Customer Experience Projects
Looking for freelance Customer Experience jobs and project work? PeoplePerHour has you covered.
opportunity
Customer Testimonial - Near Crawly
I am in need of a customer video testimonial filming near Crawley Please see previous testimonials as a reference - https://www.youtube.com/watch?v=qu0OtSq-3IQ This will be taking place at the start of 15th May 2024
4 days ago10 proposalsRemoteopportunity
Customer Testimonial - Near Bristol
I am in need of a customer video testimonial filming near Bristol Please see previous testimonials as a reference - https://www.youtube.com/watch?v=qu0OtSq-3IQ This will be taking place at the start of June 2024
4 days ago13 proposalsRemoteCustomer Service Administrator: Expert in Operations.
We are in search of a dedicated freelance customer service administrator to elevate our operations. Your responsibilities will encompass a wide array of critical tasks, including overseeing daily operations, meticulously managing budgets, adeptly coordinating teams, rigorously implementing policies and procedures, proficiently handling administrative tasks, and adeptly communicating with stakeholders. Beyond these core duties, your strategic insights and decision-making prowess will be instrumental in charting our course forward. Please note that this is not an opportunity for outsourcing projects, but rather a freelance hiring position. Remuneration: $21 per hour. ```
5 days ago25 proposalsRemoteExpert with experience in the UK Solar industry
We're a leading marketing and growth agency in the UK, dedicated to leveraging cutting-edge technology to streamline the customer acquisition process for our clients. That's where Go High Level comes in. We're seeking a highly qualified and experienced Go High Level expert to join our team and revolutionise how are clients do business. Role Description: As our Go High Level expert, you'll be at the forefront of our mission to automate and optimise the customer acquisition journey for residential solar companies. Your primary responsibility will be to handle all aspects of Go High Level implementation and management for our clients. This includes creating automated messages, implementing personalised videos from clients, and designing seamless systems to convert leads into sales. Requirements: - Extensive Experience: We're looking for someone with a proven track record of success in leveraging Go High Level to drive results for clients in similar industries. - Technical Proficiency: You should be highly skilled in using Go High Level's features and functionalities to their fullest potential. From setting up automated campaigns to designing custom workflows, you should be able to do it all. - Creativity: We need someone who can think outside the box and come up with innovative strategies to engage leads and nurture them through the sales funnel. - Communication Skills: Clear and effective communication is key. You'll be working closely with our clients to understand their needs and translate them into actionable Go High Level strategies. What We Offer: - Exciting Challenges: Joining our team means taking on exciting challenges and pushing the boundaries of what's possible in residential solar marketing. - Collaborative Environment: You'll be part of a dynamic team of marketing experts who are passionate about driving results for our clients. - Opportunity for Growth: As a rapidly growing agency, there's ample opportunity for professional growth and advancement within our organization. How to Apply: If you're ready to take your Go High Level expertise to the next level and make a real impact in the residential solar industry, we want to hear from you! Please attach your resume and a brief cover letter outlining your relevant experience and why you're the perfect fit for this role.
4 days ago12 proposalsRemoteTelemarketer to telephone schools and education establishments
We are a small company that supplies school uniform accessories like ties, badges and bags. We would like a professional telemarketer with experience to run a campaign to find out from our non-customer base whether the schools on our data are in the market for our products. We will have 2 or 3 leading questions Required to telemarket when schools are in session
2 days ago12 proposalsRemoteopportunity
Accountant with Experience of Capital Allowance Claims
We are a sales and marketing firm who find commercial property owners and package claims for embedded capital allowances claims. You can find us at www.propertytaxrefundcentre.co.uk. We have a JV with a Tax Accountants to process the claims and present them to HMRC. We are now looking for a new JV partners to process these claims. It is a seriously lucrative opportunity for a commercially minded tax accountant who is not bogged down with standard client work. The sales team are based in the West Midlands. We are happy to talk about multiple methods of remuneration.
10 days ago3 proposalsRemoteFreelance Telemarketer required
Company Description Quartix UK is a successful provider of vehicle tracking systems, founded in 2001 by industry professionals. With a customer base of over 20,000 across various sectors, Quartix's online service and unique tracking system has been installed in more than 600,000 vehicles. Our telematics service caters to the needs of both large corporations and owner-managed businesses. Quartix has been recognized with several business and product awards, showcasing their success and innovation in the industry. Role Description This is initially a short-term contract role for a Freelance Telemarketer, with scope for it to become a longer-term contract if proven successful. The Freelance Telemarketer will be responsible for conducting outbound calls from a data list to generate leads and schedule online appointments/demos for the sales team. They will need to effectively communicate with potential customers and provide excellent customer service. Skills • Interpersonal Skills, Communication, and Customer Service skills • Experience in appointment scheduling and conducting outbound calls • Excellent verbal communication skills • Ability to work independently and remotely – daily activity reports are required • Experience in the automotive industry is a plus • Previous telemarketing experience is essential
4 days ago20 proposalsRemoteBusiness Plan 3,6 and 12 months
I seek a seasoned consultant to craft 3, 6, and 12 month business plans for a UK pharmaceutical company's medical sales division. The corporation aims to increase market share among national healthcare providers by targeting key customer accounts and stakeholder organizations. The successful candidate will strategize scalable objectives and tactical initiatives centered on delivering optimal sales volumes through high-impact customer engagements over short, medium, and long-term horizons. Independent research complementing confidential proprietary insights will underpin comprehensive scenario modeling and return-on-investment projections. Creativity, initiative, and commercial acumen are required to devise innovative yet pragmatic pathways for establishing new professional relationships and fortifying existing ones. Strategic account management protocols must factor dynamic policy landscapes and optimize resources. Performance metrics will emphasize quality of customer experience as well as units sold. A preliminary brief outlining high-priority customer accounts and therapeutic categories will be provided upon project commencement. The finished plans should outline subscriber value propositions, activity timelines, and success metrics for periodic review. The consultant will own full end-to-end delivery within 48 hours of project award to suit the client's expedited timeframe. Relevant industry experience, strong presentation skills, and ability to distill complex concepts are preferred qualifications.
a day ago5 proposalsRemoteCustomer Service Specialist needed- $21/hr
I'm seeking a professional freelance customer service specialist to join our dynamic team. As a vital member, your primary responsibilities will revolve around promptly responding to inquiries and efficiently resolving issues across multiple communication channels, including phone, email, and chat. Your expertise will be instrumental in guiding and assisting customers with product or service-related inquiries, ensuring their satisfaction and fostering loyalty. Moreover, you will be entrusted with providing comprehensive information about our products or services to enhance customer experience and drive sales. Please note that this is not an opportunity for outsourcing projects; rather, we are seeking an individual to join us on a freelance basis. Compensation for this role is set at $21 per hour. If you are passionate about delivering exceptional customer service and possess the requisite skills, we invite you to apply and become an integral part of our team.
13 days ago32 proposalsRemoteFlutter developer with PHP experience
We are seeking a skilled Flutter developer with experience in PHP to assist in editing a mobile application, addressing existing issues, and preparing it for deployment. The successful candidate will be responsible for debugging, implementing enhancements, and ensuring seamless functionality across both iOS and Android platforms. Additionally, proficiency in building IPA and APK files and uploading them to TestFlight and Google Play is required. Responsibilities: Collaborate with the development team to identify and rectify bugs and performance issues within the Flutter application. Modify existing codebase to implement new features and improve app functionality. Utilize PHP skills to integrate backend services and databases with the mobile application. Generate IPA and APK files and conduct thorough testing to ensure compatibility and stability. Upload finalized builds to TestFlight for iOS and Google Play for Android distribution. Requirements: Proven experience in Flutter development, with a strong portfolio of mobile applications. Proficiency in PHP programming language for backend integration. Solid understanding of mobile app development lifecycle, including debugging, testing, and deployment. Familiarity with generating IPA and APK files and deploying them to TestFlight and Google Play. Excellent problem-solving skills and attention to detail. Preferred Qualifications: Experience with version control systems such as Git. Knowledge of RESTful APIs and web services. Ability to work efficiently both independently and as part of a team. Strong communication skills and a collaborative mindset. If you meet the requirements above and are eager to contribute to the enhancement of our mobile application, please submit your resume and portfolio for consideration. We look forward to welcoming you to our team!
21 days ago49 proposalsRemoteopportunity
Support new business to reach students and graduates in the UK
I have recently launched a small UK-based business providing CV, cover letter, and interview preparation services to students and graduates (higher education). I am hoping to work with a freelancer who has marketing experience with this specific audience, a well established network in this field, or both! My primary objectives are to explore strategies for making my company website and Instagram page more visible to this specific audience, and to secure more customers. If you are familiar with this type of customer and have ideas, please get in touch and we will agree a proposal accordingly.
a day ago12 proposalsRemoteCustomer Service Rep: Client Interaction & Workflow Optimization
I'm hiring a freelance customer service representative to join my team. Responsibilities include managing client communications, booking meetings, optimizing workflows, and ensuring high-quality service delivery to achieve business objectives. Responsibilities: - Respond to client messages and calls promptly and professionally - Schedule and coordinate online meetings efficiently - Streamline workflow processes to enhance productivity - Deliver exceptional service to clients to meet organizational goals Requirements: - Excellent written and verbal communication skills - Strong organizational and multitasking abilities - Proficiency in communication tools and software - Problem-solving skills and attention to detail - Previous experience in customer service or related roles preferred I'm offering a competitive rate of $21 per hour for this freelance position.
14 days ago32 proposalsRemoteExpert Sales Support
Expert sales support is required to support our sales team. Must be available UK hours Monday to Saturday 2pm-9pm. Must have prior customer support experience and clear British or American accent. must be hard working and reliable.
17 days ago11 proposalsRemoteWoocommerce sign up form.
I need a form on Woocommerce that captures certain information, then charges £35 to the customer and sends us the data. It also needs to not allow under 18's to complete the form.
4 days ago36 proposalsRemoteopportunity
Company profile for a barbershop in a 5 star hotel
Dear, I want to have a company profile consisting of the following: Prepare a Cover Page: Ensure it includes the company logo, company name, contact information, and the date of submission. Write an Executive Summary: Provide a succinct overview highlighting the business concept, core services, and unique selling points. Detail the Company Overview: Describe the business structure, history, and mission. List Services Offered: Clearly itemize the services to be offered at the barbershop, emphasizing premium and exclusive offerings suited for a luxury clientele. Profile the Management Team: Include short information of the recruitment profiles of team members, focusing on their industry experience, expertise, and qualifications. Conduct and Present Market Analysis: Analyze the hotel's clientele and detail how the offered services meet their preferences and needs. Outline the Operational Strategy: Describe client experience plans (booking platform), customer service policies, and proposed hours of operation. Develop a Marketing and Sales Strategy: Explain strategies for customer attraction and retention, particularly leveraging the hotel’s existing client base. Include price list Please include references of previous work, expected timeline to submit
8 days ago17 proposalsRemoteProfessional freelance translators with experience in trading
We are looking for professional freelance translators with experience in the trading and cryptocurrency industries to work with us on a project basis. If you know the trading industry well and you know how to translate from English to any of the languages below (so that a professional trader will understand and relate to your copy), please contact me. 1. SV 2. ES 3. DE 4. IT 5. PT 6. JA 7. NO 8. CN 9. ZH 10. FIL 11. FR 12. MS 13. TH 14. VI
a month ago31 proposalsRemoteSAP Process Engineer for Logistics area at TKE - Spain
Keil Business Solutions GmbH is an innovative Google reseller and IT service provider. For a customer project we are currently looking for a Senior SAP Process Engineer/Business consultant for Logistics area at TKE (f/m/d) - Spain Tasks: • Customer business consulting role • Develop process concepts and define detailed processes. • Work together with business functions to define requirements and align process concepts. • Drive process automation. • Align process concepts with SAP/IT team. • Work closely with SAP/IT colleagues to steer implementation. • Act as bridge between business functions and IT/SAP. • Monitor process execution during ramp-up/until stable and control process stability. • Detail process definition of logistics (incl. product planning, warehouse management, material management, etc.) • Definition, rollout and troubleshooting of processes w/ operational colleagues. Skills: • Deep SAP Logistics knowledge and experience in area of business consulting and process engineering • Customer oriented • Very strong process-thinking skills • Proficient/fluent English and Spanish skills • Pragmatic and solution-oriented way of working • Ability to work independently and in a structured way • Ideally some TKE experience and knowledge of best practices / state-of-the-art processes Start: ASAP End: 31.12.2024 + extension (at least until 31.12.2025) Utilization: 100% Location: remote and 50-60% on-site in Mostoles (next to Madrid, Spain) Project languages: Spanish and English If you are interested, please send us your profile (ideally in Word format).
10 days ago11 proposalsRemoteLead Generation Partners
Job summary / objective: eyeora XR is looking for the right candidate to provide sales and marketing support in building a pipeline of leads to meet business plans, quotas and company objectives. Responsible for designing awareness/ad campaigns and generating leads through phone calls, social media and emails. Responsibilities & duties: • Research, track, maintain and update leads • Make outgoing calls to develop new business • Contact prospects to qualify leads • Direct email marketing to key clients and prospects • Research and maintain lead generation database • Conduct customer research • Conduct client or market surveys to obtain information about potential leads • Participate in the preparation of proposals and / or sales presentations • Provide accurate and timely information to management • Develop a strong knowledge of the company’s products and services in order to facilitate the sales process Skills / attributes required: • Excellent English communication (verbal and written) • Experience with cold calling • Experience with research and maintaining databases • Proficient in MS Office including Word, Excel, and Outlook • Experience in using CRM • Strong project and time management skills • Experience working with Western companies (preferred) Qualifications / experience required: • Bachelor’s degree in Marketing or Business Administration • 1-2-year(s) experience in Lead Generation
5 days ago15 proposalsRemoteAmazon Account Manager (WORK EXPERIENCE WITH AMAZON REQUIRED)
Company Overview ChannelClan is a dynamic and rapidly growing e-commerce company specializing in Amazon sales. We pride ourselves on delivering high-quality products and exceptional customer service to our clients. As we continue to expand our online presence, we are seeking a dedicated and experienced Amazon Account Manager to join our team. Job Description The Amazon Account Manager will be responsible for overseeing and optimizing our presence on the Amazon platform. This individual will play a critical role in driving sales, managing inventory, and enhancing our brand visibility on Amazon. The ideal candidate will have a strong understanding of e-commerce best practices, excellent communication skills, and a proven track record of success in managing Amazon accounts. Key Responsibilities - Manage all aspects of our Amazon seller account, including product listings, inventory management, pricing strategies, and promotions. - Monitor and analyze sales performance, traffic metrics, and customer feedback to identify opportunities for growth and improvement. - Keen eye for administrative processes, e.g., inventory management and reimbursement management of lost and damaged FBA stock. - Co-develop and implement strategies to increase product visibility, drive traffic, and improve conversion rates on Amazon. - Assist optimizing product listings with compelling copy, high-quality images, and relevant keywords to enhance search visibility and attract customers. - Stay up-to-date on Amazon’s policies, guidelines, and algorithms to ensure compliance and maximize performance. - Collaborate with cross-functional teams, including marketing, sales, and operations, to align Amazon strategies with overall business objectives. - Respond promptly to customer inquiries, feedback, and reviews on Amazon to maintain a positive brand image and customer satisfaction. - Conduct competitive analysis and market research to identify trends, opportunities, and potential threats in the e-commerce landscape. - Work closely with third-party vendors, suppliers, and logistics partners to ensure smooth operations and timely fulfillment of orders. - Generate regular reports and insights on Amazon performance, including sales trends, inventory levels, and key metrics, to senior management. Qualifications - Bachelor’s degree in business, marketing, e-commerce, or related field. - Proven experience managing Amazon seller accounts and driving sales growth in an e-commerce environment. - Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions. - Excellent written and verbal communication skills, with the ability to effectively communicate with internal teams and external partners. - Detail-oriented with strong organizational and project management skills. - Proficiency in Microsoft Excel and other data analysis tools. - Knowledge of Amazon Seller Central and e-commerce analytics tools (e.g., Helium10) is required. - Knowledge of Amazon Vendor Central is a plus, or willingness to learn to use this platform. - Ability to thrive in a fast-paced, entrepreneurial environment and adapt to changing priorities.
18 days ago23 proposalsRemotePHP Developer with AWS Experience
In order to handle bounces and complaints, we have recently implemented for our Amazon SES the following: a) A script for Handling Bounces and Complaints. b) We have also set up the SQS / SNS and implemented PHP script for checking the SQS topic in case of high bounces /complaints rate and in that case send an email / text. c) In addition, we have also setup a cron for running the script. We noticed that there have been Bounces and Complaints again. Now we require PHP developer, preferably with Laravel 7.x experience & AWS experience to check why the above solution + automatic email block solutions haven’t worked and what we can do to address this issue.
a month ago24 proposalsRemote