Phone Projects

B2B Telemarketer / Appointment Setter — Security guarding

Must be UK BASED - Strictly No agencies Overview We're a highly professional commercial security guarding company based in Worcestershire, working with industrial estates, managing agents, landlords across the Midlands. We're looking for an experienced telemarketer to make outbound B2B calls, get past gatekeepers, reach decision-makers, and book qualified appointments for our Managing Director. This is professional, consultative appointment-setting — not high-volume cold bashing. We need someone who can hold an intelligent conversation with business owners and property professionals, open doors, and book meetings. What you'll do Make outbound B2B calls to decision-makers (business owners, property and facilities managers, landlords) Navigate gatekeepers professionally to reach the right person Hold a confident, consultative conversation — the goal is to open the door, not hard-sell Qualify prospects: establish if and who they currently use for security, and whether they'd review it Book appointments — phone calls or site visits — into our MD's diary Record call outcomes and any useful intelligence accurately Set and work call-back reminders diligently What we're looking for Proven UK B2B telemarketing / appointment-setting experience preferably in soft services FM sector Excellent telephone manner — professional, warm, resilient, hard to fluster Genuinely skilled at getting past gatekeepers without being pushy Comfortable with industrial / property / facilities / security sector conversations, or able to learn fast Self-motivated, reliable and organised — able to work independently and report clearly UK-based, with a clear, neutral telephone voice Accurate note-taking and ability to follow a process Nice to have Experience selling into property management, facilities management, logistics Familiarity with CRM systems Engagement We'll start with a paid trial block of hours to assess fit, with a view to ongoing work for the right person. To apply Tell us briefly: your relevant B2B telemarketing experience, the sectors you've called into, results you've achieved, and your hourly rate. A short voice note or sample of your phone manner is a strong advantage. Please this is not selling alarms or cameras

Sales / Appointment Setter

We're InfaCloud, a North East England based web design, hosting, and SEO agency, we manage 500+ client websites on our own server infrastructure and work with small businesses across the UK We're looking for someone confident on the phone to help us bring in new business, calling leads, booking appointments, and helping us grow What you'll be doing - Calling leads we provide, using a script we'll give you to start with - Booking appointments with businesses interested in our services - Keeping a simple log of calls and outcomes in Google Sheets What we're looking for, - Excellent English, written and spoken, this is a must - Confident on cold calls, comfortable handling rejection without it knocking your momentum - Organised, able to keep accurate records of calls and leads - Reliable laptop/PC and a solid internet connection Payment wise - £100 (Let me know how many calls you are willing to make for this) + commission per successful sale Long term role for the right person If this sounds like something you are interested in, get in touch and tell us a bit about your experience with cold calling or sales

Lead Researcher — Verified Cross-Border Service Providers

Hi — thank you for your interest. We operate a curated trust platform that helps people find verified services across borders. We need an experienced web researcher to source and verify 100 service providers that serve specific diaspora corridors. What you will do: Identify real businesses in the following categories serving UK ↔ Nigeria or UAE ↔ India corridors: Logistics & Shipping Real Estate / Property Legal / Immigration Financial / Money Transfer Relocation / Removals Business Setup / Consulting Fill our tracking spreadsheet with accurate business data. Verify each business using at least two independent signals (e.g., official registry, active website, public social media, press mention, listed phone answered by the business). Please review the attached specification before sending a proposal. It covers scope (100 verified cross-border listings in one corridor), the 12 required columns, the 3-signal verification standard, and the checkpoint structure. To be considered, please reply with: Two sample rows from a corridor of your choice (UK↔NG, UAE↔IN, or US↔NG), filled to the spec. Your preferred corridor for the full 100. Your turnaround time. Proposals without sample rows won't be reviewed. Sample rows that use templated or undated verification text will be declined.

High‑Ticket Sales Consultant — Smart Home & Commercial AV

Freelance High‑Ticket Sales Consultant — Luxury Smart Home & Commercial AV (Remote, UK) Short summary (indicative budget line — required): Hourly rate: £20–£30/hr + commission. Seeking experienced freelance/contract sales consultant for ongoing lead conversion. Description (trimmed / policy-safe): FrontGlow Media is a premium technology and visual environments company delivering luxury smart homes and commercial AV across the UK. We need an experienced freelance High‑Ticket Sales Consultant to convert qualified enquiries into paying clients on a contract basis. Role & Responsibilities - Handle incoming enquiries and call back website leads - Qualify leads and book consultations (video/phone) - Run video consultations, explain services, prepare customers for quotations - Update CRM after each interaction and follow up warm prospects - Work closely with our operations team; flexible hours, remote Required - Excellent spoken English and professional telephone manner - Proven high‑ticket sales experience (home automation, luxury goods, construction or AV advantageous) - CRM experience;

Experienced UK telemarketer for cold B2B calls to care homes

I run a UK technology company that works with care homes. I have a screened list of around 700 UK care homes (checked against TPS and CTPS) and I need an experienced UK based telemarketer to make cold outbound B2B calls on my behalf. This is cold calling, not warm follow up. The people you call have not heard of us before. Your job is a calm, professional introduction to a low cost, no obligation service (a £195 IT cost review), and booking anyone interested in for a short follow up call with me. Consultative and never pushy, but confident opening a cold conversation and handling a brush off. What I need: 1. UK based, native English speaker with a clear, confident phone manner. I am cold calling British care home managers, so this matters a great deal. 2. Proven cold B2B outbound calling experience, ideally in healthcare, care, or professional services. 3. Comfortable working from a supplied list and script, opening cold, handling objections, logging outcomes, and booking appointments. 4. Happy to start with a small paid trial (a few hours or a small block of calls) before any longer arrangement. Please include in your proposal: 1. Your rate, and whether you charge by the hour, by the day, or per booked appointment. 2. Whether you can start with a small trial rather than a long contract. 3. Your relevant cold calling experience, especially any care sector or IT and technology work. I would like to move quickly, so please include pricing in your first message.

opportunity

Bespoke Online Booking System for External Assessors

OVERVIEW We're a care home group with 8 homes. We need a simple, self-service web booking tool for external assessors (DoLS Best Interests Assessors, CHC assessors, FNC reviewers, IMCAs, and others) to book their own visit slots to assess a resident. Currently done manually by phone/email — slow and time consuming. We want this replaced with a lightweight tool. WHO USES IT External assessors (primary users) — book their own slot, no account hassle. Our central Assessments and Contracts team (oversees all 8 homes) — configures settings and sees all bookings. CORE FEATURES Public booking page(s) — one per home or a single page with a home selector. Assessment type selection (DoLS, CHC, FNC Review, DST, IMCA, Best Interests Meeting, "Other" free text) — expandable later. Live availability & direct booking — no manual approval needed for MVP. Configurable minimum notice period per assessment type — e.g. DoLS bookable next day, CHC needs 2 weeks minimum, others TBC. Must be adjustable by our Assessments and Contracts team via a settings screen, not hardcoded. Outlook Calendar integration (Microsoft Graph API) — bookings sync with real per-home calendars and auto-create events. Automatic confirmation/reminder emails to assessor and home contact on booking, change, or cancellation. Microsoft Teams integration — auto-generate a Teams link for remote/hybrid visits. Booking form fields: assessor name/organisation/email/phone; resident's name; resident's DOB or NHS number; assessment type; "will staff time be required?" (Y/N); "will medical records be required?" (Y/N); "has NOK been notified?" (Y/N); free-text notes. Self-service reschedule/cancel via link in confirmation email. Central dashboard for the Assessments and Contracts team — view bookings across all homes, manage notice-period settings. NICE-TO-HAVES (not required for MVP) Per-home blackout dates; CSV/Excel export; SMS reminders. TECHNICAL PREFERENCES Must integrate with Microsoft 365 (Outlook + Teams) via Graph API or equivalent — no third-party calendar system. Freelancer's choice of platform/stack, as long as it integrates well with M365 and is easy for us to maintain (please explain your approach, e.g. Power Apps/Power Automate vs custom web app). Mobile-friendly, since assessors will often book from their phone. DATA PROTECTION Resident DOB/NHS number plus assessment type counts as special category health data under UK GDPR. Please address in your proposal: hosting/encryption (at rest & in transit); who can view resident-identifying records; retention/auto-purge policy; relevant experience with health-adjacent data in a UK/CQC-regulated context. No full medical records/care notes should be stored in the tool. DELIVERABLES Working system live across all 8 homes, link shareable with assessors. Outlook sync + Teams link generation, tested. Short (1-2 page) admin guide for the Assessments and Contracts team. Handover of admin credentials/access. BUDGET & TIMELINE Under £500 (MVP scope). A few weeks. Open to a phased approach — core booking + calendar sync first, nice-to-haves later if budget allows. PLEASE INCLUDE IN YOUR PROPOSAL Proposed tech approach and why it suits Microsoft 365; relevant experience with booking systems/Graph API/Outlook/Teams integrations; rough timeline and milestones; assumptions/questions given the budget.

AI assistant call handling

I’m looking for a developer to build an AI-powered call handling and dispatch system for emergency/facilities maintenance calls, similar to corecall.co.uk. I have an existing IP phone system this needs to integrate with. ( Hihi) What it needs to do: • Answer inbound calls via AI (voice agent), 24/7 • Have a natural conversation to capture caller name, location, fault description, and urgency • Automatically match and dispatch the right engineer based on skill, location, and availability • Send SMS/email notifications to both the engineer and the customer • Provide a live dashboard showing incidents, statuses, and engineer availability • Integrate with our existing systems Ideal experience: • Voice AI platforms (Vapi, Retell, Bland, or similar) • SIP/VoIP and PBX integration (3CX experience a strong plus) • Backend development (Node.js or similar) — APIs, webhooks, databases • Twilio or similar for SMS/email notifications • Comfortable building a clean operational dashboard Nice to have: • Prior experience building call-handling/dispatch systems for trades, FM, or field service businesses • Experience with Anthropic/OpenAI APIs for conversational logic To apply, please include: • Relevant past projects (especially anything involving voice AI or SIP/PBX integration) • Your estimated hourly rate and roughly how many hours you’d expect this to take • Any questions about scope I already have a working architecture plan and some backend code scaffolded, so this isn’t starting from zero happy to share on request. PLEASE DO NOT ADD ME ON LINKED IN OR EMAIL ME OR MAKE ANY CONTACT OUTSIDE OF THIS PLATFORM I WILL REPORT AND BLOCK

Executive PA (UK Remote | 5–10 hrs/week | £10–£15/hr)

Executive PA / Operations Coordinator (UK Remote | 5–10 hrs/week | £10–£15/hr) We’re looking for a highly capable Executive PA to manage and structure a mix of business, property, and personal administration. This is a remote UK role requiring strong organisation, independence, and daily communication. WHAT YOU'LL DO You will turn unstructured input into clear, tracked, completed actions: 1. Manage diaries across multiple areas (business, property, personal) 2. Convert messages/emails/notes into structured task lists 3. Organise files and maintain clean, usable systems 4. Track tasks and ensure nothing is left incomplete 5. Chase missing information and close loops 6. Coordinate daily priorities via calls/messages WHAT WE NEED a) Experience as a PA, EA, or high-level VA b) Strong organisational and systems thinking ability c) Comfortable working with unclear or incomplete instructions d) Confident following up until tasks are completed e) Reliable, detail-focused, and proactive Not suitable for entry-level applicants or task-only assistants. WORKING SETUP 1. 5–10 hours per week 2. £10–£15/hr depending on experience 3. Daily check-ins via phone/What's App calls (start/end of day) 4. Occasional video calls 5. Strict confidentiality required (NDA + UK GDPR compliance). APPLY WITH a) Brief relevant experience b) Availability c) CV Shortlisted candidates will be interviewed by video.

Social media set up plus canva & mailchimp with LinkedIn

Clear-Rec Ltd – Complete Digital Marketing & Social Media Setup Brief (Free Version) Objective Create a professional, consistent online presence for Clear-Rec Ltd that promotes our education recruitment services, generates candidate registrations and school enquiries, and allows all marketing channels to work together using free software wherever possible. ⸻ 1. Branding Use the same branding across every platform. Create: * Company logo * Profile picture * Cover/banner image * Brand colours * Brand fonts Create Canva templates for: * Job adverts * Candidate profiles * Client testimonials * Recruitment tips * School support information * Company updates * “We’re Hiring” graphics * Meet the Team * Candidate of the Week * School Vacancies * Success Stories Free software: * Canva Free ⸻ 2. Website Website: www.clear-rec.co.uk Check: * Contact forms * Mobile optimisation * SEO * Google Maps * Candidate registration * Employer enquiry form * CV upload * Privacy Policy * Cookie Policy Connect with: * Google Analytics * Google Search Console Free tools: * Google Analytics * Google Search Console ⸻ 3. Create & Optimise Social Media Create and fully optimise: * LinkedIn Company Page * Facebook Business Page * Instagram Business Account * TikTok Business Account * YouTube Channel * Google Business Profile Every account should include: * Company logo * Matching banner * Business description * Website: www.clear-rec.co.uk * Phone: 07920 480812 * Business email * Consistent branding * Call to Action * Keywords around Education Recruitment and School Support Recruitment ⸻ 4. Connect Everything Together Connect Facebook and Instagram through Meta Business Suite. Link: * Facebook ↔ Instagram * Instagram ↔ Threads (optional) * LinkedIn ↔ Website * TikTok ↔ Website * YouTube ↔ Website * Google Business ↔ Website ⸻ 5. Free Social Media Scheduling Use: Meta Business Suite (Free) Schedule: * Facebook * Instagram Use: LinkedIn Native Scheduler (Free) Schedule LinkedIn posts. Use: TikTok Scheduler (Free) Schedule TikTok videos. Use: YouTube Studio (Free) Schedule YouTube videos and Shorts. This means every platform can be scheduled for free without paying for Hootsuite or Buffer. ⸻ 6. Email Marketing Create: * Mailchimp Free Account Set up: * Candidate mailing list * School mailing list * Temporary staff list * Permanent recruitment list Create automated emails: * Welcome email * Candidate registration confirmation * School enquiry acknowledgement * Monthly newsletter * Job alerts ⸻ 7. Google Business Create a Google Business Profile. Include: * Services * Photos * Opening hours * Website * Phone number * Reviews * Regular updates ⸻ 8. Content Plan Create a monthly content calendar. Aim for: * 3–5 LinkedIn posts each week * 3 Facebook posts each week * 3 Instagram posts each week * 2 TikTok videos each week * 1 YouTube video or Short each week Content ideas: * Latest vacancies * Recruitment tips * School support roles * Candidate success stories * Testimonials * Interview advice * Compliance guidance * Behind the scenes * Meet the team * School business manager insights * Finance, HR and administration recruitment * Facilities, catering and cleaning recruitment * Education news ⸻ 9. Graphics Design branded templates for: * Drama vacancies * Teaching Assistant jobs * School Business Manager jobs * Finance vacancies * HR vacancies * Admin vacancies * Cleaning vacancies * Catering vacancies * Site Manager vacancies Use Canva Free. ⸻ 10. SEO Optimise your website for keywords such as: * Education Recruitment * School Support 13. Free Software to Use * Canva Free – graphics * Meta Business Suite – Facebook & Instagram scheduling * LinkedIn Scheduler – LinkedIn scheduling * TikTok Scheduler – TikTok scheduling * YouTube Studio – YouTube scheduling * Mailchimp Free – email marketing * Google Analytics – website analytics * Google Search Console – SEO monitoring * Google Business Profile – local visibility * Google Drive – document storage *

White-Hat Local SEO Link Builder / Citation Specialist

OVERVIEW I run a portfolio of ~16 local service businesses (luxury transportation / black-car, home services, pet care) in San Diego and the US–Mexico border region. I need a white-hat link builder and local-SEO specialist to earn relevant, real backlinks and build accurate local citations across the portfolio. Ongoing work for the right person. SCOPE - Build and verify local citations with consistent NAP (name, address, phone): Google Business Profile, Bing Places, Apple Business Connect, Yelp, BBB, chambers of commerce, and industry-specific directories. - Earn niche-relevant backlinks through manual outreach: travel/tourism blogs, local news, event and wedding vendors, hotels, and partner businesses. - Digital PR / HARO-style placements where relevant. - Deliver a report with a LIVE URL for every link and citation, the page it sits on, and one line on why it's relevant. HARD RULES — READ BEFORE APPLYING - NO PBNs, link farms, blog-comment spam, directory-blast tools, or "X backlinks for $Y" packages. Links from auto-generated or topically irrelevant domains will be rejected and unpaid. - White-hat only. Every link must be a real, indexable page relevant to a local service business. - No link schemes that violate Google's guidelines. Quality over quantity — I would rather have 10 relevant links than 500 junk ones. TO APPLY (I ignore generic/templated proposals) 1. Do NOT tell me how many links you can build per month. Tell me your PROCESS. 2. Name 3 directories or sites you'd target for a luxury airport car-service business in San Diego, plus 1 for a cross-border travel service. 3. Share 3 live URLs of relevant links you've earned for past clients (actual links, not a screenshot of a dashboard). 4. In one sentence: what's the difference between a citation and a backlink? TERMS Paid trial first: 10 verified citations/links on ONE site. If the quality holds, scale to all 16. Budget: This is a paid trial — 10 verified citations on one site. Fixed: $30 per trial site. Upon successful completion of one trial site, you will be assigned 16 additional sites.

Bookkeeping & Finance Assistant (UK Remote | Part-Time | £10+ ph

BOOKKEEPING & FINANCE ASSISTANT (UK Remote | Part-Time | £10–£15/hr) We are looking for an experienced, highly organised Bookkeeping & Finance Assistant to support both business and personal financial operations across property, construction, and personal commitments. This is a remote UK-based role, approximately 6 hours per week, with flexibility agreed in advance. CORE RESPONSIBILITIES 1, Monthly management accounts support (P&L, cash flow, balance sheet maintenance) 2. Regular bank reconciliations, including identification and resolution of discrepancies 3. ccurate tracking of income, invoices, and outstanding receivables 4. Proactive chasing of overdue invoices and missing financial information 5. Managing and scheduling business and personal payments 6. Preparing structured financial data for external accountants (HMRC/Companies House handled externally) 7. Maintaining a clear forward view of recurring and upcoming financial obligations WHAT WE ARE LOOKING FOR We are specifically looking for someone who is: a) Experienced in bookkeeping or finance administration (not data entry only) b) Confident working with multiple accounts and incomplete or inconsistent information c) Strong in reconciliation and error detection (able to spot when something does not balance and investigate why) d) Highly proactive in chasing information and resolving gaps without repeated instruction e) Comfortable working independently and maintaining structured financial systems f) Methodical, disciplined, and consistent in follow-through This role is not suitable for someone who requires detailed step-by-step instruction for routine bookkeeping tasks. COMMUNICATION AND WORKING STYLE 1. Phone calls/messages used for day-to-day coordination and quick clarification 2. Email used for formal records (must be flagged to client via a call/message) 3. 1–2 short weekly Microsoft Teams check-ins 4. Occasional time-sensitive coordination required during the week Clear communication and responsiveness are essential due to the pace and nature of financial workflows. CONTEXT OF WORK You will support a combination of: 1. Property lettings and management accounts 2. Construction/surveying-related business activity 3. Business invoicing and operational expenses 4. Personal financial commitments (e.g. insurance, vehicles, household bills) IMMEDIATE PRIORITIES a) Full reconciliation across business bank accounts b) Review of current position with HMRC and Companies House c) Structuring payment schedules for outstanding and upcoming obligations APPLY WITH 1. Summary of relevant bookkeeping experience 2. CV 3. Availability and preferred working pattern Shortlisted candidates will be invited to a video interview.

Legal advice Employment law employer negligence accident at work

** Must be a qualified solicitor registered with SRA ** Looking to understand how to best move forward with legal action for a past work accident, and what are the steps involved, rough costs, time frames etc. Is employee negligence / breach duty of care the best (as in most likely) legal avenue? Need to understand the time limits – I didn’t find out the cover up until a copy of my medical records were obtained in 2024. Does the fact that the company covered up the accident and denied me life saving medical care offer and avenue and also nullify the personal injury claim ? I have no desire at this stage to explore legal action against my past solicitors. Is an employer legally required to provide medical assistance to an employee who sustains a serious injury, and do they also have a legal obligation to ensure that a certain number of staff members are trained in first aid? Happy to communicate in writing or phone call etc. I suffered a workplace accident that was not my fault and the company admitted liability, however due to workplace accidents being rife the company (to be confirmed) deliberately tried to cover up and downgrade the accident, ultimately leading to myself receiving such inadequate medical care that it constitutes being denied medical care. This is also lead to incorrect information being documented on my medical records with was a vast contrast to what I was claiming my injuries were, so that it created a bias from health care professionals that is still prevalent today, resulting in still not receiving adequate investigation or treatment. The accident 03/03/2017- whilst working in a loading bay and opening the curtains on a large double decker height lorry, another employee operating a folk lift started unloading from the opposite side and knocked a pallet containing 50kg of drums. striking me in the head throwing me to the floor. Immediately following my accident, the company having no qualified health and safety staff members on shift, did not call an ambulance to correctly identify the severity of my head injury, and went against protocol to move me, forcibly picking me up and taking me to Loughborough walk in centre. Whilst I was suffering from a severe concussion and did not feel capable, the company employee told the doctors at the walk in centre that I had been hit on the head by a 5ltr bottle - not a pallet totalling 50kg drums and was exceptionally lucky to be alive. I did not establish this fact until February 2024 when I got a copy of the my NHS medical record from the night of my accident. The employee misinforming the doctor was part of the evidence I have as to why the company deliberately covered up my accident: • The company had a chequered health and safety history, including a fatality in 2003 - news paper article attached. • 3 cameras of the accident were mysteriously not working. • No ambulance called • Doctors given incorrect information to down play the accident. • The company did not report the accident to the health and safety executive until 3.5 Years after the accident - not the maximum of 15 days timeframe required by RIDDOR. • Its suspected that the companies insurance company may have also been given the incorrect weight * - pending information from a GDPR request . Possible avenues of legal recourse: Employer Negligence / Duty of Care: The company breached their duty of care and failed to provide me with medical help following my accident. No health and safety employee on site, I was a risk employee being on blood thinners and should not have been moved without a spinal board and an ambulance. please see the attached word document that covers the rest of the details.