Remote Helpdesk Projects
Looking for freelance Remote Helpdesk jobs and project work? PeoplePerHour has you covered.
Freelance UX website designer
We are seeking a talented freelance UX website designer with a strong understanding of Conversion Rate Optimization (CRO) to join our agency team. As a key member of our collaborative team, you will work on client projects to analyse, strategize, and design website improvements aimed at enhancing user experience and driving conversions. **Responsibilities:** 1. Collaborate with other team members to comprehensively analyse existing websites, identifying strengths, weaknesses, and opportunities for improvement. 2. Read provided materials and/or conduct research on background information about a client’s website, focusing on understanding the user journey and the target audience before making any evaluation. 3. Offer well-founded suggestions for website enhancements that align with industry best practices and can be justified through research and analysis if challenged. 5. Produce high-quality designs that prioritize user experience and conversion optimization, ensuring that design decisions are rationale and defensible. **Requirements:** 1. Proficient in remote collaboration, comfortable contributing in virtual meetings, able to work independently, and communicate effectively in asynchronous environments. 2. Comfortable explaining design decisions and teaching others about UX principles and methodologies. 3. Capable of taking detailed notes during meetings and effectively organizing tasks and priorities. 4. Demonstrates the ability to deliver quick turnaround on shorter projects (2-4 hours) within 1-2 days. 5. Portfolio showcasing examples of UX website design work with clear explanations of design choices and outcomes. **The right person will...** 1. Enjoy working closely with diverse team members, including copywriters, CRO experts, and developers, to achieve project goals. 2. Be open to exploring and implementing new approaches and techniques, while also contributing insights and expertise to the team. 3. Show interest in establishing a long-term working relationship with the agency.
9 days ago21 proposalsRemoteContent Creator & Social Media Manager for Moda Outdoor Living
Are you a creative powerhouse with a passion for crafting engaging content and captivating visual designs? Moda Outdoor Living, a premier construction company, is seeking a talented Content Creator & Social Media Manager with expertise in Instagram and media design to join our team. If you're ready to make a splash in the digital world and elevate our brand presence, we want to hear from you! Responsibilities: Develop and implement a dynamic content strategy tailored to our target audience and brand identity, with a primary focus on Instagram. Create high-quality, visually stunning content including photos, videos, graphics, and stories that showcase our construction projects, designs, and outdoor living spaces. Manage all aspects of our Instagram account, including content planning, posting, engagement, and community management to drive growth and increase brand awareness. Collaborate with the marketing team to align social media efforts with overall marketing objectives and campaigns. Monitor social media trends, audience preferences, and industry developments to identify new opportunities for content and engagement. Utilize analytics tools to track and analyze performance metrics, and leverage insights to optimize content strategy and drive results. Requirements: Proven experience in content creation and social media management, with a focus on Instagram. Strong visual storytelling skills and a keen eye for design aesthetics. Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, etc.). Excellent written and verbal communication skills, with the ability to craft compelling copy and captions. Knowledge of social media best practices, algorithms, and trends. Detail-oriented and highly organized, with the ability to manage multiple projects and deadlines effectively. Passion for outdoor living, construction, and design is a plus. Benefits: Competitive salary commensurate with experience. Opportunity to work with a dynamic and passionate team in a fast-paced environment. Flexible work arrangements, including remote work options. Potential for professional growth and advancement within the company. Access to resources and tools to support your creativity and career development. If you're ready to showcase your creativity and drive results in the world of social media, Moda Outdoor Living wants to hear from you! To apply, please submit your resume, portfolio showcasing your content creation and design work, and a cover letter outlining your relevant experience and why you're the perfect fit for this role to [Your Contact Information]. Join us in transforming outdoor spaces and creating unforgettable experiences for our clients!
4 days ago24 proposalsRemoteFull-Stack Developer // React and Typescript
The Full-Stack Developer will design, develop, and maintain high-quality, scalable web applications using React and Typescript. Collaborate with cross-functional teams, including product managers and other developers, to create user-friendly, responsive web interfaces. Optimize applications for maximum speed, performance, and user experience. Leverage relational databases, such as PostgreSQL, to manage data storage and retrieval. Implement and maintain API endpoints to facilitate seamless data exchange between client and server. Participate in code reviews to maintain high-quality, well-architected code. Troubleshoot and resolve software defects and issues. Mentor junior developers and contribute to the growth and development of the team. Stay current with emerging technologies and industry trends to drive innovation and continuous improvement. Desired Qualifications: Bachelor’s degree in Computer Science, Software Engineering, or a related field; or equivalent work experience. 1-2+ years of experience in full-stack web development, with a focus on React, TypeScript, and Node.js. Strong understanding of relational databases such as PostgreSQL. Proficient in API design and implementation. Excellent communication skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders. Strong problem-solving and analytical skills. Ability to design attractive and usable user interfaces without mocks. Ability to meet regular attendance expectations and meet tight deliverables deadlines Preferred Qualifications: Knowledge of containerization and orchestration technologies, such as Docker and Kubernetes. Experience with performance optimization and application security best practices. A passion for learning new technologies and staying up-to-date with industry trends. Strong UI/UX design skills. This is a fully remote opportunity available at full-time, part-time or contract basis.
21 days ago31 proposalsRemoteHelp Desk Associate
As a help desk associate, you will be responsible for providing technical assistance and support to customers or employees with computer systems, hardware, or software issues. You will respond to inquiries, troubleshoot problems, and offer solutions to ensure customer satisfaction and productivity. Responsibilities: Provide first-line technical support via phone, email, or in-person to resolve customer issues promptly and efficiently. Identify and diagnose hardware and software problems and escalate complex issues to appropriate teams for resolution. Guide customers through troubleshooting steps and document solutions for future reference. Install, configure, and maintain computer systems, peripherals, and software applications. Collaborate with other support team members to ensure timely resolution of technical issues. Keep accurate records of customer interactions, technical issues, and solutions provided using ticketing systems or databases. Stay updated on product knowledge and industry trends to effectively address customer inquiries and concerns. Provide training and guidance to customers on using software applications or systems effectively. Follow established procedures and protocols for handling technical support requests and escalate issues according to priority levels. Continuously strive to improve customer satisfaction through proactive communication and problem-solving. Requirements: High school diploma or equivalent; additional technical certifications or training preferred. Proven experience in a technical support role or help desk environment. Strong knowledge of computer hardware, software, operating systems, and networking concepts. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Customer-focused attitude with a passion for providing exceptional service and support. Ability to work independently and collaboratively in a fast-paced environment. Attention to detail and strong problem-solving skills. Familiarity with ticketing systems and remote support tools. Flexibility to work shifts, including evenings, weekends, and holidays as needed. Commitment to continuous learning and professional development in the field of technology support.
18 days ago24 proposalsRemoteProduct Writer VA using AI Tools
We are seeking a dedicated and detail-oriented Product Writer Virtual Assistant to join our remote team. This role is perfect for individuals who excel at creating and revising product descriptions for various online platforms, including our company website, eBay, and Amazon. Candidates should demonstrate proficiency with AI tools like ChatGPT for content generation. Key responsibilities include utilizing product information provided via Trello to conduct in-depth research, applying keyword optimization strategies, and crafting descriptions that enhance product understanding and drive sales. All descriptions must be meticulously formatted in HTML and delivered via Google Sheets. Working Hours: Must be available Monday to Friday, 9 AM to 4 PM UK time for initial training and weekly meetings. Flexibility to complete tasks outside of these hours once training is completed. Responsibilities: Utilize product information provided through Trello to prepare content. Conduct comprehensive online research and keyword analysis to gather essential product data. Generate initial product descriptions using AI tools like ChatGPT, refining for clarity, accuracy, and SEO effectiveness. Edit and finalize product descriptions to align with brand standards and audience expectations. Maintain updated product descriptions based on SEO insights and feedback. Collaborate with team members to ensure consistency and quality across all product content. Stay informed of the latest trends in SEO and content writing to continually enhance content quality and effectiveness. Skills & Qualifications: Proven track record in content creation, particularly for e-commerce platforms such as eBay and Amazon. Excellent command of English with strong writing, editing, and proofreading skills. Proficiency in SEO practices, including keyword research and analytics tools. Experienced in using Trello for receiving tasks, ChatGPT for content generation, and Google Sheets for formatting in HTML. Capable of managing multiple projects simultaneously and meeting tight deadlines. Keen attention to detail and strong research skills. Education: A background in Marketing, English, Journalism, or related fields is beneficial but not mandatory.
19 days ago25 proposalsRemoteMachine Learning Engineer
We are seeking a highly skilled and motivated Machine Learning Engineer to join our team and contribute to the development of cutting-edge solutions for child safety applications. As a Machine Learning Engineer, you will be responsible for: ● Training and enhancing machine learning models using image-based data on TensorFlow. ● Evaluating and enhancing the performance of existing ML models, identifying opportunities for targeted advancements. ● Advising and guiding on the full ML development lifecycle, from conception to deployment, ensuring robust, efficient, and scalable solutions. ● Developing strategies for continual model training and retraining to adapt to evolving data patterns and threats, including training models in remote and sensitive environments. ● Innovating and exploring new ML development pathways, including the integration of open-source multi-modal models for advanced image and video classification tasks. ● Customising and fine-tuning state-of-the-art ML models to align with company-specific use cases and client needs. ● Architecting and implementing solutions for on-device model deployment, emphasising user privacy and data security. ● Creating and maintaining model deployment packages, such as SDKs and Docker containers, for seamless client integration. ● Collaborating cross-functionally with product managers, software engineers, and other stakeholders to integrate ML solutions into our product suite. ● Staying abreast of the latest ML technologies and methodologies, advocating for the adoption of industry-best practices. Qualifications: ● Bachelor's or Master's degree in Computer Science, Engineering, or related field. ● Proven experience in machine learning model development and deployment, particularly with TensorFlow. ● Strong programming skills in Python and proficiency in ML libraries such as TensorFlow, PyTorch, or Keras. ● Experience with image-based data and advanced image processing techniques. ● Knowledge of model evaluation metrics, optimization algorithms, and deep learning architectures. ● Familiarity with cloud platforms for model deployment (e.g., AWS, Google Cloud). ● Ability to work independently and collaboratively in a fast-paced environment. ● Excellent communication skills and the ability to explain complex concepts to non-technical stakeholders. Bonus Skills: ● Experience with on-device model deployment and edge computing. ● Familiarity with privacy-preserving ML techniques and data security protocols. ● Knowledge of open-source ML models and their integration into custom applications. If you are passionate about leveraging machine learning for child safety applications and are excited to work on impactful projects, we encourage you to apply and be part of our innovative team!
12 days ago17 proposalsRemoteCorporate Identity Designer and Branding Specialist
We are looking for a passionate and experienced Corporate Identity Designer & Branding Specialist who will be responsible for developing and executing creative solutions to establish and maintain our corporate identity across all channels. The ideal candidate will have a keen eye for design, a deep understanding of branding principles, and the ability to translate our company's values and objectives into visually appealing assets. Key Responsibilities: ‣ Develop and maintain a cohesive corporate identity that reflects our company's values, mission, and brand personality. ‣ Design and produce a wide range of branding materials, including but not limited to logos, stationery, marketing collateral, and digital assets. ‣ Collaborate with cross-functional teams to ensure consistency in branding across all touchpoints, including print, digital, and social media. ‣ Conduct research and stay up-to-date with industry trends to inform design decisions and ensure our brand remains relevant and competitive. ‣ Manage multiple projects simultaneously and adhere to deadlines while maintaining high-quality standards. ‣ Provide creative direction and guidance to internal and external stakeholders to ensure brand integrity and consistency. Requirements: ‣ Proven experience working as a corporate identity designer and branding specialist, preferably in the real estate and tech industry. ‣ Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design software. ‣ Strong portfolio showcasing a diverse range of branding projects and design aesthetics. ‣ Excellent communication skills and the ability to articulate and present creative ideas effectively. ‣ A collaborative mindset with the ability to work effectively in a team environment. ‣ Attention to detail and a commitment to delivering high-quality work under tight deadlines. Benefits: ‣ Flexible work schedule and remote work options ‣ Opportunities for professional development and career growth How to Apply: If you are a creative thinker with a passion for branding and design, we want to hear from you! Please submit your resume, portfolio, and a cover letter outlining your qualifications and why you would be a great fit for this role. Be sure to include "Corporate Identity Designer & Branding Specialist Application" in the subject line.
a month ago16 proposalsRemoteExperienced Rsync Specialist Needed for Android Development
**Description:** We are looking for an Rsync specialist with proficient experience in managing and executing file synchronization tasks specifically relating to Android development projects. This is a long-term position extending over six months, ideal for a person dedicated to ensuring safe, secure, and speedy file handling using the Rsync tool. **Roles and Responsibilities:** - Set up and manage Rsync protocols to ensure efficient data synchronization between local environments and remote servers. - Customize Rsync scripts to optimize performance and meet specific Android development workflow needs. - Monitor, update, and troubleshoot Rsync operations to handle different scales of data transactions. - Ensure data integrity and security during transfers compliant with best practices. - Collaborate with the development team to integrate Rsync into the overall project workflow, promoting a smooth CI/CD pipeline. - Document the Rsync setup and provide clear instructions for team members unfamiliar with the process. **Pre-Qualification Test:** To qualify for this position, you will first need to demonstrate your proficiency with Rsync. **Your initial task will be simple: share a file from a simulated local development environment (Android emulator / Real Android device) to our designated test server using the Rsync method.** **Criteria for Evaluation:** - Accuracy of the implemented Rsync command. - Efficiency and speed of the file transfer. - Ability to effectively log and report the task outcomes. **Further Collaboration:** Upon successful completion and review of the initial task, we will proceed with a detailed discussion about the project, expected deliverables, and the contract terms. We are keen on establishing a robust working relationship to contribute significantly to our Android development efforts. **Application Process:** Please submit cover letter outlining your experience with Rsync, and if possible, specifics of previous projects where you've implemented Rsync in a professional context. Confirm your availability for the initial task when sending your application. We look forward to welcoming an adept and precise Rsync specialist to our team and hope you will join us for this exciting and challenging journey!
a month ago13 proposalsRemoteTailor / Seamstress / Pattern Cutter
Company Description: Lacqúr is a women’s clothing brand that provides evening and occasional bespoke and made-to-measure garments created with an emphasis on high-level craftsmanship, detail, quality, and exclusivity. We devote meticulous care to every garment and believe that time invested in tailoring is crucial to ensure each piece is immaculately finished to the highest standards. With a focus on timeless, sartorial elegance and longevity over momentary trends, Lacqúr produces only a small quantity of clothing, sourcing raw materials exclusively from the best suppliers. Our polished and elevated version of classic fashion items tells a story of elegance and grace. Role Description: This is a remote freelance role for a skilled Seamstress. As a Seamstress at Lacqúr, you will be responsible for the construction, alterations, and repair of women's garments, ensuring that each piece embodies the level of detail, quality, and exclusivity that our brand is known for. You will be part of a team that is working towards creating bespoke, made-to-measure garments with impeccable finishing so as to showcase sartorial elegance. The role requires that you collaborate with the creative team and follow patterns to meet client or design specifications, to produce pieces our customers can be proud to wear for years to come. Qualifications: - Experience with operating industrial sewing machines and mastering various types of stitches including French seams. - Own studio space and sewing machine. - Expertise in working with a range of fabrics and textile materials like silk, lace, chiffon, wool, cotton, Jersey and leather. - Ability to operate and maintain sewing equipment, including but not limited to cutting with equipment, including but not limited to cutting tables and presses and to perform routine maintenance of machines. - Experience as an embroidery tailor. - Good communication skills in English (both written and verbal) and experience working in teams of colleagues to the satisfaction of customers. - A professional diploma or experience that demonstrates relevant tailor or pattern making experience in traditional skills or garment making. - Proven ability to measure and assemble clothing pieces accurately, work within tight deadlines and deliver high-quality results, paying attention to details without compromising craftsmanship or quality. - Demonstrate a team spirit and professional approach towards agreed targets and excellence, professionally presented and knowledgeable about the latest techniques, trends, and sewing techniques. We offer: - Flexible work schedule. - Good team spirit.
22 days ago12 proposalsRemoteVeterinary Educational Consultant Required
Veterinary Educational Consultant Required Posted 32 minutes ago U.K. located freelancers only We are in need of a Veterinary Educational Consultant who possesses in-depth knowledge of domestic cat anatomy. Your expertise will guide the development of an educational product designed to support the learning of university students, and veterinary professionals. Phase 1: • Review our preliminary text-based content that details various anatomical parts of the domestic cat. • Advise on the accuracy and sufficiency of the content, suggesting critical revisions, additions, or removals. • Validate the educational content against current university and veterinary professional standards. Phase 2: Upon receipt of your content revisions, our team will collaborate with a graphic designer to create the visual elements for the project. Once these graphics are developed: • You will be asked to assist in mapping the verified text content to graphical representations. • This phase is essential for verifying that the content and graphical images are congruently mapped and anatomically precise, ensuring the educational integrity of the visuals. What We’re Looking For: • A Veterinary degree or equivalent qualifications with a strong background in feline anatomy. • Experience in teaching veterinary sciences, particularly to university students. • Excellent command of English with the ability to provide clear, concise feedback. The primary goal of your role will be to ensure the anatomical accuracy and educational appropriateness of our content and to align this verified information with graphical representations to finalise the product. If possible, provide samples of previous work in veterinary educational and any relevant experience or qualifications. Less than 30 hrs/week Hourly < 1 month Duration Expert Experience Level Remote Job One-time project Project Type Skills and Expertise Academic & Research Writing Deliverables Benchmarking Academic & Research Writing Services Editing & Proofreading Other Education Activity on this job Proposals: Less than 5 Interviewing: 0 Invites sent: 0 Unanswered invites: 0 About the client Member since Dec 22, 2016 United Kingdom London 9:40 PM 107 jobs posted 95% hire rate, 1 open job $3.3K total spent 105 hires, 8 active $7.00 /hr avg hourly rate paid 44 hours
a month ago5 proposalsRemoteSenior Paid Advertising Strategist | UK
Role type: Contract, part time (remote) Experience level: Senior Reports to: Head of Strategy Location: Remote The Brains Group is a fast-growing group of global marketing brands with a focus on future thinking, AI and innovation. We’ve helped hundreds of clients across a wide range of verticals to maximize ROI, improve client acquisition & retention and grow faster, with our unique marketing platform and solutions. The future is bright for us, with lots of new products, services and brands on the horizon. The Group of companies includes: - The Brains Marketing - our flagship brand, a well-established marketing agency offering training, consultancy and support services on an adhoc or ongoing basis. - Rocket Healthcare Marketing - our bespoke healthcare brand, offering affordable, scalable healthcare marketing tools and solutions that help clinics, consultants and practices reach, convert & retain more patients. - SaaSible - our distinct SaaS offering, helping B2B software providers scale up their marketing and increase demand. The Role: Our Senior Paid Advertising Strategists are true experts in their field who harness experience and innovation to deliver exceptional results for key B2B and B2C clients across paid search, display and social advertising. You must be a confident communicator with proven experience managing or consulting on large scale paid advertising campaigns. You need to be comfortable feeding into multichannel strategies, managing client expectations, coaching junior team members, reporting on performance and setting / optimising account strategies. You may be asked to operate as a paid lead for a key client, to triage the strategy for an existing client, to consult with a client who is learning to run their own PPC, or to assist The Brains Group with our own paid advertising. We are looking for someone with flexibility who is happy to scale hours up or down, with an agreed base minimum each week. Core responsibilities: - Develop, execute and optimise cutting-edge paid advertising campaigns, from conception to launch - Onboard new paid media clients and nurture those relationships, keeping a close eye on client retention and ensuring that clients receive an exceptional quality of service - Evaluate campaign performance based on clear KPIs, and report confidently on a weekly and monthly basis, either via call, video call or email, to client stakeholders - Actively recommend account improvements, constantly look for ways to further boost account performance and ensure strong client engagement - Flag any concerns with account performance, troubleshoot alongside the Head of Strategy and Client Services Manager, work hard to ensure retention and satisfaction of your clients - Be the account lead for your designated key clients - this means operating as the main client point of contact, ensuring all members of the account team are feeding into the monthly report, being aware of overall account performance and liaising with the Head of Strategy about any concerns you have over account performance, or any opportunities to provide additional services and support for that client. You are the advocate for that client and should work carefully on building up a trusting and supportive relationship with the client representative(s) - Support the Head of Strategy and Managing Director with new sales opportunities, by attending introductory and proposal calls with prospective clients and feeding into proposal decks. Be prepared to present slides on your area, what strategies you recommend, and what potential ROI could look like (you don’t have to attend sales calls alone, or act as point person for new opportunities, you’ll be operating as part of a sales team run by the Managing Director or Head of Strategy) - Work cross-departmentally, to align campaign strategies and goals on multichannel clients - Train/support junior team members where necessary, providing support on tricky account challenges, recommending additional strategies and advising on the correct approach if the junior is unclear Skills and experience: - 5+ years as a paid media strategist, paid advertising manager or paid account manager - Proven experience creating, managing and optimising Google Ads, Performance Max, LinkedIn and Meta campaigns - Comfortable setting up, consulting on or taking over paid client account teams and ensuring that deliverables stay on track - Excellent oral communications skills - Very strong written communication skills and email comms skills - Strong experience producing reports and explaining them to clients - Happy to chat on the phone, comfortable calling clients - Well-organised and efficient, good time management and prioritisation skills. - Team player who likes to work in a dynamic environment and collaborate across teams
2 hours ago4 proposalsRemoteopportunity
Virtual PR Assistant for a UK Audio Tech company
Ignore the budget posted here as it is irrelevant. Virtual PR Assistant - UK Audio Tech company Experience Level: Experienced Estimated project duration: Ongoing As this is an ongoing role the budget indicated is kind of irrelevant. Please state your hourly rate with your application. We require a remote-working PR assistant to support the in-house PR and marketing team at a London-based consumer audio business. Summary - This is not an entry-level position. You MUST have at least 2 years’ experience working in the PR industry, preferably with some knowledge of the consumer tech and lifestyle press. - This role involves day-to-day PR admin, as well as support with press outreach and asset creation. - You need to be familiar with UK culture (ideally based in the UK and if possible commutable into London). - You need to be available during UK business hours. We communicate via email, Teams, and phone. - You need to be a fantastic, enthusiastic communicator – in person and in writing. - You need to be willing to learn technical details relating to audio technology. - A pro-active mindset is also required to chase people up for things on a regular basis and keep on top of all tasks. - This is a part-time role, starting at around 20+ hours per month. Depending on how we work together, this could increase to many more hours per month. Tasks and Responsibilities - General PR work, including: - Tracking global coverage. - Coordinating and tracking sample send-outs. - Help with drafting media alerts and press releases. - Global press outreach. - Occasional event planning and in-person event support. - Liaising with regional agencies and sales teams. Knowledge & Skills - Ability to generate meaningful press coverage from a variety of media verticals. - Ability to manage multiple incoming requests, prioritising where necessary and making sure they are all dealt with in the correct manner. - Ability to quickly learn new software platforms. Education and Experience - At least 2+ years experience in the PR industry, preferably with knowledge of the English-language consumer technology and lifestyle press - An existing little black book of close media contacts would be ideal - Ability to handle many emails and requests per day - Exceptional ability to communicate, both in person and in writing - Highly organised and efficient - Trustworthy with strong personal integrity - Reachable during the hours of 9AM - 5PM UK time and respond to messages within 2 hours - Proven ability to prioritise and complete tasks - Since this is a virtual position, must be a self-starter, self-motivated, and able to work independently with minimal oversight - Must be comfortable developing and working in a virtual relationship, and having limited amount of face-time How to apply If you are interested and think you suit our requirements, We have some questions we ask you to answer... 1. Please tell us about yourself in a cover letter — your professional background and your experience in PR. How many of the above skills are you able to cover? Do you have a clippings portfolio you could share? 2. How many hours do you currently have available to support us? 3. Where are you located? 4. Is there anything in our spec that you are unable to meet or fulfil? 5. What is your hourly rate? For your "bid rate", please multiply your hourly rate x 20 Thanks! James
a month ago6 proposalsRemote