Training And Development Projects

Support Operations Analyst Needed for Remote Role

I am seeking a proficient Support Operations Analyst to enhance and optimize my customer support operations in a remote capacity. The ideal candidate will possess a robust analytical mindset, exceptional communication abilities, and a fervent dedication to refining processes that elevate customer satisfaction and operational efficacy. Key responsibilities include monitoring and optimizing support workflows, developing performance reports and dashboards, identifying improvement areas, collaborating with cross-functional teams, conducting data analysis for support issues, and creating comprehensive documentation for support processes. Candidates should demonstrate proven experience in customer support analytics or related fields, strong proficiency with data analysis tools, and excellent problem-solving skills. Familiarity with SaaS platforms and customer support systems is advantageous. This position offers flexibility, with options for part-time or full-time engagement and the potential for long-term collaboration.

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Illustrator and animator for TikTok content

We are looking for a freelance content creator to help us turn a bank of fun content ideas into engaging TikTok content. This is not just an illustration brief. We need someone who can take rough ideas and direction from our team, develop them into simple but effective cartoon-led content, create the assets, and help us manage the process through to post-ready delivery. Depending on the setup, this may also include uploading and posting content to TikTok with guidance from our side. The concept may sit under a standalone TikTok identity rather than an obvious agency brand, so we are looking for someone who understands how to create content that feels natural to the platform rather than overly polished or corporate. What the role involves You would be expected to: take rough ideas, prompts or loose scripts from us and shape them into short-form content concepts create cartoon-style visual assets, including static cartoon cells, character scenes and simple illustrated formats ideally animate those assets into short videos or light-motion content suitable for TikTok add captions, pacing and simple editing so the content feels native to the platform work with light creative and editorial guidance from our team help organise the content creation process from idea through to finished assets potentially support with scheduling or posting content to TikTok once agreed What we are looking for We are looking for one person who is: creatively strong and visually sharp tuned into TikTok and understands what performs on the platform able to work independently and take ownership of the process comfortable with humour, character-led content and repeatable content formats fast, practical and not prone to overcomplicating things affordable and open to ongoing freelance work ideally based in or near Surrey, UK, as there may be value in occasional in-person collaboration fluent in English, with strong written and spoken communication Nice to have experience creating content for TikTok or Instagram Reels character design skills simple 2D animation or motion graphics ability experience writing captions or shaping content for social confidence suggesting improvements to ideas rather than only executing briefs experience posting directly to TikTok Please include in your application examples of relevant cartoon, illustrated or animated content links to any TikTok or short-form social content you have created or managed your rates, whether per piece, per batch or per day a short note on how you would turn rough ideas into a repeatable TikTok content series your location and whether you are available for occasional in-person collaboration in Surrey. Additional notes We are not looking for a large studio or expensive production setup. We are looking for one reliable freelance creator who can think creatively, move quickly and help run the process end to end. There is potential for ongoing work for the right person.

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Social Media Content Creator – Travel Platform (Early Stage)

We are an early stage travel platform connecting travellers with independent and self-employed travel agents. Many of the best travel experiences and deals are created by travel agents, but most travellers never discover them because they are hidden behind booking websites and comparison platforms. Our mission is to change that by helping travellers discover great trips through knowledgeable travel agents, while helping those agents focus on creating amazing travel experiences rather than spending all their time searching for new clients. Right now our social media presence is almost non-existent. We want to change that by becoming part of the travel conversation online and creating content that inspires travellers and highlights the expertise of travel agents. We are looking for a social media content creator who can help us build this presence through engaging visual and video content. Opportunity This is an opportunity to help build the social presence of an early-stage travel platform from the ground up. You will work closely with the founder to develop and create social media content that helps travellers discover travel inspiration, tips, destinations and insights from travel agents. The focus will be on creating engaging content across: - Facebook - Instagram - LinkedIn - TikTok Content will include a mix of: - short-form video - longer video content - reels - carousels - visual posts (inc. graphics) - storytelling/story-style content The goal is to create content that feels natural, informative and engaging rather than overly promotional. What You'll Be Doing You will be responsible for helping create and publish social media content that supports the growth of our travel brand. This includes: • Creating short-form video content for platforms such as TikTok and Instagram Reels • Producing visual content including carousels, graphics and simple animations • Creating longer-form video content where appropriate • Helping turn travel insights, ideas and stories into engaging content • Posting and managing content across Facebook, Instagram, LinkedIn and TikTok • Experimenting with different formats and ideas to see what resonates with travellers • Supporting the growth of an engaged audience interested in travel This role is ideal for someone who enjoys travel, storytelling and creative content creation. If you are passionate about travel and enjoy creating engaging social media content, we would love to hear from you. When applying, please include: - Links to social media accounts or content you have created - Examples of visual or video content you have produced - One travel content idea you would create for us - One travel social media account you think is doing a great job pls ignore the budget and state your monthly fixed price. This will be our monthly rate. Also state what we can expect in terms of content strategy, creation and delivery. We will also be expecting improved social followers and content engagement

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AI Monitoring Platform for UK Company Alerts

Project Title: AI Monitoring Platform for UK Company Financial Distress & Insolvency Alerts (SIC-Based) Project Overview: I’m looking for an experienced developer (or small team) to build an AI-powered monitoring platform or intelligent agent that tracks UK companies within pre-defined SIC codes and automatically alerts me when there are signs of financial distress or insolvency. The system should continuously monitor company data, detect risk signals, and provide both real-time alerts and structured reporting. Core Objective: To proactively identify companies within selected industries that are: Experiencing financial decline (e.g. credit score drop) Entering insolvency processes (e.g. notice of intent to appoint administrators) Showing early warning signs of distress Key Functional Requirements: 1. Company Data Collection The platform must: Pull and maintain a live database of UK companies filtered by selected SIC codes Sources should include: Companies House API Commercial data providers such as Creditsafe, Experian, Dun & Bradstreet (or similar via API) 2. Data Monitoring (Automated & Ongoing) The system should periodically (daily or weekly) re-check and update the following: Credit score (via commercial providers) Filing timeliness (overdue accounts, confirmation statements, etc.) Insolvency indicators: Notice of Intent to Appoint Administrators Administration Liquidation CVAs Director changes: Appointments Resignations 3. Financial Data Enrichment (Important) Where available, the platform should also pull and display from latest filed accounts: Turnover / Revenue Balance sheet data (e.g. total assets, liabilities, net assets) This can be sourced from: Companies House filings (accounts data) Or via commercial data providers if more structured/standardised 4. Alert Triggers The platform must generate alerts when: A company’s credit score drops by 5% or more Include the exact percentage drop in the alert Any insolvency-related event is detected, including: Notice of Intent for Administration Administration Liquidation 5. Alert Delivery Alerts should be sent via: Email (minimum requirement) Ideally also: Slack / Microsoft Teams Web dashboard notifications 6. Reporting (Key Requirement) The system must automatically generate and send: Daily report Weekly report Monthly report Each report should be delivered as a spreadsheet (Excel or Google Sheets) and include: Columns to include (minimum): Company Name Company Number SIC Code Date of event/activity Type of event (e.g. credit score drop, insolvency notice, director change) Previous credit score New credit score % change in credit score Filing status (on time / overdue) Insolvency status Director changes (summary) Turnover (latest available) Key balance sheet figures (assets, liabilities, net position) Reports should clearly show date-stamped activity and allow filtering/sorting. 7. Dashboard / Interface (Preferred) A simple dashboard to: View and filter companies by SIC code Track alerts and risk levels View historical changes and trends Export data 8. AI / Intelligence Layer (Optional but Preferred) Identify early warning signals before insolvency Highlight patterns (e.g. repeated late filings + score decline) Rank companies by risk level or likelihood of distress Technical Requirements: Experience integrating APIs (Companies House + credit agencies) Ability to build automated data polling (scheduled jobs) Cloud-based database and infrastructure Alerting and reporting automation Scalable architecture Data Sources (Must Be Used): Companies House API (free, primary source) Commercial credit data providers such as: Creditsafe Experian Business Dun & Bradstreet Please advise on: Best provider(s) to use API access requirements Ongoing data/licensing costs Deliverables: Fully functioning monitoring and alert system Automated reporting (daily, weekly, monthly) Spreadsheet output format Documentation and user guidance Ability to adjust SIC codes and thresholds Optional ongoing support Nice to Have: CRM integration (e.g. Zoho) Webhooks for automation Customisable reporting Data visualisation Budget & Timeline: Open to proposals – please include: Estimated cost Timeline Recommended tech stack Relevant experience / similar projects

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UK-Based Senior Technical SEO Consultant (2-Month Engagement)

Overview Note: Budget is £400 PCM We are seeking a UK-based senior Technical SEO consultant for a focused 3-month engagement to support the structured growth of a national B2B digital platform operating in a regulated sector. This is not a generic SEO job. We are building 25–50 structured geo-intent landing pages over the next 6 weeks and require an experienced consultant to ensure: • Correct site architecture • Clean indexing • Scalable URL strategy • Proper internal linking • Schema implementation • Keyword opportunity mapping • Avoidance of cannibalisation • Core Web Vitals optimisation We are looking for someone strategic and technical — not a backlink reseller. Scope of Work (Phase 1 – Audit & Strategy) Within the first 4 weeks, we require: Technical Review Full URL structure review Indexing strategy (robots.txt, noindex rules, crawl budget) Sitemap structure & hierarchy Canonical structure validation Cannibalisation risk analysis Core Web Vitals review Mobile performance analysis Content & Architecture Strategy Internal linking strategy for geo-location pages Template guidance for scalable LPA pages Schema recommendations (FAQ, Organisation, Breadcrumb, etc.) Recommendations for structured heading hierarchy Keyword & Opportunity Mapping Keyword research (commercial + high-intent) Geo cluster identification Competitor gap analysis Long-tail opportunity discovery Identification of overlooked vertical keywords Search intent mapping We want actionable insights — not generic PDF reports. Phase 2 (Months 2–3 – Implementation Support) Review of newly published pages Ongoing keyword expansion Internal linking refinement Performance tracking Advice on prioritisation Early ranking movement analysis Support on Google Search Console optimisation This is a short, intense 2-month trial engagement with potential extension. What We Are NOT Looking For ❌ Backlink packages ❌ PBN services ❌ Overseas agencies ❌ Generic monthly SEO retainers ❌ Content farms What We ARE Looking For ✔ UK-based consultant ✔ Strong technical SEO background ✔ Experience with SaaS or regulated sectors ✔ Comfortable working alongside developer ✔ Able to challenge assumptions ✔ Clear communicator ✔ Strategic thinker Bonus if you have worked with: B2B platforms High-intent Google Ads integration Programmatic SEO Deliverables Initial technical audit (practical, structured) Clear implementation roadmap Ongoing monthly refinement plan Keyword opportunity spreadsheet Performance reporting framework Budget Please provide: Your monthly retainer fee for 2 months Estimated hours per month Examples of similar technical projects Brief explanation of your approach We are looking for senior-level strategic input.