Customer Experience Projects
Looking for freelance Customer Experience jobs and project work? PeoplePerHour has you covered.
I need a Community Manager for a Small Size Law Firm
A small law firm seeks an experienced community manager to build and cultivate relationships through various online channels. The ideal candidate will develop and execute a comprehensive social media strategy to raise brand awareness and engage with potential clients. Duties include creating and curating engaging content for platforms like Facebook, Instagram, LinkedIn, and the firm's website. The community manager will monitor online conversations, respond to reviews and comments, and address customer queries in a timely manner. Experience managing 2-3 social media profiles is required along with excellent writing and communication skills. The candidate should have a solid knowledge of marketing best practices on social platforms and analytics tools to track performance. Proficiency in content scheduling and promotional tools is necessary. Previous work in a legal or professional services environment is preferred but not mandatory. The selected individual will work remotely and collaborate closely with lawyers and support staff to strengthen the firm's digital presence and foster connections in the virtual space. Compensation will be commensurate with qualifications and experience. Only candidates willing to sign non-disclosure agreements may apply for this role.
5 days ago11 proposalsRemoteFacebook and youtube pages
I need a social media freelancer with live streamimg experience to set up and manage 2 social media accounts for at least 3 weeks, interested please contact asap with link to profile of accounts managed. price can be negotiated based on experience and quality of work
6 days ago22 proposalsRemoteSocial Media Xiaohongshu
I am looking for someone who can create separate stories on Xiaohongshu for me. I have a specific idea in mind and I need someone with experience in creating engaging and visually appealing stories on the platform. The stories should be well-written, informative, and visually appealing, and should follow the guidelines and policies of Xiaohongshu. I will provide you with the necessary content, including images, text, and any other information you may need. You will be responsible for creating the stories, editing the images, and adding any necessary text or graphics. The deadline for this project is [insert deadline], and I am looking for someone who can work quickly and efficiently to meet this deadline. I am willing to pay a fair price for the work, and I will provide you with feedback throughout the project to ensure that you are satisfied with the results. If you are interested in this project, please send me a message with your portfolio and a brief description of your experience in creating stories on Xiaohongshu. I will review your portfolio and get back to you as soon as possible. Thank you for your time and consideration.
2 days ago8 proposalsRemoteI need help for my YouTube Channel
Hello, PLEASE READ CAREFULLY: I have a YouTube Channel where I play new horror games. Basically I want to play new Roblox games especially horror, but Roblox has removed the Experience by Genre feature so it's hard to find new games when they came out. I have tried many websites like robloxgo, and many extensions like ropro, etc. but can't able to find an answer. I only saw new games when other youtubers play those, I don't know how they find new games. So I want to know how can I find every new games so I can play the games before everyone else. If you are expert in Roblox or also play roblox please apply. Thankyou.
2 days ago9 proposalsRemoteContent Creator for Little Red Book (XHS)
I'm looking for a professional who can create engaging and visually appealing content for my Little Red Book (XHS) account. Key Responsibilities: 1. Creating Chinese content: - No limit to Text, Images, Videos - To promote products, services, or brands - To keep my audience engaged and interested 2. Understanding the target audience: - My target audience is households in Australia - Able to adapt the content for this demographic Ideal Skills and Experience: 1. Proficient in Chinese: - Fluent in Chinese and have a deep understanding of the language 2. Content Creation: - Experience creating engaging content on social media platforms 3. Compliance with Xiao Hong Shu Policies: - Adhere to Xiao Hong Shu's community guidelines, terms of service, and relevant regulations governing content creation and advertising *Minimum 5 posts (content to promote products, services, or brands)
5 days ago6 proposalsRemoteAsking Clients for Feedback and Google Reviews
I seek an experienced digital marketer to boost online presence and credibility for a professional services firm based in the London. The goal is to obtain 5 high-quality Google reviews per month highlighting the company's excellent customer service, professional expertise and reliability. The selected freelancer will be required to speak to our clients and send them links via emails and text messages to visit online google listings to gain familiar understanding of service offerings and to posting reviews.
22 days ago13 proposalsRemoteUK Based Strong Conference Organisation Project Support & Bonus
We are seeking a highly motivated and dynamic Personal Assistant to provide exceptional administrative support to our Conference organisation Team. We have an Investment Conference in 2 weeks time in London. Past conference organisation or project management experience would be an advantage. The work is flexible and ad hoc. This is not a sales role . Full ongoing training and support will be provided. You will be assisting us with various follow up calls, emails and WhatsApp messages to various stakeholders we are in communication with regards the organisation of the Conference. You must have strong communication skills. The ideal candidate will possess excellent communication skills, be proficient in English, and have experience in supporting important business projects. This role requires a proactive and organized individual who can effectively manage multiple tasks and prioritize responsibilities. You must have a Can Do Attitude with experience in getting things done. Responsibilities: Provide comprehensive administrative support to The Team , including making follow up calls, WhatsApp messages, sending emails, following up emails and various organisational tasks. Handle confidential and sensitive information with utmost discretion and maintain strict confidentiality. Maintain a high level of professionalism and represent the company with integrity and professionalism. Requirements: Preferably a degree or some good professional qualification and experience. Proven experience as a Personal Assistant or in a similar role supporting senior executives. Exceptional communication skills and a confident telephone manner. Experience in managing important business projects, with a demonstrated ability to handle multiple tasks and priorities effectively. Excellent problem-solving and decision-making skills. Ability to work independently with minimal supervision and as part of a team. High level of professionalism and discretion. Strong attention to detail and accuracy. To apply, 1)Please submit your CV 2)Please submit your voicemail outlining your core skillset and why we should consider you as a candidate and your preferred availability Monday to Sunday. Only shortlisted candidates will be contacted.
12 days ago7 proposalsRemoteI need to Tic Tok Expert to Manage Ecommerce Brand Promotion
I seek a seasoned TikTok marketer to promote our new UK ecommerce venture. As an established brand in the digital realm, we aim to expand our reach through short-form videos on TikTok. The ideal candidate will have extensive experience managing a business profile and community on TikTok. They should expertly utilize popular hashtags, duets and sounds to engage new users and increase followers. Video editing skills are essential to produce catchy, authentic content showcasing our diverse product catalog. Promotional strategies must target key demographics within the UK and leverage trending hashtags. Analytical insights will help optimize campaign performance and return on investment. The candidate's portfolio should evidence success in boosting online sales and new customer acquisition through creative TikTok campaigns. This is an impactful role requiring hands-on community management and content ideation. Strong communication skills and project coordination abilities are necessary to align with our marketing objectives. Freelancers proficient in TikTok's analytics dashboard and advertisement tools are strongly preferred. Interested applicants should demonstrate proven results growing ecommerce brands through short video platforms. We aim to appoint a strategic TikTok expert to spearhead promotions and assist our expansion in the UK market.
24 days ago13 proposalsRemoteMarketing Specialist (Remote Work)
**Company Overview** LuggAgent is a company dedicated to providing innovative travel solutions, aiming to enhance travelers' experiences with our unique services. We are looking for Marketing Specialists with experience in social media to join our team and help expand our market presence. **Job Responsibilities** - Act as a tourist and proactively post information about our "Luggage Agent" services in various travel-related social media groups. - Adjust posting strategies flexibly based on the activity level and size of the groups to effectively spark interest and discussion. - Monitor interactions following posts and respond timely to maintain high engagement levels. **Requirements** - No restrictions on nationality, but candidates must be local residents of the country they are applying from. - Candidates must have resided continuously in that country for the past three years. - Strong ability to navigate social media and engage with communities effectively. - Ability to work independently, responsibly, and flexibly adapt to varying schedules. **How to Apply** Please specify your country of residence when applying.
11 days ago27 proposalsRemoteLinkedIn lead generation specialist
Good afternoon! We are looking for a LinkedIn lead generation specialist for our digital marketing services company in the US market. We are looking for a specialist who understands this niche well and can effectively attract leads from this segment. Please answer these questions: Have you had experience with projects in this niche? How will you do data cleansing to ensure quality leads? I would like to know if you plan to use your own mailing account and which services do you prefer to work with? I'd also like to clarify what information from us or answers to what questions can help you achieve better metrics and goals? Answers to audience and targeting questions What about our target audience: We promote B2B business, we sell Digital Marketing Services across USA. The target contact must have a management position. The bottom line is we want to contract digital marketing services with the leads you provide.
20 hours ago20 proposalsRemoteopportunity
Instagram Content Strategist (Women's Foot Health & Wellness)
We are seeking a highly creative and strategic content strategist to develop and execute an engaging Instagram content plan for a new brand focused on women's foot health and wellness. The goal is to build a massive audience of women aged 30+ and drive traffic to a landing page for a free lead magnet ebook. Target Audience: - Women aged 30+ - Interested in foot health, wellness, and preventative care - Active on Instagram and engage with informative and entertaining content Project Objectives: - Develop a comprehensive Instagram content strategy that aligns with brand goals and target audience. - Create captivating Instagram Reels and static posts (photos/graphics) that educate, entertain, and inspire the target audience. - Research and utilize relevant hashtags to increase discoverability. - Craft compelling captions that drive engagement and conversions. - Develop a call-to-action (CTA) strategy to encourage viewers to visit the landing page for the free lead magnet. - Track and analyze key performance indicators (KPIs) to measure success and optimize content strategy. Deliverables: - Content calendar with theme breakdowns, post ideas, and posting schedule. - Sample captions and hashtags for various post types (Reels, static posts). - Ongoing creation of high-quality Instagram Reels and static posts. - Monthly reports with KPI analysis and recommendations for improvement. Skills & Experience: - Proven experience developing and executing social media content strategies, specifically for Instagram. - In-depth knowledge of current Instagram trends and best practices (Reels, Stories, etc.). - Strong understanding of content marketing principles and the ability to create audience-centric content. - Excellent copywriting and storytelling skills to craft engaging captions. - Experience with social media analytics tools and data analysis. - Familiarity with women's health and wellness topics, particularly foot health, is a plus. Project Timeline & Rates: - This is an ongoing project with a flexible schedule. We are open to discussing hourly rates or project-based pricing.
5 days ago28 proposalsRemoteSeeking a Social Media Manager for Jewellery Brand
We are a jewellery brand aiming to expand our digital footprint. We are looking for a skilled Social Media Manager to take the helm of our Instagram, Facebook, and Pinterest accounts, and to launch our presence on TikTok. Responsibilities: - Develop, implement, and manage our social media strategy to align with business goals. - Manage and oversee social media content for Instagram, Facebook, Pinterest, and TikTok. - Measure the success of every social media campaign, and adjust strategies accordingly. - Use social media marketing tools to create visually appealing graphics and posts. - Monitor SEO and user engagement and suggest content optimisation. - Communicate with industry professionals via social media to create a strong network. - Onboard our brand on TikTok and develop strategies tailored to the platform's unique audience. - Support and help to drive our influencer marketing initiatives, from strategy to execution. Requirements: - A proven work experience as a Social Media Manager or similar role. - Excellent knowledge of Instagram, Facebook, Pinterest, and TikTok. - Experience with high-end brands in the fashion and jewellery industry is crucial. - Strong understanding of social media KPIs, Google Analytics, and SEO. - Excellent multitasking skills, able to manage multiple social media platforms simultaneously. - Outstanding copywriting skills. - Ability to deliver creative content (text, image, and video). - Familiarity with web design and publishing. - Strong analytical, organisational, and time-management skills. - Excellent communication skills and ability to interact with both consumers and influencers.
5 days ago49 proposalsRemoteContent Creator & Social Media Manager for Moda Outdoor Living
Are you a creative powerhouse with a passion for crafting engaging content and captivating visual designs? Moda Outdoor Living, a premier construction company, is seeking a talented Content Creator & Social Media Manager with expertise in Instagram and media design to join our team. If you're ready to make a splash in the digital world and elevate our brand presence, we want to hear from you! Responsibilities: Develop and implement a dynamic content strategy tailored to our target audience and brand identity, with a primary focus on Instagram. Create high-quality, visually stunning content including photos, videos, graphics, and stories that showcase our construction projects, designs, and outdoor living spaces. Manage all aspects of our Instagram account, including content planning, posting, engagement, and community management to drive growth and increase brand awareness. Collaborate with the marketing team to align social media efforts with overall marketing objectives and campaigns. Monitor social media trends, audience preferences, and industry developments to identify new opportunities for content and engagement. Utilize analytics tools to track and analyze performance metrics, and leverage insights to optimize content strategy and drive results. Requirements: Proven experience in content creation and social media management, with a focus on Instagram. Strong visual storytelling skills and a keen eye for design aesthetics. Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, etc.). Excellent written and verbal communication skills, with the ability to craft compelling copy and captions. Knowledge of social media best practices, algorithms, and trends. Detail-oriented and highly organized, with the ability to manage multiple projects and deadlines effectively. Passion for outdoor living, construction, and design is a plus. Benefits: Competitive salary commensurate with experience. Opportunity to work with a dynamic and passionate team in a fast-paced environment. Flexible work arrangements, including remote work options. Potential for professional growth and advancement within the company. Access to resources and tools to support your creativity and career development. If you're ready to showcase your creativity and drive results in the world of social media, Moda Outdoor Living wants to hear from you! To apply, please submit your resume, portfolio showcasing your content creation and design work, and a cover letter outlining your relevant experience and why you're the perfect fit for this role to [Your Contact Information]. Join us in transforming outdoor spaces and creating unforgettable experiences for our clients!
7 days ago24 proposalsRemoteGaming Fanatics
I am looking to hire an experienced gaming video editor to produce highlight reels from my gameplay sessions. As an avid gamer with a strong passion for a variety of gaming genres and styles, I love sharing my favorite gaming moments and experiences with others. My goal is to kickstart a YouTube channel focused on gameplay walkthroughs, reviews and commentary on the latest triple A titles across multiple platforms. I regularly capture gameplay using high quality recording equipment and am seeking assistance in selecting the most exciting and entertaining clips from my sessions to craft polished highlight reels showcasing my skills and adventures for each game. The ideal candidate will have extensive expertise creating neatly packaged and professionally edited gaming montages showcasing gameplay moments, boss battles and other spectacular sequences using software such as Adobe Premiere Pro. Experience working with 1080p and 4K footage is essential. Familiarity with popular gaming titles, mechanics and YouTube commentary style is preferable.
17 days ago10 proposalsRemoteI need to generate leads on linkedin and expand market
We are a creative agency specializing in 3D, 2D animation, and commercial video production for the B2B sector. We have a strong portfolio of work and are looking to expand our presence on social media, specifically LinkedIn and Instagram. We have recently created pages for both platforms, but we need help to generate leads and expand our market. We are seeking a specialist who has a deep understanding of LinkedIn and how to generate leads on the platform. The ideal candidate will have experience in creating engaging content that resonates with our target audience and can help us build a strong presence on LinkedIn. They will also be able to analyze data and optimize our campaigns to achieve maximum results. In addition to LinkedIn, the candidate should also have experience with Instagram marketing and be able to create effective campaigns that drive traffic and engagement. They should be able to analyze data and optimize our Instagram campaigns to achieve maximum results. We are looking for a long-term partnership with someone who is passionate about marketing and who can help us achieve our goals. If you are a marketing expert with a deep understanding of LinkedIn and Instagram, and you are interested in working with us, please submit your proposal.
20 days ago23 proposalsRemoteFacebook ad lead generation expert
We Facebook ads agency, and we primarily focus on the real estate niche. Are you an expert at Facebook lead generation specialist who has experience over 3 years and who can generate highly qualified Leads for the real estate industry? We need your expertise to generate at least 10 highly qualified leads and turn them into paying clients. 1, please provide a few examples of your previous work, so that I may consider if you are suitable for my needs. 2. And Let me know what you charge for a given level of quality. Also, so I know that you’ve read and understood this job post, please start your response with how many years you’ve been doing this. Cheers
20 days ago31 proposalsRemoteCampaign Manager/ Executive (marketing/ media
We are a dynamic advertising team looking for a Junior Campaign Manager to join us. This entry-level role is perfect for recent graduates or individuals new to the media field, offering a fantastic opportunity to grow within the marketing and advertising industry. Key Responsibilities: - Set up and optimize advertising campaigns across various platforms, including Reddit, LinkedIn, and Meta, programmatic & X. - Collaborate on creative setup for campaigns. - Conduct basic analysis and reporting on campaign performance. - Offer recommendations based on campaign data. - Initially, the role is not client-facing, but there is potential to grow into this aspect over time. Qualifications: - No previous experience in campaign management necessary; all relevant skills will be taught. - Any experience or background in social media, media, or marketing is beneficial but not required. - Enthusiasm for learning and progressing within the digital marketing sector. - Excellent work ethic and a proactive attitude. What We Offer: - A flexible, remote working environment. - A clear path for career advancement within the company. - Comprehensive training in all aspects of campaign management, digital marketing, and beyond. - A supportive team that values hard work and creativity. *Scope of Role: The role's scope may expand beyond media campaign management to include broader digital marketing activities. Training will be provided accordingly, ensuring our team members are equipped to handle a variety of marketing tasks. How to Apply: Please submit your resume along with a brief cover letter explaining why you are a good fit for this role and your interest in marketing
18 days ago26 proposalsRemoteopportunity
Looking for a UK based Social Media Manager (Instagram & TikTok)
Join Our Team: Social Media Manager (Instagram & TikTok) - UK Based applicants only. Are you a successful social media manager ready to make a big impact in the fashion e-commerce world? Look no further! We're a fashion brand, and we're on a mission to take our social media and content creation to new heights. This will involve planning, scheduling and posting. OUR GOALS: - Grow our social media presence and foster a thriving community. What We Need: We're on the lookout for a talented freelancer or agency to join our team. Weekly strategy calls and updates are non-negotiable – we're all about collaboration! Requirements: - Proven case studies – show us what you've got! (include in your application) - Experience in social media management (include in your application) If you meet the criteria, we want to hear from you!
21 days ago16 proposalsRemoteReview on Appstore. - your location must be in U.S.
I need someone to install my iOS app from the Appstore, test its functionality, and provide a positive, detailed, user experience-focused review on the Appstore. Preferably 5 stars, but you can also write what could be improved or what you didn't like - Link: https://apps.apple.com/us/app/id1633817095 - your location must be in the U.S. (or US Apple ID) - Platform: iOS language: English - Test the App: Ensure the app is working properly and without any glitches. - Write a Review on the Appstore: Provide a positive review (5 stars) - Send a screenshot of your review on appstore
a month ago6 proposalsRemoteurgent
I NEED SHORT IMPACTFUL VIDEOS MADE FOR USE ON INSTA AND FACEBOOK
This growing brand seeks a skilled video producer to craft short, impactful videos optimized for Instagram and Facebook. With a well-established brand identity and compelling message, they require assistance developing brief, entertaining clips that resonate with their target audiences on visual platforms. Video styles may include stop-motion, timelapses, minimalist illustrations or aesthetically-pleasing B-roll with uplifting music. Clips should be under 15 seconds to suit Instagram restrictions, with longer versions also created for Facebook. The videos will highlight key brand values such as community, inspiration and positivity in an amusing, shareable format. Applicants should have proven experience designing visually-arresting, fast-paced videos that generate engagement across socio media outlets. Strong motion graphic and post-production skills are essential to bring the client's ideas to life within their budgetary constraints. Creativity, efficiency and an eye for viral potential will help take this developing brand's outreach to the next level.
14 days ago28 proposalsRemoteExpires in 16