It Support New York City Projects
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Help Desk Associate
As a help desk associate, you will be responsible for providing technical assistance and support to customers or employees with computer systems, hardware, or software issues. You will respond to inquiries, troubleshoot problems, and offer solutions to ensure customer satisfaction and productivity. Responsibilities: Provide first-line technical support via phone, email, or in-person to resolve customer issues promptly and efficiently. Identify and diagnose hardware and software problems and escalate complex issues to appropriate teams for resolution. Guide customers through troubleshooting steps and document solutions for future reference. Install, configure, and maintain computer systems, peripherals, and software applications. Collaborate with other support team members to ensure timely resolution of technical issues. Keep accurate records of customer interactions, technical issues, and solutions provided using ticketing systems or databases. Stay updated on product knowledge and industry trends to effectively address customer inquiries and concerns. Provide training and guidance to customers on using software applications or systems effectively. Follow established procedures and protocols for handling technical support requests and escalate issues according to priority levels. Continuously strive to improve customer satisfaction through proactive communication and problem-solving. Requirements: High school diploma or equivalent; additional technical certifications or training preferred. Proven experience in a technical support role or help desk environment. Strong knowledge of computer hardware, software, operating systems, and networking concepts. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Customer-focused attitude with a passion for providing exceptional service and support. Ability to work independently and collaboratively in a fast-paced environment. Attention to detail and strong problem-solving skills. Familiarity with ticketing systems and remote support tools. Flexibility to work shifts, including evenings, weekends, and holidays as needed. Commitment to continuous learning and professional development in the field of technology support.
14 days ago23 proposalsRemoteopportunity
Magento online shop
I need a developer to hand all new online store on Magento. We are a chocolate company and we want a developer to create our new website with all the layouts , categories , customizations etc and with yearly support.
13 days ago58 proposalsRemoteResearch for list of smartphone stores in Mexico and Canada
THE BUDGET IS THE BUDGET. THE BUDGET IS FIXED. YOUR PROPOSAL IS THE BUDGET. I need someone to research and find the names of all independent smartphone/cell/mobile phones in both Mexico and Canada. We need 8,000 stores in Mexico and 6,000 stores in Canada. These are phone repair stores or phone accessories stores or just phone stores. Okay so we need all the independent stores. We do not want the stores like Apple Centres or Sony or T Mobile or Orange or Vodafone etc. We want the smaller stores. So you’ll need to check. We need them all neatly put into an excel spreadsheet We also need the emails to be put into a folder. We need the store name, address, facebook page, website (if they have one) and email address. There are about 6,000 stores in Germany There are about 5,000 stores in Poland. You will be provided with all the areas to search, I need to see a sample of work that I require, 2 stores please in an excel file. I need store name, address, website, email, phone number, facebook page. BUT CHECK THE DATA, CHECK CHECK CHECK. I don’t want bad data or old data or wrong data. So you search a town/cities, put it into google maps and then search the area close to the town and city. Everything is on there. Then cross reference with facebook I need store name, address, website, email, phone number, facebook page. We do NOT NEED the big stores like 3 T-Mobile, Apple etc Only the smaller independent stores You can search under Mobile phone stores Mobile phone repair stores Mobile phone accessories stores I need you to update me in 3 days so I can check you’re doing all ok and can help. You have 2 weeks to finish the work
12 days ago15 proposalsRemoteCopywriter with a Focus on Eating Disorders and Nutrition
We are seeking a talented and empathetic Copywriter to join our team. The ideal candidate will have a robust understanding of nutrition, eating disorders, food, and body image issues. This role requires a sensitive and informed approach to writing, as the topics are complex and personal to many. Responsibilities: Write engaging and informative content that aligns with our holistic approach to recovery from eating disorders. Create blog posts and articles optimised for SEO, which will be featured on our website and other platforms. Develop content that resonates with individuals experiencing eating disorders, providing them with supportive and accurate information. Collaborate with our team to brainstorm and develop new ideas for content that supports our mission and values. Requirements: Proven experience as a copywriter or related role with a focus on nutrition and health. Strong understanding of eating disorders, nutrition, and the issues surrounding body image. Experience or background in dietetics, particularly involving eating disorders, is highly preferred. Alternatively, personal experience or a deep personal connection to the topic of eating disorders will be considered. Excellent writing and communication skills, with the ability to produce clear, concise, and sensitive content. Knowledge of SEO best practices and experience creating content that ranks well on search engines. Ability to work independently and as part of a team, demonstrating initiative and commitment to our company's ethos. Our Ethos: Our approach is built on three pillars: empathy, education, and empowerment. We prioritise a gentle and personalised method in nutrition and recovery from eating disorders. Empathy: We understand the complexities of eating disorders and strive to provide a supportive and non-pressuring environment. Education: We aim to dispel nutrition myths and equip our clients with accurate information to support a balanced life. Empowerment: Our goal is to empower clients to manage and overcome eating disorders by providing motivational support and practical tools. These principles guide all our interactions, helping individuals on their journey to recovery. Application: If you are passionate about making a difference and have the skills we are looking for, please submit your resume, a cover letter explaining your interest and qualifications, and writing samples that demonstrate your expertise in nutrition and eating disorders. We look forward to hearing from you and potentially welcoming you to our team, where you can help make a lasting impact on the lives of others. Please start your cover letter with the word ‘Green’ so I know you have read this fully.
5 days ago24 proposalsRemoteFreelance Legal Administrative Support Specialist
Attention to all meticulous administrative professionals with a penchant for legal operations! i am on the lookout for a proficient freelance legal administrative support specialist to bolster my work efficiency and provide invaluable assistance in legal administrative functions. Your pivotal role will encompass a spectrum of tasks aimed at streamlining operations, ensuring meticulous client service, and advancing our organizational goals within the legal realm. Responsibilities - Prompt and professional handling of client correspondence, including messages and calls. - Coordination and management of online meetings, ensuring seamless scheduling and execution. - Implementation of administrative protocols to enhance workflow efficiency within legal operations. - Delivery of top-notch support services to our esteemed clientele, addressing their needs with precision and diligence. - Collaborative engagement with internal stakeholders to propel the achievement of organizational objectives in the legal domain. This is a freelance hiring and Compensation will be provided at a competitive rate of $22 per hour.
a month ago16 proposalsRemoteVirtual PA Assistance for small business owner
Hello, I'm looking for someone to provide regular ad hoc administration support, including: - some diary/email management (but I mainly look after this myself, may more be helping organise more complex diary meetings, etc) - general admin support such as research, data entry, filling in new supplier forms, etc. - other ad hoc things that may come up. I work in PR and looking for someone with high standards of attention to detail, who can help me get a bit more organised during a busy time. Could be a long-term arrangement for the right person.
16 days ago68 proposalsRemoteResearch for list of smartphone stores in Germany and Poland
THE BUDGET IS THE BUDGET. THE BUDGET IS FIXED. YOUR PROPOSAL IS THE BUDGET. I need someone to research and find the names of all independent smartphone/cell/mobile phones in both Germany and Poland These are phone repair stores or phone accessories stores or just phone stores. Okay so we need all the independent stores. We do not want the stores like Apple Centres or Sony or T Mobile or Orange or Vodafone etc. We want the smaller stores. So you’ll need to check. We need them all neatly put into an excel spreadsheet We also need the emails to be put into a folder. We need the store name, address, facebook page, website (if they have one) and email address. There are about 6,000 stores in Germany There are about 5,000 stores in Poland. You will be provided with all the areas to search, I need to see a sample of work that I require, 2 stores please in an excel file. I need store name, address, website, email, phone number, facebook page. BUT CHECK THE DATA, CHECK CHECK CHECK. I don’t want bad data or old data or wrong data. So you search a town/cities, put it into google maps and then search the area close to the town and city. Everything is on there. Then cross reference with facebook I need store name, address, website, email, phone number, facebook page. We do NOT NEED the big stores like 3 T-Mobile, Apple etc Only the smaller independent stores You can search under Mobile phone stores Mobile phone repair stores Mobile phone accessories stores I need you to update me in 3 days so I can check you’re doing all ok and can help. You have 2 weeks to finish the work
14 days ago14 proposalsRemoteLibrary Automation process Tools for Oil & Gas company
I am an focal point of technology with an oil & gas upstream company seeking a skilled developer to create a comprehensive library of automation tools. These tools will be designed to handle a wide range of tasks from data analysis to report generation and workflow management. The goal is to fully automate these processes to boost our operational & technical efficiency. project SOW: 1- build excel sheet list of company support of oil & gas upstream automation processes. first from UAE local company than find global company (list include: company name & type of tools service & description service tools & contact (website) 2- check the attachment excel, you will find the overall job & activity in oil company & type of tools need & find more activity + tools support. 3- find company build dashboard can service all tools depende of division & find solution to connect system tools together 4- flowchart of activity team with tools support - To explain 5- prepare 3 presentation power point for 3 level of position (high level management position & management & employees 6- prepare guideline user (how find tools support activity, etc. ) 7- prepare general specification for project library automation process 8 - prepare Feasibility study library and optimize manpower Key Attributes: - Full Automation: The tools should have the capability to function independently, requiring minimal human intervention. - Multifunctional: We are looking for a one-stop solution that can handle data analysis, report generation, and workflow management. - Integration: The ideal tools should be able to integrate seamlessly with our internal databases, project management software, and enterprise resource planning (ERP) systems, etc. - find all task and activity of upstream Ideal Skills and Experience: - Proven experience in developing automation tools, especially in the oil & gas sector upstream, will be highly appreciated. - Proficiency in integrating systems with various databases and software. - Strong understanding of data analysis, report generation, and workflow management. Your proposal should include a brief overview of your relevant experience, a strategy for the development process, and an estimated timeline for completion. A successful project will lead to a long-term relationship, as we are keen on further automation and digital transformation within our company.
3 days ago15 proposalsRemoteB2B Appointment Setter
Working in a lively and friendly environment with a strong sense of team support, you will be working in the outbound marketing team to assist potential customers with their recruitment needs. Current shifts are flexible Monday to Friday. About the job: We give flexibility on the days worked, but, usually Monday to Friday. Full time and part-time positions available. Huge bonuses potential. Training and ongoing support. About you: - Previous Telemarketing experience is advantageous but not essential - Drive to succeed and progress. - Confident and able to communicate well on the telephone.
2 days ago18 proposalsRemoteurgent
Whats App Api
Hello guys I would like a Whats App api set up , so I can text my customers and offer text support over whats app I don't know what API to use. Please message me if you can help and let me know what API you propose
20 days ago32 proposalsRemoteExpires in 9Financial entitlements for children with SEND- 1-2 page guide
I am looking for someone who is knowledgeable about financial entitlements for children with SEND. I run a Charity, 2 social enterprises and a business. Some of the work we do is free, but others at the moment we can only offer to schools or people paying privately. I have been told there is money available, but not enough providers to spend it on, for things like direct payments and respite. I need someone who already knows a lot about this, but is willing to ring up support organisations to clarify if needed. Who can put together a 1-2 page guide on the types of financial support for families of children with SEND, who may be eligible and how they can be used. I have a few different activities that parents have asked for help with funding for, so you would need to also check to see whether its possible to use these for direct payments and how to do this
19 days ago11 proposalsRemoteMedia for Social Media (Reels, Stories, TikTok & Photos).
Hello, The budget to be discussed as we'll commit to X amount of hours per month. We have retained work for someone who can create video and photo materials for new build houses (interior/exterior) and the local areas of the developments (local countryside villages, towns, cities, markets, evening life etc). This is an exciting role as you'll be able to tour some amazing countryside properties and explore Lincolnshire's rural beauty. We'd like some of the videos similar to this house walkaround - https://www.tiktok.com/@momohomesltd/video/7358534553763368225?is_from_webapp=1&web_id=7197451494773802502 Image examples like this - https://unsplash.com/photos/tilt-shift-lens-photography-of-red-flowers-lqefG3LPPkY Travelling is a must as you'll be touring the Lincolnshire area. Many Thanks
19 days ago15 proposalsRemoteCoaching app development for iOS and Android
Coaching application requirements and flow: Student Flow 1. Login/Registration * Input credentials or register 2. Dashboard * Overview of enrolled courses * Latest notifications and announcements * Access personal calendar (schedules, due dates) 3. Course Interaction * Select Course * Access course syllabus * Download or stream course materials * Participate in Activities * Submit assignments * Take quizzes and exams * Contribute to discussion forums 4. Progress and Feedback * View Grades * Individual assignment/exam grades * Overall course grades * Track Progress * Visual progress indicators * Completion tracking (badges, points) 5. Communication * Discussion Forums * Post questions * Respond to peers * Direct Messages * Send messages to teachers * Group chats with classmates Teacher Flow 1. Login * Enter credentials 2. Dashboard * Summary of courses taught * Alerts on recent student submissions * Upcoming deadlines 3. Course Management * (Create)/Update Courses * Upload/edit videos and reading materials * Set up quizzes and assignments * Grade Submissions * Enter grades * Provide detailed feedback 4. Communication and Engagement * Announcements * Post updates and important information * Forum Moderation * Monitor and contribute to discussions * Direct Communication * Individual and group messaging 5. Analytics and Reporting * Student Performance * Access detailed performance reports * Course Analytics * Engagement metrics * Effectiveness assessments Admin Flow 1. Login * Administrative credentials * Multi-factor authentication 2. User Management * Account Setup * Create and manage accounts (students, teachers) * Roles and Permissions * Assign roles * Adjust permissions 3. Course Oversight * Course Approval * Review and approve new courses * Archival * Archive outdated courses 4. Analytics and Reports * Usage Statistics * System-wide engagement statistics 5. System Settings and Support * Technical Settings * Configure system-wide settings (term dates, login policies) * Support * Manage support tickets * Troubleshoot user issues
2 days ago28 proposalsRemoteDiscuss use of TensorFlow ML in health app
We are a software development company developing a health app. We need some support with implementing machine learning into our app. Please take a look at the project brief: https://tinyurl.com/ycyvzwcf
22 days ago20 proposalsRemoteopportunity
Web Scrapping and Business leads
I am looking for AI crew Agents (Llama ) Hi this is roughly what I’m looking for ……… I am looking for AI Agents for a projects i am working on ( delivery service ) , delivering to restaurants , Hotels , Hospitals etc etc 1. Fruit and Veg 2. Dairy produce ,Milk, cheese , butter etc 3. Prepared fruits and veg ( chopped carrots and peeled onions etc ) 4. Olive oils , tinned tomatoes , Vinegars , olives , etc 5. Fresh orange juice , Lime and Lemon etc , Fruit Purées for samples of the companies are www.premierproducescotland.co.uk and https://freshfoodcompany.co.uk i would like the agents to search (scape) the names of every restaurant / Hotel / Nursing Home / caterer / in central scotland Glasgow to Edinburgh and 30 miles radius search (scrape) all the key personal i.e. Catering managers / Head Chef / C.E.O’s / and make an excel sheet with their names , tel number , email and social media pages search for new establishments opening or changing management I would like to be able to copy this program and do the same in other cities i.e. Aberdeen / London / Manchester questions . 1. can this be set up to give me a weekly (monthly) update can i add tasks to the agents in the future as we learn Can the agents send a monthly newsletter ( flyers ) Can the agents send a Flyer to new ventures that are opening can the agents answer Chat question or Telephone questions
a day ago14 proposalsRemoteAnimation Project Generalist
We are seeking a highly skilled Animation Generalist to support all stages of our animation projects. This role is crucial for someone who understands the full spectrum of animation production from concept to completion. RESPONSIBILITIES - Provide support across all stages of animation production including conceptualization, character design, storyboarding, animation, and final rendering. - Collaborate with different departments to ensure a unified and efficient production workflow. - Use a deep understanding of the animation process to identify and recruit talent that meets the project's needs and standards.
23 days ago13 proposalsRemoteShopify developer needed
We are looking for an experienced Shopify developer for pajamas online shop development. There will be about 20 products on the website. Technical requirement for the website will be provided. Design that we are looking for is going to be similar to this website https://bmadame.com/. This is not only one-time opportunity, we are also looking for someone who can provide constant website support if needed and work with us on other projects. Please send your own quotes.
16 days ago69 proposalsRemoteTelemarketer Required
I require a telemarketer with a minimum of 2 years experience, Business to Business telemarketing that can take on work in UK Timezone. I work with various UK clients that offer products and services to various business sectors. I have recently had an influx of work so I would be happy to speak to you further about this work that could develop on an ongoing basis. The work ranges from appointment setting, sales lead generation, market research telephone surveys and event booking. Please do get incontact with me to discuss this further. If you have had prior experience working with an IT support company it would be beneficial but not essential.
7 days ago27 proposalsRemoteWordpress & ESP integration
I am launching 3-5 simple digital e-courses. I needed support with the following : 1. Connecting the courses to my website (word-press) 2. Securing the digital course from sharing without purchasing 3. Email Service Integration for marketing preferably using MailChimp or any other provider compatible with my website (free plan) 4. Paypal Payment Integration for the course Considerations I am a graphic/web designer and I can technically do the above, so I won't need maintenance support until the next growth period. I am hoping to save time as the course creator, and have someone execute this stage. There may also be an opportunity cost permitting to make some updates and boost the visual identity of my website. Thanks
22 days ago19 proposalsRemoteopportunity
I need email addresses for my linkedin contacts database
We have a database of approximately 6,500 LinkedIn contacts, and unfortunately, the email addresses of many contacts are missing. Our goal is to find a freelancer who can help us update the database with valid email addresses. The freelancer should have experience in data mining, web scraping, or any other method that can help them extract email addresses from LinkedIn profiles. The project requires the freelancer to work remotely and should be completed within a reasonable timeframe. We are willing to provide additional information and support to the freelancer throughout the project. If you are interested in this project, please submit your proposal, including your estimated cost and timeline. We look forward to hearing from you and discussing the details further.
7 days ago71 proposalsRemote