Customer Support Projects
Looking for freelance Customer Support jobs and project work? PeoplePerHour has you covered.
Assistente administrativo
Suggested Project Description Option 1: We are seeking a bilingual administrative assistant to support our growing sales and client services team. The ideal candidate will be fluent in both English and Portuguese with at least three years of experience in a customer-facing role. Primary responsibilities will include managing incoming enquiries via phone and email, scheduling appointments, processing orders, updating client records in our CRM system, preparing reports and correspondence, and providing general admin support to the sales and account management teams. Strong organizational skills and attention to detail are essential as you will be the first point of contact for our clients. As an ambassador of our brand, exceptional customer service skills and the ability to build relationships are a must. Experience with sales processes, order management systems and CRM software is preferred. The successful applicant will have solid computer skills including proficiency in Google Workspace/MS Office suite and experience working in a fast-paced environment. This is a full-time role working from our office Monday through Friday between 10:00 am to 7:00 pm. The starting salary for this position is $600 per week. We offer a collaborative work environment and opportunities for professional development. If your background and qualifications match what we require for this key position on our team, we welcome you to submit your application and portfolio for consideration. We look forward to reviewing your submission.
8 days ago7 proposalsRemoteStructural Beam calculation
Hi, could you help to calculate the size of the beam and corner post to support the roof for this extension.
44 minutes ago0 proposalsRemoteopportunity
Create a multi marketplace Listing platform like zipsale etc
I want to make a platform like zipsale.co.uk and others here in the UK. For resellers who wish to sell/list on multiple sites such as eBay, Etsy, Vinted, Depop +. Multi marketplace management Please take a look or even sign up for a free trial to view the platforms abilities. Each user/account will have: Inventory management Autodelisting Sell similar feature Templates Top marketplaces Bulk import Analytics Unlimited crosslisting A customer support chat Function If you have any suggestions on the build, how you would build it or ideas please let's discuss this project. I'm open to suggestions, similar experience would be an advantage. Please give a timeline and price estimation. Kind regards James
13 days ago17 proposalsRemoteResearching data, sales support, marketing campaigns.
A woman's fashion brand seeks an independent contractor for wholesale market research, sales support and assistant in a monthly basis. The primary tasks involve identifying potential retail buyers on the wholesale platform Faire who may be interested in stocking the client's clothing line. This will require researching distributors' profiles to determine good matches for the brand. Subsequently, the contractor will send pre-written emails through Faire's portal to engage matched retailers. Additional assistance may include basic administrative duties to help manage the brand, such as inputting product data. The project initially centers on research and outreach, with prospects for ongoing collaboration supporting the client's growth. The ideal candidate can commit 2 -3 hours weekly and possesses strong research, written communication, and organizational skills.
14 days ago7 proposalsRemoteSocial Media / Customer Success / Partner in crime
Are you really good with clients and social media channels but maybe hate the process of finding and winning new clients? I m kinda the other way, I love the thrill of the chase but then need someone to keep the client happy, speak intelligently to them and help with content and QA Looking for an amazing customer success manager - 20 hours per week = 80 hours per month It's got to the stage where I need to free myself from running the day to day stuff inside the business and work on the business. It's a social media and content business and we have a small team who can already work on content and postings what Im looking for is -UK/NA accent - be client facing with lots of zooms - someone to account manage the existing accounts and make sure clients are happy - monitor accounts and tweak as needed (training given) - help the project manager firefight if there are issues - interview clients over Zoom to create video content - able to understand Linkedin campaigns and create reports (training given) -someone who doesn't mind getting stuck into other tasks when we are busy -someone to bounce ideas off of as the company continues to grow - check content is up to high standard - get involved in content production (mainly written) I need someone who is passionate about serving our clients I basically want to work on sales and developing the business and leave the rest to you and the small team Must have experience working in a social media or digital marketing agency
25 days ago43 proposalsRemoteDesign logo and facebook banner for IVF/infertility page
hello i am looking for a designer to create a logo and facebook banner etc that will be used to promote my IVF/Infertility blog and support page.
3 days ago57 proposalsRemoteReconciliations for Quickbooks VAT returns
Looking for some support from a qualified accountant and knowledgeable about Quickbooks, to make sure all bank transactions are captured on Quickbooks and the digital VAT return calculations. Especially stuck with foreign currency payments not agreed by Quickbooks, or some transactions not able to match with the relevant receipts/ invoices in Dext Prepare. If the collaboration is successful, the support might be requested on an ongoing basis.
3 days ago28 proposalsRemoteFreelance Admin Support: Client Communication & Meeting Booking
Hello freelancers, I am seeking a reliable and efficient admin support to assist with managing client communication and booking online meetings. The primary duties include responding to client messages and calls promptly, as well as scheduling and organizing online meetings as needed. Requirements: - Excellent communication skills. - Ability to handle client inquiries professionally and efficiently. - Proficiency in scheduling and managing online meetings. - Reliable internet connection and availability during agreed-upon hours. Project Details: - Duties: Client message and call response, online meeting booking. - Payment: $20 per hour. - Status: Freelance hiring opportunity. Thank you for your interest. I look forward to receiving your proposals.
14 days ago27 proposalsRemoteLooking for Meta drop down menu A to B testing
Design for my kitchen and bathroom company set up in Meta A to B testing Looking to give the customer the options of choosing serval option When do they require the work Would they like a call back etc
8 days ago12 proposalsRemoteVirtual Assistant / PA Ongoing
We are looking for a virtual assistant/PA (MUST BE UK BASED) that can work remotely and assist with a range of administrative/telephony support services for one of our VIP clients as and when required. Our typical requirements would be as follows: • Provide customer service as first point of contact • Answer emails and take phone calls • Make travel arrangements. • Schedule and cancel appointments. • Conduct online research • Prepare presentations according to instructions given .• Manage a contact list • Organise and manage a calendar and set reminders The ideal candidate would have a great command of the English language and have a pleasant telephone manner as well as being extremely organised and professional. An NDA agreement would need to be signed for data protection purposes. Calls can be diverted to the individual directly along with a work email address.
10 days ago84 proposalsRemoteVirtual Assistant for Shopify Dropshipping & Marketing
I am seeking a talented virtual assistant with a strong grasp of Shopify, particularly in the area of dropshipping, product listing, and marketing. I intend to have over 500 products on my store, and I need comprehensive support in social media and email marketing. Your responsibilities will include: - Setting up a dropshipping system and managing it efficiently - Listing and optimizing over 500 products on Shopify - Running and monitoring social media marketing campaigns - Implementing and analyzing email marketing strategies - Handling customer inquiries and support The ideal candidate will have: - Proficiency in Shopify, including dropshipping and product listing - Previous experience in social media and email marketing - Strong analytical and problem-solving skills - Excellent communication and customer service skills - Ability to work independently and meet deadlines Please, provide details of your experience with similar projects and the specific skills you possess that make you an ideal candidate for this role.
18 days ago20 proposalsRemoteFreelance Administrative Support Specialist
Currently seeking a competent freelance administrative support specialist to join my team. The primary responsibilities of this role include providing assistance with client communication, managing appointments, and supporting various administrative tasks to ensure smooth operations. Payment: The compensation for this role is $20 per hour, with payment made on an hourly basis for the duration of the project. Key Responsibilities: - Handling client messages and calls with professionalism and efficiency. - Coordinating and scheduling online meetings effectively. - Providing administrative support to maintain workflow efficiency. Requirements: - Exceptional organizational and communication skills. - Proficiency in appointment management and scheduling. - Previous experience in administrative support roles preferred. - Strong ability to prioritize tasks and manage time effectively. - Dedication to delivering outstanding support services.
a month ago32 proposalsRemoteSkilled Writer and Personal Assistant to Support a Busy Doctor
Job Overview: We are seeking a highly organised and self-motivated personal assistant to support the daily academic activity of a busy doctor. This role demands excellent communication skills, proficiency in diary management, and the ability to handle emails and scheduling with high efficiency. The role would also include planning conferences and brainstorming presentations and meeting planning. Experience in medical writing and a basic understanding of accounting using Xero would be advantageous. This post might appeal to someone with a medical or academic background who is looking for a new challenge or change of scene, with scope for autonomy and flexibility to suit the candidate. Key Responsibilities: Conduct daily and weekly reviews to ensure all tasks are on track and deadlines are met. Manage email correspondence and ensure timely and professional responses. Handle diary management and meeting scheduling efficiently. Assist in drafting, proofreading, and editing manuscripts, grant applications, and web content. Implement accounting tasks with proficiency in working with Xero . File management, managing Dropbox file structure, processing new scanned documents. Requirements: Strong background in medical or academic fields preferred. Outstanding written English and interpersonal skills. Proven experience in an administrative role, ideally with responsibilities related to writing or accounting. Self-motivated and able to work independently, with a keen interest in taking initiatives and developing the role further. Available to work 2-3 hours per day (including a Teams meeting with the client) with potential to increase hours based on performance. Additional Benefits: Initial 90-day trial period, with a possibility of transitioning to a permanent position. Opportunity to work in a supportive environment that values enthusiasm and personal development. Flexibility to introduce and implement new initiatives. If you are passionate about making a significant impact and thrive in a dynamic environment, we would love to hear from you. This is an excellent opportunity for someone who seeks to combine their knowledge of the medical or academic sectors with their administrative skills to foster efficient operations.
18 days ago20 proposalsRemoteurgent
*Real-Time Virtual Assistance for Damyant*
https://damyant.com/product-solution.html Damyant is seeking immediate support during crucial client discussions or project meetings, and we are here to provide our Real-Time Virtual Assistance service. Our service seamlessly integrates with AnyDesk, allowing our proficient personal assistant to join the session and provide real-time support. Our assistant listens actively, transcribes vital points, and navigates through ChatGPT to ensure Damyant has access to the insights and support it needs. Damyant can focus solely on the discussion, confident that our assistant is adeptly handling transcription and support tasks. With our service, Damyant will always have the support it needs, right at its fingertips. Contact us today to discover more and schedule Damyant's virtual assistant.
14 days ago33 proposalsRemoteExpires in 16B2B Exhibiton and Media Sales Support
We’re a small publishing and events business working in the b2b and b2c space - we are looking to outsource our sales resource partially or fully - this would include new business lead generation and qualification and existing accounts management and growth. We are looking to work with some freelance sales outsourcing in the near future. We have been in business for more than 20 years, and are about to embark on a business growth opportunity with our education events brand. Our sales are either event sales (exhibition stands and sponsorships) or campaign/advertising sales for our magazines and websites. We are looking for some aggressive new business growth as part of our growth plan over the next 2 years - sourcing, pitching and converting new exhibitor leads, and in addition, as much of our business is repeat advertising once client business is won, we are looking for additional resource to manage existing account potentially too - this would require someone to act as part of our team to manage relationships and grow revenue within our existing client base. We are a small business (10 people) with a very small sales team of 2 usually, this poses challenges when trying to grow the team, and for recruiting, training and supporting sales people, hence looking at outsourcing as an option. If you could share some information about your service that you think would be relevant, how and if you think you could help. WE REQUIRE A UK BASED SALES RESOURCE ONLY! Applicants from outside the UK will not be considered under any circumstances, please do not apply. Intelligent Media Solutions Ltd edexec.co.uk dealersupport.co.uk
a month ago14 proposalsRemoteZapier Integrations Expert
Hello All, We are looking for a Zapier expert to help us integrate our customer order data in our eCommerce platform (Wix) with our email sending platform (Mailchimp) and our postage platform (Royal Mail). We need our customer data to be transferred between these systems and relevantly tagged and sadly Wix do not have any native integrations available. If you have expertise in this area, please get in touch. Many thanks
16 days ago23 proposalsRemoteopportunity
Video Editing Nokia 2024
I have a small project where I need support with editing a company's video. The video consists of company's intro including different departments. Moreover, there are interviews of some employees that needs to be edited as well- Here is an example of our expectations: https://www.youtube.com/watch?v=q0tuYOjb1co&ab_channel=Nokia
a day ago32 proposalsRemoteopportunity
Magento online shop
I need a developer to hand all new online store on Magento. We are a chocolate company and we want a developer to create our new website with all the layouts , categories , customizations etc and with yearly support.
7 days ago54 proposalsRemoteFreelance Legal Administrative Support Specialist
Attention to all meticulous administrative professionals with a penchant for legal operations! i am on the lookout for a proficient freelance legal administrative support specialist to bolster my work efficiency and provide invaluable assistance in legal administrative functions. Your pivotal role will encompass a spectrum of tasks aimed at streamlining operations, ensuring meticulous client service, and advancing our organizational goals within the legal realm. Responsibilities - Prompt and professional handling of client correspondence, including messages and calls. - Coordination and management of online meetings, ensuring seamless scheduling and execution. - Implementation of administrative protocols to enhance workflow efficiency within legal operations. - Delivery of top-notch support services to our esteemed clientele, addressing their needs with precision and diligence. - Collaborative engagement with internal stakeholders to propel the achievement of organizational objectives in the legal domain. This is a freelance hiring and Compensation will be provided at a competitive rate of $22 per hour.
a month ago17 proposalsRemoteI need PR support for innovative lead gen techniques
I need a UK based PR professional to promote innovative b2b conversation starters. UK based only respondents
a month ago5 proposalsRemote