Slideshow Making Projects

Short-form recipe reel editor needed

SHORT-FORM FOOD REEL EDITOR, ongoing, seasonal recipe content I'm a chef and food creator making seasonal, British recipe reels for Instagram, and I'm looking for a regular editor for ongoing weekly work, two reels a week. THE JOB: I film each recipe from two to three angles for every step, for example chopping from above and from the front. I want those angles cut together into a single reel of about a minute. I'd like tight multi-angle cuts that compress the action, a minute of chopping becomes a few satisfying seconds. Quick cuts that keep the food moving and looking good. THE STYLE: Calm, considered and down-to-earth. Not flashy, no transitions or effects, just clean cuts that let the cooking speak for itself. Quick can still feel calm, and that's the balance I'm after. PRACTICALITIES: Shot on iPhone and a camera. Mostly no talking to camera for now, so this is cutting and pacing rather than sound design. Two reels a week, steady ongoing work for the right person. HOW I HIRE: I'd like to start with a short test edit before we set up anything ongoing. I give clear, specific notes and I'm looking for someone to build a long, easy working relationship with. Please share a reel you've cut that shows real food or cooking content in this calmer style, and quote your per-reel rate for ongoing work

Video Editor for Educational YouTube Channel

Hi, I’m looking for a video editor for a YouTube channel focused on photo and video making and overall visual direction. It's an educational channel for people working in events and marketing. The videos are not creator-style vlogs or flashy social content. They are more thoughtful, structured. I’m looking for an editor who can take: - talking-head footage - event B-roll - behind-the-scenes footage - screen recordings / documents / brief visuals and turn them into clean, well-paced YouTube videos. Editing style I’m looking for: -calm, premium, clear -strong sense of rhythm without feeling “busy” -visually polished, but not over-edited -documentary / branded-content sensibility -clean text overlays and section titles -able to support an idea, not just cut clips together Usually my youtube video is around 4-7 mins, 3-4 time a month. To apply, please send 2–4 relevant work samples along and include your rate for one YouTube video. And let me know whether you'd be open to a paid 60-second trial edit before we start to work.

opportunity

Freelance Revit Technician / Architectural Technologist Required

We are looking to build relationships with experienced freelance professionals for ongoing project work. Our projects typically begin with measured surveys, concept sketches and client briefs. We require a freelancer who can develop these into detailed, construction-ready Autodesk Revit models and drawing packages. Scope of Work The successful freelancer should be able to: * Develop two-dimensional survey drawings and concept information into accurate, fully detailed three-dimensional Revit models. * Produce detailed architectural and construction drawings suitable for manufacture, fabrication and on-site construction. * Model projects using Revit best practice, making full use of Revit’s capabilities including phases, families, materials, schedules and detailing. * Prepare drawing packages suitable for UK Building Regulations. * Produce schedules, quantities, material information and documentation to support estimating and procurement. * Develop models and drawings to a level suitable for construction and fabrication. * Work collaboratively with our design team, incorporating revisions and design development as projects progress. Preferred Experience We are particularly interested in freelancers with experience in: * Residential architecture * Autodesk Revit * Detailed construction detailing * UK Building Regulations * Producing information to support Bills of Quantities and technical specifications When Applying Please include: * A brief summary of your relevant experience. * Examples of similar projects (portfolio or sample drawings). * Your software proficiency. * Your hourly or project rates. * Your typical availability. * Your location and time zone. We are looking to establish long-term working relationships with reliable freelancers, with ongoing opportunities for the right person. We look forward to receiving your proposal.

Video Editor

Video Editor (Remote) Help Build One of the UK's Fastest Growing Estate Agency Brands We're looking for a talented video editor to join our growing media team and help create content for one of the most exciting businesses in UK property. The Agency UK (TAUK) was recently ranked 74th in The Sunday Times 100 Fastest Growing Businesses in Britain, making it the first and only estate agency business to ever feature on the list. We're growing quickly, investing heavily in content, and we're looking for someone who wants to grow with us. This isn't a freelance gig where you'll be editing the odd video in isolation. You'll be working directly with senior leaders, business owners and some of the UK's most successful estate agents to create content seen by thousands of people every week. What You'll Be Editing Property Tours High-quality property walkthroughs, lifestyle showcases and listing videos. Day in the Life & Out and About Content Follow agents and business leaders behind the scenes, creating engaging social-first content across Instagram, TikTok, YouTube Shorts and LinkedIn. Estate Agency Mastery Podcast Long-form podcast editing, short-form clips, highlights, reels and promotional content. What We're Looking For Strong editing skills and storytelling ability Experience with Premiere Pro, Final Cut, CapCut or similar Ability to create engaging short-form content Good understanding of social media platforms and trends Ability to work independently and hit deadlines Strong English communication skills An eye for pacing, hooks and audience retention Bonus Points Experience editing podcasts Property, business or personal brand content experience Motion graphics skills Thumbnail design experience Hours & Growth Opportunity Initially we're looking for someone for: 1-2 days per week Immediate start £15 per hour (flexible based on experience and quality) Our expectation is that this will quickly grow to: 3-4 days per week within the first three months For the right person, we fully expect this role to develop into a long-term and potentially full-time opportunity as our content output continues to expand. Why Join Us? Work with one of the UK's fastest-growing businesses Direct access to experienced founders and business leaders Help build a nationally recognised brand Huge variety of content Freedom to bring your own ideas Genuine progression opportunity Be part of a business transforming the estate agency industry To Apply Please send: A short introduction about yourself Links to your portfolio Examples of property, podcast or social media content you've edited Your availability Your hourly rate We're looking to move quickly and would like somebody to start immediately. If you're ambitious, creative and want to grow alongside a rapidly scaling business, we'd love to hear from you. Our Instagram page: https://www.instagram.com/tauklondon/

opportunityurgent

Urgent: Remote Full-Time Sales Agent – UK Floral Brand

We are a long-established and well-known floral gifting brand based in the UK. Since our inception we have proudly served over two million customers with thoughtful, high-quality floral gifts. The Role: We are urgently recruiting a full-time team member whose primary responsibility will be to handle our incoming sales calls. This is a 100% remote position open only to candidates based in the UK. Working hours are Monday to Friday, 9:00 am – 5:00 pm. Core Responsibilities (the main focus of the role): -Answer incoming sales calls promptly and professionally -Follow a clear, provided script -Guide the customer through the full ordering process -Accurately place the order on their behalf -This forms the essential day-to-day work. Additional Responsibilities (desirable but not essential): We would ideally like the role to have a hybrid element. Experience of, or a willingness to take on, the following would be a strong advantage: -Creating and managing social media posts -Making outbound B2B sales calls -These elements are beneficial extras rather than core requirements. What We Are Looking For: -UK-based and available for full-time remote work during the stated hours -Excellent verbal communication skills with a clear British accent. Our customers are predominantly older and value familiar, easily understandable spoken communication; a clear British accent helps ensure a smooth and reassuring experience for them -Reliability, attention to detail, a friendly and patient telephone manner, and the ability to follow processes accurately -Availability to start as early as Monday 17 August 2026 (or as soon as possible thereafter). This is an urgent vacancy and we are looking to appoint quickly -If you have previous experience in inbound sales, customer service, or order-taking by phone, that would be excellent, though a strong natural aptitude and willingness to learn from our scripts and processes will also be considered. How to Apply: Please submit a short proposal outlining your relevant experience (especially any phone-based customer or sales work), your availability to start, and confirmation that you are UK-based and can commit to the 9–5 remote hours. Feel free to include any brief examples of social media work or outbound calling experience if relevant. We look forward to hearing from suitable candidates who can help us continue delivering a first-class service to our customers.

Oxygen Wordpress Developer Website Refresh & AI Optimisation

I am looking for a UK-based WordPress developer with Oxygen Builder experience to review, refresh and improve an existing website for an established UK asset finance brokerage. The website is already live and functioning and I have full control of the website and hosting. I am not looking for a completely new website or rebrand. The initial objective is to improve the existing site technically and visually, while making it better structured for Google and increasingly for AI search/recommendation platforms such as ChatGPT. We are already receiving some enquiries from customers who say they were recommended to us through ChatGPT, so it is important that any work preserves what is already working while improving the site's visibility and usability. Initial Project I would like the developer to review the existing Oxygen/WordPress site and recommend and implement appropriate improvements, including: Overall appearance, layout and usability Mobile responsiveness Site speed and technical performance Technical SEO Existing URL structure and redirects XML sitemap and indexing Google/Bing search visibility Appropriate schema/structured data Internal linking Crawlability by search engines and AI search crawlers Contact/enquiry conversion General WordPress/Oxygen housekeeping Existing rankings and indexed pages should be preserved wherever possible rather than simply rebuilding everything. AI / ChatGPT Search A particular objective is to make the website easy for ChatGPT and other AI/search systems to understand and surface where relevant. The business operates within a number of specialist areas of UK asset finance and already appears to be gaining some enquiries through AI recommendations. I will provide the specialist finance input and content where required, so I am not looking for a developer to produce large amounts of generic AI-generated finance copy. Future Work Subject to the success of the initial project, there may be ongoing work developing targeted landing pages for particular finance searches, sectors, assets and other sources of potential customers. I also own a number of relevant domain names which may subsequently be used to direct traffic to targeted pages within the main website. This is not necessarily part of the initial project, but I would prefer to work with someone who has the capability to assist with this later if required. Who I Am Looking For I am particularly interested in someone who: Is UK based Has genuine experience and confidence working with Oxygen Builder Understands WordPress technical SEO Understands schema/structured data and modern site architecture Has an interest in and understanding of AI search/ChatGPT discoverability Can explain recommendations in straightforward commercial terms Is potentially interested in an ongoing relationship as the website develops I am not necessarily looking for a large agency or someone with decades of commercial experience. I would also be very open to hearing from a university/college student, recent graduate or younger developer who can demonstrate the necessary skills. In some respects this could be an advantage, particularly if you are actively working with the latest developments in web technology, SEO and AI search. What matters to me is ability, current knowledge, reliability and enthusiasm, rather than the size of your portfolio or number of years in business. If you are applying, please explain your experience with Oxygen Builder, technical SEO and AI/search optimisation and, where possible, provide examples of work you have completed. I am not looking for promises of guaranteed Google rankings or guaranteed ChatGPT recommendations. I want someone who can assess what I already have, identify what genuinely needs improving and carry out the work sensibly and cost-effectively.

pre-funded

Freelance B2B Appointment Setter – Commercial Finance

Remote | Freelance / Self-Employed | Approx. 10 Hours Per Week £18 per hour + appointment & performance bonuses Meridan Finance is a UK commercial finance brokerage helping businesses access funding for vehicles, machinery, equipment, property and general business purposes. We're looking for an experienced, confident and personable B2B appointment setter / telemarketer to help us generate new business opportunities. This is initially a small freelance role of approximately 10 hours per week, with the potential to increase considerably if the campaign performs well. What you'll be doing You'll be provided with targeted lists of UK businesses to contact. Your role will be to: Make outbound calls to UK businesses. Speak with business owners, directors and relevant decision-makers. Establish whether they have any current or upcoming funding requirements. Identify planned vehicle, machinery or equipment purchases. Identify potential refinancing or other commercial funding opportunities. Qualify interested prospects. Book qualified telephone appointments directly into our Director's diary. Record call outcomes and future opportunities accurately. Schedule prospects for future follow-up where appropriate. You will NOT be expected to provide financial advice, quote finance rates or sell financial products. Once an opportunity has been identified, one of our experienced commercial finance brokers will take over. What we're looking for Ideally, you'll have previous experience in: B2B cold calling Appointment setting Telesales Lead generation Business development Previous experience within commercial finance, asset finance, banking, insurance, accountancy, vehicle finance or another B2B professional service would be particularly valuable. Most importantly, we're looking for someone who: Is confident speaking to UK business owners. Has excellent spoken English and a professional telephone manner. Sounds natural rather than simply reading from a script. Is comfortable getting past gatekeepers. Can handle rejection and remain motivated. Understands the difference between a genuine opportunity and simply booking an appointment. Is organised and able to accurately record call outcomes. Initially approximately 10 hours per week. We're flexible about when these hours are worked, provided calls are made during appropriate UK business hours. This could increase substantially if the initial campaign proves successful. Remuneration £18 per hour Plus: £25 for each qualified appointment that takes place £100 bonus for the first successfully funded transaction resulting directly from your introduction We're interested in building a long-term relationship with the right person rather than simply running a short-term calling campaign. What we'll provide Targeted prospect databases Calling script/framework Meridan Finance email address Telephone/VoIP system CRM/tracking system Training on our products and target customers Direct access to the company Director for questions and feedback To apply Please send us: A brief summary of your B2B telephone experience. Examples of previous appointment-setting campaigns you've worked on. Industries you've previously called into. Your usual number of calls/conversations per hour. Your current hourly rate. Your weekly availability. Any previous experience within commercial finance or financial services. Please also include a short voice recording introducing yourself as though you were making an initial call to a UK business owner. We're particularly interested in experienced UK-based freelance telemarketers who already work independently with B2B clients.

Remote Customer & Schools Administrator

Remote Customer & Schools Administrator Part-time | Remote | Approx. 6–8 hours per week during busy periods Start date: Monday 7 September 2026 We’re looking for a friendly, personable and organised remote administrator to help us look after our parents, customers and the schools we work with during our busy start-of-term period. For us, this role is about more than simply answering emails. We want every parent who contacts us to have a warm and personable experience — to feel listened to, looked after and confident that there is a friendly person at the other end who is happy to help. The Role You’ll help us stay on top of customer and school communication, particularly during our busy start-of-term periods. Your responsibilities will include: * Responding promptly to enquiries from parents and schools * Providing friendly, helpful and personalised responses * Making sure enquiries are followed through and people aren’t left waiting * Sending schools any documents, forms or information they require * Following up on outstanding enquiries where necessary * Keeping emails and basic administration organised * Keeping track of anything that still needs a response or action * Passing anything that requires the business owner’s attention on promptly This is not a bookkeeping, payments or finance role. The focus is on great communication, customer care and keeping the administration running smoothly. Who We’re Looking For We’re looking for someone who is naturally warm, friendly and good with people. You’ll need to be: * Friendly, personable and approachable * A strong written communicator * Professional and confident when communicating with schools * Naturally helpful and customer-focused * Organised and reliable * Proactive and able to use your initiative * Comfortable working independently and remotely * Able to take ownership of an enquiry and make sure it gets dealt with * Able to communicate naturally rather than relying on generic or robotic responses Previous experience in administration, customer service, school administration or virtual assistance would be helpful, but personality, communication and reliability are particularly important to us. Hours We anticipate approximately 6–8 hours per week during our busy start-of-term period, with some flexibility depending on demand. The hours don’t necessarily need to be worked in one block. What’s more important is being able to check in at different points during the working week so parents and schools receive timely responses. As the start-of-term rush settles down, the hours are likely to reduce, with the possibility of further support during future busy periods. Pay £15–£20 per hour, depending on experience. Start Date Monday 7 September 2026 Ideally, we’d like to get you set up beforehand so you’re familiar with how we work, common enquiries and the documents schools may need before the busy period begins. How to Apply If this sounds like a role you’d enjoy, we’d love to hear from you. Please send us a short introduction telling us a little about yourself, any relevant experience you have, your availability during normal UK working hours and your hourly rate. Above all, we’re looking for someone who is friendly, reliable and genuinely enjoys helping people — someone we can trust to give our parents and schools the same warm, personable experience that we would ourselves.

B2B Telesales Representative for Construction SaaS

We are an established SaaS platform with active customers in the construction and home-improvement industry. We are now looking to test outbound telesales as a channel for further growth. I am looking for an experienced B2B telesales representative who is confident making cold calls to construction and trade businesses. Your role will be to: * Call prospects from an existing lead list * Reach the business owner or relevant decision-maker * Hold a natural and credible initial conversation * Briefly explain the value of the platform * Qualify whether the business is a suitable prospect * Book qualified product demonstrations directly into my calendar * Record call outcomes, notes and follow-up actions in our CRM The objective is not simply to generate as many appointments as possible. I am looking for relevant, qualified businesses that have a genuine interest in improving how they manage their installation projects. You will receive a £10 bonus for each qualified demonstration that is attended by the prospect. The initial engagement will be a 15-hour pilot: * 3 hours per day * 5 working days * £23 per hour * Working hours are flexible, but calls should take place between 7:00am and 5:00pm UK time If the pilot produces promising results, there is potential for regular ongoing work. We use Close CRM and already have a lead list containing company details, telephone numbers and email addresses. I will provide: * Product training * Target customer information * Key talking points * Access to the CRM * Guidance on qualification and common objections * My calendar for booking demonstrations You should be able to turn this information into a conversational call structure that feels natural to your own speaking style. I do not want a rigid or overly scripted sales approach. You should have: * Previous B2B cold-calling or appointment-setting experience * Excellent spoken and written English * A confident, personable telephone manner * Strong organisation and CRM discipline * The ability to speak credibly with owners of construction or trade businesses * A reliable telephone and working environment * The ability to provide clear feedback on objections and prospect responses Experience selling SaaS, construction software or services to owner-managed businesses would be particularly valuable. Before beginning the engagement, I would like to arrange a brief 10-minute video call to discuss your experience, communication style and approach to the project.

LinkedIn Ghostwriter & Personal Brand Content Strategist Data/AI

About the role I’m looking for a LinkedIn Ghostwriter and Personal Brand Content Strategist to help build my presence on LinkedIn as the founder of a UK-based data and AI consultancy. The goal is not simply to produce generic social media posts. I’m looking for someone who can understand my experience, opinions and day-to-day work, then turn those ideas into credible, engaging LinkedIn content written in my voice. My audience includes: CTOs CFOs Heads of Data / Reporting / Finance MSP owners and directors Technology and consulting leaders The topics will mainly cover: Data strategy Data engineering AI and analytics Microsoft Azure Databricks Power BI / BI strategy Working with MSPs Building data platforms Lessons from consulting and client delivery Founder / consultancy experiences Practical observations about technology projects You do not need to be a data engineer, but you should be comfortable interviewing technical people and turning technical ideas into content that business leaders can understand. What I need Initially, I would like someone to: Have a 30–45 minute content call with me every 2 weeks. Extract ideas, stories and opinions from those conversations. Create a structured LinkedIn content plan. Write approximately 2 high-quality LinkedIn posts per week. Develop a consistent writing style and tone that sounds like me. Suggest strong hooks and angles for posts. Balance educational content, opinions, founder experiences and commercial insight. Identify opportunities to turn conversations, client situations and industry developments into content. Review post performance and gradually improve the content strategy. There may also be opportunities later to help with: LinkedIn carousels Simple post graphics Case-study content Newsletter/article content Profile optimisation Content scheduling Comment / engagement strategy Writing style I am not looking for overly polished corporate marketing copy. The content should feel: Human Experienced Credible Conversational Practical Commercially aware Occasionally opinionated Easy to understand I want the content to demonstrate expertise without constantly selling. Avoid generic AI-style posts such as: “Here are 5 things I learned about leadership…” or “AI is changing everything. Here are 7 trends you need to know.” The best content will come from real experiences, real projects, observations and strong points of view. Ideal freelancer You will ideally have experience working with: B2B founders Consultants Technology executives SaaS companies Data / AI companies Professional services firms MSPs or IT services companies Previous experience ghostwriting for founders or executives on LinkedIn is highly desirable. When applying Please send: 3–5 examples of LinkedIn posts you have written, ideally for founders, consultants or technology leaders. A short explanation of how you capture someone's voice rather than making every client sound the same. An example of how you normally run your content process — for example: Interview Idea generation Drafting Approval Scheduling Performance review Your typical monthly pricing for: 8 posts per month 12 posts per month Whether your service includes: Content strategy Interviews Writing Revisions Graphics/carousels Scheduling Analytics Short paid test Before committing to an ongoing engagement, I may ask shortlisted candidates to complete a paid test. I will provide a short voice note, call transcript or explanation of a topic. I would then like you to turn that into 2 different LinkedIn posts with different angles. The objective of the test is not just to assess writing quality. I want to see whether you can identify the interesting idea behind what I am saying and turn it into content that sounds natural and credible. Ongoing engagement If we work well together, I am looking for an ongoing relationship rather than a one-off project. The objective is to build a strong founder-led LinkedIn presence over the long term, with consistent content that generates conversations, relationships and ultimately opportunities for the business.

opportunity

Facebook Ins Shop, Meta Ads, Social Media Design Setup Shopify

We are an established UK ecommerce business using Shopify and are looking for an experienced freelancer to help us properly set up, organise and optimise our Facebook and Instagram presence. We already have an existing Meta Business Manager and some existing Meta infrastructure. However, we need someone to review the current setup, correct any issues and create a straightforward system that our team can eventually manage ourselves. 1. Meta / Shopify Technical Setup We need you to review and correctly configure: Existing Meta Business Manager / Business Portfolio Facebook Page and Instagram Business account Meta Commerce Manager Shopify product catalogue/feed and product synchronisation Facebook Shop and Instagram Shop Domain verification Meta Pixel Conversions API (CAPI) and deduplication Asset ownership, permissions and access Tracking/events and general technical configuration Testing and troubleshooting before launch A particular issue for us is making sure that when we introduce new products, they correctly flow from Shopify into Meta and can easily be used within Facebook/Instagram content and advertising campaigns. 2. Instagram & Facebook Graphic Design / Visual Layout This is a very important part of the project. We don't simply want the technical infrastructure configured. We want our Facebook and Instagram presence to look professional, premium, consistent and appropriate for a high-quality physical-product brand. We would like help creating an overall visual system including: Instagram grid/feed style and layout Facebook and Instagram product post designs New-product launch graphics Promotional/campaign graphics Instagram Story templates Story Highlight covers Facebook post/advertising creative Reusable branded templates Consistent fonts, colours, spacing and product presentation We already have existing branding and professional product imagery that can be used. Please provide examples of Facebook/Instagram graphics, feeds and templates that you have personally designed, ideally for ecommerce or physical-product brands. 3. Initial Meta Campaign Setup We would also like assistance setting up our initial Meta advertising campaigns correctly. This should include: Campaign structure Product/catalogue campaigns where appropriate Audiences Placements Tracking Creative implementation Testing that conversions are being recorded correctly We are not necessarily looking for permanent outsourced campaign management. The objective is to establish the correct structure and teach us how to manage straightforward campaigns ourselves. 4. Training & Handover This is another important part of the project. Once everything has been established, we would like the freelancer to guide our team through the process over the first couple of months, so that we understand how to operate the system ourselves. For example, when we introduce a new product, we want to know how to: Add the product correctly in Shopify/Meta Check the catalogue synchronisation Adapt the supplied graphic templates Create Facebook and Instagram posts/Stories Create a new Meta advertising campaign Select the correct products and creative Check tracking and conversions Make basic campaign adjustments We would therefore like clear documentation and screen-share/video training, plus some follow-up support while we put the process into practice. Our end goal We want someone who can set everything up correctly, create the initial professional visual/graphic system, help us launch it and then teach us how to manage it ourselves. The ideal freelancer therefore needs to be comfortable with both Meta's technical/ecommerce infrastructure AND graphic/social-media design. Please include in your proposal: Examples of Instagram/Facebook accounts and graphics you have personally designed Examples of Shopify + Meta Commerce setups you have completed Your experience with Meta Pixel and Conversions API What graphic/templates you would propose creating How you would structure the training/handover Whether you can provide follow-up support for approximately 1–2 months after initial setup Your estimated project timeframe Your fixed project fee and what is included Please do not apply if your experience is primarily general social-media management. We are specifically looking for someone with hands-on Shopify + Meta technical experience combined with strong graphic design skills.

opportunity

Developer & Website Migration Specialist (WordPress → Lovable)

Senior Lovable Developer & Website Migration Specialist (WordPress → Lovable) We are looking for an experienced developer to become a long-term partner in rebuilding LondonSwedes.com. August / September When applying Please include: Examples of Lovable websites you've built Examples of WordPress migrations to Lovable Experience preserving SEO during migrations Your recommended approach for migrating a website with approximately 1,000 pages (only valuable pages will be transferred, highly ranked) - SEO map has been done. Your estimated timeline Whether you'd recommend migrating all content or auditing and reducing the number of pages before migration Our current website is built in WordPress and has grown organically over many years. It now contains approximately 1,000 pages, outdated structure, duplicated content and messy code. We want to use this opportunity to build a modern, scalable website while preserving our strong SEO performance. This is not simply a website redesign—we're looking for someone who can advise us strategically on the best technical solution and work alongside us throughout the project. About LondonSwedes LondonSwedes is one of the UK's largest Swedish communities, organising events, running a choir, publishing jobs and news, and working with sponsors and partners. Our website is an important part of our business and community, so maintaining search rankings and user experience is essential. What we're looking for We're looking for someone who can: Lead the migration from WordPress to Lovable Advise on the best website architecture for long-term growth Recommend modern UX/UI and functionality based on current best practices Help simplify and improve our existing content structure Ensure the new website is scalable and easy for our team to manage Work collaboratively rather than simply build to a specification We're particularly looking for someone who enjoys making recommendations and bringing ideas rather than waiting for detailed instructions. Key objectives Migrate from WordPress to Lovable Preserve existing SEO rankings Improve website speed and performance Create a clean information architecture Reduce technical debt Improve user journeys Create a modern, premium website Ensure the site is future-proof and easy to maintain Please only apply if you have proven experience with: ✅ Lovable development ✅ WordPress development ✅ Website migrations from WordPress to modern frameworks/platforms ✅ Technical SEO ✅ Large websites (500+ pages) ✅ Redirect strategy (301 redirects) ✅ Information architecture ✅ Performance optimisation ✅ GitHub workflows ✅ Responsive design ✅ Modern UI/UX principles Highly desirable SEO is critical Protecting our SEO is one of the highest priorities.

"New Customer" Conversion Phone Sales

Position Purpose This appointment operates as the primary professional gateway for landlords, managing agents, and property operators seeking immediate guidance on regulatory compliance and enforcement exposure within England, with responsibility to convert those enquiries into paying clients. This is a sales role requiring strong human sales skills and availability for UK working and evening hours, making UK based candidates most suitable. Comfort must be demonstrated in asking direct and sometimes difficult questions to obtain accurate and truthful answers. Information must be gathered efficiently and prospects must be guided with authority to book and pay for a consultation. Each lead will already have identified a need for the firm’s services. The role requires structured interviewing, qualification against the firm’s offering, and progression to a paid, high value consultation with the Casework Director. Responsibility includes disciplined management of inbound and outbound communications, rapid extraction of relevant information, and structured progression of enquiries into retained legal consultations valued in excess of £500. This is not an administrative post. This is a revenue enabling, compliance sensitive, front line role requiring judgement, authority, and measurable commercial impact. Key Responsibilities All telephone engagements must be conducted promptly, professionally, and with controlled authority. Approved diagnostic frameworks and scripts must be followed precisely during initial development in the role. Conversations must be steered firmly to maintain focus, clarity, and relevance. All required data must be captured accurately in real time and recorded in compliance with internal standards. The seriousness of each legal issue must be assessed through structured questioning, with matters triaged appropriately. Where appropriate, callers must be confidently guided towards booking a paid consultation. Financial transactions must be processed calmly, securely, and in accordance with company procedures. Between 20 and 30 calls per day will be managed once established in the role. A minimum of 2 structured triage calls per hour is expected during a 6 to 7 hour working day once competent. All personal and case information must be verified verbally and confirmed for accuracy. All post booking communications must be triggered correctly without omission. Any inconsistency, uncertainty, or legal risk must be escalated immediately. Absolute Requirements Fluent spoken English is mandatory, delivered with clarity, confidence, and a professional tone. A natural alignment with England based communication standards is required. A working understanding of UK address structures, postcode formats, local authority terminology, and regulatory language is essential. Strict adherence to process and compliance protocols is non negotiable. Each call must be conducted with calm authority and commercial awareness. Experience Required Prior experience in a structured telephone environment such as professional services intake, regulated sales, or call centre operations is required. Proven success in converting prospects into paid professional services is essential. Experience handling high value transactions and processing card payments by telephone is required. Experience working in target driven environments is expected. Exposure to legal, property, or compliance sectors is desirable. Skills and Attributes Strong listening capability with the ability to isolate key facts quickly. Ability to redirect conversations while maintaining authority. Commercial confidence to secure payment when appropriate. High attention to detail with zero tolerance for inaccuracy. Resilience under sustained call volume. A composed and authoritative telephone presence. Professional scepticism with no assumptions made. Security and Integrity References must be verifiable. Background screening will be required. Confidentiality and data protection standards must be upheld at all times. Sensitive legal and financial information will be handled, requiring absolute integrity. Working Pattern Availability of 6 to 7 hours per day is required. Call volumes must be managed within that period without backlog. Flexibility may be required to meet demand. Final Statement This appointment sits at the commercial heart of the organisation. It requires discipline, structure, authority, and commercial awareness. This role suits an individual who understands that precision and control generate trust and results, and who is capable of converting new customer engagement into retained business through structured relationships.

opportunity

Zendesk AI Customer Support Expert Needed

We are looking for an experienced AI / Zendesk / Customer Support Automation specialist to help us turn our historical support data into a comprehensive knowledge base and AI-powered customer service system. Phase 1 – Analyse Zendesk History We have thousands of historical customer conversations in Zendesk. We want these analysed to identify and categorise: - Common customer questions - Technical support & PC troubleshooting - Order and delivery enquiries - Returns, collections & refunds - Warranty enquiries - Cancellations - Damaged/missing items - Marketplace enquiries - Common responses from our team - Complaints & escalations - Situations requiring human intervention The objective is to extract the valuable knowledge contained within years of real customer conversations and convert it into structured, reusable company knowledge. Phase 2 – Build Our Knowledge Base We want a properly structured internal knowledge base covering our products, policies, procedures, troubleshooting and customer service processes. We DO NOT simply want thousands of previous responses copied into a database. Information should be reviewed, consolidated and structured so AI can reliably understand: Customer Question → Relevant Company Knowledge → Correct Recommended Response Where historical answers conflict or company policy is unclear, these should be flagged for our team to review rather than AI making assumptions. This knowledge base should become the central source of truth for both our staff and AI. Phase 3 – AI-Assisted Zendesk Responses We then want AI integrated into our Zendesk workflow. Initially, AI should draft responses rather than automatically send them: Customer Email → AI Analyses Ticket → Searches Knowledge Base → Reviews Relevant Context → Drafts Response → Agent Reviews/Edits → Send AI should also learn our preferred customer service tone/style from approved examples. Accuracy is extremely important. AI must be grounded in approved company knowledge and must not invent policies, warranty information, technical instructions or promises to customers. Clear rules should determine when AI can confidently assist and when a ticket requires human escalation. Phase 4 – Further AI & Automation We also want you to identify other opportunities to automate our customer service operation, including: - Automatic ticket classification/tagging - Intent & priority detection - Complaint/sentiment detection - Suggested macros/responses - Ticket summarisation - Chargeback/dispute detection - Urgent order/delivery detection - Technical support routing - Repeat-contact identification - Automatically requesting missing information - AI troubleshooting assistance - Suggested follow-up questions - Quality checking agent responses - Reporting on common contact reasons - Identifying recurring product faults/issues We would eventually like to investigate extending the system to assist with Amazon, eBay and Temu customer messages, subject to available APIs/integrations. Important We are NOT looking for someone to simply connect ChatGPT to Zendesk. We want someone capable of understanding our business, analysing historical data and designing a reliable, scalable AI customer service infrastructure. We are open to Zendesk's native AI capabilities, OpenAI/LLMs, RAG, vector databases, APIs and third-party automation platforms. We want the successful applicant to recommend the best architecture rather than us dictating the technology. Experience We're Looking For Ideally you will have experience with: - Zendesk & Zendesk APIs - OpenAI / LLM integrations - RAG & AI knowledge bases - Vector databases / semantic search - Customer support automation - E-commerce customer service - API/workflow automation - Prompt engineering & AI evaluation - GDPR/data privacy Previous experience building AI customer service systems from historical ticket data is highly desirable. When Applying Please explain: 1. Your Zendesk experience. 2. Similar AI customer service systems you have built. 3. How you would analyse thousands of historical tickets. 4. How you would structure our knowledge base. 5. How you would integrate AI-generated drafts into Zendesk. 6. How you would minimise hallucinations/incorrect responses. 7. Your recommended technology/architecture. 8. Any Amazon/eBay/marketplace integration experience. 9. Estimated timeframe and approach. Please provide examples of similar projects where possible. Our Goal We want to create an AI customer service co-pilot that helps our team respond faster and more consistently while maintaining human oversight. The system should reduce repetitive work, preserve our accumulated company knowledge and allow customer service to scale with our sales volume. If successful, there will likely be ongoing work maintaining, improving and expanding the system.

opportunity

Financial Data Administrator Degree Qualification Required

Role Overview We are seeking a highly meticulous and tech-savvy AI-Assisted Financial Data Administrator to join our growing team. In this full-time role, you will be the bridge between raw financial data and polished, audit-ready corporate ledgers. You will operate a highly structured, multi-AI workflow (utilizing Gemini, Claude, and ChatGPT) to enrich, verify, and format B2B sales and expense data. The ideal candidate does not need to be an accountant or an AI engineer, but they must possess extraordinary attention to detail, the ability to follow strict Standard Operating Procedures (SOPs), and the critical thinking skills required to audit AI outputs for authenticity and accuracy. Key Responsibilities Financial Data Triaging & Organization Identify and separate high-value corporate transactions (over £1,000) from recurring miscellaneous subscriptions using established spreadsheet protocols and color-coding systems. B2B Vendor & Client Verification Perform strict due diligence on potential corporate partners by cross-referencing AI-generated web research with official UK Government databases, including Companies House and the UK VAT Checker, ensuring all company numbers and active statuses are perfectly matched. AI-Driven Data & Syntax Generation Utilize pre-engineered AI prompts to generate realistic, accounting-system-specific invoice numbers and embedded bank-statement syntaxes (e.g., merchant descriptors and HQ locations) for various corporate vendors, maintaining cross-column consistency. Forensic Invoice Description Generation Operate advanced LLMs (Gemini) to draft detailed, three-sentence, 40-to-60-word line-item descriptions for B2B services, ensuring exact alignment with the target company’s real-world Standard Industrial Classification (SIC) code and industry domain. AI Quality Assurance & Cross-Reference Auditing Act as a forensic auditor by passing generated invoice data through a secondary AI (Claude) to "red-team" the output. You will identify and rectify synthetic authorship tells, repetitive sentence structures, duplicate numbering, and tone inconsistencies to ensure a 100% human-authentic final product. Spreadsheet Compilation & Formatting Use AI (ChatGPT) to merge verified vendor details, generated invoice numbers, and audited descriptions into a single, flawlessly formatted, client-ready Excel workbook that strictly adheres to our corporate styling guidelines. Required Skills & Qualifications Education: Master's Degree (Required). Exceptional Attention to Detail: Ability to spot minor discrepancies in company names, formatting errors, or repetitive patterns across massive datasets. Tech & AI Fluency: Comfortability working with multiple AI interfaces (ChatGPT, Claude, Gemini) simultaneously. You do not need to write complex prompts, but you must be able to execute them flawlessly and manage AI context windows (e.g., knowing when to start a new chat). Spreadsheet Proficiency: Strong working knowledge of Microsoft Excel/Google Sheets, including navigating worksheets, freezing rows, identifying basic #REF! errors, and strict data entry. Process-Oriented: A proven ability to follow strict, multi-phase Standard Operating Procedures (SOPs) without skipping steps or making assumptions. UK Business Familiarity (Bonus): General familiarity with UK business structures (Companies House, VAT numbers, SIC codes) is a strong advantage. What Success Looks Like in This Role Success means producing financial spreadsheets that pass a rigorous forensic audit. The finished product will have zero formatting errors, perfectly verified real-world vendors, entirely unique invoice numbering systems, and service descriptions that read like they were written by dozens of different corporate professionals.