Customer Relationship Management Projects
Looking for freelance Customer Relationship Management jobs and project work? PeoplePerHour has you covered.
featured
Implement Automated Lead Nurturing System on Zoho CRM
Company Overview We empower entrepreneurs with the fastest way to get a professional business phone system. Our SaaS platform helps small businesses build stronger customer relationships and grow their sales. We are an early stage startup focused on emerging markets. Project Overview: We need a Marketing Automation Specialist to design and execute a lead nurturing system that maximises conversions on our website. This is a high-impact, time-sensitive project leveraging Zoho CRM to deliver a seamless customer journey from first website visit to closed sale. The ideal outcome is converting website visitors to paying customers within 1-30 days, utilising a multi-channel approach (email, SMS, WhatsApp, and targeted outbound calls). Success will be measured by clear increase in website conversions. Key Deliverables & Success Indicators: - Lead Segmentation & Scoring: A lead scoring model implemented in Zoho CRM that effectively differentiates between low, medium, and high-intent leads. Clear lead segmentation criteria based on demographics, website behaviour, and other relevant factors. - Automated Nurturing Workflows:Design multi-channel campaigns (email, SMS, WhatsApp) with a focus on providing value, addressing objections, and increasing conversions. (Consider a welcome series, educational content, overcoming objections, etc.). SMS and WhatsApp should primarily be used for time-sensitive offers and re-engagement - Integrated SMS and WhatsApp messaging workflows designed to complement email campaigns and boost engagement. - Create compelling email templates and messaging aligned with each lead segment and stage in the customer journey. - Build all necessary automation sequences in Zoho CRM, ensuring seamless lead progression based on engagement. - Telesales Integration: A system to identify high-intent leads who have not converted within 24 hours. Automated process to notify the telesales team and provide them with relevant lead information - Analytics & Optimisation: Zoho CRM dashboards tracking key metrics across all channels (email, SMS, WhatsApp, telesales). Weekly optimisation reports with actionable recommendations to improve campaign performance and conversion rates.workflows. Scope of Work and Timelines Phase 1: Strategy & Setup (Week 1 - 2) - Conduct an audit of existing website analytics and CRM data. - Develop a lead segmentation and scoring model. - Design a comprehensive lead nurturing workflow, including triggers, content themes for each stage, and channel selection. - Outline the telesales integration process. - Create email templates, SMS templates, and automation sequences. Phase 2: Launch & Optimisation (Week 3) - Launch the automated campaigns. - Set up dashboards and reporting in Zoho CRM to track lead progression, conversion rates, and channel performance. - Analyse initial campaign results and suggest optimisations to improve engagement and conversion. If you interested in this Job: - Submit your portfolio highlighting Zoho CRM lead nurturing campaigns. - Include 1-2 case studies showcasing successful automation projects you've implemented. - Briefly describe your approach to segmenting leads and designing a multi-channel campaign that converts.
featuredurgent
Technical Architecture Contributions
Damyant software looking to build a solution architecture documentation Project Description: Dive into a cutting-edge infrastructure project designed for businesses looking to optimize their API management and enhance system reliability. We specialize in configuring and managing complex network setups involving Azure Load Balancers and Windows Failover Clusters. Our project aims to streamline operations and boost performance by effectively segregating API traffic and enhancing client-server interactions. Key Services Offered: API Traffic Isolation: Implementing advanced load balancer configurations to ensure API traffic is efficiently managed, avoiding unnecessary routing through Reporting Services. Direct Connection Setup for Clients: Facilitating direct connections for Rapid OA and GUI clients to a single PASOE instance, bypassing the load balancer for optimized performance. Failover Cluster Management: Utilizing Windows failover cluster for a robust active/passive deployment of critical services, ensuring high availability and system resilience. Custom Configuration: Tailoring interface patterns and endpoint configurations to meet specific client needs, with detailed planning and iterative enhancements. Project Highlights: Aligning with the latest technological standards, including updates to OpenEdge v12.8.2. Collaborating closely with industry experts and integrating feedback to refine our solutions. Preparing detailed designs for Azure Load Balancer settings, including necessary protocols and port configurations. Ideal for: Businesses in need of high-level API management solutions and failover strategies that require minimal downtime and offer maximum efficiency. Outcome: By partnering with us, you gain access to specialized knowledge and a tailored approach to managing your IT infrastructure. Expect improved system reliability, streamlined API traffic, and enhanced overall performance, aligning with the latest industry standards. Next Steps: Ready to optimize your API management and ensure your systems are failproof? Contact us today on PeoplePerHour to discuss your project needs and how we can achieve outstanding results together.
opportunitypre-funded
.EUs set of websites JWT
Hello; I need to generate a new set of websites (.EU), integrated/generated them with an already active set with a lot of basic content (basic analysis, from set .IT); Objective: digital sale of GREEN RIGHTS, starting in the EU and BRICS area; with option to generate some apps to upload NFT/DeFi (Solidity/ERC721) to specifics cryptocurrency markets; I think of a good system and its subsequent easy management; a lot of material needs to be reorganized, offered in English, with a sober and professional style, similar on every website, with the option of being available in every language (Wordpress); the basic contents and plan in matrix at the bottom in www.pcrr-jwt.it (first column general info, each others column basic contents on specific websites/patent); ...not need easy migration ortraslation !!! Please: Can you confirm or clarify your offer better? ...how many days do you need ? ...what kind of trace/flow do you think ? *all my easy action, now start from http://www.expotv1.com/JWT_mkt.htm === old asset - new asset; Aruba / Italia ...next to Hostinger / Lituania http://www.expotv1.com/ ...next to http://www.expotv1.eu/ http://www.jwt-jwt.it/ ...next to http://www.jwt-jwt.eu/ http://www.iteg-jwt.it/ ...next to http://www.iteg-jwt.eu/ http://www.mbgc-jwt.it/ ...next to http://www.mbgc-jwt.eu/ http://www.pbrc-jwt.it/ ...next to http://www.pbrc-jwt.eu/ http://www.sidr-jwt.it/ ...next to http://www.sidr-jwt.eu/ http://www.sdgc-jwt.it/ ...next to http://www.sdgc-jwt.eu/ http://www.gsmf-jwt.it/ ...next to http://www.gsmf-jwt.eu/ http://www.pcrr-jwt.it/ ...next to http://www.pcrr-jwt.eu/ http://www.gfss-jwt.it/ ...next to http://www.gfss-jwt.eu/ ...many materials and ideas can also be reached from these references: GREEN Future - http://www.expotv1.com/JWTeam_to_Ecological_TRANSITION.htm GREEN NFT World - http://www.expotv1.com/ESCP_NFT_GREEN_World.htm GREEN NFT Italy - http://www.expotv1.com/ESCP_NFT_GREEN_Italy.htm GREEN New DEAL - http://www.expotv1.com/ESCP_210101.htm GREEN Innovation - http://www.expotv1.com/ESCP_Patent.htm Hi, Vito Lavanga. Own INDUSTRIAL RIGHTS, mathematician, working in technical-scientific, IT&C and Financial disciplines; ...I have a prestigious development environment, for partner use: https://www.hostinger.com/ - we have Premium, 4 years, WordPress/WooCommerce and many AI/tools for your use; ...I'm looking for a new line for future .EUs and to present to World GOAL: Main: jwt-jwt.eu Staff: expotv1.eu pcrr-jwt.eu Large Basic: iteg-jwt.eu, mbgc-jwt.eu, pbrc-jwt.eu, sdgc-jwt.eu, sidr-jwt.eu, gsmf-jwt.eu, gfss-jwt.eu TARGETS: broker, bookmakers, traders, agents, investors (financial or industrial); ...every person positive to him land and its people (patrons or public personalities);
11 days ago15 proposalsRemoteMachine Learning Engineer
We are seeking a highly skilled and motivated Machine Learning Engineer to join our team and contribute to the development of cutting-edge solutions for child safety applications. As a Machine Learning Engineer, you will be responsible for: ● Training and enhancing machine learning models using image-based data on TensorFlow. ● Evaluating and enhancing the performance of existing ML models, identifying opportunities for targeted advancements. ● Advising and guiding on the full ML development lifecycle, from conception to deployment, ensuring robust, efficient, and scalable solutions. ● Developing strategies for continual model training and retraining to adapt to evolving data patterns and threats, including training models in remote and sensitive environments. ● Innovating and exploring new ML development pathways, including the integration of open-source multi-modal models for advanced image and video classification tasks. ● Customising and fine-tuning state-of-the-art ML models to align with company-specific use cases and client needs. ● Architecting and implementing solutions for on-device model deployment, emphasising user privacy and data security. ● Creating and maintaining model deployment packages, such as SDKs and Docker containers, for seamless client integration. ● Collaborating cross-functionally with product managers, software engineers, and other stakeholders to integrate ML solutions into our product suite. ● Staying abreast of the latest ML technologies and methodologies, advocating for the adoption of industry-best practices. Qualifications: ● Bachelor's or Master's degree in Computer Science, Engineering, or related field. ● Proven experience in machine learning model development and deployment, particularly with TensorFlow. ● Strong programming skills in Python and proficiency in ML libraries such as TensorFlow, PyTorch, or Keras. ● Experience with image-based data and advanced image processing techniques. ● Knowledge of model evaluation metrics, optimization algorithms, and deep learning architectures. ● Familiarity with cloud platforms for model deployment (e.g., AWS, Google Cloud). ● Ability to work independently and collaboratively in a fast-paced environment. ● Excellent communication skills and the ability to explain complex concepts to non-technical stakeholders. Bonus Skills: ● Experience with on-device model deployment and edge computing. ● Familiarity with privacy-preserving ML techniques and data security protocols. ● Knowledge of open-source ML models and their integration into custom applications. If you are passionate about leveraging machine learning for child safety applications and are excited to work on impactful projects, we encourage you to apply and be part of our innovative team!
11 days ago17 proposalsRemoteopportunity
Integrate website sign up forms with Mailchimp and Monday.com
We are a small new company and have decided on Mailchimp (MC) as our email campaign platform and Monday.com as our CRM. We also have two websites - a main site, and a second one for training, which also has the facility for participants to create a login and pay online for courses. We envisage data being added to MC and Monday.com in three ways: 1. Manually, when we are in contact with an individual contact (probably directly into Monday.com) 2. Manually upload a csv file from Typeform, where we have invited individuals to register for a standalone workshop, or asked individuals to provide more information relating to a project we are working on. Some of the fields may be too niche for capturing in MC or Monday.com but the form will still include basic contact details, and the relevant GDPR questions. 3. THE MAIN REASON FOR THIS PROJECT REQUEST: We also want to embed sign up forms into our two websites, and for all the contact/preferences data we collect, to be automatically feed back to MC and Monday.com. These sign up forms should include the standard contact fields, plus some other fields relating to interests and engagement (in the form of both single down drop selection and multi-selection drop down fields). Please note no matter which of the above options is used, we still want all data collected to end up in both platforms by way of a 2-way API to ensure both platforms are always in sync. We also need to include the necessary GDPR questions in those embedded sign up forms, and for that data to be captured and visible in both MC and Monday.com. Obviously MC will then manage ongoing GDPR with opt-out, unsubscribe etc. Keeping Monday.com updated with changes as they come through, for reference purposes. At the moment we have separate basic stand alone sign up forms in both our websites. These are not fit for purposes as they can only collect limited data and there is currently no integration with MC or Monday.com. We have made a start by creating one of these embedded sign up forms in MC (the one to go into the training website) but we need with the following: a) embed this form into our training website b) create a second sign up form in MC so that we can embed a slightly different form in our main website c) make sure MC and Monday.com are set up ready to receive the data from both of these forms d) correctly capture the GDPR component in MC so that our processes remain compliant moving forward e) create the necessary APIs to ensure the ongoing data collection/GDPR process is automatically synced between both platforms. And finally, if we could also find a way to embed the data captured via Typeform (option 2 above) instead of doing this manually, this would be an added bonus.
21 days ago25 proposalsRemoteCorporate Identity Designer and Branding Specialist
We are looking for a passionate and experienced Corporate Identity Designer & Branding Specialist who will be responsible for developing and executing creative solutions to establish and maintain our corporate identity across all channels. The ideal candidate will have a keen eye for design, a deep understanding of branding principles, and the ability to translate our company's values and objectives into visually appealing assets. Key Responsibilities: ‣ Develop and maintain a cohesive corporate identity that reflects our company's values, mission, and brand personality. ‣ Design and produce a wide range of branding materials, including but not limited to logos, stationery, marketing collateral, and digital assets. ‣ Collaborate with cross-functional teams to ensure consistency in branding across all touchpoints, including print, digital, and social media. ‣ Conduct research and stay up-to-date with industry trends to inform design decisions and ensure our brand remains relevant and competitive. ‣ Manage multiple projects simultaneously and adhere to deadlines while maintaining high-quality standards. ‣ Provide creative direction and guidance to internal and external stakeholders to ensure brand integrity and consistency. Requirements: ‣ Proven experience working as a corporate identity designer and branding specialist, preferably in the real estate and tech industry. ‣ Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design software. ‣ Strong portfolio showcasing a diverse range of branding projects and design aesthetics. ‣ Excellent communication skills and the ability to articulate and present creative ideas effectively. ‣ A collaborative mindset with the ability to work effectively in a team environment. ‣ Attention to detail and a commitment to delivering high-quality work under tight deadlines. Benefits: ‣ Flexible work schedule and remote work options ‣ Opportunities for professional development and career growth How to Apply: If you are a creative thinker with a passion for branding and design, we want to hear from you! Please submit your resume, portfolio, and a cover letter outlining your qualifications and why you would be a great fit for this role. Be sure to include "Corporate Identity Designer & Branding Specialist Application" in the subject line.
25 days ago16 proposalsRemoteSeo and improve website visability and google ranking
About Brandum: Brandum is at the forefront of the custom apparel industry, offering unparalleled quality in t-shirt, hoodie, and garment printing, along with supplying cutting-edge Direct to Film (DTF) transfers. Our commitment to excellence and innovation has cemented our status as a premier choice for customized apparel solutions. As we continue to grow, our focus remains on quality, creativity, and customer satisfaction. Discover more about our journey at www.brandum.com. Job Summary: Brandum is in search of an experienced and passionate SEO Specialist to elevate our online visibility and search engine ranking. The ideal candidate will possess a robust understanding of SEO tactics, including comprehensive backlinking strategies with relevant websites and crafting SEO-driven content. This role demands a proactive approach to optimizing our website, with a strong emphasis on analytics, creativity, and strategic planning to boost organic search results and enhance our brand's digital footprint. Responsibilities: Conduct thorough keyword research and competitive analysis to uncover SEO opportunities. Implement advanced on-page SEO techniques, focusing on optimizing content, titles, meta descriptions, and images. Develop and execute a strategic off-page SEO plan, with a strong emphasis on building high-quality backlinks from websites relevant to our industry. Coordinate with content creators to suggest topics for blogs and articles that align with SEO goals and audience interests. Utilize analytical tools like Google Analytics and SEMrush to track website performance, identify trends, and make informed decisions to refine SEO strategies. Ensure SEO best practices are integrated into all aspects of our website, working closely with content and web development teams. Keep abreast of SEO trends and algorithm updates, applying new tactics to maintain and improve our website’s search engine ranking. Generate regular reports detailing SEO performance, including rankings, traffic metrics, and conversion rates. Qualifications: Demonstrable experience as an SEO Specialist, with a strong portfolio showcasing successful SEO projects and backlinking efforts. In-depth knowledge of search engine algorithms, ranking methods, and SEO best practices. Proficiency in SEO and web analytics tools (Google Analytics, SEMrush, Ahrefs). Basic understanding of HTML/CSS, with experience in website administration. Exceptional analytical, organizational, and communication skills. Previous experience in the apparel or e-commerce sector is a plus. Candidates must provide a list of previous websites they have optimized for SEO and describe their process for achieving results to be considered for this position. How to Apply: To apply for this exciting opportunity, please submit your resume, a cover letter outlining your experience and fit for the role, a list of previous websites you have optimized for SEO (including outcomes), and a brief description of your SEO process.
a month ago35 proposalsRemoteSry show case
Art show case it’s a project it’s a design for your ai Option 1: Design an engaging digital art gallery to showcase works from an AI artist. The gallery needs a sleek and intuitive interface where users can browse different series from the artist's portfolio as well as individual pieces. Each artwork should have a basic description along with metadata like the date of creation, software/medium used etc. Additionally, the site should feature some background on the artist's creative process and evolution. Technologies needed include HTML, CSS and JavaScript for core structure and interactivity. Responsive design is key so that the gallery looks crisp across devices. Loading times must be optimized for smooth user experience. Design, code and test all pages to ensure pixel-perfect layout, cross-browser compatibility and responsive behavior. Subject to approval, the finished product would be launched on a custom domain for the AI artist to connect with audiences and art enthusiasts worldwide. Looking for a skilled designer to rise to this unique challenge of showcasing AI-generated art through an innovative digital platform. OR Option 2: A captivating art display case is the focal point of this project. The goal is to design a visually stunning showcase that will elegantly display a collection of art pieces. The design should be modern, sleek, and functional, with a focus on showcasing the art in the best possible light. The display case will be made from high-quality materials, such as glass and metal, to ensure durability and longevity. It will be designed to accommodate a variety of art pieces, including paintings, sculptures, and mixed media installations. The design should incorporate lighting features that will highlight the artwork and create a dramatic effect. This could include LED lights, spotlights, or even a dimmable lighting system that allows for different moods and atmospheres. The display case will also feature a secure storage system to keep the art pieces safe and secure. This could include shelves, drawers, or hanging systems that allow for easy access and organization. In addition to the physical design, the project will also include a digital component. This could include an interactive display that allows visitors to learn more about the art pieces and the artists who created them. The display could also include a virtual tour of the art gallery or museum. The project will require close collaboration with the client to ensure that the design meets their specific requirements and preferences. The freelancer will need to work closely with the client to gather information about the art collection, the space available, and the budget for the project. The freelancer will also need to have a strong understanding of art and design principles to create a design that is both visually stunning and functional. They will need to be able to work independently and manage their time effectively to meet the project deadlines. Overall, this project is an exciting opportunity to create a unique and innovative art display case that will showcase a collection of art pieces in the best possible light. The freelancer will have the opportunity to work on a project that is both creative and challenging, and to make a significant impact on the visual landscape of the art gallery or museum.
17 days ago11 proposalsRemoteSocial Media Video Content Creator
Overview: We are seeking a creative and dynamic Social Media Video Content Creator . This role involves creating short, engaging, and visually captivating video clips tailored for TikTok, Instagram, and other social media platforms to promote our business. The ideal candidate will have a knack for transforming raw video footage into polished, compelling content that resonates with our target audience. Key Responsibilities: Video Editing & Production: Edit and produce short, impactful video clips using provided raw footage. Ensure the final products are in line with our brand identity and social media strategy. Creative Development: Inject creativity into each video, using effects, transitions, and other editing techniques to make the content stand out and capture the audience’s attention. Content Planning: Work closely with the marketing team to understand content goals and develop a consistent posting schedule across various social media platforms. Trend Monitoring: Stay abreast of the latest social media trends, particularly on TikTok and Instagram, to ensure our content remains relevant and engaging. Feedback Incorporation: Use viewer feedback and engagement analytics to refine and improve video content continually. Collaboration: Coordinate with the marketing team to align video content with promotional campaigns, product launches, and other marketing initiatives. Requirements: Proven experience in video editing and content creation for social media, particularly TikTok and Instagram. Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, capcut) and graphic design tools (e.g., Adobe Photoshop, Canva). A strong portfolio showcasing your ability to create engaging and visually appealing short-form video content. Excellent understanding of social media platforms and the types of content that perform well on each. Ability to work independently and manage content creation from concept to completion. Strong communication skills and ability to work collaboratively with a remote team. Creative mindset with attention to detail and a passion for storytelling through video. Ability to work on tight deadlines and adapt to quick changes in social media trends. will be on going regular work every few days Please provide examples of your work also a price per video you will edit To short list candidate we will provide a few clips to see what you can make of it and then select the person to give the job to
a month ago25 proposalsRemoteCustom Connector for Prompt Mixer with GitHub Integration
We are seeking an experienced TypeScript developer to create a custom connector for Prompt Mixer, integrating functionality from LangChain to interact with GitHub repositories using OpenAI models. The connector should efficiently manage interactions, allowing users to leverage AI functionalities directly within GitHub repositories. **Project Goals:** 1. **Development of a Custom Connector:** The connector must interface Prompt Mixer with specific OpenAI models and GitHub repositories. Users should be able to fetch and interact with GitHub content through AI models. 2. **Configuration Settings:** Users must be able to enter their OpenAI API key and their GitHub Access Token within the connector settings effortlessly. 3. **Efficiency and Scalability:** The code should be clean, well-documented, and maintainable, with the ability to handle multiple requests smoothly. **Key Requirements:** - Extensive experience in TypeScript. - Understanding of AI model integration, specifically OpenAI. - Experience with GitHub’s API and developing integrations for it. - Familiarity with creating custom connectors, ideally having worked with Prompt Mixer, LangChain, or similar platforms. - Proven ability to write efficient, clean, and well-documented code. **Documentation and Resources:** - Create a Custom Connector: [Prompt Mixer Custom Connector Documentation](https://docs.promptmixer.dev/tutorial-extras/create-a-custom-connector) - Chat Engine: [LangChain Quickstart](https://js.langchain.com/docs/use_cases/chatbots/quickstart) - GitHub Integration: [LangChain GitHub Integration](https://js.langchain.com/docs/integrations/document_loaders/web_loaders/github) - Code Examples for Guidance: - [OpenAI Connector](https://github.com/PromptMixerDev/prompt-mixer-open-ai-connector) - [LangChain and Tavily Search OpenAI Connector](https://github.com/PromptMixerDev/prompt-mixer-langchain-tavily-search-openai-connector) - [Ollama Connector](https://github.com/PromptMixerDev/prompt-mixer-ollama-connector) **Deliverables:** - Source code of the custom connector. - Documentation detailing the architecture, setup, and usage instructions. - A simple demo implementation showcasing the connector in action. **Budget:** - Please provide your quote based on the project requirements. Looking forward to your proposals, please include examples of similar projects you have worked on, specifically involving TypeScript and AI integrations.
a month ago11 proposalsRemoteopportunity
Tidy the server from X-ransom attack
Hello, Our Wordpress website was attacked by x-ransom. We have a backup of the WP and the database dump. We have detected some corrupted files there but it seems that there are still some left that were not detected. It has to be tidy after the attack. It’s an internet shop with uploads files of around 100GB. It’s stored on a private hosting in LV. What is done do far: 1. Update WordPress Version 2. Use z’d updateSecure WP-Admin Login Credentials 3. Set Up Safelist and Blocklist for the Admin Page 4. Use Trusted WordPress Themes 5. Install SSL Certificate 6. Remove Unused WordPress Plugins and Themes 1. Enable Two-Factor Authentication for WP-Admin 2. Back Up WordPress 3. Limit Login Attempts 4. Change the WordPress Login Page URL 5. Log Idle Users Out Automatically 6. Monitor User Activity 7. Check for Malware - found several none-Wordpress specious files and plugins. Deleted them. 1. Disable PHP Error Reporting 3. Turn File Editing Off 4. Restrict Access Using the .htaccess File 5. Change the Default WordPress Database Prefix - not done 6. Disable XML-RPC 7. Hide the WordPress Version 8. Block Hotlinking - not done 9. Manage File Permissions not done After making the list, we received another x-ransome attack. I suspect he has a server level access not only wp level. If you apply, you need to be a server security and a Wordpress specialist. Please, quote for the job.
3 months ago19 proposalsRemoteNeed people who used different hostings to write real reviews
We are looking for people who used and tested different hosting services provided by various companies on their real experience and wish to write reviews on https://hostings.info/ (payment guaranteed). The reviews should be written in English. They should be short but informative: contain information regarding the hosting service pros and cons, its pricing and quality, e.g. website performance speed, customer support level, reliability. In order to leave a review on our portal, you need to login via LinkedIn or Facebook.
a year ago257 proposalsRemote