Customer Experience Projects
Looking for freelance Customer Experience jobs and project work? PeoplePerHour has you covered.
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Seeking Expert PR Journalist for Viral Media Exposure UK/USA
Are you a master storyteller with a talent for landing headlines? Our agency caters to a diverse and prestigious client base, and we are on the hunt for a seasoned PR Specialist/Journalist with a strong track record in securing viral coverage and organic media placements in the UK and USA. This role demands someone with solid relationships with editors and reporters, capable of crafting and pitching stories that align with the rigorous standards of top media platforms. Responsibilities: Develop story angles that resonate with major media outlets, leveraging your understanding of their editorial standards. Utilize your network of media contacts to secure high-impact, organic placements for our clients. Create compelling PR materials, including press releases and pitches, tailored to each platform's unique audience. Collaborate with our team to align media strategies with broader marketing objectives, ensuring a unified brand message. Stay abreast of media trends to guide our strategic direction and maximize media opportunities. Requirements: Minimum of 3 years of experience in journalism or PR, with demonstrated success in media placements. Established network of contacts in the media industry across the UK and USA. Exceptional writing and storytelling skills, with a portfolio that showcases your ability to capture and engage audiences. Proven ability to work under pressure and adapt to dynamic environments. Familiarity with PR tools and digital media strategies. What We Offer: A dynamic agency environment that fosters creativity and growth. Competitive freelance rates with uncapped income potential through mutually beneficial partnerships. The opportunity to work with a diverse array of high-profile clients, enhancing your portfolio and professional network. Flexible working conditions aimed at fostering long-term relationships with top-tier media professionals. Application: Interested candidates should submit a resume, cover letter detailing your suitability for the role, and at least two examples of successful media placements. Join us in driving impactful media exposure and creating stories that resonate across the globe!
opportunity
B2B Lead Generation Sales of digital marketing services in US
We are looking for a professional who can effectively sell digital marketing services and attract new clients. The ideal candidate should be well-versed in various digital marketing strategies and techniques and be able to communicate the value of our services to potential clients. Responsibilities include identifying potential clients, presenting our services in a compelling manner and closing deals. This role requires excellent communication and negotiation skills and proven sales experience. Required Skills: - Sales and negotiation - Knowledge of digital marketing - Customer engagement - Communication - Presentation skills Payment procedure: Payments are broken down and linked to Key Performance Indicators (KPIs): - Number of potential clients attracted within 10 days. Min/Max [insert target number] - CRO – increase the percentage of visitors who complete the desired action (Payment/Contract) within 10 days. Min/Max [insert target percentage] - Collecting a lead database within 10 days. Min/Max [insert target number] . - Conversion rate: maintaining the conversion rate from leads to closed deals within 10 days. Min/Max [insert target percentage] - Customer Acquisition Cost (CAC): A division of the marketing and sales costs incurred to acquire a customer over a 10-day period. Min/Max [insert target percentage] - Return on Investment (ROI) is the ratio of income to the total cost/effort within 10 days. Min/Max [insert target percentage] We value your time and ours, so we'd love it if you answered our questions clearly and uncluttered! We are looking for a specialist for long-term cooperation, so the question of payment for services will be discussed personally with you. We are also ready to provide you with recommendations and a test task to evaluate your skills. If you are ready, let us know and we will send them. If you have a passion for digital marketing and the ability to sell, we'd love to hear from you! If you have any questions or require further information, do not hesitate to contact us. We look forward to your response!
12 days ago10 proposalsRemoteAttention: Experienced Virtual Assistants
Are you a highly organized and detail-oriented individual with the experience of work as Virtual Assistant? We are a fast-growing Virtual Assistant Company, dedicated to providing top-notch virtual assistant services to our clients worldwide. I’m looking for experienced virtual assistants who are proficient in administrative tasks, communication management, and project coordination. The ideal candidate should be adept at managing calendars, handling emails, scheduling appointments, and providing exceptional customer service. To apply please: 1. Provide a few examples of your work 2. Let me know what you charge for a given level of quality Also, so I know that you’ve read and understood this job post, please start off your response with how many years you’ve been doing this for. Smile,
18 days ago25 proposalsRemoteopportunity
Exciting change would like to introduce to my website
so on my website i currently offer over 200 products but some of the products are exactly the same but one is cheaper then the other & i want customer to know about these so if they are looking at a more expensive option i would like to just put a little box saying something like Lower Cost Product! Avaliable & then put a litle button under that saying View Product Now but inbetween LOwer Cost Product & View Product Now just put a little bit if text in the middle explaining why it is cheaper
12 days ago41 proposalsRemoteTravel Blogging
We are looking for writers who have first hand experience in the following destinations: Ecuador Galapagos Islands Peru Bolivia Salar de Uyuni Argentina El Chalten Ushuaia Chile Torres del Paine Atacama Desert The Amazon (cruise based prefered) Iquitos Pacaya Samiria Manaus January Park Coca Yasuni Colombia Costa Rica Yacht Charters Antarctica The Arctic We are willing to be open on topics. It is for an ongoing travel blog. Must be related to the destinations above, first hand experiences that relate how to visit or just inspiration, round ups, listicles (with personal experiences), interviews to hotel owners and cruise staff, videos - we prefer luxury options. Big preference for writers who have social proof of travels and are willing to be regular contributors and can link to their profiles. Possibility of hosting the better writers on trips.
2 days ago13 proposalsRemoteopportunity
Deliver our application in a Wordpress Plugin.
A bespoke WordPress plugin is required to encapsulate an existing automation application, enabling it to be distributed and monetized through official channels. The plugin must integrate the full functionality of the preexisting software, abstracting it as a user-friendly extension accessible via the WordPress admin dashboard. Applicants should demonstrate past experience developing custom plugins, proficiency with PHP and an understanding of WordPress APIs. Strong object-oriented programming skills and diligence ensuring seamless third-party compatibility are essential. The aims are to leverage WordPress' vast ecosystem to expand the software's customer base while maintaining a polished, supported offering respecting WordPress' philosophies. Candidates will integrate an established application to broaden its commercial prospects via a reputable distribution method.
15 days ago35 proposalsRemotePaxful Crypto Account API Integration for online status
I need a website developer skilled in API integration. This project requires activating an API in my Paxful crypto account, with the aim of keeping me online around the clock. Key Responsibilities: - Integrate an API to maintain a constant 'Online' status on the account Skills and Experience: - Strong understanding of API integration - Experience with cryptocurrency platforms, specifically Paxful - Web development expertise
2 days ago8 proposalsRemoteWebsite Tidy-Up
I am looking for someone professional to go over my website in full detail with a careful eye. I am looking for advice on changing the colour scheme to suit the brand/trade that we offer. Also, I am missing out on opportunities where the bounce rate is high on certain pages, so I would want something added like pop-ups to grab the visitor's attention to make the customer make the call to us or fill in the form, maybe some sort of offer? I can provide the analytics if required. Also, I would like my logo slightly rebranded if possible. In a nutshell, I am getting a lot of hits but need the enquiry take-up to be much higher. My only prerequisite for the seller is to be based in the UK due to the time zone and be 100% conversant in British English. Best regards, Chris
4 days ago23 proposalsRemoteE-Commerce Web Developer for Tour Packages
I need an experienced web developer who can envision and create an e-commerce platform primarily for selling tour packages. A key feature of this website will need to be a booking and reservation system. Skills and experience required: - Proven expertise in developing e-commerce websites, ideally with examples of those specifically selling services or experiences rather than physical or digital products - Ability to integrate a secure, user-friendly booking and reservation system - Strong understanding of user experience to ensure smooth navigation for customers. Your previous experience in the travel and tourism sector will be highly regarded because this project requires a good understanding of how customers want to browse and book tour packages.
6 days ago26 proposalsRemoteSeeking app developer for our app task
We are seeking a skilled Android app developer to assist us in publishing our app on the Google Play Console. The ideal candidate will have experience with Android app development and a strong understanding of the Google Play Store's publishing guidelines and requirements. **Responsibilities:** - Ensure the app meets all necessary requirements for publishing on the Google Play Store. - Optimize the app for performance and user experience. - Address any issues or bugs that arise during the publishing process. - Collaborate with our team to implement any necessary changes or updates. **Requirements:** - Proven experience developing and publishing Android apps on the Google Play Store. - Proficiency in Java, Kotlin, or other relevant programming languages. - Familiarity with Google Play Console and its submission process. - Strong attention to detail and problem-solving skills. - Excellent communication and collaboration abilities. **Bonus Skills:** - Experience with app monetization strategies and implementation. - Knowledge of Android design principles and best practices. - Familiarity with Firebase or other backend services. If you are a talented Android app developer looking to contribute to the success of our app on the Google Play Store, we would love to hear from you! Please provide examples of your previous work and any relevant experience. --- Feel free to adjust any details or requirements to better fit your specific needs!
2 days ago7 proposalsRemoteOnline content writer and virtual assistant needed
I'm seeking a skilled individual who can assist with content writing and virtual assistance tasks. Content Writing: - You will be responsible for creating engaging and professional content for my website. Your writing should be clear, concise, and tailored to my target audience. Virtual Assistance: - You will also handle my email management and social media management. This includes sorting and responding to emails promptly and maintaining an active and engaging social media presence. Ideal Skills & Experience: - Proven experience in content writing, preferably for websites - Strong command of the English language - Prior experience in virtual assistance, particularly email and social media management - Excellent time management and organizational skills to juggle the responsibilities of both roles If you think you have the capabilities and skills to tackle both these roles, please get in touch
a day ago22 proposalsRemoteShopify Store Traffic Redirection Specialist
I'm in need of a skilled Shopify developer to ensure that our UK/Europe traffic is directed to our UK store on the platform. The primary objective of this redirection is to optimize the shopping experience for these visitors by providing them with prices in their local currency. Key Responsibilities: - Develop a solution that automatically redirects traffic from the UK/Europe to our UK store based on the visitor's location. - Implement this redirection with the aim of optimizing for local currencies. Ideal Skills and Experience: - Proven experience with Shopify development. - Familiarity with geolocation-based redirections. - Previous work on currency optimization within an e-commerce context.
5 days ago18 proposalsRemoteopportunity
Developer Needed for CRM Integration Between Close and Reapit
We are a UK-based estate agency seeking an experienced developer to facilitate seamless integration between two Customer Relationship Management (CRM) systems we use: Close and Reapit. Our sales team utilizes Close CRM at the top of our sales funnel, while our fulfilment team employs Reapit for post-sale customer management and service fulfilment. The primary goal of this integration is to automate data flow between the two systems, ensuring data consistency and streamlining our sales and fulfilment processes. Detailed documentation for both CRMs’ APIs is available and will be essential for the integration development: Reapit Foundations: https://foundations-documentation.reapit.cloud/ Close CRM Developers: https://developer.close.com/ Example Key Integration Features: Opportunity Management: Automatically create a property and vendor record in Reapit when an opportunity is marked as won in Close. Synchronizing Notes: Ensure that contact notes added in either CRM are reflected in the other to maintain comprehensive records across platforms. Status Updates: Update the status of opportunities in Close in accordance with the property status changes in Reapit (e.g., from 'For Sale' to 'Sold Subject to Contract'). Automated Contact Synchronization: Sync new contacts between CRMs to ensure both systems have up-to-date customer information. Task and Activity Tracking: If a task or activity is marked as completed in one CRM, reflect this in the corresponding task or activity in the other CRM. Reporting and Alerts: Generate alerts for significant events or milestones reached in either CRM to ensure all team members are informed in real time. Requirements: Proven experience in CRM integration, especially with Close and Reapit. Strong understanding of RESTful API design and development. Ability to work with both CRMs’ documentation to develop a robust integration solution. Excellent problem-solving skills and attention to detail. Ability to communicate effectively in English and provide regular updates on project progress. Project Deliverables: A fully functional integration between Close and Reapit according to the described features. Documentation outlining the integration flow, setup instructions, and any maintenance guidelines. A brief training session for our team to understand how to manage and make the best use of the integration. Interested candidates, please submit your proposal including your experience with similar projects, your approach to this project, and an estimated timeline and budget. References or case studies of past work are highly appreciated.
19 days ago24 proposalsRemoteSocial Media Management (VERY PRIOFICIENT ENGLISH SPEAKERS ONLY)
I need someone adept at managing multiple social media platforms and advertisements for our online Media Company called RM MEDIA, we want someone creative, not someone who does the same thing as everybody else, we want someone that takes pride in what they do and want to grow with us. specifically Facebook, Instagram, and Tiktok. Your role will also involve editing videos and images, incorporating cropping, adding filters, and overlaying text. All videos to be edited will be in MP4 format and available in both horizontal and vertical format for different platforms. Our insta page is @rmmediaco check it before reaching out please. The pay will be on a monthly basis and additional commissions per campaign are an option. Key Tasks: - Manage and update Facebook, Instagram, and Tiktok accounts. - Manage our Advertisement creatives and budgets - Edit and enhance videos/images using cropping, filters, and text overlay. Ideal Skills and Experience: - Proven experience in social media management across multiple platforms - Proficiency with MP4 video editing, including cropping, filtering, and text overlays - An eye for aesthetics and engaging visuals - Strong understanding of social media trends & audience engagement strategies - 3D product animation experience, experience in video commercials.
a day ago17 proposalsRemoteAsking Clients for Feedback and Google Reviews
I seek an experienced digital marketer to boost online presence and credibility for a professional services firm based in the London. The goal is to obtain 5 high-quality Google reviews per month highlighting the company's excellent customer service, professional expertise and reliability. The selected freelancer will be required to speak to our clients and send them links via emails and text messages to visit online google listings to gain familiar understanding of service offerings and to posting reviews.
7 days ago13 proposalsRemoteShopify Store Developer for Hair and Beauty
We are looking for a skilled Shopify store developer who specializes in hair and beauty products. You will be responsible for building a visually appealing and user-friendly Shopify store that showcases our range of hair and beauty products. The ideal candidate should be experienced in customizing Shopify themes and have a good understanding of e-commerce best practices. Responsibilities: - Design and develop a Shopify store dedicated to hair and beauty - Customize Shopify themes to match our branding - Optimize the store for SEO and improve the user experience - Integrate secure payment gateways and set up shipping options - Ensure the store is responsive and works well across different devices Requirements: - Proven experience in building Shopify stores, particularly in the hair and beauty industry - Strong knowledge of Shopify Liquid, HTML, CSS, and JavaScript - Familiarity with SEO best practices and on-page optimization - Experience with integrating payment gateways and setting up shipping options - Ability to work independently and meet project deadlines If you have the skills and experience we're looking for, please submit your portfolio showcasing your Shopify development work, along with your rate and estimated timeframe for completing the project.
2 days ago24 proposalsRemoteopportunity
Sales Agent needed for sustainable gift company
We need someone to help make wholesale orders. Pre pandemic we had a 100% reorder rate, were stocked in 7 countries, including 14 Virgin Mega Stores in UAE. We sell sustainable products including reusable makeup removers and metal drinking straws. Our branding is colourful and fun. Please see website below: www.dearestfannie.com Sales pack available. We are offering a generous commission rate, based on experience. Please reply with your experience! Thank you!
4 days ago14 proposalsRemoteopportunity
Sales of digital marketing services and client acquisition
We are looking for a professional who can effectively sell digital marketing services and attract new clients. The ideal candidate should be well-versed in various digital marketing strategies and techniques and be able to communicate the value of our services to potential clients. Responsibilities include identifying potential clients, presenting our services in a compelling manner and closing deals. This role requires excellent communication and negotiation skills and proven sales experience. If you have a passion for digital marketing and the ability to sell, we'd love to hear from you! Required Skills: - Sales and negotiation - Knowledge of digital marketing - Customer engagement - Communication - Presentation skills We value your time and ours, so we'd love it if you answered our questions clearly and uncluttered! We are looking for a specialist for long-term cooperation, so the question of payment for services will be discussed personally with you. The vacancy involves a small test assignment.
18 days ago10 proposalsRemoteReview current Adwords Campaign
Review the existing AdWords campaign to identify the reasons behind its ineffectiveness. Thoroughly analyze the campaign structure, keywords, ad copy, landing pages, and conversion tracking to pinpoint areas for improvement. Utilize industry best practices and data-driven insights to optimize the campaign's performance. Conduct keyword research, create targeted ad groups, and write compelling ad copy that resonates with the target audience. Improve the landing pages to enhance user experience and increase conversion rates. Implement conversion tracking and analytics to measure the effectiveness of the campaign's elements. Regularly monitor and adjust the campaign based on performance metrics and customer feedback. Provide comprehensive reports and recommendations to improve the campaign's ROI and achieve the desired marketing objectives.
18 days ago25 proposalsRemoteBank Statement Conversion into Excel
I'm looking for a professional freelancer to convert a 300-line PDF bank statement into an Excel report for reporting purposes. The specific bank statement details that need to be included are Date and Description as well as Debit and Credit amounts. Key Requirements: - Extract date and description details from the bank statement - Extract Debit and Credit amounts from the bank statement - Must have a clear understanding of date formatting in Excel Ideal Skills/Experience: - Must have extensive experience in data entry and Excel - Should have a good understanding of banking terms - Attention to detail is critical - Previous experience in bank statement conversion will be advantageous.
6 days ago81 proposalsRemoteFreelance Client Care Coordinator
I'm in search of a dedicated freelance Client Care Coordinator to enrich my team with exceptional support for my esteemed clientele. As a vital member, you'll be instrumental in ensuring seamless client experiences. Your responsibilities will include responding to client messages and calls, booking online meetings, and ensuring efficient workflow processes. promptly responding to client inquiries, coordinating virtual fittings and consultations, and refining operational workflows to elevate client satisfaction. Moreover, you'll contribute significantly to our pursuit of excellence in the fashion domain. Compensation will be provided at a rate of $20 per hour. Key Responsibilities: -- Responding promptly and professionally to client messages and calls. -- Booking and managing online meetings with clients. -- Provide prompt and professional responses to client inquiries and requests. -- Coordinate and manage virtual fittings and consultations with clients. -- Streamline workflow processes to optimize productivity and enhance client satisfaction. -- Deliver superior customer service by addressing client needs effectively and empathetically. -- Collaborate with internal teams to achieve organizational objectives within the fashion industry. If you are detail-oriented, possess excellent communication skills, and are committed to providing exceptional customer service, i encourage you to apply for this freelance position.
21 days ago19 proposalsRemote