Type Projects

Edit 6 Real Estate Videos

I am looking for an experienced video editor to edit 6 real estate videos, each around 90 seconds long. SAMPLE VIDEO https://www.facebook.com/reel/1290158776540805 This is a paid test project. If the work is a good fit, this can turn into consistent weekly editing work for the same type of real estate videos. All assets will be provided, including: Raw video footage Music/song Graphics Storyboard Any notes or brand direction needed The project will be managed through Frame.io, where the footage and assets will be uploaded. I will provide feedback there as well. I expect 1 round of revisions after the first draft is delivered. What I Need Each video should be edited in a clean, polished real estate style, with good pacing, smooth transitions, music timing, and attention to detail. The final videos should feel professional and ready to post online. Deliverables 6 edited real estate videos Each video approximately 90 seconds long Final export in high-quality MP4 format 1 round of revisions included Final delivery required within 48 hours of receiving all assets Ideal Candidate I am looking for someone who: Has experience editing real estate, property, lifestyle, or social media videos Can follow a storyboard and brand direction Works well with Frame.io Can deliver on time Communicates clearly Is interested in ongoing weekly work if the test project goes well To Apply Please send: Examples of similar real estate or property videos you have edited Your availability for a 48-hour turnaround Your fixed price for editing all 6 videos Confirmation that 1 round of revisions is included Looking forward to finding someone reliable for ongoing weekly work.

Corporate Solicitor - Pre-Seed Tech Startup

What we're building: Pre-seed digital health tech startup. UK-incorporated (imminent), with an independent investor committing capital in tranches. We're planning a UAE flip at Milestone 5 (Year 2), but keeping UK subsidiary + options scheme intact post-flip. What we need from you (starting now): 1. Incorporation (Weeks 1–2, urgent) — Companies House filing, baseline structure, entity sign-off 2. Founder documentation - Founder vesting deeds (for two co-founders, clawing back vesting from May 2024) - IP assignment deed (everything we've built before company exists transfers to the company) 3. Equity restructuring — we have three existing contractor agreements that need replacement with cleaner equity framework 4. Options scheme design — unapproved options (not EMI): - Strike price & valuation methodology - Growth shares for one team member - S.431 election support (HMRC filing within 14 days of share issue) 5. Investor structure — withholding tax, tranche documentation, milestone drawdown mechanics 6. UAE flip roadmap (Milestone 5) — don't execute yet, but map it now: - DIFC vs. ADGM vs. DMCC entity type - Controlled Foreign Company (CFC) implications - UK subsidiary retention strategy Who you're working with: - Two co-founders - Contractor CTO, clinical advisor, legal advisor (all taking equity) - One independent investor, UAE-based - External accountant (TBD) Your background (must have): ✓ 5+ years advising pre-seed/Series A startups (not corporate M&A) ✓ Deep expertise in founder agreements, vesting, equity schemes ✓ HMRC S.431 elections and shareholder agreement experience ✓ UK options law (unapproved schemes, growth shares) ✓ IR35 awareness (contractor equity holders) ✓ UAE entity familiarity (DIFC/ADGM at minimum; DMCC research willing) ✓ Can turn around quality work fast (weeks 1–2 is urgent) Your style: - Plain English (we work lean, no jargon) - Proactive (flag risks early, suggest solutions) - Written-first communication (we're async) - Comfortable pushing back on founder assumptions Red flags for us: - "I'll need to research this" on founder vesting or S.431 - Generalist solicitor dabbling in startup work - Slow turnaround or unavailable for 2-week sprint - Template-heavy approach How to apply: Tell us: 1. Your last 2 startup clients you've incorporated (stage, equity type, complexity) 2. One time you structured an options scheme (growth shares, unapproved, or similar) 3. Any UAE entity work you've done 4. Availability: Can you commit to weeks 1–2 urgently? When can you start?

Magazine Designer for Business Magazine

I am looking for an experienced magazine layout designer to create the first edition of the Mum Mode magazine, a business and lifestyle publication featuring mums, business owners and specialists. We already have the brand identity and design templates prepared, so this is not a project that requires a completely new creative direction. The main task is to follow the existing templates, organise the supplied content and turn everything into a polished, consistent and professional magazine. The September edition is expected to include approximately 40 business and specialist features, including directory listings, business spotlights and premium full-page features. The project will include * Following our existing magazine templates and visual style * Professionally laying out all supplied content * Formatting business names, stories, services, images and contact details * Creating consistency across all pages * Improving spacing, alignment, typography and overall presentation * Lightly refining supplied copy where needed * Designing the contents, introduction and closing pages in line with the existing style * Preparing individual feature mock-ups for approval * Making agreed revisions * Supplying a digital PDF * Supplying a print-ready PDF with correct bleed, margins and image resolution * Providing the editable source file at completion What I will provide * Existing magazine design templates * Mum Mode logo, fonts and brand colours * Business information and written content * Logos, photographs and contact details * Clear examples of how each feature type should look * Guidance on the page order and overall structure Ideal freelancer You should have experience in: * Magazine, brochure or editorial layout design * Adobe InDesign, Canva Pro or similar software * Working accurately from existing templates * Preparing files for professional printing * Managing multi-page publications * Creating clean, polished and consistent layouts * Proofreading and spotting formatting errors Experience with parenting, wellness, lifestyle or business publications would be beneficial. Timeline * Initial page layouts and templates finalised: as soon as possible * Individual feature mock-ups ready: mid-August * Final magazine completed and print-ready: end of August When applying, please include * Relevant magazine, brochure or catalogue examples * The software you use * Your estimated turnaround time * The number of revisions included * Your total project price * Confirmation that you can supply both editable source files and print-ready PDFs This is primarily a layout and formatting project using existing templates, rather than designing the entire publication from scratch. Please begin your proposal with “Mum Mode Magazine” so I know you have read the full brief.

Social Talent Sourcing Expert

We are looking for a Social Talent Sourcing Expert who can help us find and collect potential candidates from social platforms such as Facebook, Instagram, LinkedIn, Twitter/X, Reddit, and other online communities. The main task is to search for people who match our target profile. We will provide the full details of the type of people we need after we contact you. Responsibilities: * Search for relevant people on Facebook, Instagram, LinkedIn, and other social platforms * Find profiles based on job title, skills, industry, location, experience, and online activity * Collect candidate information in a clear format, such as name, profile link, current role, location, and contact info if available * Identify active and real profiles, not fake or low-quality accounts * Use keywords, hashtags, groups, communities, and advanced search methods to find strong leads * Organize all sourced leads in Google Sheets or Excel * Provide regular updates on progress and sourcing results Requirements: * Experience with social media sourcing or talent sourcing * Strong research skills across Facebook, Instagram, LinkedIn, and other platforms * Good understanding of how to find people through keywords, groups, hashtags, and public profiles * Ability to judge whether a profile is relevant and high quality * Good attention to detail * Ability to work independently and follow instructions * Experience with recruiting, lead generation, or online research is a plus Preferred Skills: * LinkedIn Boolean search * Facebook group research * Instagram hashtag and profile research * Contact finding tools * Google Sheets or Excel * Talent sourcing for contractors, freelancers, or niche roles What We Provide: We will provide clear details about the target people we need to find, including industry, skills, location, job titles, and other requirements after initial contact. To Apply: Please share your previous experience with social talent sourcing and mention which platforms you are strongest at using.

Next.js Developer Needed – Headless WordPress (Vercel Deploy)

Development: Full Stack / Frontend 1. Project Description We're looking for an experienced developer to build a modern, fast-loading website using a decoupled (headless) architecture. This is not a traditional WordPress theme build we want a custom-coded frontend that pulls content from WordPress as a backend CMS only. 2. Tech stack requirements: The frontend should be built in Next.js using the App Router, with server-side rendering for performance and SEO. Styling should use Tailwind CSS (utility-first, no separate handwritten stylesheets). Fonts should be optimized using Next.js's built-in font system (self-hosted Google Fonts, no external font requests). Images need to run through Next.js's built-in image optimization so files are automatically resized/compressed on delivery. The site should be deployed on Vercel. Error/performance monitoring should be set up via Sentry so we get visibility into production issues. On the content side, we want WordPress set up purely as a headless CMS on a separate subdomain used only to manage content (text, images, blog posts, pages, etc.) through the WordPress dashboard, with no public-facing WordPress theme or frontend. The Next.js app should fetch this content via the WordPress REST API or WPGraphQL. 3. What we need from you: Please share examples of past projects where you've built a Next.js frontend decoupled from a headless WordPress backend. Let us know your experience with Tailwind CSS, Vercel deployment, and Sentry integration. We'd also like to understand your typical process for structuring content models in WordPress so they map cleanly to a custom frontend. 4. Project scope: Build a CMS-managed marketing website from an existing Figma design a standard brochure/lead-gen site (WordPress or equivalent), fully editable by our team afterward. Pages/templates: Home (hero, packs preview, process steps, gallery preview, testimonials, Instagram feed, CTA); Pack template (reusable, CMS-addable, with pricing, specs, gallery, FAQ); About; Examples (portfolio gallery); Project template (reusable case-study CMS post type, with gallery and related projects); Terms template (reusable for legal pages); Contact (enquiry form + map); Send an Enquiry (consultation booking form + map); site-wide responsive navigation. Requirements: All content editable via CMS, no dev needed. Pack and Project templates must be repeatable CMS entries. Both forms submit to email/CRM. Fully responsive, matching Figma exactly. Out of scope: No custom API/booking integrations, no custom backend. 5. Deliverables Fully responsive site matching the above stack, deployed and live on Vercel, with WordPress CMS configured and documented for our team to manage content independently going forward. 6. Budget To be agreed --- ** We do not accept spam you must quote "I WANT THIS JOB" at the top of the application

urgent

KeyShot Specialist – Plastic Material & Lighting Setup Expert

PROJECT DESCRIPTION We are an established sports equipment brand looking for a KeyShot expert to help us move a set of product renders from a flat, CAD-preview look to true photographic realism, suitable for front-of-pack hero imagery. This is not a standard production render job. We are specifically looking for someone who can develop and dial in the right material, texture, and lighting settings on one or two sample models, then hand over the complete settings package so our existing rendering supplier can apply the same look across our full product range in their own copy of KeyShot. The product is a small, moulded plastic item with subtle translucency. Getting that material quality right is the crux of the brief. We should also mention that our full product range is already set up and organised within KeyShot. Ideally, whatever material presets and lighting rig are developed through this engagement could be applied across that existing setup without having to rebuild or re-import each product individually. If you have experience structuring KeyShot material libraries and scene rigs in a way that makes them portable and easy to apply at scale, please mention this in your response. We will share full project details, reference images, and the CAD model (STEP format) with the shortlisted candidate under a mutual NDA before work begins. WHAT WE NEED FROM YOU BEFORE WE SHORTLIST Rather than a standard cover letter, please answer the following five questions. Your answers will carry more weight than your portfolio in our decision. Honest, specific answers are far more useful to us than vague ones. 1. Which version of KeyShot do you work in, and how long have you been using it professionally? 2. When rendering a soft, slightly translucent plastic (such as a sports mouthguard, silicone grip, or similar), which material type or shader do you use in KeyShot, and what are the two or three settings you pay most attention to in order to get that quality right? 3. How do you approach lighting a small plastic product for a front-of-pack hero shot? Describe your typical setup, including how you use (or choose not to use) an HDRI environment. 4. Once a look is approved, how would you package your settings so that another KeyShot user on a different machine could replicate the result? What files would you provide, and how would you structure those settings so they could be applied across a pre-existing library of models in KeyShot, rather than being tied to a single scene file? 5. Please share one or two examples of previous work involving plastic, rubber, or similarly translucent materials. Links are fine. BUDGET AND TIMELINE Fixed price preferred. To be agreed once we have shortlisted. This is a focused, bounded piece of work rather than an ongoing contract.

opportunity

Adult Creator Lead Researcher for Direct Fan Messaging App

We are looking for a creator outreach / lead research specialist to help us find adult-friendly content creators for a new direct fan messaging app. The app is built for creators who want to communicate directly with their fans, monetize private conversations, and keep more control over their audience — without fans feeling like they are talking to an agency, bot, or fake operator. We are looking for creators from platforms and communities such as: * OnlyFans * Fansly * Fanvue * Webcam creator communities * Instagram * X/Twitter * TikTok * Reddit creator communities * Link-in-bio creator profiles * Adult-friendly influencer communities Your main task will be to find qualified creators and build a clear lead list. For each creator, we need: * Creator name / handle * Country or language if visible * Platform links * Main social profile * Contact method * Follower count if available * Creator type: OnlyFans, Fansly, webcam, Instagram, etc. * Notes on why they could be a good fit * Whether they seem suitable for direct fan messaging You may also help with outreach using our approved message, but the first priority is high-quality research and lead generation. Important rules: * Only 18+ creators. * No minors or questionable accounts. * No scraping private information. * No fake reviews. * No spam. * No misleading messages. * No pretending to be an independent user. * Respect the rules of every platform, subreddit, group, and community. Ideal candidate: * Experience with influencer research, creator outreach, adult creator recruitment, webcam creator research, or social media lead generation * Comfortable working around adult/NSFW creator communities * Good English * Able to work independently * Able to provide clean daily updates in a spreadsheet * Knowledge of OnlyFans, Fansly, webcam, Reddit, X/Twitter, Instagram, TikTok, Telegram, Discord, or Facebook creator groups is a plus First test milestone: Please quote your price for: * 100 qualified creator leads * 20 relevant communities, groups, forums, or subreddits where creators can be found or researched * 20 manually contacted creators using our approved outreach message * A short report explaining which markets look most promising and why When applying, please answer: 1. Have you done creator or influencer outreach before? 2. Have you worked with adult/NSFW creators before? 3. Which platforms would you use to find creators? 4. Which markets do you know best? USA/UK, Latin America, Romania/Eastern Europe, or other? 5. How many qualified creator leads can you find per day? 6. Can you contact creators manually and track everything in a spreadsheet? 7. Do you understand that we do not want spam, fake reviews, fake testimonials, or rule-breaking outreach? 8. What is your price for the first test milestone?

opportunity

Virtual Technical Assistant (Wix, Sqaurespace , Shopify Expert)

Type: Part-Time / Ongoing Freelance Location: Remote (Global – open to any location) Language Requirement: Native or professional-level fluent English Are you a platform wizard who loves the technical puzzle of building and integrating websites, but would happily never choose a color palette again? If so, let’s talk. I am a freelancer looking for a reliable, tech-savvy Virtual Technical Assistant to take the heavy lifting out of backend development, platform setups, and app integrations. No Design/UI Work: You will not be responsible for layouts, aesthetics, or branding. I will provide the designs, assets, and wireframes. Your job is to make them work. Key Responsibilities: Platform Setup & Customization: Build and configure websites from scratch or templates using Wix, Squarespace, and Shopify based on provided mockups. Coding & Development: Implement custom tweaks, fix bugs, and inject custom code (HTML, CSS, JavaScript/Liquid/Velo) when native platform features fall short. App & API Integration: Connect third-party apps, plugins, payment gateways, and tools (e.g., Zapier, CRM integrations, marketing automation). Technical Troubleshooting: Diagnose and fix broken links, responsive layout issues, or integration errors. Candidate Requirements: Platform Expertise: Proven experience under the hood of Shopify, Wix, and Squarespace. You know their limitations and how to work around them. Coding Skills: Strong foundational knowledge of HTML, CSS, and JavaScript. Experience with Shopify’s Liquid or Wix’s Velo is a massive plus. Problem Solver: A "get-it-done" attitude. If an integration is tricky, you enjoy troubleshooting until it works seamlessly. Reliable & Organised: Ability to manage your own hours, hit deadlines, and provide clear updates on tasks. I have three projects I currently need assistance with, but if we work well together I would be looking to continue on an ongoing basis as and when the projects come in. How to Apply: Please send over a brief introduction, your current hourly rate, and 2–3 examples of websites you’ve worked on (specifically highlighting any custom coding or complex integrations you handled). Please do not contact me via my website or LinkedIn PPH only. STRICTLY NO AI

opportunity

Spanish or Romanian Speaking Creator Outreach Specialist

We are looking for a Spanish, Portuguese, Romanian, or Eastern European creator outreach specialist to help us find adult-friendly content creators for a new direct fan messaging app. The app helps creators monetize direct fan conversations, manage private fan communication, and keep more control over their audience. We are especially interested in creators from: - Latin America - Romania - Eastern Europe - Spain - Portugal - Brazil - Colombia - Mexico - Argentina - Webcam creator communities - OnlyFans / Fansly / Fanvue creator communities - Instagram, TikTok, X/Twitter creator communities You do not need to cover every market. If you are strong in one specific region, please tell us which one. Main tasks: 1. Find qualified creators Search for adult-friendly creators who may be interested in a direct fan messaging app. 2. Build a lead list For each creator, we need: - Creator name / handle - Country or language - Main platform links - Social media links - Contact method - Follower count if available - Creator type: OnlyFans, Fansly, Fanvue, webcam, Instagram, TikTok, etc. - Notes on why they could be a good fit - Whether they are suitable for direct fan messaging 3. Outreach You may also help us contact creators manually using our approved message. 4. Market research Tell us which regions, platforms, and communities look most promising and why. First test milestone: Please quote your price for: - 100 qualified creator leads - 20 relevant creator communities, forums, groups, or platforms - 20 manually contacted creators using our approved message - A short report explaining which market looks strongest and why Important rules: - Only 18+ creators. - No minors or questionable accounts. - No spam. - No fake reviews. - No fake testimonials. - No misleading messages. - No pretending to be an independent user. - Respect every platform, subreddit, group, and community rule. - Track everything clearly in a spreadsheet. Ideal candidate: - Experience with creator outreach, influencer outreach, adult creator research, webcam creator research, or social media lead generation - Comfortable working around adult/NSFW creator communities - Strong knowledge of at least one of these markets: Latin America, Romania, Eastern Europe, Spain, Portugal, or Brazil - Spanish, Portuguese, Romanian, or Eastern European language skills are a strong plus - Able to work independently and provide daily updates When applying, please answer: 1. Which market do you know best? 2. Which languages do you speak? 3. Have you worked with adult/NSFW creators before? 4. Have you done creator or influencer outreach before? 5. Which platforms would you use to find creators? 6. How many qualified creator leads can you find per day? 7. Can you contact creators manually and track everything in a spreadsheet? 8. Do you understand that we do not want spam, fake reviews, fake testimonials, or rule-breaking outreach? 9. What is your price for the first test milestone?

opportunity

Luxury Property Website Design

Luxury Framer Designer Needed – Ultra High-End Property & Luxury Assets Website Budget: Up to £300 I am looking for an exceptional Framer designer to customise an existing premium Framer template into a genuinely world-class luxury website. This is not a standard property/real estate website. The audience is ultra-high-net-worth individuals, family offices, luxury investors and the world's top 1%. The final result should feel closer to an exclusive private wealth brand or luxury concierge than a conventional property website. I already have the Framer template, the site structure, and all content. This project is primarily about design refinement, visual direction, layout, typography, motion and creating the right luxury feel. Template: https://www.framer.com/marketplace/templates/realdev/ Scope of Work The website will consist of approximately 10 pages: Home 4 Service / Category pages About / Practice page Specialist / Audience page Process page (timeline) Contact / Enquiry page Hidden / Private page The template already provides much of the structure. Your role is to transform it so it aligns with a detailed creative brief through colour, typography, imagery, spacing, layouts, animations and overall presentation. Content All written content will be supplied. Typical page sections include: Hero sections Split image/text sections Statement or quote sections Grid-based layouts Timeline sections Minimal enquiry forms Media Assets required: High-end imagery Looping background videos Requirements: Optimised asset loading Lazy loading where appropriate Autoplay, muted looping videos Mobile-friendly alternatives where necessary Excellent responsive performance Deliverables: Fully completed Framer project Responsive across all devices Clean component structure Reusable styles Ready for launch The Type of Designer I'm Looking For: This project is heavily design-led. I am not looking for someone who can simply customise a template. I am looking for someone with an exceptional eye for luxury aesthetics and premium digital experiences. The website should feel: Sophisticated Elegant Editorial Confident Exclusive Cinematic Timeless It should avoid anything that feels corporate, template-like, busy or overly animated or overly simple/generic. Every decision—from typography and spacing to imagery, transitions and hierarchy—should communicate quiet confidence and premium quality. Think less estate agency. Think more private wealth, luxury hospitality, high-end architecture, boutique investment firms, private aviation or brands that serve UHNW clients. Please Only Apply If: You have strong Framer experience. You have an outstanding portfolio demonstrating premium luxury work. You understand minimalist luxury design. You have exceptional typography and layout skills. You care about the smallest visual details. When applying please send: 3–5 examples of your strongest luxury websites Your Framer portfolio Why you believe your design style matches this brief Generic applications will not be considered.

Email Copywriter for Warm Leads — Paid Test + Performance Bonus

We are looking for a sharp, conversion-focused email copywriter to help us write and optimize email campaigns for a large list of warm inbound creator leads. We currently have a database of 6,000+ people who have already shown interest in working with us, asking questions, getting started, or learning how to grow their online presence. A small percentage are already established creators who may be a fit for higher-level partnership conversations. This is not a generic newsletter role. We need someone who understands persuasive email copy, follow-up sequences, objection handling, and how to turn warm leads into replies, calls, and qualified opportunities. What You’ll Be Doing -You will help create and improve email campaigns that: -Re-engage old warm leads -Turn curious leads into booked calls -Educate new creators on how we can help them grow -Follow up with people who showed interest but never took action -Segment messaging based on lead quality and intent -Improve reply rates, booked-call rates, and overall conversion -Initial Paid Test Project For the first project, we will provide background on the offer, lead types, and current messaging. Your task will be to create: -1 main reactivation email -1 short follow-up email -1 objection-handling follow-up -1 higher-intent email for more established creators Suggested subject lines for each email A short explanation of your strategy behind the sequence If the test goes well, this can turn into an ongoing role where you help write, test, and optimize multiple email sequences across the full lead database. Who We’re Looking For The ideal person has experience with: -Email copywriting -Direct-response copy -Creator economy, influencer, coaching, agency, SaaS, or online business offers -Warm lead reactivation campaigns -Appointment-setting email funnels -High-ticket or partnership-based offers -Writing emails that sound human, not robotic or overly corporate -Improving campaigns based on reply rate and booked-call data -You do not need to be a designer. This is primarily a copywriting and strategy role. Important: We Care About Results We are not looking for pretty writing only. We want someone who understands conversion. You should be able to think through: -Why someone would reply -Why someone would ignore the email -What objections they may have -What angle makes the offer feel relevant -How to make the message feel personal without sounding fake -How to create curiosity without overpromising Compensation Structure This role starts with a paid fixed-price test project. For ongoing work, compensation may include: -Base pay per email sequence or campaign -Performance bonuses for campaigns that generate qualified replies, booked calls, or successful partnerships -Long-term monthly work for someone who proves they can consistently improve results -Strong performers can earn significantly more over time as we scale campaigns. We are looking for someone who wants to build a long-term partnership, not just complete a one-time project. This role will start with a paid starter project and performance-based bonuses so we can make sure it is a strong fit on both sides. If the partnership goes well and you are consistently producing results, we are open to adding a more stable base compensation structure after 3–6 months of successful work, while still keeping performance bonuses in place. Our goal is to work with people who are hungry, reliable, and results-driven. If you perform well, communicate clearly, and help generate real opportunities, there is room to grow with us long term. Please include: -Examples of email campaigns, outreach copy, or direct-response copy you’ve written -Your experience with warm lead reactivation or appointment-setting campaigns -A short explanation of how you would approach a 6,000-person warm lead list Any results you’ve helped generate, such as reply rates, booked calls, sales calls, conversions, or revenue Please do not send a generic AI-written proposal. We are looking for someone who can think strategically, write clearly, and improve based on real campaign performance. Best Fit This is a great fit for someone who enjoys performance-based copywriting and wants a long-term opportunity with upside based on results.

IT support Analyst M365/Google Workspace

Job Title: IT Support Specialist (Managed Services) Employment Type: Managed Service Location: Remote The analyst have to be available Monday-Friday 07:00–19:00 BST. About the Role We are seeking a customer-focused IT Support Specialist to deliver remote managed IT support services across Google Workspace and Microsoft 365 environments. This role is responsible for providing end-user support during extended business hours, managing identity and access requests, administering collaboration platforms, supporting mobile device management (MDM), and ensuring a consistent, high-quality user experience. The successful candidate will work within a managed services framework, adhering to agreed service level agreements (SLAs), maintaining accurate documentation, and proactively identifying opportunities for service improvement. Working Hours Provide remote support coverage during extended business hours. Participate in scheduled shift rotations to ensure continuous service availability. Support priority incidents and service requests in accordance with defined SLAs and escalation procedures. Provide occasional out-of-hours support for critical business incidents, as required. Key Responsibilities End-User Support Deliver Level 1 and Level 2 remote technical support for end users. Log, categorize, prioritize, and resolve incidents and service requests through the IT service management platform. Provide timely communication and status updates to users and stakeholders. Troubleshoot issues related to operating systems, productivity applications, collaboration tools, and endpoint devices. Escalate complex issues to specialized support teams when necessary. Identity and Access Management Manage user identities and access across Google Workspace and Microsoft 365. Execute Joiner, Mover, and Leaver (JML) processes, including: User account provisioning and deprovisioning Role and permission changes License allocation and recovery Group membership administration Support password resets, multi-factor authentication (MFA), and account recovery processes. Ensure compliance with security and access governance policies. Collaboration Platform Administration Administer and support Google Workspace and Microsoft 365 services, including: Gmail and Microsoft Outlook Google Drive and OneDrive Google Meet and Microsoft Teams Shared mailboxes and distribution lists SharePoint Online and Shared Drives Configure, maintain, and troubleshoot: Email forwarding Mail flow issues Inbox and transport rules Shared mailbox access Calendar permissions and delegation Mobile Device Management (MDM) Administer and support MDM solutions for corporate devices. Enroll, configure, and maintain Android, iOS, Windows, and macOS devices. Apply security policies, compliance settings, and conditional access controls. Troubleshoot device enrollment, synchronization, and application deployment issues. Perform remote device actions, including lock, wipe, and compliance remediation. Service Management Meet or exceed contractual SLAs and key performance indicators (KPIs). Maintain accurate ticket documentation, asset records, and support procedures. Develop and update knowledge base articles and standard operating procedures. Identify recurring issues and recommend service improvements. Collaborate with customer stakeholders and internal teams to ensure service excellence. Required Skills and Experience Minimum 3 years of experience in an IT support, service desk, or managed services environment. Hands-on administration experience with Google Workspace and Microsoft 365. Experience managing Joiner, Mover, and Leaver processes. Strong understanding of identity and access management principles. Experience troubleshooting email systems, forwarding rules, and mailbox configurations. Practical experience with MDM platforms such as Microsoft Intune, Google Endpoint Management, Jamf, or equivalent solutions. Familiarity with ITSM platforms such as ServiceNow, Jira Service Management, Zendesk, or Freshservice. Strong knowledge of Windows, macOS, Android, and iOS environments. Understanding of ITIL service management principles. Excellent verbal and written communication skills in English. Preferred Qualifications Microsoft 365 Certified: Endpoint Administrator Associate Google Workspace Administrator Certification ITIL Foundation Certification Experience supporting hybrid cloud environments Key Competencies Strong customer service orientation Excellent troubleshooting and analytical skills Ability to work independently in a remote environment Strong organizational and time management skills Attention to detail Ability to manage multiple priorities effectively Commitment to continuous improvement and service excellence

Increase organic reach to my website https://maidenventures.co/

Hi, We are looking for help with three specific tasks increase traffic to www.maidenventures.co design update a general website optimisation to increase the speed When anyone in Sydney type the following words I would like the website to come up Technology in construction Energy saving Solar loans Building energy audits Electricity savings Gas Savings Utility bills