Information Systems Projects
Looking for freelance Information Systems jobs and project work? PeoplePerHour has you covered.
Create Training Videos
We are seeking the expertise of a skilled freelancer to create comprehensive training videos for our care software, Access. Access is a powerful software designed to streamline operations and enhance care delivery, but our staff currently faces challenges in effectively utilizing its features. To address this issue, we are looking for a talented freelancer who can produce high-quality training videos that effectively convey the functionalities and usage of Access. The videos should be engaging, informative, and easy to follow, ensuring that our staff can learn and utilize the software with confidence. The specific topics to be covered in the training videos include: Introduction to Access: This video should provide an overview of the software's features, functionalities, and benefits. It should explain how Access can help care providers manage their operations more efficiently and provide better care to their patients. Navigating the Access Interface: The video should guide users through the Access interface, highlighting important elements such as menus, buttons, and fields. It should demonstrate how to perform common tasks, such as creating patient records, scheduling appointments, and managing medications. Using Access Features: The video should showcase the various features of Access, including its reporting capabilities, medication management tools, and communication features. It should demonstrate how to use these features to streamline processes, improve communication, and enhance patient care. Integration with Other Systems: If Access integrates with other systems or software used in our care facility, the video should explain how to set up and use these integrations. It should also provide guidance on troubleshooting any potential issues that may arise during integration. Security and Privacy: The video should emphasize the importance of security and privacy in Access. It should explain how Access implements security measures to protect patient data and how users can maintain the security of their accounts. Training Materials: The freelancer should provide accompanying training materials, such as user manuals, cheat sheets, or reference guides, to support the training videos. These materials should be designed to reinforce the key concepts and provide additional resources for our staff. Timeline and Deliverables: We expect the freelancer to work collaboratively with our team to establish a timeline for the project. The deliverables should include the completed training videos in a format that is easily accessible and shareable within our care facility. Budget and Payment: We have a budget in mind for this project, and we will provide the freelancer with detailed payment terms upon selection. If you have the expertise and experience to create training videos that meet our requirements, we would love to hear from you. Please submit your proposal, including a sample of your previous work, a timeline for the project, and your estimated cost. https://www.theaccessgroup.com/en-gb/ Thank you for your interest in this project, and we look forward to working with you to improve the efficiency and effectiveness of our care software.
21 days ago25 proposalsRemoteopportunity
Mains water installation design
This project seeks the expertise of a qualified water systems designer to develop technical plans for a mains water installation servicing a rural site in the United Kingdom. The client requires the optimal sizing of pipe sections along an approximately 1000 meter underground route to ensure adequate water supply and pressure. Previous surveying work has generated a detailed drawing mapping the planned conduit pathway connecting the property to the municipal supply. The designer's task will be to analyze this route layout and recommend commercially available pipe dimensions according to established UK regulations and best practices for installations of this scale. Factors to consider include elevational variances, joint placements, and pressure head loss predictions to guarantee continuous water flow. Health and safety standards must be upheld according to the designer's professional knowledge of UK regulations. All work produced for this project will require clear technical specifications and drawings for procurement and installation purposes. The client values experience with the domestic water authority permitting process. Candidates with proven design history of successful similar-sized UK rural water system projects are encouraged to submit proposals.
22 days ago3 proposalsRemoteContent needed for new website vending and coffee machines
I seek a skilled copywriter to craft compelling product descriptions for our new commercial website. As a distributor of coffee machines and vending equipment, we aim to showcase the features and benefits of various models in a persuasive, sales-focused manner. The selected candidated will review product listings from five manufacturer partners, of which we typically stock 2-4 items each. For each item, the existing technical specifications and overview must be reworked into a narrative emphasizing the value proposition for potential buyers. Elements to highlight include efficiency, reliability, maintenance requirements, capacity, pricing relativities, and any innovations which may appeal to commercial customers. It is imperative that the descriptions are results-oriented, addressing clearly the needs and priorities of our target audience. Branded manufacturer language or passive voice should be avoided in favor of a confident, solution-selling tone. Optimization for search and scrolling on mobile is also important. The successful applicant will have strong technical knowledge of vending and coffee equipment, as well as proven abilities in persuasive copywriting, page optimization, and meeting tight deadlines. Competitive day rates will be offered to the right independent professional who can complete this project over the next two weeks. Proficiency with content management systems is preferable but not mandatory. Please submit relevant work samples and availability with your proposal to be considered.
20 days ago40 proposalsRemoteAndroid app developer for app relese task
Hello We are seeking an experienced Android App Developer to join our team for the development of a puzzle game for the Android platform. As an Android App Developer, you will be responsible for translating game concepts and designs into high-quality, efficient, and engaging mobile experiences. Your primary focus will be on the development of the Android application and its integration with backend services. Responsibilities: 1. Collaborate with game designers and artists to understand game mechanics, features, and visual designs. 2. Develop clean, efficient, and maintainable code for the Android platform using Java or Kotlin. 3. Implement game mechanics, user interfaces, animations, and audio effects according to specifications. 4. Optimize game performance for various Android devices to ensure smooth gameplay. 5. Integrate third-party libraries, APIs, and SDKs as required for features like analytics, ads, and social media sharing. 6. Conduct unit testing and debugging to ensure the stability and reliability of the application. 7. Work closely with the QA team to identify and fix bugs and performance issues. 8. Stay up-to-date with the latest trends, technologies, and best practices in mobile game development for Android. Requirements: 1. Proven experience as an Android App Developer with a portfolio of released applications or games on the Google Play Store. 2. Proficiency in Java or Kotlin programming languages and Android SDK. 3. Strong understanding of mobile game development principles, including UI/UX design, performance optimization, and memory management. 4. Experience with game development frameworks such as Unity or Unreal Engine is a plus. 5. Familiarity with version control systems (e.g., Git) and Agile development methodologies. 6. Excellent problem-solving skills and attention to detail. 7. Ability to work independently and as part of a team in a fast-paced environment. 8. Good communication and collaboration skills. If you are passionate about creating fun and challenging puzzle games for the Android platform and meet the above requirements, we'd love to hear from you! Please submit your resume and portfolio showcasing your relevant experience and projects.
4 days ago9 proposalsRemoteFull-Stack Developer with React.js and Node.js Expertise
Job Description: We are seeking a highly skilled and experienced Full-Stack Developer to join our team on a large-scale project. The ideal candidate will have a strong background in both front-end and back-end development, with specific expertise in React.js for front-end and Node.js for back-end services. This project involves building a robust, scalable, and high-performance web application that will be used by a wide range of users. Responsibilities: ● Develop and maintain the front-end of the application using React.js, ensuring high performance and responsiveness. ● Build and maintain back-end services and APIs using Node.js that will support the functionality of the web application. ● Collaborate with designers and other team members to convert designs and wireframes into high-quality code. ● Design and implementation of data storage solutions, including databases and server-side logic. ● Ensure the entire stack is designed and built for speed and scalability. ● Integrate various third-party services and APIs such as payment gateways, social media, geolocation, etc. ● Write clean, maintainable, and efficient code. ● Perform code reviews and enhance the performance of existing applications. ● Stay plugged into emerging technologies/industry trends and apply them into operations and activities. ● Provide detailed updates to project managers and stakeholders regarding development progress. Skills and Qualifications: ● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model. ● Thorough understanding of React.js and its core principles, along with popular React.js workflows (such as Flux or Redux). ● Proficiency in Node.js and frameworks available for it (such as Express, StrongLoop, etc). ● Familiarity with RESTful APIs and experience in API design and development. ● Understanding of front-end technologies, such as HTML5 and CSS3. ● Experience with user authentication and authorization between multiple systems, servers, and environments. ● Integration of multiple data sources and databases into one system. ● Understanding of database systems such as MySQL, MongoDB, Oracle, and/or PostgreSQL. ● Knowledge of code versioning tools such as Git. ● Excellent problem-solving skills and ability to perform well in a team-oriented environment. Additional Requirements: ● Bachelor’s or master’s degree in Computer Science, Engineering, or a related subject. ● Proven track record of delivering large-scale projects successfully. ● Excellent communication skills and fluency in English. Project Details: ● Duration: 6+ months ● Hourly Rate: Negotiable based on experience ● Commitment: Full-time preferred, minimum 40 hours per week How to Apply: Interested candidates should submit a proposal detailing their qualifications, a portfolio of relevant projects, and at least two references. Please include your expected hourly rate and availability. This is a fantastic opportunity to work on a project that will be utilized globally and to expand your skills in a dynamic and supportive environment. We look forward to your applications!
23 days ago27 proposalsRemoteFreelance Telemarketer required
Company Description Quartix UK is a successful provider of vehicle tracking systems, founded in 2001 by industry professionals. With a customer base of over 20,000 across various sectors, Quartix's online service and unique tracking system has been installed in more than 600,000 vehicles. Our telematics service caters to the needs of both large corporations and owner-managed businesses. Quartix has been recognized with several business and product awards, showcasing their success and innovation in the industry. Role Description This is initially a short-term contract role for a Freelance Telemarketer, with scope for it to become a longer-term contract if proven successful. The Freelance Telemarketer will be responsible for conducting outbound calls from a data list to generate leads and schedule online appointments/demos for the sales team. They will need to effectively communicate with potential customers and provide excellent customer service. Skills • Interpersonal Skills, Communication, and Customer Service skills • Experience in appointment scheduling and conducting outbound calls • Excellent verbal communication skills • Ability to work independently and remotely – daily activity reports are required • Experience in the automotive industry is a plus • Previous telemarketing experience is essential
a month ago23 proposalsRemoteRecruitment Business Development Consultant
I seek an experienced recruitment business development consultant to expand our client base and identify new hiring opportunities. The consultant will play a key role in strategically growing our network of corporate partnerships by leveraging their expertise in identifying organization's with impending recruiting needs. The ideal candidate will have a minimum of 3 years experience in a similar business development role within the recruitment industry. They should possess strong networking, sales and relationship building capabilities to effectively engage with HR leaders and hiring managers. The goal will be to showcase our full suite of talent acquisition services and demonstrate how we can efficiently support their staffing requirements. Consultant will be expected to conduct targeted outreach, attend relevant industry events and keep an active pipeline of sales qualified prospects. Excellent communication and presentation skills are a must to represent our brand professionally and close deals. Consultant will be evaluated based on number of qualified meetings scheduled each month and long term contracts secured. The role requires the ability to work both independently in a self-motivated capacity as well as collaboratively with our internal recruitment team. Proficiency with CRM systems and process documentation is also advantageous. This is a full time role with a competitive base salary plus commission structure. The ideal candidate will be a highly motivated self-starter who thrives in a fast paced sales environment. If you have a proven track record of successfully generating new business for a recruitment firm, I encourage you to submit
19 days ago13 proposalsRemoteFreelance Project Brief: CADGIS to QGIS Conversion
**Freelance Project Brief: CADGIS to QGIS Conversion and Export to QField** **Project Overview:** We are seeking a skilled freelancer with expertise in Geographic Information Systems (GIS) to convert approximately 20 CADGIS maps into QGIS format. The successful completion of this project involves not only the conversion of these maps but also their subsequent export to QField for mobile GIS data collection and mapping. This project is pivotal for our field data collection efforts, allowing us to leverage precise and efficient GIS capabilities in our operations. **Objectives:** - Convert approximately 20 CADGIS maps into QGIS format with utmost accuracy. - Ensure that all elements of the CADGIS maps are properly transferred and functional within QGIS. - Export the converted QGIS maps to QField, verifying their compatibility and performance on mobile devices for field data collection. **Scope of Work:** 1. **Conversion of CADGIS mapinfo to QGIS:** - Analyze and convert CADGIS maps to QGIS, retaining all geographical and attribute data. - Perform necessary adjustments to ensure that the maps are fully functional in QGIS, including layer properties, symbols, and other relevant GIS data. 2. **Export to QField:** - Prepare and export the QGIS maps to QField format, ensuring compatibility with QField standards. - Test the maps on QField to verify their operability and accuracy for field use. 3. **Quality Assurance and Testing:** - Conduct thorough testing at each stage of the project to ensure the integrity of the data and its usability in QGIS and QField. - Address any issues identified during testing to ensure the maps meet project requirements. **Deliverables:** - QGIS files of the converted maps, ready for use. - Documentation detailing the conversion process, including any specific adjustments made to ensure compatibility with QGIS and QField. - A final report summarizing the project outcomes, challenges encountered, and solutions implemented. **Budget:** The total budget for this project is €100. This budget covers all aspects of the project, from conversion to testing and final delivery. **Timeline:** The desired completion time for this project is [insert timeline here, e.g., 2 weeks from project commencement]. Please provide a proposed timeline with your application. **Application Requirements:** Interested freelancers should submit a brief proposal
6 days ago12 proposalsRemoteWebsite Revamp in Node.js
We seek a web developer to revamp its static website into a dynamic and modern Node.js application. The new website will showcase our construction services, engage potential clients, and effectively represent our capabilities. Project Goals: Modernized Platform: Build a fully functional website using Node.js and a modern JavaScript framework (e.g., React, Vue.js). Brand Identity & Responsiveness: Design a clean, sleek website reflecting our brand's professionalism and responsiveness across all devices (desktop, tablet, mobile). Engaging User Experience: Integrate interactive elements to showcase project portfolios, client testimonials, and detailed service descriptions. Performance & SEO: Optimize website performance for faster loading times and implement SEO best practices for improved search engine ranking within the construction industry. Key Deliverables: Functional Node.js application with well-documented code. Responsive website design aligned with modern web standards and construction aesthetics. Integration of relevant APIs/services (e.g., project gallery management). Unit tests for critical website functionalities. Deployment instructions and launch support. Technical Skills: Expertise in Node.js and a modern JavaScript framework. Strong understanding of web development best practices (HTML5, CSS3, JavaScript). Responsive web design (RWD) for optimal viewing on all devices. Familiarity with Node.js package management (npm/yarn). Experience with version control systems (e.g., Git). Bonus Qualifications: Server-side templating engines (EJS, Pug) for dynamic content management. Content management system (CMS) implementation for easy updates. Contact form and lead capture functionality integration. Project Timeline & Budget: We have a flexible timeline and set budget for this project. Please include estimated timeline and project cost in your proposal. Communication & Selection: Clear and consistent communication is essential. We expect regular progress updates throughout the project. We will select the candidate with the most relevant experience and a competitive offer.
16 days ago22 proposalsRemotePHP Developer Required - Amend Multi-Step Logic Quote Form
Project Overview: We need a PHP developer to tweak an existing form for our garden improvement client. It is an interactive PHP form allowing users to choose between decking or paving, select materials, sizes, and get a price quote. The quote uses pricing logic based on the user selection. Currently, the user enters their details before getting the quote. Our goal is to change the form order so they receive the quote before entering their details Form Link: https://easy-gm.co.uk/index.html - Form appears after the fold Current Form Layout Page 1: Choose Decking or Paving Page 2: Pick Materials Page 3: Select Size - Small, Medium or Large Page 4: Enter Personal Details Page 5: See Price THEY CAN THEN PROCEED TO FINANCE APPLICATION Desired Form Layout: Page 1: Choose Decking or Paving Page 2: Pick Materials Page 3: Select Size - Small, Medium or Large Page 4: See Price Page 5: Enter Personal Details THEY CAN THEN PROCEED TO FINANCE APPLICATION Expected Deliverables: Adjust the PHP code to change the form sequence as described. Make sure everything works smoothly and looks good. Test it to ensure it works on different devices. Timeline: We need this done within around 48 hours of receiving access to all files required Person Requirements: Portfolio of previous work Proficient in PHP development, with experience in forms. Knowledge of HTML, CSS, and JavaScript. Attention to detail and following instructions. Additional Information: If this goes well, there might be more work later. You'll work closely with our team to meet client expectations. Submission Instructions: Please send your proposal with your experience, approach, timeline, and cost estimates. PLEASE QUOTE AN ESTIMATED NUMBER OF HOURS FOR THE WORK INVOLVED Thank you for considering this project. We're looking forward to your proposals. Thanks, Graeme Edment Nexus Data Systems
20 days ago47 proposalsRemoteopportunity
Senior Web Developer for Complex Website Creation
We seek a highly skilled and experienced Senior Web Developer to lead the development of a complex website project. This project involves creating a robust and scalable website with advanced functionality and integrations. The ideal candidate will have a strong technical background, exceptional problem-solving abilities, and a proven track record of successfully delivering complex web projects on time and within budget. Requirements:- 1. Lead the end-to-end development of a complex website, from initial planning and architecture to implementation and deployment. 2. Collaborate with cross-functional teams, including designers, project managers, and stakeholders, to define project requirements and technical specifications. 3. Design and develop custom solutions and features to meet the specific needs of the project, utilizing the latest web technologies and frameworks. 4. Implement complex integrations with third-party systems, APIs, and databases, ensuring seamless data exchange and functionality. 5. Optimize website performance, security, and scalability through efficient code architecture, caching mechanisms, and server configurations. 6. Conduct thorough testing and debugging to identify and resolve any issues or bugs, ensuring a smooth and error-free user experience. 7. Provide technical guidance and mentorship to junior developers, fostering a collaborative and learning-oriented team environment. 8. Stay current with emerging technologies, trends, and best practices in web development, and recommend innovative solutions to enhance the website's functionality and performance. Qualifications: 1. Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience). 2. Minimum of 5 years of professional experience in web development, with a strong portfolio showcasing complex website projects. 3. Proficiency in multiple programming languages and frameworks, such as JavaScript (Node.js, React, Angular), Python, PHP, or Ruby on Rails. 4. Expertise in database design and management, including SQL and NoSQL databases (e.g., MySQL, MongoDB). 5. Experience with cloud platforms and services, such as AWS, Google Cloud Platform, or Microsoft Azure. 6. Strong understanding of web security principles and best practices, including authentication, encryption, and OWASP guidelines. 7. Excellent problem-solving skills and the ability to analyze complex requirements and propose effective technical solutions. 8. Effective communication skills and the ability to collaborate with diverse teams and stakeholders in a fast-paced environment. If you are a seasoned web developer with a passion for tackling complex challenges and delivering high-quality solutions, we invite you to join our team and lead the development of this exciting project. Please submit your resume, portfolio, and any relevant project examples for consideration.
a day ago70 proposalsRemoteCross-Platform Permission & Silencing Smartphone App
I am seeking an experienced app developer to create an application or both Android and iOS that manages device permissions and enables users to easily set their device to "Do Not Disturb" mode while silencing alarms. The app will require the following features: 1-Permission Management: Upon installation and first-time launch, the app will prompt users to grant necessary permissions to access system functions. Specifically, the app requires permissions to set the device to "Do Not Disturb" mode and silence alarms. This permission request dialogue will appear only once and will be repeated if the user denies permissions initially or decides to change the app's permissions later. 2- Cross-Platform Compatibility: It's crucial to understand that the permissions required differ between Android and iOS platforms. The app should handle these differences seamlessly and ensure proper functionality across both operating systems. 3- Efficient Functionality: The app should have just two buttons: one to enable the "Do Not Disturb" mode and silence alarms simultaneously, and another to revert all settings back to their original state. These buttons should provide users with quick and convenient control over their device's settings. 4- Reliability and Stability: The app must be stable and reliable, ensuring consistent performance across various device models and operating system versions. Ideal Candidate: - Prior experience in developing Android and iOS applications. - Proficient in permission management and location-based features.
a month ago12 proposalsRemoteurgent
Technical Architecture Contributions
Damyant software looking to build a solution architecture documentation Project Description: Dive into a cutting-edge infrastructure project designed for businesses looking to optimize their API management and enhance system reliability. We specialize in configuring and managing complex network setups involving Azure Load Balancers and Windows Failover Clusters. Our project aims to streamline operations and boost performance by effectively segregating API traffic and enhancing client-server interactions. Key Services Offered: API Traffic Isolation: Implementing advanced load balancer configurations to ensure API traffic is efficiently managed, avoiding unnecessary routing through Reporting Services. Direct Connection Setup for Clients: Facilitating direct connections for Rapid OA and GUI clients to a single PASOE instance, bypassing the load balancer for optimized performance. Failover Cluster Management: Utilizing Windows failover cluster for a robust active/passive deployment of critical services, ensuring high availability and system resilience. Custom Configuration: Tailoring interface patterns and endpoint configurations to meet specific client needs, with detailed planning and iterative enhancements. Project Highlights: Aligning with the latest technological standards, including updates to OpenEdge v12.8.2. Collaborating closely with industry experts and integrating feedback to refine our solutions. Preparing detailed designs for Azure Load Balancer settings, including necessary protocols and port configurations. Ideal for: Businesses in need of high-level API management solutions and failover strategies that require minimal downtime and offer maximum efficiency. Outcome: By partnering with us, you gain access to specialized knowledge and a tailored approach to managing your IT infrastructure. Expect improved system reliability, streamlined API traffic, and enhanced overall performance, aligning with the latest industry standards. Next Steps: Ready to optimize your API management and ensure your systems are failproof? Contact us today on PeoplePerHour to discuss your project needs and how we can achieve outstanding results together.
19 days ago14 proposalsRemoteExpires in 11Expert with experience in the UK Solar industry
We're a leading marketing and growth agency in the UK, dedicated to leveraging cutting-edge technology to streamline the customer acquisition process for our clients. That's where Go High Level comes in. We're seeking a highly qualified and experienced Go High Level expert to join our team and revolutionise how are clients do business. Role Description: As our Go High Level expert, you'll be at the forefront of our mission to automate and optimise the customer acquisition journey for residential solar companies. Your primary responsibility will be to handle all aspects of Go High Level implementation and management for our clients. This includes creating automated messages, implementing personalised videos from clients, and designing seamless systems to convert leads into sales. Requirements: - Extensive Experience: We're looking for someone with a proven track record of success in leveraging Go High Level to drive results for clients in similar industries. - Technical Proficiency: You should be highly skilled in using Go High Level's features and functionalities to their fullest potential. From setting up automated campaigns to designing custom workflows, you should be able to do it all. - Creativity: We need someone who can think outside the box and come up with innovative strategies to engage leads and nurture them through the sales funnel. - Communication Skills: Clear and effective communication is key. You'll be working closely with our clients to understand their needs and translate them into actionable Go High Level strategies. What We Offer: - Exciting Challenges: Joining our team means taking on exciting challenges and pushing the boundaries of what's possible in residential solar marketing. - Collaborative Environment: You'll be part of a dynamic team of marketing experts who are passionate about driving results for our clients. - Opportunity for Growth: As a rapidly growing agency, there's ample opportunity for professional growth and advancement within our organization. How to Apply: If you're ready to take your Go High Level expertise to the next level and make a real impact in the residential solar industry, we want to hear from you! Please attach your resume and a brief cover letter outlining your relevant experience and why you're the perfect fit for this role.
a month ago13 proposalsRemoteopportunity
Wordpress Website Developers needed
Basically there are two skillsets I we need assistance with. First I would need someone who knows how to build wordpress websites and second someone with Wordpress code quality assurance would be great. Currently, we are looking for Ukraine-based Wordpress Developers with a great skillset. More about the vacancyWe are seeking talented WordPress Developers with a strong skillset to join our team. As a WordPress Developer, you will be responsible for building and maintaining high-quality WordPress websites. You will work closely with our clients to understand their requirements and deliver custom solutions that meet their needs. Responsibilities: - Develop and maintain WordPress websites using PHP, HTML, CSS, and JavaScript. - Customize WordPress themes and plugins to meet client requirements. - Integrate third-party services and APIs into WordPress websites. - Perform quality assurance testing to ensure websites are bug-free and meet industry standards. - Optimize website performance and scalability. - Stay up-to-date with the latest WordPress development trends and best practices. - Collaborate with other team members to ensure project deadlines are met. Requirements: - Strong knowledge of WordPress development, including PHP, HTML, CSS, and JavaScript. - Experience with WordPress theme development and customization. - Familiarity with WordPress plugins and their functionality. - Excellent problem-solving and analytical skills. - Attention to detail and a commitment to quality. - Strong communication and teamwork skills. - Ability to work independently and as part of a team. - Experience with version control systems (e.g., Git). Preferred Skills: - Experience with WooCommerce and e-commerce websites. - Knowledge of responsive design and mobile optimization. - Familiarity with web performance optimization techniques. - Experience with SEO and search engine optimization. Location: This position is open for candidates located in Ukraine. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a talented WordPress Developer with a passion for building high-quality websites, we would love to hear from you.
a month ago79 proposalsRemoteEXECUTIVE IT SUPPORT
The Executive Support Engineer will be responsible for supporting the Executive team with their current technology needs, in addition to identifying and implementing new technologies to support their productivity and efficiency. The successful candidate will possess a combination of interpersonal and communication skills and an aptitude for working with applications, systems, and hardware to find resolution for executive user problems. This role will also be responsible for training and creating executive-style documentation. Participation in projects and proof of concepts will be required to ensure executive business requirements are properly met. Responsibilities Provides technology support for executives and their administrative staff. Educates executives on the efficient use of their technology. Monitor and perform IT equipment refreshes for executives using standard refresh and build processes. Provides executive video conferencing assistance. Coordinates with Enterprise IT on new application training when necessary. Maintains device spares and/or parts as required (phones, chargers, etc.). Coordinates spare equipment alternatives for traveling executives. Create and maintain system documentation, user guides, standard operating procedures. Coordinates support escalations to 2nd and 3rd tier technical teams. Assists company leaders with technical needs in preparation for executive meetings. Other Duties Provides scheduled on-call 24x7 system and executive support as required. Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities Exceptional customer service skills. Excellent communication and interpersonal skills. Ability to work independently as well as in a team environment. Ability to work in a fast-paced environment. Positive, flexible, and self-motivated attitude. Detail-oriented with excellent follow-up skills. Excellent organizational skills with the ability to manage time and multiple priorities. Strong analytical and problem-solving skills. Ability to maintain confidentiality of highly sensitive information and materials. Ability to understand new materials quickly and apply new information, concepts, and procedures in a constructive manner. Ability to effectively manage high stress, demanding situations. Knowledge of hardware and software platforms, including: Desktops, laptops, printers, peripherals, Windows 10, Active Directory, Microsoft Office 365 and mobile devices (iPhone/iPad, Android). Demonstrated proficiency in using the Microsoft Office suite of applications including Microsoft Project, Visio, PowerPoint, Word, Outlook, and Excel Qualifications Bachelor's Degree or equivalent experience and/or education required. 2+ years experience in an IT support role supporting senior-level executives required. 3+ years broad experience working with a variety of different technology platforms, inclusive of hardware, software, desktop and networks required. Experience supporting a wide-variety of hardware and software platforms, including: Desktops, laptops, printers, peripherals, Windows 10, Mac OS, Active Directory, Office 365 and mobile devices (iPhone/iPad, Android) required.
16 days ago19 proposalsRemoteShopify Flow Expert Needed for Custom Workflow Creation
We are seeking a highly skilled Shopify Flow expert to design and implement automated workflows to enhance efficiency and accuracy in our business processes. The goal is to reduce manual intervention, improve customer satisfaction, and streamline operations. Key Workflows to Implement: Inventory Management Automation: Low Stock Alerts: Automatically send notifications to the procurement team when inventory levels for top-selling products fall below a predefined threshold. Zero Inventory Updates: Set up workflows to automatically update product availability on our website to "Out of Stock" when inventory hits zero. Order Processing Enhancements: Order Tagging and Segmentation: Automatically tag and sort orders based on specific criteria such as value, location, or delivery type to facilitate faster processing. High-Value Order Alerts: Create notifications for customer service when high-value orders are placed, ensuring enhanced personal attention and service. Customer Relationship Management: First-Time Buyer Engagement: Initiate a welcome email sequence with a discount code for first-time buyers immediately after their first purchase is detected. Customer Feedback Loop: Automate the sending of a feedback request email a week after product delivery, and tag the customer's response for follow-up actions. Marketing and Sales Campaigns: Abandoned Cart Recovery: Trigger a series of emails to customers who abandon their shopping cart without purchasing, offering them incentives to return. Re-engagement Campaigns: Set up workflows to identify customers who haven’t made a purchase in the last 90 days and send them tailored promotions. Refund and Returns Processing: Automated Refund Processing: When a refund is initiated, automate the inventory adjustment and send an update email to the customer confirming the refund status. Return Restocking: Automatically update inventory levels when returns are processed and inspected. Skills and Qualifications: Proven experience designing and implementing workflows in Shopify Flow. Strong understanding of e-commerce operations, particularly within the Shopify ecosystem. Ability to write clear documentation for workflow setups to ensure continuity and scalability. Excellent analytical and problem-solving skills, with a strong attention to detail. Responsibilities: Collaborate with different departments to understand process bottlenecks and develop automation solutions. Design, test, and implement workflows, ensuring they integrate seamlessly with other business tools and systems. Provide ongoing maintenance and optimization of workflows based on performance data and business needs. Educate team members on how to interact with new systems and workflows for maximum efficiency.
22 days ago25 proposalsRemoteEXECUTIVE TECHNICAL SUPPORT ANALYST
The Executive Technical Support Analyst is responsible for providing technical on-site and remote support to the Executive Leadership Team and their Executive Assistants. The ideal candidate is a self-starter with exceptional problem-solving skills, able to implement solutions with little or no guidance, and can maintain composure in high-stress situations while delivering extraordinary customer service. Essential Duties Include, but are not limited to, the following: Deliver technical “White Glove” response to Executives and their assistants to ensure all their IT needs are addressed in a timely manner. Provide a high level of support through problem solving, listening, and having an exceedingly high level of customer service. Deliver tailored solution engineering to all requests made by Executives and their assistants. Make house calls to assist Executives with home office, networking, AV implementation, and other technical setups. Work with Executive Assistants to support IT initiatives for Executive needs, including travel and other offsite engagement. Provide A/V Support for Executive meetings, including presentation setup and video conferencing. Proactively manage new deployments and technology to the Executives, ensuring little to no disruption. Interact with IT functional groups and establish relationships cross-functionally to drive escalations to closure. Generate weekly and monthly reports for Executive Leadership liaisons regarding customer support issues. Maintain confidentiality and privacy in all dealings with Executives and their data. Assist with coordination of vendors and external repair/service technicians. Be present and available during work hours in professional attire with a manner and attitude acceptable to Executives. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Maintain regular and reliable attendance. Ability to act with an inclusion mindset and model these behaviors for the organization. Ability to perform duties after hours via an on-call basis Ability to work designated schedule. Ability to work nights and/or weekends as needed. Ability to work overtime, as needed. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day. Ability to work on a computer and phone simultaneously. Ability to use a telephone through a headset. Ability to work seated for approximately 80% of a typical working day. Ability to work standing for approximately 20% of a typical working day. Minimum Qualifications Bachelor’s degree in a field as outlined in the essential duties; High School Diploma or General Education Degree (GED) and 4 years of experience in a related field; or Associates Degree and 2 years of experience in a related field. 4+ years of overall IT experience, including direct support with c-suite level leaders, senior leadership, or other high level decision makers. Excellent verbal and written communication skills. Advanced proficiency with Windows, MacOS, iOS, and Zoom videoconferencing in a business environment. Demonstrated ability to navigate stressful situations with tact and poise. Demonstrated ability to present ideas in user-friendly, business-friendly, and technical language. 2+ years of experience using and troubleshooting Outlook within a network environment (i.e., permissions, calendar sharing, delegation, etc.). 2+ years of Incident Management experience; including business expectations and company- communications. 2+ years of experience working with Microsoft based operating systems, with emphasis on Windows 10 and O365 suite of applications. 1+ year of experience with OKTA end-user administration or relevant technology. Professional working knowledge of active directory, creating user accounts, resetting passwords, creating groups, and security group administration. Proficient with Audio/Video technologies. Strong grasp of basic security principles and practices as it pertains to a business environment. Demonstrated ability to perform the essential duties of the position with or without accommodation. Authorization to work in the United States without sponsorship. Preferred Qualifications Apple, Microsoft Certified Professional, Microsoft Technology Specialist or equivalent technical certification. ITIL V3 or V4 Foundation certification or equivalent experience. HDI training and certification. Experience using ServiceNow for IT Service Management. Experience supporting remote employees. Experience in healthcare or biotechnology. Microsoft SCCM and Windows 10 expertise.
16 days ago23 proposalsRemote