Email Marketing Projects

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Business Website for a Welder Training & Testing business

Full‑Stack Developer Needed: Brand‑New Mobile‑Friendly Business Website with Secure Short Video Uploading, AI Social Media Automation & GDPR Compliance Only UK‑based full‑stack developers or UK micro‑agencies should apply. Overseas applications will not be considered. Project Overview Materials Engineering Group (MEG) requires a brand‑new business website for our welding training and testing centre. This is not a rebuild or refresh of our existing site at www.meg.co.uk the new platform will be designed and built entirely from scratch. The existing website (live) can be viewed for background information about who we are and what we do. the new site must not reuse its structure, design, or code. The new website must be: Fully mobile‑friendly Fast and modern Secure Capable of handling short 1–3 minute welding videos uploaded by MEG staff seperate page required Integrated with AI‑driven social media automation Fully GDPR compliant MEG’s logo is trademarked and must be used correctly and professionally within the new design. We require a UK‑based full‑stack developer or small team with proven experience in secure video systems, automation, and high‑performance business websites. Core Requirements 1. Brand‑New Industrial/Modern Website presentation and Build Built from scratch (no reuse of www.meg.co.uk) Fully mobile‑friendly (responsive across all devices) Fast, component‑based design (React, Next.js, or similar) Clean, professional UI aligned with welding training/testing industry SEO‑optimised architecture Correct use of MEG’s trademarked logo and brand assets 2. Secure Short Video Uploading (1–3 min clips) MEG staff upload short welding videos (no public uploads) Encrypted storage (AWS S3, Cloudflare R2, or equivalent) Signed URLs / restricted access Anti‑download measures for training videos Automatic transcoding for smooth playback 3. AI Social Media Management Included Features Editable social icons (header + footer) Ability to update links from admin panel Social‑media meta tags (Open Graph + Twitter Cards) Social‑media referral tracking in GA4 UTM tracking for campaigns Auto‑publishing: Facebook LinkedIn Instagram X YouTube (video uploads) Social‑media feed embeds: Instagram grid YouTube playlist TikTok short clips LinkedIn company updates Social‑media dashboard (admin): Write once → publish everywhere Schedule posts Save templates Engagement overview AI‑assisted content tools (on/off options): Auto‑generate captions Auto‑generate thumbnails Auto‑generate short social posts from website content 4. Booking & Contact System Contact form with spam protection Email/SMS notifications 5. Compliance & Security Full GDPR compliance Cookie consent + privacy policy integration SSL, CDN, and server hardening Secure admin dashboard 6. Additional Pages Required (beyond those on www.meg.co.uk) New Technology Upgrade Courses Welding video upload player (no copying; ability to change/add videos) Contact Form Page News / Updates Deliverables Fully deployed brand‑new website (hosting + domain setup) Admin dashboard for video management and social automation Documentation for all systems Training session for staff when completed 60 days post‑launch support and revisions Future Expansion (Must Be Architected Now) Student login area Online theory modules Online payments (Stripe) Course booking system Auto‑generated certificates Technical Expectations WordPress, Webflow, or Next.js Modular, future‑expandable architecture Drag‑and‑drop page builder Auto‑image optimisation One‑click staging site Clean codebase Fast hosting (developer to recommend) Required Skills Full‑stack development (React/Next.js, Node.js, Python or similar) Secure video handling (AWS, Cloudflare, FFmpeg) AI automation (OpenAI, Meta/LinkedIn APIs) DevOps (deployment, SSL, CDN, monitoring) SEO + performance optimisation UI/UX design GDPR compliance knowledge Web designers alone are not suitable. We require a developer or team with security + automation + performance experience. Budget £2,000–£3,000 depending on: tech stack complexity of video system level of AI automation hosting setup Delivery time ? Open to offers, fixed price, or milestone‑based. To Apply Please provide: Examples of secure upload systems you’ve built Examples of AI automation or API integrations Your recommended tech stack Estimated timeline Confirmation you are UK‑based Applicants who cannot demonstrate secure video handling or AI automation experience will not be shortlisted.

IT support Analyst M365/Google Workspace

Job Title: IT Support Specialist (Managed Services) Employment Type: Managed Service Location: Remote The analyst have to be available Monday-Friday 07:00–19:00 BST. About the Role We are seeking a customer-focused IT Support Specialist to deliver remote managed IT support services across Google Workspace and Microsoft 365 environments. This role is responsible for providing end-user support during extended business hours, managing identity and access requests, administering collaboration platforms, supporting mobile device management (MDM), and ensuring a consistent, high-quality user experience. The successful candidate will work within a managed services framework, adhering to agreed service level agreements (SLAs), maintaining accurate documentation, and proactively identifying opportunities for service improvement. Working Hours Provide remote support coverage during extended business hours. Participate in scheduled shift rotations to ensure continuous service availability. Support priority incidents and service requests in accordance with defined SLAs and escalation procedures. Provide occasional out-of-hours support for critical business incidents, as required. Key Responsibilities End-User Support Deliver Level 1 and Level 2 remote technical support for end users. Log, categorize, prioritize, and resolve incidents and service requests through the IT service management platform. Provide timely communication and status updates to users and stakeholders. Troubleshoot issues related to operating systems, productivity applications, collaboration tools, and endpoint devices. Escalate complex issues to specialized support teams when necessary. Identity and Access Management Manage user identities and access across Google Workspace and Microsoft 365. Execute Joiner, Mover, and Leaver (JML) processes, including: User account provisioning and deprovisioning Role and permission changes License allocation and recovery Group membership administration Support password resets, multi-factor authentication (MFA), and account recovery processes. Ensure compliance with security and access governance policies. Collaboration Platform Administration Administer and support Google Workspace and Microsoft 365 services, including: Gmail and Microsoft Outlook Google Drive and OneDrive Google Meet and Microsoft Teams Shared mailboxes and distribution lists SharePoint Online and Shared Drives Configure, maintain, and troubleshoot: Email forwarding Mail flow issues Inbox and transport rules Shared mailbox access Calendar permissions and delegation Mobile Device Management (MDM) Administer and support MDM solutions for corporate devices. Enroll, configure, and maintain Android, iOS, Windows, and macOS devices. Apply security policies, compliance settings, and conditional access controls. Troubleshoot device enrollment, synchronization, and application deployment issues. Perform remote device actions, including lock, wipe, and compliance remediation. Service Management Meet or exceed contractual SLAs and key performance indicators (KPIs). Maintain accurate ticket documentation, asset records, and support procedures. Develop and update knowledge base articles and standard operating procedures. Identify recurring issues and recommend service improvements. Collaborate with customer stakeholders and internal teams to ensure service excellence. Required Skills and Experience Minimum 3 years of experience in an IT support, service desk, or managed services environment. Hands-on administration experience with Google Workspace and Microsoft 365. Experience managing Joiner, Mover, and Leaver processes. Strong understanding of identity and access management principles. Experience troubleshooting email systems, forwarding rules, and mailbox configurations. Practical experience with MDM platforms such as Microsoft Intune, Google Endpoint Management, Jamf, or equivalent solutions. Familiarity with ITSM platforms such as ServiceNow, Jira Service Management, Zendesk, or Freshservice. Strong knowledge of Windows, macOS, Android, and iOS environments. Understanding of ITIL service management principles. Excellent verbal and written communication skills in English. Preferred Qualifications Microsoft 365 Certified: Endpoint Administrator Associate Google Workspace Administrator Certification ITIL Foundation Certification Experience supporting hybrid cloud environments Key Competencies Strong customer service orientation Excellent troubleshooting and analytical skills Ability to work independently in a remote environment Strong organizational and time management skills Attention to detail Ability to manage multiple priorities effectively Commitment to continuous improvement and service excellence