customer to our website
9 days ago50 proposalsRemoteExpires in 20Bid / Tender Writer – Website Services
Summary: We require an experienced, professional bid writer – with a strong specialism in writing Website Development Tender responses - to scope and prepare responses to public tenders. We seek to work with a Bid Writer - who has a demonstrable success in writing Website Development Tenders / Bids. We seek to work with the Bid Writer on a monthly basis, starting with a public sector Tender due for publication next month on https://www.etenders.gov.ie. These tenders will be for Digital Marketing and Website Development services. Our company will be bidding for the contracts in totality. Main Responsibilities: Scoping tender response content with the Managing Director and Team Co-ordinating bid response and timelines Written content preparation – across methodology and project experience Case Studies preparation Essential Skills and Experience: Demonstrable previous experience in bid writing with examples Excellent skills in business writing Excellent attention to detail and proof-reading skills Ability to work on multiple bids simultaneously Good project and time management skills Experience in public and government sector contract bid writing Essential Points: Only seeking experienced UK or Ireland based Bid Writers (successful submissions a must) Must have demonstrable experience in public sector bid writing for web design and digital marketing projects
2 days ago12 proposalsRemoteDeveloper agency booking self-service applications
We are developing a niche agency with an MVP (minimal viable product) test site using Squarespace. It's aimed at mainly podcasters. What we want is to create self-service with booking of: We are seeking a skilled developer to create a self-service booking platform for a podcast agency. The platform will include features such as studio hire, production staff recruitment, and camera and AV equipment hire. The MVP test site is already set up on Squarespace, and the desired outcome is a user-friendly and visually appealing platform that seamlessly integrates these functionalities. The ideal candidate should have experience in developing similar platforms and a strong understanding of the podcast industry. They should be proficient in Squarespace and other relevant technologies, and have a portfolio of successful projects. The project timeline is estimated to be 3-4 months, with regular progress updates and milestones. The successful developer will be paid a fixed fee based on the project scope and requirements. If you are interested in this opportunity, please submit your proposal, including your experience, skills, and estimated cost for the project. 1. Studio hire (similar to AirBnN but just for Podcast studios) allowing us to claim a fee for bookings. 2. Production staff (talent need to set out the profiles in a similar way to sites like StarNow, www.starnow.com) Recruiters need to be able to advertise an attract application similar to Indeed.com). We will make our money on PPC and premium promotion) 3. Camera and AV equipment hire ( this will be for production staff to hire their equipment, similar to Fat Llama https://fatllama.com/). We would like to invite proposals and ideas of how you could help develop the above. We are open to any suggestions, especially the use of Chat GPT 4.0.
8 days ago29 proposalsRemoteopportunity
Customer Testimonial - Near Crawly
I am in need of a customer video testimonial filming near Crawley Please see previous testimonials as a reference - https://www.youtube.com/watch?v=qu0OtSq-3IQ This will be taking place at the start of 15th May 2024
a month ago10 proposalsRemoteopportunity
Customer Testimonial - Near Bristol
I am in need of a customer video testimonial filming near Bristol Please see previous testimonials as a reference - https://www.youtube.com/watch?v=qu0OtSq-3IQ This will be taking place at the start of June 2024
a month ago15 proposalsRemoteManagement of our real estate devellopement company
We are looking for a motivate and experience community manager: Responsibilities Build and manage a brand’s online community. Interact with — and facilitate interactions between — a brand’s customer base. Promote and help run company events. Keep a pulse on customer sentiment. Maintain uniform brand voice and tone during digital customer interactions. Monitor changes in customer sentiments with social listening and analysis tools. Respond to individual reviews or messages to resolve questions or complaints. Create social media posts to promote content for company events, ad campaigns and other marketing initiatives.
3 days ago11 proposalsRemoteWeb & App Development Service
Seeking an experienced developer capable of delivering top-tier web and mobile app development services. The project involves two key parts: 1. **Web Development**: Creation of an informational website is needed. Its main purpose will be to provide key details about our business and services. This should be done in a clear, user-friendly manner. Ideal skills include proficiency in HTML, CSS, JavaScript and SEO understanding. 2. **Mobile App Development**: Additionally, a mobile app compatible with both iOS and Android platforms is needed. The app should have an appealing UI design and seamlessly understandable identical to the website content. Skills in Swift, Kotlin and knowledge of database management are required. The right freelancer for this job would have a rich portfolio in both web and mobile app development, demonstrating their ability to successfully conclude similar projects. Creativity, attention to detail and understanding of brand consistency is a must.
13 days ago35 proposalsRemote