Phoenix - Your AI AssistantLuxury Travel Platform Audit
- Posted:
- Proposals: 38
- Remote
- #4462617
- OPPORTUNITY
- Open for Proposals
Los Angeles 
Description
Experience Level: Expert
Estimated project duration: 1 - 2 weeks
We are seeking a meticulous auditor for a comprehensive evaluation of LAR (Luxury Africa Resorts), a sophisticated luxury travel platform that integrates Flights, Hotels, and Car Rentals via external GDS and supplier APIs, including Amadeus. The audit aims to rigorously assess technical accuracy, commercial risk exposure, the integrity of the customer journey, security protocols, and overall go-live readiness.
Key objectives include validating end-to-end booking processes, identifying and prioritizing risks that could adversely affect revenue and customer satisfaction, and evaluating readiness for launch. Deliverables will include a detailed remediation roadmap to facilitate informed decision-making regarding go-live status.
Key objectives include validating end-to-end booking processes, identifying and prioritizing risks that could adversely affect revenue and customer satisfaction, and evaluating readiness for launch. Deliverables will include a detailed remediation roadmap to facilitate informed decision-making regarding go-live status.
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Can you confirm the systems in scope, the level of access (staging + logs), and what you consider a go-live pass (go/no-go decision + risk scoring, or remediation roadmap only)?
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Could you clarify which specific areas of the customer journey or booking process have shown the highest drop-off or error rates so far, so I can better focus my audit approach?